I have worked with Zita in customer service with 2 different organizations. She has always been helpful and patient! She does her best to be as helpful as possible whether it is a simple question or a complex issue that needs to be researched!
Awful institution. They also blocked instant transfers into your ‘own’ account from outside sources, like PayPal, just so you’re aware. Good way to create issues for users and create more profit.
I miss ONB that was located on W.Jackson. I miss the ladies, service and convenience. I refuse to use the Bank next to Walmart bc the entrance is difficult and the exit is Absolutely the Worst. I can drive downtown Muncie which is always out of my way. I am thinking about going to Merchants.
Old National Bank or the HSA Authority is the worst possible option. I would suggest no using them for anything. I had an HSA account that I was told many times by their reps and our insurance people there are no fees for this account and …
I went to Old National to set up my student checking and online banking accounts and the process went very smoothly. I was helped by Zita, who explained to me all my options in an easy to understand way and got everything I needed set up …
I enjoyed the deli and my son enjoyed the escalator. The security was friendly and happy to help us. The bank also offer a fountain for kids to play in which I think was so thoughtful land nice. So overall Old national Bank is one cool place.
Do not Bank with them! Especially, not with business account. You will get screwed over with fees ( which doesn’t make sense). I had a business checking account there, when I opened an account, I was told that cutoff time for day is 8 or 9 …
Worst bank ever I opened an account online deposited a personal check to fund it from other bank account, so it said the funds wouldn’t be available for a week so I canceled that transaction they charged me all kinda fees via savings and …
Friendly people but incompetent operations. ONB cannot process address changes. If you bank here and plan to move, change banks first, because it’s much easier to change banks than to get ONB to update an address. I’ve spent hours on the …
So glad my old bank merged with this sorry excuse of a bank. The merger locked me out of my account so I called to have it unlocked. So after 3-1/2 hours of being on hold I gave up! Great job Old National! As soon as I can get into my account I’m switching banks! Absolutely unacceptable!
If you need to talk to anyone it takes forever. The merge messed up my account and let me overdraft when i had denied it at my old bank. And ive been on the phone for an hour and a half hearing all about how you can help yourself but not …
In the closing of my home / mortgage payoff (August 2022), Old National twice made a 5-figure error that I was ultimately responsible for. There was an astonishing lack of professionalism and accountability. Of special note, Paula Briscoe – …
The merger of my old bank (First Midwest) with Old National has been a disaster. It’s virtually impossible to reach customer service with wait times of hours. Email requests go unanswered and after 10 or 12 days the “ticket” is closed. …
Not this particular stores fault, this whole bank has been horrible. Have had multiple issues over the years but have always been loyal. Charging me twice for insignificant funds when I have the funds than denying the refund for the charge …
Great bank
Friendly service
Gox is good
I get my beer here.
Very nice people. .helpful!!!
Zita is always helpful
Please let fountain on late at night!
THE RUDEST BANK I HAVE EVER CONTACTED. NOBODY WANTS TO ANSWER THE PHONE.
Calling for two days with no answer
In and out quickly. Awesome building and amazing staff. Zita was extremely helpful and very friendly.
This is an absolutely terrible bank. Their online banking is a joke. You have to either send an email or an actual letter just to change your address.
Probably the largest bank in Evansville. I do not personally Bank there, but I would highly recommend it.
I have worked with Zita in customer service with 2 different organizations. She has always been helpful and patient! She does her best to be as helpful as possible whether it is a simple question or a complex issue that needs to be researched!
Awful institution. They also blocked instant transfers into your ‘own’ account from outside sources, like PayPal, just so you’re aware. Good way to create issues for users and create more profit.
I miss ONB that was located on W.Jackson. I miss the ladies, service and convenience. I refuse to use the Bank next to Walmart bc the entrance is difficult and the exit is Absolutely the Worst. I can drive downtown Muncie which is always out of my way. I am thinking about going to Merchants.
Can’t get anyone on the phone when an issue needs to be resolved. Customer care is nearly non-existent.
Old National Bank or the HSA Authority is the worst possible option. I would suggest no using them for anything. I had an HSA account that I was told many times by their reps and our insurance people there are no fees for this account and …
I went to Old National to set up my student checking and online banking accounts and the process went very smoothly. I was helped by Zita, who explained to me all my options in an easy to understand way and got everything I needed set up …
I enjoyed the deli and my son enjoyed the escalator. The security was friendly and happy to help us. The bank also offer a fountain for kids to play in which I think was so thoughtful land nice. So overall Old national Bank is one cool place.
Do not Bank with them! Especially, not with business account. You will get screwed over with fees ( which doesn’t make sense). I had a business checking account there, when I opened an account, I was told that cutoff time for day is 8 or 9 …
Worst bank ever I opened an account online deposited a personal check to fund it from other bank account, so it said the funds wouldn’t be available for a week so I canceled that transaction they charged me all kinda fees via savings and …
Friendly people but incompetent operations. ONB cannot process address changes. If you bank here and plan to move, change banks first, because it’s much easier to change banks than to get ONB to update an address. I’ve spent hours on the …
So glad my old bank merged with this sorry excuse of a bank. The merger locked me out of my account so I called to have it unlocked. So after 3-1/2 hours of being on hold I gave up! Great job Old National! As soon as I can get into my account I’m switching banks! Absolutely unacceptable!
If you need to talk to anyone it takes forever. The merge messed up my account and let me overdraft when i had denied it at my old bank. And ive been on the phone for an hour and a half hearing all about how you can help yourself but not …
In the closing of my home / mortgage payoff (August 2022), Old National twice made a 5-figure error that I was ultimately responsible for. There was an astonishing lack of professionalism and accountability. Of special note, Paula Briscoe – …
The merger of my old bank (First Midwest) with Old National has been a disaster. It’s virtually impossible to reach customer service with wait times of hours. Email requests go unanswered and after 10 or 12 days the “ticket” is closed. …
Not this particular stores fault, this whole bank has been horrible. Have had multiple issues over the years but have always been loyal. Charging me twice for insignificant funds when I have the funds than denying the refund for the charge …