HomeServe of Brooklyn-Queens are your local experts for all your HVAC needs. As fully licensed and insured contractors, we provide complete repair, maintenance, and installation services for furnaces, boilers, air conditioners, and water heaters. Count on HomeServe of Brooklyn-Queens to keep your HVAC system running smoothly.
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
15304 Rockaway Blvd, Jamaica, NY 11434
Timely service. Technician was very knowledgeable and professional.
Very satisfied with the finished job.
Kevin was on time. Performed boiler maintenance flawlessly and professionally. Thanks again.
I recently require the services of HomeServe and the service performed by the technician was excellent.
Great service always .
Great operation from the operator to the tech
The tech was very professional. He arrived on time, was very pleasant. He went right to work, assessed the problem and repaired it.
timeliness
go0od to go
Friendly staff
Good service
Fantastic service
Get the job done
EXCELLENT SERVICE
annoying
great
GOOD
Excellent
Great
Hot Water control
Great service.
They’ are great
It simply the best
Warm and great.
Great service!
install water heater
Excellent professional service,
Prompt excellent service
I already did that.
Buying water tank and install it
good job
HomeServe is quick and responsive.
Professional handle what needs to be done.
Good job
technician knew his job
professional, experienced and timely.
Waste of time & money you’ve been warned
Great!
Great place to work
Great place to work
Workers were professional and friendly.
Great company and great people.
Very good efficient technician
professional knowledgeable and pleasant approachable
Service wasn’t fast as I needed.
Fast , easy and on time.
Completely, satisfied. Thank you HomeServe.
Very satisfied with technician Lenny.
great positive environment
replaced leaking glass tube on boiler
Gas leak repairs
Clogged main sewer main – all taken care of.
Excellent Customer Service; Excellent Technician
Home serve repairman new what to do and got the heat going.
Very pleasant knows his job and prompt
average but prompt service
Excellent.
very convenient and prompt. Excellent technicians.
They were on time & tech was very good.
activated the heating system by replacing the defective parts
Never received a call back for service. After calling several times. Unacceptable!!
I used their service for 23 years because I can count on them
Techs arrived on time and were courteous and quick
HEAT Repair
Best company ever who always willing and ready to help you
They come and they do. Fast and very good job.
Great HVAC Techs that are very knowledgeable and helpful.
Good
The technician Christopher was very knowledgeable and professional.
The technicain was prompt, friendly, and repaired the furnace problem very quickly.
Excellent overall .
The men serviced my item quickly
Professionalism and reliability
Home Serve Technicians were very professional and knowledgeable
Love HOME SERV.
Always have been reliable and professional.
Great work.
When you need them they are there for you. You call and they tell you a time that they will be there at . They will call a half hour before they show up . They all so send you an email to let you no that they will be there.
Repairperson correctly diagnosed and fixed problems with our boiler, and clearly answered all of my questions.
This Work Man Knows All About Fixing Heating Systems.
I watched them as they worked i can see that each man new what they were doing they worked very well together.
Replacement made to needed parts and I did not spend any extra money because insurance plan covered the items.
The customer service is wonderful and the technician was fantastic! I highly recommend HomeServe!
Homeserve has proven reliable, friendly and worry free helpful over all the years that we’ve been a client.
The appointment was made very easily, the service was excellent and completed in the time promised.
they came. They evaluated. they fixed my boiler. no problems no BS.
Had hot water heater replaced
Home serve is very prompt I have service with them for several years
Went through the drive-thru don’t hear your order very good
Unfortunately the faulty part was not available, they had to order it, so I was without heating for almost 3 days.
The technician was on time a big plus and informative when it came to programming my new thermostat
Excellent service they know what they are doing. I have been with them over 5 years. They can fix anything.
Professional, on time and did all the necessary to get the job done! It is what one would expect and wanted. Great job!
Homeserve has saved me tons of money. And they are always able to come out quickly and the techs are knowledgeable and very nice!
Homeserve technician was very concerned to solve my issue. Checked the whole AC system- working great!
The service was scheduled and performed on site in a timely and professional manner. Trouble shooting and related processes were explained in a concise manner.
Great service technicians are always on time and on point.
Having an annual contract with HomeServ is an asset to consumers. Whenever a problem developes call HomeServ. You are covered for parts and labour.
Homeserve is always on time and reliable. They always come through, address the issue then fix it. I would recommend homeserve.
Technician was on Time, professional and right to work. Kept me informed what was going on. Job well done
Needed new water heater. Got new water heater. No fuss. No problems.
Installed a new hot water circulating pump, to my heating system.
HomeServe takes ALL the Worry and Headache out of Home Ownership. Thank You HomeServe. I know you will continue to Do the BEST and BE the BEST.
Home server was very quick to sent a repair person especially during this time, the company itself is very inexpensive and always there to help
Call with a problem,got a call back in minutes that the technician was on his way,really amazing,one less worry for me having home serve managing my heating system
Tech was on time. Took care of problem. Was polite and friendly
Just wish the service plans were not so expensive so I could add other service plans
Repairs on a Navien combine unit . Very hard unit to repair. But Homeserve has the know how.
Very good
Service man very good and professional
The technician was excellent and not only fixed the problem with my boiler but also checked my chimney and hot water system.
The technician (Charles) exceeded my expectation & go above & beyond excellent customer service. He know exactly what he is doing.
excellent service… furnace broke down dec 24th at night and the technician came in the next day in the AM… lifesavers and worth every penny because your appliance will break down at the worst time but they are there to help
Prompt courteous services
Good
Wow! What incredibly bad service . I have insurance with homeserve for my boiler . Why do “I give them so much money”? As my neighbor asked? Because I’m a single mom with young kids and don’t want my house to freeze and can’t spend hours in …
Taking very long few times Cancelled
Very respectful of your property
Mechanic is a genius. Solved the issue in less than 30 minutes. So happy with the service.
Some of the technicians have attitudes james today towards my husband. Not our fault that we had another tech come back after yest tech failed turn on the yellow lever 7 hours no heat.
We were experiencing some issues and upon calling we were taken care of immediately. The issue was handled and my family was pleased and relieved. We thank you for your prompt attention into our problem.
I was able to call and make an appointment without any hassle . The technicians called to notify me when they were on their way. On arrival they were courteous and did a great job.
I had an issue with one of my heaters. I called Homeserve they dispatched some immediately. When the tech arrived he was professional and took care of the issue.
The quality of the service from HomeServe is top notch and very outstanding. The value is tremendous. Their responsiveness is great. They are very punctual. Their technicians are friendly and very knowledgeable.
Very bad service. Technician was very rude. Did not want to cover his dirty shoes. Called me names and left without serviceing. Will not recommend this company to anyone. We even offer covers for his shoes he said he doesn’t wear them
Technician was ontime and did repair efficiently and checked heating system function several times before leaving. He was very pleasant to be around.
HomeServe is great! Scheduling is quick and easy. The technicians are professional and courteous. They troubleshoot and solve problems quickly. Excellent service every time.
Quickly diagnosed and repaired the problem equipment.
2 days coming to my house and leave more problems
Home serve is charging money from my credit card almost every month. I checked my credit card statements and found out that they charged 3 times more than the yearly premiums. It’s under investigation now and I blocked them from using my …
The technic ian was great, but in november 2019 i had problems with my boiler. it took them a few days to come fix it which they did a great job . communication is terrible. the representetive told me they were going to be here the next day. Itook the day off from work they did not show up or call.
Our water heater had a crack. Homeserve came, did an estimate and installed a new water heater the same day. The job was professional and the servicemen answered all our questions.
Able to make 2 appointments in same day when our furnace wouldn’t go on. First repair person fixed problem without replacing a part but we had to call in a second person who ultimately had to upgrade it and luckily had a new one in his vehicle.
I had no AC on the hottest day in the summer. I called for service at 10am & a technician was at my house by 3:30. He was quick & fixed my unit within a 1/2 hour.
One star is being generous. This company has provided us with possibly the most aggravating, frustrating, and exhausting customer service experiences I’ve ever encountered. Issues include but not limited to: not showing up for appointments, …
Have a service contract with this company, they cancelled their bi-yearly checkup of the boiler, which now the pilot light wont light. Called to schedule an appt got a time, which they again cancelled and pushed back another day, so i’ve …
It took 4 months to get an appointment for our annual check up for both of our central air units. Both units were working perfectly when the service person came on Thursday July 2nd. He came around 1:30pm. He said that both units needed …
I was able to call and get a live person to immediately send a person to fix my problem same day. My problem was the thermostat stuck at 83 degrees and the temperature outside was 50 degrees. I have gas heating so my gas bill would be very high but thanks to the speedy response the problem was resolved.
Had the greatest technician from Home Serve fix my major heating problem. He was knowledgeable and very pleasant to work with! Convinced me to stay with Home Serve and even add other services. Very happy with Home Serve!
I bought central air condition with service included, Nick the sales guy assured me within 2 weeks maximum it will be installed,, I found out He was just getting me to sign the contract and lied about everything he promised me,, I called …
Horrible service. Parts dept cancelled the part order after a temporary fix leaving my boiler leaking and no heat. Finally after 3 weeks installed the parts however technician left without fixing the heat. Repair dept was not responsive.
We were very happy with the technician – he took the time to inspect our boiler and fix the problem. He was very capable and knowledgeable and that gives us peace of mind so that we can have a worry free winter with a warm house.
Excellent service and cheap insurance for peace of mind with this heating plan. Techs were professional and on time. Had to replace a part that was not in Homeserve’s stock because my boiler is older but the part came in very fast and I was called when it arrived.
My heat was off , I called, someone was sent the next day. That’s response. The technician had parts with him and was able to correct the boiler defect. I really appreciated getting my heat returned. Good job!
I called them several time this year to help with my heating system. The technicians are always polite and always find solutions. Must have service when you own a home!
Your worker was on time and very professional. He wore a mask and gloves so we would feel more comfortable allowing him in our house during this
pandemic. We also wore gloves to give him the same comfort. He was quick, and …
I received high quality service from the team that showed up. They took time to explain root causes of the issue, my options, costs, and recommendations. I was very pleased with the service and the outcome.
Homeserve showed up on time and worked professionally.
Very professional, courteous and knowledgeable. I didn’t know I had a pressure problem, they discovered it during a free, annual tune-up. In addition to that repair, other components were inspected, cleaned or replaced and right now my boiler is in great shape!
Third time in the past 2 years that I’ve had the same tech service my unit and he has been fantastic. Visits were quick and efficient. He gave me some tips on troubleshooting and servicing my unit on my own to keep it in tip top shape.
Nothing to report since boiler is fairly new, but technician gave some helpful hints regarding receiving the best heat performance. Technicians are great but request for 24 hr service does not exist. I requested New Years day (Friday) .but couldnt get service until Monday or Tuesday
The plumber came and unclogged our toilet in less than 5 minutes. He didn’t even use any tools, he used our plunger. I was expecting him to have at least some high-powered auger or tool but he came in with nothing, plunged 3 or 4 x and it …
Homeserve workers that they call them engineers are very rude, impolite, Michael is very loud, talks down to us as if we work for him and do not know anything. Jamal is the same in addition to he is very sloppy , Horrible experience. …
Called HomeServe because of heating radiator malfunction. They send the same technician twice who will not do his job; His name “Salah” from New York – Queens area; he will only come to the home visit and see, doesn’t like to do anything, …
Tech arrive on time, was professional & friendly. Provided the service that was scheduled and found a part that needed to be repaired that was covered by the service contract.
I woke up in the morning without hot water. I called HomeServe approximately 8:30am and reported my problem to them. The technician arrived at my house around 12 noon on that same day. And just like magic, in a matter of minutes, my hot …
I always learn thru Frederick. Teaches and allows me to understand heating!
Bad service on the phone I was on the phone for two hours. I don’t make no sense please hold weights. My father was on the phone for an hour and a half he’s 80 years old. Oh people don’t want to be on the phone that long post is first that I don’t know sense.
Great service experience. Technician servicing my boiler was knowledgeable.
Good communication, on time, technician was professional, knowledgeable and had great customer service skills.
The technician arrived on time. He was polite and courteous. He listened to my concerns before starting the job. He went to the HomeServe van to retrieve the necessary parts and returned to work on replacing the leaky pipe union previously …
We have contracted with HomeServe to replace our gas water heater and boiler system. The technicians arrived on time and started preparing the areas for the removal of the old water heater and the old boiler. They kept the areas clean at …
He was great. Professional, thorough, relaxed. He addressed the issue, but also checked the rest of the system, cleaned it, and discovered another issue I was unaware of and then fixed that.
Got tune up but tech left off a feed then I needed service as the heat would not go on. The second repairman knew immediately what the problem was and got it going.
Good especially since we have an older heating system. Always come and responsive to heating issues
They came out 2x for the repair. The first technician lied to me. I had to pay a plumber to come look at the heatwr and then home serve sent a second technician to solve the problem.
Appointment time kept and technician called to confirm that they were on their way. Two service calls, one for boiler tune-up and the other for replacing a water heater. Appointments were available for both within a reasonable time, technicians were professional and courteous.
We had a problem with the heating and call this company. The guy came within hour and did a great job. Very professional
Treated me very poorly as a customer came in contact my boiler because it has a small leak underneath when I request this in writing why the boiler was condemned. I got a run around for several days and still as of January 19. Can I get it …
Terrible service don’t keep appointments cancel appointment with no notice keep you on hold for almost an hour have very nasty service reps on the phone and repair persons who don’t know what to do. I can’t stress strongly enough to look …
All of the Home Serve technicians were helpful, knowledgable and pleasant. Any questions I had they gladly answered. The workers cleaned the work area after installation. I was quite satisfied.
My experience has been positive with this service. They are reliable helpful and knowledgeable of my boiler system. I was made aware that I needed a boiler for the last 3 years and to date it is still working with the help of home serve maintenance.
We lost heat and while the first guy was slow to come, he did fix the issue for a bit. Less than 24 hours later we lost heat again and HomeServe sent someone the same day. Second guy was good at his job and replaced some hardware that was completely broken. Heat has been fine ever since.
I called on Friday just before 3PM because the boiler was not working. I received a text confirming that the tech would be at my between 4PM-8:30PM. The tech called to notify that he would be arriving in 15 minutes. Tech arrived and the …
HomeServe responded to my heating system problem in a timely and efficient manner. A professional, skilled, knowledgeable, and customer-oriented technician, named Stephen, was dispatched and he perfectly restored my heat. I will recommend HomeServe to family, friends and associates. Keep up the wonderful work.
Sales person promised installation would be nice and smooth. Installation was done very messy, not as promised. When I called and left messages, they never returned my calls.