Iowa Ear Center is dedicated to providing subspecialty medical and surgical care to patients with hearing loss, balance issues, and those needing ear … See more
Excellent care, detailed explanations, and very careful during uncomfortable procedures. They take the time to make sure you understand what’s happening.
Friendly, professional, very little wait time, great service. Couldn’t ask for more. Would reccomend anyone to go to them if you have hearing problems.
I’ve not been anywhere else, but I can’t imagine anyone is better than these guys. They truly care about my issues and take the time needed to address them
Everyone at the clinic is very helpful, friendly and professional. Even when calling about a concern, they are very helpful and courteous on the phone and respond back in a timely manner.
I lived in Mn and was treated at Mayo. I was hoping to find a Dr. and an office that would be as fantastic. I can’t tell you how much relief I felt after our first meeting and I knew I was in caring and come hands!
Iowa Ear Center, provides personal and professional care from initial contact through whatever medical procedures are administered to provide a better quality of life.
If i could give a negitvie 5 stars i would they are horriable for children my daughter needs a hearing aid and they just keep pushing it off and wantting to do hearing test after test 15 test in 3 months all say shes got hearing loss and …
Alway been greeted with a smile and a hello. Get right for hearing test.
Than I see Dr. Cafrea or his asst. I am very haapy with his expertize
I have chystals that get dislodged, I went to rehab. now I am fine. …
First visit was positive. Only wish Dr. Carfrae would sit down and look me in the eyes when talking with me. I felt he towered over me and was looking down on me. Surgery is scheduled and we will see what develops then.
The Audiologist was great but i dont feel the Dr spent anytime getting to know me or my history. It was my first visit and I guess I just expected a little more
I’ve been seeing Dr. Carfrae for a couple of years. This included one surgery two years ago with a second scheduled in a couple weeks. I find Dr. Carfrae to be very candid and calming at the same time. His expertise is one of a kind in the Des Moines metro. I wouldn’t hesitate to recommend him to others.
My audiologist is Kylee McFarlin, who is the best. She is so helpful and goes above and beyond the call of duty for me. I would recommend the Center and staff to anyone.
I was referred to this clinic by a friend. I was diagnosed with silent migraines, in which I had not heard of before . Thank you from the bottom of my heart for all of the wonderful care that you have given me. You are truly the best medical team!
Audiologist and ENT were both kind and helpful. Staff and providers are all very knowledgeable, and report information in a way that is easy to understand. Highly recommend this practice.
Friendly staff, efficient, great pre and post op instructions written very clearly. Received a personal call from Dr. Carfrae the evening of surgery to see how things were going. Would recommend him to anyone!
I paid my $40 bill and the check cleared, but I still got bills for it in the mail, so I called them. They said they had been having issues with their lock box and put me on hold. Then the phone hung up on me. I called back and they said …
I started with this office almost three years ago and one surgery and one coming up. They are amazing from the front desk to the final visit with the doctor. Everyone is knowledgeable and treats me like I am their only patient. I would recommend this office to everyone!
All staff have been very friendly, efficient, and knowledgeable. Medical staff has done more for my ear problems in three weeks than all other health professionals I have seen over the past three years.
The people here are kind, polite, caring and professional. They work hard to help the patients here and some of the people that come in are really upset or scared. They have, in my experience been kind, thorough, responsive, and …
Every person was kind and professional. Dr. Carfrae was confident and communicated very well, telling me what he was doing and asking questions as he proceeded. I would highly recommend Dr. Carfrae and feel we are very fortunate to have someone with his training and experience in our community.
I was referred to Dr. Carfrae after years of managing tinnitus. He was hopeful that a surgical procedure would decrease or eliminate the constant sound, and I am thankful I entrusted my care to him. The surgery was successful.
Trisha was very thorough and helpful in trying to find a cause for my hearing loss as well as an effective treatment. I would highly recommend the Iowa Ear Center.
I’m very surprised that so many positive five stars reviews here, since we never had good & helpful experience here at all.
One nurse there was mean and rude, yelled to patient as “everyone in this clinic …
Very pleased with the care I am getting at this office. Dr Carfrae is a wonderful physician who truly cares about his patients. I have also been seen by Trisha Hittenmiller. She is also very kind and knowledgeable about my condition. Very thankful to have been referred here.
I have been almost def in my left ear for over 30 years. When I was referred to Iowa Ear for a consult I wasn’t completely sure what the outcome would be. I had a tympanoplasty three months ago and my hearing was restored. I am so greatful for Dr. Carfrae, because he gave me back something that I thought I would never have!
We are SO fortunate to have Dr. Carfrae practicing in the Des Moines area. He is knowledgeable, personable, up to date on latest treatment and technology. Very comforting and optimistic when the patient is experiencing hearing loss.
Dr Emily Goetz was very knowledgeable and patient when fitting me with new hearing aids and very helpful on a return visit for adjustments. I recommend Dr. Goetz and Iowa Hearing Center highly.
We were referred to Dr Carfrae because of his expertise in repairing tympanic membranes. And because the damage was too extensive for an ENT to repair. So thankful for the prompt care my daughter has received. They were able to schedule the …
Friendly, thorough, experienced. I was looking for a second opinion and the audiologist gave me what I wanted/needed. Did not try to sell me anything. I went back to my regular place and had my aids adjusted. Very happy
The staff at this hospital is great! They are very kind, compassionate and caring.
As always, I received a follow up phone call from Dr. Matthew Carfrae the same …
The iowa ear center is by far one of the places to go for hearing. I’ve never had a bad experience there once, even if it’s only been a couple times. Everyone there has a smile on their face and greets you with the reassurance you want. I’m …
My first impression was great. From check-in to out. Everyone was exceptionally helpful. They took time to listen to my concerns, talk about what could or maybe could be happening. Those Dr.s did more in 30 minutesj than 3 other ENT’s did in all my visits to them. 10 stars
The staff were prompt on getting my son in and knowing exactly how to help him with his hearing issue. They not only listened to his concerns, they explained what the next steps would be and explained it in detail so that he understood what was going to happen. I would definitely recommend this place to anyone with hearing issues!
My Audiologist is wonderful. She is expert in tuning both my cochlear implant and my Bluetooth hearing aid.. They fit in when ever I have an issue. They never make me wait to get an appointment.
My audiologist Sarah is the best! Very patient and understanding! Dr. Carfrae did my second Cochlear implant and gave me back my ability to hear! I highly recommend this clinic.
The staff maintains the utmost in professionalism and answered my many questions thoughtfully and clearly. I was informed about every step of each procedure and was totally confident in the care I received. I highly recommend Iowa Ear Center!
I am continuing to be exceedingly pleased with all aspects of the Iowa Ear Center from my first appointment a few years ago throughout to my most recent. Dr. Carfrae, Trisha H., and Diana H. are all very professional, helpful, courteous and …
The Iowa Ear Center has been fantastic! I was referred to them after a prosthetic surgery performed at another practice didn’t work. I was hesitant but Dr. Carfrae and his team were so wonderful to work with. They take a conservative …
The Iowa Ear Center was very helpful in assessing my hearing and providing treatment. They suggested follow up treatments only as needed to maintain healthy ears. My hearing improved immensely after one visit! Everyone has different …
I had always heard that ENTs would order unnecessary tests/procedures while over-charging for them as well. Unfortunately, that was my experience with Iowa Ear Center. The gave me a hearing test I didn’t need as they had already been sent …
I was extremely pleased with my visit with all of the staff at Iowa Ear Center. I was pleasantly surprised that the doctor said he could fix the hole in my left ear. I never expected that outcome from my visit however I have a few more questions but will probably go forward with the surgery.
This is Jim Miller. I have been a patient of Iowa Ear Center for over 2 years. I had a successful Cochlear Implant surgery on August 26, 2019 & had received the device September 23, 2019. I can’t say enough good things about Iowa Ear …
I have been going to the Iowa Ear Center since 2016. I needed surgery on one of my ears to repair some damaged bones. The entire staff was wonderful before, during, and after the procedure. I have been going back every 6 months since the surgery and am still very pleased with their care and service.
Nice people. Was disappointed. I have tinnitus and already been to multiple doctors and got referred here. Got my hopes up. Had yet another hearing test even tho I just had one at the ent and told I just have to live with it, prescribed a med that many tinnitus sufferers say worsens their ringing so I did not take it.
I am very pleased with the high quality of care I receive from Iowa Ear Center. I had a Cochlear implant in January 2021, the doctors, front desk and my audiologist Emily are all top notch. I have recommended Iowa ear center to others.
I experienced a significant hearing loss when a fire cracker went off near me. Iowa Ear has been tremendously helpful getting me fitted with hearing aids, patiently answering my questions, and helping me get the most of various options …
Iowa Ear Center is the place to go if your ENT feels your issue is more than he/she can handle! I had Canalplasty and thought Dr. Carfrae did an excellent job! Staff are kind and patient centered!
I highly recommend Iowa Ear Center. They were considerate and very knowledgeable. I have complete trust in them. Emily was great. Took lots of time to test and explain everything to make me understand and feel comfortable especially as a new hearing aid wearer. I’m completely satisfied with them. Thank you Iowa Ear Center.
My husband was diagnosed with a cholesteatoma in his ear. Scans were taken and surgery scheduled. After the surgery the surgeon’s exact words were ” I pretty much didn’t do anything ” There was no cholesteatoma, an unnecessary surgery on an all ready problem ear.
Our 3-yr old son, Gus, is a new patient of Iowa Ear Center. We can’t say enough about our experiences with ALL staff members, especially Diana! They have been very helpful as we navigate hearing loss and hearing aids for our sweet little boy. Thank you!
Very comfortable and polite environment
good care
Very professional and knowledgeable center.
Always great with my daughter!
Friendly and professional service.
Incredible professionals who care about finding the cause of the problem and coming up with a solution.
Friendly very helpful group of people!
Knowlegeable and helpful staff, excellent services
Very kind and efficient staff. Great experience!
I love my new hearing ad baha
Sensitive and knowing in every way. Helping two of us.
I cannot ask for more! The service is great…great people to work with!
Love it here! My daughter is in very good hands!
Excellent client experience! Thoroughly answered questions.
Staff and Doctor were the best!!! So thankful for their services.
Excellent, compassionate, knowledgeable, and professional audiological and surgical services!
Didn’t like how the reception was ‘yelling” when she talked, she needs to talk in a normal voice not extremely loud.
Staff and Doctor were the best!!! So thankful for their services.
I changed my review to 5 stars because they took care of me the second visit and answered all of my questions
Great team to work with. Looking forward to future visits with them.
Surgery soon…Iowa Ear Center so far a great group!
Love Dr Carfrae and his staff. Always a pleasant experience at their office .
This is one of the best places you could ever go, Very talented and they care about each of us.
Rey helpfully, was referee by someone at the VA as their service was less than acceptable.
I really like the courtesy call to remind me of my upcoming appointment. Excellent service and help
The Iowa Ear Center so far has been so very helpful & great to work with.
Friendly staff. They took the time to explain possible alternatives to surgery and ensure all my questions were answered.
I was impressed with everyone on my first visit and I was given hope that something can be done to improve my hearing. More to follow………..
Dr. Matthew Carfrae was super helpful and very professional. Staff was extremely friendly.
Great experience at the Iowa Ear Center
Excellent care, detailed explanations, and very careful during uncomfortable procedures. They take the time to make sure you understand what’s happening.
Everyone here was helpful and qualified. I have great confidence in Iowa Ear Clinic.
Friendly, professional, very little wait time, great service. Couldn’t ask for more. Would reccomend anyone to go to them if you have hearing problems.
I’ve not been anywhere else, but I can’t imagine anyone is better than these guys. They truly care about my issues and take the time needed to address them
Dr. Carfrae was very professional and did an amazing job fixing my ear! Thank you.
Our son has been going here for a couple of years and we’ve always had great experiences. Dr. Carfrae is awesome!!!
Have been to many ENT and Ear specialist who could not solve my ear issues. I went to Iowa Eat Center and they fixed it!
Everyone at Iowa Ear center is very professional and patient-focused.
Everyone at the clinic is very helpful, friendly and professional. Even when calling about a concern, they are very helpful and courteous on the phone and respond back in a timely manner.
Excellent hearing testing, hearing aid fitting, and follow ups with Elysa Binger. Recommend without reservation!
Everyone was very professional. I got a diagnosis of my problem and was assisted in getting treatment. I am very satisfied with the care I received.
Kind, friendly and very knowledgeable. They have helped me immensely every time I’ve been there. Thank you it has made my life better.
Diana Hanson my Audiologist is one great person and always there when you need her. Good people great place to go.
I lived in Mn and was treated at Mayo. I was hoping to find a Dr. and an office that would be as fantastic. I can’t tell you how much relief I felt after our first meeting and I knew I was in caring and come hands!
Iowa Ear Center is efficient, great listeners to symptoms, and look for solutions to any hearing or ear problems.
Iowa Ear Center, provides personal and professional care from initial contact through whatever medical procedures are administered to provide a better quality of life.
I had two stapedectomy surgies; one on each ear. My hearing improved with each surgery. I’m grateful for Dr. Carfrae and his staff.
His knowledge is out of this world. He and his staff are nice too. My son had an extensive surgery on his ear in 9/16, hasn’t had any troubles since.
If i could give a negitvie 5 stars i would they are horriable for children my daughter needs a hearing aid and they just keep pushing it off and wantting to do hearing test after test 15 test in 3 months all say shes got hearing loss and …
They have been a great help for me and my wife. I have a hearing aid and ci implant. The wife has hearing aids.
Alway been greeted with a smile and a hello. Get right for hearing test.
Than I see Dr. Cafrea or his asst. I am very haapy with his expertize
I have chystals that get dislodged, I went to rehab. now I am fine. …
The doctors are really friendly and listen to your questions and concerns.
I gladly recommend this clinic for all your hearing needs!
Emily did a great job of evaluating my hearing loss and helping me pick the right hearing aids. I am now hearing sounds I have not heard in years.
The Ear Center gave me a clear plan to prevent Meniere’s attacks. They were professional and amazing to work with.
First visit was positive. Only wish Dr. Carfrae would sit down and look me in the eyes when talking with me. I felt he towered over me and was looking down on me. Surgery is scheduled and we will see what develops then.
The Audiologist was great but i dont feel the Dr spent anytime getting to know me or my history. It was my first visit and I guess I just expected a little more
I’ve been seeing Dr. Carfrae for a couple of years. This included one surgery two years ago with a second scheduled in a couple weeks. I find Dr. Carfrae to be very candid and calming at the same time. His expertise is one of a kind in the Des Moines metro. I wouldn’t hesitate to recommend him to others.
My audiologist is Kylee McFarlin, who is the best. She is so helpful and goes above and beyond the call of duty for me. I would recommend the Center and staff to anyone.
I was referred to this clinic by a friend. I was diagnosed with silent migraines, in which I had not heard of before . Thank you from the bottom of my heart for all of the wonderful care that you have given me. You are truly the best medical team!
Trisha was aggressively dismissive and lacked any empathy. She didn’t listen, was arrogant, and should not be working with patients.
Audiologist and ENT were both kind and helpful. Staff and providers are all very knowledgeable, and report information in a way that is easy to understand. Highly recommend this practice.
Very professional and always willing to take time and explain what they are doing to correct any problem I may be having with my hearing aids.
Friendly staff, efficient, great pre and post op instructions written very clearly. Received a personal call from Dr. Carfrae the evening of surgery to see how things were going. Would recommend him to anyone!
Excellent, thorough service! Very personable. Was in and out.
Emily Goetz did a wonderful job fitting our daughter with hearing aids. She was thorough and wonderful to work with. Nice job!
I paid my $40 bill and the check cleared, but I still got bills for it in the mail, so I called them. They said they had been having issues with their lock box and put me on hold. Then the phone hung up on me. I called back and they said …
I started with this office almost three years ago and one surgery and one coming up. They are amazing from the front desk to the final visit with the doctor. Everyone is knowledgeable and treats me like I am their only patient. I would recommend this office to everyone!
Iowa Ear is the best! Our daughter wears a hearing aid and a baha. Very knowledgeable and helpful.
Iowa Ear Center does a great job helping my baby who has a hearing loss! Emmi is a fantastic and caring audiologist!
All staff have been very friendly, efficient, and knowledgeable. Medical staff has done more for my ear problems in three weeks than all other health professionals I have seen over the past three years.
The people here are kind, polite, caring and professional. They work hard to help the patients here and some of the people that come in are really upset or scared. They have, in my experience been kind, thorough, responsive, and …
Every person was kind and professional. Dr. Carfrae was confident and communicated very well, telling me what he was doing and asking questions as he proceeded. I would highly recommend Dr. Carfrae and feel we are very fortunate to have someone with his training and experience in our community.
I was referred to Dr. Carfrae after years of managing tinnitus. He was hopeful that a surgical procedure would decrease or eliminate the constant sound, and I am thankful I entrusted my care to him. The surgery was successful.
The staff is thoroughly professional at Iowa Ear Center. They explain the technology used and answer your questions.
Trisha was very thorough and helpful in trying to find a cause for my hearing loss as well as an effective treatment. I would highly recommend the Iowa Ear Center.
I’m very surprised that so many positive five stars reviews here, since we never had good & helpful experience here at all.
One nurse there was mean and rude, yelled to patient as “everyone in this clinic …
Very pleased with the care I am getting at this office. Dr Carfrae is a wonderful physician who truly cares about his patients. I have also been seen by Trisha Hittenmiller. She is also very kind and knowledgeable about my condition. Very thankful to have been referred here.
I have been almost def in my left ear for over 30 years. When I was referred to Iowa Ear for a consult I wasn’t completely sure what the outcome would be. I had a tympanoplasty three months ago and my hearing was restored. I am so greatful for Dr. Carfrae, because he gave me back something that I thought I would never have!
We are SO fortunate to have Dr. Carfrae practicing in the Des Moines area. He is knowledgeable, personable, up to date on latest treatment and technology. Very comforting and optimistic when the patient is experiencing hearing loss.
Dr Emily Goetz was very knowledgeable and patient when fitting me with new hearing aids and very helpful on a return visit for adjustments. I recommend Dr. Goetz and Iowa Hearing Center highly.
If you have Meniere’s Disease, please read this review so you can make informed choices about your healthcare. …
We were referred to Dr Carfrae because of his expertise in repairing tympanic membranes. And because the damage was too extensive for an ENT to repair. So thankful for the prompt care my daughter has received. They were able to schedule the …
Friendly, thorough, experienced. I was looking for a second opinion and the audiologist gave me what I wanted/needed. Did not try to sell me anything. I went back to my regular place and had my aids adjusted. Very happy
The staff at this hospital is great! They are very kind, compassionate and caring.
As always, I received a follow up phone call from Dr. Matthew Carfrae the same …
The iowa ear center is by far one of the places to go for hearing. I’ve never had a bad experience there once, even if it’s only been a couple times. Everyone there has a smile on their face and greets you with the reassurance you want. I’m …
My first impression was great. From check-in to out. Everyone was exceptionally helpful. They took time to listen to my concerns, talk about what could or maybe could be happening. Those Dr.s did more in 30 minutesj than 3 other ENT’s did in all my visits to them. 10 stars
The staff were prompt on getting my son in and knowing exactly how to help him with his hearing issue. They not only listened to his concerns, they explained what the next steps would be and explained it in detail so that he understood what was going to happen. I would definitely recommend this place to anyone with hearing issues!
My Audiologist is wonderful. She is expert in tuning both my cochlear implant and my Bluetooth hearing aid.. They fit in when ever I have an issue. They never make me wait to get an appointment.
My audiologist Sarah is the best! Very patient and understanding! Dr. Carfrae did my second Cochlear implant and gave me back my ability to hear! I highly recommend this clinic.
The staff maintains the utmost in professionalism and answered my many questions thoughtfully and clearly. I was informed about every step of each procedure and was totally confident in the care I received. I highly recommend Iowa Ear Center!
I am continuing to be exceedingly pleased with all aspects of the Iowa Ear Center from my first appointment a few years ago throughout to my most recent. Dr. Carfrae, Trisha H., and Diana H. are all very professional, helpful, courteous and …
The Iowa Ear Center has been fantastic! I was referred to them after a prosthetic surgery performed at another practice didn’t work. I was hesitant but Dr. Carfrae and his team were so wonderful to work with. They take a conservative …
The Iowa Ear Center was very helpful in assessing my hearing and providing treatment. They suggested follow up treatments only as needed to maintain healthy ears. My hearing improved immensely after one visit! Everyone has different …
I had always heard that ENTs would order unnecessary tests/procedures while over-charging for them as well. Unfortunately, that was my experience with Iowa Ear Center. The gave me a hearing test I didn’t need as they had already been sent …
I was extremely pleased with my visit with all of the staff at Iowa Ear Center. I was pleasantly surprised that the doctor said he could fix the hole in my left ear. I never expected that outcome from my visit however I have a few more questions but will probably go forward with the surgery.
This is Jim Miller. I have been a patient of Iowa Ear Center for over 2 years. I had a successful Cochlear Implant surgery on August 26, 2019 & had received the device September 23, 2019. I can’t say enough good things about Iowa Ear …
I have been going to the Iowa Ear Center since 2016. I needed surgery on one of my ears to repair some damaged bones. The entire staff was wonderful before, during, and after the procedure. I have been going back every 6 months since the surgery and am still very pleased with their care and service.
Nice people. Was disappointed. I have tinnitus and already been to multiple doctors and got referred here. Got my hopes up. Had yet another hearing test even tho I just had one at the ent and told I just have to live with it, prescribed a med that many tinnitus sufferers say worsens their ringing so I did not take it.
I am very pleased with the high quality of care I receive from Iowa Ear Center. I had a Cochlear implant in January 2021, the doctors, front desk and my audiologist Emily are all top notch. I have recommended Iowa ear center to others.
I experienced a significant hearing loss when a fire cracker went off near me. Iowa Ear has been tremendously helpful getting me fitted with hearing aids, patiently answering my questions, and helping me get the most of various options …
Iowa Ear Center is the place to go if your ENT feels your issue is more than he/she can handle! I had Canalplasty and thought Dr. Carfrae did an excellent job! Staff are kind and patient centered!
I highly recommend Iowa Ear Center. They were considerate and very knowledgeable. I have complete trust in them. Emily was great. Took lots of time to test and explain everything to make me understand and feel comfortable especially as a new hearing aid wearer. I’m completely satisfied with them. Thank you Iowa Ear Center.
My husband was diagnosed with a cholesteatoma in his ear. Scans were taken and surgery scheduled. After the surgery the surgeon’s exact words were ” I pretty much didn’t do anything ” There was no cholesteatoma, an unnecessary surgery on an all ready problem ear.
Our 3-yr old son, Gus, is a new patient of Iowa Ear Center. We can’t say enough about our experiences with ALL staff members, especially Diana! They have been very helpful as we navigate hearing loss and hearing aids for our sweet little boy. Thank you!