The worst one I have ever had! DO NOT SPEND YOUR MONEY FOR THIS COMPANY!
They are very rude and not helpful. Charged me 120$ for just changing address and canceled my policy without any notice. …
Worst customer expedience of my life. It has been well over a month since an Infinity policy holder hit my husband and we are still waiting for the check! It has been issued incorrectly TWICE! I have worked in Customer Service for 10+ years and this is the absolute WORST company in the world…if they are supposed to pay you.
Do NOT use this company. My daughter had an accident on a Thursday and still no call from her adjuster. Then to add insult to injury she is being talked to rudely and customer service has a nonchalant attitude when she asked them if her …
Worst insurance company ever. I wouldn’t recommend them to anyone. Too much of a hassle for them to honor a claim. The customer service is the worst. Each representative we’d spoken to – had a different response to the questions being asked. If rules are in place and the employees should know them, why is it any confusion?
One of their customers hit my car in a parking lot in arizona, I have called Leslie Trevino and the manager Natalie Anderson for weeks now to try to get compensation for the damages. They mailed me and stated they would contact me or …
PLEASE PLEASE do not accept this nightmare they trying to saddle you with. All I can say is I pay my bill every six months., had a accident on 17th reported it same day . Took my car to their adjuster next day. Haven’t been able to get …
This insurance shouldn’t even get one star from me, I had a claim made in November and finally had a adjustment made on the amount to pay off the totaled car but the bank has not received the check. I have been constantly calling leaving …
The lady’s at Kemper Insurance are very good at what they do everyday. All customer get the same respect and understanding in there questions and you will get a answer. Thank you Kemper Insurance for keeping me safe from scammers who tryed to scam me threw Kemper Insurance
I work here and it’s no longer Infinity Insurance. It’s now Kemper Insurance.
The worst one I have ever had! DO NOT SPEND YOUR MONEY FOR THIS COMPANY!
They are very rude and not helpful. Charged me 120$ for just changing address and canceled my policy without any notice. …
Worst customer expedience of my life. It has been well over a month since an Infinity policy holder hit my husband and we are still waiting for the check! It has been issued incorrectly TWICE! I have worked in Customer Service for 10+ years and this is the absolute WORST company in the world…if they are supposed to pay you.
Do NOT use this company. My daughter had an accident on a Thursday and still no call from her adjuster. Then to add insult to injury she is being talked to rudely and customer service has a nonchalant attitude when she asked them if her …
Worst insurance company ever. I wouldn’t recommend them to anyone. Too much of a hassle for them to honor a claim. The customer service is the worst. Each representative we’d spoken to – had a different response to the questions being asked. If rules are in place and the employees should know them, why is it any confusion?
One of their customers hit my car in a parking lot in arizona, I have called Leslie Trevino and the manager Natalie Anderson for weeks now to try to get compensation for the damages. They mailed me and stated they would contact me or …
PLEASE PLEASE do not accept this nightmare they trying to saddle you with. All I can say is I pay my bill every six months., had a accident on 17th reported it same day . Took my car to their adjuster next day. Haven’t been able to get …
The company never returns your valid refund. The customer service people lie to you all the time. …
This insurance shouldn’t even get one star from me, I had a claim made in November and finally had a adjustment made on the amount to pay off the totaled car but the bank has not received the check. I have been constantly calling leaving …
The lady’s at Kemper Insurance are very good at what they do everyday. All customer get the same respect and understanding in there questions and you will get a answer. Thank you Kemper Insurance for keeping me safe from scammers who tryed to scam me threw Kemper Insurance