Hudson Valley Imaging is a medical facility that provides a range of digital and women s imaging services. It specializes in the areas of mammography, ultrasound, bone densitometry and biopsy.
| Friday | 7AM to 5:30PM |
| Saturday | 8AM to 2PM |
| Sunday | 9AM to 3PM |
| Monday | 7AM to 5:30PM |
| Tuesday | 7AM to 5:30PM |
| Wednesday | 7AM to 5:30PM |
| Thursday | 7AM to 5:30PM |
575 Hudson Valley Ave, New Windsor, NY 12553
(Translated by Google) Kat was amazing!!
(Original)
Kat was amazen!!
(Translated by Google) I love how they treat you, since you arrive, they are very professional and very dedicated, I always trust their diagnoses and it is my favorite place to do my annual exams …
Very friendly
Rachel was amazing. My test included a ct scan with and without contrast. All through the test Rachel took extra care in administering the injection and explaining the process I would be going through. She was very professional and …
I was very nervous going in for my biopsy, but Aiyana, Kat & Erika were all so so helpful in explaining everything and helped me calm down and not be so nervous.
Hudson valley imaging has always provided a positive experience. Today for annual Mammogram I had Jennie and Kat they were great. Thanks for putting me at ease.
Wonderful staff. Very professional and caring.
Honestly best Experience getting an mri. Andrea is the best she made me feel the most comfortable being in that tube and it didn’t hurt when she put the iv in. She da best mri tech ive gotting to ever meet. And Simply just hudson valley …
I was extremely nervous to have my MRI with contrast. Andrea was so reassuring and professional. She made sure a doctor was available in the event of an emergency. I’m sure my level of anxiety made her nervous as well, but she remained …
They ran over an hour late for my appt and the some of the girls at the desk were so rude.
Professional, friendly, caring staff.
I have a horrible fear of needles and known for screaming or passing out. I had a wonderful technician, Andrea. She was more than helpful and dealt with my anxiety very well. This was the first time coming here and it won’t be the last. This place is for sure 5 star
Andrea
Clean and friendly
Very friendly
Good friendly staff
Great customer service!
The staff does not speak clear English and are highly incompetent!!
Do they do 3D sonogram ?
real nice place if i had to say
Great help!
15 minutes on hold to make an appointment before I gave-up.
Facility clean and well run thank you
Excellent experience as always
Wonderful Staff care! Thank you so much!
A bit of a wait, but technician was excellent.
Friendly and engaging staff, I highly recommend going here.
Andrea provides Very professional service!
Great service excellent experience very professional.
Kat very outstanding !
Excellent technicians. Efficient service. Overall experience was very positive.
The Best place ever and staff is very professional and courteous.
My service from making the appointment to the conclusion of my test was superb. Would recommend to friends and family.
Great staff. The Tuesday late guy Dave is a pro.
Sarah was awesome! She helped me with all I needed.. thank you Sarah!!😊 …
A great stress-free experience
Staff was friendly and made me feel comfortable during my appointment.
Spoke to “Anna or Anne” on the phone to make an appointment and she was so rude that I will just go somewhere else.
I ran into a little trouble with these folks so I voiced my displeasure in a most vitriolic manner. When the administrator (Mr Revella) got wind of my ire he immediately contacted me and made things right. I was impressed.
THE TECHNICIAN THAT PERFORMED MY PELVIC ULTRASOUND WAS VERY POLITE AND PROFESSIONAL! VERY PLEASED WITH THR SERVICE AND WAITING TIME. THANKS 😊 …
For an unpleasant condition, Andrea is calming and reassuring as an MRI tech.
my husband had a M.R.I he was scheduled for a 3 oclock he is claustrophobic his doctor gave him something to relax by time they took him in at 3.45 and he was in there till 5 the medication wore off i told the tech he was given something …
Lisa, my tech, was gentle and caring, I highly recommend her to anyone who may need an ultrasound.
Aiyana was a big help today and her patience was greatly appreciated.
Absolutely great went for a biopsy and everyrhing went smoothly. Everyone was a pleasure from check in til check out. They explained everything and took their time.
I was helped by Kat and she made the whole process painless and easy.
Best Radiology place in THE WORLD …Lisa D took her time on my ultra sound
Kat was the best! A+ So quick easy and personable
Quick, easy, timely, and efficient.
I’m so glad that the same staff is there every time I go. Larry the tech is wonderful!!
Staff was excellent. They explained the testing procedure and made me comfortable through the test.
Great customer service, interaction. Everyone here was top notch! I would definitely recommend.
Always friendly always professional and always a short wait time. From reception to tech. Love it. Makes a stressful time much less stressful
Kal was Amazing .
Quick and efficient!
Great experience from the friendly front desk to my exam. Colleen was very professional and explained everything.
My MRI was of such poor quality that the Doctor could not read the MRI. I have to have another MRI done, and will not use Hudson Valley Imaging again. The wait time was about an hour past my appointment time. I was laying on the MRI table …
Very good experience. They were busy, however the staff was professional, friendly and caring. Made me feel very comfortable with a stressful situation.
Kayla is so helpful at the front desk ! Always gets me registered super fast and is helpful with all of my questions thank you
Had a great experience here. Kat did an amazing job .. Thanks again!!
The best service and great staff! They are super friendly and very caring! My experience here was nothing short of excellence! Disregard the bad reviews because it is a medical office and sometimes the appointments get delayed because of other sick patients, people are late, etc. Thank you HVI!
Kat was efficient and a pleasure to meet…..
Wonderful service from the front desk to the services performed!!!!!
Thank you
Elizabeth Gallagher was very professional and friendly!
The staff was remarkably thoughtful, kind & caring!
Quick and efficient. Friendly staff puts you at ease.
Andrea was very accommodating, pleasant and professional. She made my experience a pleasant one – Thanks Andrea!!!!
Andrea was fantastic as my MRI Technician. With her help I was able to complete it.
This review pertains only to billing practices at Hudson Valley Imaging. I had an MRI of my neck/spine without dye done on 4/13/21. They have my insurance cards on file for Medicare and also one for Co-pays, deductibles, etc. …
Communication in wait time is very poor. Their systems need to be revised as in telling patients how long they will be there and waiting for results. I could go on, but trust me if you have a choice, go elsewhere!
Horrible. My daughter had an 11am appt. we were there before 11. I waited till 11:30 until I asked delayed they were. I understand there are delays at times. First they told me there were complications with the other patient but we would be …
As a professional, this was truly one of the worst and most unacceptable experiences I’ve had at a health services office. MRI scheduled for 8 am, was asked to arrive 30 minutes before. We were here at 7:30. Was told that they had nothing …
Always professional and friendly staff. Highly recommend.
Aiyana , and Rachel was great!! Very professional.
Very clean, modern facility with fast, attentive service. Highly recommend
Lisa D is a very professional and kind technician.
Thank you, Lisa!
Kat was awesome for my ultrasound- very nice, very professional- highly recommend!
The staff is excellent. They are kind, well mannered, and very compassionate. Appointment time is excellent as well.
The entire staff especially Kat was warm welcoming ,Friendly , comforting and very professional
I have been a patient of Hudson Valley Imaging for over 25 years. I was there today and had the pleasure of meeting the director. I wanted to express my gratitude for having such a wonderful facility available to us, which, depending on …
I could not be more happy with my appointment at Hudson Valley Imaging. From the check-in personnel to the doctors in the back, hands down best Imaging group I have ever been too. …
This is on behalf of my wife who was the patient for this MRI. Arrived today at 1:15 for 1:30 appointment. Had a seat, called us back up at 1:30 took information and asked us to take a seat. At 2:10 called us up and told us that they …
I had very nice experience with Hudson Valley IMAGING, everyone was so nice 😊 …
Andrea was great! Quick and painless should MRI and she played great music! 😊 Thank you! …
I came here for an MRI of my foot. My experience from the jump was perfect. From when I called to schedule my appointment, the ladies answering the phones were very patient with me and compliant in helping me get in as soon as possible. I …
Had my 3D mammogram done yesterday by Lisa. She was professional, friendly and so proficient. It was done in a flash.
Always a pleasant experience from check in to Kat, the young lady who performed the testing. Thank you all.
I went there for a bladder / kidney scan and was treated like a valued guest.The staff was great.Kat was the technician that assisted me.She was very cordial and professional and helped me through the process
Alexis L, Jean and Lisa D were excellent!
This is an excellent facility for imaging diagnostics. The staff is friendly and informative. The waiting room is large and comfortable. The rooms are clean and well lit. The entire exam (lumbar MRI) went smoothly and quickly.
Erika and Kat is amazing…made me very comfy for my procedure…great place …. Great customer service 🙂 …
The employee’s here are absolutely amazing people they are extremely professional and nice, very helpful especially if you have any fears or anxietys they do everything they can to help it go as fast and as easy as possible for you all the …
Front end staff were courteous and efficient. The sonographers were also courteous and professional. Great imaging center!!!
First time using this business. Very nice and efficient people. Even though I had to wait a while because they were down a technician they made up for it with apologies. My new radiology office going forward.
I wouldn’t have given them one star but I had to in order to post my review. The staff doesn’t know the proper instructions to give to patients. I had an MRI of abdomen and pelvis with contrast. I was given two different instructions by two …
Having going to Hudson Valley imaging for year, always very professional and caring.
It’s always nice to see the front end of a professional business, be so …
This office was amazing.They got me in less then 24hrs.Had a xray,sonogram and was out in less then 20 min.First time in 10 years I walked out of a doctors office happy with the service.I wouldn’t use any other place going forward.Top knotch
Everyone at Hudson Valley Imaging is very professional and they know how to do their jobs well. I really don’t want to go anywhere else for my mammogram. It’s important to feel comfortable during this process and the technicians are very experienced and respectful.
I never had a CT scan with contrast so I was nervous but after speaking with the technician my nerves were at ease. First time here and i will recommend
All the staff are professional and kind
Very courtesy And polite In-and-out Kat was very knowledgeable
Lesly was very sweet and made my visit so much easier. Very sweet staff.
Experience was great from start to finish. The woman who checked me in was terrific. Professional and quick. The assistant radiologist was terrific as well. She explained everything and was very personable. The doctor had a great bedside …
I had a very good visit with Kat very helpful about understanding the ultrasound.
the lady who helped me ( kat ) with my appointment was very nice and made my experience enjoyable
The mamogram and ultrasound staff were friendly and I had a positive experience overall. At times tests can feel overwhelming and I felt relaxed.
First of all the front desk is extremely rude. Blast music and scream to have you called up from a desk across the room. Time management here is horrendous. Only over an hr late to get into my wife’s appointment. No covid19 prodacal …
This place is great. They are quick and efficient every time I go. Highly recommended
Special Thanks to Blocks and Andrea for their professional, kind, welcoming attitude. My experience during the MRI process was exceptional and would recommend Hudson Valley Imaging to others.
I came in for a thyroid biopsy. Kat and Erika put me right at ease. So grateful!
Hudson Valley Imaging is very efficient, easy to get appointments and they keep waiting to a minimum.
Kat from Ultrasound is a perfect mix of professionalism and friendliness, she really puts you at ease.
Jessica Vazquez saw my husband was super nervous and eased him right away. So great full because the type of man my husband is, he never wants to show weakness! Thank you Jess.
Excellent experience, saved my life,early detection of breast 🎀 cancer.. …
I appreciate all that was done for me. Even though the tech was leaving he still took me and did my X-ray. Thank you so very much Branden Menedez
Everybody was very nice And answered all my questions I felt very at ease and comfortable they explained everything as I went through all my tests.
I had the opportunity to have Lisa do my sonogram yesterday and as always she was kind, empathetic and professional.
Also the mammogram tech was wonderful
Thank you Lisa Daily for all that you did to make my 90 year old mother comfortable while doing her procedure. You really went above and beyond. Your compassion, professionalism , and patience was so appreciated.
Recently I had a CT Scan done at Hudson Valley Imaging with Tech Christina. Can’t say enough about the process everything went smoothly, quickly and efficiently. The tech was profession, nice and helpful. Understanding my disability needs.
I had an ultrasound with my first mamo done here. There was almost no wait and Kat, the u/s tech was extremely polite and professional and made me feel at ease with the exam. Highly recommend!
Kat did amazing with my ultrasound. Very professional and kind!
I had a wonderful experience with my imaging expert who treated me like a human while going through what is typically a less-than-humanizing procedure. Thank you, Kat!!
I had a concern about a visit with my mom. Left a message and James Revella, the Director of Operations, promptly returned my call and really listened to my concerns. Received a call back to make sure everything was taken care of. I …
I tried to call for a mammogram appointment for two days and couldn’t get thru. I decided to go in person to make the appointment and the woman at the front desk (don’t know her name) was very unfriendly bordering on rude. I didn’t even get …
Lisa D. Is so great !!! She makes you feel so comfortable and at ease . Very thorough and takes her time meeting your needs .
Had to have an MRA and Sara was able to schedule and answer all my questions. Andrea was outstanding in performing the procedure.
Also big thank you to Keri who was able to coordinate this visit and my previous visit with other doctors offices.
U/S with Kat went very well. Procedures were explained and there was minimal wait. She was very personable and made for a pleasant overall experience.
The staff are friendly and efficient. I always come to HVI and feel very comfortable here. I love the pink tables in the Mammography waiting area!
The staff at New Windsor have been amazing, especially Jessica who truly went above & beyond to make sure my insurance covered the 3D screening. I really appreciate your kindness and professionalism.
Absolutely the best imaging center in Orange County (and probably anywhere else)! Appointments are easy to get, check-in is fast and there’s no hours of waiting in the waiting room. When it’s time for your appointment its your time! No …
Once you get in with the medical technician, it’s a great experience. I’ve been there several times, and have to say calling to make the appointment is the worst part (that part is a 1-star rating) – I find it very rude to put the caller …
I had am MRI today with Elizabeth. What a pleasure. On time explained from start to finish and was great. I was a little nervous and for no reason. Keri was able to get me the first appointment to ease my anxiety and it was a great experience! Thanks team HVI !!
I was pleasantly surprised with the service I received for my mammogram and ultrasound appointment today. From the front end to the Technicians, Colleen and Allison – they assisted me and made me feel at ease. I will definitely recommend others to Hudson Valley Imaging in the future!
Always a great experience. I only go to HV Imaging because of the quality of their services in New Windsor, NY. Always Consistently Awesome! Thank you HV Imaging!! Andrea was awesome. She helped me off the table. I couldn’t get the …
I really appreciate the nice professionalism and great hospitality. I feel comfortable and at ease. Most places do not give people that treatment as people are generally nervous like me. …
I met with Colleen this morning. Colleen did both my tests. Colleen took her time to explain everything clearly to me before doing the tests. Her instructions and directions were right on point. She made me feel very relaxed and at ease …
It was a great experience I should’ve came here before after having a horrible experience with orange radiology it was such a pleasure to have Christina and Shannon and everyone else at Hudson Valley imaging so pleasant definitely will …
Rachel was thorough and easy to work with. The procedure went smoothly and painlessly. …
I had a biopsy done and although the procedure is pretty nerve-wracking the HVI Team was Amazing! Erika did an excellent job of explaining the process to me and kept me as comfortable as possible during the procedure. James also added to a …
I have been going to HV imaging for years….I have never been disappointed, disrespected or ignored.
They are the utmost in professionalism and I am always treated with dignity.
The young lady Kat who did my ultrasounds was amazing! Made me feel so comfortable and even made me laugh!
Elizabeth Gallagher was a fantastic MRI tech. Very professional and accommodating.
These professionals are warm, wonderful people..always with a smile.Put you at ease immediately..Would never think about going elsewhere..Have been going here over 15 years..Thank you to each and everyone of you for being there for us..
I went in for a ultrasound of my legs and the technician Kat was very professional and courteous, knowledgeable and I had a really great experience there, I would recommend your Imaging to family and friends thank you
Excellent service from check in with Ayiana to the ultrasound with Kat. The staff was friendly and professional. Highly recommend them.
Erika and Kat were amazing techs, made me very comfortable during my biopsy and were sweethearts.
Nicole customer service representative was pleasant everytime I came I had get 2 separate test Thursday and Monday the scrip wasn’t in computer she help with no issue it was pleasure dealing with someone with patience and compassion on there job.
The entire staff including the doctor made my 13 year old feel so comfortable after she found a lump on herself and needed an ultrasound. Would never go anywhere else.
I would definitely recommend this location. Everyone was great once you enter. Kat was amazing and made me feel so comfortable.
Best experience getting ultrasounds today. Kat was super friendly and made a generally unpleasant test very easy. Thank you!
Went for a mamo and sono which turned into a biopsy less than a week later. Everyone involved was
great. From checking in to having another mamo after my biopsy. Thank You ! Lisa …
Everyone was professional. It was quick and over before I knew it. Easiest procedure I’ve ever had done. Forgot to mention that Kat and Christine were
wonderful.
Lisa D was our ultrasound tech! She was amazing! She was so caring and thoughtful and definitely made my son at ease! Thank you so much Lisa!
I would definitely recommend HVI! The front desk was very helpful and kind. I was there for an Ultrasound and my Tech Kat was amazing. she was very pleasant and professional. She explained every moment to me step by step and made me feel …
Most caring and knowledge personal. I took my mom for a breast biopsy, she was very nervous due to a bad experiece in another location. But here the experience was exceptional! From the US tech to the doctor! I recommend HVI 100%
Lisa D. Is such a professional. Her expertise in her field is evident. She not only has the experience but the personality to have empathy and care for her patients. She definitely is an asset to the Hudson Valley Imaging Center.
I went in for an ultrasound, and Kat was very kind and comforting during the entire process. Although not often spoken about, these procedures can often be uncomfortable, but Kat was very reassuring throughout my entire time there, and I …
FIVE STARS! Thank you so much for the great service you provided me Alexis L. She made it so easy to schedule and got me in ASAP! Very compassionate and caring. THANK YOU and your team!
I had a great experience with Kat, the ultrasound tech. She was very professional and even though I was extremely nervous, she made me feel at ease. The wait time was minimal and the music in the office was an added touch that helped me to relax. She knew what she was doing and I was in and out in no time. Thanks!
Money hungry without a care for humankind. They do NOT care about your script or any doctor instructions. They added a bunch of imaging that was not called for in order to get as much money as possible and would not stick to the …
I had the pleasure of having Andrea as my MRI technician in the New Windsor location. Let me start off by saying she was AMAZING. She explained exactly what she was going to do, made sure I was comfortable, kept checking in on me to make …
Kat was really exceptional, patient and compassionate. She made my experience very pleasant.🥰 …
Had a wonderful day. Staff was professional and respectful. Plus it did help they open on Saturdays so this didn’t interfere with my work schedule. 5 ⭐⭐⭐⭐⭐!!!
I came in for an ultrasound . Kat was my technician. You could tell instantly that she loves her job . She was personable and presented herself very professionally
I had an MRI with Andrea She was so caring and helpful easing my fears as Im very claustrophobic. I definitely was made to feel at ease through her kindness.
Everyone At Hudson Valley imaging was very nice to me and very helpful. The only problem I did have was that my wife told me that after you have a mammogram the doctor usually talks to you about it and nobody talked to me.
I was there tops 20 minutes. The tech name Lisa was friendly and made me feel
Very comfortable. The front desk clerk was friendly and checked me in right away.
Chris made me feel very comfortable and well-cared for during my ultrasound. She was so friendly, so kind and so patient with me while I was excited/nervous about hearing my Rainbow babies heartbeat!! Thank you Chris!!!
Kat in the ultrasound department was very polite, concise and very thurough. She took her time answered any questions I may have had. 6 stars if I could.
Today I had a sonogram done on my knee. The sonogram was done by Kat. Kat greeted me at the door and was extremely welcoming and personable. I was grateful to have such a positive experience.
On tue November 29 2022 I had an appointment for an abdominal sonogram. Check in was was quick and easy, my wait time was mabey 5 minutes before Kat came out and called my name. Kat was very personable and professional. She made me feel …
Kat was very professional in doing my ultrasound. She was very personable, which seemed to make the process go by very quickly. I highly recommend Hudson Valley Imaging!
I had an awesome experience today .My Mom who is diagnosed with dementia needed a CT scan and everyone from the receptionist to the tech personnel were very kind and Supportive. Lesly-FD processesed my paperwork fast and efficiently . Thank you Hudson Valley Imaging New Windsor.
This office and staff was amazing. This being my first MRI, Jillian was so helpful in making sure I got an appointment quickly and put me as ease throughout the entire procedure. I highly recommend this office!
Every experience I have had at Hudson Valley Imaging has been positive, even on very busy days there. The streamlined systems and polite staff make for a very good combination. Highly recommended.
I had a 3D mammogram at Hudson Valley in Newburgh. The technician Coleen was clearly very seasoned and is excellent at her job. Coleen was very kind and caring. 5 star care! …
Kat was excellent!!! She made sure my prescription was right and had doctor call it in correctly. She was pleasant and a true professional. It was a great experience. Thank you Kat!
During my visit to Hudson Valley Imaging I found the staff very kind & courteous. All knew their jobs well which made the processes go very smoothly. I will definitely recommend!
Terrible experience. I had a 9:15 appmt. Waited 40 to be called to register and then left sitting in a or gown for close to 20 minutes. Never experienced this here before . May need to find another place for a mammogram. Still sitting …
I highly recommend dealing with this center with humanity, good dealing and team spirit, I felt that since entering it until leaving, I dealt with the professional and competent Lisa, she was very nice as a professional and very humane, …
I have had nothing but great experiences with everyone from the front desk to all technicians! Getting Imaging done is never (at least in my cases) a happy or exciting thing. I am always nervous about the tests and results. One thing I …
Lisa D. was my technician, excellent behavior, care, knowledge, referred to previous sono for same reason. Very caring, listening, offering information. I highly commend her for great service! I was at their New Windsor NY location on Feb 2, 2023.
I had a CT scan this morning at 9:00.
I didn’t catch her name but she was awesome.
I felt extremely comfortable with her. …
I had a cat scan administered by Rachel. She was polite, profession and caring. She was concerned, not only for my concerns about the reason I was there, but for my comfort and physically and emotionally. For such and early appointment, …
I will start off and say the ultrasound and mammography techs are great. Unfortunately, I needed to have a breast biopsy and was done by a Dr. J. Louis Solis. He never introduced himself to me, never made eye contact during the procedure, …
I was the last appointment on a Saturday afternoon and they actually waited for me. And I requested a CD of the imaging, and they did it for me even though it added an additional 10 minutes they were there. Both the receptionist and …
Kat, Erika, and Marj are super awesome! They are compassionate and kind. They’ve made my entire experience so much better.. I look forward to continuing my care with them in the years to come..
I went there for a mammogram and ultrasound. It’s always nerve racking in itself but KAYLE my ultrasound tech was amazing . Even tho it’s routine for her she was compassionate and did everything she could to put me at ease . Not sure I could have stayed if it wasn’t for her !! Your amazing KAYLE. Thank you so much !
It was an amazing experience, everyone was so totally caring and understanding. The people in the ultra sound department went way beyond the cold uncaring attitude of a few places I’ve been before. They were compassionate when I was …
The time it took to complete my MRI, including the waiting time, was actually very good. I was in and out of their facility very quickly. The front desk staff, Aiyana, was professional, friendly, and very courteous throughout my entire …
Lisa D and Colleen are amazing. Both went above and beyond. They really know how to connect with their patients. Very kind, caring, passionate and excellent at what they do. I definitely will becoming back next year for my Mammo/US best service I have received. Highly recommend
Lisa D was wonderful. She ran on time, was professional and made sure I was comfortable throughout my ultrasound. She explained everything and answered all of my questions. I had a fantastic experience from the minute I walked in and would definitely go back.
Friendly staff, really kind and lovely walking you through every step. Used a warmed gel for the ultrasound 👍👍👍 super fast, waited maybe 5 minutes to check in and then 2 minutes before mammo and another 2 before sonogram. In and out in about 30min!! …
It was my first time having an ultrasound. I was immediately greeted with a smile. After changing into my gown. I proceeded to her office. The door opened and I noticed that there was mood lighting. It automatically relaxed me. Between that and her amazing personality. I left there having a wonderful experience
I had a great experience with Andrea as my MRI technician in the New Windsor location. She was very nice, and made sure I felt comfortable the entire time. She explained everything throughout the process. I don’t like needles or IVs and she was gentle, didn’t even feel the contrast needle.
What an incredible imaging facility. I called to schedule a neck ultrasound and Sara was able to fit me in next day. My US tech was Lisa D and she was phenomenal. Kind and friendly explained everything to me. My registration was quick and flawless w the help of Jillian and Keri. I would recommend this to all family and friends.