Part of the Huntsville Hospital Health System, our 170-bed hospital with Emergency Room offers acute care, as well as outpatient services in imaging, lab, therapy, wound care, lab, sleep disorders and more.
| Monday Open 24 hours Tuesday Open 24 hours Wednesday Open 24 hours Thursday Open 24 hours Friday Open 24 hours Saturday Open 24 hours Sunday Open 24 hours |
380 Woods Cove Rd, Scottsboro, AL 35768
It’s a hospital
Horrible horrible horrible place
Just a horrible place
Very rude people
If anyone wants help don’t go here
This place is an actual joke.
Waiting for a while and ER not that busy but it was ok
absolutely awful service… won’t b going there ever
out patient staff is great thank Dr Marshall
If your in pain this is the wrong place to go they don’t care and its dirty with slobs running it nasty
lost all my records, gave random meds to random patients
This Hospital’s maternity Ward is awful the nurses are hateful
I would rather die in transit to Huntsville than trust the ER staff here.
They don’t treat their patients with care. They just do what they can and get you out the door. They push you to pay them and their high prices.
The disrespect I was shown was unbelievable. I can’t believe this is what Scottsboro has to rely on for emergencies.
This lady is so in polite. If she doesn’t want to be here. Send her home
How can this hospital still be in business? Avoid at all cost. Go to Huntsville or Chattanooga if at all possible.
My right hip was hurting at 1:00 in the morning saw Dr. Hunt and staff no waiting blood pressure 201 top number had ex-ray no broken bones problem due to sciatica got 2 shots in left hip and was released with 2 prescriptions for pharmacy
I went in with a ear ache, walked out with 2,000 dollar bill. I still had to go to private doctor because they didn’t even help me.
i have tried for a week to get in touch with the therapy department to make an appointment to have therapy on my son knee. I have left messages and have call many times and have not got a response. thank you
All the people are very professional and very friendly.
Terrible everyone is rude but 2 people and it’s lucky if you see within a hour
I am currently sitting in the waiting room with four other patients that have been waiting for over 3 hours, many of us in severe pain. The wait time at this hospital is ridiculously long.
I was dismissed as soon as I told them I was on Pain Medicine,They should shut them down. I had mymeds I was there because it worried me when B/P was 183 over 113
There is nothing good that I can say about this place. Monekeys could have done a better job My son had a stroke and was unconscious for hours finally after 8 hours was transferred to Huntsville a real hospital
I went in for a severe cough, they past me around from department to department, ended up with a $3000 dollar bill, and no answer, as to what it was from, ended up having to go to another place, Highlands is a joke, they only want your money, they don’t care for anyone’s well being in my opinion.
Emergency room is the worst won’t ever go there again ,but the nurses on 5 thfloor was amazing to me ,could not ask for better care seemed like they knew more than the Dr there
Do not use address 380 woods cove Rd. 205 parks Ave will work much better. I notified hospital of the error and duplicate addresses.
Some doctor don’t care they just want to get you in and out as quickly as possible and don’t listen to the patient
My two year old son had a bleeding head wound. Had to stop the bleeding myslef, and then wait four hours to be seen. We got up and left to go somewhere else.
Emergency room RN Shelby was awesome & so was Dr. Vasquez. Clean, neat, great staff.
This community is very lucky to have a hospital of this caliber in their town, Thank you Highlands and staff for your time and patience, alot of people really don’t realize what they have here, they would if they lived in other towns of this size and seen the community hospitals they had.
Just had our second son here and the staff were great. The facilities are a little run down but they took good care of us and our newborn.
Got in a motorcycle wreck and split my arm open, it was full of gravel and they sent me home without cleaning it at all. Got very incfected
My dad had surgery there today and they were great. His surgery was set for 10 am and we were home but 2 pm. Everyone was so friendly.
So bad I wouldn’t take my dead grandma here.
I went to the ER back in May and June of 2019 because I kept falling down and my left side was very weak I asked them to keep me for observation but they told me that they don’t keep people for just falling little did I know the symptoms …
Went in with a broken collarbone. Took 4 hours and my dad coming in in full uniform before they even tried to see me. Everyone is rude and doesn’t care about their patients. All they want is money. Don’t go here. I’m never going back. This place should get shut down. It’s horrible
Really good service and Doctors and nurses friendly.
I was there having a severe panic attack. The only thing that keeps in down some is for me to and Everytime I turn a corner these nurses busy out laughing me while im begging them to help me. I was losing control of all movement about to go out and my stepdad had to catch me.
This place should not even be called a hospital it’s a damn joke they lie to you wont help you and kidnap people against there will just out of spite they don’t deserve to be in business.i or my family will never step foot in it again. Especially the so called special care unit the nurses are terribly mean and rude.
Broke tailbone amounted to a temperature check pulse check and a exray 800 dollars . Few yrs back had gout in my heel guess what temperature check . Pulse check exray 548 dollars nothing done either time .was referred next door to that …
I really don’t care for Highlands very much myself I had a very bad experience with them on October 1st 2015. the ER staff were very rude and didn’t treat me in the manor Iwas needed to be treated.But other times, I have been treated very well I guess its just the ER. Just don’t go in with a stroke.
I went there last week I had too nurses one was Hannahstaysia and Jessie both were super sweet🤍 …
I was treated very badly by the doctor that treatment me. Everyone else so far has been nice. But it takes forever at this hospital too.
Set at higlands medical center for 3 hours cause they don’t have an open bed waiting to find out if I’ve got a kidney stone or appendicitis. Get up n go look n they have four empty beds that nobody’s been in! Told them when i got there idc how long it takes but i need to lay down. Its the only relief i get. Cut my bracelet off n left
I could only give them a 1 star if I had the option to go lower I would. I took my spouse here because her blood pressure was high. They gave her a dose of meds to bring it down which it came down some. Gave her more of the same meds to …
I REFUSE to go back to Highlands. Dr. Espinel is the rudest man I have ever had to speak with. I have called to report this so called Doctor. The nurse staff was absolutely the best towards my son and I but a disrespectful Doctor literally made my entire night horrible!
Released my medical information to a 3rd party without my consent. Male doctor had long, dirty hair and appeared overall extremely disheveled and smelled strongly of body odor and alcohol. Was absolutely shocked and appalled by the unprofessionalism. Would not recommend to my worst enemy.
I took my mother her because she had a hard time breathing a metal taste in her mouth and numbness in her arm. They took her back right away, but it took hours just to see the doctor. And the nurses are rude, they act like you aren’t even there.
Needed help for one of my players. Linda Cookston (billing dept) and Wendy (registration at ER, can’t remember her last name though) went above and beyond to bend over backwards and get us the information and help we needed. Triage nurse …
Cheryl who works with patient in up front is AWESOME….I’d hangout with her in a heartbeat, ( she’s good people , I am a good at picking out good character 😉) also Angel who is in radiology was AMAZING 😇 she’s very good at her job ( …
This place is full of nothing but the most incompetent people. It needs to be under investigation. I had X-rays done and they tell me what’s wrong but refused to print the reason for my visit on my papers and tell me to follow up as I will …
These inept individuals have a proven track record of having no common sense or medical knowledge. Most recently my father came in having chest pains. They sent him home saying his EKG was fine. Fast forward to 2 days later he was visiting …
I have been seen in the Emergency Room a few times and was also an inpatient before being transferred. While the hospital was a little bit out of date concerning technology the staff was always very friendly and helpful and willing to do …
Worst hospital I’ve even been to. The doctor who was in charge of seeing my mother for a possible ruptured hernia took hours to get there, then while explaining her condition to me and my family HE TOOK A PERSONAL CALL ABOUT A DAMN HUNTING …
I worked here for about 6 months hoping to work closer to home . I reported almost every day that I worked , out of date food being left in patient pantry’s on each floor as well as molded food being found in the kitchen and refrigerator …
So, Like most of the reviews is how I felt for 10 plus years. If you have the sniffles, go to Highlands. If you got heart, go to Huntsville, Vanderbilt, stroke, Erlanger. Yesterday after 2 months of my family doctor saying UTI and giving me …
Went to Radiology to have an xray done . Got there at 1038 told the lady what I was there for she told me I needed to sign in no slips on the sign in paper so she gave me another one to sign she knew I was there and an hr later and two …
This is the worst hospital they disrespect family and do things like play God my uncle was taken because they went around the family incharge of the patients health care and started comfort measures if u have covid DONT U DARE GO HERE THEY …
Went to this place of business because of a blinding migraine that I had for several days. (My friend drove me, btw). I was treated like a second class citizen, was given a prescription for an over-the-counter medicine that cost $10. It was …
Was seen by Paul A Avenel MD and was completely disrespected by him. We are stationed at an Active Duty Air Force base in New Mexico where our primary care physician is and was unable to get care for my 5 month old son anywhere local …
I waited nine hours only to have a doctor step in and tell me that he did not know how to treat me (I was having vertigo). It took him all of three minutes to tell me this. For this, the hospital charged me $1,800. As if that were not …
I waited two hours in the waiting room with severe abdominal pain. Then once I was taken back (after I threw up in the waiting room bathroom a few times) it took at least another hour before I saw a doctor. After he finally came in, he had …
My wife’s visit to the ER 13 May, was not very pleasant, with only four people ahead of us the wait was excessive. She broke her wrist and we waited in the back two hours for a doctor to visit. I went out to the nurses station and met …
Ended up at Highlands for an emergency appendectomy and everyone from registration to discharge was amazing. They went above and beyond for my wife and I. …
Nah this is plain funny everyone warned us not to go to that hospital now I see why. my father broke his arm in January got horrible treatment and didn’t even put him in a sling that fit him 4 months later there’s still no progress with his …
this place needs to be shut down! worst experience ever rude staff all but one young man. they had no clue what to do nor was they on the same page with anything. Stay away from this Hospital! trust me. i was there for 5 hours and it was …
I have never been treated so badly as I was this morning trying to get my second vaccine. First they are no organization to it. They have first and second all together and you get in and out of same line several times but when a guard …
I brought my.mom in for pre-op and I had my daughter with me. They have signs up saying all children must be with a parent or guardian at all times. But then the security guard says she can’t be in there. I told them about the sign?? He …
I have been very impressed with the staff in ICU. A family member was recently admitted to that area and when I called for updates I was given prompt attention from her nurse or a call back if the nurse was not available at that time. I do, …
The staff and team that took care of me during my tubal ligation were wonderful. Very caring and took time to explain everything that was going on leading up to my procedure. Very prompt.
i wished i could give them a zero star review, i could say so much more but ill just talk about the facility and staff at highlands and not the obgyn. we pulled up to the er with my wife and premature 26 week old baby still attached to the …
My father, Arthur Beard, was admitted to the ER this past Sunday and was subsequently admitted as a Covid patient. My father past away from Covid the following Wednesday. While my father was at Highlands he was treated with the upmost …
This is the dirtiest hospital I have ever seen in my 52 years…. and believe me I’ve been in a lot of them! Bloody bandages from previous patient on the floor in plain site. Disgusting patient bathroom (not just from today either). They …
I was very impressed with the admittance staff, nurses, lab technicians, and doctors. After my pre-op appointment, I felt like I had made new friends. Everyone was so friendly and helpful both the morning of surgery and after. I wound up …
I went in for testing on my gallbladder. The staff that treated me what’s very nice and proficient. I didn’t wait long at all for they came and got . My experience was very good.
I would give a 0 if I could! My daughter went there last night and was treated horribly. My family has lost 3 people this week. The hospital called me to say they couldn’t give her any medication unless she had a ride home. I told them I …
awful ER, quite possibly the worst. waited a long time to even get anything done. the dr is VERY unprofessional, as are nurses. …
Nurse on 4th floor are not nice some act like just because they are a nurse they can be disrespectful, brought my husband medicine claimed she would ask surgeon if he could take it when I asked what the surgeon said was told I didn’t ask …
THE WORST HOSPITAL IN NORTH ALABAMA!!!!!! DO NOT GO HERE! They make you wait for hours and hours with no help in sight and nobody cares enough to say anything to the doctors whenever they are taking FOREVER to literally give a small diagnosis! Absolutely pathetic!!
My nephew went in for an abscess and he was so badly treated they gave him two shots in the mouth where the infection was and he came home and within a few hours the infection had spread worse ended up taking him to another hospital. The service here was awful and disrespectful I will never send him back there again .
Honestly this place is bad in every way. First of all it looks like it’s straight out of a horror movie. No employees in sight when you walk up and down hallway after hallway. Legit gotta search and search & yell and scream to find anyone …
It’s about the sorries excuse for a hospital I ever seen. My mother has been in the icu unit for 3 days they have not tried to feed her or even bring her a tray for 3 conservative meals in a room. The first shift nurse has been very rude …
Staff was very nice while taking care of my mother, however, I had taken her in for a wound that I believed was infected after speaking to her oncall surgeon. The doctor came in and pulled her bandage off, stated he didn’t see anything …
Very rude! Nurse left the tourniquet on my arm after drawing blood and sent me to surgery with it still on my arm, under the blood pressure cuff! Had false reading and was woke up before the procedure was done! Worst hospital ever
You will more than likely succumb to injuries before seeing a actual doctor. Hospital is grossly outdated, nurse button in room doesn’t work. No communication, no urgency. Save your own life by going somewhere else.
Very Nice Nurses Brittany and Travannah and the other girl and MRI and ex Ray techs on 4th Floor. Thanks for taking care of me. So Sweet. Food was nasty though. NEED A NEW NUTRITIONAL COOK.
This Is absolutely the worst hospital. It’s a dog pound basically . The staff that work here is rude in every way . Not professional , when you are sick or injured and you just want some answers but the nurses and doctors are rude and want …
Was kept waiting unattended and unmonitored for about six hours (with a head injury). During this time they LOST a sample they took from me and failed to go over the results of the CT scan I was given while there before sending me on my …
The staff are great, but the hospital is filthy!! The floors and windowsills look as if they haven’t been properly cleaned in ages! I was in the infusion center and the windowsill was covered in a thick layer of dust and dead bugs! Not …
I only had experience with the maternity ward when I gave birth to my son, but my doctor (Pierce) and majority of the nurses were very nice and helpful. However I did come across two very rude nurses that made me cry. Due to one thinking I …