One of the few banks left that still act and feel like a small town bank, great customer service that more often than not when you present them with an issue they go the extra mile to try and help you get to a resolution, they will not just say no, sorry that is not in our policy.
Usually I’m very happy with my service with IAA (I have been a member for years, and my family for many more) but Erica is incredibly rude on the phone each time I have to speak with her, disappointing.
At first I loved this credit union. After, being a member for years this year I am highly disappointed. As I am expecting a new child and a parent to my teenage sister. Seeking a personal loan to move, as I need to expand my household. For …
The service at IAA Credit Union is by far above most banks. The personalization and customer service given to me exceeds my expectations. I was involved in a car accident and received a car loan for a new car in less than one day! I’ve changed accounts and had great service from Dawn and Kyle! Keep up the good work!
I’ve been a member since I was 17 and I am 22 now, I use to love having a bank account with them until I started asking more questions about money disappearing and not adding up within my account. No one has answers
Update: LOVE using this bank. They are willing to answer any questions I have from credit to loans to my account. If your able to bank with them it’s recommended from my view. Best bank I’ve ever used to date!! …
I have been banking at IAA credit union for about Thirty years. In the last few years I’ve lost faith in the credit unions ability to assist me in financial decisions. They just don’t have the experience anymore, or drive to direct me to someone with the answers. I have been switching over to CEFCU.
One of the few banks left that still act and feel like a small town bank, great customer service that more often than not when you present them with an issue they go the extra mile to try and help you get to a resolution, they will not just say no, sorry that is not in our policy.
Great experiences
Great credit union.
Grate popole that realy care about you and banking and verry friendly people too
Great people, great service, as competitive as any bank regarding rates…~!
Professional staff who provide very courteous and helpful services. Consistent services are encountered each visit.
Usually I’m very happy with my service with IAA (I have been a member for years, and my family for many more) but Erica is incredibly rude on the phone each time I have to speak with her, disappointing.
Great customer service and ability to be mobile with my banking needs. I’m not in Bloomington and that’s never been a problem. I highly recommend IAA!
Great people and very nice . Trustworthy bank that will help you with credit card fraud Asap . They got my money back as fast as they could .
At first I loved this credit union. After, being a member for years this year I am highly disappointed. As I am expecting a new child and a parent to my teenage sister. Seeking a personal loan to move, as I need to expand my household. For …
The service at IAA Credit Union is by far above most banks. The personalization and customer service given to me exceeds my expectations. I was involved in a car accident and received a car loan for a new car in less than one day! I’ve changed accounts and had great service from Dawn and Kyle! Keep up the good work!
I’ve been a member since I was 17 and I am 22 now, I use to love having a bank account with them until I started asking more questions about money disappearing and not adding up within my account. No one has answers
Update: LOVE using this bank. They are willing to answer any questions I have from credit to loans to my account. If your able to bank with them it’s recommended from my view. Best bank I’ve ever used to date!! …
I have been banking at IAA credit union for about Thirty years. In the last few years I’ve lost faith in the credit unions ability to assist me in financial decisions. They just don’t have the experience anymore, or drive to direct me to someone with the answers. I have been switching over to CEFCU.
Great Service! Worked with Brian on an auto loan and it couldn’t have been easier!