Intermax Networks was formed in 2001 and has built the largest private microwave data network in North Idaho. Intermax serves residential communities with video, data and VoIP.
| Sunday Closed Monday 8AM–5PM Tuesday 8AM–5PM Wednesday 8AM–5PM Thursday 8AM–5PM Friday 8AM–5PM Saturday Closed |
7400 N Mineral Dr Ste 300, Coeur D Alene, ID 83815
Can’t say enough good things about Jeremy, great guy and someone finally knows what he’s doing! He also goes above and beyond which we all know is a very rare thing indeed. What a novel idea eh ? As far as the product goes, everything works great and leaves our last provider in the dust. Try em, you’ll love em. Thanks guys!
Simply fantastic! Intermax is reliable, responsive and reasonably priced. Truly a great company to work with.
Never went.
Junk
Very responsive and efficient!
Love their IT Team!
Excellent customer service and reliability.
Excellent product and customer service.
Worst customer service. Fix your internet service.
Marshall came to my house and got my devices working!
Good people who work hard to provide the best service possible.
OK if you’re not into any sort of online gaming, high ping at almost all times of the day.
Great company
Great company. Great customer service. Great Pricing! I highly recommend
I’ve never had an outage, and that’s the most important thing to me.
These people are my favorite. Always awesome interactions. Great speed and support.
Third world service. Slow, long wait for tech services, Service consistently goes out.
Intermax is the best provider in the area 🙂 Awesome people make up an awesome company!
Member for over a year…the Internet speed is terrible at best! Unable to stream even one device, very glitchy.
Fair internet, great service just not fast speeds to run more mbps. They are limited on the mbps and have been for some time now!
Outstanding service and fantastic internet speeds. Highly recommend over other options in the Sandpoint area!
Joel, the Intermax Networks technician was so professional, knowledgeable and friendly with wonderful customer service.
Awesome service! Love it! Would highly recommend. The customer service is phenomenal. They truly care. Thanks!
Never had any problem, customer service was always awesome, signal was great. Couldn’t get internet otherwise where I was at,…THANK YOU Intermax! 🙂
Worst Internet company around this area. I get a consistent 100 ping whenever i get home from work with no else home. I try to get a hold of their customer service, and I dont get a reply. You are better off getting any other internet.
WE HAVE HAD INTERMAX FOR A LITTLE OVER 10 YEARS NOW. THE SERVICE RELIABILITY AND SPEED IS EXCELLENT AND WE LIVE OUT
IN THE STICKS OF N. IDAHO. WE RARELY HAVE ANY ISSUES BUT IF THEY DO OCCUR I CAN …
We have used Intermax for over 8 years and have been very happy with it. And they have taken care of us when we needed service.
I’m constantly having small outages every day. Todays outage has lasted for about an hour so far.
Intermax is terrible!! If ever you have problems on the weekend you are out of luck as the weekend staff doesn’t have any knowledge other than a list of troubleshooting. Never have I ever had such terrible internet connection issues. If you have any other choice do it.
Joel came out to our house to install a new radio. He was the most courteous tech and got the job done quickly and efficiently.
They provide a great service to rural people who need High speed internet. I have never had a problem with them. Their customer service and quick response are amazing.
Worst internet company I have ever received service from in my life. Absolutely no customer service skills for their technicians let alone their desk workers. Made no attempt to keep our internet in working condition in the year that we paid for it. Thanks for nothing!
I use Intermax Networks Microwave Internet at my home, and have no troubles at all. I am able to stream videos flawlessly, even with multiple devices connected at the same time.
I could not be happier with our internet service. We tried a satellite internet as we are out a ways. It was slow and unreliable. Once we switched to Intermax our service was wonderful and everyone is happy!
Good service and response from Intermax! They answered all my questions and the network speed was better than my previous “satellite” provider – also better price for the bandwidth. Steve.
Intermax is AMAZING! I love the team there, they always help in the best way that they can! They always help and try to get me to the right person if they can! They are very understanding! Thanks Intermax for being Amazing and providing FAST service.
The nat type is constantly at a 3 or failing. The internet turns on and back off at random. It’s mostly off. We have contacted customer service. Not from this phone and they said that everything worked fine. I hope the internet gets fixed in the future to receive better star rating
Fast speeds and great costumer service!
I just want to give a shout out to Shane and Intermax. I haven’t been connected yet, but the communication and customer service i have been provided so far already has been excellent! Bring on the 2 year contract! Thank you!
This internet sucks. As a gamer its very stressful to 1 bar when everyone else is full barring. Its ok in the mornings , but at night it just sucks. This internet is also very inconsistent. On Call Of Duty Black Ops 3, my ping goes to a 50 …
This is a good company who has great customer service. If you are using Satellite internet, this is a much better option. …
Full Disclosure: I work for this company.
Now, past that, I can honestly say it is a great company to work for and one who …
I just talked with Jeff from Intermax and he did a great job solving my problem. Recently changed routers and had a couple issues. Jeff help me solve my problem. Thank you Jeff
Probably the worst customer service. Things are ok when it does finally decide to work. But if you want consistency that your TV and internet will always be working. Your better off looking elsewhere. When you do have a problem and you call …
We’ve been using Intermax for nearly 2 mos now and our experience has been fantastic. We primarily use for streaming Netflix, Hulu and wifi internet surfing from our phones. We had recently moved to CDA and were searching for an internet …
Literally the worst internet you could possibly pay for. First off it was $200 to have a guy come out, look at wires for a couple of minutes and “install” a plug in box that plugs into the wall. Was told by costumer service that “its got …
Company communicates well with their customers.
Jake is awesome! He has excellent customer service skills. He listened, then he went right to work and completed the task effectively and efficiently.
You are lucky to have hired such and outstanding employee!
Ridiculous internet provider. It is far from “high speed internet” although it is the closest thing to best you can find in my area. The internet is so spotty and unreliable, sometimes it randomly turns off for hours and you can’t use it, …
Very slow internet. When we call they say the connection is fine and do nothing to look into the slow speed. For $90 per month I would expect more than a 1 megabit isp. We cannot even stream netflix without lots of buffering and blurry …
1 start is being nice! Excuse my language but this is the shittiest Phone and Internet company around here, and I thought Time Warner was bad. I have a salon here in town and at least once a month I lose Internet and Phone connection! I …
Intermax is absolutely wonderful! We are so bummed to have had to find another phone carrier due to weird location issues (which explains the 4 instead of 5 stars). Thankfully, we can still use their internet service but are so sad to have …
We have been paying for a service they either can not, or will not provide. Techs have been out and it’ll work OK for a short period. My service the last two days 0.08mb/s to 1.09mb/s. Nothing changes on my end but my connection is trash. Save your money and find a reliable service. This one is not worth the frustration.
I am SO happy with their customer service. They are quick to respond to questions and not one problem! Thank you for doing your jobs well, Intermax. I appreciate you all SO much.
I wanted a new internet provider for my home. I called Intermax and they forwarded me to sales. I left a message. After one week they did not call back so I called again. They connected me to sales again and I expressed my frustration. …
After a pleasant conversation with Will in sales big bad Brad and his side kick Eric the handsome showed up right on time for a quick and easy install. They even went above and beyond to remove some old internet equipment while they were …
Bradley is a great service tech and answered all of my questions. Simple fast and easy, my wife and I can’t wait til we get our new service!
Lightning fast internet speeds plus excellent service from every person on the team – from helping me find the right product to setting up billing to installation. You really can make the break from the big box companies. I’m so glad we did.
Great company. I have been using Intermax for 3 years now, averaging 3 Gbs overall. Last month noticed episodes of low connectivity, and after several email related troubleshooting attempts, they sent Mike S. over to review our site. …
End to end everyone at Intermax bent over backwards to help me out. Each person gave their personal touch. It’s such a refreshing feeling to call to a company and not only speak to a human immediately but also someone who is local.
Calvary Lutheran Church in Post Falls has used Intermax for several years now. Their customer service is amazing. It makes all the difference in the world to be working with a local company staffed by neighbors who are invested in our …
I started a chat dialog with Intermax to determine if I could get Internet at my home in Sandpoint. Shane was the gentlemen I ended up chatting with. Due to my location, I was unable to get services through Intermax. Shane however made it a …
I have tried to get my payment off if a business account I no longer own, and they had said they would and contact the current owner. This has now been going on for 4 months. I have called again and was promised the manager would call me …
We live in an area where it is difficult to get internet. After Intermax put up a tower across the lake from us and a “booster” (not sure what it is called) on someone’s house, we were able to get great reception. Everyone we dealt with …
Its our 4th month we’ve been a customer and I am not satisfied at all!!!! Their service is not cheap and we have 8 more months per the 12 month contract. Intermax Technician worked on it less than 24 hours ago; we only have ONE device …
Very rude to people moving here from out of state. Even if you are an existing customer. …
Bradley was awesome!! He came on time and installed everything for us!! We appreciate Bradley coming out as soon as he did, I work from home, so I need reliable and fast wifi, Intermax is perfect!! Their customer service is wonderful too! Can’t wait for fiber to come in June!! Thank you Bradley!
Intermax provides great internet services. I know that my experience is worth mentioning because I hear so many complaints about other service providers. Intermax works hard to provide a great customer experience while providing remote internet and local fiber options.
Just switched My home service to intermax. Shane was very helpful and the tech who did the install professional. I switched from Frontier because i was tired or poor customer service and pricing irregularity. The company I work for is …
I had used Intermax for about 3 years and had only intermittent issues due to weather, the customer service was good and I thought that I was going to be able to give them an awesome review. Well here is where that ends, according to a …
Chris did an amazing job with installing the equipment. It’s small, and modern looking. He hid all the wires on the outside of the home. He didn’t know if he would have enough time to install the equipment today, cause it took awhile to get the signal. He stayed and put it in. Great customer service, very professional!
Can’t understand why anyone would use any other service
Very satisfied with cost
and service
When we first contacted Intermax we were told we would be put on a waiting list. Their explanation for the delay was exactly what we wanted to hear. After experiencing our ATT internet service grinding to a crawl over the last few years …
Just wanted to take a minute and say how pleased I am with the whole Intermax team. When I first tried to sign up I was told they were not accepting new accounts as they were upgrading a tower. Shane put me on the list and we waited for …
Great people to deal with, Carey-Customer Service, Jeff-Inside Tech Support, and last Levi-Outside Tech Support “installer”. Understanding expectations living in a rural area is very important, NO FIOS, DSL etc. it’s either satellite i.e. …
Shane, Bradley and the Intermax Team are Awesome!! Their customer service is top notch! Due to all the trees on our property, it was a challenge trimming and removing enough trees to get a good signal. Bradley made several trips to our …
Using Intermax for a business. Service is incredibly unreliable. We constantly have outages, and the speeds can be anywhere from okay to impossibly slow. We will be switching as soon as Spectrum or Ziply make it to the area. Avoid this company at all costs.
After moving to a new home we had difficulty setting up internet. Our options were limited and the first company we tried was scattered, confusing, misleading, and required many phone calls and waiting on hold to finally give up and try a …
Excellent service and support from this company. They follow through to make sure that any questions/support that we’ve needed have been addressed completely. The technicians are responsive and personable. It’s so good to have the Team at …
From start to finish Intermax was great. Before even offering me service, Bradley came out and made sure I could get a good signal. I appreciated that. Bradley and another young man came out to install, they were very professional, fast and helpful, and even helped me set up my phone and TV. 5 stars all the way!
I have had great luck with Intermax, unlike every other internet provider on earth. …
Bradley came out to do our install and he was a pleasure to work with. I was nervous after seeing other hack job installs by other companies. Bradley did a super clean job and worked with me to put the router where we wanted it. By far the …
We were stuck with satellite internet for 2+ years. Finally able to get Intermax and couldn’t be happier. Everyone we have been in contact with have been great! The field techs were outstanding and the installation looks fantastic. Keep up the good work it’s appreciated!!
So far we’re happy.The sales team and I had our ups and downs but after my questions were eventually answered, the scheduling was efficient and Bradley just completed our install this afternoon. He did a great job 👍 and was very easy to work with. …
Intermax has been my internet provider for many years and their personnel with whom I have spoken have always been courteous, helpful and knowledgeable.
Best internet company in Idaho. Been a customer since 2015, great customer service. Just need more speed. Thanks Intermax
We very pleased with our internet, we are so sorry we didn’t go with Intermax sooner.
And the customer service is excellent….we highly recommended trying it
Roger and Judy
We were limited to HughesNet Because of our location. Terrible service. Just had the privilege to work with John, the installer for interMax. Our speed has tripled. We now stream movies with no issues. Could not be happier with intermax. Would definitely recommend them to anyone. Thank you
We are so pleased with our service from Intermax Networks. Since the day we joined Intermax, We have never had an interruption. They have great service.
I have been with Intermax for a number of years. Both with our office and at home. They are both personal and professional. The best part is, if you contact them, you actually get to speak with a real person!!! I love Intermax – their service is beyond compare. Thank you!
I absolutely love Intermax! We were paying high phone bills to the local phone company with very poor service. Intermax slashed our phone service to a fraction of the cost and continues to provide excellent customer service.
I am amazed at the difference between Intermax and the last internet provider we had!
With Intermax, we can stream movies without ANY problems at all! …
I thought I had put in a review, but can’t find it in the list.. but it does bare repeating… I have been with Intermax for over 11 years. The support is excellent.. in the beginning when I was having trouble they were soooooooooo …
I live out in the ‘limited access to any internet’ region where your options are pitiful.I had Dish for years paying high prices for mediocre band width, on which you could not do any streaming and it was slow. My granddaughter was living …
Highly recommended if you run or manage a business.
I have been with Intermax Networks for 3.5 years. We started with 1 phone and …