The Idaho State Insurance Fund provides a reliable source of workers compensation insurance for employers.
| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
1215 West State Street PO Box 83720, Boise, ID 83720-0044
(Translated by Google) I recommend it
(Original)
Se los recomiendo
Cass Vaughn is Amazing and so so Helpful !! She walked me through everything step-by-step. I had alot Of questions and she was quick to get back to me and made sure I understood everything I needed. Thank you Cass !!
Their tech support was super helpful and provided a quick resolution to my issues.
Excellent costumer service.
No comment.
I had to work here
Very unhelpful
Extremely unhelpful.
Great place and great people
Great very helpful
Quick and easy to deal with.
Been coming here for 20+ years.
Idaho state scheme to pull money out of you
Great people that help the community
The front staff was helpful and friendly.
Honestly feel the docter they sent me to minimized my injuries.
Great customer service! Thanks you guys.
Great to work with for state insurance needs.
Very nice helpful people!
Ladies Very Nice!!
In and out very quickly.
Stream line process keeping businesses like mine state compliant.
Talk with a Attorney before dealing with these people it’s free to do so it’s in your benefit! Record your phone calls
Great Customer Service. Easy application. Prompt response to the applications.
Great service and good people.
Only one star because ZERO wasn’t available. They never return calls or voicemails, they are slow to do anything and they definitely do not care about a persons health at all
Ann Rodriguez drops the ball way too often. I want my old underwriter back.
We have never had a claim, but each year they charge us more.
Works people ever they are not upto date on anything and when I mailed my workman’s comp check for only $138 and since they didn’t receive it so they canceled my policy and they refuse to set up our account again ! These people are sadist, they don’t know there head from there Butt !
Got hurt in 2015 had to wait almost 35 days for my first check, now 3 years later still waiting for my payout or for them to authorize physical therapy after it has been canceled more than once ugh sick of the inconveniences caused by these …
They need help over there. Very busy and hard to get in touch with. Not getting calls back or appointments set up. They seem overwhelmed.
Super helpful and prompt to get back to you. Paige was so helpful!
These guys are a joke. They will cancel your policy for any little thing. Then they won’t re instate it no matter how hard you try.
They customer service is very good. Easy to resolve problems
State mandatory monopoly who thinks they are not a state entity. Will they rip you off? Yes they will. After dealing with these people I learned a few short things. …
It’s a easy place to find! People are very friendly and you can either enter through Jefferson or 12 street. They have their on parking spaces for their customers. I think that’s very important.
They sent me a letter saying they canceled my policy one month after I paid in full. Very rude over the phone. Won’t return my emails about a refund
Just closed out my business’s account with these jokers. It was always paid up, never had any claims, yet they kept or lost 70% of my initial deposit… How do I reconcile that in my business accounting? Theft by State I guess… Deposits …
Really helpful and nice to work with. They have also been so nice. Need to put employees only sign up on this wall. The markings on the ground are very hard to see when pulling in while paying attention to drivers also.
It has been a wonderful experience working with the State Insurance Fund Office. Everyone I have spoken with has been helpful, kind and professional. They are real problem solvers. Marianne Ahrend
Just like any other insurance agency. Doing as little as possible to be compensated upon admitting that injury was legitimate on the job. My insurance rep was on vacation twice in 6 mo. For over a total 3 weeks in which my case sat idle and …
Absolutely disappointing! After waiting for a response for weeks we were denied workmans comp because the lady handling the phone call cant stop and listen. What a joke! Then to be laughed at for trying to explain why you dont agree with …
They don’t communicate. Not a single phone call or email returned. However they did have a speedily process of approval
Claim adjusters are either top notch or completely incompetent. There is no middle ground there. Very happy to have taken my business’s insurance needs to another insurer.
The gals at the front desk were so friendly and helpful! I was pleased that even though I was there around lunchtime I was able to accomplish my tasks and was treated kindly. Even my kids enjoyed the quick trip. The suckers helped.
Can someone answer the phone and actually help solve my claim from over 2 years ago? I’ve had a nightmare because no one gets off the phone and actually goes to these places to handle claims. Mailing papers and calling can only get you so …
It has been a great experience. My claims person is awesome. She returns call within the same day. Always calling and checking in to make sure that everything that could be done is being done. Thanks for making a bad situation a little brighter.
I believe everything pertaining to the ratings of this company are a direct result of the employees. Almost two years ago I tore my labrum in my shoulder. I was assigned to a case worker named Kelly Grady. She was very fair and prompt …
Jason was super helpful and knowledgeable- Thank you.
They will SHARE/SELL your private financial information to whomever they want…competitors, friends, the dark net. DO NOT give them financial information in their annual audit. They will not assure you that they won’t give out your private …
Best experience with workman’s comp we’ve ever had.
This place will look for a reason to red ink your claim if it becomes complicated. And they will send you to doctors that are biased toward work comp cases . I’ve been in severe pain and still am , but can not get an unbiased and neutral …
Ugh ugh ugh! We have been with this company for around 3 years and had the most frustrating experience. We are finally finished!!!! It’s almost impossible to talk to an underwriter. Our underwriter was named Peggy and she was so rude. She …
Most untrustworthy company I’ve been associated with in over twenty years in the insurance industry. In my opinion the Management team is woefully dishonest and cowardly. I’ve worked with two other large carriers and brokers and the level …
Poor communication. Inept. Good thing my injury wasn’t life or death. Waste of tax payers money. They spent a couple thousand dollars on unecesary testing to avoid paying $400. Clearly they cannot perform rudimentary math functions …
Cass was very helpful and patient with me . She answered all my questions and explained the facts very well.
Amy was so helpful with our account. We are happy with our account SIF.
The State Insurance Fund Staff are always very helpful! I particularly just had an interaction with Amy and couldn’t have been more pleased!
They have some of the best customer service that I’ve dealt with in a long time,thank you Amy for making the experience comfortable.
We have used them for the last 15 plus years and have not had any issues. Very friendly and helpful whenever we had any questions!
Amy Turner helped me out right away and was real nice on the phone. Thank you Amy!
We have been policy holders for the past 28 years and the SIF has always been very helpful and prompt in responding to our needs. I certainly recommend them.
Needed to make contact with Idaho SIF and was very pleased with the superb customer service I received. Customer Relations Specialst II, Cass V. was very helpful and a pleasant contact. Thank you for all the help.
I had a great conversation with Amy regarding a new policy I obtained. I am new to this process and she was great.
I’ve always had good experiences the last 2 years. Amy was excellent at answering my questions and helping me when needed.
I am new to workers compensation but it was nice to have a live person on the other end. Amiee was great and I like a dedicated group helping me and not 500 random people.
Cass at Idaho Sif was very friendly and helpful. As an employer, I have contacted Idaho Sif several times and I have always received the same great experience. Our company is based out of Washington State and we do not get the same friendliness and efficiency here.
Supper easy process Amy help me with my certificate and all I need it to know to set up my account online to file my returns and print certificate if I need.
Amy is friendly. I really like her customer service. My primary language is …
Big shout-out to Jason Prather! Jason is the man, he is knowledgeable, confident, friendly and I bet he’s handsome as hell. He has made my business compliant with the State of Idaho. He should receive a tax credit or at least some tickets to go see Criss Angel Mindfreak in Vegas! Thank you Jason.
Cass Vaughn is Amazing and So Helpful , she walked me through everything step-by-step. I had a lot of questions and she was quick to get back to me and make sure I understood what I needed ! Thank you Cass !
The adjusters at Idaho State Insurance Fund are so pleasant to work with. They are attentive to my questions and reply in a very timely fashion. I work with Grady Carlton quite a lot and he is always very professional and helpful.
Grady, my claim representative, has been so attentive to my claim. He is easy to reach and will always respond timely. I never had to worry about receiving the care I needed. Thank you all so much.
Grady was awesome. He was very professional and caring. He followed through with my claim from start to finish. When there was a bill sent to me personally, he got on the phone with the medical provider and fixed it. Thank You grady
Whenever I have called Idaho SIF, I have always received outstanding customer service. I spoke with Amy Turner today about my policy and she was kind, courteous, knowledgeable, and efficient. I wish I could get that type of excellent customer service everywhere.
I wanted to give a “shout out” for the SIF Idaho Workers’ Compensation team. In the past three years I have worked with this group I have found them to be quick to respond to questions, ready and willing to find solutions and pleasant to work with. Excellent professional customer service!
My experience with the Idaho State Insurance Fund has been very positive. As a flooring contractor, when I need a certificate of my policy sent to the general Contractor I am working for, the people there have responded and met my request with in minutes. I appreciate their promptness and efficiency.
I want to give a huge 5 star shout-out to my exceptional case manager, Mark Burgess! Mark has worked tirelessly on my injury case since 2018.Throughout the entire process Mark was exceedingly patient, understanding, and kind. He is a true …
I had a fantastic customer experience speaking with Jason in customer service. My query had to do with sole proprietors and subcontractors, and even though I’m not a current insured Jason answered my questions thoughtfully and thoroughly. I …