Ruined our credit! Stay away from here. These people are sweet but no two reps can give you a similar answer to questions. I am paid 3 months ahead and got delinquent notices in September when I was paid thru Dec! They did this to us in …
Worst customer service. I called on different banks to get a commercial loan. Every other bank in town was so nice and helpful in taking care of me. This bank transferred my call over 4 times. I was put on hold for 25 minutes and then …
Wow, where to start- you cannot change your address over the phone or online; you must visit a Branch in person. Kind of a catch 22 if you move where there are no branches. …
My husband has banked with Iberiabank since 1998, he added me a few years later after we were married. Our branch was closed and our account moved to another branch. When that happened we noticed our checks were being re-ordered, and …
Every Christmas this bank is always decorated so beautifully! There is even a chair for a photo opportunity! Small bank feeling. They know most customers by name. Even if they don’t know your name, they will make you feel important. It’s …
I went open a checking account online, it says This account opening process will only take a few minutes to complete. You can also save and retrieve the application later if you need to. We welcome all applicants who reside in Alabama, …
Worst telephone customer service in the history of banks. Over the last 8 years, my password has suddenly stopped working a dozen times or more and no matter how much information you give them it is never enough. Even on a business account, …
good service
Great customer service!
Don’t go through the drive thru unless you have nowhere else to be
Terrible customer service. Unresponsive, not very upfront with their terms and conditions.
They were a lot cooler when it was Iberiabank
Ruined our credit! Stay away from here. These people are sweet but no two reps can give you a similar answer to questions. I am paid 3 months ahead and got delinquent notices in September when I was paid thru Dec! They did this to us in …
Worst customer service. I called on different banks to get a commercial loan. Every other bank in town was so nice and helpful in taking care of me. This bank transferred my call over 4 times. I was put on hold for 25 minutes and then …
Wow, where to start- you cannot change your address over the phone or online; you must visit a Branch in person. Kind of a catch 22 if you move where there are no branches. …
My husband has banked with Iberiabank since 1998, he added me a few years later after we were married. Our branch was closed and our account moved to another branch. When that happened we noticed our checks were being re-ordered, and …
Every Christmas this bank is always decorated so beautifully! There is even a chair for a photo opportunity! Small bank feeling. They know most customers by name. Even if they don’t know your name, they will make you feel important. It’s …
I went open a checking account online, it says This account opening process will only take a few minutes to complete. You can also save and retrieve the application later if you need to. We welcome all applicants who reside in Alabama, …
Worst telephone customer service in the history of banks. Over the last 8 years, my password has suddenly stopped working a dozen times or more and no matter how much information you give them it is never enough. Even on a business account, …