Insight Pest Solutions of Boston

Pest control, Insight Pest Solutions - Boston, MA

We provide safe and effective pest control in Boston, MA! Insight Pest Control Boston experts help exterminate your pest & termite problems. See more

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Insight Pest Solutions of Boston Reviews ( 250 )

  1. George Ortiz second visit was today January 3rd he is very polite, professional, always answers my questions. I am very satisfied with his services. Definitely I will recommend insight pest solutions to family and friends.

  2. My technician Rick McDonnel is definitely an asset to the company. He is very polite and knowledgeable. He explains everything he is performing so you understand the process of the different applications. It’s a pleasure to see and have him perform the treatments thank you ; Paul Martin

  3. They are charging me for service’s I did not receive.i was told the inside and outside of my home would be done.only the outside was done and they came back without my approval and did just the outside again and are trying to charge me …

  4. I found the company very pleasant and easy to deal with. On the day of the appt. they called in advance to let me know when the exterminator would arrive. He was right on time – very pleasant and explained everything he did.

  5. Our service technician is the professional and helpful Frank Bruner who performed our service on 7/6/17. This was the first time as a new home owner (going on 3 years now) that we had to consider treatment and our philosophy is “better to …

  6. Phillip did a great job explaining each step of the process. He was very thorough with each application and efficient in its execution. He was very careful to avoid a robin’s nest that contained a brand new baby robin (hatched only a hour before he arrived).

  7. I have been so pleased with Insight for pest control. Everyone that I have met or spoken to are polite, knowledgeable and responsive. I highly recommend this company. The technician today, Alan Sullivan was remarkable.

  8. Frank B. performed a detailed inspection at my parent’s house today. He asked lots of questions to evaluate what treatment(s) were needed. He was very thorough and professional. Frank is the technician they would love to have perform all future treatments!

  9. Insight Pest Solutions does a fantastic job. They are always timely and professional and effective in keeping our home and property pest free. I would highly recommend this company.

  10. Sales person was great as you would expect he actually cold called our house which was a little iffy. But now no one answers the phone numbers tried for a day. Sales person just told …

  11. Sean is great technician. He was courteous and informative. We recently had a bees nest in our mulch bed that we treated ourselves, he reminded me that next time insight would take care of this and for us to not take the chance of getting attacked.

  12. Time will tell if treatment works but I have to say the tech [ Tim A. ] was super professional. He explained everything about what he was using and why, how it was applied and precautions to take. He was very thorough and just what you hope any service person coming to your home would be like.

  13. Just started working with Insight and so far they’ve delivered the service they said would provide on the first visit. Explained everything they did and if I need them before next scheduled service call, they will come out with no extra charge. Would recommend.

  14. Very professional service technicians. Gave clear update on what would be done. Very friendly. Insight Pest was very responsive when we needed a re-treatment. Highly recommend doing their on-going service contract.

  15. The service professional, Marc, did a thorough job of pest applications and was very helpful in answering the multiple questions I had for him on certain pests. Marc was also very helpful in giving me hints on what I could do on the …

  16. On time and very good service. Signed up the contract for 1 year. Technician Dan H. was helpful and answered all my concerns/questions for the pest. He thoroughly inspected interior and exterior of the house for any major concerns. Hope to see them after 90 days. I would definitely recommend taking their service..

  17. I recently had my winter treatment completed by Marc Briteau (sp?). I felt horrible- my 3 sons school had been delayed and I needed to leave the home to bring them right when Marc showed up. He was super understanding and waited for me to …

  18. 1st treatment so we will know more in a few days and months as we have monthly services. Also had yard treated for Ticks. Technicians were knowledgeable, neat and efficient.

  19. I found Insight Pest Solutions to have friendly, knowledgeable, and professional technicians; as well as courteous, patient, accommodating customer service people. A pleasant experience all around and I like the knowing that they will come each season and stay on top of things so any problems will be dealt with as a matter of course.

  20. Have been with Insight for over a year very happy with the service they always call to schedule service appointments. Service technicians are pleasant and take the time to explain what they are doing and why. Carpenter ants were a concern …

  21. Insight is the best – always respond quickly & efficiently. Marc, the technician, arrived on time today and took care of the “bee issue” I am experiencing. Highly recommend!!

  22. Tech Mark did a thorough job protecting our home from ants and spyders. Also shared tips to limit mice and spiders. This is our second treatment, haven’t seen carpenter ants on our deck all summer!

  23. Rich presented himself professionally and friendly, He was very knowledgeable and listened to my concern. Rich explained what he did to take care of the situation and informed me on how the solution that he used would work. Great demonstration of how a professional service person would perform. Thank you!!

  24. Our tech was Don and he was very knowledgeable & very polite. Don answered any questions I had and did a very good job in finding one of the biggest black ant in our yard, the same kind I found inside my home the day before. We are very …

  25. Jason is an outstanding technician. Would highly recommend this company to anyone. I hope Jason returns to my property to continue our new quarterly maintenance.

  26. The technician was professional, courteous and really knew his stuff! He arrived early and got the job done. He was very thorough and did not rush to get out of there. This is the way it should
    Be. Great technician great service!

  27. This company reached out to me and I ended up signing up for super reasonable service- and it was a great decision. I could not have known we would have mice this year something that required a visit above and beyond the usual service …

  28. Professional, efficient exterminators. Communication about service is timely. The tech arrived on time, was friendly, and described all what he was doing and why. As a bonus, they remove all of the spider webs from the outside windows, doorways and house to the roof line.

  29. I love this service. They come when you want them to and are very careful around our pets, being sure they stay safe. Year round service is so convenient and we see a real reduction in the number of inside pests.

  30. Today was my second treatment by Insight. Jason was the same tech that did the application the first time. He was professional and very friendly. He explained everything he did and the reason for doing it. He asked about my concerns and …

  31. Your employee, Marc Boiteau , did an excellent job treating my property. He was on time, courteous, professional, friendly and knowledgeable. He addressed all areas of concern, as he always does, and did a fantastic conscientious job …

  32. On time and very polite. Phillip was very easy to talk to, informing of what was needed and will be done. He did his work promptly. He was sure to tell us how to contact him if we found that more treatment was needed. Good experience for us, bad for the bugs!

  33. Sales and tech guys were friendly and knowledgeable. Pest control was quick. Not sure if it is working. Initially we saw a reduction. Two weeks later we have ants and spiders again.

  34. We’ve had Jason Lanni to our house a few times now, and have been very impressed with his professionalism and attention to detail. Very pleasant to work with. Thanks, Jason, for making our contract with Insight Pest Solutions a good experience.

  35. These guys are a scam. They show up in your town and go door to door lying about how your next door neighbor has ants/carpenter bees/etc. They say they will be on your street/block in a week or so and are offering a discount “just this …

  36. The person who came to my house was very pleasant. I’m having a lot of trouble with mice. I wish they didn’t leave traps that I have to go find and dispose of dead mice. Otherwise the service has been great.

  37. I have never signed up or bought anything from someone knocking on my door. But this summer, one morning, my wife and I had decided we needed a pest control company. That afternoon completely coincidentally a Insight Pest Control person was …

  38. Everytime one of their technicians arrived on site, they introduced themselves to me and asked if there were any concerns. They perform the services required in an exemplary manner. Definitely would recommend!!!

  39. Tim was amazing. He was thorough, kind, proactive, took the time to explain what he’d recommend and how to better protect my home. He is one of the best and now specifically request him each time I need service

  40. We have been using Insight Pest Solutions for 5 or more years now following an ant problem. we do quarterly treatments, and have had no further problems. In addition, our most recent treatment the technician treated (mouse traps) for possible mouse activity in our garage. Satisfied with our service

  41. I scheduled an appointment with Insight Pest Solutions for some preventative pest maintenance. The technician (Don Izekor) arrived early and was very knowledgeable and friendly. I was particularly impressed with the thoroughness and …

  42. Our pest technician, Sean was a great!! He knew so much and educated me. I was definitely fed up with the experience I had with the company prior to him. The corporate office is absolutely awful and the technician we had before him the …

  43. This was our third treatment. Usually during the fall and winter the mice get in the house, go through the walls and under the cabinets, and make a mess. We have had only one mouse that we trapped this season. Also, we have not seen any spider activity in months.

  44. Insight Pest Solutions has been very professional, courteous and competent in all our interactions. Our main person on-site has been Chris, who is knowledgeable and thorough. He is helpful and clear, giving us confidence in the process. …

  45. On the technicians side of things, everything went great. He was able to get rid of some bees nests and look around the house for a way for mice to get in the house. Also, traps were left for us to place in the attic. …

  46. I recently had a bee issue tackled by Insight. I would have given my entire experience a 5 star if it weren’t for an initial fairly minor obstacle to overcome. After a bit of back and forth, they ultimately made this new customer happy! Our …

  47. Marc B, the tech who visited my home was great. He took the time to explain what he was seeing and why he was taking the path he took. I could tell he was passionate about his job and proud of his mastery of it.

  48. Ever since we moved to Tyngsboro three years ago we’ve been using Insight for pest control. Their employees are so friendly, courteous, and professional! There’s conservation land behind our house so it was very buggy when we first moved …

  49. Michael was tremendous. He was very thorough with his inspection and spoke to us about what to do about spiders and insects. He also treated the outside of the house as part of our quarterly appointment.

  50. We had an awful experience with this company. They fraudulently got my husband, who does not speak or understand very good English to sign a contract. We received a service and paid for it 10 days later, then they claimed to have come out …

  51. Always have the best experience with this team – Jose especially is phenomenal. They are thorough, friendly, always make sure the dog is in the house and help with other tips of things we can do to keep away spiders/bugs/whatever else is around in our house in the woods. So grateful for Insight.

  52. Very impressed by the efficiency of the company in scheduling seasonal pest treatment. The technician was on time, professional, and very helpful in answering questions. He was also very friendly to our two dogs!

  53. I stopped at a cumberland farms with my girlfriend and as we were waiting in line the entire sales team for insight was in there. They were being very rude, talking trash about the area, how they cant wait to go home, etc etc… They also …

  54. As always, they are very attentive and go the extra yard. I have been using your service since the house was built in 2014, and have never had an issue with pests.

  55. They are a fantastic service to work with. You let them know your issues and they take care of it immediately. They also give you advice on how to prevent from future issues. Will use them again. Omar was very professional.

  56. Recently we had Sprintails appear in our bathroom. While there isn’t a spary they could apply to the bathroom for human health reasons, they did provide two non-toxic glue traps that worked very well to catch them. The tech also suggested …

  57. Excellent service, personable and intelligent, and he watched his every step thru my gardens, very respectful! He was able answer, more than adequately, my queries ‘re particular chemicals. …

  58. Please don’t use this company. They are a scam. They signed us up for a special $99, put products in our home that *attracted* bugs, and then when we cancelled their services, they charged us the $350 fee they had “waived” at sign up. Scam, …

  59. My experience with this company was as an employee. The coworkers were fun, and I made lasting friends. The management was friendly enough but the pay structure of the company encouraged us to perform poorly. The company overworked and …

  60. Alan the technician service our home with great quality of service and courtesy. He explained every detail he work on and gave recommendations for up-keeping recommendations. He found a hidden yellow jacket nest and treated right the way. Very detail oriented reports and I do appreciate his service.

  61. We use Insight Pest Solutions specifically for mosquitoes and ticks! Great service and product, as they do keep them away! If you are unhappy with the service, they do stand by their product. They will come back and reapply. Product is pet friendly!

  62. Insight is a great company to work with. They are very responsive to our needs and will do all they can to fit their visits to our schedule and they use safe chemicals. My dog can’t have flea treatment because of seizures. We had no fleas and no seizures!

  63. Andrew was very professional and thorough with his inspection of mice on my property. He even took the extra time to check out a tree stump that he thought was termite damage. Turned out it wasn’t, but he treated it for carpenter ants regardless.

  64. My Technician is Christopher Call and he is great. He is very knowledgeable about his tasks and does a good job explaining what products he uses, why and what I can expect. He has come for both treatments and is fantastic to work with. The …

  65. Our first three service visits were unsatisfactory. A different person, Mike Johnson, was very helpful and accommodating during our last service. Unlike during the prior treatments, he identified specific, areas of entry, made recommendations, followed our requests, and answered all questions well.

  66. Absolutely love your service, My daughter arrived one day and asked me if I just had my house painted, My house was painted 3 yrs ago but looks fresh as new today brcause you mop it down every time you come. Also I have not seen one …

  67. Fantastic company! Professional, knowledgeable, good service, good price. Overall very satisfied, and the people that work here are a pleasure to work with.

  68. Insight is professional and easy to talk to about insects, the techs I have worked with are always interested to hear what I have concerns about (usually silverfish) and diagnose the problem. …

  69. They claim to be able to rid customers of mice but all they do is tell us to block possible holes and give glue traps. To me they should do more if they are exterminators. I spent more money and time researching mice to rid my home of the pests than the company I hired.

  70. The technician did a excellent job and he explained his services and why he was doing what he was doing. I took the time to explain why the insects do what they do and what the treatment was and how long it would take to become affective

  71. Technician were on time, very friendly and professional. They inspected house providing detailed information about possible issues as well as preventive measures which I could do myself. They were very knowledgeable about all areas of concern.

  72. Have been using the service for past 5 years. They are very thorough and do a great job listening to the issues. Our tech is Rich who is very knowledgeable and always very helpful servicing our home. Keep up the good work !!

  73. Insight has always been responsive and thorough. We’ve been using them for years to make quarterly visits to keep unwelcome visitors at bay. The technicians are always polite, efficient and effective. We’ve been very pleased with their service!

  74. We had a ton of aunts. They arrived on time and when expected, treated with pet friendly materials. I had a resurgence because I didn’t let them come inside the first time. They came back without issue retreated and were great! Super …

  75. Chris is still a good tech each time he has been to my home. He treats the home safely and effectively every time. He has a very great attitude and takes care of any issues I may have. I’m very happy with the service and techntions.

  76. Recent signs of mice in kitchen. Upon inspection, servicemen located a nest outside home. Nest removed and complete inspection of first floor and basement. Traps set in strategic places. Garage inspected as well.
    Service men were professional and informative. Very helpful.

  77. The technician came out did a thorough job of cleaning any cob webs on exterior, and even looking at seals around the house to see if they were vulnerable to rodents. He did find a penetration that I had not noticed. Within 24 hours the situation was resolved. The technician wore a mask the whole time as well.

  78. My technician, Anthony, arrived early. Because it was my first treatment, he explained exactly what he would be doing, what I should expect, as well as thoroughly answering any questions and concerns of mine. I was extremely impressed by …

  79. They came for initial treatment and it was scheduled to rain. They treated for ants and other bugs. We had some mice get in the garage and they place glue strips? It then rained for three days. They stated I shouldn’t water for at least 24 …

  80. Great service very attentive and respectful. Genuinely grateful to people who come across so pleasant even when doing such not so pleasant work. Would highly recommend to others.

  81. I signed up with Insight Pest Solutions in the Summer. So far, they came twice and did the service. They are on schedule for once every quarter for different kind of treatment and also if you request something you would like to add, they …

  82. Insight Pest has always been responsive to requests to deal with in home and out of home pest issues. Workers are always very professional, courteous and efficient. Mark on our most recent call was very knowledgeable and explained how to address our issues.

  83. On behalf of my husband David and myself, we want to say how fantastic Sean and Jamie are with Insight Pest Solutions. They showed up right on time, talked with me about what needed to be done and very expeditiously took care of all the …

  84. Michael was very polite and knowledgeable. Explained the follow up ant process very clearly. Asked if there were any other issues and I had just seen these tiny insects at threshhold. Spring tails. He treated the threshold and gave me follow up instructions to make a spray for windowsills also.

  85. nothing has changed in the amount of wasps and stink bugs, and I made it clear when they came and sold me on this that our big issue was rodents in the roof and basement…. I was given traps for the basement…. Cool could have gotten those …

  86. Workers that come to the house are very nice and professional. They are the only reason I am giving 2 stars. Customer service operators are useless. Not once did they give the tech’s the correct info. Have had to have service done every 3 …

  87. I can 100% state , this is the best company . The technician that comes is always extremely knowledgeable, thorough, happy and just plain nice!!! Best move we ever made was having Insight for our pest solutions

  88. The service technician, Mike, was very knowledgeable about questions I had about mice. During his performance of the quarterly services, he pointed out an area under the eaves where mice may gain entry so that I can repair it. Very helpful.

  89. The gentleman was very articulate and knowledgable. Friendly and easy to talk to. He addressed all of our issues seriously and with a plan immediately. Was not afraid of going the extra yard stuffing mice wholes and addressing the spiders. …

  90. Routine quarterly service was performed but also we saw a mouse a few weeks ago so he came inside to check it out. Very knowledgeable about mice and he noted that there was no evidence of a nice infestation. Recommended sealing certain …

  91. A young kid names Chris was soliciting our neighborhood in May or June of 2019. He was not supposed to be back there for one. Two, he ran through whole sign now pitch if I wanted to discount. I asked what the cancellation fee was and he …

  92. InSight employs professional technicians to make inspections and applications of chemicals to control insect pests. Just one thing I question is the trip and “application” they make in late November or December! There are no insects active …

  93. They came to our back yard, while we hung out with friends. and offered a deal if we sign today since our neighbors were signing up. They said it was guaranteed to get rid of all insects, bees, and mice! …

  94. Technician was very knowledgeable and efficient. Explained what he was doing and why and offered tips for keeping pests and critters out of my house. Recommend using the company which was referred to me by a friend.

  95. Have used this service since we moved here 4 years ago. They stand behind their work and provide interim support should you have an insect problem. Davon our technician is terrific!

  96. Very professional. My visiting tech Matt was very professional and informative. He was very nice to deal with. I can’t respond to value or quality yet as that depends on effectiveness of the control and whether it remains hassle free for me.

  97. They are pretty good at what they do. They are almost always on time. They’re on the more pricey side but you get what you pay for. I would recommend this service to anyone looking for this type of service.

  98. Not impressed with the door to door person who refused to identify the company they work for and needed to be told several times to get off my property by both myself and an electrician I had working in my home at the time and then the …

  99. I have used Insight pest solution for regularly scheduled pest control for 3 years. The outer house perimeter is sprayed for household pests, wasps and ants and I have additional service to address ticks. They do a wonderful job and also do inside work if I see any increase in bugs

  100. Overall service is effective. Any time we have had a pest issue, Insight resolved it quickly. They are a bit more expensive than ideal but we know we will get good service. We especially like the technician, Rich, he’s super polite and very …

  101. Very pleasant and professional service man. Had to call them a second time when ants and spiders returned after a couple of weeks. So far so good. I’m expecting their next scheduled visit soon.

  102. We have been using Insight Pest Solutions for the past five years and the service has been unbelievable. They are friendly, they always ask questions to gain a better understanding of our problem areas, and they always make sure our needs are met. We would highly recommend them!

  103. My neighbor recommended them because their applications are pet friendly and she knows that is important for us. They sprayed for mosquitoes on Friday and the yard was pleasant for the weekend. We had dinner on our deck the following Tuesday evening and the mosquitoes were back.

  104. Mixed experience. Insight sprayed the interior/exterior and seemingly made a huge impact on an antique problem I had. However after signing our original agreement they declined to address a rodent problem, citing a possibility the rodents …

  105. My experience was very positive. This was an experienced professional that carefuly inspected our house including the attic, outside perimeter, and the shed. He gave us lots of useful advice and provided all the needed treatments.

  106. They did not call me 30 minutes ahead as promised. I don’t believe they dusted for carpenter bed as I asked. I wasn’t home but my husband said they were only here 20 minutes or so. I don’t believe they checked for the ants as I had …

  107. We have had a variety of pests including ants, mice, and stink bugs…. it was finally the wasps that made us sign up with a pest control company.
    On the first treatment, we did a walk through with the technican and explained …

  108. Their service people have been consistently professional and friendly. I’d also say that about those I’ve spoken with at their office as well. The pest treatments have so far seemed to work well. The service reps have always listened to my questions and specific pest issues and seem to have acted on those issues.

  109. Insight did an awesome job. Every tech that has come to our house has been professional and always ask if we have noticed anything so they can address it. They always show up on time and the product is also great.

  110. Shame on me! t I would advise all buyers to beware of what you are signing up for this pest service. When the very nice salesperson came to my door (I did NOT go looking for pest services) I was told told about the four services per year …

  111. Someone came knocking on the door and signed me up saying that they are giving this discount becauuse they are doing the Treatment in neighborhoods with no mention of 1 year contract.When i tried to cancel my service after first treatment …

  112. Marc is a very professional and personable guy. He knows his business and seems to love what he does. I feel very confident when he finishes that our home is protected.

  113. The Insight Pest Solutions technician, Jayson, provided thorough pest control services at our home. Targeted problem areas and completed a thorough inspection and treatment of the property.

  114. Excellent service every time. They let you know when they are coming ahead of time. They are very thorough in their treatments and check back with you before they leave. Our ant and bee problem are gone. We have complete faith in their good service. 5 stars…

  115. We have used Insight for years and the difference in the amount of pests we have seen in the yard and house has been noticeable. If we see any unusual rise in numbers between quarterly visits Insight has come promptly to spot treat our yard. We have been very pleased with their service.

  116. Insight visited our home in June. Technician was very knowledgeable and listened carefully to customer concerns about pests. House was treated and very positive results were seen within 2 days. Thank you!

  117. We’ve used Insight for their preventative quarterly service on the exterior of our home for 8 years and for 3 different questions over the years about ants, mice and rats and always been thoroughly satisfied! They remind you they are …

  118. The tech Quinton was great. He was very professional, courteous and pleasant. He came in to do under the sinks and had shoe covers on. I am a manager in a service dept. and I would hire 100 of him. Great job!

  119. I’ve been using Insight Pest Solutions for 6 years now and have not had any ants, spiders or other creepy Crawley things since.
    I’ve only had the technicians come back inside the house once in 6 years to …

  120. The sales person who answered my call was polite and helpful. He was able to get technician out the following day! Technician was thorough, patient and knowledgeable. I like the idea of being on a maintenance schedule so my problem doesn’t return.

  121. I couldn’t be happier with the service Marc from Insight performed and would recommend Insight to anyone looking for a pest control company. He took his time, talked me through the best approach for my area without overselling me on products when a simple, thoughtful approach would meet the need. Thanks Marc!

  122. Potential taking advantage of seniors:
    This company taking advantage of a senior on fixed income, charging $100 to set down a few $5 mouse traps. She has called multiple times, starting in January …

  123. Service tech was very knowledgeable and shared suggestions readily. Besides treating for the usual routine pest problems at this property he asked if there were any other problems that I was concerned about and was able to treat for those also. Service tech was hard working, friendly, and professional. Great job.

  124. They have customer service reps who are great on the phone. They answer my questions, address my concerns and do all they can to help. Excellent customer service! Technician on site was courteous and respectful. They explained what they were going to do and addressed my concerns. Excellent service!

  125. I was introduced to Insight by a solicitor. Initially, it was $99 once a quarter, good deal! They were very responsive and came out with a few days when I had a problem. After that year, the price went way up, but Insight was willing to …

  126. Jason came our and explained everything. Very friendly, very professional. He dewebbed the house and sprayed outside as well as under all sinks, and in basement and garage. Also placed bug glue traps. Looks great. Great value!

  127. Michael showed up early this morning and did a great job of identifying what he would be doing inside and outside my home to keep it critter and bug free. I have been using Insight Pest Service for over a year and am very pleased with my quarterly service.

  128. Someone knocked on my door in late May and offered services. It was supposed to be an ongoing thing where I call them when I needed service after the initial visit, but funds will be withdrawn monthly whether I use the services or not. …

  129. Salesman Jake came Through the neighborhood it was a nice meeting. Received a neighborhood discount I felt it was a good value as they cover many pests. The technician Matt came and did a good job outside explained everything and was very …

  130. I had the service for one year and it was good but when I want to cancel, it has been a nightmare. I sent message via the contact us and no one replied. I got a hold of a person on the phone, she convinced me to freeze the account until …

  131. Brian was very knowledgeable and cared about fixing our rodent problem. He looked high and low, explained what he found, and and set out plenty of traps for the vermin. He gave us time, concern, and reassurance.

  132. So all was going well while I subscribed to their service. Once I sold my property the hell broke down with them. Tried to cancel. Finally got a rep who was able to cancel it. But then their phone calls and surveys continued. They call you, …

  133. They come out timely and provide quarterly pest prevention services. If there is a issue, they respond quickly then come out to provide additional services where I needed. We have been very happy with their services.

  134. This place is a total scam. We wanted a single treatment for ants, and they said we committed a one-year agreement. They tried to charge a $300 fee to “get out of our contract.” When I refused to pay it they sent it to collections and …

  135. I have to say that after using this company for a year now, I am a little disappointed with the lack of communication between the office personnel and the techs who come to the house. The last 3 times they were scheduled to come to my …

  136. I live in a very wooded area and insects are a way of life for my location. I normally don’t see any insects (other than the dead ones that may show up after they try to get through the barrier a few days after spraying) after each of the …

  137. Extremely diligent pest service. Each tech takes the time to go through the yard and house to detect any vulnerable spots. In particular Mike Peach was spectacular with his walkthrough last week. I found droppings in my basement and he …

  138. We love Insight Pest Solutions! They are always so friendly, polite, and professional! Omar was our Tech who treated the exterior of our home this visit. He was super nice, spent time listening to our pest concerns and was very thorough in …

  139. I’ve been using insight pest solutions for about 2 years now and every single person I’ve dealt with (customer service, salesmen/women, technicians) have been amazing. Professional, patient, kind, the works. They answer all my questions, …

  140. I unfortunately forgot his name but the man that came to my house but he was extremely nice and explained all the services the company provided since it was my first appointment! …

  141. Nice service and timely, technician do service in the every corner of the property, they provide prior notification few days in advance before coming for the service. Technicians are professional and courteous and do whatever you ask willingly.

  142. The staff are polite, professional, and knowledgeable. They are pleasant to work with (Eric & Omar are the staff that have provided my service) and always willing to be of service. They are very helpful and do a great job!

  143. Tyler was very polite and knowledgeable. He checked under all the sinks, the entire basement and the outside of our home, particularly the walkway and all 3 entrances to the home, including the bulkhead. I am very pleased with his …

  144. Matt was very professional very easy to work with. He did a great job letting us know exactly what it was doing before and after and gave us some good follow up information to keep us safe and comfortable. One of the most important things …

  145. We got two treatments with this company and canceled. They will not leave us alone. We have told them to stop contacting us and scheduling services multiple times and they keep contacting us. I’m not even sure what they treated my house for …

  146. This was our first time using this company. Our technician Mike gave us a phone call letting us know he was on his way which was helpful because we have a very anxious dog. He was knowledgeable and informed us of everything he would be …

  147. Tyler was polite, thorough and efficient! As new Millbury residents we are close to several bodies of water and we are glad there is a local business. We have signed up for the year-long-plan and we are happy with the first service. Thanks Tyler!

  148. Michael was very professional, courteous, and very patient with me and my questions. His explanations of the services he was about to perform were very thorough. He also provided outstanding service.

  149. Marc took the time to explain the whole service to me. He was detailed and through. He did everything and more, I am confident that I will no longer have a problem with bugs in my basement or garage. Marc was very knowledgeable and made me …

  150. Insight Pest was the first to respond when I purchased my home in 2020. They were attentive and clear about their services. Our service technician, Mark, is always courteous and attentive to details. He lets me know what will be done, and and answers any questions I have about bugs. He is super knowledgeable!

  151. It took two visits to finally be satisfied with the service. First initial visit skipped over everything. Called a month later I. August. The svc man Timothy was thorough. Cleared up all issues. As a customer you need to be persistent to get the work done. The August visit was forgotten by the office until I called a second time.

  152. This service was sold to me by a door to door sales person. I was told that it was a bargain…$139 every 4 months. After I signed a service was performed. I still have mice, spiders and ants. Rather than pay nearly $560 a year I decided to …

  153. I received my first treatment today and I highly recommend Insight Pest Solutions to anyone in the market. From initial contact all the way through to my first treatment, Insight Pest solutions has been very professional, knowledgeable, and …

  154. Our guy, Mark, is fabulous ! Very congenial and cordial. Diligent in paying attention to detail – I am allergic to bees, and he is very industrious about doing what he needs to do to eradicate any issues we may have. He is a great representative for your company !

  155. Given inaccurate information from the start. Myself was told on the phone five visits at 125 dollars each visit was never stated if they were canceled for bad performance I would owe 625 on top of they stated they had a signed contract by …

  156. Finishing up contract as we did not receive anything we were promised on the first visit. They pressure you to keep the full contract of pay anyhow. Did not give what was promised. All I saw was dusting near roof line. No spraying. And putting few dots of some ant bait at first appt. Did not do garages etc as promised.

  157. First service was yesterday so will take time to find out effectiveness. The technician was personable and professional and explained the service well. I am impressed so far after using other national companies that were less than …

  158. The technician Timothy, who came do perform the service, was right on time, was respectful and wore a mask and show covers around the house. I had questions about some of the bugs and he explained in details and in a very comprehensive way.

  159. Getting an appointment was quick and easy. Tim arrived on time, introduced himself (charming), explained the service, asked for my input. Then quickly and quietly did his job and was on his way. Couldn’t be more
    Satisfied. Thank you.

  160. My experience with Insight Pest Solutions has been anything from poor to terrible, they’ll say anything to sell you the service, including that you can cancel at anytime without any penalty fee (Which was important to me because I knew I …

  161. The Insight technician Did a wonderful job. He was very thorough inspected everything. He treated Our home for carpenter bees, ants in our yard and flea and tick And so much more. He was very polite and knowledgeable. The company as a whole …

  162. The Insight customer service team is always very polite to work with, but their on-demand service leaves a lot to be desired. I called about seeing several ants on multiple days inside a few different rooms of our house. The first …

  163. This company came to my house today and the rep would not leave. He followed me and my very young daughter around my yard when it was clear I was busy with caring for her and I already have a service for pest control. He stayed on my …

  164. Marc provided a professional and timely service to our exterior. He called prior to his arrival to discuss our concerns and make a treatment plan. Marc was careful to be respectful to my children and their outdoor toys. Marc took care and pride in his work at our home.

  165. Signing a contract with insight pest solutions was the most frustrating decision I’ve made. After not seeing much difference after the first service, I tried to cancel as I was dissatisfied and was told I would have to pay double the full amount.

  166. We’ve been Insight pet solutions for 2 years now.
    Jeff is very professional and attentive. He answers all my questions and make sure to look into every place of concerne. He’s very polite and nice with my …

  167. Jeff was thorough and extremely professional. He explained what he used and how to keep my pet safe. He remembered the location of a previous wasp hive and checked to make sure the bees did not rebuild it.

  168. Very professional, excellent communication, followed through with all expectations. I’ve been using Insight for several years now. They come every 3 months – reliable. Excellent customer service.

  169. We have used Insight for several years and are pleased with the service, and happy to not have pests around the house. On the few occasions we have seen unwanted pests, one phone call had them here quickly to take care of the problem. Highly recommend

  170. Marc was great! Polite, knowledgeable and so helpful. I was feeling very stressed out about pests in my home but he put my mind at ease. He took time to answer my questions and gave great advice and guidance. Would definitely request to have him again. Thanks, Marc!

  171. Tyler was knowledgeable and nice. Explained what he was doing and did a thorough job as far as we could tell. We would be happy to have him do our services in the future!

  172. My Technician Omar and his assistant were very thorough and professional. They explained my treatment and provided me with additional information which I found to be helpful. I would highly recommend this service.

  173. We’ve used Insight before at our last home and was very happy. The same was true today. Davon serviced our condo and did a great job. He was thorough, professional and efficient.

  174. Marc at Insight was very helpful and professional. He provided us with multiple suggestions on how to reduce and prevent future ant and rodent issues within and outside our home. He placed bated traps around the premises and a few inside, …

  175. We have our house treated yearly for a small carpenter ant problem. They came once, for about 10 minutes. Walked around outside to spread some pellets, never came inside, and were gone. It did nothing. I couldn’t get out of my …

  176. We’ve used Insight for several years now and couldn’t be happier. Technicians are knowledgeable, professional, and always go the extra mile to ensure a pest-free environment. They have even made special trips for sudden mice and hornet appearances. Highly recommend them.

  177. Tyler from Insight was incredibly professional and knowledgeable. He arrived right on time and was prepared for every aspect of the home inspection. Service was timely and he answered all of my questions and provided many good tips and how …

  178. Davon was the first technician that serviced my property. He was friendly and professional and Brave ! He removed a huge wasp nest on my house and left no signs of it ever being there. Jeff has performed my recent maintenance. He is sweet …

  179. The gentleman that came to do the service was very nice and I really don’t have any complaints about him himself. The sales person however was pushy, very positive and gave many promises which none of have happened. I have more ants now …

  180. We had a very professional, kind tech name Eric. He truly has been the most detailed, attentive worker come to our home. It was clear that Eric was experienced from the start of our conversation. He listened to our concerns and appear to …

  181. Mike is an excellent specialist. Professional, knowledgeable, answered all my questions.
    I highly recommend this service & if you’re lucky you might get Mike as your technician!!

  182. Very thorough; responsive given new pest seen inside home. Professional & offered great recommendation to prevent recurrence. Also completed routine service at same time.

  183. Their service is fantastic. I’ve been using them for a few years and ever since I find very little and infrequent issues with ants or rodents. I will totally recommend them. Also, their staff, like Brian are very professional and …

  184. Michael is professional, friendly, thorough and informative. Mike left the requested spider boxes and offered mouse traps. He also made suggestions and continues to make sure we are satisfied customers. He spent the time needed to be …

  185. Marc was excellent. He spent a ton of time going through our property to find entrance points for rodents and sealed them up but also took the time to educate me on what happened and what to look for in the future.

  186. Jose was fantastic! He explained everything he was going to do, and also educated me on how/why insects and spiders appear in homes. He was extremely friendly, and he even manage to get shut a porch window that had been stuck open for 2 years! Highly recommend.

  187. Jose was incredible! He went above and beyond with his assessment and explanations of what we needed to do in our house to help with the pest problems. He stayed longer than he needed to ensure we were comfortable with the next steps. I would highly recommend this company but ask for Jose!

  188. Michael was extremely professional, courteous and friendly. Explained in detail the process being applied and his work was thorough and timely. Very happy with the A+ service we received.

  189. I have been having an issue with mice so I contacted insight. They sent out Jose to assess my situation. Jose was very knowledgeable about my situation and took the time to go around the house and show me potential areas where mice could be …

  190. They were recommended from a friend, and it started very well. The area sales rep, Jordan W., Contacted us right away. He went over their services and the pricing. If we signed up for year, we would get a nice discount, with a $25 coupon …

  191. Jose did a great job in removing a wasp nest under our deck. He suited up, crawled underneath, exterminated the nest and safely removed it. Chase joined him and both offered a walk around for other potential issues. Sure enough we found …

  192. I really had no problem with the product, the mice are gone for now, but the communication is HORRIBLE! An associate showed up after 7:00 PM without calling first as I had requested. On more than one occasion, an associate left a message …

  193. Jose was amazing! So knowledgeable and took his time with everything. I was running late from work and he waited until I was home so I didn’t have to reschedule. The best service I ever had with this company was with him.

  194. The technician was on time reviewed my situation and explained what I need to do and what they could do. He is the only reason I am continuing with this company at this time.

  195. Michael, was very professional and his job. He checked all the nooks and crannies around our house and made some adjustments. He then came to me and explain what he had done. I am glad with the service that he provides.

  196. Jose Montalvo from insight came today to perform pest control application at my house. Ut was his first time at my house. He was very thourogh with his work, fully understands the scope. He did work both inside and outside. He clearly …

  197. I was really impressed with their knowledge and expertises. In one day after coming one of the traps they had set up had already caught a mouse. I would recommend them to anybody with a pest problem.

  198. We use this service for prevention. A couple of years ago we had a significant ant problem every spring…it’s been quiet since we had them tackle the issue. Always polite and professional. Highly recommend them.

  199. After a lot of searching for my new home and to make sure that there’s no creepy crawlers of any sort. I came across insight pest Solutions. Wonderful reviews About José so I waited so I could get him to come out to my house. I have to say …

  200. When a “kid” running around the neighborhood came to me and told me that he is selling pest control from “insight pest control” , I thought to listen .
    He told me that it’s a quaterly service, with first month price of $99 and then …

  201. This service is overpriced and doesn’t work. Spiders never went away and webs were back within 48 hours of each visit (if they managed to clear them at all). They said they would do interior and exterior and include removing webs but they …

  202. We use this company for general pest control around the exterior of our home. I’ve never had any issues and have found them to be very responsive when we have had issues with hornets and wasp. The quarterly treatments seem to work, we’ve …

  203. Omar was polite and clearly explained the service he conducted. He answered all my questions and provided me tips on protecting the exterior of my house to prevent access points for rodents and insects. Awesome service. Thanks Omar.

  204. I signed up for this service thinking it would rid my house of ants and spiders. They sent out two guys to treat my house. This first treatment made no impact. I called back and then they sent out Jose. Jose was very knowledgable and …

  205. Jose showed up right at the start of our time window for our maintenance appointment. He was very pleasant to work with, and took the time to explain the process and answer any questions we had. He then went about servicing the house to …

  206. We have been using Insight for years for perimeter protection from insects and other pests. We recently heard some ruffling in the walls and called Insight to see what could be done. They sent Jose out within 48 hours and he was …

  207. Had Jose and Curtis out to take care of bees in our bathroom wall after we’d been hearing a clicking sound. Jose found the entrance outside the house and took care of it quickly. I’ve had great experiences with all Insight techs so far, but …

  208. Jose spent a lot of time here doing what needed to be done. Great guy and he showed me where the mice were coming in and he taught me stuff I never knew about rodents. I would highly recommend Jose and his team at Insight Pest Solutions.

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