Interra, headquartered in Goshen, was charted in 1932 and has assets of $1.4 billion. The credit union’s field of membership spans 18 counties in northern Indiana, with more than 300 full and part-time employees serving nearly 84,000 members. NMLS# 623379 Equal Housing Opportunity. Insured by American Share Insurance. Your savings insured to $250,000 per account. By members choice, this institution is not federally insured.
| Sunday Closed Monday 8:30AM–5PM Tuesday 8:30AM–5PM Wednesday 8:30AM–5PM Thursday 8:30AM–5PM Friday 8:30AM–5PM Saturday 8:30AM–12PM |
300 W Lincoln Ave, Goshen, IN 46526
Poor customer service !!!
Convenient local banking
Awesome
I love it
Brenda isn’t very nice
Nice bank and nice people!!
Friendly staff. A good place to bank.
Interra cares about their member…a great hometown place to bank!
Emily R and Ashley are Amazing. They are on top of things. I really appreciate all their help.
It was a rather long wait with one teller servicing all banking ports.
I love this bank so much, very friendly and they answer all your questions you have.
Interra was able to get me a car loan at lower interest rates than anyone else.
Best bank i have had so far! They don’t steal your money…
We’ve been with Interra CU for over 10 years and we’ve been extremely happy with our experience.
I have been banking here for many years went in to the main branch and was lied to and was given the run around.when I called to file a complaint.they didnt seem to care. Wont be banking here
Thank you so much for trusting and helping me get a credit score I am now able to buy my dream house of my own for my daughter and myself
Online banking is very easy, top notch facility, great savings programs for students, direct deposit & free rent transfers awesome……….everything made easy……….good staff.
Was five star but not the same “member” feeling in last couple years. Its just another “bank” and you are there for their profit.
This credit union is so involved in the communities it has branches in. It’s great to see it take time to take action in the communities. This branches seeks to create relationships with its members. 🙂
I opened a car loan with Interra. So far I am just really unhappy with their online services and their customer service. There is a bug on their site that made it impossible to make payments online, so I had to call to make payments over …
I trust them with my money so I guess they are pretty cool.
Great local bank. They don’t charge unnecessary fees and reimburse you for foreign atm fees. Plus you earn interest every month. I used to bank with 1st Source and they SUCK (fees for literally everything!)
The worst bank ever to get a loan at. I was pre approved for one amount and i actually signed all papers for the loan and i found a house for that price and put earnest money down and one day before closing date they tell me that they looked over the loan and wont be able to get me a loan for that amount. Would not recommend
Great place to use for banking. Been a member since 1991. Fees are minimal or non-existent. Architecture is amazing. Perks for members like overdraft protection. Interest on checking and savings accounts.
Run don’t deal with this bank under any circumstances they are dishonest they don’t follow through with little things like paperwork they took money from my partner they weren’t intitled to but good luck getting it back
I specifically signed up for no overdraft protection and have been hit with $128 in “courtesy pay” fees and my account was automatically switched to a flex checking. I requested that they be reversed, and I was told it’s not possible unless …
My only complaint, drive thru is SO VERY SUPER SLOW. Management NEEDS to work on this.
I have had to many bad or negative things happen with them to recommend. Most notably, A branch not filing paperwork correctly, then taking money from me that they reimbursed me back as a result of their own negligence/ non communication …
Incredibly frustrating trying to deal with mortgage department. I understand doing things virtually can throw a wrench in the plans but that gives you no excuse to lose all empathy. I’ve banked here for almost 20 years. Bank held original …
Mobile app SUCKS use to be good and efficient then they changed it. Now it’s more work and poor layout. It’s JUST another place to deposit and withdraw your paycheck. It’s a ” use to be” but no longer.
They wouldn’t let me make a payment twice now in my open auto loan…
Excellent credit union with great savings, investment, and loan options. Christmas Club is a great way to put money away all year long to pay for holiday expenses. Very untuitive online and app functions as well
The in person branch is fabulous. However I’ve never had a phone call with this bank that I haven’t been on hold for at least 20 minutes before I have someone on the line.
Agent was very straightforward and professional. He explained everything and the overall experience was helpful. Glad to be a member of interra.
I called because of a fraudulent charge on my credit card on December 20th, and they told me to destroy my credit card and a new one would be shipped to me. But it is now January 31 and I am still without my new credit card and they have not given any updates