Please have some people to answer the calls…..very disappointing, when you end the call without answering them !!!!!! you get no star with this kind of attitude ……..
They have a poor view then market development… customer care was weak… they don’t trust to consumer… Do not pay attention to customer records and documents… They do not have the power to detect specific cases and documents so these are not good things for a massive company
I wish I give to Honda employee zero star or under zero they are so rude and impolite. I ask talk to manager, she said my manager is not available and hang out the phone.
They are very unprofessional went m talk ti manager about a payment missing he said he is niot the bank and that bank is closedtt oday Saturday n on top of that he doesnt have the office fax nmber to fax my money order payment copy to …
I read all the reviews and was upset that I might have a problem. I called was placed on hold for less than one minute and my issue was resolved instantly. Maybe they read the poor reviews and improved?
in my opinion it would be good to protest in front of the dealers so that other people think or inform themselves what could happen to them if they buy a sling or rent a honda car since honda does not pay attention to its consumers for a …
Can anyone explain to me why I can’t cancel a payment after 2pm? I made a payment on the website but it glitched and took me back to the payment page. I thought all the info was the same but then it scheduled on a different date. But why …
Honda Financial services let white collar criminals to get away with their crimes. These people has no shame on helping criminals to do “Illegal transfer of ownership”, as long as they get their money they don’t care. Institutions like …
Worthless. If anyone can call back-to-back times and get the same answers to the same questions I would love to hear about that experienced. Everything they say is contradictory. it’s always that wasn’t me that was the other Honda . . . wer are Honda Financial Services must have been some other Honda entity. It’s just a game
After waiting over 17 minutes, to the worse music & continual repetition that my call would be answered as soon as possible, I finally was connected to “Jessica” in customer service. I was told that I needed my husband to verify that I was …
Honda makes it hard to reach them! So if all is good they are great. Otherwise they are very very bad. I just want to move a leased car to a new state and i need a form to do so. How to get the form is a secret!
Like terrible customer service? Now serving customers with 1 hour wait time on the phone. We’ll make you jump through hoops to get title to your paid off vehicle. We do the most to help you the least. Honda Financial Services is the last place i’ll ever finance a vehicle.
This company’s customer service is horrendous. I called to notify of my husband’s death and forwarded the death certificate back in March three times was told it would take 48 hours to review the documents. I was never called. Then I sent …
After improving my credit and searching for the best deal, I decided to buy a brand new Honda Accord back in 2014. I was pre-approved walking in the door but, the dealer was able to get me a better interest rate with AHFC, aka Honda …
Honda Financial are Crooked and they lie to people. The Representatives are rude, unprofessional & Sarcastic. My mom was late two months she paid the two months that she was behind on and they still Re-Poed her car. They claim that they …
So much for taunting themselves as “Helpful Honda” when they can not even help out with their present customers’ request for paperwork about transactions done with this automobile company. Last time I checked the word helpful does involve …
While they are out there being helpful to random people I am here as a customer with no help at all. I tried moving a payment to the end of my contract and they said they couldn’t due to the reason I gave. Does the reason matter that much, …
Zero satisfaction on the DMV requesting a clean title in order to sell. I went through every protocol Honda told me to, have called, and been to the DMV and paid ahead of time, to no avail or follow through or answer from Honda. They …
I paid off my Honda Odyssey in full yet Honda Financial refuses to release the title for 15 business days to ensure payment clears. 15 days is totally unreasonable. Cleared payment should be no more than 2-3 business days for ACH clearance. …
Honda did not release the title within 30 days, which meant the DMV charged me a penalty fee for transferring the title late. I tried calling, but they kept me on hold for over an hour while “checking” and said it was my fault and they do not reimburse anyone. They refused to give me a name and address to serve a small claims suit.
It’s quite difficult get through customer service. I had to refinance my car through a local credit union because Honda likes to sneak money onto your payoff amount (I’ve just noticed this, took a screenshot of my payments and it’s back …
This company does not know what customer service is at all. From the managers at the dealerships to the customer service reps on the phone. Absolutely terrible. My husband deployed over a month ago and sent Honda his orders so the car could …
Had the same conversation with them at least 12 times about returning my 2014 Accord lease at the end of three years and no matter how many times I would ask them to put the info in the system and make sure no one calls me again, they would …
Worst customer service you can find over all United States. Representatives aggressive scam not answer simple questions, supervisors are not available, no grievance or complaints procedures that they aware of – literally from …
Poor customer service over the phone. I NEEDED help with an issue concerning my payments. I was not allowed to speak to a supervisor or a representative in charge regarding my issue. I got the run around and was told I would not be granted …
Made all payments ahead of time. Paid vehicle off early. Didn’t receive title in mail. Received a registration card with some unknown new lender as lien holder. Only able to contact Honda via long wait phone calls. NO EMAIL CONTACT …
Bad service
You are
Very happy good service
Worst finance company out there!!
Wonderful customer service and advice
Easy automatic system, to use, who needs a live person ??
Please have some people to answer the calls…..very disappointing, when you end the call without answering them !!!!!! you get no star with this kind of attitude ……..
Worst experience ever.
I’ll never ever invest in Honda as long as I live. I hope I never ride in one.
customer service was excelent 5star!! called for a deferment problem solved right away👍👍.. …
Honda is closed all weekend anybody know what Towing company they use for repos?
Trash. Nothing but problems with Honda Financial. Be prepared for painful horrendous service
Since their troubles during the early phase of the covid.19 pandemic. They have recovered. And everything is great.
They have a poor view then market development… customer care was weak… they don’t trust to consumer… Do not pay attention to customer records and documents… They do not have the power to detect specific cases and documents so these are not good things for a massive company
I wish I give to Honda employee zero star or under zero they are so rude and impolite. I ask talk to manager, she said my manager is not available and hang out the phone.
Customer service was great but had to wait a really long time to get someone to talk to
They are very unprofessional went m talk ti manager about a payment missing he said he is niot the bank and that bank is closedtt oday Saturday n on top of that he doesnt have the office fax nmber to fax my money order payment copy to …
I read all the reviews and was upset that I might have a problem. I called was placed on hold for less than one minute and my issue was resolved instantly. Maybe they read the poor reviews and improved?
in my opinion it would be good to protest in front of the dealers so that other people think or inform themselves what could happen to them if they buy a sling or rent a honda car since honda does not pay attention to its consumers for a …
Can anyone explain to me why I can’t cancel a payment after 2pm? I made a payment on the website but it glitched and took me back to the payment page. I thought all the info was the same but then it scheduled on a different date. But why …
Honda Financial services let white collar criminals to get away with their crimes. These people has no shame on helping criminals to do “Illegal transfer of ownership”, as long as they get their money they don’t care. Institutions like …
Worthless. If anyone can call back-to-back times and get the same answers to the same questions I would love to hear about that experienced. Everything they say is contradictory. it’s always that wasn’t me that was the other Honda . . . wer are Honda Financial Services must have been some other Honda entity. It’s just a game
After waiting over 17 minutes, to the worse music & continual repetition that my call would be answered as soon as possible, I finally was connected to “Jessica” in customer service. I was told that I needed my husband to verify that I was …
Honda makes it hard to reach them! So if all is good they are great. Otherwise they are very very bad. I just want to move a leased car to a new state and i need a form to do so. How to get the form is a secret!
Like terrible customer service? Now serving customers with 1 hour wait time on the phone. We’ll make you jump through hoops to get title to your paid off vehicle. We do the most to help you the least. Honda Financial Services is the last place i’ll ever finance a vehicle.
This company’s customer service is horrendous. I called to notify of my husband’s death and forwarded the death certificate back in March three times was told it would take 48 hours to review the documents. I was never called. Then I sent …
After improving my credit and searching for the best deal, I decided to buy a brand new Honda Accord back in 2014. I was pre-approved walking in the door but, the dealer was able to get me a better interest rate with AHFC, aka Honda …
Honda Financial are Crooked and they lie to people. The Representatives are rude, unprofessional & Sarcastic. My mom was late two months she paid the two months that she was behind on and they still Re-Poed her car. They claim that they …
So much for taunting themselves as “Helpful Honda” when they can not even help out with their present customers’ request for paperwork about transactions done with this automobile company. Last time I checked the word helpful does involve …
While they are out there being helpful to random people I am here as a customer with no help at all. I tried moving a payment to the end of my contract and they said they couldn’t due to the reason I gave. Does the reason matter that much, …
Zero satisfaction on the DMV requesting a clean title in order to sell. I went through every protocol Honda told me to, have called, and been to the DMV and paid ahead of time, to no avail or follow through or answer from Honda. They …
I paid off my Honda Odyssey in full yet Honda Financial refuses to release the title for 15 business days to ensure payment clears. 15 days is totally unreasonable. Cleared payment should be no more than 2-3 business days for ACH clearance. …
Honda did not release the title within 30 days, which meant the DMV charged me a penalty fee for transferring the title late. I tried calling, but they kept me on hold for over an hour while “checking” and said it was my fault and they do not reimburse anyone. They refused to give me a name and address to serve a small claims suit.
Same bad experience as reported by customers 6 years back. They’ve not learned a thing.
It’s quite difficult get through customer service. I had to refinance my car through a local credit union because Honda likes to sneak money onto your payoff amount (I’ve just noticed this, took a screenshot of my payments and it’s back …
This company does not know what customer service is at all. From the managers at the dealerships to the customer service reps on the phone. Absolutely terrible. My husband deployed over a month ago and sent Honda his orders so the car could …
Had the same conversation with them at least 12 times about returning my 2014 Accord lease at the end of three years and no matter how many times I would ask them to put the info in the system and make sure no one calls me again, they would …
Worst customer service you can find over all United States. Representatives aggressive scam not answer simple questions, supervisors are not available, no grievance or complaints procedures that they aware of – literally from …
Poor customer service over the phone. I NEEDED help with an issue concerning my payments. I was not allowed to speak to a supervisor or a representative in charge regarding my issue. I got the run around and was told I would not be granted …
Made all payments ahead of time. Paid vehicle off early. Didn’t receive title in mail. Received a registration card with some unknown new lender as lien holder. Only able to contact Honda via long wait phone calls. NO EMAIL CONTACT …