Home Care Delivered

Medical supply, Home Care Delivered

Our mission is simple: Provide the highest quality supplies with the best service possible. We’re dedicated to excellent customer service, and we’re constantly innovating the medical supply experience with tools like online ordering and reordering, text messaging.

Home Care Delivered Contact Details

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Home Care Delivered Reviews ( 250 )

  1. Fantastic group of people❤️They are so quick to do your offer and get it to you in a timely fashion 👏🏻That’s why I give them 5 stars👏🏻👏🏻👏🏻👏🏻 …

  2. Awesome customer service everytime. Customer resps really show that they care about their customers and they go above and beyond everytime and all the time.

  3. home delivery is a big help I dont have to shop at the store this is deeply appreciated I love the timely deliveries and service I thank you so very much for your discretion

  4. You don’t really want my opinion right now i hate the size i was given i need bigger but am told i can’t because of my Medicaid insurance and my doctor no one listens so no you don’t want my opinion

  5. The company is always trying to find what works for you not a majority. The customer service representative are pleasant and eager to help. You actually get live human help.

  6. Prompt , professional, in time delivery at home. Patient has to make only one call. Rest of entire procedure, like contacting PCP , insurance company’s requirements is done by HCD.

  7. Home care delivery, they provide a wonderful service with professional and on time experience. I have nothing but great things to say about how they are helping me with my mother with there reliable service .

  8. very unsatisfied with the delivery and handling of my order maybe a manager will contact me so i can tell them how incompetent they are get a clue stop passing it on to someone else wife is waiting 2 weeks and still no order just the run around she needs her supplies

  9. My orders are always on time and very seldom do they have toback order items very satisfied with customer care when I have a question. HCD makes me happy .
    😁😌 ☺😌 …

  10. Perfect place to get supplies and even if you forget to order they will call you to remind you which is totally what I need with all of the stuff I am going through. They are a Godsend

  11. I have not received my order yet. Received email that it was shipped out on August 25th. I checked history and cannot find a tracking number in order to locate the package.

  12. Home Care Delivered staff are always demonstrate their concern, understanding and professionalism. Their Cheerfullness and willingness to help is impeccable.

  13. I would not want to change a thing the service an the the represented people are very kind an helpful always making sure that your order is complete an mailed out at the right time.

  14. HCD is great my mom uses them and everything she needs comes in discreet packages so no one knows what is coming you the house they also answer all of your questions without hesitation over all a wonderful company

  15. Worst medical supply company I’ve ever felt with. Misplaces your supplies, customer service horrible, and will not give you your missing supplies when they mess up!! Check your boxes ASAP when you get them!! Make mistakes everytime they …

  16. Always a good experience with Home Care Delivered. Never have any issues and they try and do what they can to make sure you are using the correct products for your needs.

  17. Absolutely terrible company. Can’t get prescriptions filled. Poor communication. Took 6(!) months to get a breast pump for my wife AFTER we sent in a prescription, and it didn’t even come with all the necessary supplies we were prescribed.

  18. I would definitely recommend {HOME CARE DELIVERED} 2 anyone that’s n need of anything that was prescribed 2 me by an agent..,, they’re very helpful & understanding 2 my needs..,,an agent calls me wen it’s time for a shipment 2b delivered 2 …

  19. I have been with this company for about 4/5 years and they treat me like a relative. Like in any relationship you have good and bad. The good definitely outweighs the bad, in this case!

  20. Home Care Delivered is steps above others, they set the standards others should emulate in Customer Service. If you want the very best….they are your Organization.

  21. Home Care is wonderful and always on time when I need the supplies. If I forget they make sure someone contact me to see if I need supplies. I am well pleased with their service

  22. They worked quickly to get the supplies my mom needed and contacted her doctor asap and it was at no cost to her. They even arrived early. I would definitely recommend HCD!!

  23. HCD has always been a really good friend to me. They’re all about getting what you need and have people that go out of their way to help you with new products that might be a. Better fit. I have already told my mom about you to see if …

  24. The customer service people are wonderful they are so polite and kind and helpful the only reason I didn’t give them five stars is because I have to tell them too often that I don’t need anything if I give them a time to call back they say …

  25. I would’ve given five stars of my order wasn’t taken and then canceled and then I called back again to re-order and then when we ordered when it was delivered my order was wrong so yeah I’m gonna give two stars stars

  26. Home Care Delivered has a well-trained staff, courteous, helpful, knowledgeable, and efficient. We are very pleased with their service, as well as the products.
    Thank you, HCD!!

  27. They are on top of our deliveries every month. Haven’t had but one issue that was fixed immediately. They even helped to get things I didn’t know we needed like underpads. I recommend their services!

  28. Home Care Delivered has been a lifesaver! Most people wouldn’t consider those words to describe a company that provides catheters & adult “underwear”, but if you are unfortunate enough to need these products, HCD is who you want to contact. …

  29. I have had a couple dilvery issues but nothing on your end. But you guys have always helped with the issues. My son’s stuff always out and on time and costumer service always been nice.

  30. Over my 9 year experience with HCD, I’ve been very satisfied with their services. The only issues have been the sometimes difficultly in getting the proper appropriation from the insurance companies.

  31. My daughter and I are very pleased with HCD.The phone calls,,texts,emails are always so pleasant.She always gets her shipment on time. I would recommend HCD to anyone who’s in need of supplies..

  32. I haven’t had any problems. Always get calls emails or text messages when supplies are ready for shipment at least 1 week prior sometimes before. Always polite always quick delivery

  33. I am so grateful for Home Care Delivered! My husband’s last supplier was so inefficient that it was a real headache and worry for us AND his doctor. They started out fine but after several months began demanding more paperwork and then …

  34. This company is a 5 star company and gives wonderful service! They are very prompt and have such an easy online reorder system!! I wish I could get all my supplies through them!!

  35. I have had a problem with my insurance. Home Care Delivered associates kept giving me wrong information. Promising to call and then not. And basicly using me as the go between them, the insurance, and my doctor. The insurance refused the supplies I needed ans I feel that Home Care is partially to blame.

  36. I thank God for this company. Because Home Care Delivery is always there when I need them. When I need to change anything on my order the company is always willing and patiently to work with me. This company is the GREATEST.

  37. IT is a very very good company.It is oriented to sevrve its customers in best manners. ITs staff is very very polite and gives highest satisfaction to the company ‘S customers to the best to their abilities.I am connected with the company …

  38. When we needed Incontinence supplies this company took our insurance and delivers directly to our door. They are on time every month. And if anything ever changes it’s easy to do so.

  39. I’m paraplegic and I have used a number of companies. This company seems to care about getting it total right for the client. I must say that I appreciate it professionalism and friendliness. I will reviewing again in 6 months.

  40. About 2 or 3 weeks ago, I reordered the freestyle libre 14 day system, for my husband. He has to check his blood sugar 4 times a day. I got a call, from either the pharmacy or our primary—that medicare was not going to pay for it, any …

  41. They make your needs discreet and have excellent customer service. Deliveries are always on time. I would recommend them to anyone for a home delivery service. Thumbs up keep us the good work.

  42. Always receive email alerts when product is ready to be shipped. Timely shipments. HCD reps are always friendly and answer any questions I have about my wife’s pull ups…delay or expedite shipments.

  43. I am so thankful for the delivery of your Home Care product. It is an amazing product that is exactly what I needed and the fit is perfect. I would recommend your company to anyone needing personal care products.

  44. Contacted Home Care Delivered via email with a simple question and it’s been well over 2 months or maybe longer with no reply. Received an order of underpads one time and haven’t received any since even though I’ve requested them. So frustrating!

  45. Been dealing with HCD for two years. Service is great delivery is always on time. Love the fact send reminder text you can order right from your phone. Awesome company. Thank you HCD.

  46. I sent a message that none of the incontinence supplies they had sent me in years was even adequate and options were quickly found that were much much more effective. Dan Hurt paid close attention until I got what I needed. I am very grateful.

  47. I am very sorry to state Home Care Delivered is NOT a good company to use! Not once but, twice my family tried to work with them. Their biggest problem is communication. When paperwork is not faxed or things they need to make your order …

  48. I get alot of texts every month. Even when it’s not time to reorder. When talking on the phone? I’m told to call when I’m running low. I get more than enough incontinence. More than a months worth. So It takes me about a week to a week and …

  49. I wish I could write this really great review on how wonderful they are. Frankly Dan is the ONLY reason we have stuck around as long as we have. I also wish mine was the only negative experience with then but after posting on a special …

  50. My son is autistic and receives pull ups from you. Everyone has been very polite when I talk to your reps. When your rep. tells me he will receive his supply on a certain date, he gets them on that date. I am very pleased with “Home Care Delivered”. Thanks for all your love and care for my son.

  51. Home care delivered has been an excellent supplier for incontinence and nutritional supplies for our 5 year old daughter! Every shipment comes on time and I love the convenience of logging in to order our next shipment! Thank you!

  52. Very helpful. Very polite. Will work with you to get the product that’s right for you. Several ways to reorder. Email, text, or call. Always on time delivery. Have never had a problem with them.

  53. Wow! I am so thankful for the supplies I received. And quick, too! In about a week delivery in NE Ohio. Yippee! I didn’t know how I was going to get the help I needed. The friendly reps really looked out for me. Thank you all. I highly recommend.

  54. My son, who has Down Syndrome, is currently 4 years old. We have been using HCD now for almost 2 years. When we first got started with HCD they sent several sample diapers so we could choose what was best for our son. Once we decided we …

  55. I’m extremely happy with this company!! I was assisted step by step in the process NY discreet, caring reps. They listened yo me and my needs. I would gladly recommend Home Care Delivered to anyone.

  56. I couldn’t be more pleased with my experience with Home Care Delivered. For my daughter, I say thank you for this one important service I do not have to worry about. Your consistency is amazing! Thank you, again

  57. Wonderful customer service very helpful great products no complaints had an issue and they handled fast and efficient to my satisfaction very pleased many options and ways to order and great at reminding in enough time that you will not run out and be waiting with no supplies…HIGHLY RECOMMEND

  58. Home care delivered calls me every month! This is so helpful to me because I am so busy all the time that I would forget to order my daughter’s pull up diapers. They save me hundreds of dollars every month since my childs insurance covers …

  59. The items appeared on my porch without a problem. I did not know they were coming, but it was a nice surprise. Well packaged. There was not a lot of fuss or hoops to jump through to get it started. I really appreciate that. Thank you.

  60. Customer service is superb, respectful and ever so friendly. The quality of the product is the same and feedback is always welcomed. I would not have any reason to choose any other company. Oh, the ordering process is made easy and flexible.

  61. Good customer service but horrible supplies. I have been a customer for about 6 months now and still have not found the perfect incontinence supplies for my son. I have continually asked for the most absorbant product. My order have been …

  62. Home Care Delivered helped my child with incontinence for years due to his disability. They are the best company to go to for supplies. They deliver to the comfort of your own home, and they even have an automated system to help you when …

  63. Have absolutely NO COMPLAINTS with HCD, always very prompt with orders. Service is always good and orders are always on time.
    My products come each time as they should be, in perfect shape. I appreciate …

  64. Home Care Delivered supplies all of my colostomy supply needs in a very timely, respectful manner. I do most of my ordering through their online portal but the few times I’ve talked with their representatives on the phone, I was treated …

  65. I’ve had HCD for quite awhile now and I can truly say it is the best company I have encountered. The brand I use is perfect. If I need something different they are right there available to help me. Never had a problem ordering my …

  66. In the time I have been getting products from Home Care Delivered I have only had to call one time to find out where my order was. The gentleman I talked to was super nice and I received my order the next day. Except for that one time all …

  67. They’re Customer Service is by far the best. You don’t feel rushed, if they have to get with your Physician and verify items it’s in a prompt manner.
    If they’re working on an order, they keep you up to date, on the progress. …

  68. The reps were amazing. My doctor’s office is a tad slow responding to medical form requests. But the reps at HCD just kept contacting them until they finally responded with the required forms. They even kept me informed of what was talking …

  69. I have never had a better experience with a company that has A1 customer service than Home Care Delivered. Every time I call, no matter who I speak to, I always get an excellent response. Delivery time is the best ever also. KEEP on …

  70. Service and response is great. They try to help but most people I speak to don’t know the products well. They send samples, two or three at a time, so it can take weeks to figure out which sample works best for our son. They are relentless about getting your order on time which can be a good thing with incontinence products.

  71. Only once have I had an issue. The people have been beyond helpful and courteous. They work with you and treat you kindly like you are no different from them. I normally don’t recommend any mail order company but I highly recommend Home Care Delivered! They are great!

  72. Impressive turn around time and delivery. I’ve spent a fortune over the years on my son’s pullups because I didn’t know he could get them through his insurance. Such a blessing to have that money to do something else with. Thank you so much.

  73. I have been ordering adult diapers for my mother in law for a good 6 months from this company. I am so pleased that they bill her insurance directly, they contact her physician periodically, and notify us via text when the next order will …

  74. Home Care Delivered has the best customer service I’ve come across when it comes to medical mail order supplies. They are prompt, responsive and keep me updated on the status of my order. Their staff is the best. When they say they’ll …

  75. I switched from Byrum to HCD WHAT an amazing experience. HCD IS NO HASSLE company . I called I never have to wait on hold long .I ordered my supplies And there shipped .I wish I would have found this company sooner.

  76. Home Care Delivered is amazing, I have been using them for 3 years now. I love the fact that I can order supplies online and not have to wait on hold forever. When my child needs to have a change in equipment, I call them and they make the changes and the orders goes out. The employees and very kind and helpful.

  77. I receive incontinence products from this company every month for over a year, and have never had any issues with any of their products and if i have i just give them a call and they are more then happy to fix the issue. they make it very …

  78. Supplies are delivered in a timely manner. Disposable pull-ups are airy, strong and keep you dry, with urine drains away from the body because of it’s thickness. Skin barrier cream is excellent. The staff is very professional, call to …

  79. Home Care Delivered –more like Home Care Denied. I’d give this company a ZERO rating, I am now on my 7th call with this place to sort out the order that was placed over 3 weeks ago. When they should have been contacting my healthcare …

  80. HCD is the best medical supply company. We have used them for over 10 years and are still pleased with their service. This company has the best service reps, so polite, professional and ery helpful every time we call for reorder or they …

  81. Their new staff is horrible. For over a month I was supposed to be mailed a document to sign so that they can bill my insurance; they never mailed it I am currently without medical supplies for a month. I told them to email the document so …

  82. You are calling me with your microphone muted. This whole place is a joke. Now I called YOU back and you don’t even know why you called ????? Is it really too much to ask to be emailed rather than you responding with my personal case over a review??

  83. Home Care Delivered, is outstanding in customer service. I have to order supplies for my daughter monthly, and EVERY customer service representative is especially helpful and compassionate. Our experience has been truly a blessing. I encourage anyone to who needs medical supplies to give Home Care Delivered their business.

  84. Terrible customer service!! I have left numerous calls nothing has been resolved! They don’t care about there service! Everyone that l did speak with had a bad attitude! Need to be reported to BBB!!

  85. Very difficult company. Constantly bugs doctors for medical form. They asks for doctors signatures for minors things. My daughter needed pull up down a size from xl to L. They again asked for doctors signatures. My doctor refuses to sign …

  86. I have been waiting on pull ups for my daughter since January and it is now August!! This company seems to be lacking the follow-through of getting the proper documentation from the doctors!! I’m a mom not an insurance professional to tell …

  87. I have gotten different information from three different agents regarding the same issue. What a waste of time. They don’t even follow up, you have to call them constantly.

  88. I have been waiting for a breast pump for 3 months. First, they canceled my order for absolutely no reason, never called me I had to call to figure out what was going on with my pump order. I never received a voicemail or a missed call. …

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