Public power today is an important, contemporary American institution. From small towns to big cities, wherever public power exists, it is an … See more
(Translated by Google) Terrible service, when the power goes out (which happens very often) they are not responsible for the appliances that stop working due to blackouts in Salton City! …
(Translated by Google) REAL BAD EXPERIENCE. OVER CHARGING MY HATE CANCER !!!!!!!!!!!!! I mean REALLY I hate cancer! Now I am seeing those who will have time to read this post until the end. This is a small test, just to see who reads and …
Staff was so kind. Water Department approved a tour to water infrastructure in Imperial Valley, and I could know many great places, such as Drop 4 Power Plant, Salton Sea, Rockwood Gates, and Warren H. Brock reservoir.
Customer service over the phone sucks. I called about a question my mom and I had about our bill and the lady that answered immediately told me ”you are not on the account” and hanged up, she did not even give me the chance to say that my mom is the account holder and that she was right next to me, ready to speak.
Horrible people, no consideration no heart. you feel you talking to mobsters,
you pay or they wave the disconnection option above your head. they disconnected me saying it was valid. they just want to make extra $25.
Try paying bill-statement it is not arriving in mail-or online-don’t know account number-or even who in home it is in name of. They Hang up because I ask for account number and they won’t try the social security numbers of more than one …
If I can give IID no Stars I would. Worst customer services ever! I am so furious right now with one of the ladies Veronica and the supervisor Luis. No heart at all. Rude. I am not stopping here. I am talking to the board of trustee supervisors whatever it takes!
Worst customer service ever experienced. Answering simple questions seemed like such an inconvenience for the lady who answered. She cut me off as I was asking something that she should have had no problem answering and said she couldn’t give me any more information even though it was my account. Such an awful experience.
Grateful for the relatively affordable rates in La Quinta, compared with neighborhoods in the western part of the Coachella Valley. As artists, my husband and I use electricity in our sculpture and painting processes. IID services and rates …
Won’t stop trying to install a smart meter
directly outside my son’s bedroom against our will. Smart meters emit radiation that may result in cancer and other mutations, small children are most vulnerable.
You would assume a millionaire company would have an adequate phone service. I called its a weekday says system is down (probably due to holidays). I basically have to talk to a human to know my balance instead of inputting my information …
If I could give one star, I would. Horrible customer service. Felt like I was under attack during my conversation with “customer service” and management both. Their website was down (again), made payment over phone only to be told later …
Rudest customer service I’ve ever experienced, no red tags and limited correspondence before turning off immune-compromised individuals power during an unprecedented global pandemic out of greed. Sitting in a powerless hot house because of a small level companies greed
Waiting on PTO for almost a year now, Good luck Getting PTO after you Go Solar, I get it they loose a customer but IID shouldn’t be bitter about solar customers waiting on PTO, They don’t want us to go solar
We have Covid so they need payment but only via Debit and or Credit card can’t use check and only place you can go to is Laquinta. No mercy they have a family with permanent disability and they pretty much don’t GAF! The bills are huge and …
They are thrives everything about them, they nickel and dime you to death the customer service is awful they are rude have horrible attitude. The prices they charge for electricity is astronomical and they can do it because they hold the monopoly on power in the Coachella Valley we have no other options.
They drained the lake I live near and cost many small businesses lots of money. They refuse to cut water usage during a drought and as a result the boat ramps are gone at Lake Mead. Marinas, fishing charters, and those who cater to boaters on the Lake Have been bankrupted.
Nice utility company, right now offering a great program for NO COST !! At all .
Servicing a/c’s , checking your ducts , smart thermostat , etc!! very nice …
It’s with much consideration and gratitude to the service man “Paul” who attended our 911 call . The service power pole some how caught fire at
the bace of the pole . “Paul” immediately shut down the power and made all …
Now the electric company is charging us for the high price of oil and gass that is required to make and deliver the electric.!! What is green about this? Why the “non renewable energy ” accounting fee as well?? …
Waited almost an hour for assistance over the phone. I decided to get a call back but you guys actually just right now at 1:47pm 08/24 called me again and hung up after I say Hello? What is going on? I can hear people and a woman is talking in the background but when I say hello it hangs up. Help your customers.
This review is for Andrea unacceptable customer service January 13,2023 at 12:40pm Pacific time. She never acknowledged nor mention her name, I have to ask her name from the beginning and acknowledge her. I called customer service to ask …
(Translated by Google) Terrible service, when the power goes out (which happens very often) they are not responsible for the appliances that stop working due to blackouts in Salton City! …
(Translated by Google) REAL BAD EXPERIENCE. OVER CHARGING MY HATE CANCER !!!!!!!!!!!!! I mean REALLY I hate cancer! Now I am seeing those who will have time to read this post until the end. This is a small test, just to see who reads and …
Got water.
They are nice
The worzt green energy hatdrz
👍👍👍👍 …
Reliable service and affordable. Awesome customer service!
What a great PUBLIC utility. More utilities should
Be like IID
Rudest phone call I have had in a long time- like I did something wrong… what?!?!?
How does everyone not see this is a scam
Unbelievablely unprofessional and completely robs us every month this is crazy i demand to have options in my electric companies
No energy buy back. The dam grid can support everyone’s AC in the summer and after looking at the reviews I’m now looking for lawsuit.
Staff was so kind. Water Department approved a tour to water infrastructure in Imperial Valley, and I could know many great places, such as Drop 4 Power Plant, Salton Sea, Rockwood Gates, and Warren H. Brock reservoir.
Customer service over the phone sucks. I called about a question my mom and I had about our bill and the lady that answered immediately told me ”you are not on the account” and hanged up, she did not even give me the chance to say that my mom is the account holder and that she was right next to me, ready to speak.
Horrible people, no consideration no heart. you feel you talking to mobsters,
you pay or they wave the disconnection option above your head. they disconnected me saying it was valid. they just want to make extra $25.
Try paying bill-statement it is not arriving in mail-or online-don’t know account number-or even who in home it is in name of. They Hang up because I ask for account number and they won’t try the social security numbers of more than one …
If I can give IID no Stars I would. Worst customer services ever! I am so furious right now with one of the ladies Veronica and the supervisor Luis. No heart at all. Rude. I am not stopping here. I am talking to the board of trustee supervisors whatever it takes!
Worst customer service ever experienced. Answering simple questions seemed like such an inconvenience for the lady who answered. She cut me off as I was asking something that she should have had no problem answering and said she couldn’t give me any more information even though it was my account. Such an awful experience.
Grateful for the relatively affordable rates in La Quinta, compared with neighborhoods in the western part of the Coachella Valley. As artists, my husband and I use electricity in our sculpture and painting processes. IID services and rates …
Won’t stop trying to install a smart meter
directly outside my son’s bedroom against our will. Smart meters emit radiation that may result in cancer and other mutations, small children are most vulnerable.
You would assume a millionaire company would have an adequate phone service. I called its a weekday says system is down (probably due to holidays). I basically have to talk to a human to know my balance instead of inputting my information …
If I could give one star, I would. Horrible customer service. Felt like I was under attack during my conversation with “customer service” and management both. Their website was down (again), made payment over phone only to be told later …
Rudest customer service I’ve ever experienced, no red tags and limited correspondence before turning off immune-compromised individuals power during an unprecedented global pandemic out of greed. Sitting in a powerless hot house because of a small level companies greed
Waiting on PTO for almost a year now, Good luck Getting PTO after you Go Solar, I get it they loose a customer but IID shouldn’t be bitter about solar customers waiting on PTO, They don’t want us to go solar
We have Covid so they need payment but only via Debit and or Credit card can’t use check and only place you can go to is Laquinta. No mercy they have a family with permanent disability and they pretty much don’t GAF! The bills are huge and …
They are thrives everything about them, they nickel and dime you to death the customer service is awful they are rude have horrible attitude. The prices they charge for electricity is astronomical and they can do it because they hold the monopoly on power in the Coachella Valley we have no other options.
They drained the lake I live near and cost many small businesses lots of money. They refuse to cut water usage during a drought and as a result the boat ramps are gone at Lake Mead. Marinas, fishing charters, and those who cater to boaters on the Lake Have been bankrupted.
Nice utility company, right now offering a great program for NO COST !! At all .
Servicing a/c’s , checking your ducts , smart thermostat , etc!! very nice …
It’s with much consideration and gratitude to the service man “Paul” who attended our 911 call . The service power pole some how caught fire at
the bace of the pole . “Paul” immediately shut down the power and made all …
Now the electric company is charging us for the high price of oil and gass that is required to make and deliver the electric.!! What is green about this? Why the “non renewable energy ” accounting fee as well?? …
Waited almost an hour for assistance over the phone. I decided to get a call back but you guys actually just right now at 1:47pm 08/24 called me again and hung up after I say Hello? What is going on? I can hear people and a woman is talking in the background but when I say hello it hangs up. Help your customers.
This review is for Andrea unacceptable customer service January 13,2023 at 12:40pm Pacific time. She never acknowledged nor mention her name, I have to ask her name from the beginning and acknowledge her. I called customer service to ask …