HRT Realty Services

Property management, MB USA REALTY LLC dba HRT Realty Services

Our management and staff are fully aware of the needs of community associations. The Board and the homeowners who live in MB USA Realty … See more

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HRT Realty Services Reviews ( 30 )

  1. Worst management company.
    Their are quite unprofessional! totally amateur service, lack of education, lack of respect, lack of professionalism, lack of expertise.
    This company should be stopped

  2. In terms of just the application process(I haven’t moved in yet), everyone in the office is great. Wilcea was a huge help, great customer service by the whole team!

  3. This place is awful, I wish I could give negative 100. I love the place I live but they make it extremely difficult to enjoy the time here . Michelle is who we deal with and she’s just awful . I’m currently trying to contact them about …

  4. Beverly Bell, property manager, is an asset for any community. She always knows what to do and how to quickly accomplish the task. She was instrumental in turning things around to the positive for the complex.

  5. Absolutely amazing customer service, patience and professionalism from this amazing Management company. Giovani and Melissa are solution oriented and customer care super stars.

  6. If i could give them negative stars i would. This company has no organization. The person in charge, Barry Consovoy, is too scared to talk to clients with genuine complaints so nothing gets resolved. They randomly add things to bills …

  7. If you are searching for Property management Inefficient, bureaucratic, outdated, and problematic, you know where to go. HRT Property management is everything above mentioned and also has many other negative qualities that I will avoid to …

  8. A unit owner must write email after email over a period of months and then threaten them with reporting them to the Better Business Bureau before anything ever gets addressed. This property management group is the absolute worst. If you …

  9. Incredibly rude and incompetent staff. They manage my HOA in Coconut Creek, FL and I cannot believe the customer service I have received. The property manager, Michelle P lacks all professionalism and is known for one word response emails …

  10. Both Michelle Prezeau and Kateryna Matiushchenko are both wonderful people to work with. Whenever I need to contact them, whether it is related to an issue, question or compliment, they are always quick to respond with an appropriate …

  11. I had a very pleasant renting experience with MB USA in a condo that they managed!! Very responsive, all of my concerns were always addressed, much better than previous experiences with other Managment companies.

  12. We are very pleased with the HRT Realty Services office staff and especially Michelle Prezeau who is the property manager, and also Milfort who is the maintenance man for the condominium development we live in. Whenever we have any …

  13. HRT fails to take any action on any matters. They sit back and collect money from HOAs while they poorly run things. HOA advised me I had to talk to them to get laundry card, took them 2 months to take action. If you see their name on HOA paperwork run away. Not worth the time. These people should be arrested.

  14. I had the honor dealing with HRT on purchase of my condo in Boca Raton.
    Melissa Sustache handled my application the best way possible.
    She was responsive, answered my email quickly and professionally and completed …

  15. I’m president of our condo and worked for other condos as a licensed property manager for several years. Michelle Prezeau enforces our rules well and takes all the time necessary to respond to our needs, including special projects, legal …

  16. Current post:
    HRT is now under new management and the upgrade is evident with the new and improved staff responses and customer service. I have felt a complete 180 from what …

  17. HRT Realty Services deserves 5 stars because of customer service and engagement. I would recommend them to any association looking for a management company. Please note, I am the president of an HOA that utilizes HRT.

  18. The worst company in the world. They do nothing but increase the maintenance payment every quarter. They can’t even hire a lawn man that will weed. The do not clean the hallways do not clean light fixtures do not clean pool deck do not do anything but collect money. Their representative Michelle is useless. A very corrupt business

  19. We have been living in this community for almost 6 years. HRT Management(Michelle- property manager & Milford) have made it a pleasure to deal with them if there is ever a problem.we are very happy the way our community is kept. …

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