At Indiana Immediate Care, our clinic focuses on the overall wellness and care of our patients and works every day to regain a healthier, happier you. See more
There still seems to be a problem with your phone system. I’ve tried two different sessions, both 20 minutes in length…message telling me I’m 5th, 4th, 3rd etc… in line and then it goes to continuous ringing.
Horrendous experience. Be nice to yourself and make an appointment with a real doctor. Save yourself the drama and trouble of trying to be seen, these people don’t know what they’re doing
Fast and Efficient- staff are friendly, considerate and extremely organized. I’ve come here multiple times in 2020 and by far the best facility and service we’ve experienced.
The phone system for tests do not work and when your on hold for 30 min they tell you to hang up and keep trying. They won’t take your name unless they answer your call either so don’t bother for COVID testing
The healthcare professional who performed my medical test was professional, clearly explained the procedure, and was very kind!! I would definitely go back to Nora Urgent Care!
Stops taking registration for COVID tests at 7:30, unless they’ve arbitrarily decided that they can’t get the tests done before 8pm then they won’t take you anyway.. suggested we go to the ER. None of this information is posted on their website.
Easy, in and out process. Took only 5 minutes if my time. Super comfortable process. I would give 5 stars but it took over a week to get my results. FYI.
I took my daughter here and this place is great! They really made a point to make sure she was comfortable during the visit and got us medicine to get her better. She is feeling much better. Thank you!
While we were visiting in the area my son broke his arm. The service was good, but I was utterly shocked when I saw what they billed our insurance. Over $1,300 for our 50 minute visit (we sat in the office waiting the majority of the …
Waited on hold; got hung up on. Called back only to find out no x-ray technician on duty. Should update voice mail so people do not waste their time. Urgent care with no x-ray available? Stupid and bad patient care
Appears I have been forgotten about. Gave all my info and have sitting here for over an hour to take to Covid test. Watched numerous of people pull up after me and have left before me and can’t get through on the phone any longer.
Terrible messaging system, had me driving around and couldn’t find the place. Called them and their best response was “would you like to reschedule”!? Really? I drove 30 mins for nothing… (making 60 mins counting my way back home).
The phone number gave a message without any helpful information. Sit in your car if you have covid but we can’t handle your call right now so call back. So how in the world do I get covid testing if you won’t answer your phone and I’m sitting in my car and you don’t know that? Stupid!
I have been to this location several times. The process of getting an appointment was easy and the employees have been pleasant in person and via phone. Steven is awesome and explains everything!
The appointment was timely and orderly. The phone calls that was put across to me was exactly 💯 the same way I read about it on the website. I will surely use them again and recommend friends and family. …
The guy who gave me my test called my brother who was also getting tested and said “you need to tell your sister to make sure she answers the phone.” I never got a call I was sitting in the car on my phone. Then when we got inside (because …
I’ve always had pleasant experiences here especially since COVID they have always been very prompt, diligent, and informative. I recommend anyone who needs to get a COVID test or any of there urgent care needs to visit here.
Horrible experience do not make an appointment online! I waited for 20 mins they told me to wait in my car. I don’t transportation. I had to call them wait on hold they didn’t even have a room. Not worth a visit. Don’t rely on this place.
The clinic reinforced my feeling that american doctors no longer care about the patient and only care about the dollar. I went there with a number of symptoms. Because I have no health insurance I was asked to pay up front. With any other …
My husband and I just had a Covid 19 test at Nora Urgent Care. It was the easiest and most thorough test I have had and the technician was friendly, pleasant and efficient!
Wish I could rate it lower. DO BOT COME HERE FOR A CORNA TEST. Absolute terrible. Went for corona test and got kicked out of he phone “queue” four times after advancing multiple positions in line. Clearly nobody knows what they are doing …
Very efficient and organized,, yet friendly and helpful staff for Covid testing. Also they offer rapid testing (15 minutes result) or lab testing with a 48 hour result.
Very curious to read the poor reviews here. We go fairly often when someone is ill on the weekends and have always had great service, respectful staff, and good care. One time we waited it seemed like forever – a man had had a heart …
Applying for an appointment was simple. The intake person who called was thorough, professional and kind. The person who took the sample was efficient and effective. It was a seamless, fast and stress free service!
Process was quick and safe. Sat in car until time to test and was able to pull up to door to complete testing. Online registration process was easy and quick. Was able to provide all necessary information online to make in person visit quicker.
Visited for a covid test. Online scheduling was easy, check-in was easy and the test was easy too. Staff was professional, explained the process, answered questions and had great bedside, or rather carside, manners.
The staff went above and beyond to accommodate me. I truly appreciate the quick response. I was mainly helped by one nurse and she was awesome! She exemplified what it means to really CARE when going to an urgent care.
Went here for COVID Rapid test. Took 15 minutes to redial the number for service, finally got in the queue. Waiting through all “You are the 25th person in line” all the down to number 1. Then the recording cut me off. The attendant told me …
Went to get tested for COVID-19 for traveling. I haven’t gotten results back quite yet as it’s only been 48 hrs as of 9AM. This location was so quick and so efficient as well as super nice and professional.
Everyone I interacted with was kind and helpful – I was able to see a doctor right away. They even called a few days afterwards to check in on me and see if I was feeling better, which was so unexpected and thoughtful!
I went for a rapid COVID test today. Their process is very well organized. Less than 45 minutes from the time I arrived for the naval swab to be taken and receiving the results–fortunately these results were negative. …
My review is for their Covid testing service. Calling them is a little sketchy at first, I redialed 9 times. But once you get through, they are super fast, friendly, and helpful. …
This is our favorite urgent care clinic for our children. The staff goes out of their way to help kids feel less scared and comfortable. With three active kids we are here often and have had very positive experiences. Recent trips have been …
Covid testing was over a 3 hour wait. I’m completely understanding, but the process was far from professional. Their signs say call, but it goes straight to a message telling you to stay in your car if you are waiting for covid testing. I …
It would have been 5 stars if not for the person who I talked to in order to gain entry into the facility. The young lady made me feel unwelcome and had the attitude of someone who dislikes their job or is overworked. She was abrupt and …
My family and I have been using the urgent care facility on E. 86th St. in Nora for years. And we’ve always received the best care. However in this Covid environment they have out done themselves! they are organized and they have evolved …
Went here for a Covid test. Everything was handled quickly and effectively. The test taker was professional but also was friendly and kind to myself and my children who were also getting tested. I would, and have already, recommend them to others looking for quick, professional Covid testing.
The staff at this location are so friendly. They reassured my elementary-aged daughter beforehand, and her covid first test (a nasal swab) went effortlessly! We had results in 24 hours, 2 days before we expected them. I will only use this facility from now on!
Made an online appointment. Replied to a text they sent when I arrived. Someone called within minutes. Shortly thereafter someone came to my vehicle to administer Covid test. Easy, friendly, safe.
Very convenient for COVID testing. Completed registration online, received text reminders, received a call just as I was arriving, who then assisted in directing me where to park, I then answered a couple more questions and then waited 5 …
The Solv app was a bit of a mess… when letting representative know that I was outside for my testing the screen asks you to type in your number and last name, but then it got stuck on a cycle of “new member” and red boxed number over and …
My whole family received the COVID-19 test, My daughters are 10 and 8 years old. They took the test very simple and easy. No complaints or issues. The medical staff was very professional. This is the place to come and receive the COVID-19 test.
I have been to this location over a dozen times for testing for myself and my family. I have never been treated so poorly and felt so violated than during this visit. I was contacted 10 mins prior to my appointment as usual to get …
Tonight I visited this location for a Covid test and it was quick, efficient, and painless. The individual doing the test explained what he was going to do and I was out the door. Received a follow up call before I even got home. I would highly recommend this facility. Great work.
We were billed by this facility over a year after our claim. When I spoke with my insurance company, they informed me that Immediate Care had sent the bill to the wrong place. I waited on hold for Immediate care for 45 minutes. Because it …
Easy and fast to register for COVID Testing and Antibody Testing. Staff were very friendly. Disappointed that when I walked in to get my blood drawn, I saw at least two people without a mask on at all and one person with it pulled down to …
The E. 86th street location was very pleasant and efficient. I had COVID-19 test appointments for me, my husband and my 4 year old son. Appointment was scheduled for 4:45 and we were done before 5p, including registration questions we had …
Super organized, safe and fast. Literally as I parked my car, Steven the tech who I’ve had twice now administer testing’s came right out, super professional, safe, clean and makes you comfortable. In and out in less than 1 minute, literally. Highly recommend!
Went for COViD testing and was surprisingly impressed. Everyone was extremely nice and quick. They explained all things thoroughly and made sure you were comfortable with what they had to do. I live in Greenwood, but I’m so glad I went to this urgent care! Best experience I’ve had at an urgent care by far.
We went once and liked it. But since then they are not an urgent care. They require a negative covid test to see you, which they will tell you to schedule online. So in 3 days you can get your covid test from them and they will see you then. So it is not an urgent care.
The testing cite was great. My entire family was tested today. I received step by step help from signing up online. When we arrived the tech came and she was great and patient with all of us. My children ages 8 and 9, the tech guided them …
Never had a problem here. They’ve taken care of immediate needs quickly and sometimes at crazy hours. My daughter needed a covid test and we got a rapid test and waited less than an hour from check in to swabbing to call from the doctor. …
I’ve been feeling sick and missing work for over a week, so I went in to try and figure out what was wrong. Dr Kristy Reynold’s came in for 1 min, asked me how what symptoms I was experiencing then wrote me prescriptions and had me leave. …
Had to go get a Covid test due to going out of town. The lady on the phone completing my chart was very nice. We had an issue since i had a chart with my madien name. But she sorted that out very quick. The visit was very simple. The …
Highly recommend. The COVID testing was highly efficient, easy to schedule, and quick/painless. I never left my car, and sat in the parking lot for two minutes (primarily because I arrived a little early). Definitely worth using this place.
It was quick and fast but a little too quick and fast. The nurses and receptionist were all very helpful and nice but I felt differently about the doctor. The doctor came in like she was in a rush which was weird considering there was no …
I went to this location 6/27/22 because my urine looked pink. All they did was take a urine sample and tell me it WAS blood. That’s it, no further tests to tell me why or where it was coming from. …
Very professional
Very professional
Terrible service.
It was good.
Quick and efficient
Staff was friendly!
Easy and quick
Quick, and convienent
Friendly, efficient, timely
Very quick service
Test was simple and easy
Very friendly and kind staff
Very quick and efficient
Very efficient! Very professional!
Well run Covid testing.
Friendly staff and quick service!
Great experience and great customer service
It was quick , professional, and caring.
It was a very pleasant experience.
They provide great care!
Very polite efficient. And professional.
Very convenient and painless. Thanks!
I always receive great service!
Great staff kind and prompt service.
Worst experience. This is not a place to go for urgent care.
Sent a bill for $102 for COVID testing.
They were nice and explained what they were doing as they were doing it
It was very easy…no problems
Very efficient process and friendly staff!
Very good. Great and fast service.
Excellent experience. Fast and courteous service
Quick and fast care, professional Healthcare personnel
Really friendly and helpful people!
Great place to get tested for COVID-19!
Amazing treatment from the workers , super friendly and sweet !
Really appreciate the prompt service and ease of use with the app!
Excellent service, super fast and super nice people.
The process was smooth and we were in and out quickly.
Great care here. Such nice people!
Trent is great. Professional, caring, and true compassion.
Very polite service people!! Did not take long at all!
From the front desk back to the front door polite professional and smiling!
It was quick, fast & easy! They came right out no wait!
I highly recommend this facility. Quick and efficient testing and quick results.
Was charged $120, after insurance, for a strep test that was negative. Waited about an hour.
Great service! Staff was extremely friendly and I was in and out extremely fast!
Wonderful customer service. Very caring and willing to answer any questions that you may have.
Fast and professional quick swab in your car and u r done and it was not uncomfortable
It was amazing, Very Caring and i was in an out , The people who works they’re , was very nice , This the place Yall should go too
Really positive experience! Friendly staff, very knowledgeable and helpful. Would recommend!
Ophelia and our very southern COVID swab tech were both FANTASTIC.
Fast service for my Covid test plus a quick turnaround time with the results.
As easy as 1 2 3 4 5 & 5 4 3 2 1! Please make sure you park in the NORA designated parking
I’ve been coming here since I was a child and always have felt taking care of. They are always working hard to give you good care.
Easy access, quick kind service and we got out tests back in about 36 hrs
Great experience and super friendly staff. I would definitely recommend for Covid testing.
Went for COVID testing. Staff was quick and efficient, friendly as well.
Simultaneously friendly and professional. Organized and efficient. So pleased to have this resource right in my neighborhood.
Had another great experience at this clinic and I’m feeling much better this week! The nurses and doctors here are wonderful!
Great testing site, although, they can relax a bit with all the pre& post visit communications.
The staff has always been courteous! Appointments allow for very swift processing.
Open until 9pm, which is true in a way. Covid-19 testing ends at 7:30 week days and 2:00 on Saturday.
quick, polite and professional , members of our family all feel the same , very organized, checked on us and greatly appreciated.
My Covid swab was given quickly and painlessly once I got signed in. Thank you for making this process so efficient.
Hands down they are the best! I’ve been several times for Covid-19 testing and it is always a pleasant visit.
Testing for Covid. Was super easy to book online, didn’t have to get out of car, everything was timely, quick, and easy.
Considering it was for a covid test highly recommended, easy process and there was a call immediately after from the PA to follow up
They have the Covid testing down to a science. The waiting time wasn’t very long and the nurses were very informative and pleasant to deal with.
Quick and Fast with Covid Test. I didn’t even have to get out of my car. The gentleman who came out to do the test was courteous and professional.
Got seen quickly and the staff was top Notch! Highly Recommend!!
Quick and easy free COVID testing. Parked in a spot and less than 5 min later the test was done and I was on my way.
There still seems to be a problem with your phone system. I’ve tried two different sessions, both 20 minutes in length…message telling me I’m 5th, 4th, 3rd etc… in line and then it goes to continuous ringing.
They were extremely kind and very proactive. It’s great to see people at a healthcare facility make the patient feel like they are heard.
Got a covid test – super easy to sign up & get done. Staff is nice. Good experience overall.
Horrendous experience. Be nice to yourself and make an appointment with a real doctor. Save yourself the drama and trouble of trying to be seen, these people don’t know what they’re doing
Fast and Efficient- staff are friendly, considerate and extremely organized. I’ve come here multiple times in 2020 and by far the best facility and service we’ve experienced.
Very friendly customer service and came to my car. COVID-19 test was not painful! Would return if I needed another test
The phone system for tests do not work and when your on hold for 30 min they tell you to hang up and keep trying. They won’t take your name unless they answer your call either so don’t bother for COVID testing
I,received my covia test yesterday, and the most pleasant nurse.Love your attitude in such a hard time. God Bless You’ll 🤗🤗 …
The healthcare professional who performed my medical test was professional, clearly explained the procedure, and was very kind!! I would definitely go back to Nora Urgent Care!
Was able to get the Covid test with ease. Filled out all of my information online and was done with the visit in 5 min.
Extremely efficient COVID-19 testing spot. I was on my way in 10 minutes, the staff was very friendly too. I recommend them!
Stops taking registration for COVID tests at 7:30, unless they’ve arbitrarily decided that they can’t get the tests done before 8pm then they won’t take you anyway.. suggested we go to the ER. None of this information is posted on their website.
Easy, in and out process. Took only 5 minutes if my time. Super comfortable process. I would give 5 stars but it took over a week to get my results. FYI.
Went for a Covid test. They were incredibly efficient. I was there less than 4 minutes. Never even had to get out of the car.
Test took less than 5 minutes and the fella doing my test was kind, charming and efficient! Thank you for making the process quick and painless.
I took my daughter here and this place is great! They really made a point to make sure she was comfortable during the visit and got us medicine to get her better. She is feeling much better. Thank you!
While we were visiting in the area my son broke his arm. The service was good, but I was utterly shocked when I saw what they billed our insurance. Over $1,300 for our 50 minute visit (we sat in the office waiting the majority of the …
Waited on hold; got hung up on. Called back only to find out no x-ray technician on duty. Should update voice mail so people do not waste their time. Urgent care with no x-ray available? Stupid and bad patient care
Safe stay-in-your-car immediate and/or 2-3 day PCR testing. Very efficient with pre-appointment registration online.
Quick and easy. Staff was professional and very informative. I would’ve liked to have my results sooner. It takes 3-5 days to get results
Appears I have been forgotten about. Gave all my info and have sitting here for over an hour to take to Covid test. Watched numerous of people pull up after me and have left before me and can’t get through on the phone any longer.
Terrible messaging system, had me driving around and couldn’t find the place. Called them and their best response was “would you like to reschedule”!? Really? I drove 30 mins for nothing… (making 60 mins counting my way back home).
The phone number gave a message without any helpful information. Sit in your car if you have covid but we can’t handle your call right now so call back. So how in the world do I get covid testing if you won’t answer your phone and I’m sitting in my car and you don’t know that? Stupid!
I have been to this location several times. The process of getting an appointment was easy and the employees have been pleasant in person and via phone. Steven is awesome and explains everything!
The appointment was timely and orderly. The phone calls that was put across to me was exactly 💯 the same way I read about it on the website. I will surely use them again and recommend friends and family. …
The tech that did our swabs was very sweet and gentle. She did a great job swabbing our 1 year old. I would recommend this urgent care 😁 …
The guy who gave me my test called my brother who was also getting tested and said “you need to tell your sister to make sure she answers the phone.” I never got a call I was sitting in the car on my phone. Then when we got inside (because …
I’ve always had pleasant experiences here especially since COVID they have always been very prompt, diligent, and informative. I recommend anyone who needs to get a COVID test or any of there urgent care needs to visit here.
Horrible experience do not make an appointment online! I waited for 20 mins they told me to wait in my car. I don’t transportation. I had to call them wait on hold they didn’t even have a room. Not worth a visit. Don’t rely on this place.
The clinic reinforced my feeling that american doctors no longer care about the patient and only care about the dollar. I went there with a number of symptoms. Because I have no health insurance I was asked to pay up front. With any other …
My husband and I just had a Covid 19 test at Nora Urgent Care. It was the easiest and most thorough test I have had and the technician was friendly, pleasant and efficient!
Wish I could rate it lower. DO BOT COME HERE FOR A CORNA TEST. Absolute terrible. Went for corona test and got kicked out of he phone “queue” four times after advancing multiple positions in line. Clearly nobody knows what they are doing …
Very efficient and organized,, yet friendly and helpful staff for Covid testing. Also they offer rapid testing (15 minutes result) or lab testing with a 48 hour result.
Very curious to read the poor reviews here. We go fairly often when someone is ill on the weekends and have always had great service, respectful staff, and good care. One time we waited it seemed like forever – a man had had a heart …
Applying for an appointment was simple. The intake person who called was thorough, professional and kind. The person who took the sample was efficient and effective. It was a seamless, fast and stress free service!
Process was quick and safe. Sat in car until time to test and was able to pull up to door to complete testing. Online registration process was easy and quick. Was able to provide all necessary information online to make in person visit quicker.
Visited for a covid test. Online scheduling was easy, check-in was easy and the test was easy too. Staff was professional, explained the process, answered questions and had great bedside, or rather carside, manners.
The staff went above and beyond to accommodate me. I truly appreciate the quick response. I was mainly helped by one nurse and she was awesome! She exemplified what it means to really CARE when going to an urgent care.
Went here for COVID Rapid test. Took 15 minutes to redial the number for service, finally got in the queue. Waiting through all “You are the 25th person in line” all the down to number 1. Then the recording cut me off. The attendant told me …
Went to get tested for COVID-19 for traveling. I haven’t gotten results back quite yet as it’s only been 48 hrs as of 9AM. This location was so quick and so efficient as well as super nice and professional.
Everyone I interacted with was kind and helpful – I was able to see a doctor right away. They even called a few days afterwards to check in on me and see if I was feeling better, which was so unexpected and thoughtful!
I went for a rapid COVID test today. Their process is very well organized. Less than 45 minutes from the time I arrived for the naval swab to be taken and receiving the results–fortunately these results were negative. …
My review is for their Covid testing service. Calling them is a little sketchy at first, I redialed 9 times. But once you get through, they are super fast, friendly, and helpful. …
This is our favorite urgent care clinic for our children. The staff goes out of their way to help kids feel less scared and comfortable. With three active kids we are here often and have had very positive experiences. Recent trips have been …
Covid testing was over a 3 hour wait. I’m completely understanding, but the process was far from professional. Their signs say call, but it goes straight to a message telling you to stay in your car if you are waiting for covid testing. I …
It would have been 5 stars if not for the person who I talked to in order to gain entry into the facility. The young lady made me feel unwelcome and had the attitude of someone who dislikes their job or is overworked. She was abrupt and …
My family and I have been using the urgent care facility on E. 86th St. in Nora for years. And we’ve always received the best care. However in this Covid environment they have out done themselves! they are organized and they have evolved …
Went here for a Covid test. Everything was handled quickly and effectively. The test taker was professional but also was friendly and kind to myself and my children who were also getting tested. I would, and have already, recommend them to others looking for quick, professional Covid testing.
The staff at this location are so friendly. They reassured my elementary-aged daughter beforehand, and her covid first test (a nasal swab) went effortlessly! We had results in 24 hours, 2 days before we expected them. I will only use this facility from now on!
Made an online appointment. Replied to a text they sent when I arrived. Someone called within minutes. Shortly thereafter someone came to my vehicle to administer Covid test. Easy, friendly, safe.
Very convenient for COVID testing. Completed registration online, received text reminders, received a call just as I was arriving, who then assisted in directing me where to park, I then answered a couple more questions and then waited 5 …
The Solv app was a bit of a mess… when letting representative know that I was outside for my testing the screen asks you to type in your number and last name, but then it got stuck on a cycle of “new member” and red boxed number over and …
My whole family received the COVID-19 test, My daughters are 10 and 8 years old. They took the test very simple and easy. No complaints or issues. The medical staff was very professional. This is the place to come and receive the COVID-19 test.
I have been to this location over a dozen times for testing for myself and my family. I have never been treated so poorly and felt so violated than during this visit. I was contacted 10 mins prior to my appointment as usual to get …
Tonight I visited this location for a Covid test and it was quick, efficient, and painless. The individual doing the test explained what he was going to do and I was out the door. Received a follow up call before I even got home. I would highly recommend this facility. Great work.
We were billed by this facility over a year after our claim. When I spoke with my insurance company, they informed me that Immediate Care had sent the bill to the wrong place. I waited on hold for Immediate care for 45 minutes. Because it …
Easy and fast to register for COVID Testing and Antibody Testing. Staff were very friendly. Disappointed that when I walked in to get my blood drawn, I saw at least two people without a mask on at all and one person with it pulled down to …
The E. 86th street location was very pleasant and efficient. I had COVID-19 test appointments for me, my husband and my 4 year old son. Appointment was scheduled for 4:45 and we were done before 5p, including registration questions we had …
Super organized, safe and fast. Literally as I parked my car, Steven the tech who I’ve had twice now administer testing’s came right out, super professional, safe, clean and makes you comfortable. In and out in less than 1 minute, literally. Highly recommend!
Went for COViD testing and was surprisingly impressed. Everyone was extremely nice and quick. They explained all things thoroughly and made sure you were comfortable with what they had to do. I live in Greenwood, but I’m so glad I went to this urgent care! Best experience I’ve had at an urgent care by far.
We went once and liked it. But since then they are not an urgent care. They require a negative covid test to see you, which they will tell you to schedule online. So in 3 days you can get your covid test from them and they will see you then. So it is not an urgent care.
The testing cite was great. My entire family was tested today. I received step by step help from signing up online. When we arrived the tech came and she was great and patient with all of us. My children ages 8 and 9, the tech guided them …
Never had a problem here. They’ve taken care of immediate needs quickly and sometimes at crazy hours. My daughter needed a covid test and we got a rapid test and waited less than an hour from check in to swabbing to call from the doctor. …
I’ve been feeling sick and missing work for over a week, so I went in to try and figure out what was wrong. Dr Kristy Reynold’s came in for 1 min, asked me how what symptoms I was experiencing then wrote me prescriptions and had me leave. …
Had to go get a Covid test due to going out of town. The lady on the phone completing my chart was very nice. We had an issue since i had a chart with my madien name. But she sorted that out very quick. The visit was very simple. The …
Highly recommend. The COVID testing was highly efficient, easy to schedule, and quick/painless. I never left my car, and sat in the parking lot for two minutes (primarily because I arrived a little early). Definitely worth using this place.
It was quick and fast but a little too quick and fast. The nurses and receptionist were all very helpful and nice but I felt differently about the doctor. The doctor came in like she was in a rush which was weird considering there was no …
I went to this location 6/27/22 because my urine looked pink. All they did was take a urine sample and tell me it WAS blood. That’s it, no further tests to tell me why or where it was coming from. …