Island Optometry Clinic Ps

Optometrist, Island Optometry

Specialties Island Optometry Clinic is known for its compassion and care, cutting edge technology, and the desire to provide the best possible eye … See more

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Island Optometry Clinic Ps Reviews ( 133 )

  1. Great place to choose if you need their. State of the art equipment and extremely knowledgeable. The entire staff has a great attitude and provide great service!

  2. They did very well with all the covid things they need to go through. Kids felt really comfortable as always. They are always so kind.

  3. My daughter has special needs and is non verbal, the staff was so patient and helpful and brought out alternative ways for her to communicate what she saw. Love them!

  4. Outstanding group. Paid attention to my problem with my eyes. Got very good service from everyone there. They respected what my concerns and took good care of me through the process

  5. I had to an eye situation that needed immediate attention. They got me in a reasonable timely fashion and got my situation taken care of. Reasonable cost & happy with the doc. THANK YOU!

  6. I had previously gone elsewhere, but was given an incorrect prescription. The staff at Island Optometry spent considerably more time with me, and the quality of care was excellent.

  7. As another reviewer mentioned, their phone system is flawed. I have been calling for a week, all at different times and days, no answer! How do you expect to get business if you don’t follow the simple process of answering the phone?! When …

  8. This was the most frustrating experience making an appointment. I’ve called several times over different days at different times and could never get through. When I did get through I was put on hold for 10 minutes only to call back and have someone immediately answer. Good luck trying to get through to speak with someone.

  9. Very impressed with the professional, respectful and helpful experience I received from the entire staff !!!!
    Our eyes are to Important to neglect and the exam that Island provides is so thorough you will be glad you chose Island Optometry.

  10. Update to my previous review: this optometrist is declining to confirm my prescription with online contact retailers. Since the prescription is less than a year old (less than six months old, actually) I am assuming it is either because of …

  11. First time here at Island Optometry and they made me feel right at home. Very professional and polite. The only thing I would say needed improvement would be a greater selection of frames. I would highly recommend

  12. Been going there for two or three years now. The care is consistently excellent.They are attentive and thorough, quite friendly, and really seem to know what they’re doing.I’ve been very pleased with my experiences there, and recommend them without reservation.

  13. Wonderful staff and top notch technology.

    I love an office that is run efficiently, practically zero wait time between check in, pre-exam tests, exam with the optometrist, and check out.

  14. I was very disappointed by Dr. Napier’s respond to my inquiry of the long term downside to wearing glasses. I just wanted her professional opinion as to wether wearing glasses would accelerate the degradation of my vision. She was very …

  15. They are prompt. They are thorough. There are good with communication and questions. And they all have a smile on their faces and have fun. It’s a good energy there.

  16. I have nothing but good things to say about Island Optometry. I been using their services for over 4 years now and I just recently moved to Colorado in the winter and they were able to help me out of a emergency for contacts! 15 outta 10 stars if I could! Thanks again!

  17. Three visits, and never a working pair of glasses. Doctor Farnsworth was pleasant and sympathetic, and confirmed defective lenses after first remake attempt. Front office optometrist McBride, on the other hand, was very rude and …

  18. Best optometrist I have had in 26 years of patient experience. Now that my husband is starting to need an optometrist, there is no one else I’d have him go see. Also, the office staff are great and very accommodating.

  19. Dr. Mel Farnsworth is great! Professional, friendly, quick, answers any and all questions you could have, and he makes you feel comfortable. I used to dread going to the eye doctor but not any more. He was spot on with the lens brand he …

  20. Dr. Ashley was absolutely wonderful and made my daughter feel comfortable. The facility is clean and the staff are welcoming and kind. Highly recommend!

  21. We love Island Optometry! We’ve been going there for a couple of bad experiences with the local optometry on our island. We happily take the ferry to get better, and more friendly, and knowledgeable eye care.

  22. I recently had my first visit to Island Optometry and the employees were so friendly and Dr. Ayers was great! The office is clean and bright and had a good selection of eyeglasses. I definitely recommend!

  23. I am from out of town and lost of the nose pads for my eyeglasses. I called Island Optometry, they do repairs in certain hours and will come out to your car to get your glasses. They are taking Covid very seriously and have a well organized …

  24. By far the BEST customer service I have experienced lately. Customer Service and appreciation seems to take a back seat at a lot of businesses these days and it is rare to find such a caring, helpful cheerful staff! I had an issue with my …

  25. Without a doubt the best Optometrists I’ve ever been too. All the staff is great. The equipment is modern and testing thorough, and Dr. Ayres is amazing; friendly and very patient. Unlike so many doctors who try to rush you through the “Is …

  26. From the moment I made an appointment I was so happy with island Optometry. All my concerns were addressed and resolved quickly and efficiently. I cannot say enough about the care I have been given. I whole heartily recommend them.

  27. Dr. Ayers was fine, they scheduled me quickly and the exam was thorough, but I was irritated when I came back to pick up my contacts. They charged $80/box for them when they’re sold online for $30/box. I get that they’re a small business …

  28. This use to be a good place, then they moved to new building. Its hollow no life, atmosphere is blah at best. Dr.’s are still great. The rest of the staff leave me wanting. Be it lack of experience or just no customers service skills, or …

  29. Visiting Island Optometry is like visiting family. Everyone has a smile on their face and are extremely professional all at the same time. It’s a pleasure to spend time there and revive such quality care.

  30. I would never recommend Island Optometry to anyone who has never worn glasses. My appointment with the eye doctor went well. HOWEVER, that did not mean I was purchasing their glasses. Medicaid paid $451.00 for my eye exam. I had another …

  31. I was impressed with the positive energy and expertise of each person I interacted with during my eye exam and frame fitting today. I felt the health safety protocols were also clear and followed. I can recommend Island Optometry 🙂

  32. Dr. Ayers was an absolute delight. I haven’t had my eyes checked in 40+ years and she was thorough, warm and knowledgeable. We are now having our entire families’ eyes checked because it was such a great experience. I highly recommend Island Optometry/Dr. Ayers.

  33. I had a great annual exam with Dr. Poe! She was very friendly and thorough when answering my questions. The rest of the staff members I interacted with were also great and really helpful!

  34. Staff is very efficient and professional. Dr. Barrett Napier answered all of my questions about Macular Degeneration (don’t have it), a detached vitreous (had it a couple years ago) and spent a considerable amount of time explaining what …

  35. Very satisfied with the service at Island Optometry. They were friendly and professional from check in to check out. They took me at my appointment time, maybe even a couple of minutes early

  36. Island optometry was an excellent experience! Kind and friendly staff, and Dr. Kristi Poe was so lovely, and explained everything to me clearly. I enjoyed my visit at Island Optometry!!!

  37. This was my first visit. I liked Dr Ashley quite a bit. The staff I worked with were efficient, qualified & competent. Since everything went well, with good results, I don’t need to go back for a year. A positive experience in a very nice clinic

  38. Dr. Farnsworth and his colleagues are great. They are professional and pleasant and I have complete confidence in them. I prefer contact lenses to glasses and while glasses are generally thought to give better correction, Dr. Farnsworth’s …

  39. So my family and I have been patients here for over three years. This last year was without a doubt one of the worst experiences that we’ve had in the medical industry. After exams with all of my family, my wife and I chose glasses for this …

  40. Today I met Dr Barrett Napier. The staff here just gets better & better! Dr B is an easy going, down to earth man with an enthusiasm for optometry that doesn’t quit. Having my eyes examined here is fun! I love the sophisticated, precise …

  41. Just took time off work to go to my appointment when I was told that because Molina is my secondary insurance that they won’t be able to see me. Sound pretty stupid that they can’t just bill my primary insurance and I pay out of pocket for …

  42. I can honestly say my experience with this optometrist was the best I’ve ever had. From the ladies at the front desk to the doctor 10/10 I will recommend to all my friends and family. As someone with anxiety about medical offices they made …

  43. Very friendly and helpful people. They took the time to work with both my wife and I today. For me, they setup a quick same-day appointment to help me order lenses before the end of the year. They were a great help. Thanks all!

  44. Been going to Island Optometry for years. Dr Ashley Ayers is the absolute best !!! I would swim the English Channel to keep an appointment with her. The entire staff is very professional and will do anything for you. If I could give Island Op 100 stars I would. Never have had a bad experience with them

  45. Great staff, always friendly explaining what each test is for and visually share results over time (past to current appointment results).
    Thanks Island Optometry

  46. These folks are very kind and professional. I have to add patient as well! They currently are making lenses for my supplied frames and can’t wait to see them again. No pun intended! LOL 😆 …

  47. In its entirety, my experience at Island Optometry was the best I’ve ever had at any eye clinic.
    Even with computers down, I was provided a friendly and speedy check-in. Even …

  48. Great!! In this horrible pandemic, they were outstanding. I truly felt safe. This was my second yearly exam with them. I was impressed the first time too when there was no COVID. …

  49. Dr. Mel Farnsworth is the best, he’s kind and patient, his staff are excellent! Went for my annual eye exam yesterday, my husband went also. Mel explains clearly what issues I have, yesterday he explained that I have Brunelessense, I’m sure …

  50. This was my first visit to Island Optometry, and I was very impressed! Starting from my check-in all through the process of getting new glasses picked out. Dr. Mel and his staff were very professional and courteous! Great group of people, and I will definitely go back for future needs! Can’t wait to get my new glasses!!

  51. Dr. Ashley Ayers is wonderful. Very professional, friendly and thorough. The staff are amazing. So helpful and comforting. Great place for those who might be apprehensive about seeing an optometrist for the first time. Very extensive product line to chose from. I truly can’t say enough good things about my experience there today.

  52. This is truly a well run business. I am treated like a real person- not like a number or a statistic. They are extremely busy, yet, unlike my doctor’s office, manage to make room for my sudden eye issue. Dr. Christi is knowledgeable and …

  53. Our goto for all Optometry needs. We needed someone who does a great job on our Rx for glasses, contacts as well as cataract assessment and these people care! They also solved an eye focus issue for my spouse.

  54. This was by far the best optometry office I’ve ever been to. My mom and I had not had eye exams for over 10 years. Everyone was friendly and professional and super organized. My mom and I saw Dr. Poe. She was great and answered all our questions in detail. I highly recommend Island Optometry.

  55. Being as I am a retired Optometric Physician, and, i recently had an eye exam by my daughter, Dr Andrea McKinney at Alderwood Vision Source, my experience was fabulous. The waiting room has toooo many echoes. But, that’s nothing. Dr Ashley was hilarious and animated. Super nice person.

  56. The staff at Island Optometry are friendly and engaging. From the front desk to the final fittings, Island Optometry makes you feel that you matter. The doctors listen and care about your concerns and help clarify what you need then provide …

  57. Today was a great experience! Receptionist was nice and helpful for starters. The assistant that took me to the back was very informative of what was taking place. New technology since I been to the eye doctor in California. Very friendly …

  58. The whole staff from the front desk, technicians and Dr were amazing . They were very thorough, used state of the art equipment and really put my mind at rest (I was having a vision issue). I would recommend them to anyone. …

  59. The Drs.and staff at Island Optometry are absolutely the best of the best. Professional, and truly care about each and every patient as a person. Clean offices, and very comfortable. Thank you Dr. Ayres. You rock!!

  60. Great staff, good at what they do and overall chill people. They’re quite thorough about limiting the spread of COVID, which is nice to see in a medical institution. The place has good vibes too, if that makes any sense, not stressful at …

  61. Amazing staff! I was rushing and forgot my mask, front desk, boom, taken care of. The lady that did the intake info and testing was so kind and interesting, great job. Then Dr. Poe came friendly through the door. Perfect exam! Then was …

  62. I love this place!! Dr Farnsworth is the best. So sad he is retiring soon. He really explains the eye, veins, brain, etc… I always learn something when I go there. The staff is professional yet fun! Everyone there seemed to really enjoy …

  63. Always a pleasure visiting Island Optometry! The staff is super friendly. They all seem so happy and it kind of makes me want to work there (weird I know, but the ambience is that good). They were very helpful in finding a new set of frames. I would highly recommend.

  64. Great doctor, ok front staff ( one ladies on it other one not for customer service), now the service counter people for glasses fighting and ordering, well lets just say please double check whats being charged. The hours changed but not …

  65. Always amazing! Staff is great and seem to genuinely love what they do making the experience amazing. Creating lifelong patients. Keep up the fantastic work.

  66. Our family loves Island Optometry! We have been able to see all the doctors, Dr Ayers, Dr Poe and Dr Farnsworth, all are fantastic!
    The entire team is professional, efficient and kind. I would highly recommend this office to anyone who cares about lifelong vision and comprehensive care.

  67. Really appreciate the thorough, kind and attentive staff who bring their best in Optometry services to each and every patient. My teen son went in for a contact lens fitting with Jami, and left happy, confident and well informed. Highly recommend!

  68. Dr. Ayers is sweet and cheerful. It is always a pleasant experience when I have an appointment. The office is clean and aesthetically pleasing with great staff. Also shoutout to Elysia (?) who made contact training easy and painless. If you are considering Island Optometry, book the appointment already!

  69. This Eye care Co. Is always polite and efficient employees. The Doctor always asks questions and ask me if I have any concerns about my care now and explains what is going to be expected if anything in my future care.

  70. Dr Ayers is wonderful! I have a complicated contact prescription and she works with me to find the best option for my needs.
    The staff here are always great. Can’t recommend enough.

  71. Dr Poe was great. She was kind, compassionate and a good listener. I feel well taken care off. Friendly staff at the front desk as well. Thanks for your care…

  72. Island Optometry, it’s doctors and staff epitomize the professionalism and customer focus you hope all businesses would emulate! Been going there several years now and am consistently impressed with their friendliness, evident skill set, …

  73. Professional, friendly, so clean and top notch. Not only does Dr Ayers provide great professional service, as do her assistants, it is a very personable experience. Just a great office.

  74. Beautiful set up & store front. Not so beautiful customer service. Imagine going in for information about booking your eye appointment to be greeted by rude front desk workers immediately. It is November and to not have a single opening …

  75. Staff were all very helpful and were quick to answer all of questions. I came in for a yearly examination and took less than an hour to complete, including ordering my new glasses. Dr. Poe was very good, answering all my technical questions …

  76. Great experience. Dr Poe was very thorough and everything was explained very well. There is a little wait to get in, but that’s because of how awesome the place is. Totally worth the wait! Couldn’t be happier. Macy assisted me in picking out glasses and the vision difference now is amazing!

  77. I’ve been a patient with Island Optometry for approximately 15 years and I’ve always had a great experience. Yes, I’ve had to wait longer then my scheduled time when they were very busy (not in the last few years, however), and I’ve also …

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