Recently, I was in need of having repairs done on my car. I can’t thank Nemec Insurance, IMT Insurance, and the Von Hozen Collison Center enough for helping me make my car beautiful again. They all worked together in a friendly, …
Extremely worthless company. Do not do their job if you get in a no fault accident but yet still get their money. They lie and never follow through. Stear clear of this insurance company.
Never heard of this insurance company. I look at my bank account one day and I was charged 700 dollars from them… If a company messes up financial information, I can only speculate on how they do business.
I notice alot of bad reviews. Crossing fingers but so far we have not had any problems and in fact we had a claim and it was done perfectly to our satisfaction.
If you’re in the Milwaukee area the adjuster is very slow at getting anything done. He constantly gives excuses and will give you a new date that things will be done by and continuously misses it. They do pay fair amounts for damages though.
I had wind damage to my roof. They are only offering to cover the half of the roof that had damage, which will leave me with roof in which the front does not match the back. Time for a new insurance company.
Terrible service. No one is available to help or direct you. They only provide service between 8-430 CST Monday-Friday so if you get into an accident you will not be able to file a claim or get any service outside of those hours. If you get …
have an issue with IMT’s 3rd party claim writers who are not efficient and when transferred to supervisors through IMT…they brush us off as if they can not be bothered with the issues at hand. Very glad I don’t have this insurance and will advise my customers to not quote with this company.
I was in a car accident with their insured. They have terrible customer service and want to argue about everything. There is absolutely no follow through. The claims adjuster questioned my intelligence many times which made me very upset. We have State Farm and have been very happy.
Ask if IMT if they’ll pay your whole claim or not. They won’t and then they’ll expect you to eat 5,000 off of your bill. Luke lyle will deny a reasonable claim and drag out your contractor’s payments and try to force their own “preferred vendors” on you. THIS COMPANY IS A SHAM
I would shop elsewhere. They refused to pay a $1,000 auto claim and their adjuster didn’t follow up for around 40 days following the claim. I now gladly pay more elsewhere just to ensure I would get paid on any serious home or auto claims.
Nothing buy a scam here. Denied a claim for a small business landscaping company that caused a flood into my basement. The landscaping company is now paying me out of pocket to avoid lawsuits. See the horrible reviews here, pretty obvious why.
If I could give zero stars, I would. You pay for insurance, have a nasty storm come through, they come a deny claims for a roof. Had my contractor come out and said lots of hail damage, missing shingles. But because of a report of hail in the area didn’t indicate lots of hail, denied.
This use to be a great company to do business with. Myself and my family have used IMT for years, I have had to make claims in the past and always felt like I was treated fairly until recently. Please look else where before signing up with a company that doesn’t have the customer in their best interest.
we had a small fire to our garage and a water spill from our dishwasher and this company dropped us after 20 plus years of being a customer. choose another insurance. they just want your money and no claims
if you have a couple claims be ready to be dropped.
I’m seeing a lot of unnecessary new roofs in Des Moines, diverting labor and materials from people who need it. I’m glad IMT takes the time to evaluate claims. It keeps my premiums low and helps people who need it. Just because a storm goes through, you aren’t entitled to a new roof.
First time filing a claim and this agent Jamal Kemp or whatever just starts throwing shade on me when nothing was explained to me on how to go about getting my car fixed. He was under the assumption that I knew. One thing you should never …
I would highly recommend that nobody do any business with this crappy company. I recently parked my car at my house, and in a storm that night a branch from my neighbors tree fell off and completely destroyed the top of my car. I come to …
I had one claim in October for my home owners insurance because my house was broken into and robbed. It was a terrible thing to happen and then I get a letter from IMT saying they were not renewing our policy because of our claim history. …
This company is a good example of unethical practices. Our car was damaged as a result of their insured’s cow being out in the middle of road around midnight June 2. It took until June 9 for anyone to contact us and when they did contact …
So these are pictures of hail damage to a property that I have been paying IMT for years for insurance coverage only to have their adjuster claim that he couldn’t find any damage after I had him come back a second time and I personally …
I was hit by one of their insured drivers who ran a stop sign on the 2nd and still haven’t heard from the adjuster despite several messages I left. My car is not exactly drivable and I have no way of getting around. This really is not …
I’ve been insured with IMT for 15 years. I’ve had 2 auto claims with them and both were handled perfectly. My rates have been stable the entire time. Everyone I’ve talked to there has been extremely helpful! I would highly recommend them!
We have used this company for years with no issues, it was nice to have direct line to agent, but in last year our 6 month premium has been increase at high rate. Beginning of year rate increased $70/6 months now another $20! With zero …
As a restoration contractor we usually have to send 3/4 emails before we get a response from an insurance adjuster.. this wasn’t the case with Mr. Roth out of West Des Moines. After our initial meeting & paperwork submittal, Mr. Roth …
We have been with the same agent and IMT insurance for 3 decades. We have not had many claims, but recently with hail and high winds, IMT was quick to send an agent and he very thorough with costs. Thank you IMT!
These people are scam artists. I was hit by a plow truck company IMT insures. The truck ran a stop sign and hit my car as I was driving in a parking lot. The insured was adamant at the scene that there was no stop sign (it was written on …
Had IMT for 15 years with only one minimal claim over that time. Had to change my coverage to keep up with the times so I was increasing my coverage. Just because I have an American Bulldog that is one of the most people friendly dogs even …
IMT is cheap, and terrible. They don’t send invoices, just cancellation notices. We have set up escrow pay and auto-draft from our checking account repeatedly. If a change is made to the policy, they stop the auto-draft and cancel the …
Recently filed a claim for a totaled truck. IMT came back with a valuation $5000 less than KBB, NADA, Edmunds, and all the comparable trucks on Autotrader. They were comparing my truck to others that weren’t even close to the same. Their …
I hate rating a company 1 star but last year at this time I logged into my auto policy to make my monthly payment as normal and due to new technology updates/website issues on their part my payment was applied to my homeowners policy …
IMT is a great company to work with until you actually need to file a claim. I recently had a deer collision at 75 mph and it has been a nightmare to get my vehicle repaired, I can’t imagine what we would be going through if someone …
Joke. I have been meaning to write this for some time. We had hail come through last year in our area. Every single house in our neighborhood received new roof claims from there insurance. IMT agent came to look at ours and said …
I have had insurance with the IMT group for a short time now after purchasing an older home last year. I had filed my first claim still within living in my current home for less than a year and waited nearly a month for a response …
We have been with IMT for the last 15 years. Let me rephrase that, IMT has graciously taken our money for 15. Try to file a claim on our roof and get a cancelation notice while 8 houses on our street get new roofs. We have had 3 different …
We have had IMT for several years now for auto, home, and rental property insurance (multi-policy discount). I had my first insurance claim on a rental property in March 2016 and IMT took excellent care of us. I received an initial …
Great company to get insurance through until you actually need them. I hit a deer about a month ago going 75mph and filed a comprehensive claim. The adjuster would not come see the vehicle due to COVID and provided me with a quote via …
Have been IMT customer for many years, have 3 cars, 31′ RV, Boat and Personal Umbrella policy with them. My daughter had a fender bender in 2017, I had damaged my trucks fender backing out in to my trailer in 2018 (my fault), we had hail …
Terrible company to deal with. I have had to fight with them on every part of my claim from derecho. Took from August 10th till the week before Christmas to get the hole in my roof fixed due to them fighting city code and my contractor. …
I had homeowners insurance through IMT for two years. Our neighborhood was hit with a bad storm, straight line winds that snapped and uprooted large trees. Several shingles flew off my roof and all over the yard. I bought a bundle of …
I had “IMT” Commercial Insurance for close to 15yrs. Never a single claim, ever. Until, a big corporation decides to use a false claim as termination reasoning. In short, it cost me not only my policy, my agent history, a 26yr reputation, …
I have never had a problem with IMT they are really a great company. Every claim I have had has been handled fast and efficient with no problems. My agent has been a great agent ! He’s always been there for me and my families insurance …
Stay far away from this company. I had a full replacement cost policy and after a severe hail storm my roof was a mess. The adjuster that came out and looked at it agreed that I had hail damage to not only the roof, but also the window …
A year after we purchased our house, there was a severe hail storm. Most of the roofs in our neighborhood were replaced. However, when our adjuster looked at our roof, he said there was no hail damage BUT that IMT would no longer insure …
IMT was initially a great company to be insured under, until their unprofessional and immature cancellation of our policies. My wife and I have never, in 11 years of driving, been in an accident at all. Our only claims histories were “act …
We went to IMT at our banks referral, all was fine for the first year or so. Then we were going to be late on a payment, we called them to let them know and that we would pay it in a week. They charged a $20.00 fee for being late. …
Update to my review. I sustained a loss as a result of a hail storm. My roof, while older, had been checked a year or so earlier and it was reported to be in good condition with years of life remaining. …
I’ve had Wadena for at least 8 years. It was brought to my attention a claim I understood was still pending was closed in April 2018 without any further action and without any damages paid. This is from an accident that happened in …
Unfortunately, I must echo many of the reviewers and recommend you avoid seeking coverage from IMT. I was a long term customer of IMT until recently. My claim for hail damage to my roof was denied despite widespread damage in my …
Ignore Joel Duffy’s great review. Joel Duffy is an insurance agent for Sheets Draper Insurance. And guess what insurance his agency sells? IMT !!!! So, his review is absolutely useless. …
Cheap insurance company which is fine unless you ever have a claim. We had a hail storm in June and it’s now September and just got an adjuster to our house yesterday. Three contractors all agreed we have hail damage and one even met the …
We recently got notified that they would be terminating our house insurance due to the fact that we have a German Shepherd on the premises. A German Shepherd I might add who we had when we first got insurance with them. They didn’t have an …
The claims department at Imt is horrendous to work with. They take the attitude of let’s be the bully and threaten people to get our way. They seem to change there tune after threading to stop payment on the payment they made, when you tell …
It would take way too much time to express my degree of satisfaction with IMT and the personnel I have communicated with. What an excellent insurer. IMT is literally concerned for their insured. I felt guarded and protected. IMT looked out for what was best for me. IMT’s advice was spot on! THANK YOU, THANK YOU, THANK YOU!!!!!
If I could give them zero stars, I would! I bought a brand new car and not even 4 days in, my car was hit by an IMT insured customer and they left the scene. I had witnesses, a police report (which corroborated the witnesses), the …
TOTALLY FRAUD!! They didn’t cover damage from hail to my roof. My right and left side neighbors got coverage from their insurance companies but My insurance (IMT) said no damage, even though two assessment agent from construction companies confirmed the damage.
Do not insure your property with this company! They are terrible to deal with and refuse to cover hail damage despite wide spread damage to my roof. Majority of my neighborhood sustained damage and roofs were replaced. I got 2 different …
This company is incredibly dishonest and flat out lies. I had to work with Mark and he told me the police report was different than what I was saying and that even what his client had said and that was all a lie, I got a copy of the police …
I would give a zero if possible. Very poor company. Very rude and accuse customers of committing crimes. Ended up waiting over three months to settle a car claim two years ago. In the meantime the case worker wouldn’t return calls or update …
They are terrible to deal with and refuse to cover hail damage despite wide spread damage to my roof. Majority of my neighborhood sustained damage and roofs were replaced. I got 2 different roofing companies that took pictures of damage to …
Woke up to a letter from my insurance company (IMT Insurance) stating they were canceling me for nonpayment. Those payments come out automatically and the money is definitely in the account. After hours of waiting turns out the company …
You find out a lot about your insurance company following an incident. In our case it was a storm that caused damage to our home. Agents were there within a day or two and they cut us a check for all of the damage. Our neighbors argued for months with their insurance to get them to cover obvious damage. IMT was a pleasure to deal with.
I would have put a 0 if able. We had a few bad storms come through with hail, had a few different contractors out to assess which all said we had extensive storm damage. Called for the adjuster to come out as well as the contractor. Took 3 …
The most horrible experience I have ever had for submitting a claim for hail damage. The adjuster did not communicate with me or the shop and was rude to both the shop and I on multiple occasions. If these are the people you are hiring to …
They find any excuse to not cover claims. I got that feeling to when the adjuster walked in and sure as heck they denied it for an asinine reason. The littlest reason that they can deny coverage, and even though you don’t agree they justify …
I currently have insurance with this company. I have home-car-motorcycle.
My wife’s auto was hit from the rear as a hit & run. I have taken it to a collision center for repair. I find out I have one choice to take my auto to. I don’t …
I have my home owners policy through IMT and had to file a claim this week. They were very prompt, turnkey, professional, and easy to work with. Often times you hear horror stories about insurance but my experience was very good and my …
We had a check within 1 week! Exceptional service!
Recently, I was in need of having repairs done on my car. I can’t thank Nemec Insurance, IMT Insurance, and the Von Hozen Collison Center enough for helping me make my car beautiful again. They all worked together in a friendly, …
Great place
Horrible company.
Great Claims Service!
Terrible insurance company go with somthing else
Easy to use.
Had a horrible experience with IMT
Very poor customer service and their emergency roadside assistance is less than desirable.
A company that truly takes care of their people (agents, policy holders and employees)!
They are a great company to work with on your insurance.
This place is the worst cant send checks out on time dont return your calls dealing with them for 6 months they horriable
sleazy and slow as to as 2 save money so they did not have 2 pay for A Rental Car
Affordable! Love that they have an app that makes it very easy to make payments!
Fast and accurate and knowledgeable
What can you say? It’s an insurance company, never had any problems.
Great Company with great service. You are not just a number. They truely care about doing what is right.
They are fine til you need to file a claim then they find bogus reasons not to pay
Have had coverage since 2011 with no issues. Have had a couple of claims that were handled satisfactorily.
Ok
FAST, FRIENDLY AND KNOWLEDGEABLE SERVICE !!
Really nice on the phone but really unhelpful in denying my hospital and chiropractic care cost after my car accident. Definitely switching
Extremely worthless company. Do not do their job if you get in a no fault accident but yet still get their money. They lie and never follow through. Stear clear of this insurance company.
Iv worked with Kirk Campbell and IMT for years and have always been treated very well.
Thieves, they won’t pay your claim. Also, these “good” reviews are from insurance agents. Look them up on Facebook.
Never heard of this insurance company. I look at my bank account one day and I was charged 700 dollars from them… If a company messes up financial information, I can only speculate on how they do business.
I notice alot of bad reviews. Crossing fingers but so far we have not had any problems and in fact we had a claim and it was done perfectly to our satisfaction.
I just had a chipped windshield but they handled it quickly and efficiently.
The agent that worked on our claim was very prompt and courteous. The claim was done very quickly.
I love having my insurance with IMT. I have been with them for years and have never had an issue. Great service, friendly staff, decent rates.
If you’re in the Milwaukee area the adjuster is very slow at getting anything done. He constantly gives excuses and will give you a new date that things will be done by and continuously misses it. They do pay fair amounts for damages though.
I had wind damage to my roof. They are only offering to cover the half of the roof that had damage, which will leave me with roof in which the front does not match the back. Time for a new insurance company.
Terrible service. No one is available to help or direct you. They only provide service between 8-430 CST Monday-Friday so if you get into an accident you will not be able to file a claim or get any service outside of those hours. If you get …
have an issue with IMT’s 3rd party claim writers who are not efficient and when transferred to supervisors through IMT…they brush us off as if they can not be bothered with the issues at hand. Very glad I don’t have this insurance and will advise my customers to not quote with this company.
I was in a car accident with their insured. They have terrible customer service and want to argue about everything. There is absolutely no follow through. The claims adjuster questioned my intelligence many times which made me very upset. We have State Farm and have been very happy.
Ask if IMT if they’ll pay your whole claim or not. They won’t and then they’ll expect you to eat 5,000 off of your bill. Luke lyle will deny a reasonable claim and drag out your contractor’s payments and try to force their own “preferred vendors” on you. THIS COMPANY IS A SHAM
I would shop elsewhere. They refused to pay a $1,000 auto claim and their adjuster didn’t follow up for around 40 days following the claim. I now gladly pay more elsewhere just to ensure I would get paid on any serious home or auto claims.
Nothing buy a scam here. Denied a claim for a small business landscaping company that caused a flood into my basement. The landscaping company is now paying me out of pocket to avoid lawsuits. See the horrible reviews here, pretty obvious why.
If I could give zero stars, I would. You pay for insurance, have a nasty storm come through, they come a deny claims for a roof. Had my contractor come out and said lots of hail damage, missing shingles. But because of a report of hail in the area didn’t indicate lots of hail, denied.
This use to be a great company to do business with. Myself and my family have used IMT for years, I have had to make claims in the past and always felt like I was treated fairly until recently. Please look else where before signing up with a company that doesn’t have the customer in their best interest.
we had a small fire to our garage and a water spill from our dishwasher and this company dropped us after 20 plus years of being a customer. choose another insurance. they just want your money and no claims
if you have a couple claims be ready to be dropped.
I’m seeing a lot of unnecessary new roofs in Des Moines, diverting labor and materials from people who need it. I’m glad IMT takes the time to evaluate claims. It keeps my premiums low and helps people who need it. Just because a storm goes through, you aren’t entitled to a new roof.
First time filing a claim and this agent Jamal Kemp or whatever just starts throwing shade on me when nothing was explained to me on how to go about getting my car fixed. He was under the assumption that I knew. One thing you should never …
I would highly recommend that nobody do any business with this crappy company. I recently parked my car at my house, and in a storm that night a branch from my neighbors tree fell off and completely destroyed the top of my car. I come to …
I had one claim in October for my home owners insurance because my house was broken into and robbed. It was a terrible thing to happen and then I get a letter from IMT saying they were not renewing our policy because of our claim history. …
This company is a good example of unethical practices. Our car was damaged as a result of their insured’s cow being out in the middle of road around midnight June 2. It took until June 9 for anyone to contact us and when they did contact …
So these are pictures of hail damage to a property that I have been paying IMT for years for insurance coverage only to have their adjuster claim that he couldn’t find any damage after I had him come back a second time and I personally …
I was hit by one of their insured drivers who ran a stop sign on the 2nd and still haven’t heard from the adjuster despite several messages I left. My car is not exactly drivable and I have no way of getting around. This really is not …
I’ve been insured with IMT for 15 years. I’ve had 2 auto claims with them and both were handled perfectly. My rates have been stable the entire time. Everyone I’ve talked to there has been extremely helpful! I would highly recommend them!
We have used this company for years with no issues, it was nice to have direct line to agent, but in last year our 6 month premium has been increase at high rate. Beginning of year rate increased $70/6 months now another $20! With zero …
As a restoration contractor we usually have to send 3/4 emails before we get a response from an insurance adjuster.. this wasn’t the case with Mr. Roth out of West Des Moines. After our initial meeting & paperwork submittal, Mr. Roth …
We have been with the same agent and IMT insurance for 3 decades. We have not had many claims, but recently with hail and high winds, IMT was quick to send an agent and he very thorough with costs. Thank you IMT!
These people are scam artists. I was hit by a plow truck company IMT insures. The truck ran a stop sign and hit my car as I was driving in a parking lot. The insured was adamant at the scene that there was no stop sign (it was written on …
Had IMT for 15 years with only one minimal claim over that time. Had to change my coverage to keep up with the times so I was increasing my coverage. Just because I have an American Bulldog that is one of the most people friendly dogs even …
IMT is cheap, and terrible. They don’t send invoices, just cancellation notices. We have set up escrow pay and auto-draft from our checking account repeatedly. If a change is made to the policy, they stop the auto-draft and cancel the …
Recently filed a claim for a totaled truck. IMT came back with a valuation $5000 less than KBB, NADA, Edmunds, and all the comparable trucks on Autotrader. They were comparing my truck to others that weren’t even close to the same. Their …
I hate rating a company 1 star but last year at this time I logged into my auto policy to make my monthly payment as normal and due to new technology updates/website issues on their part my payment was applied to my homeowners policy …
IMT is a great company to work with until you actually need to file a claim. I recently had a deer collision at 75 mph and it has been a nightmare to get my vehicle repaired, I can’t imagine what we would be going through if someone …
I have been an agent for IMT Insurance for 16 years. Excellent company. Stable financially and great people to work with.
Joke. I have been meaning to write this for some time. We had hail come through last year in our area. Every single house in our neighborhood received new roof claims from there insurance. IMT agent came to look at ours and said …
I have had insurance with the IMT group for a short time now after purchasing an older home last year. I had filed my first claim still within living in my current home for less than a year and waited nearly a month for a response …
We have been with IMT for the last 15 years. Let me rephrase that, IMT has graciously taken our money for 15. Try to file a claim on our roof and get a cancelation notice while 8 houses on our street get new roofs. We have had 3 different …
We have had IMT for several years now for auto, home, and rental property insurance (multi-policy discount). I had my first insurance claim on a rental property in March 2016 and IMT took excellent care of us. I received an initial …
Great company to get insurance through until you actually need them. I hit a deer about a month ago going 75mph and filed a comprehensive claim. The adjuster would not come see the vehicle due to COVID and provided me with a quote via …
Have been IMT customer for many years, have 3 cars, 31′ RV, Boat and Personal Umbrella policy with them. My daughter had a fender bender in 2017, I had damaged my trucks fender backing out in to my trailer in 2018 (my fault), we had hail …
Terrible company to deal with. I have had to fight with them on every part of my claim from derecho. Took from August 10th till the week before Christmas to get the hole in my roof fixed due to them fighting city code and my contractor. …
I had homeowners insurance through IMT for two years. Our neighborhood was hit with a bad storm, straight line winds that snapped and uprooted large trees. Several shingles flew off my roof and all over the yard. I bought a bundle of …
I had “IMT” Commercial Insurance for close to 15yrs. Never a single claim, ever. Until, a big corporation decides to use a false claim as termination reasoning. In short, it cost me not only my policy, my agent history, a 26yr reputation, …
I have never had a problem with IMT they are really a great company. Every claim I have had has been handled fast and efficient with no problems. My agent has been a great agent ! He’s always been there for me and my families insurance …
Stay far away from this company. I had a full replacement cost policy and after a severe hail storm my roof was a mess. The adjuster that came out and looked at it agreed that I had hail damage to not only the roof, but also the window …
A year after we purchased our house, there was a severe hail storm. Most of the roofs in our neighborhood were replaced. However, when our adjuster looked at our roof, he said there was no hail damage BUT that IMT would no longer insure …
IMT was initially a great company to be insured under, until their unprofessional and immature cancellation of our policies. My wife and I have never, in 11 years of driving, been in an accident at all. Our only claims histories were “act …
We went to IMT at our banks referral, all was fine for the first year or so. Then we were going to be late on a payment, we called them to let them know and that we would pay it in a week. They charged a $20.00 fee for being late. …
Update to my review. I sustained a loss as a result of a hail storm. My roof, while older, had been checked a year or so earlier and it was reported to be in good condition with years of life remaining. …
I’ve had Wadena for at least 8 years. It was brought to my attention a claim I understood was still pending was closed in April 2018 without any further action and without any damages paid. This is from an accident that happened in …
Unfortunately, I must echo many of the reviewers and recommend you avoid seeking coverage from IMT. I was a long term customer of IMT until recently. My claim for hail damage to my roof was denied despite widespread damage in my …
Ignore Joel Duffy’s great review. Joel Duffy is an insurance agent for Sheets Draper Insurance. And guess what insurance his agency sells? IMT !!!! So, his review is absolutely useless. …
Cheap insurance company which is fine unless you ever have a claim. We had a hail storm in June and it’s now September and just got an adjuster to our house yesterday. Three contractors all agreed we have hail damage and one even met the …
We recently got notified that they would be terminating our house insurance due to the fact that we have a German Shepherd on the premises. A German Shepherd I might add who we had when we first got insurance with them. They didn’t have an …
The claims department at Imt is horrendous to work with. They take the attitude of let’s be the bully and threaten people to get our way. They seem to change there tune after threading to stop payment on the payment they made, when you tell …
It would take way too much time to express my degree of satisfaction with IMT and the personnel I have communicated with. What an excellent insurer. IMT is literally concerned for their insured. I felt guarded and protected. IMT looked out for what was best for me. IMT’s advice was spot on! THANK YOU, THANK YOU, THANK YOU!!!!!
Great rates, great people!! If you’ve been shopping around for insurance, stop your search! You’ve found the best!
If I could give them zero stars, I would! I bought a brand new car and not even 4 days in, my car was hit by an IMT insured customer and they left the scene. I had witnesses, a police report (which corroborated the witnesses), the …
TOTALLY FRAUD!! They didn’t cover damage from hail to my roof. My right and left side neighbors got coverage from their insurance companies but My insurance (IMT) said no damage, even though two assessment agent from construction companies confirmed the damage.
Do not insure your property with this company! They are terrible to deal with and refuse to cover hail damage despite wide spread damage to my roof. Majority of my neighborhood sustained damage and roofs were replaced. I got 2 different …
This company is incredibly dishonest and flat out lies. I had to work with Mark and he told me the police report was different than what I was saying and that even what his client had said and that was all a lie, I got a copy of the police …
I would give a zero if possible. Very poor company. Very rude and accuse customers of committing crimes. Ended up waiting over three months to settle a car claim two years ago. In the meantime the case worker wouldn’t return calls or update …
They are terrible to deal with and refuse to cover hail damage despite wide spread damage to my roof. Majority of my neighborhood sustained damage and roofs were replaced. I got 2 different roofing companies that took pictures of damage to …
Woke up to a letter from my insurance company (IMT Insurance) stating they were canceling me for nonpayment. Those payments come out automatically and the money is definitely in the account. After hours of waiting turns out the company …
You find out a lot about your insurance company following an incident. In our case it was a storm that caused damage to our home. Agents were there within a day or two and they cut us a check for all of the damage. Our neighbors argued for months with their insurance to get them to cover obvious damage. IMT was a pleasure to deal with.
I would have put a 0 if able. We had a few bad storms come through with hail, had a few different contractors out to assess which all said we had extensive storm damage. Called for the adjuster to come out as well as the contractor. Took 3 …
The most horrible experience I have ever had for submitting a claim for hail damage. The adjuster did not communicate with me or the shop and was rude to both the shop and I on multiple occasions. If these are the people you are hiring to …
They find any excuse to not cover claims. I got that feeling to when the adjuster walked in and sure as heck they denied it for an asinine reason. The littlest reason that they can deny coverage, and even though you don’t agree they justify …
I currently have insurance with this company. I have home-car-motorcycle.
My wife’s auto was hit from the rear as a hit & run. I have taken it to a collision center for repair. I find out I have one choice to take my auto to. I don’t …
I have my home owners policy through IMT and had to file a claim this week. They were very prompt, turnkey, professional, and easy to work with. Often times you hear horror stories about insurance but my experience was very good and my …