These people are the absolute worst. Constant fight for three years! You can even go into the office and talk to these people and they’ll screw up any instructions you give them!
What a bunch of asshats my bill went from 30.00 to 947.00 and they refuse to even make payment arrangements she says your toilet is probably leaking thats outragous who has that kind of money laying around.
hudson wter works is the wost ever run company…They are running a legal monopaly..The state of flordia needs to shut them down. The old lady behind the counter is a mean old bag and has no buisness working with the public…screw u hudson water works
0 STARS IF I COULD .WHO CLOSE EVERYDAY AT 3:00 PM VERY BAD COSTUMER SERVICE , IF U LATE ONE DAY $5 LATE FEE REALLY? THIS COMPANY SUCKS BIG TIME HUDSON WATER WORKS DON’T WORK IF U ARE MOVING TO HUDSON THINK AGAIN 🤔 …
This is what happens when you give power to the wrong people…Absolute Extortionists with Unfettered Power! Sounds too familiar to Safelite and the arrangement they have with GEICO. The definition of a Monopoly and not the board game.
Deserves zero stars or a negative rating. Property owner had water shut off due to a leak/not in use at the time. Hudson Water Works took the liberty of CUTTING OUT BOTH THIS METER AS WELL AS METER TO AN ADJACENT PROPERTY BY SAME OWNER …
Phone is always busy!!, customer service is okay, its a nughtmare cuz u cant pay online unless u have checks for verification!!. I dont use checks. All day at work i gotta call and try to get thru…
3 times in 30 days our water is off due to work being done in sea ranch but we are never given notice of the water being off. Severely unprofessional and ridiculous!
If your do not own the home you cannot start service. If you rent your home out the homeowner has to have service in their name. The tenant cannot have service on their own. If you are a realtor and want to turn on service, forget about it …
Horrible thieves…..Have owned the same residence in Hudson for over 10 years. Last month my water was shut off because a $5.00 late fee wasn’t paid. Should not have even been one considering the bank has been sending the same pmt. for …
This company is trash!! No way to pay online!! Monopolized at its finest!! When you call it’s always busy… they make u late on payment for the late fees… garbage period!! This shouldn’t be allowed!! TOOK ME A WHOLE MONTH TO GET THRU!! THEY WILL NOT WAIVE ANY LATE FEES PERIOD!! MAKE SURE YOU PAY OR THEYLL DISCONNECT!!
This is the worst company on earth.Rude and they will scam you out of your money.I notified them that we sold our property but they continue to charge.They are watched by no one except there board of directors.Ha …
They worked on my neighbor’s property but left a pile of gravel and sand in OUR front yard where their truck was parked. Now, they aren’t answering the phone. Horrible horrible company. I would never work with you.
The reviews do not lie. This place is a joke, I am embarrassed for them. They are scamming the citizens out of money as their standard operating procedure. I am not sure how a public utility gets away with “depositing payment checks when someone gets around to going to the bank”. Seriously?
Negative fifty stars. Heartless, disconnected water after under mandatory evacuation from Hurricane Irma. Wasn’t even in the state due to no power. I usually have money on account there so I don’t have to pay their unreasonable time frame …
This company is the absolute worst when it comes to customer service. They give you 10 to 12 days to pay your bill from the time when it comes in the mail which is between the 2nd 4th of each month. If it”s not paid by the 15th or 16th …
I have no choice but to deal with this company. I’ve called to pay my bill during business hours and am connected to the emergency service instead. Their closing time of day has clearly not arrived (which is 3pm) and I cannot talk to …
I HATE Hudson Water Works! Worst utility company I’ve ever had. They only recently started taking payments online. For the past 8 years I have my bank send a payment on the same day every month, 10 days before the due date. I always …
I have been a customer of Hudson Water Works for 3 years and have never had a problem. I pay the bill online through my banks ‘bill pay’ and have all my bills set up to be sent within the first few days of every month. I have it set up to …
I was warned ahead of time that this company is very difficult to work with. I did not realize how bad a utility company could be. They make Pasco County Utilities look heavenly. As a renter, you cannot go and have the water turned on. …
horrible services for billing, we got shut off for a $5.00 late fee. billing comes 5 days before it due and not enough time to mail it to them. we need to go to the members meeting and complain
New management and/or employees please!?! Worst customer service I have ever seen a utility company have, and possibly ‘any’ company for that matter. Something needs to be done to change this. I mean how long can a company go with this many …
If I could give them a zero I would. Cannot get a receipt for a bill I paid. If you are not the owner of the property but a tenant you have no recourse with them. What ever happened to customer service?
If could give less than 1 star I would. You can’t pay online. You can’t get help during their “lunch hour” IT’S A UTILITY COMPANY! Got shut off because they mailed bill to wrong address. It cost over 90$ to turn back on. If I wanted to …
Can never get through phone line. Always busy or gone. Can’t leave voice message. Passed 7 years never once have I been late or had a transaction go through. They sure can get out fast to put a lock on your line but can never get through to them to make a payment. No online payment, no notice in mailbox. Worst company, service ever.
the water meter broke and is gushing water for 6+ hours. The service tech lied and said he cane out and itt was a “Back Flow” issue… I guess he didnt see the 4ft of water shooting out. This company left six houses without water. Four of …
Absolutely worse customer service. I had read these reviews before and thought surely these complaints are exaggerated. I have on my house here for 10 years it was a vacation home so when I moved back down here in March I called to have my …
I have never seen a company star rating of 1.6 !!! That should tell you something right there.
The old man in the back room has to be the rudest person i have ever come in …
Yes I called in for employment they do nothing but lie to you and tell you to call back and call back Oh professionalism at all Is erostars review for me
Recieved my water bill on the 3rd. Sent a check in the same day. They held my check until the 25th just to charge me a late fee. Not the first time they have done this to me. I only paid the water bill and tried to dispute the late fee. …
wow, I really don’t know what to say. If I had read these reviews before I never would have bought my home in Hudson. I went back to get new service and was met with paperwork that could have been filled out the first time I went before I …
The only way to prevent them from scamming you is to turn in your check in person and get a written receipt. If you mail in a check every other month they will wait to deposit it until after it is late just to be able to charge late fees. …
Most HORRID company ever. I’d honestly like for customers of Hudson Water Works to contact a media source to do a story on their criminality, since they are not regulated by utility commissioner. I will be. What office manager screams…..over customers and hangs up?? And yet our area held hostage to this utility company.
THANKS HUDSON WATER ( MIKE) FOR ALERTING ME OF A WATER LEAKAGE COMING FROM MY GARDEN HOSE
👎 …
Kinda jealous of Flint, Michigan right about now..
One of their workers tried to run me off the road today and then preceded to flip me off 100 times
As everyone else has mentioned, terrible customer service and I’ve been given attitude every time I’ve called.
The absolute worst customer service EVER!. The office staff is lazy and rude.
Can’t give a zero or I would. Very bad customer service and policies. I was H.R. before I retired and these people wouldn’t have a job.
This company does not give a damn about their cutomers. If there was an alternative to this company they would be out of business next week.
Really really bad customer service. The goverment needs to shut them down. It isnt allowed to have a utlity owned buy a private company..
These people are the absolute worst. Constant fight for three years! You can even go into the office and talk to these people and they’ll screw up any instructions you give them!
What a bunch of asshats my bill went from 30.00 to 947.00 and they refuse to even make payment arrangements she says your toilet is probably leaking thats outragous who has that kind of money laying around.
All they want is money they could care less about you don’t do nothing wrong or will turn off no warning
hudson wter works is the wost ever run company…They are running a legal monopaly..The state of flordia needs to shut them down. The old lady behind the counter is a mean old bag and has no buisness working with the public…screw u hudson water works
0 STARS IF I COULD .WHO CLOSE EVERYDAY AT 3:00 PM VERY BAD COSTUMER SERVICE , IF U LATE ONE DAY $5 LATE FEE REALLY? THIS COMPANY SUCKS BIG TIME HUDSON WATER WORKS DON’T WORK IF U ARE MOVING TO HUDSON THINK AGAIN 🤔 …
This is what happens when you give power to the wrong people…Absolute Extortionists with Unfettered Power! Sounds too familiar to Safelite and the arrangement they have with GEICO. The definition of a Monopoly and not the board game.
Deserves zero stars or a negative rating. Property owner had water shut off due to a leak/not in use at the time. Hudson Water Works took the liberty of CUTTING OUT BOTH THIS METER AS WELL AS METER TO AN ADJACENT PROPERTY BY SAME OWNER …
Horrible nasty people. So rude. They were rude the moment I walked in. Can only describe them as con artists charging made up fees.
Phone is always busy!!, customer service is okay, its a nughtmare cuz u cant pay online unless u have checks for verification!!. I dont use checks. All day at work i gotta call and try to get thru…
3 times in 30 days our water is off due to work being done in sea ranch but we are never given notice of the water being off. Severely unprofessional and ridiculous!
If your do not own the home you cannot start service. If you rent your home out the homeowner has to have service in their name. The tenant cannot have service on their own. If you are a realtor and want to turn on service, forget about it …
Horrible thieves…..Have owned the same residence in Hudson for over 10 years. Last month my water was shut off because a $5.00 late fee wasn’t paid. Should not have even been one considering the bank has been sending the same pmt. for …
This company is trash!! No way to pay online!! Monopolized at its finest!! When you call it’s always busy… they make u late on payment for the late fees… garbage period!! This shouldn’t be allowed!! TOOK ME A WHOLE MONTH TO GET THRU!! THEY WILL NOT WAIVE ANY LATE FEES PERIOD!! MAKE SURE YOU PAY OR THEYLL DISCONNECT!!
This is the worst company on earth.Rude and they will scam you out of your money.I notified them that we sold our property but they continue to charge.They are watched by no one except there board of directors.Ha …
They worked on my neighbor’s property but left a pile of gravel and sand in OUR front yard where their truck was parked. Now, they aren’t answering the phone. Horrible horrible company. I would never work with you.
The reviews do not lie. This place is a joke, I am embarrassed for them. They are scamming the citizens out of money as their standard operating procedure. I am not sure how a public utility gets away with “depositing payment checks when someone gets around to going to the bank”. Seriously?
Negative fifty stars. Heartless, disconnected water after under mandatory evacuation from Hurricane Irma. Wasn’t even in the state due to no power. I usually have money on account there so I don’t have to pay their unreasonable time frame …
This company is the absolute worst when it comes to customer service. They give you 10 to 12 days to pay your bill from the time when it comes in the mail which is between the 2nd 4th of each month. If it”s not paid by the 15th or 16th …
I have no choice but to deal with this company. I’ve called to pay my bill during business hours and am connected to the emergency service instead. Their closing time of day has clearly not arrived (which is 3pm) and I cannot talk to …
I HATE Hudson Water Works! Worst utility company I’ve ever had. They only recently started taking payments online. For the past 8 years I have my bank send a payment on the same day every month, 10 days before the due date. I always …
I have been a customer of Hudson Water Works for 3 years and have never had a problem. I pay the bill online through my banks ‘bill pay’ and have all my bills set up to be sent within the first few days of every month. I have it set up to …
I was warned ahead of time that this company is very difficult to work with. I did not realize how bad a utility company could be. They make Pasco County Utilities look heavenly. As a renter, you cannot go and have the water turned on. …
horrible services for billing, we got shut off for a $5.00 late fee. billing comes 5 days before it due and not enough time to mail it to them. we need to go to the members meeting and complain
New management and/or employees please!?! Worst customer service I have ever seen a utility company have, and possibly ‘any’ company for that matter. Something needs to be done to change this. I mean how long can a company go with this many …
If I could give them a zero I would. Cannot get a receipt for a bill I paid. If you are not the owner of the property but a tenant you have no recourse with them. What ever happened to customer service?
If could give less than 1 star I would. You can’t pay online. You can’t get help during their “lunch hour” IT’S A UTILITY COMPANY! Got shut off because they mailed bill to wrong address. It cost over 90$ to turn back on. If I wanted to …
Can never get through phone line. Always busy or gone. Can’t leave voice message. Passed 7 years never once have I been late or had a transaction go through. They sure can get out fast to put a lock on your line but can never get through to them to make a payment. No online payment, no notice in mailbox. Worst company, service ever.
the water meter broke and is gushing water for 6+ hours. The service tech lied and said he cane out and itt was a “Back Flow” issue… I guess he didnt see the 4ft of water shooting out. This company left six houses without water. Four of …
Absolutely worse customer service. I had read these reviews before and thought surely these complaints are exaggerated. I have on my house here for 10 years it was a vacation home so when I moved back down here in March I called to have my …
I have never seen a company star rating of 1.6 !!! That should tell you something right there.
The old man in the back room has to be the rudest person i have ever come in …
Yes I called in for employment they do nothing but lie to you and tell you to call back and call back Oh professionalism at all Is erostars review for me
Recieved my water bill on the 3rd. Sent a check in the same day. They held my check until the 25th just to charge me a late fee. Not the first time they have done this to me. I only paid the water bill and tried to dispute the late fee. …
wow, I really don’t know what to say. If I had read these reviews before I never would have bought my home in Hudson. I went back to get new service and was met with paperwork that could have been filled out the first time I went before I …
The only way to prevent them from scamming you is to turn in your check in person and get a written receipt. If you mail in a check every other month they will wait to deposit it until after it is late just to be able to charge late fees. …
Most HORRID company ever. I’d honestly like for customers of Hudson Water Works to contact a media source to do a story on their criminality, since they are not regulated by utility commissioner. I will be. What office manager screams…..over customers and hangs up?? And yet our area held hostage to this utility company.