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Read More| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
65 S 65th St Ste 10, Belleville, IL 62223
Kole was very helpful and got his job done in good time
Sharold was great! Cheerful and a great teacher.
Great customer service (Anna) and very knowledgeable about CPAP products. Thank you.
Very thorough and friendly.
The tech cheryl did a great
Job of explaining the machine and what I need to do. Had noon appointment and was finished by 12:25.
My cpap broke last night and the team in Belleville made sure I had a loaner so I could sleep tonight! Thanks!
Sharold was very professional explaining the procedures of setting the equipment up and relating all the required information.
I get really anxious going to doctors or anywhere new honestly! And their staff was so kind and nice to me. Anna did a great job explaining how to use my machine so I knew what to do at home. I’d recommend them to anyone!
Great staff!
Always Professional and Helpful!!
Great service as usual.
Most satisfactory service
Very professional experience
Always easy to work with staff!
Friendly, and helpful. 5 stars!
very nice people working there. very helpful.
Friendly and helpful.
The people are extremely nice and are willing to good above and beyond for their patients.
Danielle was fast, efficient and friendly!
Paul thoroughly explained my new Cpap device.
These is a great company to work with for your medical supplies!A lot better that medical West
Has no customer service experience what so ever they cannot remember your name.
I have been with IV RESPIRATORY FOR THREE YEARS THEY GET AA +++++
very friendly and helpful
IV & Respiratory Care is always responsive to customer needs.
Very helpful an attentive.
Scammer company they rent it to you make sure it is not functioning then try sell it to you by sending a bill and threaten you to take you to court and see you used car salesman and best
Horrible customer service don’t waste your wor money
Awsome and very communicative
Very professional and knowledgeable.
No complaints, on time, friendly and helpful.
I am happy that they are able to make accommodation for me with my needs at this visit.
Friendly, timely, efficient & knowledgeable.
Very polite people and on time delivery
They are always very prompt and super friendly! I highly recommend then. 💯 …
I had a great appontment.
Paula is Amazing with Her Caring Heart and Attention to the Patients needs , Would Recommended Her and IV & RESPIRATORY Care To Anyone! Thank’s Paula For All You Do, You are Appreciated !😊🇺🇸 …
The guy was super nice and made sure I had everything I would need and answered all my question before leaving.
great service 5 STAR POOR COMMUNICATION 1 STAR related to online account never accurate OR UPDATED always says 0 owed still waiting for payment on bi pap machine to be removed from card
Horrible customer service. Takes weeks to get supplies. They use the fact they are under new ownership as an excuse to not send supplies in a timely manner. They canceled my last order, but couldn’t tell me why. They do not return calls. Very frustrating to deal with.
Seeing IV & Respiratory here with only a single 1-star review made me sad. I ran to them after the evil billing mess that Convacare put me through and it’s been nothing but pleasant. Everyone I’ve dealt with has been friendly and I …
There was no wait.When I got there I was immediately taken to a room and was completely informed what to do and how everything worked
I was very happy with the service. It was all explained to me and it was quick
Great service. Maureen was very knowledgeable and answered all my questions. Great customer service.
Paul was very good at explaining my replacement equipment.
Always on time, Employees are always very nice and respectful and very knowledgeable about their equipment. Awesome company!
Great service, very professional. Maureen is very informative, and super nice.
Great service, very helpful, fast and kind. If you deal with the local STL people that used to be “IV and Respiratory Care”, they are top notch.
Although the c-pac was not for me the staff at IV care were professional, knowledgeable and friendly. I would recommend them for your health needs 100%.
Ryan was very friendly and explained everything great
She did well explaining everything!
Very nice and informative. Discussed everything to me and let me work with the cpap so I would know how to use it.
The people at this office said they “would handle” my insurance claims, told me what my responsibilty for payment would be and soob after i received a bill for a substantial amount (10 times) more than I was originally told. Not to mention, …
Very thorough, on-time, and friendly.
She was very sweet and helpful.
Ever since AeroCare took over, this is the SECOND order IN A ROW that my supplies were not shipped!! I order mine and my husband’s at the same time. For the SECOND time, we have received HIS supplies, and more than what was ordered (they …
Very helpful explaining how to use my CPAC machine and how to clean it
.
I showed up for my appointment. This COVID has everything kinda weird. My checking was flawless, she took me to a room, and then Kristen came in. What customer service. Way above board. She showed me my machi e. And we went through all the …
horrible service. I have new equipment coming in a month and a woman in the phone, withe people in the background telling her to say that I can’t talk to anybody for a month. I wanted to take care of this in next couple of weeks and she …
I had an apt with Paula! She’s awesome!. She was knowledgeable and took great care of me.
He was great he explained everything to me very patient and caring. THANK YOU.
Maureen was very helpful and informative, I was in and out quickly
The irregular billing and occasionally shipping supplies to the wrong address was bad enough, but it has been even worse since Aerocare purchased the company. Expect to be slammed with repeated robocalls from Aerocare hounding you to reorder supplies.
Kelly is a great person and she takes the time to explain everything about your cpap machine and mask.
EDIT: Things have really gone downhill since they were bought by AeroCare. I get daily calls to try and purchase new supplies from them, even as I have told them I don’t need them at the moment. I’m an adult, I know when to order my own …
Maureen was great. She explained everything in detail. Great help with all my needs and questions
Initial appointment with them was okay, although a bit rushed. Follow up contacts they have treated me as if I troubling them with a question. But worst thing is when they repeatedly contact me to order supplies and insist they cannot …
I love how quickly they respond whenever I have trouble with our concentrators or when we need supplies. Very dependable and always friendly, even the operator. Thanks guys for your service!
Paul is knowledgeable, friendly, and quick. He made sure I knew how to use my products before I left.
The Respiratory Therapist was amazing! She was able to get my ResMed machine set up and walked me through the entire process professionally and concisely.
Friendly staff. Paul explained everything. I give him 5 stars.
They did not fill an order I had that was paid gor for five months. They blamed my sleep doctor, which doesn’t make sense. My insurance requires I get a new prescription once a year. They waited so long this finally expired, so I had to …
Explained everything very well how it worked and how to clean after each use and at the end of the day as well. he waited to see if there any other questions before John left. Everything was very well done and and explained
before he left.
I have been using this company for 2 years now. First for my cpap needs and now for my nebulizer. They are professional, polite and efficient with getting supplies to you.
They care so much about their patients that they came by my house when they could not reach me by phone.
So far so good. They called me to check after a week. Got me back in to update to a different mask and had zero problems. I’m usually critical of places so all I have is their rooms look they put zero budget towards their appearance and …
The respiratory therapist called ahead and was on time. She was very informative and took time to listen to my needs. Very nice experience.
Very kind and patient explained thoroughly answered each question never felt rushed she made sure I understood everything before I left no waiting around was taken care of immediately
Great service. Ann is very professional and knowledgeable.
Excellent set up demonstration!! Very know and attentive to all questions!! I highly recommend this company!! Thanks so much !! Don Schroeder
John was on time. He was courteous and patient.
Cheryl was professional and knows her job. She was great
My CPAP broke 2 weeks ago. Took this long to do paperwork. Now it’s another month before I can get an appt. (Which they could have scheduled 2 weeks ago!!!)Then weeks more to fix the machine! Lord help anyone who needs oxygen!
I received my caps machine on April 25th 2022 ,I was show everything I needed to know I asked questions and most important he let me do everything . When first arrived I had no idea on what I was looking at. It was a totally different capa machine, I needed help and I got it ! Do Thsnk know Mr. Williams !!!
IV & Respiratory Care always goes above and beyond to make sure to deliver supplies in a very timely manner. They notify you with an expected delivery time and always provide excellent customer service skills 😍😍😍 Thank you guys for great service!!! …
Very good service. and knew exactly what my problem. Very friendly.
Associate was very knowledgeable of the products and made it easy to understand.
Nathan was polite and performed his service well. As Always
Paula was wonderful explaining everything on how the cpap worked
Was having problems with CPAP machine & MyAir app readings not adding up. The respiratory therapist Ryan refitted me for a smaller frame on my mask & also discovered there was something wrong with the CPAP machine. They’ve given me a loaner …
Great service but name not on the door, with a supplier of DME
Extremely caring employees who are there to assist the patients and make sure their questions are answered. Sharon was awesome!
Kelly explained everything about my new CPAP equipment very well. She is a good teacher! It was a pleasant experience!
Courteous, prompt, professional service provided IV Respiratory Care. I feel secure in their care. Thank You IV!
My lady was very polite and nice. Easy to understand her instructions on cpap machine.
Nathan Thomas, the technician who came to my home gave clear explanation of equipment and how to use it. He was very helpful. If it were allowed, I would give him more than 5 stars!!! He is an excellent representative for IV & Respiratory Care!
Sales is super nice. Follow up is atrocious. Requested cpap pickup for three straight months with them doing so only on the 3rd request, yet they billed me for the whole time. 5 letters and 2 phone calls explaining that to their parent …
Very friendly! Explained step by step how to use every piece of equipment. Very professional.
We are very happy with James and Aero Care. James is a kind professional person who adapts easily to his patients needs. Aero Care as a company is well organized and helps care givers stay on top of their loved ones needs. We are VERY happy with the service and personnel at Aero Care.
Very thorough explanation of the entire CPAP process, which was much more complicated than I thought it would be. The entire process was was very comfortable because the staff ready for me.
I have been very pleased with their service. If they are not able to handle my request immediately, they call me and explain why, and when it might be that they take care of the request. They are very good about explaining everything to me, and keeping me informed. I’m very happy with them!
I just spoke with Sharon from IV care she was extremely professional and helpful. Did all adjustments on my machine and ordered my supplies with in 10 minutes. Outstanding service!!!
I spoke with my tech guy three days ago. And we sit up a time so he can deliver the equipment and we touch bases on how to use the equipment and I sign my release papers to him. And on his digital tablet as well then he let me know what he …
Sharold explained everything very thoroughly and let me try replacing the filter and opening the water tank for myself so I’d know how to do it on my own. When I got my previous CPAP elsewhere I was not shown anything regarding how to set …
This is the place to go for your CPAP supplies. Staff is nice. They take care of what you need.
Cheryl was awesome. Very informative and all questions were answered. I left with everything I needed to know about my new machine.
The visit ran smooth and quick. I WAS TOLD HOW TO OPERATE THE UNIT. I know where I can call if problems. a complete job, nothing more needed.
If you guys are looking for a CPAP supply company do not go with IV & RESPIRATORY CARE they are a deplorable and very bad business they have messed up my orders so many times on top of the billing issues and stuff and I dropped my cpap …
Was very easy to work with IV & Respiratory Care . The service technician was Timothy he was easy to work with !
Took her time and healed me understand how to use the machine and when to clean or use. Very nice.
Kelly did a great job getting my cpap set up!
Sharold was very helpful and friendly. Took awhile to get my machine due to the recall tho.
Paula was fantastic. Knew right what I needed and made the necessary correction. Could not of asked for better service.
Every employee I have met with or spoken with on the phone has always been professional and polite and very helpful
Love it so kind and always treats me and takes good care of my equipment thank you Happy Holidays
The technician was very knowledgeable about the C-Pap machine and very thorough with the training that I received that I felt confident that I didn’t have to look at the instruction book to set up my actual machine.
Paula was great explaining things to me and showing me how to use it. I am just having a hard time getting used to it. I keep gasping for air. The machine is so quiet. I think it might be easier to use if it was more like a bubble instead …
Marlene was helpful and explained things thoroughly. She answered the questions I had and I was very satisfied
Chris is, without a doubt, one of the best technicians to repair my power chair. He’s professional & courteous.
John did an excellent job showing us the equipment he brought for our young son! He was positive, friendly, and very knowledgeable not only about the product but the company as well. Not only did he give a great presentation but he was on time and made sure to give us an ETA when we called on his way to our home.
the demonstration of using the the c pack machine was excellent and professional. use the machine last night and enjoy it. i slept better than in a long time.
She was great and very helpful and polite. Give her a raise.
This company is the best. They have ALWAYS provided me with excellent service, and they are just a phone call away, and are there to assist their customers. I am well pleased
Don’t give credit card info for autopay. They order and send wrong parts for CPAP devices and even have driving out to their area to get it replaced with correct parts, they charged me for both. Still trying to get refund.
Respiratory therapist (Keith) was very knowledgeable and professional. Great experience.
My experience with Paul in finding the correct mask and setting up my machine was great. Many thanks Paul!
I was in and out in no time. Paula explained everything from how to use to cleaning. She was very professional and friendly.
James came to my home and thoroughly walked through the entire process of setting up and using the ResMed CPap machine. He was a very polite, courteous, gentleman and made certain I understood all aspects of using the machine!
Paul was very helpful with the cpap machine. He does a great job of explaining things and gave us all the information we needed if we have an problems!
Sharon, my respiratory therapist, was very knowledgeable, helpful and friendly. She made my visit enjoyable and at the same time she was very helpful in helping me find Cpap mask that would work for me!
My experience was great! I was assisted by a woman named Paula. She was extremely helpful and nice. She gave me plenty of information and made sure I took my time making a decision.
AeroCare has always been professional and prompt with equipment and any issues. Kristen and John have been particularly helpful!
This is my 1st experience with Adapt Health
Thank you very much for working with me while I WAS IN ofallon T the dentist when they called. I was suppose to have picked this on Monday & you managed to set …
Sharon was very pleasant and helpful! Thank you so much for having people like her to assist us!
The gentleman that came to my home was very professional,he also took time to show me how everything works and I really appreciated him
Thanks Mr James
The Belleville office and staff there are outstanding. Make sure you speak with someone locally at that office and you’ll get outstanding service and attention.
Was very helpful . Explained the machine very well. Helped make everything easy and made me feel comfortable and told me what i could expect.
My service rep, I believe her name was Cheryl (not sure spelled correctly), was very friendly, helpful and professional.
Always quick to deliver when needed the most! Friendly and knowledgeable techs to the rescue! THE BEST!
I was completely comfortable with Paul as he explain how my new cpap machine would work. He made the process a little less overwhelming and would suggest him for anyone that needs to get a cpap.
Excellent Service, Customer service was great she was professional and delivery personnel explained everything while setting up my equipment.
The technician, Paul, was knowledgeable, thorough, professional and friendly, He also took the time to make sure I was charged accurately. Paul made the at-home visit very enjoyable!
James did an excellent job with my new machine. He took time to explain all the new features on the upgraded equipment and made sure I knew all features and how to maintain it.Thanks
Sherold was the woman that set me up with my new cpap today. She was awesome, so thorough, pleasant and friendly. I would highly recommend her if you have to make an appt for a cpap.
Beware. Go with another Supplier if possible. They are in on a CPAP scam to sale parts and supplies one does not need and bully patients into buying new parts they don’t need.
Called with a problem with my portable oxygen. Ron sent Ryan out to look at it and had to replace- They had a new one on the truck. Was taken care of immediately- All were professional and courteous and the service was fast. Ryan and Ron were exceptional.
We were having an issue keeping my husband oxygen level up. I called and there was someone here within a few hours. Ryan, our tech was great. I learned so much from him about the things to watch for when tubing or the water tank need to be replaced. We have been very pleased with the service these guys provide.
Thank you
Easy to find location. Friendly receptionist, but told me she didn’t get much training. She did very good!
Anna was very thorough.She explained my cpap machine in detail. I came home and took a nap and everything went well!
IV care is the best, nothing comes close to the staff and all the workers. I have been with IVCare for 10 years, and never had one complaint.
James did a great job explaining everything to me and even followed up with a phi e call. I couldn’t be more pleased with the service I received.
Kelly was amazing! She worked very closely with me to make sure I had a mask that was going to be the best fit for me!
The respiratory tech James was great to work with! Comprehensive explanation on set up and worked with me to set up phone app and mask options.
Kelly was great. She took the time to make sure that I understood how to properly use and maintain the new cpap machine.
She also ordered supplies for me. She was very professional and helpful.
Andy was very helpful helping my Mom adjust to using the Walker to give her confidence in her stability. Having patience and a kind spirit helps the customer’s moral when using a device they never imagined they would need. Thank you Andy!!
First appointment to get acquainted with CPap machine was not scheduled by provider correctly. Next one today went smoothly. James the trainer technician was very clear with his instructions and demo of how to use my new CPap. Glad he was patient with me. Too much technology can be overwhelming.
Sharon was excellent in helping me find a full face mask for my CPAP. The first mask they sent didn’t fit properly so I exchanged it for a different one. Very pleased
My technician John was very pleasant. He explained what I needed to do with the equipment he dropped off, and was very knowledgeable about what had to be done. Anyone that has John for their tech. Would be blessed.
Paula Did an excellent presentation of my new CPAP. She is very knowledgeable and she explained everything very clearly and went to great lengths to make sure that I was fitted with the mask that was right for me. I was very pleased with the visit.
Excellent company to deal with! All their techs are great, Cheryl was amazing, very knowledgeable, took the time to thoroughly educate me. Went above and beyond. Very happy – thank you!
Sharold took such good care in explaining everything my husband needed to do with his CPAP. He was able to operate the CPAP machine, be fitted for his mask and was given detailed information with kindness and care. All the information was …
The technician Sharyl who helped us was very helpful and thorough. She did a great job of going over everything and explaining the functionality of the C-Pap machine. Thank you very much.
I recently attended a class on how to implement a CPAP into my sleeping habits. Cheryl was so thorough and easy to understand. I highly recommend using IV & Respiratory Care for all your sleeping needs. The class was informative and made what can easily be a process to cause anxiety, seem simple and fun.
I was very surprised how fast they came. The nurse put in a order just an hour later. They call and ask if they can come tonight. I said yes, other an hour later they were here. The guy, show me how it work and work very well with my 5 year …
Cheryl, my staff person, explained all that I needed to do and know in regards to using the Cpap machine. She gave a lot of encouragement on what I needed to do and know, plus she had me do the set ups of the machine on my own .she also …
I was attended to promptly, no wait. My technician, Cheryl, explained everything thoroughly and answered all my questions. She was pleasant while still being professional and I enjoyed my visit with her. Great overall experience.
Paula was my respiratory technician & was absolutely wonderful! She was patient & explained the conditions of my diagnosis & how to use a C-Pap machine. I highly recommend coming here for great care! Thank you Paula!
Kelly was very thorough when going over the CPAP equipment and it’s operation. She also walked me through the different mask options available and helped me find the perfect fit for me. All the staff from the schedulers to Kelly have been a pleasure to talk to and deal with through this process.
Excellent service. Paula was knowledgeable and extremely friendly. That helped me feel comfortable asking questions. Getting set up was a pleasant experience, and the equipment and mask are great. The most quiet and advanced machine, and …