HG&E’s Gas Division is responsible for the distribution of natural gas service to all customers. This involves installing and maintaining gas mains, … See more
Power outage this am. Called the number to report it . On hold for 20 min no response. Called back…..same thing, never heard of an electric company that is closed in the off hours. What a joke.
I really hate this company. You can be on a payment plan with them and I swear after a certain amount of months you will randomly get shut off and when you go to see why they don’t have the payment plan on file no more .. I also feel like …
If you have a child under 12 they can’t shutoff your electric and if you are disabled i was reading on the bill. It’s not good when fuel assistance made a mistake approved me and then I asked why is it going to the electric company because …
HG&E customer service is unparalleled among utility companies. Just had a very complicated situation with tenants paying the wrong bills and Liz was able to get to the bottom of it and credit all the right charges to the right people. …
Our furnace was acting up and wasn’t staying on, and it was 2 degrees that morning so the house was getting really cold. We called the emergency service number and a technician was here within 30 minutes at 8am on a Saturday. He …
they charge just for being a costumers plus over charge for electricity compared to eversource or national grid I find this company to be rip-off and full of theives worst utilitie company ever.AND THATS A FACT.
Percentage off for first-time homeowners for a few years is a life saver, and there’s an additional percentage off for paying on time. Lower rates than we got on natgrid, and haven’t had problems with their tech or technicians yet.
It was very pleasant
Very helpful and staff was friendly
Cheaper electric than other towns around
nice service and you can get in and out very quickly
It would be nice if they post more detailed information when the lights go out.
Generally a decent company. Need to inrpove notifying residents before a scheduled outage
Power outage this am. Called the number to report it . On hold for 20 min no response. Called back…..same thing, never heard of an electric company that is closed in the off hours. What a joke.
The least expensive rates for electricity and gas in the state. 10% discount if you pay on time on top…. what more can you ask out of a utility?
I really hate this company. You can be on a payment plan with them and I swear after a certain amount of months you will randomly get shut off and when you go to see why they don’t have the payment plan on file no more .. I also feel like …
If you have a child under 12 they can’t shutoff your electric and if you are disabled i was reading on the bill. It’s not good when fuel assistance made a mistake approved me and then I asked why is it going to the electric company because …
HG&E customer service is unparalleled among utility companies. Just had a very complicated situation with tenants paying the wrong bills and Liz was able to get to the bottom of it and credit all the right charges to the right people. …
Our furnace was acting up and wasn’t staying on, and it was 2 degrees that morning so the house was getting really cold. We called the emergency service number and a technician was here within 30 minutes at 8am on a Saturday. He …
they charge just for being a costumers plus over charge for electricity compared to eversource or national grid I find this company to be rip-off and full of theives worst utilitie company ever.AND THATS A FACT.
Percentage off for first-time homeowners for a few years is a life saver, and there’s an additional percentage off for paying on time. Lower rates than we got on natgrid, and haven’t had problems with their tech or technicians yet.