This is the worst company ever. The owner is very disrespectful and inconsiderate of his customers. The business is only open because he picks up in areas where there is no other other option. If all possible do not do business with this company. Really wish I could give no stars;(
Horrible service!
Had our trash out by 7 and they didn’t pick it up I called and a rude employee said they can’t come back they will just write a note for the next time .
Normal household rubbish’s. So far they have been on-time by or before 7:00AM on Mondays and Thursdays. They keeps this up and I just might keep them around for a while.
They don’t pick up any trash they drop i have also seen one throw trash and miss the truck and just leave it on the ground. They also never let you around them i was stuck behind them on 2 lane road for 10 mins and never moved over to let us around them. Very rude custamer service. I suggest you ise any one but them
Been using for over 20 years with great.service Now this has changed. Not picking up on some days. Destroying property and roadways. Only show in town for rural pickup. They need some competition.
This place is very RUDE and disrespectful. My 9 year old son has his scooter crushed inside one of there trucks while he watched!!!! They would not stop, told him, “oh well, it should not of been by the road.” To explain further, he was …
This is absolutely the worst company I’ve ever dealt with. We’ve paid for trash service and some days they pass up our house and when I call the witch on the phone says it’s too late we’ll have to wait until next trash day 😡 …
Rude customer service, really how hard is it so answer a phone and help customers, it is what your getting paid to do. They write down your credit or debit card information if you pay by phone they don’t bother to let you know that though. …
Worst trash service in Baytown. We don’t have an option because no one else picks up at our house. At least once a month they drive right by without picking up our trash. Then you call the office and the driver lies and says it wasn’t out …
TRULY a very bad company to do business with, information fabrication so they don’t pick up trash.
really sad to have done business with this company for so long.
This company has never failed to exceed my expectations! I live in the northern part of Dayton switched from the other local disposal service to Hotchkiss and could not be happier. The guys always do a fantastic job and pick up everything. Very happy with this service!
Great place to work! The management and staff go above and beyond for their employees and customers. This truly is a place where customer satisfaction, service and safety are all #1. …
Leave the streets cluttered with trash. They decide what they want to pick up. Not what you pay them to pick up. I set trash out once a week , yet pay for two days and they are too lazy to empty two cans.
Just called and talked to rude employee Barbra about my trash service. I pay 300 a year for trash pick up and they are trying to tell me what I can throw away on what day so they leave trash sitting by my driveway . Instead of taking it. Worthless service
Been with Hotchkiss for many years. Overall great service as long as rules are followed. They don’t leave my cans in the ditch, but I keep trash bagged and easy to pick up. Don’t leave them a mess, you won’t come home to a mess! I have …
Extremely rude when trying to ask a question in regards to why my cardboard wasn’t picked up next to my trash can. If you’re having a bad day don’t allow it to be a reflection of the company.
Called to let them know I had an extra can to set out on Monday since we had a birthday party over the weekend. The lady was rude and said it’s their policy they need a 40 hour notice. They’ve picked up an extra can before when I called on …
The company is terrible at informing you of the times and days of service. We have requested e-mails on the terms and have yet to receive anything. Everytime I call about pickup times or days I get something different. And they say every …
I agree with the other reviews pertaining to having to call their office with questions. She is rude and short. She must be a family member, why else would you have an employee like that. They have raised the rates and simultaneously …
Hotchkiss has always done a good job for me. They pick up consistently and don’t throw the can in the ditch. The folks answering the phone have always been friendly. I used a competitor before and had a terrible experience. Hotchkiss has been great since I made the switch to them a couple of years ago.
They were great until they weren’t. They said my trash cans were too big so they stopped taking them all, even thought I brought those cans for the specific plan we were on. Then they said that I have to pay more because they say that I …
On time, cleanliness of staff. If something falls out of cans, they pick it up. Office staff friendly. 100% better than prior company i used and the price is better.
Office staff is always very helpful and kind! I saw a review down there about a ‘rude barbara’ but every time I have spoken with Barbara in the office she has been phenomenal and VERY professional. Drivers and the guys on the back are …
Horrible service, very unprofessional customer service people
Rude staff
Great service
Good place to work for
Great people to be around and work for
Always great service!
They’re dependable and affordable
They have real amazing services
I really appreciate there on time pickups.
Their office workers are always polite and work to resolve your issue.
Very bad service, rude all they are worried about is your payments nothing else
Got trash service thought we signed up for electronic payment and come home to the trash can gone
I have been with them for a year. Never a problem
Horrible services they leave trash on the ground and they are very unprofessional supervisors and all!
Paid for service and they didn’t even pick up my garbage. Got everybody else on the street though.
No other disposal service in our area can beat Hotchkiss. And, their customer service is outstanding!
Rude company that basically stole my money this week by not picking up my trash and then telling me “oh, sorry. We’ll get it next week”.
This is the worst company ever. The owner is very disrespectful and inconsiderate of his customers. The business is only open because he picks up in areas where there is no other other option. If all possible do not do business with this company. Really wish I could give no stars;(
The guys on the trucks are awesome good people..theyvhelp my mom all the time shesc83
Last week we cleaned out our garage they picked up all trash!
We have been extremely pleased with services rec’d over the past 6 months.
Horrible service!
Had our trash out by 7 and they didn’t pick it up I called and a rude employee said they can’t come back they will just write a note for the next time .
I just called to ask if they picked up a floor fan and their Admin secretary said that she would find out
Great dealing with them. Been 5 star service for us for 8 straight years now. My restaurants really depend on these folks.
Normal household rubbish’s. So far they have been on-time by or before 7:00AM on Mondays and Thursdays. They keeps this up and I just might keep them around for a while.
They don’t pick up any trash they drop i have also seen one throw trash and miss the truck and just leave it on the ground. They also never let you around them i was stuck behind them on 2 lane road for 10 mins and never moved over to let us around them. Very rude custamer service. I suggest you ise any one but them
This company doesn’t provide a separate canned for recycle paper but they won’t pick up your paper they’re sitting on side of your trashcan
Been using for over 20 years with great.service Now this has changed. Not picking up on some days. Destroying property and roadways. Only show in town for rural pickup. They need some competition.
This place is very RUDE and disrespectful. My 9 year old son has his scooter crushed inside one of there trucks while he watched!!!! They would not stop, told him, “oh well, it should not of been by the road.” To explain further, he was …
This is absolutely the worst company I’ve ever dealt with. We’ve paid for trash service and some days they pass up our house and when I call the witch on the phone says it’s too late we’ll have to wait until next trash day 😡 …
Rude customer service, really how hard is it so answer a phone and help customers, it is what your getting paid to do. They write down your credit or debit card information if you pay by phone they don’t bother to let you know that though. …
Worst trash service in Baytown. We don’t have an option because no one else picks up at our house. At least once a month they drive right by without picking up our trash. Then you call the office and the driver lies and says it wasn’t out …
TRULY a very bad company to do business with, information fabrication so they don’t pick up trash.
really sad to have done business with this company for so long.
This company has never failed to exceed my expectations! I live in the northern part of Dayton switched from the other local disposal service to Hotchkiss and could not be happier. The guys always do a fantastic job and pick up everything. Very happy with this service!
Great place to work! The management and staff go above and beyond for their employees and customers. This truly is a place where customer satisfaction, service and safety are all #1. …
Leave the streets cluttered with trash. They decide what they want to pick up. Not what you pay them to pick up. I set trash out once a week , yet pay for two days and they are too lazy to empty two cans.
Just called and talked to rude employee Barbra about my trash service. I pay 300 a year for trash pick up and they are trying to tell me what I can throw away on what day so they leave trash sitting by my driveway . Instead of taking it. Worthless service
Been with Hotchkiss for many years. Overall great service as long as rules are followed. They don’t leave my cans in the ditch, but I keep trash bagged and easy to pick up. Don’t leave them a mess, you won’t come home to a mess! I have …
Extremely rude when trying to ask a question in regards to why my cardboard wasn’t picked up next to my trash can. If you’re having a bad day don’t allow it to be a reflection of the company.
Called to let them know I had an extra can to set out on Monday since we had a birthday party over the weekend. The lady was rude and said it’s their policy they need a 40 hour notice. They’ve picked up an extra can before when I called on …
The company is terrible at informing you of the times and days of service. We have requested e-mails on the terms and have yet to receive anything. Everytime I call about pickup times or days I get something different. And they say every …
I agree with the other reviews pertaining to having to call their office with questions. She is rude and short. She must be a family member, why else would you have an employee like that. They have raised the rates and simultaneously …
Very lazy trash pick ups, always new reasons to not take your can, including can is too heavy, can’t take a bag of saw dust, etc…. …
Hotchkiss has always done a good job for me. They pick up consistently and don’t throw the can in the ditch. The folks answering the phone have always been friendly. I used a competitor before and had a terrible experience. Hotchkiss has been great since I made the switch to them a couple of years ago.
They were great until they weren’t. They said my trash cans were too big so they stopped taking them all, even thought I brought those cans for the specific plan we were on. Then they said that I have to pay more because they say that I …
On time, cleanliness of staff. If something falls out of cans, they pick it up. Office staff friendly. 100% better than prior company i used and the price is better.
Office staff is always very helpful and kind! I saw a review down there about a ‘rude barbara’ but every time I have spoken with Barbara in the office she has been phenomenal and VERY professional. Drivers and the guys on the back are …