HomeTeam Pest Defense is an industry leader in residential pest control, and the #1 pest management company working with home builders. We currently perform more than 2 million services per year, with more than 1,800 employees in over 50 branches nationwide. In North Charleston and its surrounding areas, we specialize in pest control service through our integrated home system, Taexx®, and provide traditional pest, mosquito, and termite control services for homeowners and pre-constructions services for homebuilders.
| Friday | 8AM to 6PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 6PM |
| Tuesday | 8AM to 6PM |
| Wednesday | 8AM to 6PM |
| Thursday | 8AM to 6PM |
3215 Fortune Dr Ste 101, North Charleston, SC 29418
Have always received excellent service.
The guy that comes out is always friendly and courteous.
The technicians are the best, knowledeable, thorough and informative.
Great service excellent customer service.
Russell was very knowledgeable and respectful
Excellent customer service and super convenient product!
Timely and very professional. Highly recommend!
Speedy and Friendly service. Very professional!
Pleasant to work with. Very responsive.
Always on time. Very thorough. Never any problems.
Very friendly and efficient. Thankful
Great service and always on time . Highly recommend.
They were very friendly and informative
Like the results. Love Dexter. Hate that you raise rates with no notification!
Great follow up, very responsive, effective products.
Your service providers are always courteous and helpful.
The technical is very professional and provides quality services.
Very professional, and knowledgeable staff. Efficient and timely.
Prices are great and the service is pretty good as well.
Always professional and considerate. No pest issues in over 15 years.
Very knowledgeable about his profession. I would refer!!
Confusion to start, but finally straightened out and service provided.
The service does what it is supposed to do. The rep will ask if you are having any problems. If you do they address that area.
Tech was very thorough and was courteous.
Been in business locally for about 15 years. Reasonable, very effective.
Great service and people are even better;)
I scheduled a inspection… No one came. No call no show no cancellation.
They are kind, courteous and reliable. Wouldn’t use anyone else!
Great services. Friendly technician and knowledge pest control.
First time visit was very professional, courteous, and thorough!
Very thorough and informative service. Technician polite and informed.
Great work, arrived promptly and was very great to work with.
Arrived on time. Very efficient, professional and knowledgeable!
Gregg thoroughly performed the six step service very satisfactorily
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Very informative and responsive. From the field person to the back office team.
Technician was very informative, courteous, and professional.
Arrived when expected. Tech was knowledgeable, courteous, and professional
Great work, super nice people. New to the area best decision I could have take
I got great service! I recommend for anyone!
Fast, reliable and great customer service!
Dexter and all of the staff at Home Team are always knowledgeable, courteous and responsive!!
Punctual, friendly effective and efficient. Could not have gotten better service.
We had an ant problem. Since HomeTeam came and treated my house I haven’t seen one Ant.
Hometeam is a great company. Always great service.
Brandon was very sweet and knowledgeable. First time customer.
Professional, friendly and on time! Details of process and applications explained thoroughly.
We had a lot of problems with flies , spiders and a few roaches and now they are gone we couldn’t sit outside and entertain company without the flies taking over,now since you guys came out we don’t have that problem anymore.
Great customer service & our home advisor Harry is very knowledgable & helpful!
Timely, polite & efficient service!
Well the service is more than you can ever explain. I would recommend them to everyone.
We have been using this company for a year and we have little to no pest and everyone is a joy to have at my home
Exceptional service. Great company. Professional technician.
They were very helpful and friendly service that I appreciate your help thanks to you all have a great day
Sean does a great job and is always diligent, caring, and ready to be of assistance.
Great place. The people are always so friendly, and helpful.
Devin is always professional and gets the job done. Appreciate Home Team Pest Defense team!
Great service and friendly staff. They always make sure things are taken care of over and beyond
David, our tech, is quick to respond and takes care of the problem. Great company!
Start with the view, one of the best in town. Try the seafood nachos, scrumptious. Everything very good and plenty to eat.
They have excellent customer service and are very pronpt about taking care of things.
Excellent service in all respects. Appreciate the courtesy and professionalism of Home Team technician .
Pleasant to deal with and called after doing first service to discuss, professional 👍 …
I’m always happy with the thoroughness of the work and the reps are great. Would highly recommend.
Very professional, on time, and did a quick good job!
the fella that does my home pest treatment his name is Bill he does a very good job he is very friendly and he must be a great employee
Robbie is awesome! Love him when comes. He always goes above and beyond!
I called with a concern and they were out quick to check our place over! Seems like a fair price for the peace of mind
The man that services are home is great and as long as he is our guy will keep the service.
Great experience! Very professional, timely, knowledgeable, and thorough!!!
Everything is easy! Safer for my pets and odor free!
Very happy with HomeTeam Defense! They are always very thorough. I would highly recommend!
Chuck is friendly and very thorough and knowledgeable. Great company to deal with.
Very effective. Our service rep (Rusty) is always punctual and easy to work with
New service for termite bond. All employees a pleasure to deal with.
Very nice people and highly professional to deal with. They do an excellent job!
We had an initial service as we had just moved in but ended up with an ant problem and they were quick to respond in dealing with the issue!
Jacob is very knowledgeable, very friendly, and gets the job done right the first time. Very much appreciated!
Tech was very professional and passionate about pest control. He did an awesome job.
Great company, with awesome customer service and friendly technicians that work hard.
Brenden is so very polite and kind. Excellent costumer service with him!!
Brandon was on time, explained the services in detail, and took time to answer all our questions. Great job!
Our service representative is always ready to address problems and communicates well. I’m pleased with the company.
They have always been very professional and we haven’t had any problems with their services. No pest issues for several years.
Brandon was extremely knowledgeable. Made me feel like I made the right choice with choosing Home Team for my pest control.
Technician was very thorough, knowledgeable and personable – Answered all my questions.
The technician Deven had a great attitude and completed my job thoroughly and explained everything involved.
The tech was easy to understand and very professional. I would recommend this treatment to anyone
Soliciting in neighborhoods where “No soliciting” is posted. Plus an incredibly arrogant salesman as well named Ken. Rude!
They had a quick response and availability to handle pest control on my house. Employees were very friendly.
Love Home Team! They are always friendly and courteous and they get the job done if there is a problem.
Bobby respondes & answered all my questions. He did a good job as far as I can see. Very professional.
Dexter was very professional, he explained every step and did a very thorough job.
Our technician was on time, professional, thorough, and took time to explain everything and answer all of our questions.
Very professional and made everything easy to understand. Great company and service. Would highly recommend
Michael was timely and professional and patient .He was thorough in explaining products used and how it all works . I would highly recommend Michael .
Michael was so kind and professional. Glad he was here to keep the critters away!
Robbie is always thorough and efficient. He is friendly and polite and does a great job.
Technician arrived on time and was informative and knowledgeable of the product.
Explained pay options and services.
Tech was very professional and was willing to help in any way. Tech did not leave a business card with me.
Great routine pest control.. Friendly and happy to explain their process
The folks at HomeTeam Pest Defense are great to work with, very responsive, and care about me as a customer. I would recommend them to anyone in the market for pest services!
The Serviceman was polite and professional. He clearly explained what he was doing and gave tips on how to reduce the problem.
Home Team came out and explained the situation on a warranty. Unfortunately it wasn’t the answer we wanted but I appreciated the service.
Great crew all around and very responsive. We’re a new customer and have been very pleased with their services.
Home Team Pest Defense is a terrific company. They provide professional and pleasant service. I recommend them highly.
The technician, Brandon, was very informative and polite. I feel comfortable believing he will do a good job for us
They are so quick to respond to our calls. The technician is so polite. We look forward to our quarterly visits.
Awesome service! Customer service is friendly and professional. I’ve received service from the company for the fifth year now. Thank you.
The HomeTeam was excellent at explaining every detail of the service. We were left contact information for any issues that arise.
I was so happy with Brandan’s service from this company. Next day, i found and saw lots of dead insects such as bees and cockroaches. I strongly recommend to use their service.
They were on time, fast, efficient, and showed me everything that was done afterwards. Not many places around that still have quality of service like this. Thank you!
The technician was very professional and friendly, he explained everything in great detail. I am very please with my services I received
I’ve used them for all my pest control and termite prevention needs, never had any issues so far with them. Easy to schedule service, quick to come out when you have a problem.
Mike the tech was professional, friendly & efficient & explained everything ..every step of the way …
Extremely satisfied customer here!
The service technician was extremely polite and explained all the services he was going to provide. In the few days since he treated our home, we have already seen the results.
We have used their service 4 years now, they r always responsive to any issue we may have. We highly recommend Hometeam.
Great working with Home Team Pest. Very professional in the work they do. They are always there if we have a question, or for some reason they need to come back to our house.
They show up when they say they will. Ask if there are any problems if I’m home. Do the application. Knock down spiderwebs while their spraying. Inside of house has been bug free for years. That says it all.
Very efficient.
The beauty of this business is that I don’t even see signs of their presence. I don’t see bugs. They don’t leave any type of mess. I hardly know they are there. I would, however, miss them VERY much if they went away!
The customer service is fantastic. The quarterly treatment works wonderfully and if we ever happen to see an insect in the house we give them a call and they come right out.
What a smooth and easy company to do business. From the sales team to the filed technician….professional, knowledgeable, and friendly….
I have used Home Team Pest Defense for several years and have been very satisfied! I would highly recommend them! They are professional , and they go above and beyond with their services!
Mike was so informative and very pleasant. Would definitely recommend Home Team.
We worked with Troy and had a great experience starting service with HomeTeam Pest Defense in Summerville! So many options out there and glad I found these guys.
WE have used Home Team Pest Defense for a number of years and they have always been helpful and professional. They backed their warranty when we got Formosan Termites . We would highly recommend them.
A very nice business to have for pest control. They are always on time and explain everything so you know what you are getting. The technicians are very polite . Would highly recommend them for anyone needing a pest control company.
Everyone I’ve talk to is so nice! They explained the process and prices up front. The technician was on time and scheduling was easy.
Dexter was very professional, on time and friendly. He explained everything before starting and made sure all questions were answered.
Our technician, Troy, is great! He always calls after treatment to provide a report of what he found. Very professional and knowledgeable.
Our first visit from Home Team pest control was an excellent experience! Brandon did an amazing job taking care of our new home and was extremely professional!
Perfect……This company really gets it! High quality Techs, Awesome Customer Service and a product that really keeps the pest running. Don’t deal with all the other Pest Pest Control Companies. There is only 1 Choice in the Tri-County and this is it.
Very friendly and professional. THANK YOU.
The amount of bugs (spiders mostly) making it into our house has greatly come down. Even around our patio furniture. Hometeam is very quick to respond when we have an issue and definitely worth the money.
We have always received great service from Home Team Pest Defense. They are a friendly and very professional company to work with. Highly recommend!
Devon checked all my termite traps. He explained the process to me. He also treated around the exterior of house, in the garage and patio for pests. He also recommended improving areas that collected rainwater near the house where …
As always, great service! This company, and its’ employees, takes great pride in their product and services. I am a very happy customer and would highly recommend!
Home Team personnel are very professional and courteous from Greg, down yo the gentleman that came out to spray. So glad that they’re a business we can count on.
I love not having to be home for pest control to be carried out. The prices are very fair and the quarterly scheduling is a great option. The technicians and staff are very friendly as well.
Pathetic customer service, don’t show up no proof of service
Great service. Very knowledgeable. Very friendly, answered a lot of questions. Took great care of our home. Makes the HomeTeam experience more valuable for sure.
HomeTeam Post Defense is a terrific company. Then staff members are not only knowledgeable, but they are always polite and very considerate. I highly recommend HomeTeam for your post control.
We are highly pleased with the service offered by Home Team Pest Defense. Notifications of upcoming services are timely and accommodating. Russell is invariably friendly, helpful and efficient. It is a pleasure to deal with him.
Very pleased with the service and the tech.
I would like to give a shoutout to one of your technicians, “Robert/Robbie” that came by this morning to check our bait traps! He was very courteous and super nice! Also very respectful and didn’t knock too loudly on my door due to my …
Technician was very excellent- came early sprayed all areas of concern. Worked efficiently reviewing and treating all areas of concern
Great service. Very professional and considerate of the social distancing suggestions. Brandon was in time and explained what service he was supplying in detail. Extremely satisfied with timing and personnel.
Professional customer service and excellent product …Zach goes beyond the call of duty when servicing our home. I also appreciate the discount when paying annually. Good job !
Worst Customer Experience ever! I would not recommend them to anyone in the Charleston, S.C. area. I had already paid as it was for my annual termite inspection which for three years in a row had never been a problem. Took multiple calls …
Punctual, shows up on time and service seems to take care of most problems. They always offer to come back if you experience any problems. You just have to let them know. Great company to work with.
Devon represented his company in a very professional manner. Very knowledgeable about his work and answered all our questions.
I appreciate how polite and professional all your staff have been. My regular Team member, Adam, explains everything well and answers my questions without issue. While I have used HomeTeam for my termite bond, I only recently added regular …
Our technician Mike was awesome and explained everything about our initial visit and what to expect from your services! I am so glad we chose to go with Home Team Pest Defense.
Your technicians are professional, friendly and very timely. One can say that we don’t need your services because we don’t have any problems with termites or bugs in the house. Another can say that the reason we don’t have problems with …
Hoping to get rid of silverfish. Started with the Taex system, the outdoor around the house treatment, and also in house spray in cracks and crevices in bathrooms to get rid of silverfish. Technician was great! Time will tell if we can get rid of the silverfish. I’m hopeful.
Dexter is a familiar sight in the area. Simply put, he’s like family to our neighborhoods. Great customer service at an affordable price. If it ain’t broke, don’t try to fix it
This is great company. I have been using their service for 15 years and have never been disappointed. Troy is our service tech and really appreciate his professionalism.
He was professional knowledge about what he was doing. He told me I could go cheap but he thinks I would get my money worth with this company. Show me way to keep bugs from around house . Very knowledgeable about things I can do to help.
This was our first service done by Robert Childress . He was very knowledgeable and patient with our questions.
We definitely would like Robert Childress to consistently service our home !!
I enjoy the technician, Bobby, that services our home. He is always kind and courteous. When we have any questions or concerns, HomeTeam is quick to respond and follow up services are free.
We just want to put Michael in the spotlight! We recently moved to Oakfield on John’s Island and were thinking of going with a different company…until we met Micheal. He answered all of our questions and was professional and knowledgable. …
The service tech was right on time. He is friendly, knowledgeable, respectful and courteous. I trust him and HomeTeam Pest Defense products. I would highly recommend them!
They came and wrongfully pulled up the termite traps around my house. My dog stepped in one of these holes and almost snapped her leg. When I called them to see what was going on I got put on hold for like 10 minutes. When she finally came …
The team is very quick to respond to requests and I appreciate the follow-up calls to ensure the work has been completed as expected. My experience with them has been outstanding.
Home Team Pest Defense has a professional staff, who are caring and diligent. Russell always goes above and beyond. Phone contact is always a pleasure as well. Kudos to you for successfully managing your operations so they are both efficient and effective. I wish some other companies would come up to your level of performance.
The service works great. I have never had pests in my home in 6 years. The servicemen are very polite and always answer any questions I have. I appreciate the ability to get a discount for paying annually.
Update: they have made their service more and more expensive. They also show up when they want. I had to fire them. They took all the bait holders out of my yard when I did. I had used them for years.
Home team Pest Defense calls to set up appointments. The technician, Troy, is always punctual and professional. He takes care of any issues I might have in a very friendly and positive manner. …
Home Team Pest Defense has always been very prompt and thorough in their work. They provide ample notification of their visits and come quickly if there is any unusual pest activity. I highly recommend this company.
Customer satisfaction is a top priority and it shows! Everyone is always very friendly and eager to help. If it wasn’t for having a fence, I wouldn’t even know you had been there. Totally convenient! And the best part…it works. Not even a palmetto bug to be seen anywhere! No fleas, no ticks, no ants, no spiders, nothing!
I have used Home Team for over 11 years and I have always had excellent service. I really appreciate that in an organization I do business with. Your techs are also very courteous and always right on time!
Brandon did an awesome job! He is very professional and did an excellent job spraying and inspecting my house!! Very pleased!
They are always fast and friendly! Very helpful and understanding. Had a bug problem the day before a hurricane and they squeezed us in “to make sure we stayed as comfortable as possible”! Will use again and again!
Been a customer of Home Team Pest Defense for over 5 years. No pest service is 100% bug-free, but they are very close. Very happy with the service and our technician Michale is one of the most friendly people you’d ever meet.
Bobby, our tech, is phenomenal! We have the quarterly pest control, summer flea/tick spray, and termite bait traps and everything is always done when scheduled. Bobby is extremely thorough, professional, and just so nice! We have also …
I feel more passionate about the incredible service I receive from our pest control company than I do with almost any other local business I deal with! I don’t know if that says more about HomeTeam or about the businesses in Charleston, …
They have delivered exceptional service with our custom built we have successfully eliminated pests. They have compassion integrity and honesty which is rare these days. Our technician goes way above and beyond. Having been in a hotel business over years I understand Pest Control hometeam is my preferred provider now.
Very happy with the pest control service. I would recommend them to anyone. However, your website needs SERIOUS help. I should be able to bundle my two services to be on a yearly basis (altho being able to pay it monthly would be nice …
I asked for an appointment to charge the taexx control system and to lay down insecticide around the house. The technician treated inside the home as well. Since we use bait stations, we also discussed shifting them if I install a fence or do other work around the yard. On time, informative and looking forward to a pest free home.
Update: hometeam has corrected the issue below and I have been very happy with my services since. …
I was told conflicting information from different people leaving me uneasy about my experience with HomeTeam. I was told that because my bushes were too large, treatment could not be installed. The bushes were thin and could be seen …
Home Team is awesome. They monitor for termites and provide prophylactic bug/insect spraying seamlessly. I never need to call them. They notify me they are coming and then they dependably show up. It is comforting to know that we are protected. Thank you Home Team Pest Defense.
Called in the morning and problem solved by afternoon! From my first and only phone call, I was happy with the professionalism, kindness, friendly people and FAST service. I highly recommend this company to anyone that needs pest control.
Exceptional customer service from employee Mike; friendly and respectful family man. Treatment didnt work as well as expected for our home, though they (3+ employees) covered our place in varying types of pest control. Have to be …
I know I never have to worry about a pest problem because HomeTeam Pest Defense automatically treat my home on a regular schedule. If I do see ANY increase in activity all I have to do is let them know and they will come out and do an …
I have a new home and am using the system that has the compressed pipes in the walls. We have been paying for the service over a year. $99. per Quarter. Recently we had to remove some sheet rock in an interior wall only to discover we …
Brandon is our service tech and does a great job of giving us a in briefing of what he is doing once he arrives, notifying us of any concerns and how he plans to deal with them, taking care of problems, and briefing us on the day’s work prior to leaving. Brandon is truly outstanding in the service he provides for us.
I’ve been with This company for about 1 years. Have not problem with service. Until I Was unable to meet with them due to work schedule. I rescheduled 3timeswith payment already make. No one reach out to me after the third reschedule. The …
Daniel is our technician and he is always so professional and friendly.We had the tubes in the wall in our last house so naturally we used home team. We had a different technician then and he was always super pleasant and thorough.We don’t …
Robert is a great Technician. He is always very friendly and always does a great job of explaining the work he will be doing. He is very knowledgeable and always takes time to answer any questions and always makes sure that I am happy with the services he provides.
I’d been a customer w/ Hometeam for years and thought I no longer needed pest services. I was completely wrong! 🙂 I called the Charleston office, got set back up and Dexter was treating my home the next day. The customer service, sales …
It was time for my Spring insect treatment and Harry was the tech that came to the house. He is polite, friendly and knowledgeable and does a thorough check of the house even getting into the more difficult crevices and curves around the …
Home Team Defense simply live up to the premises of their service contacts with a smile and friendliness of our technician Brandon who we regularly see not only at our home but in the neighborhood regularly, to the office folks who take our …
Just had my quarterly pest inspection and treatment. The technician was prompt in arrival, as well as courteous and professional in performing his work. I am always confident that Home Team Pest Defense is looking out for my best interest. …
Excellent job. Home team pest defense was the one used for our landlord, and for two years we never saw a single bug indoors or outdoors. For that reason, they are the ones we decided to hire now that we purchased a home. …
We have had a contract with Home Team Pest Defense for several years now and they have always been prompt and thorough when servicing our home. We recently had moisture damage and it was our tech that went under the house and brought the …
The technician Brandon was a pleasure. This was my first application. Brandon called to ask if he could get started on the exterior of the house. When I made it outside to meet with him he explained everything he was doing and gave me helpful tips. They had easy options for payment and everyone was courteous and professional.
Great service. I have had them for over ten years. Also, they are very polite, courteous, and professional.
They explain (in detail) what they have done, answer any questions …
About a year and a half ago, we had active termites. When we called for immediate service, we were told our termite contract had expired— the odd thing is, the price we had been paying for 𝘺𝘦𝘢𝘳𝘴 had never changed. So we were paying the same …
Excellent service! Very informative, friendly and professional (both the office personnel and the tech that performed the services onsite).
Home team pest defense has some of the most thoughtful people I have done business with. I have been a customer for almost three years and have never had a problem. Deven is my regular pest control specialist. He is prompt and has …
Robby was great! Very down to earth and explained everything he was doing.
The service was awesome. The technician was very informative of the service that he was going to perform. He got right to work and did a good job. I would highly recommend this company.
Hometeam pest control came and sprayed my yard, a service I did not request they are now billing me for $175 twice I’ve talked to them about this problem before and now they are billing me again
Very professional, courteous, and on time. Called me after to give added instructions since we have dogs. Highly recommend!
Had these guys come out to continue the previously contracted protection on our new home. They were on-time, friendly, respectful of our property and mindful of our dogs! Couldn’t ask for more!!!
We have quick communication and professionalism from everyone at Home Team. Brandon our service tech was so polite and professional. He answered all of my questions thoroughly and made sure we were good to go before he left.
We just purchased a newly constructed home with the initial termite inspection and pest system installation performed by HomeTeam. I contacted them to initiate the service and was pleased with the courtesy, professionalism and timeliness of the individuals I dealt with.
My technician was Brandon. I dont know his last name, but he provided excellent, professional and on time service. I am so glad I got the chance to meet him. He is knowledgeable and EXTREMELY polite! Keep up the great work Brandon. You are an awesome human being!
Our technician Robbie is great and we have always received excellent service. Shantenay in the office is always helpful also. Most important though is how well their applications work – we are very satisfied with the pest control. Overall – we highly recommend this company.
New to the area so we thought we would try HomeTeam. Placed a call and they explained all services I requested. All involved from sales to the tech were professional. The tech when he arrived explained everything to me as we walked around the house. See them again the next quarter.
The guys at HomeTeam Pest Defense we’re very professional and quick to respond to me! They were able to come out next day and get my home treated. Prices were what I expected
We set up a maintenance plan for year round pest control. They were professional, genuinely friendly, on time (even early!), and made the process super easy!
The same technician has serviced our home since 2011. To me, this shows that the company is a great one to work for. He is always honest and direct. He arrives when he’s slated to, and the people who you speak with on the phone are extremely helpful.
We just had our first service from HomeTeam Pest Defense and we’re very pleased with the whole experience. The service person, Robbie, was professional, informative and a pleasure to work with. He brought our home’s Taexx tubes-in-the-wall …
HomeTeam has been awesome!! Their customer service is wonderful! Robbie comes out quarterly to spray, check traps and even cleans all the bug “build-up” from the outside corners of our house! If we start seeing excess bugs in-between …
Technician was was very pleasant and knowledgeable. Gave advice on minimizing insect infestation.
HomeTeam Pest Defence is a great company to deal with. Everyone is so pleasant and helpful. They have great pricing and came out quickly to take care of those pesky ants once and for all. …
Honestly the best pest control service. Very thorough and the best customer service. The technicians are very professional, courteous and ensure any concerns I may have about pests or preventive services are addressed and answered. …
Chris was
Outstanding
A pleasure to work with …
Very very thorough with a very well done job !! Extremely happy!!
Highly recommend Home Team Pest Defense. Their technicians are always kind and courteous! After 3 months my technician remembered a current issue and was kind enough to inquire about that and if we were experiencing any additional issues. I appreciate professionalism and this company certainly has it! Thanks Home Team!
They have done a decent job keeping the bugs away but always wish there were better solutions for keeping out the Bo se’ems. Very friendly staff and always helpful and accommodating.
These people come out to your home and sit I have video proof. They don’t provide the service that you are paying for. I have monitored them on 3 separate occasions. When I call the office today to notify them of this I was given a vague …
Mike is very thorough. He is polite and friendly.
Marcus was so courteous and professional – HomeTeam had excellent personnel in our previous experience and again now in our new service with them. We highly recommend HomeTeam and find it a pleasure to work with their experienced, professional staff!
Every staff encounter has been extremely professional. They were prompt, helpful, and well-coordinated. We especially had a good experience with Michael who really got the ball rolling!
Have been using this company for years since my dad joined them .the associates are very friendly and Troy is very helpful and hard worker .we are very happy he is our associate. we have had alot of great associates over the years But we are very grateful for the work Troy does for us and the company .
Thank you very much!!! Setting up account was very easy. Customer service was grade A from start to finish. Technician came out and also provided a courtesy call before coming. I’m very please with my service provider.
I just contracted with Home Team to maintain my new home to keep it free of bugs, insects etc. My first appointment went very well, Michael was prompt, explained the quarterly maintenance fully and made me feel confident that he & the Home Team will take care of everything.
Everyone on the team I’ve met—from Jennifer to Michael to Deven–has been personable, hardworking, and professional. And each has gone out of their way to share extra tips and advice to keep our home pest-free. They do it at a fair price.
Home Team was so accommodating as I set up an account, for our new house. The technician, Chuck, was polite and professional on the first visit and did a thorough inspection. I have had Home Team at another house and had a great experience there too ! They were always available when I needed service and dependable.
Five star service from Russell. Professional, meticulous, expert . . . The best.
Technician was extremely nice and professional. Explained what he was doing.
Our technician was so knowledgeable and friendly. He did a very thorough job and the administration staff has been so responsive. Great company and glad I was able to schedule on a suggestion of several neighbors.
I’ve used HomeTeam for 3.5 years now. For most of that, the service was great. I dealt with the same service technician each time, David, and he was friendly, hard working, and thorough. Since he left, the service has gone downhill. …
Mike was our tech along with training another young man. Both were very professional and courteous! They explained the services and assured us if we had any issues to not to hesitate to call. Thank you for your kindness and understanding!
I have been a customer at HomeTeam since 2020 and currently have 3 homes under contract with them. Dexter is my service tech and has been servicing all of my homes to date. I trust his knowledge, his honesty and recommendations from his …
We’ve been customers of HomeTeam Pest Defense since 2018. The technicians are extremely thorough in servicing our account, and are always professional and courteous. They arrive on-time for appointments and will contact us if there are any …
Our rep was friendly, thorough and terrific! We have seen results already and I am relieved that we are protected!
We just moved to South Carolina and the hands on service we received was excellent!! Very personable and knowledgeable team at a great price!!
They didn’t spray our backyard the last visit, which is loaded with mosquitos. I called in two times and in regards to them coming back and they stated, “we will look into it and reach back out.” No response. Two more polite/reasonable …
Marcus Williams did an outstanding job. He asked if we were experiencing any problems and explained what he did. He was very professional and adhered to the COVID prevention guidelines. He was very thorough. I really want him to be our …
1st time dealing with this company (which our new home builder uses for terrmite control). Friendly, responsive, caring, affordable, professional 😀! …
Was supposed to arrive between 8-9am. Never showed up. Sent a message thru their app. No response. He finally showed up around 4:30 pm. Not a good first impression. Yes I’m a new customer.
Very professional service. Marcus the technician arrived promptly and explained everything in detail. The service was as expected and we even found a dead black widow spider in the garage after the treatment!
For each service visit they are supposed to call me to let me know they are coming. This does not happen although they continually assure me it should. They never leave any paper work as everything is now digital so if I don’t happen to be home, I don’t even know they have been here. NOT A HAPPY CUSTOMER!!
Mr. Marcus Williams is a very polite, knowledgeable, professional and considerate individual. He treated us and our home with the utmost respect. We have had HomeTeam Pest Defense for 16 1/2 years in Florida and was very pleased to see that …
Experience from the very first call in up till tech completed first visit has been great! Everyone was so helpful in identifying my needs and making sure they were taken care of! Thanks Home Team!! They really care and know how to treat their customers!!
i have used Home Team Pest Defense since 2005. the entire operation is extremely customer service oriented. Their field service technicians are very knowledgeable and polite. Dennis is a great communicator, showed up on time and got the job down. Thanks guys, keep it up
Great customer service! The service guy that came out was very nice and pleasant. Did a great job taking care of everything and answered all my questions. Will definitely be using them again. Reasonable prices and a great company to work with.