Hill Crest Behavioral Health Services

Counseling & mental health, Hill Crest Behavioral Health Services

Hill Crest Behavioral Health Services is the only free-standing, full-service psychiatric hospital in the Greater Birmingham, Alabama area. Our campus … See more

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Hill Crest Behavioral Health Services Reviews ( 104 )

  1. Helped me at my lowest and has come a long way over the years. I recommend for anyone going through hard and rough times. I spent my whole 10th grade at the school and had a great experience in all. I was there for a year and now I’m at basic!!

  2. Hill Crest the Worst place to even get help the Staff Very Rude They hit on Us They Put Stuff inside the food to make us bigger they dont care about us They get there money and go home

  3. So I’ve been waiting for days for someone to contact me about my question and still nothing I’ve filled out the question and concerns form on the website then when I was finished it said someone will contact me shortly and I have been waiting for days now when will someone contact me??

  4. They letting the kids touch each other and not doing anything about it I have someone up here and it’s not going good at all never can get through or speak to the proper person

  5. Don’t believe all the negative reviews about this place. The people there treated me well in my 30 day recovery. Very professional and committed to helping others who want help for themselves.

  6. This is the worst place ever I was there a month and had a staff member abuse my roommate in front of me while everyone else was sleeping and not to mention it was a guy that done it she had harmed herself so I went to get a nurse and they …

  7. Horrible smells like tuna fish casserole, needs to work on more positive outlooks for the kids who do what they are suppose to by giving them more resources, the food is cooked with burnt kittens and fish grease.

  8. This place was horrible I was here twice. Once in 2014 and once in 2017 first time I was on adlescent and second time I was on rise a residential unit. They dont care about you and they cant stop the fights. DO NOT GO THERE.

  9. I was once resident here for over a year in rtc boys back when I was here it was still crazy but they had some figures there that I felt did help and they did try to help and those staff are mr Fred mr rob momma marry ans mr Clarence and mr …

  10. If i could give zero stars i would i was physically abused here the staff threatened me and let other patients beat on me and didnt do anything when they trashed my room destroying everything i owned
    NEVER GO HERE IT WILL DESTROY YOU

  11. Tbh I never wanna go back here… I was so confused and I didn’t get a reason for me being here but the staff are friendly but the food is 100 terrible the beds are so small,,, bathrooms are squeezed up.. I’ll miss the few friends I made …

  12. I must inform people of this deceiving place. I came here to get help, which I did not get. They write prescription meds to anyone who says they need them, can’t sleep etc. I spent 8 days here and it was one of the most traumatic …

  13. I was there about 25 years ago. Some staff were great ,some not so much.Bigest thing I didn,t like being locked up.But they helped me in a rough patch long ago in my life.

  14. Hillcrest Behavioral Health has always been compassionate and attentive. The staff on the RISE unit is flexible to client needs. Mr. Johnson goes above and beyond when helping other professionals. The therapeutic staff provides insightful, helpful services.

  15. i did not have a good experience with the inpatient care they gave my 6 yr old, they didnt care for his hygiene needs, he had on same clothes two days in a row when i visited him, no socks, no underwear, ear was draining, they didnt care, my child will NEVER go back there, but his out patient dr is wonderful

  16. They lie to me saying I could take out my daughter if I did fell like she didn’t need to be there and now they won’t let me bring her back home even tho she has no problems at all I did take her because the county said she won’t be able to take her back to school until I had the paper of diagnosed other wise o would it take her

  17. Horrendous DO NOT send your kids there!!!! Google them on YouTube to find out the truth…. Any of those reviews that are good are definitely lies posted by them….duuuuhhhlll

  18. Alabama is not a safe place to have children, it seems like they view them as just a means of income.by the way did they ever clean up that place in irondale? I know just a month ago I was watching a video titled the Alabama corruption …

  19. I see Dr Shakil Khan. Yes, there are times when he has to stop seeing appointments and take care of patients that are in the hospital side. He always apologizes for the delay. I’ve been a patient of his for 6yrs and he’s discussed my …

  20. Aweful a horrible place to work they are prejudice and ghetto. A place that will set you up to get rid if you. Will document lies and put it on the kids because noone is suppose to question the kids.Will have other techs social workers and …

  21. Hillcrest is an amazing place the staff are nice and friendly they really care about the kids when I was there one of the staff member bought his PlayStation we all took turn it was a lot of fun I came to hillcrest in December and left …

  22. I work at hillcrest , ive been here for 3 years, the CEO Steve McCabe is a really nasty person, he treats staff really badly, he talks to you like you are nothing. The cafeteria was just shut down by the state because visitors saw rats and …

  23. I have not even been able to get in to this place after being referred 8 days ago and staff is so rude and I asked for it vice and they let me know they are not allowed to give advice. They act like they don’t have the time to beyond the …

  24. These folks don’t ever stick to the same rules when visiting, don’t allow toddlers the things they need, even though children and toddlers should never have to go to this horrible place. The staff are rude and ignorant, they act like they …

  25. My daughter has been in Hill Crest for four days due to Bipolar & ODD and so far we just found out she has been wearing the same cloths being her suitcase was found to be empty even though we just bought her new cloths the night we brought …

  26. Abusive staff, you sit in a room for 14 hours a day, no exercise, they make you easy excessive amounts of food, building is falling apart, therapists are abusive (especially Bernie Johnson) and the staff steals all of the valuables from the …

  27. I almost died here, I was locked in a room with no bathroom, the heater was broke and they repeatedly told me the heat was just fine. Some of my personal items were “Lost” I have ptsd and this place made sure to go out of their way to harm …

  28. My step son was there, and he was in a special program. After a couple of months the program lost funding. They still kept him there getting that money, but he wasn’t getting any help!! He was there by court order, and he seriously needed …

  29. The staff is extremely rude, there are maggots in the showers, roaches everywhere. The food is horrible, looks like pig slop. They treat the patients like outcasts and they don’t even help them.

  30. i was in residential and 63% of the staff were ok but they do not take enough precautions i was severely burned because they had the coffe machine out at 9:30 at night and let patients use it i went to the e.r and also there people assulted …

  31. The black lady at the desk and one of the staff which was black too looked right through me as if I weren’t fit to be on the same planet as them. And then instead of explaining to me that I needed a number to collect items from a patient …

  32. My son went here they kept him 2 and a half to 3 weeks upon checking him out they lost our 200.00 suit case and told us they would check storage but couldn’t find it, then said they could give us a voucher but not for the full amount of the …

  33. I’ve been to multiple mental hospitals but this one was BY FAR the worst. The staff was rude and wouldn’t let me use the bathroom, there were fights and screaming all the time, they gave kids shots to make them sleep against their will, …

  34. Hillcrest Hospital has qualified social workers, counselors, psychologists, and psychiatrists to meet the behavioral, emotional, and psychiatric needs of children and adolescents. They really helped my child in her time of need. I was …

  35. They do not care about their patients AT ALL. I have been written the wrong prescription twice by Dr. Munoz which has left me without the medication I need in order to function properly. Their staff shows zero concern whatsoever when I tell …

  36. My son was shot up with drugs he is highly allergic to affter several attempts myself as well as my child trying to tell him he was allergic to them it could kill him and assulted by a staff member on more than one occasion the staff told …

  37. PARENTS… BEWARE! DO NOT SEND YOUR CHIKDREN HERE! Go on YouTube search title “They were kids. And hospital employees beat them”
    You can listen to former patients and their parents talk about what happened to them. There’s actually video of the kids getting beaten by staff!

  38. I do not have enough adjectives to describe the professional and supportive staff. During a time of crisis it is so important to be able to lean on and trust the judgment of a caregiving team. Highly recommend.

  39. I went here in September of 2014 for about 4 days. it did not help me whatsoever. they also lied to my parents about the schedule we would be on. while i was there my mom had a book that said things like at 2pm theyll be going to music …

  40. Well after seeing the reviews I was nervous. I came in on time. Signed in, my appointment was at 2:30. After sitting until 4pm they called my name about a co-pay. My wallet wasn’t in my purse so I asked the front if my mom can bring the …

  41. Some time ago my parents bought me a digital watch w/many features. I could not have afforded myself. When I went to Hillcrest I was told I couldn’t wear the watch there, It would go in a safe. I …

  42. When I was there the staff was abusive (at least the men) everyone had a terrible attitude. When I received a call from my mother saying she was in the hospital I was sent back to the day room in tears talk about embarrassing it seems the …

  43. Worst place ever…Staff assaults children especially Mr Greg. Staff is very rude.threatened me with dhr.Even told my 14 year old if I discharged him ama insurance would not pay his medical bill. Not only is this misinformation it is not …

  44. I had to give one star to write review otherwise I wouldnt have given you 1. This facility has had positive cases of COVID 19 and for some reason I can’t seem to find where it has been reported to the health department. This is not opinion …

  45. Resource: EXPERIENCE
    I really feel this place should be closed down! I was on c-team. A sexual abuse unit in the hospital. Some of the staff were very helpful like Ms. Yulanda & Ms. …

  46. This is by far the most unprofessional facility for mental wellness I have ever witnessed. My daughter was sent here for help, and it was only after that fact that we learned of the sickening behavior, and events that have taken place here. …

  47. I would leave a ZERO if possible. This is a horrible place for children seeking to be in a better place in life. I have mentored a young lady for over 2 years. They keep changing the password, refuse to call me back on her passes after …

  48. Deserves 0 stars. Worst experience I’ve had in my life no kidding. I’d rather go to prison for a year then stay 6 months in this place. I was on the adolescent unit for 10 days. I saw the worst of the worst. A kid that just got there said …

  49. I stay at this disgusting facility for a month. It was the worst month of my life. The staff are very rude and abusive. The staff cuss patients out and get attitudes with the patients. I came out of that hospital 2 times worse than when I …

  50. This is the absolute worst place. I have never been mistreated so much in my life. There were 2 women here that really helped me.. Ms. Theresa and Ms. Brandi. That’s the only good thing I experienced. The food was so gross, I ate dry cereal …

  51. hill crest helped me a lot. the staff are nice and helpful. especially miss yo, miss A, miss candace, miss tamika, miss wanda, mr D and mr al. the food was good, everything was clean, and i learned alot of good coping skills

  52. I went to Hill Crest back in December of 2014. The building itself is disgusting. Staff treats the patients that might require special needs like they are nothing. It’s not fair to the patients. Especially the adolescents who did/do not …

  53. DO NOT SEND ANYONE HERE!!!!!!The place should have 0 stars the people there are ugly, rude, and do not care one bit about anyone in there. I finally was able to talk to my loved one and she said that she was scared to death crying to me how …

  54. I went to hill crest 2 times when I was young and there really wasn’t bad then they where great people I’m 31 I can’t speak for now but while I was there they really helped me a lot during my childhood

  55. I went there when I was in the 3rd grade , I am now 17, but I was admitted there for 9 days, and even to this day I remember the traumatic experiences there. I had to go there because a doctor who I saw put me on a very strong medication …

  56. hello I’m kelynn and I’m experience with hillcrest was amazing first of all the food wasn’t so good but the staff there are amazing! they made me smile every single day especially Ms yo but here are my reviews on the staff ms yo (AMAZING …

  57. I was admitted here a little over 20 years ago and at first I was angry and actually broke out, but by the time I was discharged my family relationships got better. I felt better emotionally. They helped me get free from the chains holding …

  58. The lady at the front desk is literally the rudest woman/staff member! Acted as though it was a big deal to ask any type of questions and acted like it was an act of Congress to even answer questions that were asked about a patients well …

  59. Took me years to even find this place, yet here we are. My memory is fuzzy but I can confirm most of the other stories here. Overuse of what is essentially tranquilizers on young children for any reason they feel like, withholding food, …

  60. this place helped die so so much. the staff here treated me with respect and most of them went above and beyond. ms. yo would pay money from her own pockets to provide things to the kids that we didn’t have access to. nurse arika always …

  61. All the staff were very nice and supportive. The food was fairly good (especially desert) I would definitely rate this place a 5 out of 5. (A lot of these 1 star reviews are fake, the staff are probably the coolest people ever)

  62. Horrible! We sent a family member here who was suffering with several psychological issues. The staff told us they would come up with a treatment plan, and assured us our family member was in good hands. We were wrong. We had trouble …

  63. This is the worst place you can go if you need help. Please trust me. The staff are extremely rude and do not care about you. All they want is money. If anything it will just make you worse. The place is absolutely disgusting also. Never …

  64. this place is genuinely awful. it’s dirty, the staff is terribly disrespectful to the patients, and the facility is just overall extremely poor quality. please do NOT send your child here. it is very clear that 90% of the staff do not have …

  65. I went to this hospital as an adolescent and when I tell you this place is a place in nightmares, I truly mean that. The staff was so incredibly rude and as were the doctors, they didn’t care about us, just the money. It was so disgusting, …

  66. Ahem, I just left the lovely facility that some may call, “Hell Crest,” I would like to say that the only things in particular that I enjoyed were the staff. The food was ghastly, but the salads were the only food that I particularly …

  67. Dr khan I miss you. Everything has done downhill since I left outpatient 2 years ago……. I wish I could talk to you. You weren’t just my doctor you were my friend and only doctor who ever listen to me. Help me doctor khan I need help …

  68. I had to bring my suicidal son out here. They took advantage of that by not telling us it was not in our PPO insurance network when they knew that. We found out when we got the bill for EVERYTHING that went on while in there. I wouldn’t …

  69. I was there when I was 13. Abusive environment. Staff mocks the peoples mental health problems and I witnessed three huge adult nurses tackle and inject my small 16 year old female friend with something because she was sad that they didn’t …

  70. I have no experience, except with these reviews. Too many bad ones. I came here, because I need a place to take my daughter, who needs HELP, not more trauma. The 5 stars are so obviously fake, they all sound exactly the same & are even …

  71. They don’t seem to really care about your ‘family member’ mine’s an adolescent and she was in harms way..because of being in the same room w/someone super violent and she got punched her face, hard. They wouldn’t move her or the violent …

  72. Our daughter was here for a couple weeks and it was great for us. The staff was very polite and patient with us. Our daughter had only good things to say about her stay. The staff helped us navigate this difficult time and I would recommend

  73. My daughter stayed for 2 weeks at Hillcrest . She loved the staff and really did get some help . Of course they do the best they can with having different children with different issues and backgrounds . There will be moments that a child …

  74. As I read through several of these reviews I feel compelled to reach out. I was at Hillcrest when I was 12 or 13. It’s hard to remember because I blocked so much of the experience out. I remember feeling trapped and scared all the time. …

  75. I would just like to think everyone for the care that my husband receives while at this facility. A special thanks to his doctor and staff for listening to his family concerns and making sure that our love one was able to get the right …

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