Recently bought a home, set up for services was super quick and painless. Noticed my cover for the water meter was all busted up. Called them they came out and had it replaced before I got home from work. So far so fabulous.
So my bill was paid in full the day it was due and too come home to my water off and then when I call the number to get told I’m sorry I can’t do anything until tomorrow is a shame and sad. Customer service is pitiful and I mean they really need to get a new staff immediately.
There is a reason they only have 3 stars.
If I could put 0 stars I would. Their website never works. Their phone number is always “busy with long wait times” horrible business.
Recently bought a home, set up for services was super quick and painless. Noticed my cover for the water meter was all busted up. Called them they came out and had it replaced before I got home from work. So far so fabulous.
So my bill was paid in full the day it was due and too come home to my water off and then when I call the number to get told I’m sorry I can’t do anything until tomorrow is a shame and sad. Customer service is pitiful and I mean they really need to get a new staff immediately.