Delivery of the hospital bed and table couldn’t have gone any better. I was notified early the morning of delivery with an approximate arrival time and received a call 5-10 minutes before delivery arrived. The delivery was actually ahead of …
The respiratory therapist was excellent. Took the time to go over different functions on my CPAP machine. Every interaction I have had with Home Care Specialists Inc has been great. Very pleased!!
Horrible service, either unknowable or unwilling to answer simple questions, no communication, no follow up, voice mail is their go-to when calling in, STAY AWAY!!
The billing department and customer service is horrible. If you call, you can be on hold for 20 minutes and then a voice says” no one is available to take your call. Goodbye “. My advice is to find another company!
very bad business practices. made me pay a sum of money and lied about why I was paying it. had to send my cpap back because of this. will never do business with them again.
This company is AMAZING! The woman I spoke with on the phone was very helpful and accommodating, she was patient and kind, very impressed with Home Care Specialists!
They never answer their phone, they never return calls and now my insurance is requesting that I return my CPAP machine because guess what…..they never got a response from Home Care Specialists about my usage. They won’t be around for long.
Good customer service. My husband has been getting his breathing machine there for quite some time and they always have delivered good customer service and good quality Equipment
Record-keeping not up to par. Keep sending wrong supplies. Hard to get to a real person unless you walk in to an office. Have been scolded twice, once by a general manager and once by an on call therapist for asking questions. Go elsewhere if you can.
This organization is sooo frustrating to deal with. A mistake on their part billing my insurance caused a small balance $15., next thing they charge me $20. additional, because they say I am 30 days late!
Good luck trying to have them call you back when you have questions about billing. I have left numerous messages without a return phone call and I continue to get a bill from them and they are threatening collections and attorney action.
They just don’t seem to care whatsoever they’re never pleasant to talk to and don’t seem to even want to be at their job. And the wait times they give to people for equipment to show up are absolutely ridiculous… they sent the wrong …
Prompt, professional service. The driver/installer was knowledgeable of the products and reviewed the operation of the bed before leaving. Would strongly recommend.
The family of Normand Lachance would like to thank Chad for his kindness and efficiency. He made the process seamless – we are truly grateful for his service!
Customer service reps are nice and understanding. Made sure all my needs were met, listened through all my venting! Truly appreciated, I recommend this company!
I have been trying to get new hoses, etc and I never receive them after I tell the automated call that I need them. I finally spoke to someone a few weeks ago and found out that because I am on Medicare now they need all new paper work. …
Very pleased with professionalism of Kevin Bernard and HCSI. Even with all these new restrictions in place because of Covid everyone was helpful and pleasant and I feel that everything was received timely and with great efficiency!
This company was a 5 star but in the past year it has gone to a 1 star. I have requested equipment in the pass and got it the next day. Now its 5 to 10 days and no one spoke of this. I have as for a reader for my system and I took 2 call and 2 weeks to get one sent to me.
Would give zero stars if possible. Their billing department is terrible. They keep calling threatening to send me to collections. Every time I speak to a person they assure me my bill is paid, but there is an error in their data base. …
This company is horrible. Asked for a supervisor twice. No call back. Explained to girl on phone, I could not use machine for weeks, because I was spending nights at the hospital for weeks. Because she was dying. She died last thing I was thinking of was wearing a mask. They had no compassion and didn’t care. Go to another company!
In spite of rain & heavy traffic, Angel patiently navigated
obstacles to arrive here (Lexington) to expertly set up a
hospital bed & mattress. I appreciate his care.
I was a long term customer of HCS for sleep apnea needs. I truly had “0” issues with HCS over the course of many years (I worked with their Respiratory team), I received regular quarterly replacements and even worked with them for fittings …
Have been trying to get my broken equipment replaced for a month now. Company doesn’t understand what I need even though they received my contact information from my Doctor along with a prescription for new equipment. They called *me* a …
There has been an issue with EVERY delivery. Poor communication, or lack there of, between the company and their drivers results in frustration both on the part of the driver and customer. It is NOT ok to send the wrong oxygen tanks because …
Ordered a new CPAP Mask from them through the Sleep Institute over 3 weeks ago and still haven’t received it. Called HCS. No answer. Got an email from UPS saying it would be delivered in a week. All I got was a $30 bill from HCS delivered by USPS. Still no CPAP Mask. This company is pathetic. If you can avoid using them…do it.
Stay away from them! This company could not figure out for a year how to bill my Insurnace then started reporting me to credit agency for collections. I gave them Harvard Pilgrim Insurance policy 5 times. They are totally incompetent and …
I am a long-term customer of HCS and I am also a medical provider who utilizes HCS for my patients’ respiratory equipment for the last 17 years.. More than once, HCS has failed to send my supplies despite being asked. I am required to …
Terrible company to work for as they do not care for their drivers what so ever. They do not take constructive criticism at all even though they always say “we have a voice”. They preach about saving company money yet crisscross drivers all …
I wanna thank Hector Santana for his customer service he was really communicating and fast with his service he cleaned everything up after he’s a great worker.
I would not even give this company a one star. Don’t even waste your time with this company. They lead the patients to believe that they can supply equipment when they cannot. Some of thier stuff actually comes from other companies (at …
This is my pen name for gmail, however I am a long time employee who has worked as a driver for this company. Good pay, great benefits including 401 K, vacation and sick time and an amicable atmosphere between us and management. Sure plenty …
Julie Hannon helped me with procuring a hospital bed for my elderly mother who is at risk for falls. She was extremely patient, kind and caring and made a stressful situation easier to handle. I am grateful.
Ms. Dawn Stone at Home Care Specialists in Haverhill MA was profoundly helpful in arranging for a complicated rental of some needed medical equipment. I cannot thank her enough, and I praise her work and dedication.
We are very pleased with Home Care Specialists. We found their employees to be efficient and professional especially Angel who delivered and assembled our order.
Dawn sure made a stressful day better in short order. I explained our needs and she had us sorted out in minutes. Thank you, Home Care Specialist. I strongly recommend Dawn and HCS for any needs or support.
I have been having great difficulty with several people on the cpap side of the company for many months. I called today and talked with Sam B. on the Customer Service side and she was amazing. She explained everything to me on how things …
This morning Angel arrived at my home during the time frame that I had expected him to arrive. Angel was outstanding. He showed great professionalism and curtesy. Angel was patient and knowledgable; he was more than happy to answer all …
Angel was fantastic. He patiently reviewed how to use and care for all of the oxygen equipment at my moms and made sure both she and I understood how to work all the parts and took all our questions.
I’ve been trying to get a hold of them for the last couple of weeks. At first they said that I wasn’t in there system, yet they called me. They wanted to make sure that my insurance would cover the cost when I had North Shore Specialist …
Answered the phone right away, got me the supplies I’m eligible for through my insurance company, and the phone agent was helpful. Getting the machine 3 months ago was also very easy and Margo was very nice and helpful. The only hiccup …
I’ve been with HCS for cpap for 10 years. I received a prescription prior to Thanksgiving. Nearly a month later with multiple calls each week from my caregiver & myself, we’re getting different details each call. Difficult to get a return …
Home Care Specialists helped to supply medical equipment during a friend’s terminal illness, and we really appreciated the care, patience and concern shown to us by various associates throughout. Kindness and patience are easy to write into …
The delivery technicians working from the Hermon, ME branch are exceptional at performing their jobs. My family lost our mother and father during the last few months. Sam & Alan delivered small equipment such as commodes, oxygen tanks, …
My first time using this company for my mother. Our delivery guy was Kevin Bernard. Even though the delivery time was a little later than estimated, I was overall happy with the delivery of the hospital bed and the installer Kevin Bernard. Would recommend this company.
Just wanted to share that my experience with Home Care and, in particular, Ashleigh Costanzo has been great! She has been extremely responsive and helpful. She’s made sure the correct supplies I need are provided and is quick to answer any questions I may have. Two thumbs up!
I recently had to contact HCS because I have sleep apnea. The staff was very Pleasant and very helpful in guiding me in the right direction. They have been there whenever any questions arise. This is a quality company to deal with. Thank you HCS for taking care of me.
Delivery Technician James arrived at my home to deliver equipment ordered for my Sister who would be Hospice. I had just come home from hospital and he arrived after 5 pm on a Friday. He understood he was delivering for her to come home and …
If I could give them 0 stars I would. I Ordered a mask for my CPAP machine which took almost 2 weeks to come. In that time I was able to buy it through another company for 4x less. When I finally got the mask I called to return it and get a …
I must say the folks here are good at what they do. Working thru the Cpap recall, every time I call I get the appropriate help. Most recently I asked someone in the re-supply department a question about my equipment rental bill, and she …
If i could give it zero stars i would! 2 months of waiting for a cpap machine for my s.o. They kept playing we didnt get the information from your dr. 7x over 6 weeks. During that time ive been disrespected, argued with, had employees pick …
HCS is a wonderful company. I am so thankful for all their help over the last few years on getting all the equipment in my home so I could take care of my mother at home. From her wheelchair to a hospital bed and a lift and the supplies we …
HCS has been more than helpful with everything that we have needed since I brought my mother home from Riverside Rest Home. I had both my mom and dad move in with me this past November. Mom is in the final stage of Alzheimer’s Dementia, and …
I had Jimmy A. On June 2 to bring in some equipment he was so polite and set everything up that needed to be done. Than Jimmy A. came back on June 9th to bring oxygen showed what needed to be done he is so caring and helpful. Thank you so much
Brittany helped me with a issue I had today. She went out of her way to help me. She is a new employee. And she did a great job. She made a followup call to me this afternoon. To reassure me my issue is being fixed. I give Brittany 5 stars.
Josh T provided friendly and exceptional service when delivering my uncles equipment today. He was knowledgeable about all of the equipment and exceeded expectations to make sure we were satisfied.
I can’t say enough good things about HCS. From the get go they have gone out of their way to help me. Rick who initially set me up with the unit, stayed extra late to make sure I got the right mask that fit. He made sure I knew how to work …
Called about a billing question, ask about a price of a product, the rep said she would call me back with the price, but I just got the email that she placed the order, little unethical if you ask me, someone should check this out
Our family has worked with Home Care Specialists for several years now. We have been able to keep this important service going while still keeping members in our home safe. We recently worked with Angel who is a long term associate with …
Horrible service! No communication! We had a doctor send A prescription for an alternating pressure mattress. When I called to follow up on it they informed me that because we got a mattress five years ago that we no longer qualified under …
I needed to have my c-pap mask changed to a different one , and knew ahead of time it was to early to order a new type , I Called into HCS and was able to speak with Ashley Bodenrader, and she was so helpful , if I had a question she wasn’t …
Our delivery driver Josh went above and beyond. He was so nice and he made sure everything was absolutely perfect before he left. He really was a life-saver in delivering our equipment.
Angel from Home Care Specialists Inc came and delivered and set up a hospital bed for my dad. He did an awesome job explaining how to use the bed and was very focused on my dad’s safety. He really took the time and speak to directly to my …
We had the best experience today thanks to Hector, the young man that brought a chair and oxygen to our home. He explained and showed us how to work everything. We asked a load of questions and he was so patient and showed and explained …
Definitely not a great place to work for. Please do your research with this company. Mangers aren’t good leaders, very very very unprofessional. Make one mistake and they will terminate you instead of giving a warning. Don’t know who is the …
I have been a patient of HCS for over 25 years and and I have to honestly say that they are the one oxygen and medical supply company who really cares about their patients and clients 100%. …
We needed a hospital bed for my mother after breaking her hip, surgery, and rehab. I believe the man who brought it was Jake. I was able to track his progress here as well. He brought it in, set it up, and showed us how it works. Very pleasant and efficient.
Dawn and Julie were so very helpful when my favorite cpap mask was recalled. They both helped me find a new mask comprable to what I was using, and in fact the new mask is better than my old. Which, I didn’t think possible. Their …
Excellent service. Very easy process, with great customer service. Quick response time. I would recommend Home Care Specialists to anyone who needs use of the services they provide. …
Marc came out to my parents home, not only to deliver but to also pick up all the equipment. Marc is a really nice guy and a hard worker. Having hospice within a families home is a very sensitive time. From the short conversations had with …
The delivery man Hector was fantastic. He works hard & is very polite. He dropped off my Mom’s bed and picked it up today. Such a wonderful man you should be proud to have him working for you. We were very pleased to have him.
In my wife’s time of need they were there for us. They delivered a hospital bed and wheelchair in time for her return home.
Sadly she only needed them for less than a week. …
Hector Santana was my delivery person and he was excellent! He was so knowledgeable and friendly and answered all my questions perfectly. It was amazing that one person could do the work he did bringing everything to the second floor of my …
Delivery of the hospital bed and table couldn’t have gone any better. I was notified early the morning of delivery with an approximate arrival time and received a call 5-10 minutes before delivery arrived. The delivery was actually ahead of …
The respiratory therapist was excellent. Took the time to go over different functions on my CPAP machine. Every interaction I have had with Home Care Specialists Inc has been great. Very pleased!!
Extremely unprofessional all around
Slow to answer any calls and most of the time it goes to Voice Mail and they never call back.
Horrible service, either unknowable or unwilling to answer simple questions, no communication, no follow up, voice mail is their go-to when calling in, STAY AWAY!!
This company billing department is so horrible, and never pleasant talking on the phone. Never go back to this place!
Super nice quick set up. Christopher was great!
Great company! Always there when you need them! Courteous on time professionals.
I had questions about some charges. Called once and got my questions answered. Person I spoke with was knowledgable and friendly.
Fast, efficient, and courteous delivery and set up of my Mother’s hospital type bed. Thank you !
Mr. Bernard was quick and efficient setting up the bed needed for my grandmother.
Kudos to your Staff Angel who has compassion to his work and showed expertise and knowledge on what he does.Great personality!!!
Hector Santana, great job, very personable!
The billing department and customer service is horrible. If you call, you can be on hold for 20 minutes and then a voice says” no one is available to take your call. Goodbye “. My advice is to find another company!
Kevin Bernard did an OUTSTANDING job today! I am truly grateful to the Desmaris and Samatis family!!
very bad business practices. made me pay a sum of money and lied about why I was paying it. had to send my cpap back because of this. will never do business with them again.
Very prompt, and courteous service, we had a serious problem with my husband’s cpap machine and it was replaced two days later.
I want to give a big shout out to the team at HCS for helping a family in need get the medical equipment they needed. Highly recommended!! Thank you
This company’s billing dept. was very helpful when i had questions about my billing and insurance. Fast and pleasant to deal with. 10/10
This company is AMAZING! The woman I spoke with on the phone was very helpful and accommodating, she was patient and kind, very impressed with Home Care Specialists!
They never answer their phone, they never return calls and now my insurance is requesting that I return my CPAP machine because guess what…..they never got a response from Home Care Specialists about my usage. They won’t be around for long.
Good customer service. My husband has been getting his breathing machine there for quite some time and they always have delivered good customer service and good quality Equipment
Record-keeping not up to par. Keep sending wrong supplies. Hard to get to a real person unless you walk in to an office. Have been scolded twice, once by a general manager and once by an on call therapist for asking questions. Go elsewhere if you can.
Angel was very informative and sincere with our family. Left us feeling safe. Thank you
Jose was so kind and supportive with the deliveries needed.
This organization is sooo frustrating to deal with. A mistake on their part billing my insurance caused a small balance $15., next thing they charge me $20. additional, because they say I am 30 days late!
Good luck trying to have them call you back when you have questions about billing. I have left numerous messages without a return phone call and I continue to get a bill from them and they are threatening collections and attorney action.
They just don’t seem to care whatsoever they’re never pleasant to talk to and don’t seem to even want to be at their job. And the wait times they give to people for equipment to show up are absolutely ridiculous… they sent the wrong …
Prompt, professional service. The driver/installer was knowledgeable of the products and reviewed the operation of the bed before leaving. Would strongly recommend.
The family of Normand Lachance would like to thank Chad for his kindness and efficiency. He made the process seamless – we are truly grateful for his service!
Customer service reps are nice and understanding. Made sure all my needs were met, listened through all my venting! Truly appreciated, I recommend this company!
Delivery driver was prompt and courteous. I appreciate his kindness and knowledge of the policies of Home Care Specialists, Inc.
I have been trying to get new hoses, etc and I never receive them after I tell the automated call that I need them. I finally spoke to someone a few weeks ago and found out that because I am on Medicare now they need all new paper work. …
Very pleased with professionalism of Kevin Bernard and HCSI. Even with all these new restrictions in place because of Covid everyone was helpful and pleasant and I feel that everything was received timely and with great efficiency!
This company was a 5 star but in the past year it has gone to a 1 star. I have requested equipment in the pass and got it the next day. Now its 5 to 10 days and no one spoke of this. I have as for a reader for my system and I took 2 call and 2 weeks to get one sent to me.
Would give zero stars if possible. Their billing department is terrible. They keep calling threatening to send me to collections. Every time I speak to a person they assure me my bill is paid, but there is an error in their data base. …
This company is horrible. Asked for a supervisor twice. No call back. Explained to girl on phone, I could not use machine for weeks, because I was spending nights at the hospital for weeks. Because she was dying. She died last thing I was thinking of was wearing a mask. They had no compassion and didn’t care. Go to another company!
In spite of rain & heavy traffic, Angel patiently navigated
obstacles to arrive here (Lexington) to expertly set up a
hospital bed & mattress. I appreciate his care.
I was a long term customer of HCS for sleep apnea needs. I truly had “0” issues with HCS over the course of many years (I worked with their Respiratory team), I received regular quarterly replacements and even worked with them for fittings …
Have been trying to get my broken equipment replaced for a month now. Company doesn’t understand what I need even though they received my contact information from my Doctor along with a prescription for new equipment. They called *me* a …
There has been an issue with EVERY delivery. Poor communication, or lack there of, between the company and their drivers results in frustration both on the part of the driver and customer. It is NOT ok to send the wrong oxygen tanks because …
Ordered a new CPAP Mask from them through the Sleep Institute over 3 weeks ago and still haven’t received it. Called HCS. No answer. Got an email from UPS saying it would be delivered in a week. All I got was a $30 bill from HCS delivered by USPS. Still no CPAP Mask. This company is pathetic. If you can avoid using them…do it.
Stay away from them! This company could not figure out for a year how to bill my Insurnace then started reporting me to credit agency for collections. I gave them Harvard Pilgrim Insurance policy 5 times. They are totally incompetent and …
I am a long-term customer of HCS and I am also a medical provider who utilizes HCS for my patients’ respiratory equipment for the last 17 years.. More than once, HCS has failed to send my supplies despite being asked. I am required to …
Terrible company to work for as they do not care for their drivers what so ever. They do not take constructive criticism at all even though they always say “we have a voice”. They preach about saving company money yet crisscross drivers all …
I wanna thank Hector Santana for his customer service he was really communicating and fast with his service he cleaned everything up after he’s a great worker.
I would not even give this company a one star. Don’t even waste your time with this company. They lead the patients to believe that they can supply equipment when they cannot. Some of thier stuff actually comes from other companies (at …
This is my pen name for gmail, however I am a long time employee who has worked as a driver for this company. Good pay, great benefits including 401 K, vacation and sick time and an amicable atmosphere between us and management. Sure plenty …
Julie Hannon helped me with procuring a hospital bed for my elderly mother who is at risk for falls. She was extremely patient, kind and caring and made a stressful situation easier to handle. I am grateful.
Ms. Dawn Stone at Home Care Specialists in Haverhill MA was profoundly helpful in arranging for a complicated rental of some needed medical equipment. I cannot thank her enough, and I praise her work and dedication.
We are very pleased with Home Care Specialists. We found their employees to be efficient and professional especially Angel who delivered and assembled our order.
Dawn sure made a stressful day better in short order. I explained our needs and she had us sorted out in minutes. Thank you, Home Care Specialist. I strongly recommend Dawn and HCS for any needs or support.
I have been having great difficulty with several people on the cpap side of the company for many months. I called today and talked with Sam B. on the Customer Service side and she was amazing. She explained everything to me on how things …
This morning Angel arrived at my home during the time frame that I had expected him to arrive. Angel was outstanding. He showed great professionalism and curtesy. Angel was patient and knowledgable; he was more than happy to answer all …
Angel was fantastic. He patiently reviewed how to use and care for all of the oxygen equipment at my moms and made sure both she and I understood how to work all the parts and took all our questions.
I’ve been trying to get a hold of them for the last couple of weeks. At first they said that I wasn’t in there system, yet they called me. They wanted to make sure that my insurance would cover the cost when I had North Shore Specialist …
Answered the phone right away, got me the supplies I’m eligible for through my insurance company, and the phone agent was helpful. Getting the machine 3 months ago was also very easy and Margo was very nice and helpful. The only hiccup …
I’ve been with HCS for cpap for 10 years. I received a prescription prior to Thanksgiving. Nearly a month later with multiple calls each week from my caregiver & myself, we’re getting different details each call. Difficult to get a return …
Home Care Specialists helped to supply medical equipment during a friend’s terminal illness, and we really appreciated the care, patience and concern shown to us by various associates throughout. Kindness and patience are easy to write into …
The delivery technicians working from the Hermon, ME branch are exceptional at performing their jobs. My family lost our mother and father during the last few months. Sam & Alan delivered small equipment such as commodes, oxygen tanks, …
My first time using this company for my mother. Our delivery guy was Kevin Bernard. Even though the delivery time was a little later than estimated, I was overall happy with the delivery of the hospital bed and the installer Kevin Bernard. Would recommend this company.
Just wanted to share that my experience with Home Care and, in particular, Ashleigh Costanzo has been great! She has been extremely responsive and helpful. She’s made sure the correct supplies I need are provided and is quick to answer any questions I may have. Two thumbs up!
I recently had to contact HCS because I have sleep apnea. The staff was very Pleasant and very helpful in guiding me in the right direction. They have been there whenever any questions arise. This is a quality company to deal with. Thank you HCS for taking care of me.
Delivery Technician James arrived at my home to deliver equipment ordered for my Sister who would be Hospice. I had just come home from hospital and he arrived after 5 pm on a Friday. He understood he was delivering for her to come home and …
If I could give them 0 stars I would. I Ordered a mask for my CPAP machine which took almost 2 weeks to come. In that time I was able to buy it through another company for 4x less. When I finally got the mask I called to return it and get a …
I must say the folks here are good at what they do. Working thru the Cpap recall, every time I call I get the appropriate help. Most recently I asked someone in the re-supply department a question about my equipment rental bill, and she …
If i could give it zero stars i would! 2 months of waiting for a cpap machine for my s.o. They kept playing we didnt get the information from your dr. 7x over 6 weeks. During that time ive been disrespected, argued with, had employees pick …
HCS is a wonderful company. I am so thankful for all their help over the last few years on getting all the equipment in my home so I could take care of my mother at home. From her wheelchair to a hospital bed and a lift and the supplies we …
HCS has been more than helpful with everything that we have needed since I brought my mother home from Riverside Rest Home. I had both my mom and dad move in with me this past November. Mom is in the final stage of Alzheimer’s Dementia, and …
I had Jimmy A. On June 2 to bring in some equipment he was so polite and set everything up that needed to be done. Than Jimmy A. came back on June 9th to bring oxygen showed what needed to be done he is so caring and helpful. Thank you so much
Brittany helped me with a issue I had today. She went out of her way to help me. She is a new employee. And she did a great job. She made a followup call to me this afternoon. To reassure me my issue is being fixed. I give Brittany 5 stars.
Josh T provided friendly and exceptional service when delivering my uncles equipment today. He was knowledgeable about all of the equipment and exceeded expectations to make sure we were satisfied.
I can’t say enough good things about HCS. From the get go they have gone out of their way to help me. Rick who initially set me up with the unit, stayed extra late to make sure I got the right mask that fit. He made sure I knew how to work …
Called about a billing question, ask about a price of a product, the rep said she would call me back with the price, but I just got the email that she placed the order, little unethical if you ask me, someone should check this out
Our family has worked with Home Care Specialists for several years now. We have been able to keep this important service going while still keeping members in our home safe. We recently worked with Angel who is a long term associate with …
Horrible service! No communication! We had a doctor send A prescription for an alternating pressure mattress. When I called to follow up on it they informed me that because we got a mattress five years ago that we no longer qualified under …
I needed to have my c-pap mask changed to a different one , and knew ahead of time it was to early to order a new type , I Called into HCS and was able to speak with Ashley Bodenrader, and she was so helpful , if I had a question she wasn’t …
Our delivery driver Josh went above and beyond. He was so nice and he made sure everything was absolutely perfect before he left. He really was a life-saver in delivering our equipment.
Angel from Home Care Specialists Inc came and delivered and set up a hospital bed for my dad. He did an awesome job explaining how to use the bed and was very focused on my dad’s safety. He really took the time and speak to directly to my …
Hector Santana gave us great professional service. He installed a hospital bed for my mom by himself. Awesome job give this guy a raise!
We had the best experience today thanks to Hector, the young man that brought a chair and oxygen to our home. He explained and showed us how to work everything. We asked a load of questions and he was so patient and showed and explained …
Definitely not a great place to work for. Please do your research with this company. Mangers aren’t good leaders, very very very unprofessional. Make one mistake and they will terminate you instead of giving a warning. Don’t know who is the …
Customer Service for resupply and billing employees all Top Notch. I have been a Customer for more than 7 years everyone has been great to deal with.
I have been a patient of HCS for over 25 years and and I have to honestly say that they are the one oxygen and medical supply company who really cares about their patients and clients 100%. …
We needed a hospital bed for my mother after breaking her hip, surgery, and rehab. I believe the man who brought it was Jake. I was able to track his progress here as well. He brought it in, set it up, and showed us how it works. Very pleasant and efficient.
Dawn and Julie were so very helpful when my favorite cpap mask was recalled. They both helped me find a new mask comprable to what I was using, and in fact the new mask is better than my old. Which, I didn’t think possible. Their …
Excellent service. Very easy process, with great customer service. Quick response time. I would recommend Home Care Specialists to anyone who needs use of the services they provide. …
Marc came out to my parents home, not only to deliver but to also pick up all the equipment. Marc is a really nice guy and a hard worker. Having hospice within a families home is a very sensitive time. From the short conversations had with …
The delivery man Hector was fantastic. He works hard & is very polite. He dropped off my Mom’s bed and picked it up today. Such a wonderful man you should be proud to have him working for you. We were very pleased to have him.
In my wife’s time of need they were there for us. They delivered a hospital bed and wheelchair in time for her return home.
Sadly she only needed them for less than a week. …
Hector Santana was my delivery person and he was excellent! He was so knowledgeable and friendly and answered all my questions perfectly. It was amazing that one person could do the work he did bringing everything to the second floor of my …