Wished there was a 0 rating here. I have numerous complaints about how they operate and I’ll add details later but bottomline is that the company isn’t a necessity but forced service and not worthy of much.
Moved here from Texas. It’s almost like I have moved to a third world country when dealing with counties like this. Nothing is streamlined. Its all very archaic. ‘
Never had a problem with them. They provide water, and we pay the bill for said water. When I have called in a payment, they were quick to answer phone and took payment and gave confirmation within a few minutes.
Shut off our water and when we called to tell them we havent even recieved a bill to know what to pay and when, their answer was “you need to call the post office then”. Kinda funny that we’ve gotten all our other mail except for that. …
They close at 1pm on Fridays-update your website! Quick to shut off services when someones a few days late with paymnt and $50 reconnect, but cant make it convenient for persons to pay. Allow a link where ppl can pay online! Guess you wont be able to collect that ridiculous late fee then?
This is the second time my check has gotten lost in the mail and I only lived here for a year in a half. I’m thinking it’s the envelope JCU sends the customer to send payment in. That is the only mail that gets lost. It could be the …
Service is pretty simple and reasonable! Took a little longer than expected to get water and power on at my new place, but I thanks to the certifications department I got where I needed to go!
Rude employees. And most of my neighborhood is getting excessively high bills. We have never used this much water before that they keep reporting. I’m thinking someone is being lazy with their job. They need to be audited.
This place is a RIP off and the employees are not very nice
Rudest people I have EVER dealt with. Our water is off in half my neighborhood and they refuse to send anyone out.
Wished there was a 0 rating here. I have numerous complaints about how they operate and I’ll add details later but bottomline is that the company isn’t a necessity but forced service and not worthy of much.
Not worried about customers at all. Been without water for almost two weeks and the excuse I was given was “ you’re not the only one who needs water”
Moved here from Texas. It’s almost like I have moved to a third world country when dealing with counties like this. Nothing is streamlined. Its all very archaic. ‘
Never had a problem with them. They provide water, and we pay the bill for said water. When I have called in a payment, they were quick to answer phone and took payment and gave confirmation within a few minutes.
Shut off our water and when we called to tell them we havent even recieved a bill to know what to pay and when, their answer was “you need to call the post office then”. Kinda funny that we’ve gotten all our other mail except for that. …
They close at 1pm on Fridays-update your website! Quick to shut off services when someones a few days late with paymnt and $50 reconnect, but cant make it convenient for persons to pay. Allow a link where ppl can pay online! Guess you wont be able to collect that ridiculous late fee then?
This is the second time my check has gotten lost in the mail and I only lived here for a year in a half. I’m thinking it’s the envelope JCU sends the customer to send payment in. That is the only mail that gets lost. It could be the …
Service is pretty simple and reasonable! Took a little longer than expected to get water and power on at my new place, but I thanks to the certifications department I got where I needed to go!
Rude employees. And most of my neighborhood is getting excessively high bills. We have never used this much water before that they keep reporting. I’m thinking someone is being lazy with their job. They need to be audited.