Since 1978, we here at Independent Alarm have been building our reputation based on customer service, quality workmanship, and fair pricing.
| Sunday Closed Monday 8:30AM–5PM Tuesday 8:30AM–5PM Wednesday 8:30AM–5PM Thursday 8:30AM–5PM Friday 8:30AM–5PM Saturday Closed |
7215 Maple Ave, Merchantville, NJ 08109
good service
Great and friendly service!
Great Personal Touch and Follow Up!
Drive 65 in a 25 in my neighborhood and get one star
Quality service and equipment with a reliable team who are neat and timely.
My family is safe because of Independent Alarm.
The experience was painless and professional from the estimate to the install
Jamie is always very helpful, and takes care of what I need in a fast and efficient way. …
I’ve been working with this company for years and have always had great service!
Great service from the sales person to the installer. I would highly recommend!
Very professional, courteous and knowledgeable service from everyone we were in contact with from your company. It has been a pleasure.
if you re looking for a great alarm company and excellent service where the customer comes first look no further than these guys!!!
Awesome experience. Could not be happier with the Independent Alarm team. Highly Recommend them!
PROVIDED MANY YEARS OF GREAT SERVICE TO A COMMUNITY ASSOCIATION. CHANGE IN PROVIDER WAS DUE TO A MAJOR UPGRADE IN SECURITY. HIGHLY RECOMMEND AND WILL RETAIN THEIR INFORMATION ON MY “GO TO” PROVIDER LISTING FOR PROPOSALS IN THE FUTURE.
Friendly, courteous, knowledgeable workers. It’s been a pleasure to change from a company to a more efficient alarm company for our business.
Very helpful folks who are 100% reliable for central station monitoring. When we had a problem with our system, scheduling service was quick and easy.
Independant Alarm has been wonderful! They are very helpful when we have questions with our system. They are always reachable and their service is an A++
Tony was so helpful and professional. He worked with me to create a security system that fit my budget and installation was smooth and quick.
Excellent customer service – personal, rapid and efficient. Couldn’t ask for a better experience with a merchant. Though they deal with many customers they always make me feel like our company is the one that matters.
Thorough, patience and kind. Everyone I’ve worked with has explained all items in detail. They worked with me to make sure I was comfortable with the design and how to use the product. They came recommended to me and I would highly recommend them as well.
Have been a customer for 35 years. As the company grew, it maintained its commitment to customer service. Terrific company to do business with.
I have them in my home and have recommended them to others. They are the only reason my house was not ransacked when a burglar broke into my home. I am so happy to have peace of mind when i leave the house that if there is a break in or …
Our system was installed quickly and professionally with a low monthly cost. We’ve had our system for over a year now and we haven’t had any issues. I now feel safer in my home because of Independent Alarm.
We are a private school that had a new fire alarm system installed. From start to finish one of the most professional companies I’ve ever dealt with. There employes are friendly and knowledgeable and they worked around our schedule.
I have been a long time customer of Independent Alarm. They provide excellent monitoring service at very reasonable prices. They respond quickly to alarms and are willing to talk customers through routine maintenance issues.
Independent Alarm Company is a relationship driven alarm service company that can fill all of your alarm and specialty electronic needs.
They offer the right equipment for your particular job and have the expertise …
My husband and I have nothing but good things to say about this company. On top of being local, (“mom and pop”) they are true to their word, their systems are modern, and they are unbelievably professional. Our situation is unique as we …
Dave’s service visit today was professional and personable. He treated my home and security as if it was his own. Honestly, I was 90% sure that I would be cancelling my service with Independent Alarm but after Dave’s service visit, we will continue to use Independent Alarm.
We recently contracted with Independent Alarm at the Gloucester Township Housing Authority, and couldn’t be happier! Our building suffered and electrical storm and our notifier was damaged. Jamie and his team worked to swiftly replace our …
I have been using Independent Alarm for all my home security needs. I have to say, they are so responsive, and I really love how it is a family owned company. I think that plays a part with how helpful they are and how caring they are as well. I definitely recommend.
After having to deal with another company who didn’t return calls or respond to requested service issues, I moved my alarm monitoring service to Independent and will never look back! Independent always answers their phones, returns calls …
I have been using independent alarm at home for about one year, and at work for about ten years. I really enjoy having independent alarm. They have been very helpful. My wife had lost her key fob a while ago and they helped us out over the …
I’ve been dealing with Independent Alarm for about 7 years. Their staff are HIGHLY competent, they have been able to handle any issue that I throw at them in sophisticated and resourceful ways. They have helped me avoid some costly mistakes, also. They are more than just a vendor to us, but they are trusted advisors.
HIGHLY Recommended … and we don’t pass out that praise easily. Independent Alarm has provided a range of services to this community of residential and commercial owners. Alarm monitoring services, local area network design and …
We have been using Independent Alarm for a couple years and I really like having them. We have a residential alarm system from them. Each time we have needed them they have been super responsive. I love they are a family run company, it …
I could not have asked for better service, experience, and professionalism. From Joe in Sales, to Tony at scheduling, and the three gentlemen that did the install. I’m beyond pleased! Each person I dealt with, spoke to me like family. My …
James Patterson was Amazing. I am a realtor and I work with an array of people. Inspectors, contractors, lawyers, plumbers, electricians not to mention title clerks , mortgage brokers and the buyers and sellers on any given transaction. …
We referred by our real estate agent to Independent Alarm and we are so happy she introduced us to them! From the very first introduction from Tom in sales to Danny our installer, were have been extremely satisfied with this family owned …
I worked with Independent Alarm from more than 11 years. During that time, they were always responsive, professional and great to work with. I reduced one star because of some challenges we had with our set-up once we switched from it …
From the first phone call to the most recent, working with Independent Alarm has been a true pleasure. We have used them for our businesses, for our home, and plan to use them for all future projects. Highly recommended for their …
I have been a customer of Independent Alarm for over 7 years and they set up security systems in both my former and current homes. Unlike a lot other companies I have had to deal with, Independent Alarm’s employees actually know what they …
We have had the fortunate experience of working with Independent Alarm for the last 10 years. They are extremely reliable if there was ever a time we needed to reach out to them are questions/issues were answered or resolved on the spot. I would highly recommend Independent Alarm.
Independent Alarm protects the majority of our 21 buildings in South Jersey. Their installers and technicians are very good at what they do, their alarm monitoring is fast and efficient, their lead Service Tech, Anthony, is always available …
Independent Alarm was thorough, professional and courteous. Their workmanship was top notch. They went the extra mile to conceal every wire and to place each piece of equipment in the exact location for optimal use. We needed a …
Independent Alarm is Amazing. I have been with the company for years, so you would think after so many years they “got you” when it comes to pricey maintenance calls and such. Not the case. I recently want to do a slight upgrade to go …
Independent Alarm has been extremely easy to work with. They provided exactly what we needed and asked for, as well as accommodating a last minute request for additional equipment. They also made a technician available to help us understand …
I have used Independant Alarm/Custom Sound and Security for over 20 years for my offices and my homes. I found them very reliable to any needs, affordable, responsible and a pleasure. I am pleased to highly recommend them
For over 20 years Independent Alarm gave me great service at my home and office. However, I foolishly turned to another “security alarm company” thinking they could give me more than I already had. Wow was I wrong! I quickly realized …
Excellent experience from start to finish. Joe in sales was honest & straightforward. No oversell, good product knowledge. No pressure to sign anything.
Dave our installer also great. Understood systems completely, gave me updates …
Independent Alarm is the only option you should trust. Do not let their independent, family-owned status make you think they do not have the same capabilities and resources for protection as all of the other larger companies. You will form …
We had a great experience! We have been customers for 10 years. Great service and terrific response time!!
I contacted Independent Alarm via the website and within a few minutes they called. I requested information on an upgrade, which was immediately supplied. They scheduled an appointment for a couple days later. The service technician, Shawn, …
All the people at Independent have always been so helpful and friendly. Whether it be for alarm monitoring or security of our business, the personal service that we received is second to none. They helped pick the right solution for us, …
Shawn Heipp is an extremely responsive service rep for Independant Alarm Company. I have a few commercial properties that are alarmed by Independant Alarm, and Shawn knows them all. It is always a pleasure speaking to him and I can always …
For nearly half a century, Independent Alarm has protected me, my family, and our home. Growing up, I never realized the importance of having your home protected by an alarm company. We had an alarm and I took it for granted because I was a …