Innovative Primary Care

Medical supply, Innovative Primary Care

Welcome to Innovative Primary Care INNOVATIVE PRIMARY CARE Innovative Primary Care is an integrated medical and wellness practice offering individualized attention and a holistic approach to your health. Our varied services include traditional medical care, naturopathic medicine, bio-identical and hormone therapy, acupuncture, Jin Shin Jyutsu, counseling, high quality supplements and other offerings. Our team approach is centered on educating our patients on the most appropriate treatments and personal actions that keep you healthy, or get you on a path back to living a quality life.

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Innovative Primary Care Reviews ( 229 )

  1. Dr. Levitt and her office staff continue to be responsive to questions and phone calls. I feel such overwhelming peace of mind being part of this practice. Dr. Levitt has our back always and works to find answers to explain what’s happening or not happening with my body.

  2. Joke. Treated my friend like she was trash. Dismissed her radiology results. Rude and shuffled her right out. She wasted and hour and $100. She was referred here and they were only concerned with jabbing her with a vaxx. Not friendly or helpful. Go somewhere else.

  3. Everything was good. Nice staff and nurse practitioner. My only disappointment was of my 2 hours there I only spent maybe 15 minutes with the nurse practitioner, but she was very nice, positive and friendly.

  4. After arriving I found easy parking and a plesant receptionist and office. I met with Donnie Mason, PA for a new patient check up. Donnie got me in ahead of my appointment time ( I was 30 minues early). He was friendly, professional and …

  5. Darlene McMillan is an awesome doctor/nurse practitioner. She takes time with me to understand my concerns. She takes great care of her patients. She’s a very smart and kind lady. I totally recommend her to everyone!! Thank you Darlene.

  6. I love the doctor I see there. She is amazing – so compassionate and understanding and very very helpful. Front office staff is awesome as well

  7. Best experience my new primary care from now on clean friendly and on time and Dr.Todd Schuster was wonderful Highly recommend…

  8. I have always had positive experiences, from very little wait time in the reception room to Todd listening to my concerns and providing excellent treatment. Thank You for your care.

  9. What a great group of doctors, nurse practitioners, nurses and office staff! They are the most thorough, professional and courteous doctor’s office I have ever dealt with in my entire life!

  10. Professional, intelligent, best practice, human kindness, attentive, empathetic….I can’t imagine having anyone else care for me, Dr. Sandra Levitt, Kerstin and Ruby !!!

  11. I have been a fan of this practice for years. I very much appreciate their holistic view of health. They do a great job of balancing conventional practice with nutrition, supplements advice, and aesthetics (if one wishes).

  12. I am Very Happy with Innovative Primary Care, Everyone there has been helpful, courteous and prompt.
    Kay has helped me understand my need and explained clearly. I recommend everyone who needs good health care!

  13. Dont cancel on your first time customers 20 minutes before their appointment because the doctor is out “sick” (lets be real, they were up late because yesterday was christmas and they overslept) Then offer an appointment 2 days from now, …

  14. Long wait times, including getting results back. Then the secretary calls you with them. If you want to speak to the PA you have to make yet another appointment. I got fed up waiting and just went with another Docs office.

  15. Changing my update after myself & family had covid awhile ago. This place is disgusting in how they respond to rational, logical, scientific questions regarding MY body. They didn’t even offer an inhaler; just said to call hospital if anything gets bad. NOPE!!

  16. Kay was an excellent practitioner and listened to my needs. She understands how to actually help and direct you for your best interest. I would recommend her highly.

  17. Over last month had many bad experiences. Called in to see Dr because I needed labs before I could get a refill for two prescriptions. Went to office saw doctor and had labs drawn at office which is a new service. 1 week later got a …

  18. Innovative Primary Care continues to meet the challenges imposed by the global pandemic by offering unique and effective access to health care with minimal contact. Minimal interpersonal contact does not mean a lack of personal care. I feel very fortunate to be among its patients.

  19. The PA I met with was wonderful. She actually listened to me after she asked questions. I thought she was very professional and would recommend her to anybody. 👍 …

  20. Dr. Levitt, Kristen, Ruby and the whole team at Innovative Primary Care has gone above and beyond in every way to care for me. I have seen Dr Levitt for many years and she has been there to support me mentally and physically through my very …

  21. I really love Dr Schuster but the office manager is another story. Told me I could pay my balance they failed to collect on the last visit on my next visit. But when I went to make the appointment they refused to make the appointment …

  22. I have gone to this practice for many years and really appreciate the compassion I feel here. Todd Schuster, PA, is an excellent provider, he takes the time to listen to me and shows great empathy. I plan to stay with this practice forever!
    Thank you

  23. This was the first time I saw Jennifer Simpson. I went for my annual check up. She was made sure I got all the test necessary to make sure I am healthy. We go back to her when the results come back. Great bedside manner.

  24. Experience, as always, was very positive. Staff was courteous, kind and efficient. Waiting time was minimal and my needs and requests were all cheerfully taken care.

  25. Dr Chinwah was awesome, my health have improved with his care. It was a pleasure to have him as my physician. Happy but saddened to see him retire. Congratulation Dr. Chinwah enjoy your retirement. Office visit was good, short wait time. Staff was friendly, polite and courteous.

  26. Absolutely love Dr. Sandra & Kay! They give you their time, not running out of the room or rushing you and they have the best advice and suggestions! Karen gave me a delightful facial! Can’t wait for the next one! What a great team! 5 stars all the way!

  27. I have been going to this office for ten years! I had to switch providers once because of insurance and I will never change again by choice.
    I have a complex medical history that is enough to overwhelm many people, yet I …

  28. Went in for a blood draw. IPC asked that I wait in my car until I was called in. I appreciate their concern for my safety and limiting my exposure to other patients. My appt was at 9:40 and I was in and out in 10 minutes. Very efficient and professional!

  29. One of the worst Dr appt. Visits I have ever had…
    After waiting in the waiting area for an hour, (and yes I had an appointment and was on time) I was brought back for vitals w no apology for delay and told I …

  30. All of the providers at IPC are very caring and thorough. You never feel “rushed through” an appointment. It is easy to get a timely appointment. I have referred them to my friends and family over and over.

  31. Dr. Levitt always treats me as though I am the only patient she has at the moment. I am never rushed out the door or feel she doesn’t have time to listen to me. She is caring, compassionate and totally professional. The world needs more Dr. Levitts!

  32. Wish I had been treated as well as some others reviewers were. My encounter with Innovative Primary Care unfortunately, was the most unprofessional interaction I have ever had with medical “professionals”. …

  33. I have been going to Innovative Primary Care for years and have ALWAYS found the doctors and staff to be courteous, friendly, having a great sense of humor and most importantly so very professional. Their philosophy in patient care is a more holistic approach with more natural compounds if appropriate and possible.

  34. Aestitician Karen Berger gave me a great, thorough facial, explaining all the steps and products she was using. She is extremely personable and patient, answering any questions I may have had. She called and texted me the next day to see how my skin felt. I have already booked my next appointment.

  35. The staff is friendly and helpful. Dr. Levitt is highly skilled and knowledgeable. She is a good teacher and explains medical tests and results quite thoroughly. I appreciate the time she takes with me and focus on my health.

  36. Exceptional caring physicians and staff. Dr. Levitt is the BEST of the VERY BEST. If your needs are like mine the MDVIP Program may fit in your lifestyle. I feel it is certainly well worth the expense. If not, the other physicians are EXCELLENT.

  37. I have been coming to IPC for almost 2 years. All of the employees and super nice and listen to my health concerns. Just saw a new np Jennifer Simpson, she was kind and very attentive. She even made suggestion for the betterment of my health. I like this place a lot!

  38. I have been going through some health issues. I’ve been going to my family physician for over 15 years and never ever did I get such amazing service like when I saw Dr. Roxy L Anderson …

  39. Nice, accommodating, knowledgeable, respect your time. I’ve been a patient here for over 15 years. I’ve stuck with them through moves, regardless of distance from the office. Levitt and all practitioners at this office are amazing. Love, love, love.

  40. Just wanted to give a shout out to Kay Southwell, nurse Practitioner…she’s awesome! This is my 2nd time with her and she listens, she is compassionate, and just a pleasure to be with! The staff here are also very friendly and helpful. …

  41. I moved here from California and left behind some great medical professionals. But thanks to Innovative Primary I have another great team.
    They really are the best here in Az. Kay and the others are caring and always friendly and on top of giving the best care.

  42. I’m one of those patients who figures, “if it ain’t broke, don’t fix it”. I reluctantly go when the pharmacy tells me I’ve run out of refills. Todd Schuster is great and I always end up glad I’ve gone. He’s become the family medical professional for just about everyone in our family. 5 Stars!

  43. I finally found a Dr. …Dr Sandra Levitt that I trust to treat all my medical needs She is knowledgeable , works with me in diagnosing and treating
    Never rushed from the office and her Admin. Kiersten is a miracle worker, and Ruby her Assistant is wonderful.

  44. I have been a patient here for years and they are going so downhill it’s horrible. They can’t keep their dr’s and now my dr. is part time. If you need a refill when they aren’t there, sorry can’t help. I had bloodwork done 3 months ago …

  45. I read other reviews about staff mistakes. That happened to me too, but they fixed it and didn’t charge for the confused visit. Even then, I would give them 10 stars if I could. I am taking into consideration that I have had a lifetime of …

  46. Friendly and helpful receptionist, comfortable waiting room with walnuts, almonds, cranberries, and ice water infused with fresh fruits. Medical assistant was very kind and pleasant. Dr. Levitt is not only friendly but also a very good …

  47. My mom and I wouldn’t know what to do without Dr Levitt and her team! I feel so blessed to have found such a talented doctor and a dedicated staff! I share this for their benefit but I would really like to keep them a secret. Selfish I know! Thank you all for your caring ❤!

  48. Today I had my first appointment with Kay Southwell. She was highly recommended by one of my close friends. Let me tell you, the staff is so friendly! Kay is also extremely friendly, non judgmental and just really down to earth. She made me …

  49. Dr.K is Fantastic, She is warm and kind and humble. She really cares about what she does.I never felt so comfortable to be 100% myself and unfold my issues and needs to a provider before in my life and She really listens. We ended my visit …

  50. Everyone is friendly and I finally feel like I’m not a number. When did that start anyway? Years ago your doctor was a friend that was concerned. That’s the feeling I have with Innovative Primary Care and it’s so reassuring. They want to help and are thorough. If you have a health issue, they will work until they find a solution.

  51. Had a great first visit with the PA, Todd. I like they have a phlebotomist in office (who was AWESOME, I didn’t even feel it!) so that I didn’t have to go somewhere else. The office itself is very relaxing. Staff was all friendly.

  52. Love Dr. Levitt and the entire team at Innovative Primary Care. Been a patient here for years and recommend it as often as I can. Caring staff, short wait times and meaningful meetings with the provider. You will be seen. You will be heard. They offer every kind of care and service at the highest quality levels. Simply the BEST!

  53. I like the convenience of the office to my house. I felt very safe seeing Dr Todd Schuster and his staff. The best part of this visit was that everything was on time within two or three minutes of schedule time. I am very impressed with …

  54. I’ve been going to Innovative Primary Care for several years.
    I like their holistic approach. Kay Southwell, PA always is warm, caring and professional, as are Dr. Levitt, Todd, Cynthia, and the other team members
    I highly recommend it

  55. I am new to IPC. I followed my provider from my previous family practice group not knowing what to expect of the new office. I am more than pleased with this practice. Very professional, caring, and helpful staff. Waiting room is comfortable and peaceful, so happy my Nurse Practitioner chose this practice.

  56. I had my blood drawn and it was a very positive experience. I only had to wait a short amount of time. The phlebotomist was professional, caring and efficient. Her office was pleasant and the chairs comfortable.

  57. My favorite thing about Innovative Primary Care is that I always feel like they take the time to listen and they’re thorough. I never feel like I am being pushed medications and pushed out the door. They offer traditional medical options as …

  58. I’m still fairly new to this practice after originally following my nurse practitioner from a prior facility. But I’ve chosen to stay with them even after she has left because they are always willing to try and work with me and to suggest …

  59. Great place for your health care needs! All office personnel and health care providers provide excellent service and I feel confident to trust them to provide my family and I with the best care possible.! Thank you for all you do for us! My family & I appreciate you ❤️

  60. I have been a patient of Dr. Levitt since 1995 and can honestly say that she is the best physician I have ever experienced. She has never rushed through an appointment and takes the time at each appointment to talk/explain my medical …

  61. Thank you Jenna Ford the lidocaine made eating possible and I really appreciate you and your fellow workers for the very prompt response to my painful situation very helpful

  62. I was very impressed with the amount of time Jessica spent with me at my first a prior treatmenppointment. She was open to my suggestions, curiosities and previous treatment plans. It was quick to get an appointment, and seamless to transition my care after moving from out of state.

  63. I love the staff at this practice because time and time again have gone above and beyond to help me in any way possible in most any circumstances. From my entrance, friendly, greeting, upon check-in and through back office care to check …

  64. I’ve been going to Innovative Primary Care for more years than I can count. Have always received excellent care. Currently, Todd Schuster, PA is my PCP and I love him! He is very responsive to my needs and questions and very …

  65. I followed Roxie Anderson, NP here from her prior practice because she is just that good! All of the staff at Innovative Primary Care was friendly & helpful. My first visit was urgent due to the nature of my illness and they were able to get me in the next morning after I called. I highly recommend this practice.

  66. I really appreciate the attention to detail and individualized care provided by Dr. Levitt and the staff! It is great to have a doctor that doesn’t rush you in and out in a few minutes and who really listens! I would not hesitate to recommend Innovative Primary Care.

  67. I have been a patient at this practice since 2012. The staff has always been accommodating, friendly and positive. The office has a spa environment upon walking in. They offer many services including Internal Medicine, Naturopathic …

  68. Excellent care! This is the best experience I’ve had with a Primary Care. They actually addressed all of my questions, spent time reviewing the details of my health and offered helpful recommendations. There was no limitation to what we …

  69. I thought everyone one was very Friendly in the front office. I saw the PA Jennifer and she was amazing she took the time to listen to my concerns never felt like she was in a rush. I recommend them. I also like they offer supplements as well. I was I. The look for a new primary dr office and I found it.

  70. First, the PA was unfriendly and all but genuinely interested in my case. He reluctantly prescribed one of my meds – and in a lower dosage – BUT he didn’t send the request through properly and I had to call both their office and the …

  71. Dr Levitt is always on time, very willing to work with me to figure out my issues; takes whatever time is needed. I never feel rushed by her. She is also willing to look at different medical modalities. I very much respect her and appreciate her!

  72. These people are so good to me. I was worried because the nurse practitioner I was seeing no longer was with them. I took a chance thinking that they have the right mindset about health in the clinic so I should just try, and the new NP is …

  73. I’ve been going to Innovated Primary care for years. All of the doctors and the nurse practitioners are excellent and always go above and beyond to help. It’s easy to get an appointment, if your not picky about who to see, everyone is …

  74. I have been a patient at Innovative Primary Care for a few months now and working with Kay Southwell. She is a wonderful provider, and I truly appreciate her perspective, expertise, and holistic care. Not only does she provide optimal …

  75. I really needed to get in but know that same day appointments aren’t easy to accommodate. I called and explained the situation and they were able to see me. The front desk was efficient and so was the nurse who checked my vitals. Kay took …

  76. I didn’t know anybody who had actually been to this practice but I needed a new PCP or PCPA after mine moved out of state. The Google reviews were great, and now I know why. Cynthia answered my call, after a short wait, and she couldn’t …

  77. Had a wonderful first experience as a new patient. Their office was very response and able to get me in quickly. The office itself was calm and clean and all of the staff was friendly. So happy I found them!

  78. As a business owner myself, I can say that this facility is top notch! From the receptionist to the staff to all the providers and Dr. Levitt herself. I met with them all for a lunch and received the warmest reception and was able to have …

  79. Staff is friendly courteous & efficient.
    I appreciated no long wait time to see Dr.
    Dr. Levitt took time to review my medical history asked question & listened to …

  80. Extremely efficient facility and friendly staff with knowledgeable providers. PA Schooster is very thorough and makes you feel like his only patient, ot rushed through like a number. Very appreciative of the time he takes, questions he …

  81. Always my go-to for health care. Over the years, they’ve gotten me through many health issues. They are compassionate, thorough, easy to communicate with and a staff like no other. They take a holistic approach to care, which I love. …

  82. My experience today at Innovative Primary Care was way more than I anticipated. Well done to everyone who made me feel like I was the only patient in the office!

  83. Do not see Darlene. Will not help you with new innovative weight loss program and will waste your time and money she not comfortable helping people with weight loss or making people feel comfortable.

  84. Dr. Sandra Levitt is an awesome, knowledgeable Doctor! I feel she really cares about you as an individual and you’re not just another patient! She takes the time to go over and explain your test results and offers advise that she would …

  85. Saw Jenna today for the first time. Love, love, love her. She is very personable. She listened to me and worked with her to solve my pain issue. I highly recommend her

  86. I’ve been cared for by Drs. Sandra Leavitt and Todd Schuster at Innovative Primary Care for as long as it’s been in existence. Very smart doctors who listen and work with me as part of my team to manage my health issues. Concerned with whole body and mind wellness. A first rate internal medicine practice.

  87. IPC gave me an exceptional new patient experience. They ladies in front were nice and the nurse was also nice and listened to my concerns while waiting to see the doctor. I look forward to continuing my
    Care with them.

  88. Every person that I interact with at Innovative is absolutely outstanding! Knowledgeable, kind and professional.I would expect nothing less from a team led by the wonderful Dr Levitt. Kristen is such a great “face” for the practice… she can answer any question.

  89. I love IPC. Trevor is so nice when he calls with results or updates. When I ask him for a call back, I get one! 100% of the time. Such a sweetheart. Alex, one of the M.A.s, is also wonderful. She is so friendly and engaging. She is very …

  90. The nurse practitioner I saw was wonderful. She gave me a lot of good information. I feel like this practice is everything I was looking for. The office is nice and the people were all friendly.

  91. Kay is a wonderful physician’s assistant. She cares, she listens, she gives you options and the ability to own your own health care. I switched insurance for a year and missed her care. So grateful to be back.

  92. My first visit today at Innovatiive Health Care was with Kay Southwell and I can’t speak highly enough about her. She made me feel comfortable from the very beginning. She took alot of time with me and I felt like she really listened to me. …

  93. Front reception desk people are friendly, helpful and welcoming. Jennifer Simpson, PA, is who I saw and was very impressed with her knowledge, and very thorough with my blood test exam results and any other concerns I might have. Highly recommend!

  94. Terrible office, my girlfriend has had to wait several weeks on multiple occasions for this office to even bother refilling prescriptions. One time they even refilled her prescription in the wrong dose. She is on antidepressants and is …

  95. My temple health appointment was very easy and efficient especially since I was not able to drive. Darlene answered my questions and called in a script for me right away.

  96. My first time there.. went well. The staff is friendly and organized, and running right on time. Jenna Ford is wonderful! Very knowledgeable and thorough and she answered all my questions, refreshing!

  97. The staff Is very professional. Jennifer is an amazing provider, knowledgeable, Very caring. She responds within 24 hours whenever I leave a message for her. I highly recommend this clinic and their providers. I have never encountered a …

  98. Darlene McMillan has been the kindest, and most patient provider I have ever worked with. She really listens to seek understanding, and acts quickly to get down to the root cause of your visit and begin a treatment plan. I couldn’t be more thankful to have found this practice. It’s calming, supportive, and caring.

  99. I have never had such a caring team of providers. From a to z . Very knowledgeable and informative. Experience with all aspects of health aware of interactions and high risk cases. Extremely informative when it comes to naturals their …

  100. This was my first visit at this office and I was very impressed. It can be so stressful moving to a new place and finding the right person to handle your care. Nurse Practitioner Jenna Ford was everything I hoped for and more. She was kind, caring, thorough, and didn’t make me feel rushed. I feel very happy with my decision to come here!

  101. I’m SO glad to be back! I had to leave for 2 years due to my insurance. It makes such a difference seeing a provider that is knowledgeable and caring. Kay Southwell, NP, is the best, and exceeds my expectations.

  102. The entire experience was excellent: lovely office, friendliness of personnel, expertise of the doctor & diagnosis were the factors which made my office visit excellent.

  103. We have entrusted our medical care and health to Dr. Levitt for almost 18 years. She is an extremely knowledgeable physician and diagnostician as well as caring humanitarian. We could not wish for a better doctor.

  104. The staff is absolutely wonderful. They’re understanding and really take the time to listen without rushing into anything. I always feel like an active participant, not just someone who’s taking direction. I have high anxiety with doctors offices, but I always leave here feeling better than when I came in.

  105. My new PA Don is an excellent health care provider. He asks appropriate questions and actually listens to the answers. He seems to really enjoy his work and is still advancing his medical knowledge. The staff at IPC are caring, extremely …

  106. I have been a patient here for over 20 years. My normal doctor left and was replaced by Dr Mason. He was great. He made a fantastic first impression and was so competent, thorough and had a great bedside manner. He made me feel ok about losing my old doctor.

  107. Everyone was very nice and professional. The office functioned in a timely manner with no rush to move me through quickly. Everyone took as much time as I needed to provide quality care and answering all my questions and concerns. I was very impressed!

  108. I have a very good experience they care about you. Staff were very helpful and courteous. Kay Southwell was very detailed in explaining everything and tried to help me solve my health issues. Highly recommended. They care.:)

  109. Great office check up with PA Donald Mason. Was really professional, knowledgeable, and a great communicator. Happy to be our new family primary care provider!

  110. Love Innovative Primary Care! Dr. Levitt is one of the best! Had a great review with Donny, his input and advise has helped me to stay on course to a healthy senior life!

  111. I arrived 15 minutes early for my appointment and was told I could not be seen. Apparently they needed me to fill out some paperwork. No one had told me this was necessary despite my having booked the appointment twice (I had had to cancel …

  112. My husband and me both contacted covid. Nurse practitioner Donald Mason was absolutely explaining everything to regarding the prescription. Dr. Mason explained that if my husbands temp went up to 101 that he should be taken to hospital …

  113. The office staff was friendly and professional.
    Jenna Ford was also very professional but very easy to speak with. She is knowledgeable and answered all my questions. Very happy that I chose this medical practice.

  114. I felt like the only patient the entire time I was there. I have never felt so heard in my entire life, Jenna Ford, FNP, made me feel like my “silly” health concerns were hers as well. She was thorough with her evaluation and left no stone …

  115. I love Innovative Primary Care! I have been going to Innovative Primary Care for a number of years. It is a little bit of a drive, but it is so worth the distance. Trevor and others that answer the phone, are so caring and so kind. They …

  116. Innovative Primary Care is a wonderful and caring office. Dr Levitt takes time with her patients and really cares about them. She’s very knowledgeable, caring, and open minded. I have been seeing Dr Levitt for about 25 years. I live an hour …

  117. Hubby and I are very impressed. He switched to this group after my appt. Love the total health caring of everyone there. We have similar ideas which is very nice. Love all the plants and relax wall with nice artwork too. Many thanks for being caring and compassionate.

  118. The staff are always kind and personable when I call and walk-in for an appointment. I love all the greenery they have scattered around the office adds a sense of calm. Absolutely love Darlene (apologies for the misspell) she takes the time …

  119. I have been going to this office for the last seven years, they are absolutely amazing. Staff is always polite and prompt, quick to schedule, and process paperwork or prescriptions. Donald Mason is my current provider and I can’t say enough …

  120. I’ve been avoiding this visit for a long time and I’m so glad I finally went. From the front desk, to the medical assistant, to my amazing provider Jana, I had absolutely nothing to worry about. Everyone was great. Jana is extremely …

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