Urgent care clinic, Immediate Care of the South- PRIVATE AND LOCALLY OWNED
Immediate Care is a walk in urgent care facility providing top quality care by board certified physicians. Locations include Mobile and Foley. See more
I love this place.Warm welcoming staff.Cute Physician Mr.Maggio (hope I spelled his name correctly).Clean comforting waiting area only waited 10 minutes before going to the back.You don’t see well rounded offices like this one even passing other staff they greated me with a hi and a smile.Thankyou so much.
I went for a interview and the staff took one look at me (disgusted look) and that was it. My interview was 2 minutes long, if that long! I was stereotyped. she didn’t even look at my resume. SMH
Dr. Massinople was the Dr that I saw. She was very professional and explained everything to me. The staff is very friendly and I didn’t have to wait long. Great experience!
Don’t care about patients, don’t pay attention to their simptoms, horrible customer service.
Went to Urgent Care on Hillcrest and got xrays done and everything. Rather go to Urgent Care any day instead.
each time i have been to Dr. Mcdonald i have recieved excellent care, while i did have to recieve a referral due to my insurance , his staff and he took great care of my wife and i on numerous occasions
Well, if you have Tricare, be prepared to be told about a $150 up front pay… unless you have a referral from your doctor. Makes a lot of sense, right? If that was the case, why not just use your primary care doctor to begin with?
This place is somewhere I frequent a lot and their pretty good!! However, I paid on my debit card for service and it was deducted from my account as it should have been. However, they sent me a bill for the same service that was paid for …
Never saw a thing get wiped down, a medical assistant who thinks she is a nurse, and they didn’t call in anything until the next day. My husband got worse because of that delay.
I have first hand experience that the care and quick response of the medical staff is fantastic. As a nurse that works many hours, it’s so wonderful to have medical staff that are both professional and caring. Thanks so much
Traveling thru Mobile. Stopped to eat saw the UCof the South across the street. One of grandchildren had developed a sore throat. People nice but when we left they said they would call in the prescrption to Walmart. Went to Walmart and …
Staff from the front desk to the back was great, during this pandemic people patience is thin but EVERYONE was so kind to me KUDOS to the entire staff on 2/10/22
Can’t say enough good things about this clinic! I’ve been coming here for years and have never been disappointed. The entire staff work together as a team to provide top notch medical care!
I have been here multiple times. I never have to wait more than a few minutes to be seen. All doctors and staff that I’ve dealt with have been wonderful and caring. They’ve been very helpful to me.
I’ve been to Immediate Care several times over the years. I’ve always been seen quickly. People are kind and doctors are caring. I prefer going here than my primary doctor!
Came in late. Not a long wait in reception room. Longer wait in exam room. Nurse FAILED to call in or e mail my prescriptions to pharmacy. VERY Bad. It will be my last choice. I do not suggest this place.
We love this center the staff, and especially the physicians they are friendly , efficient, and smart. Their care always resolve our problems. I especially love the Doctor that wears the cowboy boots.
I have been here several times over the past 9yrs. Every time I went I had short wait time. Staff was capable of servicing my urgent care needs, when unable to get into regular PCP or specialist.
I have been a number of times before, but tonight it was near closing time and I suppose they were all in a hurry to get out of there. My son was told he would treated with antibiotics and something for nausea, after being told his swabs …
I will never go to immediates care again. They treated my son very well yrs ago so i thought i would try them for myself. Well they did nothing for me. I tested positive for strep throat so they gave me a shot and the oldest antibiotic they …
The clerks gets a Zero, but 1 is the lowest score here for unprofessional & socially incorporate character. In other words, making such social basis comments. The service from the clinical staff was a 5. Clinical staff was great. However, …
Would not go to this place if my life depended on it. Told me I had to have a referral from a primary care before being seen? Its Sunday and I cant go to my primary care Dr. Was told by my primary care Dr if I needed to be seen out of his …
They don’t close till 8 but yet wait forever to tell you at 7 that THEY AREN’T TAKING ANYMORE PATIENTS!!! And you can’t even speak to someone on the phone to know that they are just going to make up their own hours. Seriously the …
I walked in and it was empty and got back pretty quick. I went for a my legs and the doctor didn’t even touch me. Just looked at me and wrote me for an antibiotic and some cream. Antibiotic was pointless it didn’t work at all. And I still 2 …
There is a reservation in Hell for these people. I was shaking, crying and rocking seemed to ease the pain surging through my body. After waiting for 20min they called me up to the desk (which I could barely walk to) and told me to “leave. …
I do not like how my father was treated here. With all of the white patrons the receptionist called their name when it was their time to come up to the desk, but when it was my father’s turn ( he was the only black patient in the office at …
It is a Sunday and the hours on the website say “Open at 12:00 p.m.”. I have been calling since 11:59 until 12:20 and the phone just rings and rings. Tried every option/extension, but still no one answers. We’ve never even been to this …
I have been trying to get my refund check for a couple of months now and nothing seems to be happening. Unfortunately either I have not been able to visit the office due to odd hours or billing is only present on certain days. No one picks up the phone though. Doctors and receptionists are nice and kind but billing dept is pathetic.
I’ve actually been to this location abt. 3 different work related injuries, today was my third. Well I thought that they were nice until I walked up on them in the front office making fun of my injuries seeing as how all have been workman’s …
The dr and nurses are amazing but the girl at the front desk with the wheres Waldo glasses will make you just rather suffer. For someone who likes to talk and act like she knows everything she proves that you can hold a job an not have a …
I will always come here from now own! Dr. Mary is heaven sent. Sweetest woman I’ve ever had the pleasure of meeting. Got me in a and out in a matter of minuets as well.
The nurse taking vitals was curt and unfriendly, and the doctor spent all of five minutes between me and my son and then called in an antibiotic and an OTC cold medicine, so we basically wasted $60 for him to tell me to buy cold medicine. I …
The staff is always very efficient and listens to the patients concerns not like other medical offices that only push papers. I was very sick and they took out the time and really accessed me! Great job all around! Thanks for making me feel better!
Was seen & treated for an ear infection. The physician & nurse practitioner were great. The nursing staff was so sweet & the front desk was super friendly. There was no wait time! This clinic is awesome.
Love this place – my family go to for all of our family needs. Great service all the time. Staff very nice and attentive, especially Nurse Tiffany. Very clean and professional. I highly recommend.
I’ve been several times over the years as well taken my daughter twice and son once when they were visiting from out of town. The wait was short, the Drs, nurses and staff were friendly and efficient. The meds prescribed cleared up the …
I woke up this past Saturday morning with a bad infection. I did not want to wait untill Monday to see my regular doctor, and I dreaded the idea of going to the hospital emergency room. I Googled ’emergency clinics’ in Mobile and noticed …
The BEST Urgent Care in Mobile! The staff was very friendly and helpful. Dr. McDonald is wonderful, very knowledgeable and he listens and really cares about his patients. I highly recommend them.
1 is being nice. Would give a 0 if I could. During a time when everyone is trying to get CODID testing and this place is charging $270 for the test and over $100 for the Doctors visit. That is just wrong.
Waited over 2hrs in a waiting room with sick patients when my daughter was only needing a Covid 19 test before an oral surgery appointment. Ridiculous in my opinion to have sick patients and healthy ones all waiting in the same room for so long when most places offer a drive thru test that takes moments.
Nothing but good things to say about Dr. McDonald and his staff. Short wait time. Professional and courteous. Tests were done quickly. Results were explained thoroughly. They followed up later to make sure I was doing well. Quality work by all involved.
The best clinic that I’ve been to. They always go out of there way and give the best care! From the front desk staff, nurses and Doctors, they are always so nice and caring. Even after my visits, I’ve received check up calls to see how I was feeling. There is no other clinic around like this one!
I went in this morning for an abscess and the staff was phenomenal! They were also very professional. They told me a medication they were gonna give me and I asked for different antibiotic. They changed it for me with no issues. I just …
Dr. McDonald literally only cares about money and if you have insurance. The only reason I know his name is because the nurse, who was nice, wrote it down for me. He didn’t introduce himself when he walked in and he just looked at me and …
Immediate care is a Good urgent stop if u are not feeling well . They have well trained and experienced Staff. They are very nice , clean and works off safety First . They work you in and out as fast as possible . Great hospitality and the …
The visit was fast and everyone was courteous!! I came in with the flu and I was given fluids. They made sure I felt well before letting me leave. They prescribed the correct medication that got rid of my fly very quick! Will return!
The woman at the front desk is a different lady and she was very kind and helpful. The Doctor and nurses were also great. I came in with my daughter just in time and they got us in and out. Thank you guys. I would highly recommend going to them since they have a new receptionist.
If I could give zero stars I would!! My husband came to their office with a swollen and painful elbow that was extremely red. The doctor walked in didn’t introduce himself, didn’t even touch my husband! Walked in and walked out. He wrote a …
I went in on a Saturday because I cut my leg with a Chainsaw! The people up front were nice and I was taken back quickly. Once in the back Mrs Shanna started getting everything ready and cleaned me up. The doctor stitched it and I was on …
Immediate care with no masks to give out, so after a 15 minute car ride they turn away my girlfriend (with a 102 fever with no mask), they have mask for their employee’s. but not for their patients? Way to go🚩🚩🚩 They will definitely care about you. (Hardcore sarcasm) …
I went for a Covid test which is covered 100% by my insurance. They charged $150 to “see the doctor” who was in the room for 60 seconds. After they called to tell me I needed to be in quarantine for 10 days, I asked for my test results to …
Doctors and staff are friendly and efficient. I find this urgent care location far superior to other nearby locations. Definitely my go to when I am not feeling well and need care in a hurry.
I came in late on a Saturday night needing stitches. I was greeted the moment I walked in the door. The paperwork was quick and painless and I was in the back getting care in no time. All the employees and doctors I came into contact with …
As usual my visit here was great. Friendly staff quick service and a clean atmosphere. The front desk clerk Tiffany King was super awesome and knowledgeable of her duties. Keep up the great work guys
I have been a patient at this location from time to time and I just wanted to thank the professional staff for their excellent care provided to me this day, 7/19/22.
I was a patient back in July of 2019. It went well and I was happy enough with the visit. I cost me roughly $220.00. I got a non-steroid injection for my Sciatica. …
Highly recommend, had a great experience. Dr. McDonald and NP Mary were very professional, kind and caring. All the staff were friendly, helpful and efficient. If you’re looking for an excellent immediate care facility, this is the place.
At 4:20pm-4:25pm I had called to see about scheduling if no walk ins welcomed and after listening to the automated message saying they are open until 6pm!!! I spoke to a human and she said they are closed… CLOSED…and then hung up on me …
Dr. Mary is always incredibly helpful when I cannot get in with my PCP the day of, this has been the best place to go. The wait was long during Covid season but not terrible. Today the wait was extremely fast (around 1:00 pm) and the whole staff is incredibly helpful.
I don’t like to leave any negative reviews, but my son went in having an asthma attack. He didn’t have his driver’s license, only work id and he was sent away…..with an asthma attack. The worst service ever. …
Immediate Care was great! Dr.McDonald, nurse Cindy, and nurse Shanna were amazing! The rooms were spotless, the service was fast and I had almost no wait time. Definitely recommend Immediate Care if your not feeling well!
Sweetest staff I have ever had! Dr.McDonald and nurse Shanna were incredible! I had to get a covid test for work and nurse Shanna made it seem completely painless. Highly recommend them for anyone feeling sick!
My experience at the Immediate Care of the South was absolutely wonderful! There was no wait at all which is a big plus for me since I am always so busy. All the staff members were very nice and knowledgeable about everything. The nurse …
This is a great clinic. I was so sick and they took wonderful care of me and my family. The staff was so kind and compassionate. The physicians truly care about the patients. Thank you all so very much for taking care of me and my family!
Went at 12:00 on a Sunday . Staff was nice. Doctor was informative. My husband had a stye, not the first time. Was told eye drops would be called in to drug store. Called that night no drops had been called in. Called back to doctors …
This is my GO to Dr. I love being able to walk in. I’ve used them for 10 year are so. Also I visited them during COVID. And they were compassionate in a timely manner. I’m sure it was VERY stressful for them. The line would be out the …
I went to this urgent care because I broke my big toe and top of my foot and just wanted an X-ray. I have stage four cancer so I did not want to go to a big ER due to COVID. When we arrived the front desk clerk looked like she hated her …
I’ve been here many times with no problem. I was tested for covid several months ago here. They charged me my copay and that was it. Suddenly, they want people to pay out of pocket, and then, reimburse you after they file with your …
Do not go here! This place is putting peoples lives in danger. They are too incompetent to call in prescriptions. my daughter has been waiting 5 days for a prescription to be called in. Called a total of 5 times to remind them…nothing! Even …
I hate to give bad reviews but I went to get the infusion.I called before I came.I sat there for 3 hrs patiently to get told by the nurse. I was eligible to get the infusion done. But that they were running low. So when I asked for a co-pay …
You can easily tell which reviews are fake. It’s laughable how insecure this office is of their social status. It’s actually hard to find anything good to say about this place. Not about urgent care, just this specific location. If you call …
I came in the office today & Dr. Miller was amazing. He treated me with kindness, he was very nice. The staff was very nice as well. I was in and out in less than an hour & my prescriptions were ready to be picked up within an hour of …
The staff really needs to be retrained here. Especially the receptionist they think that it is acceptable to discuss personal health information in front of all of the patients waiting to be seen in the lobby. When you try to reach out to a manager nobody responds Or calls you back. Last time I checked that’s a HIPAA violation.
I visited this Urgent Care on 12-4-21. There were probably only 3 cars in the entire parking lot. I figured it would be a quick in and out. This was not the case. When I walked inside the receptionist was not very friendly and acted like I …
After a horrible experience with greater mobile urgent care. I decided I was going to seek a different urgent care to go receive medical attention. This Immediate Care was top notch!! They tested me for multiple things to find out what the …
I have severe anxiety when it comes to dealing with any kind of doctor it is just never a good experience for me. (My own fault) but I have to say the ladies here took care of me like a week ago when I had an allergic reaction, they were …
I went in 3 weeks ago to request a copy of my medical records that I need to get approved for surgery. I called numerous of times. been up there 3 times. and filled out a medical release form twice and still no record. Everytime I …
Will not go back. I checked their website for the service that I needed and it showed that they offer it. I tried to call to verify and they wouldn’t answer the phone. When I went in the woman at the front desk acted like I was wasting her …
Each time I’ve visited this location it’s ALWAYS a negative experience with the front desk lady. It’s bad enough when you’re already sick, but to have to battle bad attitudes and argue back and forth with staff is unprofessional and …
I have been there twice now and the staff is great and very helpful. I tested positive for COVID yesterday 9/12/2022 they really helped I got a steroid shot and they sent me in some medicine for me. This is the best urgent care I have ever …
Wonderful and kind staff.
Terrible DONT go here very rude !!!!!!!!!!!
Great service and friendly staff!!
The staff and doctors are not helpful at all
My go to place! Excellent customer service everytime!!
A place I want revisit couldn’t get no help
I was there once, was really sick….thank God It was really quick…30 min in & out…
rudest front staff
Lady at the front doesnt get paid enough to put her phone down
staff very unfriendly. not a smile out of anyone. just look though you as if you don’t exist
Everyone was super friendly and nice! Got in an out so quickly and feel so much better
I waited at this place for 45 minutes before this women told me they did not take my insurance.
Totally not medical related but one sorry place for any type of compassion and understanding. Thanks a lot for your southern hospitality……..NOT
I would like to thank your staff for the kind and prompt attention i received. Outstanding communication skills. Thanks again and great work.
I am really pleased with their service Dr. O’mara listens to his patients and the staff listen as well. Thank you all!
Don’t go here, they will not tell you that they won’t except your Pacific insurance from thee beginning of your sign in and then bill you.
I love this place.Warm welcoming staff.Cute Physician Mr.Maggio (hope I spelled his name correctly).Clean comforting waiting area only waited 10 minutes before going to the back.You don’t see well rounded offices like this one even passing other staff they greated me with a hi and a smile.Thankyou so much.
The staff was superb, I was in and out in no time. Nurse Heather was extremely nice and helpful.
Very Prompt & Professional, the whole staff was professional and nice . Dr.McDonald is the best !
1st experience with them. I enjoyed it. I will go back if we have any problems. The inside pharmacy is a MARVELOUS idea
Great walk-in clinic. Everyone was kind and the wait was not bad at all. So happy I went here!
Very fast and efficient! Dr, Sharpe, Heather, Brandy, and Samantha were all so very nice and pleasant. I highly recommend❤️
I went for a interview and the staff took one look at me (disgusted look) and that was it. My interview was 2 minutes long, if that long! I was stereotyped. she didn’t even look at my resume. SMH
Dr. Massinople was the Dr that I saw. She was very professional and explained everything to me. The staff is very friendly and I didn’t have to wait long. Great experience!
Staff does not treat you like a person. Very impersonal and unfriendly. The lady at the front desk seemed annoyed that she had to do her job.
Don’t care about patients, don’t pay attention to their simptoms, horrible customer service.
Went to Urgent Care on Hillcrest and got xrays done and everything. Rather go to Urgent Care any day instead.
each time i have been to Dr. Mcdonald i have recieved excellent care, while i did have to recieve a referral due to my insurance , his staff and he took great care of my wife and i on numerous occasions
Well, if you have Tricare, be prepared to be told about a $150 up front pay… unless you have a referral from your doctor. Makes a lot of sense, right? If that was the case, why not just use your primary care doctor to begin with?
Higher self pay than any other place.
This place is somewhere I frequent a lot and their pretty good!! However, I paid on my debit card for service and it was deducted from my account as it should have been. However, they sent me a bill for the same service that was paid for …
Never saw a thing get wiped down, a medical assistant who thinks she is a nurse, and they didn’t call in anything until the next day. My husband got worse because of that delay.
I have first hand experience that the care and quick response of the medical staff is fantastic. As a nurse that works many hours, it’s so wonderful to have medical staff that are both professional and caring. Thanks so much
Traveling thru Mobile. Stopped to eat saw the UCof the South across the street. One of grandchildren had developed a sore throat. People nice but when we left they said they would call in the prescrption to Walmart. Went to Walmart and …
Staff from the front desk to the back was great, during this pandemic people patience is thin but EVERYONE was so kind to me KUDOS to the entire staff on 2/10/22
Can’t say enough good things about this clinic! I’ve been coming here for years and have never been disappointed. The entire staff work together as a team to provide top notch medical care!
I have been here multiple times. I never have to wait more than a few minutes to be seen. All doctors and staff that I’ve dealt with have been wonderful and caring. They’ve been very helpful to me.
I’ve been to Immediate Care several times over the years. I’ve always been seen quickly. People are kind and doctors are caring. I prefer going here than my primary doctor!
Came in late. Not a long wait in reception room. Longer wait in exam room. Nurse FAILED to call in or e mail my prescriptions to pharmacy. VERY Bad. It will be my last choice. I do not suggest this place.
We love this center the staff, and especially the physicians they are friendly , efficient, and smart. Their care always resolve our problems. I especially love the Doctor that wears the cowboy boots.
Went there sat for 20 min before I could even sign in and then the lady at the front wants to catch an attitude no thanks! WILL NOT BE BACK!
I have been here several times over the past 9yrs. Every time I went I had short wait time. Staff was capable of servicing my urgent care needs, when unable to get into regular PCP or specialist.
I have been a number of times before, but tonight it was near closing time and I suppose they were all in a hurry to get out of there. My son was told he would treated with antibiotics and something for nausea, after being told his swabs …
Mrs. Shanna is by far one of the best nurses I’ve had. She is amazing! 10/10 recommend
I will never go to immediates care again. They treated my son very well yrs ago so i thought i would try them for myself. Well they did nothing for me. I tested positive for strep throat so they gave me a shot and the oldest antibiotic they …
The clerks gets a Zero, but 1 is the lowest score here for unprofessional & socially incorporate character. In other words, making such social basis comments. The service from the clinical staff was a 5. Clinical staff was great. However, …
Would not go to this place if my life depended on it. Told me I had to have a referral from a primary care before being seen? Its Sunday and I cant go to my primary care Dr. Was told by my primary care Dr if I needed to be seen out of his …
They don’t close till 8 but yet wait forever to tell you at 7 that THEY AREN’T TAKING ANYMORE PATIENTS!!! And you can’t even speak to someone on the phone to know that they are just going to make up their own hours. Seriously the …
I walked in and it was empty and got back pretty quick. I went for a my legs and the doctor didn’t even touch me. Just looked at me and wrote me for an antibiotic and some cream. Antibiotic was pointless it didn’t work at all. And I still 2 …
There is a reservation in Hell for these people. I was shaking, crying and rocking seemed to ease the pain surging through my body. After waiting for 20min they called me up to the desk (which I could barely walk to) and told me to “leave. …
I do not like how my father was treated here. With all of the white patrons the receptionist called their name when it was their time to come up to the desk, but when it was my father’s turn ( he was the only black patient in the office at …
It is a Sunday and the hours on the website say “Open at 12:00 p.m.”. I have been calling since 11:59 until 12:20 and the phone just rings and rings. Tried every option/extension, but still no one answers. We’ve never even been to this …
I have been trying to get my refund check for a couple of months now and nothing seems to be happening. Unfortunately either I have not been able to visit the office due to odd hours or billing is only present on certain days. No one picks up the phone though. Doctors and receptionists are nice and kind but billing dept is pathetic.
I’ve actually been to this location abt. 3 different work related injuries, today was my third. Well I thought that they were nice until I walked up on them in the front office making fun of my injuries seeing as how all have been workman’s …
The dr and nurses are amazing but the girl at the front desk with the wheres Waldo glasses will make you just rather suffer. For someone who likes to talk and act like she knows everything she proves that you can hold a job an not have a …
I will always come here from now own! Dr. Mary is heaven sent. Sweetest woman I’ve ever had the pleasure of meeting. Got me in a and out in a matter of minuets as well.
The nurse taking vitals was curt and unfriendly, and the doctor spent all of five minutes between me and my son and then called in an antibiotic and an OTC cold medicine, so we basically wasted $60 for him to tell me to buy cold medicine. I …
The staff is always very efficient and listens to the patients concerns not like other medical offices that only push papers. I was very sick and they took out the time and really accessed me! Great job all around! Thanks for making me feel better!
Was seen & treated for an ear infection. The physician & nurse practitioner were great. The nursing staff was so sweet & the front desk was super friendly. There was no wait time! This clinic is awesome.
Love this place – my family go to for all of our family needs. Great service all the time. Staff very nice and attentive, especially Nurse Tiffany. Very clean and professional. I highly recommend.
I’ve been several times over the years as well taken my daughter twice and son once when they were visiting from out of town. The wait was short, the Drs, nurses and staff were friendly and efficient. The meds prescribed cleared up the …
I woke up this past Saturday morning with a bad infection. I did not want to wait untill Monday to see my regular doctor, and I dreaded the idea of going to the hospital emergency room. I Googled ’emergency clinics’ in Mobile and noticed …
The BEST Urgent Care in Mobile! The staff was very friendly and helpful. Dr. McDonald is wonderful, very knowledgeable and he listens and really cares about his patients. I highly recommend them.
1 is being nice. Would give a 0 if I could. During a time when everyone is trying to get CODID testing and this place is charging $270 for the test and over $100 for the Doctors visit. That is just wrong.
Waited over 2hrs in a waiting room with sick patients when my daughter was only needing a Covid 19 test before an oral surgery appointment. Ridiculous in my opinion to have sick patients and healthy ones all waiting in the same room for so long when most places offer a drive thru test that takes moments.
Nothing but good things to say about Dr. McDonald and his staff. Short wait time. Professional and courteous. Tests were done quickly. Results were explained thoroughly. They followed up later to make sure I was doing well. Quality work by all involved.
The best clinic that I’ve been to. They always go out of there way and give the best care! From the front desk staff, nurses and Doctors, they are always so nice and caring. Even after my visits, I’ve received check up calls to see how I was feeling. There is no other clinic around like this one!
I went in this morning for an abscess and the staff was phenomenal! They were also very professional. They told me a medication they were gonna give me and I asked for different antibiotic. They changed it for me with no issues. I just …
Dr. McDonald literally only cares about money and if you have insurance. The only reason I know his name is because the nurse, who was nice, wrote it down for me. He didn’t introduce himself when he walked in and he just looked at me and …
Immediate care is a Good urgent stop if u are not feeling well . They have well trained and experienced Staff. They are very nice , clean and works off safety First . They work you in and out as fast as possible . Great hospitality and the …
The visit was fast and everyone was courteous!! I came in with the flu and I was given fluids. They made sure I felt well before letting me leave. They prescribed the correct medication that got rid of my fly very quick! Will return!
The woman at the front desk is a different lady and she was very kind and helpful. The Doctor and nurses were also great. I came in with my daughter just in time and they got us in and out. Thank you guys. I would highly recommend going to them since they have a new receptionist.
If I could give zero stars I would!! My husband came to their office with a swollen and painful elbow that was extremely red. The doctor walked in didn’t introduce himself, didn’t even touch my husband! Walked in and walked out. He wrote a …
I went in on a Saturday because I cut my leg with a Chainsaw! The people up front were nice and I was taken back quickly. Once in the back Mrs Shanna started getting everything ready and cleaned me up. The doctor stitched it and I was on …
Immediate care with no masks to give out, so after a 15 minute car ride they turn away my girlfriend (with a 102 fever with no mask), they have mask for their employee’s. but not for their patients? Way to go🚩🚩🚩 They will definitely care about you. (Hardcore sarcasm) …
I went for a Covid test which is covered 100% by my insurance. They charged $150 to “see the doctor” who was in the room for 60 seconds. After they called to tell me I needed to be in quarantine for 10 days, I asked for my test results to …
Doctors and staff are friendly and efficient. I find this urgent care location far superior to other nearby locations. Definitely my go to when I am not feeling well and need care in a hurry.
I came in late on a Saturday night needing stitches. I was greeted the moment I walked in the door. The paperwork was quick and painless and I was in the back getting care in no time. All the employees and doctors I came into contact with …
As usual my visit here was great. Friendly staff quick service and a clean atmosphere. The front desk clerk Tiffany King was super awesome and knowledgeable of her duties. Keep up the great work guys
I have been a patient at this location from time to time and I just wanted to thank the professional staff for their excellent care provided to me this day, 7/19/22.
I was a patient back in July of 2019. It went well and I was happy enough with the visit. I cost me roughly $220.00. I got a non-steroid injection for my Sciatica. …
Highly recommend, had a great experience. Dr. McDonald and NP Mary were very professional, kind and caring. All the staff were friendly, helpful and efficient. If you’re looking for an excellent immediate care facility, this is the place.
Quick service and nice people. But I hope this place could hire better front desk clerk.
At 4:20pm-4:25pm I had called to see about scheduling if no walk ins welcomed and after listening to the automated message saying they are open until 6pm!!! I spoke to a human and she said they are closed… CLOSED…and then hung up on me …
Dr. Mary is always incredibly helpful when I cannot get in with my PCP the day of, this has been the best place to go. The wait was long during Covid season but not terrible. Today the wait was extremely fast (around 1:00 pm) and the whole staff is incredibly helpful.
I don’t like to leave any negative reviews, but my son went in having an asthma attack. He didn’t have his driver’s license, only work id and he was sent away…..with an asthma attack. The worst service ever. …
Immediate Care was great! Dr.McDonald, nurse Cindy, and nurse Shanna were amazing! The rooms were spotless, the service was fast and I had almost no wait time. Definitely recommend Immediate Care if your not feeling well!
Sweetest staff I have ever had! Dr.McDonald and nurse Shanna were incredible! I had to get a covid test for work and nurse Shanna made it seem completely painless. Highly recommend them for anyone feeling sick!
My experience at the Immediate Care of the South was absolutely wonderful! There was no wait at all which is a big plus for me since I am always so busy. All the staff members were very nice and knowledgeable about everything. The nurse …
This is a great clinic. I was so sick and they took wonderful care of me and my family. The staff was so kind and compassionate. The physicians truly care about the patients. Thank you all so very much for taking care of me and my family!
Went at 12:00 on a Sunday . Staff was nice. Doctor was informative. My husband had a stye, not the first time. Was told eye drops would be called in to drug store. Called that night no drops had been called in. Called back to doctors …
This is my GO to Dr. I love being able to walk in. I’ve used them for 10 year are so. Also I visited them during COVID. And they were compassionate in a timely manner. I’m sure it was VERY stressful for them. The line would be out the …
I went to this urgent care because I broke my big toe and top of my foot and just wanted an X-ray. I have stage four cancer so I did not want to go to a big ER due to COVID. When we arrived the front desk clerk looked like she hated her …
I’ve been here many times with no problem. I was tested for covid several months ago here. They charged me my copay and that was it. Suddenly, they want people to pay out of pocket, and then, reimburse you after they file with your …
Do not go here! This place is putting peoples lives in danger. They are too incompetent to call in prescriptions. my daughter has been waiting 5 days for a prescription to be called in. Called a total of 5 times to remind them…nothing! Even …
What a wonderful place to be sick in. Everyone was kind and helpful. Feeling lucky they were here!!!
I hate to give bad reviews but I went to get the infusion.I called before I came.I sat there for 3 hrs patiently to get told by the nurse. I was eligible to get the infusion done. But that they were running low. So when I asked for a co-pay …
You can easily tell which reviews are fake. It’s laughable how insecure this office is of their social status. It’s actually hard to find anything good to say about this place. Not about urgent care, just this specific location. If you call …
I came in the office today & Dr. Miller was amazing. He treated me with kindness, he was very nice. The staff was very nice as well. I was in and out in less than an hour & my prescriptions were ready to be picked up within an hour of …
The staff really needs to be retrained here. Especially the receptionist they think that it is acceptable to discuss personal health information in front of all of the patients waiting to be seen in the lobby. When you try to reach out to a manager nobody responds Or calls you back. Last time I checked that’s a HIPAA violation.
I visited this Urgent Care on 12-4-21. There were probably only 3 cars in the entire parking lot. I figured it would be a quick in and out. This was not the case. When I walked inside the receptionist was not very friendly and acted like I …
They R Good an outstanding staff of Dr’s who work towards getting to help U feel better.
Dr Omar’s was perfect he was amazing but they forgot to call in my prescription to my pharmacy so I was in pain from Friday through Monday!
After a horrible experience with greater mobile urgent care. I decided I was going to seek a different urgent care to go receive medical attention. This Immediate Care was top notch!! They tested me for multiple things to find out what the …
I have severe anxiety when it comes to dealing with any kind of doctor it is just never a good experience for me. (My own fault) but I have to say the ladies here took care of me like a week ago when I had an allergic reaction, they were …
I went in 3 weeks ago to request a copy of my medical records that I need to get approved for surgery. I called numerous of times. been up there 3 times. and filled out a medical release form twice and still no record. Everytime I …
Will not go back. I checked their website for the service that I needed and it showed that they offer it. I tried to call to verify and they wouldn’t answer the phone. When I went in the woman at the front desk acted like I was wasting her …
Each time I’ve visited this location it’s ALWAYS a negative experience with the front desk lady. It’s bad enough when you’re already sick, but to have to battle bad attitudes and argue back and forth with staff is unprofessional and …
I have been there twice now and the staff is great and very helpful. I tested positive for COVID yesterday 9/12/2022 they really helped I got a steroid shot and they sent me in some medicine for me. This is the best urgent care I have ever …