Please don’t go to this office you will get answer from them they delay everything they don’t care about patients I called them 78 times in one month left message but no response back …
They never answer the phone! I have been trying to reach the Doctor for over a week. I literally had to drive to the office to tell them to tell the doctor to give me a call and never did.
Basically what everyone else is saying staff dosen’t do their jobs when it comes to submitting insurance information or ordering products patients need. They also hate to answer the phone.
I have not had a bad experience contacting the office. Dr. N was very patient and spent a lot of time with me to explain my condition and treatment options.
Agree with all the other reviewers, they never ever answer the phone. It is especially annoying since their automated phone system can get stuck in a loop – you press a number and instead of asking you to leave a message it will start all …
My friend, D. has been going here for quite a while to deal with her COPD. I wished that i had known that this place was so bad. She caught pneumonia in December 2018 and was taken to the hospital. They released her, but she wasn’t …
The worst. Won’t return phone calls. Claims to be submitting stuff to insurance and doesn’t. Orders tests and then has no idea how to read them so they tell me to see a specialist. Useless. Useless. Useless.
Dr. appointment and sleep study went well. Follow up with nurse practitioner, not so well. Was told that if I can wait 10 years for addressing and solving sleep apnea issue, I can certainly wait another 2 weeks for a CPAP machine. Family and I need a patient advocate, not this.
When I first started going to this office everything went well. In the last year it has gone down hill. Every time I call, no matter when I call , I can’t get anyone on the phone. I leave a message and have to wait for a call back. Because …
I have been calling them for a week trying to get an answer about my CPAP. I leave messages and no one calls me back. I even spoke to someone twice and still have not received a reply. I like the doctor but the staff is useless.
Good luck getting in touch with anyone you will be calling for weeks. No one listens to you about your sleep problems they just wanna give you A cpap machine and then don’t tell you how to use it. Going to get a second opinion elsewhere.
UPDATE 7/24/20 … IF I COULD NEGATIVE STARS I WOULD. Asked them to waive two for-pays due to the unethical and deceitful advertising and horrible experience and was charged anyway (had already paid multiple bills before that) with zero …
Be prepared for the run around. I saw three different people at this center and it seems that none of them communicate with the other. I was called and asked to provide test results, when I called back to ask exactly what was needed, I was …
My CPAP was part of a recall and the only way I discovered it was on a YouTube channel. There was no communication to me informing me to stop using the machine. This complete lack of follow-up is unacceptable and I will be finding another specialist.
I had to cancel my first appointment as the doctor was running over an hour late. When I finally did see a doctor, it was less than 10 minutes. The prescriptions I was given were not called into the pharmacy until I called the next day – …
I am taking time out of my day to describe how disappointed I am with the center.
After making multiple appointments between sleep studies, CPAP machine …
For over two months now I have been calling to speak to the doctor or medical assistant to address why they haven’t submitted an order for new equipment supplies for me and I keep getting the run around. I haven’t been happy with their …
This is such a wonderful place. My Dad is waiting for a lung transplant and needed a new pulmonologist after moving in with me. Finding a new lung doctor during COVID was no easy task. However, I am so happy that my Dad ended up with Dr. …
The doctor is knowledgeable and is thorough, but there are issues with the office staff. I have called several times and it takes several hours or even days for a call back. I also scheduled an appointment and I was notified the system was …
Was personally at there door to give them my Doctor’s order and make an appointment. Door double locked and patients and visitors have to wait in the building lobby. Was roughly turned away and told to call them. Another patient with …
Very unprofessional in terms of dealing with patients needing guidance or assistance. You will never be able to speak with a live person. You must wait for a call back. The time it takes to finalize everything and get your CPAP machine …
Would give zero stars if I could. Trying to get a person on the phone is hopeless. I understand staffing shortages, but a weeks time to respond to a voicemail is unacceptable. Their hours are inconsistent, and they don’t turn on their …
The WORST! I wish I had looked at these reviews before I went to this place. Can’t ever reach anyone. Multiple visits for my appt but the equipment was broken. finally had my tests done and the doctor never phoned me with my results – and I …
Terrible practice. My father needed a cpap and couldn’t find the right mouthpiece. The cane and took the machine and the drs office stated they couldn’t do anything else for him. Took him to JHU. Complete professionals, found the correct mouthpiece and he’s had no problems since. Shame on this office!
Went to this practice because it’s the only one in the area that took my insurance. I went to my initial appointment and to have lung testing and had no issues. When I met with the doctor he told me to get bloodwork done, and we will have a …
Nice doctor
Very unprofessional. They don’t answer the phone nor return phone calls.
No one ever answer office phone . The worst place . Won’t return phone calls.
Worst ever, go somewhere else. Poor service . From front desk to doctors and staff.
Please don’t go to this office you will get answer from them they delay everything they don’t care about patients I called them 78 times in one month left message but no response back …
I can never get through to make an appointment. This is the WORST run doctors office i have ever encountered.
I have had no problems with the doctors or staff. They were all very friendly and followed through with getting me everything I needed.
Very unhappy with their communication.
They never answer the phone! I have been trying to reach the Doctor for over a week. I literally had to drive to the office to tell them to tell the doctor to give me a call and never did.
Basically what everyone else is saying staff dosen’t do their jobs when it comes to submitting insurance information or ordering products patients need. They also hate to answer the phone.
I have not had a bad experience contacting the office. Dr. N was very patient and spent a lot of time with me to explain my condition and treatment options.
Agree with all the other reviewers, they never ever answer the phone. It is especially annoying since their automated phone system can get stuck in a loop – you press a number and instead of asking you to leave a message it will start all …
My friend, D. has been going here for quite a while to deal with her COPD. I wished that i had known that this place was so bad. She caught pneumonia in December 2018 and was taken to the hospital. They released her, but she wasn’t …
The worst. Won’t return phone calls. Claims to be submitting stuff to insurance and doesn’t. Orders tests and then has no idea how to read them so they tell me to see a specialist. Useless. Useless. Useless.
Dr. appointment and sleep study went well. Follow up with nurse practitioner, not so well. Was told that if I can wait 10 years for addressing and solving sleep apnea issue, I can certainly wait another 2 weeks for a CPAP machine. Family and I need a patient advocate, not this.
When I first started going to this office everything went well. In the last year it has gone down hill. Every time I call, no matter when I call , I can’t get anyone on the phone. I leave a message and have to wait for a call back. Because …
I have been calling them for a week trying to get an answer about my CPAP. I leave messages and no one calls me back. I even spoke to someone twice and still have not received a reply. I like the doctor but the staff is useless.
Good luck getting in touch with anyone you will be calling for weeks. No one listens to you about your sleep problems they just wanna give you A cpap machine and then don’t tell you how to use it. Going to get a second opinion elsewhere.
UPDATE 7/24/20 … IF I COULD NEGATIVE STARS I WOULD. Asked them to waive two for-pays due to the unethical and deceitful advertising and horrible experience and was charged anyway (had already paid multiple bills before that) with zero …
Be prepared for the run around. I saw three different people at this center and it seems that none of them communicate with the other. I was called and asked to provide test results, when I called back to ask exactly what was needed, I was …
My CPAP was part of a recall and the only way I discovered it was on a YouTube channel. There was no communication to me informing me to stop using the machine. This complete lack of follow-up is unacceptable and I will be finding another specialist.
I had to cancel my first appointment as the doctor was running over an hour late. When I finally did see a doctor, it was less than 10 minutes. The prescriptions I was given were not called into the pharmacy until I called the next day – …
I am taking time out of my day to describe how disappointed I am with the center.
After making multiple appointments between sleep studies, CPAP machine …
For over two months now I have been calling to speak to the doctor or medical assistant to address why they haven’t submitted an order for new equipment supplies for me and I keep getting the run around. I haven’t been happy with their …
This is such a wonderful place. My Dad is waiting for a lung transplant and needed a new pulmonologist after moving in with me. Finding a new lung doctor during COVID was no easy task. However, I am so happy that my Dad ended up with Dr. …
The doctor is knowledgeable and is thorough, but there are issues with the office staff. I have called several times and it takes several hours or even days for a call back. I also scheduled an appointment and I was notified the system was …
Was personally at there door to give them my Doctor’s order and make an appointment. Door double locked and patients and visitors have to wait in the building lobby. Was roughly turned away and told to call them. Another patient with …
Very unprofessional in terms of dealing with patients needing guidance or assistance. You will never be able to speak with a live person. You must wait for a call back. The time it takes to finalize everything and get your CPAP machine …
Would give zero stars if I could. Trying to get a person on the phone is hopeless. I understand staffing shortages, but a weeks time to respond to a voicemail is unacceptable. Their hours are inconsistent, and they don’t turn on their …
The WORST! I wish I had looked at these reviews before I went to this place. Can’t ever reach anyone. Multiple visits for my appt but the equipment was broken. finally had my tests done and the doctor never phoned me with my results – and I …
Terrible practice. My father needed a cpap and couldn’t find the right mouthpiece. The cane and took the machine and the drs office stated they couldn’t do anything else for him. Took him to JHU. Complete professionals, found the correct mouthpiece and he’s had no problems since. Shame on this office!
Went to this practice because it’s the only one in the area that took my insurance. I went to my initial appointment and to have lung testing and had no issues. When I met with the doctor he told me to get bloodwork done, and we will have a …