As the Director of AseraCare Hospice, I work with many vendors in Lancaster County. However, Horizon Healthcare and their staff (from intake, pharmacist, nurse, to triage) were wonderful. …
I worked with these folks for almost 2 months for my home IV Medication. They were nothing but cordial, both for customer service and the folks who made the deliveries to my home. The weekly follow-up questions were pleasantly asked and thorough.
I would advice those receiving delivery of prescription medicines from Horizon to check the items delivered carefully versus the delivery slip/invoice. They did not deliver 10 pieces of an item to me that was listed on the delivery slip. It …
Poor customer service. Sent more product than needed. I have 6 months supply of Heparin and 3 months supply of Saline syringes that I am stuck paying for because of their delinquency. …
After four days in the hospital I came from the hospital disgusted with the abilities of the Physicians involved in my surgery and care. One good thing they did was refer me to Horizon Healthcare Services. I was originally supposed to be …
Horrendous customer service. They’re computer system apparently has item volumes listed incorrectly. When I tried to correct them, they condescendingly told me I was wrong. When I called back because the incorrect volume was, in fact, …
Received nurse service at home thru this agency. The nurses were very professional and proficient in their duty, kind gentle and efficient. Would strongly recommend and would use this agency again. Thank you
Horrible customer service
Horrible billing service
Horrible customer service. Snappy attitudes from incompetent staff. A nightmare.
Terrible billing frequency takes months to get a bill. Shopping around can save you a lot.
As the Director of AseraCare Hospice, I work with many vendors in Lancaster County. However, Horizon Healthcare and their staff (from intake, pharmacist, nurse, to triage) were wonderful. …
I worked with these folks for almost 2 months for my home IV Medication. They were nothing but cordial, both for customer service and the folks who made the deliveries to my home. The weekly follow-up questions were pleasantly asked and thorough.
I would advice those receiving delivery of prescription medicines from Horizon to check the items delivered carefully versus the delivery slip/invoice. They did not deliver 10 pieces of an item to me that was listed on the delivery slip. It …
Poor customer service. Sent more product than needed. I have 6 months supply of Heparin and 3 months supply of Saline syringes that I am stuck paying for because of their delinquency. …
Very kind and professional nurses. Punctual or they call they made having a PICC easy. Always friendly at nursing visits
After four days in the hospital I came from the hospital disgusted with the abilities of the Physicians involved in my surgery and care. One good thing they did was refer me to Horizon Healthcare Services. I was originally supposed to be …
If I could give zero stars I would but this firm won’t let me.
This company is horrible. We were “trained” at the NICU to use a machine by 2 …
Horrendous customer service. They’re computer system apparently has item volumes listed incorrectly. When I tried to correct them, they condescendingly told me I was wrong. When I called back because the incorrect volume was, in fact, …
Received nurse service at home thru this agency. The nurses were very professional and proficient in their duty, kind gentle and efficient. Would strongly recommend and would use this agency again. Thank you