Urgent Care New Orleans Uptown At In & Out Urgent Care New Orleans Uptown, we provide personable, affordable and convenient urgent care to patients in need of non-life-threatening conditions. Walk-ins are always welcome and we do offer online scheduling at the New Orleans Clinic with the ability to fill out your paperwork prior to visiting us. — COVID Resources — We have the rapid Antigen and Molecular Covid Testing onsite and PCR tests that take 1-3 days for results. We have rapid Antibody testing which consists of a blood draw not a finger prick. Stay Tuned for information on Covid Vaccine Information.
Friday | 7AM to 7PM |
Saturday | 9AM to 5PM |
Sunday | 9AM to 5PM |
Monday | 7AM to 7PM |
Tuesday | 7AM to 7PM |
Wednesday | 7AM to 7PM |
Thursday | 7AM to 7PM |
6225 S Claiborne Ave, New Orleans, LA 70125
Really great service and environment. All staff was really nice and made me feel comfortable. Got helped quickly and efficiently
I didn’t have to wait long, and everyone was friendly! I’m sure if there were more people there then the wait would have been longer, but that’s not their fault!
Clean space, quick sevice, respectful employees. NP knew what she was doing. Affordable. I would definitely go there again.
Great service. Didn’t wait long and they are very thorough. They also follow up with you in a few days to make sure you are ok.
Upbeat staff with excellent medical care. Set an appointment and was seen on time. Recommend this clinic with confidence
Wait time was very short, the service was great. I will recommend this Urgent care to my family and friends.
Everything was good except the system that texts you the time of your appointment by computer. It was very wrong. I had to wait another hour
Excellent, fast, professional service. I was in and out in about 15 minutes. Highly recommend in you need medical attention.
Very nice people. They were friendly and caring. They got me in and out in under 30 minutes. I definitely recommend them.
We were in and out in an hour. The staff was friendly, concerned, attentive to our needs. Of course the facility was shining clean.
Friendly, efficient staff and easy to use website to book a clinic visit. Highly recommend
Great care and service. Friendly caring staff, clean facilities, fast care.
Had a great experience! The employees at the front desk were nice and professional. I was in and out in less than an hour.
I absolutely loved the convenience of being in and out of this facility. They really have quick service. Thank you for your wonderful staff.
Great experience. Clean facility and
excellent service by staff, nurses and doctor. I will recommend your facility to my friends.
The staff were very friendly. That was my first time visiting, I didn’t have to wait long. Very welcoming atmosphere
All the staff are kind and patient. I recieved quality care in under an hour and left with a detailed care plan.
Very good with text updates, staff good, appointments happen on time. Excellent place
Charlotte is a really knowledgable and personable provider. I walked out of there feeling much better. Our family will certainly be back!
There was a long wait but once I was seen everything went well and quickly.
Really appreciate the warmth and efficiency of everyone there who dealt with me. I was seen as a walk-in after waiting about 25 min. The waiting room is very clean!
The absolute worst. Unfriendly, impolite, don’t care about customer needs or health, only care about making a quick buck off us. Find another option if possible.
My visit was exactly what the name says in and out totally experience was 20 minutes this includes paperwork ,seeing the physician and prescription all done with extreme care and professionalism.
Nurse Practitioner delivered great bedside manner. Very knowledgeable and personable service. I would recommend In and Out to my friends and family. Very good experience.
Horrible service . Literally paid money for a two minute conversation . Practitioner didn’t even examine me or take any tests just instantly told me to go to er come to find out all I had was the flu. A simple flu test at their clinic could …
Everyone was so polite never received such much hospitality from a medical facility i was happy and surprised from not having the nonchalantle cattle and assembly line feel Thanks!
We’re so glad that this place has opened up on Claiborne Avenue for the Uptown and Broadmoor neighborhoods. It’s clean and efficient and the staff are very communicative and helpful.
I stopped by for a head cold. They saw me right away and called in prescriptions for me that were ready by the time I got to the pharmacy. Everyone was very nice and service was fast!
Misdiagnosis costing thousands of dollars in emergency when not required and overcharged billing. Stay away.
Super friendly and attentive staff working quickly and efficiently to help me get in and out. Great experience and would highly recommend using this business.
My nurse and doctor were so friendly, welcoming, fast with information, and caring. Definitely recommend this Urgent Care!
The staff lived up to their name by getting me in and out quickly. I was able to be seen quickly and had a detailed exam that answered all my questions in an understandable manner.
Went there today. Fast service. Very professional and kind and friendly. I would absolutely come back. They were really helpful and really were able to help me out. I would recommend in you are in need a fast quality service.
Front desk was very nice and helpful! Our nurse and nurse practitioner were wonderful too! Professional and kind! Highly recommend!!
All of the staff were so helpful, nice and understanding! They truly made my experience a great one. I highly recommend this quick and spotless facility👍 …
So helpful! Fast, friendly, and very accommodating. They helped me even after I’d left the office with prescription and work excuse issues. Great people.
Literally got “in & out”. Stopped by here for a respiratory infection. Receptionist and all nurses were very friendly and prompt. Waiting area was very clean. Would recommend.
The medical staff was polite, informative and gentle. The wait time was reasonable. My experience was very good.
I was a walk in. The medical staff was efficient, knowledgeable – and caring. Even helped me to get my insurance cards printed. …
The staff was very pleasant and the wait was very short. I highly recommend in and out. And that exactly how they work to get you in and out. God Bless
Visiting from out of town and needed to be seen for an allergic reaction.
Friendly doctor and front desk staff. Quick service and not a bad price for being outside my insurance provider.
We went there on a Saturday and the wait times were ridiculous. One hour and forty five minutes and there were only about 4 other people there. In and out it is not. Left for another place and they took us in after about 40 min. Maybe only a weekend issue or short-staffed given others’ good reviews
This is my third time at the doctor for the same issue. This is the only place that listened to me and took the time and effort to find out what was wrong. Everyone was very kind and very helpful. This has been one of my best experiences at a doctor’s office.
Kind, compassionate, and knowledgeable staff
I love my experience there it’s never a long process and they take their time to help you. I never feel rushed. And they always call you in a couple of days just to check on you to make sure you are doing better and if you need to come back in. I love it there
Staff was refreshingly helpful and kind.
My experience was great. The nurse Practitioner was so nice, the front desk worker was nice and the RN. I’d definitely visit again if I have to.
The office is super clean and nice. The staff from the front desk to the NP was attentive, thorough in their exam, and friendly. I could not have had a better experience!
Lived near here for 3 years, and relied on them for that long. Never let me down, very understanding.
I went tonight for a COVID Test. They were fast, patient, and very kind! They accommodated everything I asked for and were great at making me relax!
Shannon is a very knowledgeable and caring NP. The remainder of the staff is quick, courteous, and thoughtful. Best Urgent Care option in town in my opinion.
I went in for a sore throat with swollen glands and sinus pressure/drainage. Dr Riley did not perform a strep test or any tests. He told me it was either an allergic reaction and to take Benadryl or a cold and take cold medicine (two …
Excellent initial treatment. And the follow up was so cordial and informative. The ‘urgent care’ system is working, the way it’s supposed to work.
The entire experience was wonderrful. Theses gals really know what they are doing. And just as polite as you would want a person to be! It was better than the last urgent care I went to!
The staff were super friendly, professional and quick. It was the best urgent care experience I have ever had.
Professional and caring staff. Doctor- Patient experience was informative and pleasant. Clean environment. I would recommend this office 100%.
I love that I can set an appointment to a walk-in clinic. I was in and out in 20 minutes! No waiting for hours. Helpful, knowledgeable, and professional. I would recommend them for anyone.
We arrived at 8:05pm with an urgent medical issues and the closing time is 830pm. We were turned away. Not only did it seem UNETHICAL to turn someone away who needed medical attention but it wasn’t communicated on the sign that the listed …
Loved this location. Efficient. Kind. Precise. Clean and airy. I was in and out within 45 minutes. I was worried I might not be able to squeeze the visit in between picking up my children from school. I had no need to worry. A total Godsend. Thank you.
Staff were incredibly helpful and caring. Waited about 45 mins which was not bad at all considering how busy it was.
This clinic is great. It’s super clean, the staff are all super friendly and get straight to it with no fuss or significant wait time. Always my first stop for medical care.
I went in with sciatic nerve pain. My wait time was under 30 mins and everyone was nice and caring! The nurse practioner was awesome!
They are quick, efficent, and fair. Anytime someone on my crew decides to see whats inside their finger, these guys are here to close up the curiosity hole. Most recen trip required 8 sutures and we were in and out in 30 mins .
The front office staff especially the LPN Maryjean are the most unprofessional and rude individuals I have ever encountered in a medical setting. They are very impatient. If you do not have your insurance card with you they will give you …
I’ve been here when feeling sick at 5PM on a Friday and just doing routine things like physicals for my teenage son midday during the week. They’ve always been professional, friendly, and fast. My go-to.
I love the feature that tells you the wait time for a walk-in or allows you to get in line online. Luckily for me there was no wait time so I drove right over. The staff was very friendly and helpful. I would definitely go back and recommend them to friends.
The front desk woman was rude and unhelpful. People got so frustrated that I watched seven people ditch their appointments so that they didn’t have to further deal with the front desk woman
Clean facility, friendly and accommodating staff. Easy online registration. Grateful for the care we received as we are from out of town and needed to have my son’s ears checked before we got on an airplane.
Extremely disappointed with the billing practices of this facility. 21 year old daughter went in for a suspected UTI. Walked out with a bill that was well more than twice what other facilities charge for office visit and urinalysis. Called …
In & out was exactly what it was! I was seen within 30mins of being there without an appointment and being a first time patient. When I left they had already called my prescription to my pharmacy and it was ready in 10mins when I got there. Great service!!
I and out really means that. Was taken back and seen quickly. We were out of town at the time and felt well taken care of by Shannon the nurse practitioner and her staff. Definitely recommend 5/5.
Short waiting time, clean facility, attentive and personable staff. The nurse and nurse practitioner asked great questions and I left satisfied with the treatment plan.
I was first charged $99.- for a walkin. I asked for a refund since I had changed my mind about the visit and the lady said she would. I’ve now been charged $99.- twice with no refund. Now I have to call my bank and Urgent to get this sorted …
the best urgent care i’ve ever visited. efficient and well run. every single person i talked to was friendly and extremely helpful. this is the first urgent care i’ve visited since moving to new orleans and i won’t be going anywhere else for the rest of my time here. (:
I went in for a sinus infection and they saw me very quickly. I only waited 5 minutes before they called me back. The nurse and NP were very nice and attentive.
Just attempted to go to this Urgent Care. I called before we left our home to make sure they took our insurance. The girl on the phone said absolutely, as long as it isn’t Medicare, which it isn’t, that they take our insurance. When we …
Fast, clean, courteous, and most importantly they solved our problem (foreign body in my 3 year old’s nose;). This is the second time I have been there with my kids and the doctors and nurses were great with my kids.
Very nice urgent care. Everyone was professional, friendly and helpful. They were not able to fix my problem, but they were able to diagnose it and refer me to a couple of places that could help. I highly recommend coming here for any minor issues as it is affordable without insurance and painless as far as the wait.
I checked in on line, got there on time, filled paperwork out and was able to move back quickly to the room to see a nurse, nurse practitioner in training, doctor. Each were caring, very knowledgeable, and comprehensive in my symptoms/illness to determine the appropriate steps to a healthier me.
Great services nice staff in & out love this place
I went to touro ER on Prytania in the morning and was given confusing results along with 6 pills and one shot I was directed to take at the same time. As the day went on I felt horrible and I was concerned that I was going to faint or …
Very nice staff. I was helped very quickly. There was a TV in the exam room, so I watched a movie while I waited The nurse even held my hand. Great urgent care!
My son 21 year old son was denied services today 9/18/2020. The incompetent front desk staff told him his insurance was inactive. He told them to call Cigna & verify the insurance and they told him he needed to call. According to the …
Initially, I had a pleasant experience and the doctors and nurses were very kind. However, I was prescribed Tramadol for a minor knee contusion (a knee bruise) that was causing me some pain to walk with. Being wary of doctors who have …
I was seen quickly. The nurse practitioner was thorough and answered all my questions. I left withe a clear diagnosis and medications ready to be picked up at my pharmacy. After 1 day I am already feeling better.
Friendly, professional, fast. Thanks y’all
I have lived in Nola for 12 years and use urgent care for colds, coughs, sore throats,etc in my experience at urgent care places in New Orleans, this has been the best. The nurse practitioner was knowledgeable and thorough. She prescribed …
I want to thank Dr. Shannon Dufrene for all her help. I went to another urgent care facility closer to my home and upon first looking at me the doctor said shingles, but then changed her mind and claimed it was a bug bite because shingles …
Excellent for academic physicals, immunizations, and titers! Affordable and really nice staff that takes the time to understand what you need and how they can help. Made my experience wonderful!
Nasty stomach bug has plagued our guests two weekends in a row. This time we took my elderly dad and his sweetie here, in and out in no time. Good spot. …
The facility is clean. The staff was friendly courteous and made me feel as if they really cared about me and my complaints. I was in and out within and hour!
That is my go to place whenever I have an emergency! Thank you In & Out Urgent Care!
The PA who took care of me today, listened intently, did not make me feel rushed, and gave careful consider to all my symptoms before discussing a care plan with me. If I lived here full-time, I would like her to be my primary care physician.
Awesome experience. Very friendly staff. Quick service. The provider was very compassionate and respectful. I was in healhcare for almost 23 years before i retired and i would be proud to call this place my employer. =) A++++++++++++
Excellent patient care. Wait time was under 15 minutes, nurses and doctor were professional and kind. Extremely helpful. Will be going here instead of Tulanes health center in the future.
Pleasant experience–nice facility and a good Nurse Practitioner that helped me out. Fairly long wait, but it was a Monday morning and lots of sniffles from bad allergy season. Loved that HGTV was the waiting room tv channel.
I looked online and saw that there was a short wait, so I went to the location for an appointment. The staff got me checked in and within 15 minutes I was in a room. Everyone was very helpful, friendly, and efficient…and the entire appointment lasted only about 45 minutes tops.
I’m here waiting, now. It’s 7:11am. Facility is not open. Employee inside but doors are locked. Unacceptable!!! In a line with 8 others and it’s cold. I am trying to be seen and go to work afterwards. Unacceptable!!! Once seen the service was quick and excellent.
I wasn’t feeling well today. After work I decided to stop at Inand Out Urgent Care on S. Claiborne. The staff was very professional and got me in and out quickly. The NP, Shannon, was the BEST! I’m already feeling better!
The nurse practitioner was a very Friendly lady And she always had a smile on her face when she came into room. The rest of the staff was wonderful to.
Wait was a little long (around an hour) but I called before and that’s exactly what they told me. Once I got in the room, doctor was very clear and got me what I needed. No nonsense kind of place! Also, it’s very clean and modern which is nice when you’re sick.
Great experience. I was seen promptly and nurse practitioner was kind and concerned. Treated my illness. Highly recommend.
This place is great. Clean, efficient, and very good staff. They saved me many hours of sitting in the waiting room at the ER last night. Everywhere else was closed, but they stay open until 9 p.m. I was out in under an hour and very happy with the treatment.
Facility was clean and staff was friendly. Doctor was more attentive and thoughtful than PCP and was able to give me a rx to alleviate symptoms so I could drive back home (not in New Orleans) without experiencing the array of symptoms that …
We were visiting NOLA from NY when an UBER driver closed the window on my son’s finger cutting it pretty bad. Over the course of our stay his finger got infected and we ended up at In and Out Urgent Care. We had no wait at all, the …
I was able to get diagnosed and on my way back to work. All within my lunch hour. …
This was facility was 100% awesome throughout the entire process of treating the bursitis in my elbow- from answering the questions I asked over numerous phone calls (very informative and polite) all the way through treatment. Also their …
Quick, easy visit. One of the few Urgent Cares open on Sunday. All of the staff were very nice, and the common areas were pristine. Definitely recommend if you live in the area.
Very clean and professional place. The wait was shorter than most doctor’s appointments, and were walk-in patients. Good care by doctors and nurses there! Highly recommend when you get an illness and need urgent care!
I am new in town and my boyfriend took my car for the weekend to go to Lafayette for a debate tournament. I had been dealing with a urinary tract infection and I had already taken antibiotics but it still hadn’t cleared. When I woke up I …
What good is an appointment?
Made appointment online and was turned away because they were too busy. …
I had an abscess in my neck I had removed today. And I wanna thank you guys for taking care me..I appreciate y’all very much..the staff there is unmatched..I would give y’all 20 stars if I could.. It was quick and painless.. THANK YOU!!! THANK YOU!!! THANK YOU!!!
I was seen quickly without an appt and was given a nice fleece blanket and the lights were dimmed for me while I recieved treatment. Definitely a caring staff! Would recommend
Great experience at this clinic. The pet were incredibly nice. The wait was short. The care was excellent.
The staff was great and professional. I brought my son in for stitches, and they were very kid-friendly and understanding when his anxiety kicked in. And we were “in and out” in no time at all.
This is my go to facility for urgent care. The waiting room is clean and airy. They observe all Covid protocols. The staff is friendly and provided prompt, courteous and professional service. I was very satisfied with my experience.
On our way home from a roadtrip we stopped in NOLA to sightsee for the day, son had complaints of ear pain, we googled and in & out urgent care was on the list. We walked in about noon, no wait. Like 5 minutes to fill out paperwork and we …
I arrived before opening hours in an Uber. Even though they weren’t quite open the kind staff let me wait in the lobby. I didn’t have my insurance card— only a picture my husband had sent me. The staff were also able to process my insurance …
Excellent service. From the time I walked in until the time I left it it only took about 20 minutes. I had a severe case of Poison Ivy and they gave me a steroid shot and a prescription for steroids to help with the rash. Also, I don’t have insurance and the out of pocket cost was only $148.
I would say this is my go to urgent care. The facility is new and clean, the staff is very friendly and professional, and the RN is knowledgeable and personable. I feel thuroghly and well cared for when I leave. The ONLY thing I would …
The physician, nurse and receptionist were all outstanding. The service was excellent and I was literally “in and out!” I will definitely go back when I am sick! The place overall was very nice too. I highly recommend in and out!
From the moment I walked in the staff and service were great. The nurse and the doctor were both extremely friendly. The doctor took my card very seriously and treated my needs.
Clean facility. Professional, yet friendly staff. We had an on-line appointment; we were informed by text that they were running behind schedule. We waited approximately 45 minutes, but it is flu season and the place was packed. Would definitely return and would recommend to others. Very satisfied.
Finally an urgent care closer to home I would recommend this urgent care to any and everybody. They saw my daughter and they had her in and out in no time. The Doc and staff are very nice, friendly and listened. I would definitely bring her back.
Great facility! Everyone is helpful! I’ve been there a few times for a variety of reasons and have been pleased every time I go there. The staff takes the time to listen and hear concerns and give advice. They are good with children too!
I always have a great experience. The staff are very friendly, caring and professional. The Nurse Practitioner was very professional and takes time to answer the smallest questions. I also love the follow up calls, making sure you are ok!
This group is incredible. Friendly courteous down to earth honest and honestly from nurses to practitioner the best bedside manners I have ever come across. Beautiful people …. if I have to I’d go back in a second. Ladies thanks for fixing me! Abscess be gone !!!
Everyone was pleasant and friendly. NP was knowledgeable and quick. They got me to the back before their estimated wait time. I was in and out in absolutely no time. No fuss. Not a bunch of paperwork. Did their thing and let me loose
Very nice experience there this afternoon. Very friendly, fast, and efficient staff. Went in for a week-long stomach ailment, and left with some medication that had me feeling better within an hour. Thanks! Highly recommended!
This clinic provided great service from knowledgeable, caring staff, all the way from the front desk to the intake person to the NP. They listened to my symptoms and quickly got me treated with exactly what I needed and on my way to feeling better. Highly recommend!
Five stars only works if they’re framed by some meteors and crowned with fireworks. I’d been driving around for about an hour with a deep gash to my wrist, trying to find somewhere that would take me. It was a few days before Christmas, so …
They are so incredibly nice! They take time to talk to you and really find out what’s happening and they can help you even with the dummest question.
I came in for the first time as I am only on vacation here. They helped me find …
The doctor was so sweet and compassionate but the staff wasn’t friendly(front desk) and a worker or maybe a doc or tech walked in a lil after 9 and didn’t speak. Had on a green scrub
I was able to be seen right away. Everyone was wonderful and very professional. They were informative and comforting.
I will return.
Went in with flu-like symptoms. There’s a test for that. Turns out I do have the flu. Very efficient operation. A lot of your experience will depend on luck as far as wait time. When I arrived, there was only one person ahead of me. By the …
I had a horrible visit! Wait time was Rediculous and waiting room was way too hot! When I finally got to see the doc it was for maybe 5 min. How was the wait time so long if he only spends 5-10 min?!! And not to mention the place was not …
I had bronchitis and was literally in and out in under like 35 minutes. They were also polite, patient and helpful. A 100 times better than going to my doctor and a million times better than ER. This is how medical care should be handled.
I waited an hour and 30 minutes to be seen. Eventhough I had an appointment.
FRAUD alert. Went in for a b12 injection on 2/8. They asked me for my name and I paid for the injection. They then sent me a fake bill dated 2/5 for a nurse visit. They created a chart and patient number on me but I signed no forms nor am I …
Horrible service. No attention to detail. I came in with a severe burn hence why I came to them seeing the reviews were good. They wouldn’t take my Dental ID group number, although it was the same as my medical. The staff at the front was …
The staff was quick and friendly. The medical providers were user-friendly, gave pertinent information in easy to understand terms, or thoughtful and also fast. …
A 2 day sore throat turned into me losing my voice last night and feeling very chesty and congested. I got to In & Out as they opened this morning and was seen by the staff without too much a wait. The NP was great and gave me a full plan …
Very nice experience. Got my appointment over the phone with no wait time. Very kind and considerate staff. They listened to the description of my symptoms very patiently and asked me to come back if things are not getting better in two …
Excellent experience. The check in system is efficient and I was seen in a reasonable amount of time by a very knowledgeable nurse prationer who actually diagnosed me correctly with ear infections and sinus infection after having been to …
I give everyone there a 5 star rating. This was a much better experience than I have ever received with any of my primary care physicians. Brittany and Dr. Lenfant were very thorough and patient in explaining their diagnosis and treatment. …
I realized I was in serious trouble (bad cat bite) five minutes before the facility closed. I arrived two minutes before the door locked, and I was treated like royalty with a grievous emergency. Within ten minutes I’d had an injection, …
This is probably the nicest urgent care I have ever been in! Great location, the staff and the doctor were amazing. I was literally in & out in less than 30 minutes. The staff followed up with me the following day to check on my progress. I would recommend to anyone in the area!
I receive better care at In and Out than I do at my regular doctor’ office!!! The entire staff is professional and caring. 10 star treatment!!!!
Such a great experience! My visit was fairly quick. The facility was very clean and comfortable and the entire staff was so sweet and friendly! Dr. Trina was absolutely wonderful! I will always return to this location and refer others here as well!
My general doctors office is closed on the weekends. I had an issue that started to arise on Friday and by Sunday I couldn’t take it anymore so I went to In & Out Urgent Care. They brought me in quickly. Made sure I felt comfortable and …
If it’s on a scale from 1 to 5, I give it a 10 for an off the chart examination. The company lived up to its name, I was literally in and out. Each of the nurses were genuine and very informative. Even the receptionist was courteous. I …
I would have given them 5 stars, but my wait was longer than I anticipated. That being said, the wait was still MUCH shorter than any ER or doctor’s appointment. The nurse practitioner was patient, and thorough. The staff was efficient and kind. I would definitely recommend this place.
short wait time. Great care. Friendly front desk and care providers. Highly recommend.
They staff are outstanding. Very caring and kind. I really appreciate the way they took care of me when I was feeling horrible. They are the best!
We had an excellent experience at In & Out Urgent Care today. My 4yr-old was not feeling well and was seen by nurse practitioner, Shannon. She was thorough and patient. She also took the time to ensure the pharmacy had the medication we needed. Thank you to all the staff.
Professional and courteous staff, easily made an appointment online, and was seen and treated in a reasonable timeframe. Highly recommended!
This was my first visit to an urgent care facility. Ordinarily I would’ve gone to the emergency room. However a colleague suggested an urgent care facility since the injury was not too serious. Personnel at In & Out Urgent Care were …
I definitely wouldn’t recommend coming here. I had an appointment for 11:40am. I came early at 11:22am so I would have time to fill out paperwork. Then I received a text from them saying they were running 22 minutes behind so my new …
I was visiting from out of town. The staff was very friendly, they got me in and out as quickly as possible. I wish my personal doctors office was as friendly & efficient. I highly recommend.
I had a great experience here. I was in and out within a hour. I did arrive 15 minutes before they opened but they started me on the paper work right away so I could be seen as soon as the nurse practitioner got in. The LPN who took my …
I had an accident and cut my finger very badly, so called them up and they told me to just come by. They ask you to call when outside and are only allowing patients inside, no companions. After check-in, they saw me right away. Everyone was …
I got in and out rather quickly, a little longer than expected but several people in the waiting area. The service was excellent, explained my diagnosis and the recommended treatment. They even emailed a prescription and it was ready within 15 minutes of my arrival.
The Staff was great. Had an appointment for 9 am and was taken in on time. I would highly recommend in & out urgent care on Claiborne ave
My Father experienced severe sunburn, with large blisters, as we were out of town, we needed someplace for treatment.
We were seen within 10 minutes from arrival and left building 20 minutes later. …
I liked the ability to check-in online and they already had me in the system when I arrived. They were courteous, friendly, helpful and took the time to answer all of my health questions, even those that seemed tangent from my initial …
Today was my first visit, and the staff was extremely helpful! The check-in process was smooth and very efficient. The nurse and provider were both very thorough in explaining things.
I’ve been here twice, and seen completely different people; each experience was equally as positive! It’s super difficult to find a decent walk-in clinic, and I’ve been to dozens, but this is definitely the only one that I would definitely …
Dr. Shannon Dufrene impresses with her caring, professional manner. Patient care seems to come naturally to her. Overall, the staff was cordial and efficient. I wouldn’t hesitate to return for health care needs.
Excellent, quick service. The receptionist was fantastic and helpful. Then nurses I saw were very professional and attentive. Thanks In and out!
Great new doc who’s my neighbor while the beastie Dr. Shannon was vacationing at Disneyland. I love this place. No nonsense equivocation medicine – just go for it and I feel better already.
Not sure it was in network for me, but all I needed was a flu shot and TB test so I called before hand to ask about cost and it was reasonable. They take walk ins. It was about an hour wait, so it might be easier to make an appointment, but …
Excellent service-first time there. Arrived at 9am and Desk service great nice and put me at ease. Paperwork easy. Called to back room right away and helped by great staff member with vital checked and then doctor both fabulous. Left in …
I felt like I was coming down with the flu–booked an appt on line for the next morning although I could have easily walked in the night before. Easy access right off Claiborne with plenty of parking. Clean, comfortable facilities and …
The doctor and nurses were nice and helpful but I cannot recommend this place.
It took 80mins from entering the urgent care until IV got administered. Even …
I went online to check this place out bc I needed medical care. It would not let me do a virtual visit, so I looked at what services they provided. I was happy to see that they treated my specific problem. So I booked an appointment. My …
The nurses and drs are very nice. I can’t say the same for the receptionist. She was flat out rude. Not just to me, but everyone who walked in. The way she spoke to people on the phone was even worse. I hope she was just having a bad day and doesn’t treat people like that all the time.
The ladies at In & Out were simply amazing. They saw that I was in distress and helped me quickly without hesitation. They addressed my nausea, Dehydration and pain within the first 10 minutes of triage. In a climate where statics prove …
This facility was great. No wait time since I was the only one in there at the time. All the staff was very nice and professional. Debated going to the er for my issue but so glad I chose this urgent care instead. It was so much faster. The …
I went to In & Out Urgent Care today for a physical, upon arrival I met the most courteous staff imaginable and the Nurse Practitioner even stayed late to examine me. I am truly proud to have been served by this office. Great Job to you all. Thank You.
I was seen quickly. Staff was very professional and polite. The NP, I believe her name is Shannon, was probably the most helpful NP I have ever had. She listened to my concerns and was very knowledgeable. The nurse/phlebotomist that drew my blood was very gentle and kind. I would definitely recommend this place.
I was at this location twice this week for COVID rapid test. In both instances there were multiple staff members removing or not wearing masks. Today there was an unmasked off the clock employee in the lobby alongside the front check in …
The Doctors, Nurses and Staff were amazing. They listened to my concerns and addressed all of them. The total visit may have been 30 minutes which included me having to fill out paperwork! I will definitely be back just hopefully not to soon!
Friendly and helpful staff, interested in my well being and getting me the right answers while I was away from my home care. Highly recommend if you are in the area and need care!!
Received great care at In & Out Urgent Care after I sliced my hand open on a Saturday afternoon. There was only one other patient when I arrived and I was seen very quickly. The staff were very caring and compassionate, bringing me water …
As soon as I walked in the door, I was greeted with a warm welcome. I was out within 45 minutes only because I had to take a COVID-19 test. Upon leaving everyone gave me well wishes. Very professional atmosphere.
Great experience. Went on a Sunday morning — zero wait time, easy intake. Nurse & doctor were both very thorough & helpful. Left with a prescription & follow-up instructions. Overall a great experience. I will definitely refer friends and family here.
Kind and professional from start to finish. Very Quick some what too quick almost robotic. But quick and robotic is what you need when you have to get a physical and be back at work before 9. The intake specialist was kind and the intake …
Everything about my experience at In and Out urgent care was awesome. The staff were quick and attentive. Dr. Blake was very nice and took time to make sure I was taken care off. The building was clean and very comfortable. I am from out of town and I felt at home. would definitely recommend.
I arrived by 7:45am and they had opened at 7:00. I was in and out in 25 minutes. Nurse practitioner came in and did a quick exam and diagnosis. She was very matter of fact and clear with regards to her explanation of treatment. All …
Very clean & professional. Staff very friendly,helpful, & efficient. Would definitely use again.
This place has issues with staffing and volume and covid safety. They had a problem with their printers that shut down their entire office, but instead of notifying people, they had appointments running hours behind and a full waiting room …
The staff was really nice. I don’t remember the nurse’s name but she was very professional and had a great patience which helped me to relax.
Dr. Blake was very informative and he listened to my complaint and discussed …
The wait was a bit long, but the care I received once I got to the patient room was very courteous, efficient, and top notch.
I was seeing within 15 minutes of my arrival at the clinic. Filled out a little paperwork and saw a nurse practitioner almost immediately. Diagnosis was quick. I was given a steroid shot and two prescriptions to take to my pharmacist. I was …
I had a great experience. I loved that I could make an appointment online. It was fast. I was in and out in 35 minutes. The doc was knowledgeable and helpful with choices since I have no insurance. The cost was $148, which included the visit ($100) and a steroid shot. I will definitely go back!
This was my second time coming here & I was lucky enough to have Shannon as the nurse practitioner on duty both times. My first visit she sutured a dog bite under my left eye. She was compassionate & extremely competent, taking her time and …
Rachelle personally took the best care of daughter who really needed a caring Nurse. Thank you to Rachelle and this awesome team of Healthcare Providers for helping my daughter when she was truly sick.
The staff from beginning to end were attentive, sensitive, and prompt.
I was very impressed with my whole experience with In & Out Urgent Care. I was in and out very quickly. I don’t think we were even in there an hour. The staff (front desk, nurses, and doctor) were all very friendly. Top notch “bed-side” manner. I was diagnosed quickly and the facility is very clean and tidy.
Came at 8:50 AM and sat in the waiting room for almost an hour with one other person. A third came in and was in and out before both of us. The staff is friendly but quite quick to get through their work once they called me back, which was …
Courteous, clean, quick, and efficient.
Staff were very kind and helpful at check in. Although quite professional, the …
Went there today for the first time for an ankle injury. It was a Sunday and I had no problems making a same-day appointment online. Once I got there, I was seen within minutes. Every member of staff was polite, accommodating and …
During a cross country trip our beautiful Great Granddaughter shared her URI with her Great Grandpa. What started as an ordinary cold turned into much more. Not seemingly going away as it should, decided to seek help at the Mandeville In n …
Everyone was very friendly and knowledgeable.!
The nurse practitioner was particularly informative and knowledgeable!
Thxs!
Don’t go here, please just choose another place. My girlfriend got in a car accident and came here directly after. The person at the front desk was rude however she was seen by a doc/nurse and treated. Two days later her symptoms are …
Got the job done for what I needed, right when I needed it. Quickly? So-so. Professionally? Pretty much. Worth it? Waiting for the invoice.
I went to this facility around 11 am today. I was immediately told of the 1 hour wait. I appreciated the opportunity to wait or come back later. When I returned around 2:30, I was taken immediately. The staff were professional, …
I am absolutely impressed with the entire staff!!!! I used to practice nursing, and I can promise you, they are awesome! From explaining to a complete assessment based on the symptoms I presented with, they literally had me “In and Out”!!!! …
I was in Nola for a birthday cruise and unfortunately tested positive for COVID at urgent care. Despite missing the cruise, I am so thankful to nurse Tiffany who showed me patience and empathy when she had to deliver the bad news. I appreciate your professionalism and kindness in dealing with my sad, sick self!
Nice people, but the good news ends there. Follow-up is TERRIBLE! I was contacted about test results and unable to answer the initial call as I was in a business meeting. The message said to call back. After 20+ attempts (where all I got …
Was seen very quickly. Everyone, front desk staff, nurse, nurse practitioner were all very friendly and professional. Would definitely go back.
Feeling icky, walked in. The wait wasn’t noticable because I was reading. The waiting room is clean, and the seating is distanced. The entire staff is amazing! They are friendly, professional, kind, and caring. I put off coming for a few days because this clinic is 17 miles from home. They are my new Urgent Care Team.
I had a great experience here. The staff were friendly and attentive, and I felt they listened to me about my symptoms. It was very busy at the clinic, and there was a bit of a wait (other patients were experiencing longer wait times ahead …
This is a particularly great branch of Urgent Care. I have never had a bad experience here (I’ve visited 5 or so times, a few with an appointment, a few without); the staff is incredibly caring, yet also all business. I have never had to …
I had a great experience at In and Out. The staff is awesome, but the wait time was to long.
Excellent medical care and bedside manner. Short wait. No rush in answering my questions.
The receptionist was very friendly and informative. The nurses and doctor was nice also. When I requested for copies of my document and a paperclip it was no hassle nor complaints. I highly recommend this facility to any one. Thank yall for everything.
Once I was in the whole process was smooth and I got a clear diagnosis and treatment plan. I was even given otc recommendations. All three; doctor, nurse and receptionist were amazing! I was in around noon so I’m unsure of the names cause I was having some pretty bad pain but if you can locate them, tell them thank you so much again!
Now that I am semi better I can write this review. On Wednesday April. 27.2022 I visited this urgent. Based off all these great reviews Im wondering if I just went on a bad day. .or these reviews aren’t as accurate. I arrived at this urgent …
Other than a website that had no way to enter my DOB in order make an online appointment, this clinic was great. Didn’t have to wait more than half an hour to see the doctor, and she was kind and efficient. …
I did not have a good experience. I waited for over two hours to be seen by the nurse practictioner with an appointment. I came in the clinic with an open wound, the nurse practictioner failed to clean it or dress it after I requested. I received the bare minimum care, which is not what I expected.
I went here to get a TB skin test and the service was great! Booking the appointment online was super easy and everything went smoothly when I got there. The test was reasonably priced and the staff were really nice. Good experience overall.
Dr. Dufrene and the staff at In & Out Urgent Care New Orleans provide top notch, compassionate and thorough care to their patients. I made an appointment very easily through their website, hoping to be seen the next day, which I was. I …
I never thought I would be taking time out of my day to positively review an experience with a walk in clinic, yet here I am. I was pleasantly surprised by the care I received at this clinic. Everyone was very considerate of me not having …
We had a great (best) experience we’ve had at an urgent care. We’re able to preregister for our visit online which was very convenient and minimized our wait time. We’re seen almost immediately after arriving and checking in. All of the …
…..I’m always extremely delighted with the care I get at this clinic. They are thorough in their examination and give the best care possible. It’s a relaxed setting and I feel extremely comfortable with the outcome of every diagnosis. The staff are kind people.
I had a very good experience getting a rapid covid test. They opened at 7am and I had only 3-4 people ahead of me. Quick digital sign in (save your place in line) then paper & digital info. I was able to send them my insurance info …
Easy online check-in with not long of a wait time, good front desk service, and the nurse and NP were awesome. I would recommend.
This is by far the best most efficient urgent care that I have ever been to, continue the great service
I needed a Covid test and prescription for Paxlovid after I tested positive with a home test. I was seen promptly as a walk-in, then evaluated and tested. Left with a prescription electronically sent to my pharmacy, which was ready in 20 …
In & Out Urgent Care is a lifesaver! The staff are professional, courteous, efficient and really live up to the name of the place from beginning to end. The intake process at reception was quick. I went in for an 11:30 a.m. appointment …
I have been going to this clinic for ages and I love it. With quick service and very nice doctors, it’s my go to urgent care and I’ll continue to drive the 20 minutes from my house to get it’s high quality service. If I could change and …
The entire staff was polite, professional, and efficient. Today is Christmas Eve and over 50 people checked in within the first hour. Rachelle was at the front desk and did a fantastic job checking everyone in, monitoring phone calls, and …
Very friendly staff. So grateful to them for getting me in & out very quickly.
I had an appointment today at 4:30. I didn’t get seen until 6. The staff was very nice but I don’t understand why they have scheduled appointments if those times mean nothing
Great experience! I was literally “in and out” . The staff was friendly and the NP Shannon was thorough. I appreciate the efficiency. Thank you!
Quick, friendly and convenient! We were visiting from out of town and needed to be seen quickly. The staff was great!
These people are so mean and misrable lowkey(very hi-key actually if you go). I’ve never written a google review before but this is the worst service I’ve had ever. Although maybe they may be nicer to you if you are white 🤷🏼♂️ …
My wife went there as a walk-in an hour before they closed. They told her to go to the Metairie location which closed later but refused to call the other location and tell them she was coming. Low and behold, the other location refused to …
Super great customer service here. I made an appointment morning of and when I arrived, I was seen on time. The staff were very attentive and professional and I’ll definitely be returning to this clinic for future care visits.
I was seen for a minor health issue at this facility and was pleased and impressed by all this staff, efficiency and interaction with the doctor. Very professional and attentive. Will definitely go back if needed.
Im visiting from DC and injured my knee. I didn’t have a hard copy of my insurance card and my phone wouldn’t work to upload my card to the webpage. The woman at the front desk (sorry I forgot her name 🤦🏽♀️) was so nice and offered several …
I walked in and was done in less than 30mins. The Receptionist and Nurse were very polite and explained every step. Timing is everything, the earlier the better. Today was truly an in and out day.
Quick and easy I came in with a infected nipple ring and everyone on staff was so nice and helpful and got me taken care of. Thank you Natalie so much! Took the time to talk me through it and reassure me through the extraction process. …
Came in from New Jersey and was greeted with such kindness and warm welcome. The nurse explained everything she saw and went into detail on why she was prescribing me the medications she was. Made me feel like I really understood what was …
I went to get a physical done at this place of business and the experience I had was horrible. I called the day before and asked about physicals for school. I was told they do physicals and walk ins are welcomed. I also asked if the doctor …
My first visit and I couldn’t ask for a better experience. They were fast, thorough and very friendly. Explanations were helpful and they sent my prescriptions directly to the pharmacy and gave me a hard copy report as well.
So, I guess my biggest complaint is how far off the estimated walk in wait time was on the check in screen. I got there about 10:40am and it said 35-50 minutes. 2 hours later I still hadn’t even gone back. I understand that it’s not always …
Used to be free with Access 2day, but not anymore. Plus it costs a higher copay. They didn’t advertise this on the website, only posted on the wall once you arrive. You have to make an appointment but still wait to be helped on …
Absolutely worst service possible, if u see this try another urgent care. The lady at the desk was very rude and disrespectful. Also if you have insurance certain insurance they don’t take & they tell u once u get there after u booked your appointment. 0/10.
This clinic does it right! Today I went in and saw Dr. Lyons. The nurse prior to seeing her (unfortunately her name escapes me) was absolutely phenomenal and extremely efficient. She was very patient with me and my brain fog. Dr. Lyons was …