Lady very rude. Says There was only $20 in the envelope I put into the night drop. There was $75 in there. Said very loudly on the phone when she called me at 7:30 in the morning when I said then someone must have taken it, “Don”t ever …
I see that this is getting pretty bad reviews… You literally walk in, hand this kind elder lady your money and your bill, she takes it, types and hands you your receipt. NOW. if you don’t have your bill, a large dollar bill ($100.) or …
They are nice people and they do have good customer service, however I have to agree with everyone else. I asked yesterday if there was a website and I was told no. It’s 2018. I have to take time out of my day to go up there and give them a …
I was over charged , also they closed down the building because of covid. They do not have a website and with my payment .. I dont even have something showing that I paid the water bill, the bill in the mail said one thing but over the …
I pay at least $80 a month. I sure don’t know why it’s so high. I can’t drink it it smells like chlorine. I buy bottled water because I’m very allergic to bleach. I put a small amount in the bathtub for my reptiles and it smelled like a …
Customer service is a joke
Just wish I can pay online.
Nancy is awesome. Great service with smile.
It would be helpful for your customers if you offered online payment. It’s 2016.
Checks money orders or cash not to mention driving there so outdated its not the 90s.
Antiquated company not updating the way they operate. Would love to see a website where I can pay my bills
Its 2021 just saying, we have computers now that allow us to make payments online😱. …
They have a website but they charge you a fee to pay your bill. I don’t agree with them creating another revenue stream for convenience.
My wife paid our water bill this morning and they said 30-45 minutes the water will be one and now I don’t have any water terrible customer service
I have never had a problem! Ladies inside at the desk are nice and super helpful! AND they do have a website to pay online! I’ve used it many times!
THIS IS NOT THE SAME COMPANY THAT IS HOUSED IN HORN LAKE CITY HALL!
Lady very rude. Says There was only $20 in the envelope I put into the night drop. There was $75 in there. Said very loudly on the phone when she called me at 7:30 in the morning when I said then someone must have taken it, “Don”t ever …
I see that this is getting pretty bad reviews… You literally walk in, hand this kind elder lady your money and your bill, she takes it, types and hands you your receipt. NOW. if you don’t have your bill, a large dollar bill ($100.) or …
They are nice people and they do have good customer service, however I have to agree with everyone else. I asked yesterday if there was a website and I was told no. It’s 2018. I have to take time out of my day to go up there and give them a …
I was over charged , also they closed down the building because of covid. They do not have a website and with my payment .. I dont even have something showing that I paid the water bill, the bill in the mail said one thing but over the …
Never had an issue.
The lady is very friendly and will answer your questions. Shes working hard with what she has been provided. …
I pay at least $80 a month. I sure don’t know why it’s so high. I can’t drink it it smells like chlorine. I buy bottled water because I’m very allergic to bleach. I put a small amount in the bathtub for my reptiles and it smelled like a …