Arrived for a petscan only to be told on arrival it was down? No assistance in getting it done elsewhere. Not what a cancer patient wants to hear. I no longer trust this place.
Staff is amazing. This particular location screams slum lord. When you are going through these major tests it would be nice to have a pleasant environment. A person is already in a fragile state of mind . Place has 1000 weird crystals. …
Review edited after talking to Dr. Randy Stenoien. Would like to thank him for professional and efficient assistance and explaining the issue (my doctor’s office didn’t provide clinics to HMI thus the appointments were cancelled by the …
I was anxious at the start having never had an MRI before but found Momo to be an excellent tech that answered all my questions. I was tired and so after settling in was ready to be still for the 30 min. it took. I would suggest that they …
Momo was such a professional! Highly recommend using Houston Medical Imaging. The staff were kind and calming and put us at ease before and during the MRI. If you have to get an MRI, definitely go here. Went to the 3310 Richmond location and the whole experience was easy and painless!
My first experience at this location was great. My second experience was lacking due to poorly trained schedulers and front office staff, though my tech was AWESOME. Finally, my third experience, started poorly and ended poorly. I asked for …
Although I had requested the “open” MRI for my test, I was still anxious! The MRI technician, Khang Nguyen, could not have been more understanding, empathetic, and sensitive to my anxiety. He took the time to let me “adjust” before starting …
I had a renal scan today with Ali and Natalia. They did an excellent job, we’re professional and friendly. The location was clean, well-organized, and the front desk staff was clear in the directions I received. I was in and done in 40 minutes.
Momo helped me deal with claustrophobia. He made it possible, through his patience for me to undergo the procedure without sedative. HMI is lucky to have such a great person.
I have been to this facility a handful of times, I will say that thus far my scheduling and check in experiences have been reasonable, nothing mind blowing or out of the park but decent. The wait times have been great, but the most recent …
I have been at this location a couple of times. The scheduling and service have been great. Not sure about the pricing because I think it depends a lot on the insurance policies. The scheduling is easy via the phone and they sent you text …
I just had my first MRI here. It’s a really nice building and the staff was friendly. Haide, my MRI tech, was very reassuring and attentive, answering my questions and addressing my concerns.
People are kind and competant. Building is poorly managed and once you get through the mud to the ramp, further handicap access is blocked by plants. May not be the right place if using walker or wheelchair.
I appreciate doc’s attentive response.
I had an MRI for checking for auditory nerve damage which ends up basically being a brain scan; which means head in a cage-like contraption to keep still and the scanner immediately above. I have panic-attack-level claustrophobia. My …
Never in 18 years of getting regular MRIs have I had an MRI where the tech didn’t talk to me throughout the scan… until now. No “How you doing?”, “Starting the scan now.”, “We’re done.”… nothing. I’ve also never had the machine itself …
Had an MRI scheduled. I was greeted by staff right away. When I was called to the exam the staff was very friendly, they made me feel very comfortable by explaining the process. Momo and another gentleman did an awesome job.
Definitely this place was a nightmare come true since the moment my Dr referred me to get my scan, I made the worst mistake of scheduling the appointment. First of all, a place that’s been running for many years in Houston, the sense of …
A very nice experience with all of the staff. Very professional & courteous. I was nervous about having my biopsy done, but when Dr. R.A. Stenoien walked in, his friendly smile and great mannerisms put me at ease. He has gentle smooth …
Arrived for a petscan only to be told on arrival it was down? No assistance in getting it done elsewhere. Not what a cancer patient wants to hear. I no longer trust this place.
Staff is amazing. This particular location screams slum lord. When you are going through these major tests it would be nice to have a pleasant environment. A person is already in a fragile state of mind . Place has 1000 weird crystals. …
Review edited after talking to Dr. Randy Stenoien. Would like to thank him for professional and efficient assistance and explaining the issue (my doctor’s office didn’t provide clinics to HMI thus the appointments were cancelled by the …
I was anxious at the start having never had an MRI before but found Momo to be an excellent tech that answered all my questions. I was tired and so after settling in was ready to be still for the 30 min. it took. I would suggest that they …
Momo was such a professional! Highly recommend using Houston Medical Imaging. The staff were kind and calming and put us at ease before and during the MRI. If you have to get an MRI, definitely go here. Went to the 3310 Richmond location and the whole experience was easy and painless!
My first experience at this location was great. My second experience was lacking due to poorly trained schedulers and front office staff, though my tech was AWESOME. Finally, my third experience, started poorly and ended poorly. I asked for …
Although I had requested the “open” MRI for my test, I was still anxious! The MRI technician, Khang Nguyen, could not have been more understanding, empathetic, and sensitive to my anxiety. He took the time to let me “adjust” before starting …
I had a renal scan today with Ali and Natalia. They did an excellent job, we’re professional and friendly. The location was clean, well-organized, and the front desk staff was clear in the directions I received. I was in and done in 40 minutes.
Momo helped me deal with claustrophobia. He made it possible, through his patience for me to undergo the procedure without sedative. HMI is lucky to have such a great person.
I have been to this facility a handful of times, I will say that thus far my scheduling and check in experiences have been reasonable, nothing mind blowing or out of the park but decent. The wait times have been great, but the most recent …
I have been at this location a couple of times. The scheduling and service have been great. Not sure about the pricing because I think it depends a lot on the insurance policies. The scheduling is easy via the phone and they sent you text …
I just had my first MRI here. It’s a really nice building and the staff was friendly. Haide, my MRI tech, was very reassuring and attentive, answering my questions and addressing my concerns.
First and foremost, the aesthetics of the outer courtyard were very relaxing, and it’s the same on the inside. …
People are kind and competant. Building is poorly managed and once you get through the mud to the ramp, further handicap access is blocked by plants. May not be the right place if using walker or wheelchair.
I appreciate doc’s attentive response.
I had an MRI for checking for auditory nerve damage which ends up basically being a brain scan; which means head in a cage-like contraption to keep still and the scanner immediately above. I have panic-attack-level claustrophobia. My …
Never in 18 years of getting regular MRIs have I had an MRI where the tech didn’t talk to me throughout the scan… until now. No “How you doing?”, “Starting the scan now.”, “We’re done.”… nothing. I’ve also never had the machine itself …
I will NEVER use this facility again.
I told the technician that the IV she placed was pinching. She never checked it …
Had an MRI scheduled. I was greeted by staff right away. When I was called to the exam the staff was very friendly, they made me feel very comfortable by explaining the process. Momo and another gentleman did an awesome job.
Definitely this place was a nightmare come true since the moment my Dr referred me to get my scan, I made the worst mistake of scheduling the appointment. First of all, a place that’s been running for many years in Houston, the sense of …
A very nice experience with all of the staff. Very professional & courteous. I was nervous about having my biopsy done, but when Dr. R.A. Stenoien walked in, his friendly smile and great mannerisms put me at ease. He has gentle smooth …