Industrial Bank has been a strong partner for small and large businesses, homeowners and personal banking account customers in Washington, DC. See more
I’m very proud to have my banking service done at,Industrial Banks.I’ve been a long time customer and providing my information for more than 10yr’s.As well as,receiving excellent service to better my Money Managerment.Staff and time …
Great banking experience from beginning to end! They included our whole family and helped us through beginning a solid financial future. We are grateful!
On multiple occasions industrial bank has lost transactions and they have horrible customer service. I am out of town without money because of an banking error and every person I speak to says we can call you in 24 hours…… nothing is ever handled unless you go in but I’m out of town. I will be finding a new bank for 2019!
Horrible financial institution. Was trying to bank black but this isn’t a good move. Hell a Rush card is better. Three times my funds were tied up due to this bank. And it was an extremely inconvenient experience each time. Definitely closing this account once this last issue is cleared up if it ever is.
The staff here are very nice they were so helpful when I set up an account for my son (minor) account. They are so willing to help him there is no need for me to be there for him to conduct business for himself. The have a coin counter so …
Horrible Bank I lost my debit card August 2017, I’ve went into the branch several different times and called it’s the middle of January 2018 I still haven’t recieved a debit card. On top of that they let a transaction go through on a card …
I Applied for a Checking and Savings Account Online. It took them 2 days to contact me which was surprising because this is in the middle of the big merge. Industrial bank bought City National Bank of New Jersey. The Young Lady Patricia was very professional and knowledgeable. I cannot wait to make this bank my primary bank.
They shut down their flagship location in NE DC before opening the new location on Benning Rd NE and removed the ATM from the Denny’s across the street from the flagship location which was stupid! And now that I recently got new Samsung cell phone, their app doesn’t work! Ridiculous!
I decided to bank with industrial because it’s black owned. Services are good but the manor of the security is deplorable to say the least. Twice coming in to this branch he has caused a problem due to lack of customer service on his end!
I try not to bash a black owned company but this bank is the worse. I have been with them a total of three months and so far I have not had access to my account twice (website couldn’t recognize me even though I had changed nothing) and …
I have been banking there for forty-seven years. It was my first bank account I didn’t even know who owned it. All I knew is that it was in the neighborhood and that I could walk to it. I have been using it ever since. When other banks turned me down Industrial stepped up.God Bless them!
I’ve tried to stick with this bank but there are too many technical issues I’m a business owner and I chose this bank right out the gate because I believe in keeping money in our community. I have had issues using my own funds. I was at a …
Professional
This is the bank that cares
I love this bank
Black owned bank
Everyone is super nice and helpful
Very good and friendly staff.
Great people, Easy, smooth, transactions everytime
Nice professional people,
Same as any other bank, Nice!
Great bank with outstanding service and very easily understandable account info and requirements!
Yes, I am experience.
I am Deafness black lady from Washington, DC 20008
Been here 3 nights in a row to make a deposit. They never have any envelopes available.
I’m very proud to have my banking service done at,Industrial Banks.I’ve been a long time customer and providing my information for more than 10yr’s.As well as,receiving excellent service to better my Money Managerment.Staff and time …
The many times I have went to this black bank, I have NEVER had a bad times there. EVER!
Great banking experience from beginning to end! They included our whole family and helped us through beginning a solid financial future. We are grateful!
On multiple occasions industrial bank has lost transactions and they have horrible customer service. I am out of town without money because of an banking error and every person I speak to says we can call you in 24 hours…… nothing is ever handled unless you go in but I’m out of town. I will be finding a new bank for 2019!
Horrible financial institution. Was trying to bank black but this isn’t a good move. Hell a Rush card is better. Three times my funds were tied up due to this bank. And it was an extremely inconvenient experience each time. Definitely closing this account once this last issue is cleared up if it ever is.
The staff here are very nice they were so helpful when I set up an account for my son (minor) account. They are so willing to help him there is no need for me to be there for him to conduct business for himself. The have a coin counter so …
Horrible Bank I lost my debit card August 2017, I’ve went into the branch several different times and called it’s the middle of January 2018 I still haven’t recieved a debit card. On top of that they let a transaction go through on a card …
I Applied for a Checking and Savings Account Online. It took them 2 days to contact me which was surprising because this is in the middle of the big merge. Industrial bank bought City National Bank of New Jersey. The Young Lady Patricia was very professional and knowledgeable. I cannot wait to make this bank my primary bank.
They shut down their flagship location in NE DC before opening the new location on Benning Rd NE and removed the ATM from the Denny’s across the street from the flagship location which was stupid! And now that I recently got new Samsung cell phone, their app doesn’t work! Ridiculous!
I decided to bank with industrial because it’s black owned. Services are good but the manor of the security is deplorable to say the least. Twice coming in to this branch he has caused a problem due to lack of customer service on his end!
I try not to bash a black owned company but this bank is the worse. I have been with them a total of three months and so far I have not had access to my account twice (website couldn’t recognize me even though I had changed nothing) and …
I have been banking there for forty-seven years. It was my first bank account I didn’t even know who owned it. All I knew is that it was in the neighborhood and that I could walk to it. I have been using it ever since. When other banks turned me down Industrial stepped up.God Bless them!
I’ve tried to stick with this bank but there are too many technical issues I’m a business owner and I chose this bank right out the gate because I believe in keeping money in our community. I have had issues using my own funds. I was at a …