i3 Broadband provides high definition TV, phone, and internet services through a dedicated 100% fiber optic network in the greater Peoria, Champaign, … See more
Received the best service today, and while we usually do, “Cory” promptly fixed the problem, explained what was happening and had it done in a short period of time! Really appreciate the professional! Thanks i3 for hiring this person!
SINCE YOUR COMPANY WAS SOLD TO THE PEOPLE FROM CHICAGO YOUR RATES HAVE GONE UP AND YOU DON’T CARE ABOUT CUSTOMERS ANYMORE. JUST ADD A $6.00 DOLLAR PRICE INCREASE .
Just called to see if I could get a new package or something to lower my bill every month. They offfered me to take my phone service away for 13 a month. Offered me to take auto fee away for 5 a month. But that’s all they could do after we …
Seems like this company has gone out of business. It’s like they absquatulated to use a fun word. No functioning website. No customer service lines today. No communication with customers about the outage.
I3 Broadband is hands down the best Internet/TV Service provider I’ve ever used. I moved from Comcrap to I3 the minute the fiber was installed and ready to use in our neighborhood. In ALL the years I’ve been using them I think my service …
4 months in, Still don’t have consistent internet service, cuts out all the time. Spend more time on the phone with them then I do using their service. They have been out to our house to fix it and did absolutely nothing, coming back out …
The representative for my area was friendly and helpful when going over plan options, pricing, etc. Was available to work with on a weekend. Knowledgeable technicians did a great job on the installation. When I called to switch up my plan, …
Place started great and for 5 years no issues at all but I believe they have outgrown their britches everything has went to hell remotes don’t work service is shotty takes a week for a service call and the bill keeps going up without notice I have enough of them I done ✅
I just had i3 broadband installed this morning and I am very pleased with their service so far. Tim and Patrick did a fantastic job with the installation. They gave me a heads up call to let me know they were on their way to my home as I …
Awesome Internet speeds for half the price of Comcast with “real unlimited data”! I highly encourage all cord-cutters to join, you will NOT be disappointed. I did not purchase a television package so cannot comment on that.
I’ve had centurylink, Comcast, AT&T, directv, and pretty much any other company you can think of, and this company blows them all out of the water by far – in price, speed, reliability, and most importantly – customer service.
Bury the wire yourself as their customer service is garbage. I have waited over 2.5 months now and the wire still lays on the ground in front of my house. Every time I call they extend the window and say I am on an expedited ticket.
Great service when it works. Up early to workfrom home only to find my internetis down. Call the number and got a recordingtelling me to leave a message , they open at 7. Two hours from now! A supposed internet that does not have 24/7 service is worthless!!!
I have been with I3 for four-plus years and have absolutely no complaints and would not trade it for any other server. I don’t know much about electronic equipment so I screw things up sometimes, and I3 gets me straightened out and back on line quickly. Always friendly, helpful people.
Said first 2 months would be 1/2 price and free DVR service. Charged extra fees for DVR and raised prices before the two months had went by . They also installed unknown software one the system.
Best internet/tv provider hands down. They treat their customers incredibly well and there are never any hidden fees or random charges. Internet is incredibly fast. If their service is available, I definitely recommend them.
I have had internet with i3 now for about 2 years, amazing service, quality, and customer service compared to xfinity at very reasonable price. Internet is extremely fast. Highly recommend.
Definitely the fastest internet I have ever had !!! Combined with the Netgear Nighthawk EC360 Router… nothing buffers any more! The TV quality is clearer than any satellite or cable provider has ever had! I wish I would have known about ITV3 years ago!! I recommend their service to anyone who can get it!
So we switched providers from Direct tv to Itv3 and tv was working perfectly fine before install! Installer comes out and hooks everything up says your good to go and leaves!! Turn tv on and lines running through my 55 in smart tv!! They …
The internet has been down for more than 24 hours. They don’t respond to calls and have responded to emails with terrible excuses – like that my modem was disconnected from my router. I’m not a fan of Comcast but I’m going to have to go back to that.
Both cable boxes hard drives failed within a year… Was unable to watch anything on DVR. The DVR would not play recordings, would freeze, and unoperable. We only use cable for DVR. We have to go get two new boxes and we lose all DVR …
Truly the best service and they have not raised their rates year after year. Rarely a connection problem. Only once I felt inconvienced but it wasnt down long. First time in three years I had connection problem in prime time tv viewing. I will be staying with this company for a long time.
Internet speed is awful. We switched from Comcast and purchased the fast internet speed. We had faster internet in 1995. Have had them back out several times. Problem still exists, TV is scrambled at times. Disappointed.
I am completely 100% satisfied with this company! I have internet, cable, and phone. From customer service, to installation, and technical support they are superior to any cable, phone, or internet company I have ever had. The quality of …
Technicians answered all my questions on-site before installation in a very efficient and courteous manner. Internet service is excellent and cost-effective.
Currently have service with them and I love it! The customer service agents we’re very friendly and answered all my questions knowledgeably. Great speed and great price!!
Their work crews absolutely butchered the yards in my neighborhood. It is not good sales craft to start a relationship with a potential customer by having them standing out in the yard wondering how long it will take before the scars in …
I can not stress enough how great their customer service is. Internet is blazing fast. To be honest, the TV service isn’t very good but if you are streaming or just using for internet they are amazing. Support small!
The remote controls do not work reliably. For reasons that are absolutely inexplicable, a television will get stuck on a channel, or will go off entirely. With this company, you cannot simply walk into a room, mindlessly turn on your …
Great service, excellent prices!! From the initial phone call to set up service, to the guys installing and the ease of use. For the people complaining I believe is reviews copied and pasted from the Monopoly competition. I am saving $97 a month by switching to itv3!!!
Great service! They installed the fiber cable without any problems and cleaned up any messes they made. The guy that goes inside the house to drill the hole wears shoe covers on his shoes. They just recently came out to bury the cord and …
Been without business email for going on 3 days. The first day I called in to see what was going on and they told me that there was no problem, that it was my computer ( I have 5 computers all doing the same things) The second day they told …
Have had this service for a couple years and haven’t had a lot of trouble until recently. A LOT of buffering. I was told it happens when there’s a lot of traffic and they are working on the issue. Not really sure if that is the problem …
Best internet provider in the Dunlap area.
We had nightmare issues with my precious provider who shall remain nameless (you know who you are!) and went with i3 when they came to town. …
Have had issues from the very beginning. Very unreliable service and always an excuse as to why service is down. Can never watch a complete program on TV without some buffering. Wish someone with the company would take our issues seriously.
Based on a Manager of the sales staff coming to my doorstep trying to sale me up on a plan I didn’t want and refusing to leave when I told him to get off my porch I would give 0 stars.
We had an issue with our I 3 service today and called a tech to help us through it. He told us exactly what we needed to do and we are back up and good. Awesome service on a Sunday afternoon at 4:00!
Thanks and keep up the good work!
Very disappointed with video service 3 days last month and 2 days and still a problem. Video freezes no less than 3 times in every half hour Very frustrating. At the least a monetary amount should be offered
Has been the worst service for tv I have ever had. The TV is constantly buffering and the people talk and their mouths aren’t with the words. A 12 month time frame and they can’t figure it out yet so by by
I’ve had it for about 6 months now. Cancelled comcast, good choice. Stupid fast. No lag gaming. No technical difficulties, it just works. Big fan. Thanks I3.
I was all-in on I3. I liked the idea of a local company. I liked not supporting big conglomerates like the major internet and tv providers. I liked the idea of their buried fiber connection that would reduce downtime. Unfortunately, they …
When our i3 was installed it quit shortly after the tech left and we were afraid we had made a big mistake in signing up. However, the tech that came out to fix the issue (it was a bad router) was great. He was knowledgeable, friendly, AND …
Internet speed has been an issue for months. I talked to an i3 technician and he confirmed what I assumed. I3 has grown too fast and can sustain the internet quality. Rather than slow down and fix the issue they continue to grow and keep …
I got to experience i3 Broadband from a unique perspective. I was hired to do photography for them. The employees are truly valued and their work spaces reflect the excellent work environment and culture. Everyone was so friendly and …
(Translated by Google) Excellent
(Original)
Excelente
The best decision I’ve made with i3 Broadband!
Internet is subperb with my computer & all!
Landline is just the best! …
Received the best service today, and while we usually do, “Cory” promptly fixed the problem, explained what was happening and had it done in a short period of time! Really appreciate the professional! Thanks i3 for hiring this person!
Fast cheap fiber optic internet.
Easy to contact and work with.
Company has up and abandoned Peoria.
Just the best
Best company I’ve been with
Great service
Very pleasant and willing to work with you
Pretty neat
Pretty fast
Best internet around
Service is FAST and they are very helpful!
We could do better on service please
No service in my area
Cannot give a true remarks as yet
trash. buffers every 10 seconds when i stream
Only had service for 3 weeks and have already lost service twice. Not happy
Worst provider ever. No contact from sales rep after signing.. No contact to ask about our thoughts on service. Go with someone else
This itv3 service is a decade behind in technology. I switched from Comcast and will be switching back.
Great people to work with!
Awesome service, super fast internet. So glad I switched out of Comcast
A breath of fresh air away from Comcast!
This company does not finish set ups or follow up set up problems. Go with anyone but this company!
The gentleman I dealt with was very helpful and friendly
the best around just like anything else you always have to learn how to use it had it for over a year and have never had any problems with it
Amazing service and customer service!
None better!
The best service!
SINCE YOUR COMPANY WAS SOLD TO THE PEOPLE FROM CHICAGO YOUR RATES HAVE GONE UP AND YOU DON’T CARE ABOUT CUSTOMERS ANYMORE. JUST ADD A $6.00 DOLLAR PRICE INCREASE .
They raised their price within one month $20 no notice very disappointed in the company.
I like it. I have never had any problems with them.No hidden fees.
6 hours of maintenance is ridiculous. Hopefully we get a discount
Always great customer service!
Just called to see if I could get a new package or something to lower my bill every month. They offfered me to take my phone service away for 13 a month. Offered me to take auto fee away for 5 a month. But that’s all they could do after we …
Excellent service provider! Quality service and fantastic repair and technical support teams!!
Awesome service! If I have am issue they always fix it ASAP! The service we get from them is always polite! Great Great Great place
switched from Comcast a month ago and no regrets about it
I’m optimistic about them. I see savings in my future and l will use them for my internet company.
Great service. Better quality. As soon as technician turned on TV I noticed superior picture quality vs.
comcast.
We use ITV3 strictly for our internet service ( have used other servers in the past and not been happy) . ITV3 have seemed to be the best.
Seems like this company has gone out of business. It’s like they absquatulated to use a fun word. No functioning website. No customer service lines today. No communication with customers about the outage.
Great food and wait staff. Stopped by today on out motorcycles. Big menu and a lot to choose from.
They are amazing! Local people who genuinely care. Great service! Could not give them enough Stars!
I3 Broadband is hands down the best Internet/TV Service provider I’ve ever used. I moved from Comcrap to I3 the minute the fiber was installed and ready to use in our neighborhood. In ALL the years I’ve been using them I think my service …
4 months in, Still don’t have consistent internet service, cuts out all the time. Spend more time on the phone with them then I do using their service. They have been out to our house to fix it and did absolutely nothing, coming back out …
The representative for my area was friendly and helpful when going over plan options, pricing, etc. Was available to work with on a weekend. Knowledgeable technicians did a great job on the installation. When I called to switch up my plan, …
Place started great and for 5 years no issues at all but I believe they have outgrown their britches everything has went to hell remotes don’t work service is shotty takes a week for a service call and the bill keeps going up without notice I have enough of them I done ✅
Excellent customer service. No charges for someone to come to your home. Professional! I truly enjoyed my experience with this company.
Terrible customer service. Been waiting for someone to answer for 39 minutes now. Save your money and go somewhere else.
Great service best internet provider I’ve ever had
I just had i3 broadband installed this morning and I am very pleased with their service so far. Tim and Patrick did a fantastic job with the installation. They gave me a heads up call to let me know they were on their way to my home as I …
Awesome Internet speeds for half the price of Comcast with “real unlimited data”! I highly encourage all cord-cutters to join, you will NOT be disappointed. I did not purchase a television package so cannot comment on that.
I’ve had centurylink, Comcast, AT&T, directv, and pretty much any other company you can think of, and this company blows them all out of the water by far – in price, speed, reliability, and most importantly – customer service.
Bury the wire yourself as their customer service is garbage. I have waited over 2.5 months now and the wire still lays on the ground in front of my house. Every time I call they extend the window and say I am on an expedited ticket.
Great service when it works. Up early to workfrom home only to find my internetis down. Call the number and got a recordingtelling me to leave a message , they open at 7. Two hours from now! A supposed internet that does not have 24/7 service is worthless!!!
I love I3 broadband, they have great rates and blow away Comcast
I have been with I3 for four-plus years and have absolutely no complaints and would not trade it for any other server. I don’t know much about electronic equipment so I screw things up sometimes, and I3 gets me straightened out and back on line quickly. Always friendly, helpful people.
Said first 2 months would be 1/2 price and free DVR service. Charged extra fees for DVR and raised prices before the two months had went by . They also installed unknown software one the system.
Best internet/tv provider hands down. They treat their customers incredibly well and there are never any hidden fees or random charges. Internet is incredibly fast. If their service is available, I definitely recommend them.
Best internet as round.best service.best crew of people iv seen at any business
I have had internet with i3 now for about 2 years, amazing service, quality, and customer service compared to xfinity at very reasonable price. Internet is extremely fast. Highly recommend.
Definitely the fastest internet I have ever had !!! Combined with the Netgear Nighthawk EC360 Router… nothing buffers any more! The TV quality is clearer than any satellite or cable provider has ever had! I wish I would have known about ITV3 years ago!! I recommend their service to anyone who can get it!
So we switched providers from Direct tv to Itv3 and tv was working perfectly fine before install! Installer comes out and hooks everything up says your good to go and leaves!! Turn tv on and lines running through my 55 in smart tv!! They …
The internet has been down for more than 24 hours. They don’t respond to calls and have responded to emails with terrible excuses – like that my modem was disconnected from my router. I’m not a fan of Comcast but I’m going to have to go back to that.
Excellent service and no extra charges or surprises a year down the road.
Both cable boxes hard drives failed within a year… Was unable to watch anything on DVR. The DVR would not play recordings, would freeze, and unoperable. We only use cable for DVR. We have to go get two new boxes and we lose all DVR …
I really have never any issues!!
Had terribly slow internet speeds. I called in, they sent out a tech, all free of charge. …
Truly the best service and they have not raised their rates year after year. Rarely a connection problem. Only once I felt inconvienced but it wasnt down long. First time in three years I had connection problem in prime time tv viewing. I will be staying with this company for a long time.
Internet speed is awful. We switched from Comcast and purchased the fast internet speed. We had faster internet in 1995. Have had them back out several times. Problem still exists, TV is scrambled at times. Disappointed.
I am completely 100% satisfied with this company! I have internet, cable, and phone. From customer service, to installation, and technical support they are superior to any cable, phone, or internet company I have ever had. The quality of …
Very pleased with there service so far. Like them better than the other guys by far. Worth looking into.
Technicians answered all my questions on-site before installation in a very efficient and courteous manner. Internet service is excellent and cost-effective.
Currently have service with them and I love it! The customer service agents we’re very friendly and answered all my questions knowledgeably. Great speed and great price!!
Their work crews absolutely butchered the yards in my neighborhood. It is not good sales craft to start a relationship with a potential customer by having them standing out in the yard wondering how long it will take before the scars in …
I can not stress enough how great their customer service is. Internet is blazing fast. To be honest, the TV service isn’t very good but if you are streaming or just using for internet they are amazing. Support small!
Nice place. Friendly staff
The remote controls do not work reliably. For reasons that are absolutely inexplicable, a television will get stuck on a channel, or will go off entirely. With this company, you cannot simply walk into a room, mindlessly turn on your …
Great service, excellent prices!! From the initial phone call to set up service, to the guys installing and the ease of use. For the people complaining I believe is reviews copied and pasted from the Monopoly competition. I am saving $97 a month by switching to itv3!!!
Outstanding service and pricing. Best fiber internet provider out there. They even offer symmetrical speeds. Love my Gig.
Good customer service. Too bad their prices used to be competitive. Not so much anymore.
Great service! They installed the fiber cable without any problems and cleaned up any messes they made. The guy that goes inside the house to drill the hole wears shoe covers on his shoes. They just recently came out to bury the cord and …
Been without business email for going on 3 days. The first day I called in to see what was going on and they told me that there was no problem, that it was my computer ( I have 5 computers all doing the same things) The second day they told …
The lady was helpful and cared about our situation.
Have had this service for a couple years and haven’t had a lot of trouble until recently. A LOT of buffering. I was told it happens when there’s a lot of traffic and they are working on the issue. Not really sure if that is the problem …
Some days I can stream movies and some days when viewing it buffers to the point I turn off the TV.
Great service and your bill is always the same unlike comcast
Great service and bill never changes unlike comcast
I’m a new i3 customer – this is the most reliable internet I’ve had in years. Recommended.
I3 broadband internet has been out since 5:30am, was given an ETA of noon at 11:00. Well guess what, it’s still not working.
Best internet provider in the Dunlap area.
We had nightmare issues with my precious provider who shall remain nameless (you know who you are!) and went with i3 when they came to town. …
Great company
Even though my landscaping guys cut their cable they were very helpful to fix ASAP. …
Have had issues from the very beginning. Very unreliable service and always an excuse as to why service is down. Can never watch a complete program on TV without some buffering. Wish someone with the company would take our issues seriously.
Based on a Manager of the sales staff coming to my doorstep trying to sale me up on a plan I didn’t want and refusing to leave when I told him to get off my porch I would give 0 stars.
We had an issue with our I 3 service today and called a tech to help us through it. He told us exactly what we needed to do and we are back up and good. Awesome service on a Sunday afternoon at 4:00!
Thanks and keep up the good work!
Very disappointed with video service 3 days last month and 2 days and still a problem. Video freezes no less than 3 times in every half hour Very frustrating. At the least a monetary amount should be offered
Has been the worst service for tv I have ever had. The TV is constantly buffering and the people talk and their mouths aren’t with the words. A 12 month time frame and they can’t figure it out yet so by by
I’ve had it for about 6 months now. Cancelled comcast, good choice. Stupid fast. No lag gaming. No technical difficulties, it just works. Big fan. Thanks I3.
Very reliable and timely. We just moved into a new home and they were there on time to set everything up, very quick, and friendly. Highly recommend!
I was all-in on I3. I liked the idea of a local company. I liked not supporting big conglomerates like the major internet and tv providers. I liked the idea of their buried fiber connection that would reduce downtime. Unfortunately, they …
When our i3 was installed it quit shortly after the tech left and we were afraid we had made a big mistake in signing up. However, the tech that came out to fix the issue (it was a bad router) was great. He was knowledgeable, friendly, AND …
Internet speed has been an issue for months. I talked to an i3 technician and he confirmed what I assumed. I3 has grown too fast and can sustain the internet quality. Rather than slow down and fix the issue they continue to grow and keep …
I got to experience i3 Broadband from a unique perspective. I was hired to do photography for them. The employees are truly valued and their work spaces reflect the excellent work environment and culture. Everyone was so friendly and …