Internet service provider, Hughes Network Systems, LLC
Discover why HughesNet is America’s #1 choice for satellite Internet. With fast speeds, more data, and built-in Wi-Fi, you can love where you live … See more
I didn’t like anything about their services. Not only do they have horrible service their customer service is even worse. They are not very helpful. They argue with you on the phone. What kind of service is that. Do not I repeat do not get their service
This is the absolute worst interenet i have ever had and by far the worst costumer service i have ever had. They lie and will screw you over, DO NOT USE THIS COMPANY.
horrible service, horrible connection, way too expensive. If I had any other option – I would jump on it immediately. I live in a very rural area and sadly this is ALL I HAVE to choose from….. DON ‘T DO IT IF YOU HAVE ANY OPTIONS AT ALL
Horrible service and customer service! They lie! There service does not work and they won’t try to fix it. They keep changing the appointment when the “technician” is supposed to come out. They are a scam!!!! Stay away!!!!
the worst internet ive ever had never from the first day they installed it it has never worked for more than 10 mins and i have to stand in my closet to get service i later called for them to come check the router and they asked for $120 to …
Hughes Network sold us a system stating certain benefits we would get from their service. NONE OF IT WAS TRUE. We cancelled the same day it was installed. The problem is extreme stupidity or fraud. When customer service was contacted we got …
Slow service, no support, lousy response time, signal is always failing, and the company is a rip off. Customer service is especially horrible. Stuck with the company because its the only provider in this area besides dial up. AVOID THIS COMPANY AT ALL COSTS!
DO NOT USE HUGHES NET. #1 they are not based in the USA. #2 service is horrible. #3 There’s a fee to cancel. #4 It takes 45 minutes to cancel. Yes, you’re on the phone for 45 minutes as they bug you not to cancel.
THIS COMPANY TOLD US THAT WE WOULD HAVE THE SAME SERVICE AS WE HAD WITH VERIZON BOTH PHONE AND INTERNET–WELL THAT IS NOT TRUE-WE SWITCHED OVER 7 MONTHS AGO AND THE PHONE HAS GONE DOWN 5 TIMES, THE INTERNET BARELY WORKS AND YOU CAN NOT …
HORRIBLE!!! Internet has never worked and now they want to charge me to cancel! Was told when I signed up for the service they would refund is service did not work.Customer service is awful and uninformed. No one from Engineering calls back. DO NOT USE HUGHES NET!!!
Very poor customer service. Upgrade installation today left me without internet or phone service. Tech support person was discourteous and unprofessional. I am extremely displeased with HughesNet.
This is the worst company and worst services, this company should not be selling its services, it is horrible in every aspect and they try to scam in a thousand possible ways. the internet is a mess
This is not a comment about their service or health of the customer facing products but the people who work here. They are all very well meaning friendly and amicable from folks who work hard on day to day operations of the back office as well as the enterprise IT.
The worst internet service ever!!!!!!! I have called all day, been hung up on 4 times. On hold for hours, no one will help can NOT EVEN CONNECY TO SERVICE!!! Do NOT GO WITH HUGHES NET, NO INTERNET IS BETTER THAN BEING TIED INTO A CONTRACT FOR TWO YEARS, $80.00 A MONTH AND NO INTERNET CONNECTION AND NO ONE TO HELP
Don’t get Hughes Net! I had it a few years ago when I lived in Puerto Rico since it was the only option, but I switched the first chance I got. The internet was limited and extremely slow
The internet service is awful, gets even worse on cloudy and rainy days. Put up with it for 13 months then cancelled cost me $220. What a rip off.
Don’t believe what they tell you about your speeds.
I dont have to say what most people are sying in the revies because it is all completelty true. This company bases itself off of lies and the worst customer service I have ever expierenced.
Hughs net is the Worst. When its. Raining your reception is lost. Fax machines are not compatable With hughes network. Plus the service is so slow its worse then dial up. After all this they have the nerve to Charge me $400.00 to cancel. …
I have tried to get them to fix my Internet since the first few weeks I got it. I think dial up would be faster. The only thing worse than their internet is their service. One of the worst companies I have ever delt with. I do not think I have ever actually spoken to someone in the US or that spoke clear English.
I returned my hughesnet radio, modem and cords in one package… Now they are saying I only sent them the modem and I owe them over 200 dollars, they are not stealing 200 dollars from my pocket… Good luck with your scams to make a quick …
What they promise is not what you get. Speed terrible. They do not tell you until after they install it that there is Limited Access-you can only use so many hours a day. Asked them to come get their stuff and the refuse to stop service.
They lied about the service they provided and never sent a bill while at the same time took money out of my account. Also charged $400 to disconnect. If i could give a zero I would!
They will not give a shipping label for returned equipment in returned box for modem did not mention radio so I sent just modem now got law firm collection calling and mailing me for 347.00 for item I had no idea about search internet found out this is done to others too
Horrible service and completely horrible customer service. I wouldn’t recommend this company to my worst enemy. Called because I have extremely low connection speeds and they informed me they needed me to provide a computer so they could …
Absolutely the worst internet provider I’ve ever used.
I recently moved into new house and decided to try Hughes WiFi. Has not worked adequately since it was installed. I called to let customer service know that …
Can NOT understand their 3rd world phone operators that pose as “customer service”. This company is absolute garbage! If hughesnet is your only option, you’re better off just not having internet. The people who posted 5 stars for this …
Terrible service. Works occasionally. mostly not. When I cancelled they didn’t cancel me and kept charging me. Won’t refund me for services I didn’t request or use. They are ether inept or dishonest. Either way, awful company.
In the past few months I have spent HOURS on the phone with Hughesnet trying to resolve a number of problems that I have had with their service. I have never dealt with a more difficult, confusing, and incredibly ineffective company in my …
garbage service. Would give 0 stars if I could. Couldn’t even stream YouTube on phone. Then when I tried to call and cancel they gave me a fit… some dude from India or Somalia or wherever. Borderline scam.
My experience with Hughes Network Systems has been horrible in the last four months, because I left where my old residence where service was installed. I left the area ion April 2017, wherein I ask for service to be disconnected in Owings, …
If I could give a minus 5 stars, I would. I thought I was already using the worst internet supplier in the universe, and then I signed up with Hughesnet. NOW I have the worst internet in the universe! We have enough “high speed” internet to …
Ordered 20GB and was signed up for 10GB. Wasn’t informed that this was a lease and was charged for the included modem. The internet speed is terrible, both download and upload way lower than the advertised speed. Account service thru the …
I wouldn’t even rate this internet provider. Not only do they lie but their customer service is pathetic! The whole 24-48hrs call back is a week later, improper installation about caused a house fire (2 outlets, phone, and their …
Hughesnet is not by any means the worst corporate villain out there, and their products will not kill you like cigarettes, known and deadly automotive defects and medical devices with documented (and lethal) side effects, to name a few, but …
Called company several times to let them know about identity theft and each time someone takes down my information and does NOTHING to resolve the issue. No one keeps their word and calls me back. I simply need a letter so I can give to …
Just like with other companies they’ll do anything to get you to sign up & now that I’ve had them for two years, disconnect is horrible !!!
they want me to climb on my roof (I’m over 50 years old single woman ) and …
This is the most deceitful, bold faced lying, cheating company who will find excuse after excuse to not charge what you were told on the phone when you signed up. Was offered all kinds of discounts, deals and rebates on the phone and to …
My company has used this service for over 2 years as we had no other viable broadband options. We have had numerous equipment failures over this period. The last time a contract tech was sent out to service our satellite we were sent a …
Same thing in Mexico, they promise 25 Mbs to you, but you can’t even watch comfortably a YTube video without it stopping. Unfortunately they don’t do anything to fix it and want to force you to keep paying one year.
Terrible customer service, I cancelled service due to slow internet speed. I was not under a contract, but had been with HughesNet 2 years. I waited on line to cancel service for 1hr only to get told that I needed to climb up on my roof to uninstall a piece. 5 days later I get a bill for unreturned equipment
Terrible. There is a reason they ha e contracts. Because they know you will cancel. So they want to get all the $$ they can from you. Realy bad service
False Advertising, Service provided is not the service received. Constant throttling. Cannot maintain business internet service to actively manage my business needs. Cannot make emergency services calls without calls failing, dropping or being fully garbled. 10/10 would never recommend!
One of the worst customer service experiences of my entire life. They don’t listen. They don’t care. I can’t speak to anyone in the United States. Totally screwed me over when my equipment failed, but they didn’t care. Showed zero empathy. …
Please DO NOT order ANYTHING from this SCAM!!! I have had service for one month, 2 weeks into my services the router stopped working. I called over and over, and never got any help. I asked for a new router, since the technical support …
I was a customer of Hughesnet for a couple years. I returned my equipment and they charged me $800.00 after that for cancelling my service. Record any calls to Hughesnet because they do not keep their promises. If you should happen to get a …
Worst internet in the world. I signed up with the promise of 25meg speeds. On multiple speed tests I was only getting 1-2 meg speeds. When I called to cancel they told me on there end they showed I was getting 30 megs of speed. Such bs …
This is a truly awful product. Very slow speeds at a high price. Horrible tech support who tells you that there is no problem. I cannot say how exceeding dissatisfied I am with Hughes and how much I wish I was never involved with them.
They sweet talk you on the phone but when it comes to service, it is another thing. Had an 8am-11am appointment to install a dish at my home, they arrived at 3:45 pm and close to dusk, rushed the dish install (I am not happy with the …
Don’t buy into the commercials, this internet is a joke. They fail to tell you the latency is crazy high, think of old school dial up but worse. They are way overpriced for the horrible service you get and the tech service is even worse. You are better off with out service, it will save you a ton of heartache.
This was the worst experience I had ever had dealing with an internet provider. They will promise you the moon and stars but once you are connected they are a
very unreliable network. You will realize that nothing works the way it should. …
Gen 5 internet change the name to be more accurate .5 gen average speed is .56 they will not fix the issue as this is the way they setup the throttling. DO NOT BELIEVE THEM THEY WILL LIE TO GET THE SALE. 1-3 MEG IS WHAT THEY NOW CLAIM FAR …
I have been with hughesnet since 2015 and have never had reliable service. Have called many times to try and get something done to fix the situation and run into RUDE service people who all they want to do is for me to keep my lousy …
After multiple attempts to get the much touted Gen 5 service to perform in an manner better than the dial up internet service of the mid-80’s, we finally pulled the plug and ran off of our Verizon hot spots which were far from perfect but …
I have had this service for over 20 years, but due to economic conditions we need to discontinue service. In an attempt to have our service disconnected the service person continued to try to keep us on service and giving us options to …
Worst internet service ever…..literally. being the only internet providers our house we had hughnet for 3 years ,no speeds ever matched their advertised speeds. With multiple called to customer service and their end it looked good …
Employees poorly trained we had an unexpected death in our family and was told wr would pay one price and was charged over 700$. Would not recommend 100%.
I would not recommend this service. We set this service up when we were engaged under my legal name still as they needed your ssn. I called and let them know after I was married that my name changed numerous times and they still had me …
So I need to cancel my service. I called in, and after getting prompted to death by an AI who couldn’t seem to understand me (English is my first language), I finally get to speak to someone who had to go thru all the options to retain me …
Service was installed July 29 called to cancel service August 24 I also recorded the conversation and made them aware I was recording never received the box to return everything the next thing I know they’re calling me in November the day …
Many years ago this was a fine company, full of top notch American engineers. About the time Hughesnet was developed as a product, the company purged its talent, and went to a cheap labor model. It replaced its best people with cheap …
Worst Customer Service Ever!!!!! Beware that they will tell you that you have 30 days warranty and to cancel your service and no fees. Then they charge you for $400 early termination of 2 year plan and charge you for the Installation …
I am besides myself!! This company is beyond horrible! There service is not sufficient to run a camera doorbell or a fire stick. We have been calling for months and they will not let us out of the contract. I asked the rep if I had a …
This is not a good service. I have called and sent e-mails concerning my issues. We ordered internet and have not had one single day that we can actually use it with no issues. Every person I have spoke to are not even close to being on the …
Not happy at all with their customer service. I called the 1800 number to get help for my mom’s account. She was promised a mail in rebate card of $300 dollars. when the card never arrived after she signed up, we decided to call and see …
Bad internet service. Worse customer service.
I am so sick of talking to Customer service. What a disappointment. They talk over you and they don’t understand anything I say??????
awesome Comoany
Horrible
Satellite communications company
I just love this place
It’s all about EVOLUTION!!!!
Nice
Excellent place to work!
True is to late .
Pf h24.
The best place too work.
Worst internet ever don’t spend your money here
Just don’t do it.
Excellent campus, work environment and service.
I agree – customer service totally stinks! Approach with caution.
Best satellite based Internet service provider
great place people will say the service is bad but it is really great!!!!!!!
This company is a scam! Horrible internet and customer service!
The place was beautiful and the people were very warm and accomodating.
sub contracting work. Mil work repair . The food was delicious
No internet reception where I live. I plan to cancel and pay the fee.
Hey guys its not all that bad. They have a crap ton of satellites.
Worst company ever
I believe this company to be a scam…..Been waiting for over a month, to get their product back to them.
Continuous outages cant stream due to gig limits simply put a bad joke
The absolute worst company. I would never ever recommend to anyone. Customer service is even worse.
It is an okay place to work, many employees do not get work leave options, though.
Cuase it’s a fantastic place to work at
I didn’t like anything about their services. Not only do they have horrible service their customer service is even worse. They are not very helpful. They argue with you on the phone. What kind of service is that. Do not I repeat do not get their service
absolute worst WiFi you can get. DO NOT get anything from these people. It’s a waste of money and is practically unusable.
This is the absolute worst interenet i have ever had and by far the worst costumer service i have ever had. They lie and will screw you over, DO NOT USE THIS COMPANY.
horrible service, horrible connection, way too expensive. If I had any other option – I would jump on it immediately. I live in a very rural area and sadly this is ALL I HAVE to choose from….. DON ‘T DO IT IF YOU HAVE ANY OPTIONS AT ALL
Company is trash. Do not subscribe with them, cell phone service is faster
Horrible service and customer service! They lie! There service does not work and they won’t try to fix it. They keep changing the appointment when the “technician” is supposed to come out. They are a scam!!!! Stay away!!!!
This company is a bunch of thieves. Will try to bully you into not cancelling after failing to provide service
Hughes Network Systems are home ground of a HUGE Satanic Ritual Hate Crime place. They did harroundous numbers of harrassment to death to me
the worst internet ive ever had never from the first day they installed it it has never worked for more than 10 mins and i have to stand in my closet to get service i later called for them to come check the router and they asked for $120 to …
Went in for a demo. Great staff.
Hughes Network sold us a system stating certain benefits we would get from their service. NONE OF IT WAS TRUE. We cancelled the same day it was installed. The problem is extreme stupidity or fraud. When customer service was contacted we got …
Slow service, no support, lousy response time, signal is always failing, and the company is a rip off. Customer service is especially horrible. Stuck with the company because its the only provider in this area besides dial up. AVOID THIS COMPANY AT ALL COSTS!
DO NOT USE HUGHES NET. #1 they are not based in the USA. #2 service is horrible. #3 There’s a fee to cancel. #4 It takes 45 minutes to cancel. Yes, you’re on the phone for 45 minutes as they bug you not to cancel.
THIS COMPANY TOLD US THAT WE WOULD HAVE THE SAME SERVICE AS WE HAD WITH VERIZON BOTH PHONE AND INTERNET–WELL THAT IS NOT TRUE-WE SWITCHED OVER 7 MONTHS AGO AND THE PHONE HAS GONE DOWN 5 TIMES, THE INTERNET BARELY WORKS AND YOU CAN NOT …
HORRIBLE!!! Internet has never worked and now they want to charge me to cancel! Was told when I signed up for the service they would refund is service did not work.Customer service is awful and uninformed. No one from Engineering calls back. DO NOT USE HUGHES NET!!!
Very poor customer service. Upgrade installation today left me without internet or phone service. Tech support person was discourteous and unprofessional. I am extremely displeased with HughesNet.
This is the worst company and worst services, this company should not be selling its services, it is horrible in every aspect and they try to scam in a thousand possible ways. the internet is a mess
This is not a comment about their service or health of the customer facing products but the people who work here. They are all very well meaning friendly and amicable from folks who work hard on day to day operations of the back office as well as the enterprise IT.
The worst internet service ever!!!!!!! I have called all day, been hung up on 4 times. On hold for hours, no one will help can NOT EVEN CONNECY TO SERVICE!!! Do NOT GO WITH HUGHES NET, NO INTERNET IS BETTER THAN BEING TIED INTO A CONTRACT FOR TWO YEARS, $80.00 A MONTH AND NO INTERNET CONNECTION AND NO ONE TO HELP
Don’t get Hughes Net! I had it a few years ago when I lived in Puerto Rico since it was the only option, but I switched the first chance I got. The internet was limited and extremely slow
The internet service is awful, gets even worse on cloudy and rainy days. Put up with it for 13 months then cancelled cost me $220. What a rip off.
Don’t believe what they tell you about your speeds.
I dont have to say what most people are sying in the revies because it is all completelty true. This company bases itself off of lies and the worst customer service I have ever expierenced.
Hughs net is the Worst. When its. Raining your reception is lost. Fax machines are not compatable With hughes network. Plus the service is so slow its worse then dial up. After all this they have the nerve to Charge me $400.00 to cancel. …
I have tried to get them to fix my Internet since the first few weeks I got it. I think dial up would be faster. The only thing worse than their internet is their service. One of the worst companies I have ever delt with. I do not think I have ever actually spoken to someone in the US or that spoke clear English.
I returned my hughesnet radio, modem and cords in one package… Now they are saying I only sent them the modem and I owe them over 200 dollars, they are not stealing 200 dollars from my pocket… Good luck with your scams to make a quick …
What they promise is not what you get. Speed terrible. They do not tell you until after they install it that there is Limited Access-you can only use so many hours a day. Asked them to come get their stuff and the refuse to stop service.
They lied about the service they provided and never sent a bill while at the same time took money out of my account. Also charged $400 to disconnect. If i could give a zero I would!
They will not give a shipping label for returned equipment in returned box for modem did not mention radio so I sent just modem now got law firm collection calling and mailing me for 347.00 for item I had no idea about search internet found out this is done to others too
Horrible service and completely horrible customer service. I wouldn’t recommend this company to my worst enemy. Called because I have extremely low connection speeds and they informed me they needed me to provide a computer so they could …
Absolutely the worst internet provider I’ve ever used.
I recently moved into new house and decided to try Hughes WiFi. Has not worked adequately since it was installed. I called to let customer service know that …
Can NOT understand their 3rd world phone operators that pose as “customer service”. This company is absolute garbage! If hughesnet is your only option, you’re better off just not having internet. The people who posted 5 stars for this …
Terrible service. Works occasionally. mostly not. When I cancelled they didn’t cancel me and kept charging me. Won’t refund me for services I didn’t request or use. They are ether inept or dishonest. Either way, awful company.
In the past few months I have spent HOURS on the phone with Hughesnet trying to resolve a number of problems that I have had with their service. I have never dealt with a more difficult, confusing, and incredibly ineffective company in my …
garbage service. Would give 0 stars if I could. Couldn’t even stream YouTube on phone. Then when I tried to call and cancel they gave me a fit… some dude from India or Somalia or wherever. Borderline scam.
My experience with Hughes Network Systems has been horrible in the last four months, because I left where my old residence where service was installed. I left the area ion April 2017, wherein I ask for service to be disconnected in Owings, …
If I could give a minus 5 stars, I would. I thought I was already using the worst internet supplier in the universe, and then I signed up with Hughesnet. NOW I have the worst internet in the universe! We have enough “high speed” internet to …
Ordered 20GB and was signed up for 10GB. Wasn’t informed that this was a lease and was charged for the included modem. The internet speed is terrible, both download and upload way lower than the advertised speed. Account service thru the …
I definitely do not recommend this internet! They have horrible customer service and very slow internet speed. Money down the drain! Never again!
The WORST damn company I have EVER had the displeasure of dealing with.
October of 2015 – I suspended my account with Hughesnet until December, due to …
I wouldn’t even rate this internet provider. Not only do they lie but their customer service is pathetic! The whole 24-48hrs call back is a week later, improper installation about caused a house fire (2 outlets, phone, and their …
Hughesnet is not by any means the worst corporate villain out there, and their products will not kill you like cigarettes, known and deadly automotive defects and medical devices with documented (and lethal) side effects, to name a few, but …
Called company several times to let them know about identity theft and each time someone takes down my information and does NOTHING to resolve the issue. No one keeps their word and calls me back. I simply need a letter so I can give to …
Just like with other companies they’ll do anything to get you to sign up & now that I’ve had them for two years, disconnect is horrible !!!
they want me to climb on my roof (I’m over 50 years old single woman ) and …
World’s Worst Internet Provider
This isn’t even the internet. HughesNet promises reliable, fast speeds and …
This is the most deceitful, bold faced lying, cheating company who will find excuse after excuse to not charge what you were told on the phone when you signed up. Was offered all kinds of discounts, deals and rebates on the phone and to …
My company has used this service for over 2 years as we had no other viable broadband options. We have had numerous equipment failures over this period. The last time a contract tech was sent out to service our satellite we were sent a …
Same thing in Mexico, they promise 25 Mbs to you, but you can’t even watch comfortably a YTube video without it stopping. Unfortunately they don’t do anything to fix it and want to force you to keep paying one year.
Terrible customer service, I cancelled service due to slow internet speed. I was not under a contract, but had been with HughesNet 2 years. I waited on line to cancel service for 1hr only to get told that I needed to climb up on my roof to uninstall a piece. 5 days later I get a bill for unreturned equipment
Terrible. There is a reason they ha e contracts. Because they know you will cancel. So they want to get all the $$ they can from you. Realy bad service
False Advertising, Service provided is not the service received. Constant throttling. Cannot maintain business internet service to actively manage my business needs. Cannot make emergency services calls without calls failing, dropping or being fully garbled. 10/10 would never recommend!
One of the worst customer service experiences of my entire life. They don’t listen. They don’t care. I can’t speak to anyone in the United States. Totally screwed me over when my equipment failed, but they didn’t care. Showed zero empathy. …
Please DO NOT order ANYTHING from this SCAM!!! I have had service for one month, 2 weeks into my services the router stopped working. I called over and over, and never got any help. I asked for a new router, since the technical support …
I was a customer of Hughesnet for a couple years. I returned my equipment and they charged me $800.00 after that for cancelling my service. Record any calls to Hughesnet because they do not keep their promises. If you should happen to get a …
Hughesnet is extremely slow and unreliable. Couldn’t wait to get out of our contract and cancel.
Worst internet in the world. I signed up with the promise of 25meg speeds. On multiple speed tests I was only getting 1-2 meg speeds. When I called to cancel they told me on there end they showed I was getting 30 megs of speed. Such bs …
This is a truly awful product. Very slow speeds at a high price. Horrible tech support who tells you that there is no problem. I cannot say how exceeding dissatisfied I am with Hughes and how much I wish I was never involved with them.
They sweet talk you on the phone but when it comes to service, it is another thing. Had an 8am-11am appointment to install a dish at my home, they arrived at 3:45 pm and close to dusk, rushed the dish install (I am not happy with the …
Don’t buy into the commercials, this internet is a joke. They fail to tell you the latency is crazy high, think of old school dial up but worse. They are way overpriced for the horrible service you get and the tech service is even worse. You are better off with out service, it will save you a ton of heartache.
This was the worst experience I had ever had dealing with an internet provider. They will promise you the moon and stars but once you are connected they are a
very unreliable network. You will realize that nothing works the way it should. …
Gen 5 internet change the name to be more accurate .5 gen average speed is .56 they will not fix the issue as this is the way they setup the throttling. DO NOT BELIEVE THEM THEY WILL LIE TO GET THE SALE. 1-3 MEG IS WHAT THEY NOW CLAIM FAR …
I have been with hughesnet since 2015 and have never had reliable service. Have called many times to try and get something done to fix the situation and run into RUDE service people who all they want to do is for me to keep my lousy …
After multiple attempts to get the much touted Gen 5 service to perform in an manner better than the dial up internet service of the mid-80’s, we finally pulled the plug and ran off of our Verizon hot spots which were far from perfect but …
I have had this service for over 20 years, but due to economic conditions we need to discontinue service. In an attempt to have our service disconnected the service person continued to try to keep us on service and giving us options to …
Worst internet service ever…..literally. being the only internet providers our house we had hughnet for 3 years ,no speeds ever matched their advertised speeds. With multiple called to customer service and their end it looked good …
Employees poorly trained we had an unexpected death in our family and was told wr would pay one price and was charged over 700$. Would not recommend 100%.
I would not recommend this service. We set this service up when we were engaged under my legal name still as they needed your ssn. I called and let them know after I was married that my name changed numerous times and they still had me …
So I need to cancel my service. I called in, and after getting prompted to death by an AI who couldn’t seem to understand me (English is my first language), I finally get to speak to someone who had to go thru all the options to retain me …
Service was installed July 29 called to cancel service August 24 I also recorded the conversation and made them aware I was recording never received the box to return everything the next thing I know they’re calling me in November the day …
Worst company to deal with third idea of internet service is no internet.
Many years ago this was a fine company, full of top notch American engineers. About the time Hughesnet was developed as a product, the company purged its talent, and went to a cheap labor model. It replaced its best people with cheap …
Worst Customer Service Ever!!!!! Beware that they will tell you that you have 30 days warranty and to cancel your service and no fees. Then they charge you for $400 early termination of 2 year plan and charge you for the Installation …
I am besides myself!! This company is beyond horrible! There service is not sufficient to run a camera doorbell or a fire stick. We have been calling for months and they will not let us out of the contract. I asked the rep if I had a …
This is not a good service. I have called and sent e-mails concerning my issues. We ordered internet and have not had one single day that we can actually use it with no issues. Every person I have spoke to are not even close to being on the …
Not happy at all with their customer service. I called the 1800 number to get help for my mom’s account. She was promised a mail in rebate card of $300 dollars. when the card never arrived after she signed up, we decided to call and see …