The High Desert Medical Group specializes in internal medicine, pediatric and urgent care services.
| Friday | 6AM to 8PM |
| Saturday | 7AM to 8PM |
| Sunday | 6AM to 8PM |
| Monday | 6AM to 8PM |
| Tuesday | 6AM to 8PM |
| Wednesday | 6AM to 8PM |
| Thursday | 6AM to 8PM |
43839 15th St W, Lancaster, CA 93534
(Translated by Google) The best service and attention..
(Original) …
High Desert Medical Group charged my mom even though she had valid insurance. The royal run around to get them to pay is completely ridiculous and a reflection of how they handle business.
Great staff
Service
They are fast
Best
Nice went fast
Directions were right on the money.
Very nice people.
They are an okay place.
Friendly medical staff.
Fast friendly and caring…
Best and quickest place to be seen
👍🏽 …
Can y’all give i v fluids
Great service and doctors.
Urgent Care handled something well.
Very busy for urgent care
It’s my hubby’s dr. Office
The staff is very friendly and helpful.
Having to wait for referrals is too long
Immediate service and nice caring people.
Place is Clean
the staff is helpful and bilingual
Open 34hrs fast when no busy
Short wait time to see staff.
Today they were quick and efficient.
It’s a nice clean place with fast service
Never again…my mother suffered for hours…thanks for nothing!
Worse medical service I’ve ever experienced.
They are usually fast and always friendly.
HIGHLY RECOMMEND Dr. Sharon Aston. More later…
The wait is unnecessarily long but the staff Is really nice and friendly
Great service professional staff very clean facility.
Money hungry business. ..they could care less about their patients. It’s sad.
Friendly staff. Always helpful. I’ve had my share of questions and they are always glad to help.
There is usually a short wait time. Staff is attentive and serviceable.
Wouldn’t see my 10 month old son because his nose is runny.
Easy appointments for flu shot, made appointment yesterday getting shot next day.
Worse place in the av nobody knows anything always get the run around they don’t like to pay there bills Christine Jackson is a joke
Rude, rude operator. Would not let me talk. Told me I couldn’t talk to anyone. Billed me and I have never been to this clinic.
Very rude doctors and poor service
Worst run medical facility in the entire A.V. The entire staff are totally incompatant from beginning to end. Should be investigated by the State Medical Board.!!!
Main Medical Offices are
M-F 8am to 5 pm
Urgent Care is 24hrs
Very long wait…. Even in less patient scenario …. nothing urgent about this urgent care…
Great staff but nurse Gail is awesome… very helpfull and goes out of her way to ensure your OK.
I had to cancel an appointment for my mother-in-law and they were very kind about it.
Got my booster there with no appointment very fast and efficient
Bad experience with Martin Moradian podiatry, after waiting almost two hour he was sarcastic and unconsidered just a waist of time.
Awesome, friendly, & efficient staff. Doctor Dulgeroff is super; intelligent, knowledgeable, and informative. No long waits.
Doctor addressed my issues and trying methods to resolve them.
I go there with a breathing problem and they won’t see me because I don’t have insurance I told them I would be able to pay cash they said we don’t do that here and that we can send you to another place and I told them that’s not right them …
Bad laboratory service, is trash, the lady Stephanie is rude and is a bad representation of this place
This urgent care is a joke! Replace the old nurse with green eyes. Very rude
Regular doctor here is very nice but senior urgent care is horrible…mom has had cough and sinus pain dor a week, nurse staff short and rude, after almost 2 hour wait doctor actually came I to room for 10 seconds…listen to my mom’s lungs …
Gone in twice in the last 6 months only to be told they couldn’t treat me but they of course had no issue/ trouble taking my $50 co-pay …
They act like if they’re not getting paid i called to make an appt waited for 20mts no one picked up the phone!!!
Took my neighbor for care , and they take good care of her.
Sent my parents there. They are amazing! Great staff and an amazing doctor. Highly recomend!
I love doctor Mistry and his nurses at high dessert medical group they take very good care of me they all very professional and they actual really do care about the patients.
Dr. H Mahdessian…unprofessional!!!
The wait time was great. I was in and out in about an hour. The reason I’m only giving 1 star is because I left without proper prescriptions to treat my strained back. This was the second time I visited this clinic over a 1 1/2 year period. …
Poor service. No other patients were in the waiting room when we got here. Been waiting 45+ minutes in a small room to see the doctor. Extended coffee break?
Before i go to this place for surgery while i was researching about this facility i came cross with some revives which they weren’t happy but eventually I had my surgery few days ago in this place, the facility is very clean and all the staff were very friendly and responsible
I would have died if it wasn’t for the outstanding medical care I received at HDMG. I am forever grateful to all the fine people and there quick thinking. I honestly believe I wouldn’t be here to write this to you now. God bless you outstanding people…
Comfortable, calm waiting room with attentive staff. Wait times were much better than most urgent care clinics.
MISDIAGNOSED my grandson (17 months). Said he had strep throat. Took him to REAL Doctor. He has double ear infections, bronchiolitis and low oxygen. Doctor too busy being on phone in hallway making personal calls.
Getting old is not criminal or sinful behavior. Screaming at, or abusing, or yelling at, or intimidating, or making fun of Senior Citizens ought to be criminal. It is not necessary and it is SO mean. My name is Steve Brown and I speak the …
Love it. They always took great care of my mom when she had cancer and made various trips there. Showed so much respect and kindness.
I don’t understand the bad reviews from other people who say they had a long wait. I switched to this medical group solely based on the fact that their waiting time is shorter than other Urgent Care facilities (IMO). Every time I’ve gone …
I have fallen twice in less than 4 days and as I have spinal cord damage and plates and rods in my neck I’am TERRIFIED to go sit at HDMG’s urgent care. What I need is a CT to check for a brain bleed and my neck needs scanned to see if the …
Definitely not a place i would go to again and havent. The nurse moved the needle around and when i told her it hurt she didnt stop. I tried to pull away and ask her to stop again, but she grabbed me and go mad at me. It was a horrible experience, i was in tears and was already in so much pain.
I want to start by saying this is THE WORST OFFICE IN ALL OF A.V.
UNPROFESSIONAL, UNORGANIZED, AND UNBELIEVABLE! …
Wait is too long, doctors have the “I DON’T CARE ATTITUDE”, nursing staff are cold and muted. Had to request antibiotics for my son after being diagnosed with pneumonia (co’s the doctors surely didn’t) they gave him pain pills only. WHO ARE YOU SPACED OUT MOO MOO’s?
Professional staff. However, the urgent care doctor (Charles Rocamboli) lacked people skills and fell short on providing customer service.
I initially wondered why a previous patient left in disgust. She stated “not to …
Came into urgent care and was in and out within 2 hours. Doctor took extremely good care of me, the staff was great and caring, pleasant people all around.
Urgent care is really good. Really great pediatric MDS in urgent care, trust them more then the ones at AV hospital. Usually not too long a wait, hour or less.
The wait is unnecessarly long, even if there is no one in the waiting room you still wait for about 2hrs. Often you’re seen by a doctor’s assistant and not an actual MD. The only reason I gave two stars is because the place is really clean.
I sometimes get cellulitis on the backs of my hands because of my eczema. I went to the Urgent Care yesterday to get Keflex for the cellulitis because that’s what has always cleared it up. The PA, Dr Pierre, wouldn’t believe it was …
Extremely negative experience. The doctor was rude, and inaccurately accused me of some really negative things that he assumed without ever asking. I felt like I was a number and an irritation. I was so distraught I was brought to tears in …
Fast and friendly. Staff actually listens and isn’t trying to just get rid of you. Light-years ahead of Kaiser’s urgent care.
Worst service ever… my pregnant fiance has pku and needs to see a nutritionist/genetist to get her formula and diet and went to get on the referral and the doctor said he misunderstood and needs to resend it and it will be another 7 to 14 …
The Best healthcare is leaving our valley??? Why doesn’t HDMG have more Doctors? What is the Real Problem here???
I came into the Urgent care and they put me on Oxygen right away. I was having a …
10/8/16: High Desert Palmdale is incredibly slow. 1:45 pm appt. Saw doctor at 2:30 pm. After the doctor finished and left the room we waited 25 minutes only to discover the nurse/administrative aide had not finished writing up the doctor’s …
Here I go again being told that my husband an I can’t have the 4:00 pm appointment because it’s for new patient . You told me last time u had retrained your staff on this apparently your staff still doesn’t understand. When I need to get an …
I’ve came here for visits and had a great experience . My grandma goes in for lab work and the customer service is wonderful . Never have to worry and they answer any question you may have . I’m so glad we have them in our town .
I have received atrocious prenatal care. I went in to Henry mayo on FATHERS day for bleeding. They did and emergency ultrasound and found there to be a heartbeat. However this immediately put me at high risk. The hospital insisted my doctor …
Came to urgent care today 1/17/202 and was taken care of by Dr. Allison. Wonderful doctor, provided me with all the info I need and was more than happy to hear my out and answer any questions. Thank you so much Dr. Allison!
been here 3 times in the last 2 months or so. first two times, id hurt my back, which has already been a problem, and pain often radiates into my stomach and my knee (i think from walking w. compensating weight distribution). the first …
I have rated the urgent care before on the Dr that was on staff, then i was extremely unhappy. However last night I took my son in, ends up he has the flu. The Dr was amazing, Dr. Ramrattan is what our urgent care needs more of.
R.N Yessenia M is truly amazing! She went over and beyond to make my mother comfortable, she’s very attentive and caring.
Was on long term work assignment in the area, went for a yearly physical… They did not do a physical and they rescheduled the appointment. Showed up for it, was asked if I was there for a follow up because the physical was completed at …
We have always had great service here. The doctors, nurses and staff are always friendly, even if it’s super busy.
The place is nice, and clean. Staff are somewhat ‘in a rush’ to let you go quicly as possible, in which it made them say inappropriate/disrespctful statements. Not to mention the Doctor that saw me (old indian with glasses), very terrible. …
I have a GI tract infection. I went to Henry Mayo to get tested and some help because it was an emergency at this point and I have been waiting to see Dr.Win since February. its now June/July. I was told since its too far , go to Mid-Valley …
Professional, compassionate care. Every person I encountered was pleasant and helpful. I never felt forgotten or unimportant. In fact, a physician actually took time to pull up a chair and TALK to me. Plus their Urgent Care NEVER closes. Don’t make your 1st stop AV Hospital. Make it HDMG.
The staff was amazing, my toddler had a dislocated elbow. Quick diagnosis and they relocated it right away and had suckers to help. I was even in momma bear mode and kinda snooty to a nurse and she was so professional. Definitely better than the er!
I was really sick, some of covid synthoms, I told them I was In te hospital a week before and came out negative of covid but feeling worse every day, they gave me more medicine exactly the same prescription as the hospital, they did another …
I would like to thank HDMG for their efficiency and utmost care in the treatment of my infant son. The staff was phenomenal; if I could give HDMG’s administrative and Urgent Care team more than 5 stars, I would. Thank you again! Words are insufficient to express my appreciation.
The wait for the Urgent Care can be very long but being a regular patient of HDMG is not a problem. The staff is excellent and very professional. Also, if a trip to the Urgent Care is necessary, checking in here first and attempting to avoid peak hours may help.
Greeted at the door of a very clean building. Everyone, including security was very helpful, professional, and kind. The doctors (urgent care)seem knowledgable and work to find the solution to your medical dilemma. …
I go in after midnight its always deserted I get in and out fast the staff is very nice the doctor listens and remembers what works for me like clockwork
They left a dime size piece of denim from my pants half way under the skin in my wound since they thought it was a blood blister.
I know it’s a clinic and not a full up ER, but maybe some better lighting would …
Not bad for a mini clinic. Clean enough. Exam rooms are half the size you’re accustomed to. The nurse creates a file, with attitude. Here’s the thing. If you’re at the doctor’s more than once a year, you have issues. I find from experience …
I went here for strep and they sent me home because I might have COVID. They called me later and told me I might have allergies without any kind of check or test. …
The building is clean and the staff are very friendly. I must constantly remind myself that medical treatment is a PRACTICE and not a science. I have to factor in my being sick and not wanting to be there in the first place, so I have them …
Went here with a sinus infection that started 5 days ago. They refused to let me see a doctor even after I showed I had negative covid test results from 3 days ago. Wanted me to do another covid test before they would even do a “VIRTUAL” …
Never in my life have I walked out of a medical office. When the nurse mixed up me and the next patients fluids , they were about to give me toroidal and an iv when we agreed to blood work. When we told the nurse she ripped the curtain …
I’ve only gone to Urgent Care twice, one month apart. Both times it was a normal straight through event. You sign in, and after a little wait you get seen. Straight forward, average to be expected from a daily operating professional …
I live an hour and a half away, but feel right at home at “High Desert Medical Facility”. Hanging with my grandpa while my grandmother is being treated has been relaxing and without added stress. The staff – all categories of employees – …
Mediocre. I’ve visited this urgent care facility three times in the past week for wound care. On my second visit, I was told to come back and have the wound inspected. Upon my return this morning, the PA told me in a condescending tone that …
This clinic is a joke I keep getting the run around with reception to set up an appointment I get hung up or I’m on the phone waiting to talk to somebody for 40 minutes what a sad sad office!!!
Went 2nd time after being diagnosed with COVID-19 (2 days after) suffering severe cough. All staff were very kind, but; no medication Rx were given for severe cough. I had to come back home with empty hands. Why is so difficult for Drs …
This place is a not a good place to work for, they under pay you and expect you to do all this work, you don’t get the right amount of training you deserve, sink or swim. They over compensate for the lack of pay. They take no accountability …
I went to Urgent Care for my foot it was swollen and couldn’t put pressure on it. I was seen in 15 minutes nurses were wonderful and my Dr. Steven Grahek was amazing he ordered exrays and was given something to bring down swelling and while …
This lab at High Desert Medical Group is the best I’ve been to. The Lab technicians are so nice and patient with you.
Been there two times,, first vist was long but was expected, now second vist was ok ,we waited longer for them to call our name ,than the percedure itself.. now we are going on 3rd vist today …
DrH Mahdessian 100% does not need to work at an urgent care!!! Walked out on patient and talked over patient.
I was treated great on my first visit. Then when I went back I was given to the most rude woman doctor. I can’t believe she treated a person never mind a patient like me. I will never go there and will gladly drive to town to avoid this woman again.
Horrible service I had H Mahdessian he came in the room stopped and looked at me then proceeded to have an attitude. He continued to talk over me and tell me I was wrong and told me my primary doctor doesn’t know what they are talking about. Also told me he was not going to listen as I tried to explain my problem and walked out.
It was the first time we have been treated so poorly by a care provider I always take my kids there but Dr Cherrie . Is rude and approachable . Very short and unpleasant the nurses that took care of my son were great as he is special needs .
Dr. H Mahdessian Is very unprofessional to younger adults. He came in the room with an attitude, looked at patient and didn’t even greet him, talked over patient gave zero care in the world for what was wrong with the patient. Didn’t listen to patient horrible care!!!! He even said “I’m not going to listen” and just walked out!!!
I’ve had four bad experiences at HDMG Urgent Care. From incompetent doctors giving out prescriptions that had medicine that i was allergic to a MA nearly blowing my ear drum out for removal of ear wax, to one racist doctor standing 6 feet …
DR. H Mahdessian Is rude and does not need to be working at a urgent care. He is now on YouTube telling a fellow YouTuber that he is not going to listen to the patient. Right before the doctor walks out. He also over talked the patient did …
Very poor on getting approval of Durable Medical Equipment. Two doctors have requested equipment due to tears in Achillies tendon. Was told it takes 2 weeks, then they say “sorry” system was down 4 days. …
Terrible doctor came in with flu like symptoms the doctor or nurse never even took my temperature or checked my throat he walked and out in less than 5 minutes. Changing medical group immediately. 2 hour wait for nothing probably would have had better experience at an ER.
I went for the first time and was pleasantly surprised. I was In and out quickly. The staff and the doctor were all so kind and friendly. I will Come here if I ever Have another urgent need.
As a first time patient, I had to visit urgent care yesterday it was busy because its just that time of year so the wait was a little long but understandable. I had great service from the new hire at the intake window. The LVN Miss Juarez …