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Saturday
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Went in cause I was tachycardia and was sent by another doctor the nurse who did my intake was super rude she ripped the leads off of my ECG then sent me back to the waiting room. I waited a couple hrs then left. Worst treatment I have ever …
so far it sucks…got my wife back in triage right away in excruciating pain…got her into a room and haven’t seen a soul in 45 minutes, while people are bullshitting in the hallway at the other end…
Poor customer service and not knowledgeable nor skillful …they don’t take people health seriously nor they concern about doing a excellent job .horrible hospital wouldn’t recommend it to a dying dog!!!
I’m absolutely amazed at the service I received here, the staff was nice and friendly they were a little slow but at least they took their time to provide me some relief.
I’VE BEEN IN JACKSON 3 TIMES FOR SURGERIES. ONCE I WENT TO THE ER BECAUSE I HAD A RUPTURED DISK. THE ER PEOPLE THOUGHT I WAS THERE TO GET PAIN MEDICATIONS, I WAITED OVER 8 HOURS IN THE WAITING ROOM BEFORE GOING TO BAPTIST EAST TO RECEIVE …
Awful Hospital. Have to beg to get anything done… meal on time, medicine on time. When complained to the staff I was quoted “some people are slower than others”. Very unprofessional!
Emergency room. Slow, slow service. But I assume that’s the norm. It seems that you sit in the waiting area and you get better or die on your own. Very frustrating.
The emergency room quality of service was terrible,we stayed in the e.r for 3 hours and they didn’t do anything and the nurses were rude and terrible,do not go to Jackson they do not care about u
Bad experience I really don’t like writing bad reviews but it must be done so that some changes can be made Security officer Q Harris treated me and my children very bad yelled at me because I did not know the rules first time at this …
I must say that Jackson Hospital is very clean the teams of medical staff are very caring for there patience (me2) also there family members…. Thank You Team Jackson’s 💯 …
I am a regular at this hospital due multiple health reasons.Always had a positive experience.They went above and beyond to find out why I was not receiving meds that I should’ve and helped me find a specialist.
It’s been an hour now since I ask for cleaning services to come and clean the restroom. I have already empty both trash cans in the room…When did we stop cleaning the room for the sick.
Just horrible staff..my sister has now been waiting 2hrs just to come from dialysis.. OMG.. they missed give her the antibiotics the night before and keep refusing her pain meds until they see her womb.. it should not be this damn difficult
Beware of Jackson hospital…. that’s all I’m going to say.. I had the worst experience ever at this place.. I wouldn’t bring a dog up here! And if I had to go back to this place I’ll rather die at home.
Doctors and nurses were great. The men’s and women’s restrooms on the 2nd floor were deplorable. This is a nasty hospital. I would not choose to go there….
I will be having back surgery on February 8th at Jackson Hospital in Montgomery this is my third go-round and I know I’m in God’s hand and everything will be alright amen they are a wonderful staff that works there at Jackson hospital and they take very special care of you there.
Questionable management. Disorganized. Poor quality of care in the ER. God awful billing department. Do yourself a favor and just go to another hospital.
If zero stars were an option they would get it! This the poorest run business I have ever been in! Most employees are very rude and unprofessional! It’s bad enough you are there because of an illness and then you have to deal the staff treating you like crap!
THE E.R. FROM THE DOOR TO TRIAGE IS ABSOLUTELY HORRIBLE!!!!! I UNDERSTAND NEW POLICIES ARE IN PLACE DUE To COVID BUT THAT DOESN’T GIVE THE STAFF The RIGHT TO BE HATEFUL. THEY ARE SUPOSE TO LISTEN TO THE PAICENT NOT YELL AT THEM!!!! THERE IS …
The parking is horrendous!!! There’s never any valet parking… at least not during daytime hours. Night time is definitely the best time to visit!!! The staff, so far have all been great though!!!
They are taking care excellent care of my mother in law, although I don’t get to visit her due to the coronavirus,my husband and father in law are extremely satisfied with her care.
You got to be kidding me, they put you in the hallway to be seen. I have yet seen a friendly person. Making sure they don’t charge me for a room. Tallassee at least puts you in a room
This hospital has overall been very good but I went in the other night for coughing and a fever I also have a covid test pending and the took me through fast track and the nurse I had was down right disrespectful and she started talking to …
the OB 4th floor waiting room is waiting to be cleaned . the table is filled with dust and the trash is swept under the chairs. literally checked every counter i saw for dirt.only 5 out of 25 passed my inspection lol. simple things like that make me not want to go there anymore .
The hospital staff is amazing however they don’t have the cafeteria open on the weekends even though there are still patients and family and staff that need to eat I think that is completely wrong and kind of mean you have to make your …
WENT TO ER ON 11-14-21 WITH SEVERE NECK PAIN THE RN WAS UNPROFESSIONAL THE NURSE PRACTITIONER WAS TERRIBLE AND THEN WAS TOLD IT WAS MUSCLE SPASMS IN MY NECK I KNOW WHAT MUSCLE SPASMS ARE AND THATS NOT WHAT IS CAUSING MY PAIN GOING TO FIND OUT SOMEWHERE ELSE THANKS FOR NOTHING
This is strictly a FOR PROFIT Hospital! You
should avoid coming here for anything if you possibly can. Their billing department is the absolute worse and will send you over to a brutal collection agency without sending you billing invoices. BEWARE!!
The staff who speaks on the phone is very rude and lacks good manners. She just hung up the phone call in the middle of a conversation. I don’t even want to visit the company who hires a person who don’t even have a proper phone etiquette.
Called in the morning to get test results that the lab sent over earlier. Told them the condition was worse. Called back again at the end of the day and still did not let me speak with a nurse about the condition.
It’s 25 degrees outside and the heat doesn’t work for the entire floor of labor and delivery. Just blows out cold air. Maintenance couldn’t fix and went home for the night. No heaters and still no heat. Run down facility.
If you or anyone you care about is unfortunate enough to need an ER, stay far away from this one. My grandmother had a stroke this morning and was taken to Jackson Hosp. ER and is still sitting in the hallway at 8:00 pm. Unacceptable!!!
Food in hospital is horrible. Faculty needs updating. Not impressed with majority of nurses who are rude and lazy. Worst hospital I have ever had the misfortune to be a patient.
Absolute worst hospital ive ever been to treated one symptom out of multiple didnt tell me why i was sick told them i needed tested for something specific asked for urine i left it where they told me to never tested it left it on the table …
Wish I could leave less than 1 star. Horrible employees, rude employees. If asked by an ambulance driver which hospital you want to go to DON’T SAY JACKSON.
My mother worked here as an RN before she was a patient. Sadly due to someone’s negligence on the 5th floor…she’s now an amputee. Used to be a respected campus now its just horrid.
MADE APP W/DR AND WAS TOLD TO GO TO ER AND ASK FOR DR BROWN! HENRY WAS RUSHED INTO SURGERY AND HAD 2 STINTS PLACED INTO HIS ❤ ! WAS TOLD HE WAS HAVING A HEART ATTACK! THE DR DID AN AMAZING JOB! HENRY WAS VERY LUCKY!
Chelsea Dixon is tremendously knowledge nurse
She is caring and has respect,for her patients
If I have to come back too the hospital,I would want Chelsea as my nurse.This post is for Mr William Carr.
went because my doctor is out of town unable to refill prescription that prevents seisures and because i have an infected wound that led to a fever. they dismissed me saying that they dont give out pain meds (i wasnt asking for any) and …
Go somewhere else if possible! You’re in a prison.Youre not allowed to smoke a cigarette even after you have a private room. Youre not allowed to walk around or leave your room. You’re not allowed to leave. You have to walk through a metal …
To nite i went to the Jackson Hospital. My Nurse name was Donna Wimberly she was one beautiful + wonderful lady i ever met n a hospital she heard me out on every detail i had to explain she was all ears to what i had to say she didn’t rush …
The worst the beds are bad an hard the nurse in the er were the worst I ever experienced I had gallbladder surgery 2 days ago an if I ever need surgery again if baptist hospital don’t have the doctors I will go to Birmingham ala it’s …
Drove by this hospital for the first time and it is an impressive huge hospital. Looks state of the art! I have not been inside for services but wow its eye catching!
Seriously these guys SUCK. And they never answer the phone and when they do please believe they hang up in your face back to back as soon as you ask your question. Like it’s too complex of a question for their small minds to handle. And …
Worst experience ever. Was put in bed in the hall. Took 3 hours for dr to see us. Had no knowledge of my chronic illness and seemed not to care. Left with no help and had to go to different hospital. I am sure they are going to want to charge me full price anyway for nothing!
I was a patient for seven days. I was NOT treated for the REAL health issue. I am changing my insurance so that I will never have to return to Jackson! Upon discharge, I was referred to a Doctor from another country. Upon my first …
The er was great. Get to the 6th floor and everyone’s an idiot. They don’t let you know anything they let you chill in pain without even talking to you. There food is nasty as can be, I wouldn’t recrememd this hospital to anyone and this is …
Horrible from the moment I walked in to the moment I left. The customer service was lacking in all areas. The woman checking in was rude , the man who checked my temperature and stuff was a jerk, he even called his coworker fat in front of …
I always get good service and treatment when I have to go to the hospital. Unfortunately because there are so many people just trying to get pain meds they don’t try to go in to detail about what is causing the pain. They do that to cut costs on the patients with no insurance.
My firstborn was born here wonderful facilities and faculty members physicians to and headquarters healthcare administration and professional providers teams coaches to properly illustrated how to put the children in the vehicles been released from the hospital breezeway.
The worst experience of my life and still dealing with it.
I was there 3 DAYS without seeing a doctor. On 3rd day called hospital advocate who was a zero! …
My initial greeting at 7 A.M. by the young female receptionist was rude and not welcoming at all. As shift was changing and the young lady was coming in she insinuated that we the people waiting to sign in were a burden and unimportant …
Perfect!!! From our pre-admit check-in, through processing into the OR, recovering for 24 hours prior to discharge, and then discharge…all perfect. I don’t remember all of the names of those we should thank; they were numerous. Carmen …
Waiting in the ER for over an hour and still not seen. We have a 3 year old in pain, yet they keep calling people back and these people aren’t in the waiting room. So they wait 10 minutes and call them back again. This is ridiculous , if you feel ok to go wandering, you need to get to the back of the line. STUPID
staff turn over seems very high. the new nurses are not trained on the hospital it system. the heat doesnt work. maintenance broke the water pipe to the room while working on the heat. we were moved to anothet room with the same issue.
Don’t go to this hospital. I am a nurse from out of state and this hospital is dangerous and should be shut down. They did nothing to help my child and if it hadn’t been for Haynes transportation, who demanded my son to be intubated prior …
Jackson Hospital is an amazing Hospital! the doctors, nurses, techs and Surgeons did a great job when I had pancreatitis, and gallbladder failure, it was a great experience! spent 8 days there total, no complaints! 5th floor was amazing!
My grandmother passed away here Five years ago and my father, the love of my life, five months ago. My father spent over a week in CCU and began to recuperate. The very day he was moved to the third floor of the med/surgical wing was the …
This is by far the worst hospital ever they’ve lost my father belongings and on top of that nobody even knew what room he was in the staff was not helpful and very rude nobody cared or had any sympathy the corporate should reevaluate the …
My mother passed away on the way to Jackson Hospital, what a horrible experience!! I’m her oldest and live out of town… I started calling all the hospitals to see where my mom was at, called Jackson Hospital twice and twice they told me …
I wish negative stars were an option. I brought my mother to Jackson on March 30th because she was having classic signs of a heart attack. They ran an EKG and blood tests and diagnosed her with GERD and sent her home. The room she was in …
Having high blood pressure and tingling in my arm and leg all they said i needed a dr to go see. I will never ever go here agean. My wife visited same time due to her jaw. They was very rude to her and black bastard gave her 3 shots. In hip …
Don’t take your family here for surgery communication is horrible by doctors and nurses. Killed my mom last year during surgery. Surgeon said it was worse than they thought like he never seen any of her paper work or never knew how bad it was.
Visited a family member in this hospital. I have never seen such filth. The bathrooms on the 1st/2nd floor are horrendous. The break room or “vending” area is so nasty. It stinks and needs a deep cleaning. It’s the perfect place for …
ER, ICU and regular room nurses have no idea and very clearly do not care what is going on. IV bags not changed out or just not working, important information unknown by new staff at shift change or when moved, reminding staff constantly of problems they said they would handle half an hour ago.
This hospital is trash af. They dont know how to do nothing right. The staff doesnt treat you any good. They take 30 mins to change you. And the doctors have bad attitudes and can be stressful. They made my mother cry multiple times and she …
The best!!! Outpatient staff ever!!! From the prep nurse, to the nurse helping with my procedure. The transport guy was great!!! One of the the men’s last name was Powell. Once he found out who my brother was; it was on!!! Discussing …
This is not about the doctors or nurses. This is about the terrible woman at phone service who hung up and won’t even explain or transferee me to the right building because she is lazy and rude. …
Spent 16 days in the hospital. Everyone was excellent! Responded to my cardiac emergency quickly and worked to get me stabilized. They watched me like a hawk to entire time I was there. I love Jackson Hospital!
While I gave VERY HIGH marks regarding my treatment by Dr. Sharma, Tara, and other staff, I was astounded to learn about the latest “lawyer-proofing” tactic of the clinic. When a patient is seen, he or she must complete 20-25 pages of …
Average as hospital’s go, some doctors and nurses are very good, most though are incompetent and need to be working at a Doc n a Box. This is my third surgery at this hospital you are treated like your time and feelings do not matter,and …
Doctors are incompetent; one doctor changed his diagnosis and instructions three times in one conversation. ER was not helpful at all; they were only concerned in covering their own rear end instead of taking care of their patients. Just a horrible hospital all around. I would NOT recommend going here if you can avoid it.
Came in by ambulance on a major medical problem not gonna discuss it on google. Was told told ohh there nothing wrong with him just having a panic attack. Not to mention I over heard staff saying that I was faking my condition at the time …
Not only did they not listen to me tell them what I had & med. I needed…..They refused to even test for it…..Not to mention the staff of women in the E.R. I’M ASHAMED TO SAY WERE GOSSIPING AND ACTING LIKE TOTAL CHILDREN…I THOUGHT …
I was kinda rude at first due to being in excruciating pain. I didn’t mean to but my nurse Shelby ( couldn’t catch a last name) she was the goat ! She helped me the best she could. & the nurse practitioner (Jasmine) was super sweet ! Thank …
I’ve been given medicine I’m allergic to and a surgery I didn’t need and didn’t consent to while being hospitalized here. I wanted to go home since I was stable, but all they was put adavan in my IV to knock me back out. This went on for two weeks! I wouldn’t even trust taking my dog here!!
Recently went to Jackson for a sever infection in my leg that was getting worse. I went to the ER about 7:00 pm. Like all ERs it does take a while to get seen. I went back about 8:45. Timing depends on how bad your cause of visit is …
It was the worst experience I’ve ever had in my life. Arrived at 360 with a severe cut to my hand and a tendon cut. The orthopedic doctor doctor Davis. Never showed up. It is 10:10 and I’m still here. I would have gave him a zero so they wouldn’t let me write a review. I hope I never have to come back
I’ve changed my rating from 2 to 5
I’ve been using Jackson Hospital and I’ve been completely satisfied 100%
I’ve used the lab, imaging and I’ve seen several doctor’s. Everything has been going great! Compared to other hospitals here in Montgomery it’s number one.
I went to Jackson Hospital 7/19/17 because I was involved in a bad car accident. Everything went smoothly as far as processing me. Upon arrival I had a laceration on my left finger from when the car flipped over. The cut was showing my meat …
Stay of elderly parent Joseph Broadnax – I want to express my dissatisfaction with my father’s hospital visit of approx 2 weeks. Most of the staff was unaware of his condition and care needs. I would give praises to 4 out of the over 20 …
After living in Northern Virginia for twelve years and being accustomed to first rate medical service, I have been shocked and infuriated with Jackson hospital. We had no idea that medical services would be so bad. The billing …
I had an episode in the lobby of the hospital this past Tuesday morning. I thank all the medical professionals who took immediate action to take excellent care of me. The staff was compassionate, professional, and truly showed genuine concern for me! I thank God for each & everyone of them!💞 …
My grandmother was admitted and they didn’t bathe her for three days. The nurse argued with me when I asked why my grandma wasn’t at least given a sponge bath. Terrible experience.
I was there with my boyfriend because he was in unbearable pain. It was an empty ER and it took them an hour to see us while the nurses were talking about trucks, booze, and watching videos on their phone. When he finally was seen, the …
The nurses and staff are very professional. They showed a genuine concern for my husbands health and me, as his spouse. We are frequent visitors due to my husband’s health.The atmosphere is always pleasant and friendly.
Just left there and it was by far the worst experience I’ve had at an er. Staff was rude, doctor literally came in to say hi. My nurse was a sick from hell. I’m in there for an extreme panic attack and I’m out of all my anxiety meds. I was …
If you care about your health or that of your family, DO NOT GO HERE. My mom went to the Emergency room and was sent home with antibiotics and diagnosed with a “UTI” even tho she was very very sick. The staff was very rude and had no …
So far we have had a great visit. The staff have all been great. They listen and help as much as they can. My only complaint was getting meals when my wife first got admitted. She was admitted in the early morning but didn’t get lunch. It wasn’t until night fall she finally got a meal.
My husband and myself have both been admitted to Jackson Hospital two years apart. We both received excellent care in both the emergency room and while admitted to the hospital. The kept my husband until they found out what was wrong with …
If you are ready to die go to this hospital they will do their best to kill you. I spent 17 days in ICU and I had to be life flighted to Dothan because I was almost dead. When I got to Dothan I was in septic shock with pressure sores on …
WORST HOSPITAL ON THE ENTIRE PLANET!!! When I say they deserve 0″s infinity! They have the worst bed side manner! The staff is very unprofessional didn’t give a damn about the patient. I hate them!! ER is trashy and the front desk as well. …
Wife came here for pregnancy issues. I tried to come in to get here on discharge and forgot a mask. Had knee surgery where most of it was removed and a heel that was shattered and can barley walk. When I asked about a mask was told I need …
Jackson hospital doesn’t receive the recognize that they deserve. The morning shift as well as the night shift has been absolutely incredible. I’ve been on the 5th floor and much love to April, Marinda and Trisha from first shift. Also …
My husband was scheduled for surgery at 9am . He didn’t get taken back until after 2pm. No one notifi9me of how the surgery went or when he was put in a room. I waited in the waiting room until 8:15pm where I was the very last person in …
If you have to go to this hospital, take pictures of every form you fill out, get employees names, and follow up with them if you don’t receive a bill for your visit. They’ll just send unpaid balances to a collection agency with no effort …
My mother age 74 was transported to this hospital in June for Quadruple Heart bypass. She was stapled from behind her ears, down her chest & they harvested a vein from her leg so staples all the way down one leg. She was Released from ICU …
Went in for a colonoscopy and had a wonderful experience. Nurses, Techs, Doctors and all other staff were great. I would give them 10 stars if they had 10. Nurses were experienced and sincere. Top notch! Felt I was in good hands.
Brought my husband in before 9 am for his 10 o’clock surgery. It is 4:35 and he is still holding awaiting surgery. Went to the gift shop and the woman working there never spoke or looked at me. I shopped around for a minute and was the …
I will give just one star because I cant give zero stars! Worst patient care I have ever received! I got hurt in a bike accident. No exam by the dr in fact he asked me what hurt and I never saw him again. No care by nurses, no pain meds …
My son and I had to go to Jackson hospital ER because he had metal in his eye. We were both nervous. But they ER staff were absolutely wonderful. The nurses were great and the doctors were superb. They explained everything before they did it and educated us along the way. Dr. Owens was also wonderful.
Nice staff Lady name Shatarra is the greatest ever,her smile an loving kindness is enough to heal anyone that comes in contact with her simply angelic.Thank you all for your work Jackson Hospital an staff!!!
This is the ABSOLUTE WORST HOSPITAL EVER!!!!!! They have the most inconsiderate, most rude, meanest nurses of ALL TIME. I cried so bad after I had my son there because of the way they treated me. I’m 19 years old and had my son in January …
If you want your family members to live, DO NOT let them step foot into this hospital. The doctor’s do not make decisions that are in the best interest of the patient. They lack bedside manners. A doctor I spoke with on the phone told me …
Doctors told my dad to come to the hospital to get admitted and had to come in through the ER. When most people are sick they need someone to drive them because they are too sick to drive themselves. Now they will only let the person being …
I made some cupcakes for the family of a patient, put the room number on the bag, and left them with the front door attendant. The front door attendant sent the cupcakes up to the family with a nurse that was on her way up, and the nurse …
The ER staff was completely unprepared for my child’s seizure emergency, the Dr was so “busy” none of the nurses could find him and he was too “busy” to speak to my wife, patients mother on the phone. I was telling them what he needed for …
Surgery on left ovary the staff is as awesome. Very caring staff the wait was long but well worth it. Obgny Dr Gregory Jones goes above and beyond his duties as a Dr. thank you so much .
I am so sorry I could not give less than one star. This is the absolute worse Hospital/ Medical Facility I have ever experienced in my 63 years here on earth. I would not bring my fish here didn’t want to say dog because I value the life of …
Two days ago I was admitted to Jackson Hospital in chronic heart failure my heart was beating only 45 times per minute. The nurse in the ER said I need a pacemaker and then I was going to be kept overnight with no food after midnight do the …
I went in for a toothache and found out I had very high blood pressure it was in risk of having another stroke the staff, my nurse destiny, James the man who came around to check on everybody my nurse practitioner and everybody that crossed …
This hospital and staff are the best hands down! I’ll never go to any other medical facility when in need of medical assistance of any sort! Special thanks to the ER department! Those Doctors and Nurses Rock!!!!
So I do want to say this is a good hospital but I have some complaints that need to be here. I’ve been to this hospital numerous times. I’ve had my tonsils & adenoids removed there when I was like 9 years old. I have also gone there for …
Who gives them ( hospital staff) the right to turn any parent away because your child has had 2 previous visitors. My son is in ICU and they refused to allow me in to speak with him or anyone handling his care! I walked right in past only …
I have never in my life seen a more dysfunctional and careless health team than the neurology on the 7th floor. Told us 12:30 for a test and here we are 2 hours and counting waiting for a team that doesnt care about a full waiting room, …
I have never been to a hospital like this one… Absolutely horrible!! My husband arrived last night for heart issues… He was admitted however there was no rooms available so they left him in the ER all night.. which I can understand if …
Delivered our first baby here and some of the nurses, especially Arlina, are life changers. These are by far some of the nicest and most sincere people I’ve ever met. We had an amazing experience and I couldn’t ask for anything better. …
Had Outpatient Surgery and they couldn’t have been nicer or more professional! Anesthesia, while Super Great folks, did the worst job I’d ever had on intubation! My throat has never hurt after surgery, but it was miserably sore after this …
So far so good!
I’ve had 3 visits here in the past 2 years. Twice I was in & out in 45 minutes (I’m not joking!) And the other time I left after 3 hours of seeing no doctor. …
Too many deaths been at this hospital! I recommend if u you’re about to die, please don’t stop, they killed my grandma, my grandma was perfect fine that night, everyone that goes here, always die! My cousin has a story dealing with his grandparents .. PLEASE DONT GO!! GO TO BIRMINGHAM OR UAB SOMEWHERE!!
First time here got to go all out. ER, room, cath lab, CCU. Older part of the hospital is dated but well maintained, new areas were nice, but the staff were excellent. Only 1 person during my entire stay would have been a little less than …
My wife is here Now and she said it’s blood everywhere. All on the toilet, seats in the lobby, stains and just filthy. She said if she didn’t have to see a doctor real bad she would have left. People without insurance is being treated …
I went to the ER yesterday at around 3:00. It was my first time going to the hospital alone and the nurses were very friendly and helpful! I was immediately taken back and got all of my samples done. …
We had a clean room, the nurses and techs were very helpful, and the hospital is a pleasant environment. While waiting for my mom to come out of surgery, the desk folks were kind and kept us informed. I decided at the last minute to spend …
I had fine treatment in emergency, but you need to know that their billing system is messed up. They just text you a link. I don’t pay for things through text or click on random links, and the text doesn’t have an account or patient number …
I wish we could give more than 5 stars!
My wife and I couldn’t have asked for more compassionate professional medical care during her 5 day stay. From ER for 2 days to room 603 for 1 day to …
The doctors and nurses were wonderful. But the white old lady with glasses sitting at the doors to get a badge to come in the hospital is rude and gives false information. Java coffee shop lost my business because of this woman. Need to get her away from front door.
Had to come to the ER over an infection in my finger and everyone was so nice and awesome!! Thank you Ms. Sheila, Dr Beck, my nurse and even the pharmacist was great!! Glad I don’t have to come often but if I did this would be my go to!! Thanks guys…I hated to go but loved to leave!! Oh and I was in and out…no wait time either.
Made a trip to Jackson ER Saturday morning for severe pain in my back.The doctors the nurses and the staff was the most professional I have ever seen add the most courteous to me while in the emergency room. …
ED nurses, doctor, and front desk were all professional and patient. My 7 year old was brought here by EMS with neurological symptoms back in December and the care was excellent. They knew what they were doing and played a vital role in my child’s care before transferring to children’s. Thank you all!
My 87-year-old mother was at Jackson Hospital for a week for a bowel obstruction and a UTI. It was the worst hospital experience we have ever had. I truly think because of her age, they stuck her in a room and said, “She’s old. Whatever.” …
If I could give this place 0 stars I would. I went here in 2016 for a viral infection (flu) and was not keeping anything down. I waited in the ER waiting room all night and was sent home with no treatment. I ended up going to a different …
My dad has been in the hospital since June 1st.There is a big cockroach in the corner down the hallway. A doctor was actually calling about the bug. I can tell by the tone of his voice that whomever he was talking with didn’t really care. …
I had a worst experience with Jackson Hospital. The doctors are horrible. I went to my family physician for a testicular swelling. He recommended me an ultrasound, I did that. The report shown it as a benign testicular moss. Then he …
The room my mother was in had a broken faucet on the sink inside her room. The faucet would not turn off or on. Nothing was ever done about it the whole time she was there and something was said about it.
No care for the patients. Had to check in for surgery at the ER because the mane building was closed for the night. 8 hours later we were still waiting in an ER room with no control over the temperature. Got a sinus infection as a result …
My cousin was brought from a nursing home to the Emergency Room by the Ambulance. Staff and all was rude and inconsiderate! Only 1 person could visit her within 24 hours. SMH! Please don’t take me there for anything!!!!
My mother needed emergency care a couple of days ago, and the nurses there were so kind and thoughtful to her in making sure she was comfortable. They ran an MRI and CT scan to see what was wrong with her. These nurses are amazing. …
Rude people! Especially as you come in the door. My grandmother is currently there and they basically told us to “be prepared”… they just gave up and quit working with her.
Called to get fax number for medical records for a doctor’s office. Staff was rude from start to finish, from the lady that answers at the switchboard to medical records person. Unprofessional.
I had stage 4 kidney cancer in 2017. Aug. 2018 cancer was gone and had eaten 35% of t12 vertebra . A Dr. wanted to install plates with screws to stabilize my spine. DR.. Derrick Cho had done a splnal surgery for a friend and after a …
Did not enjoy the experience there with my relative. The room was filthy haven’t been cleaned in several days. Upon arrival to pick my relative up I was asked to move my vechicle if I didn’t stay with it right then sure not problem but I …
Security and people at front desk are insensitive I didn’t get to visit my uncle while visiting town because I was under 18! Fortunately My Uncle Came Out Of Surgery Fine and Nurses Beyond That Point We’re Fine about it
Had a 2514.12 emergency room bill insurance paid all but 175.07. Got a debt Collection letter in the mail for that amount. Called Jackson Hospital to inquire about the debt since I’ve never gotten a bill and they said they had texted the …
The nurses here are amazing to say the least. They’re so kind, their bedside manners are the best I’ve seen at a hospital. They rook great care of me while I was here.
I had my first born son here during October 2021. The entire experience was amazing. Every employee, nurse, tech, doctor, treated me with kindness. There was adequate information given on everything I needed to know, from breast feeding , …
Went in for COVID infusion treatment. Waited for hours, but that was expected. I was then left unattended while hooked to an IV receiving treatment for an hour. Not a pleasant experience, but again, not surprising. …
There’s a physician here at Jackson Hospital that is totally inadequate her name is Ana l. Tejero,D.O. I wouldn’t refer my (pet) to her, don’t want to listen to the validity of what the patient, is stating concerning their medical concerns …
I usually don’t do review but this is the worst…Been here since 230 pm been. In a room have taken blood three different times for the same test cause the lab keeps screwing up…..and still hvnt seen a Dr and have to constantly go ask what they are going to do…will not be bk
Worst hospital ive ever been to been here 3 hrs in the room havent seen a doctor yet i can barely walk cuz my infection and they cant give me.pain shot cuz i have kids sometimes single moms have no choice but to take there kide where they go not everyone has family around
My kids and we’re very sick and needed to be seen as one of my sons was having difficulty breathing the nurses got him squared away pretty quickly but were all but too prepared to let me know they weren’t good at taking fetal heart rates …
I was admitted to Jackson’s hospital last year 2 days before Thanksgiving. I was transported there by ambulance. I informed the admissions nurse that I did not want to be at that facility but she refused to allow me to leave. I don’t know …
My Mother was in a room for several days and was treated well. She needed lots of attention and got it. Case worker worked with me well to set up aftercare. It 8s an older hospital and it shows. I’d probably give 3.5 but will round up for the staff.
My treatment here both visits was EXCEPTIONAL!!! I had my hysterectomy Sept. 2nd, and had to return this Sunday b/c of unexpected bleeding. I received the BEST care from the time I was admitted Sunday until I was discharged Tuesday evening! …
Well oh no it’s easy to get in everybody was polite to work in there there was a lot of people in there. It seemed to be very clean yes it was a long wait I spent an estimated time of 5 hours in there but all in all it was worth it because …
Their parking garage is horrible. There is no security patrolling. Two of the three handicapped parking near the door was taken up by cars with no handicap plate or placard. Why would you have only three handicap spots near the door to the …
I had my baby here. Labor & Delivery staff were great! I absolutely loved my experience at this hospital. I had a baby last year at Baptist South and was determined to never have another baby there after a terrible experience. So I vowed to …
(Translated by Google) we slime
(Original)
we schlime
Baddddd
Went in cause I was tachycardia and was sent by another doctor the nurse who did my intake was super rude she ripped the leads off of my ECG then sent me back to the waiting room. I waited a couple hrs then left. Worst treatment I have ever …
They are very
Took to long
Great hospital
Good hospital
Great
Comfortable and friendly
Horrible customer service
Access was good.
Professional Doctors and Nurses. …….
The best hospital in Montgomery
The worst
E.R. is unprofessional and extremely rude.
Its ok
Thank you ICE Team for stepping!
My opinion isn’t needed or does it need to be voiced
Very good staff especially on 5th floor!!
I can’t even go in my grandmother’s ROOM!! THIS IS AN OUTRAGE
Best hospital for therapy and treatment!!
TO MANY TO LIST . MOST DON’T LISTEN OR CARE . IT’S JUST A JOB TO THEM .
Was refuaed care a few times. Not cool
June 1 2015 i almost died they saved my life.
Everyone was very sweet and understanding!
The staff at the ER desk are the rudest I have ever met.
Worst hospital ever..they almost killed me! I will never go back! 😡 …
N/A
Wow absolutely rude! I just got off the phone with the office with a question and got hung up on.
They will not bring food. Stole my phone watch.
Best hospital I’ve ever been to actually
Jackson is the worst place u can take ur loved one on top of that my wallet got stolen from up there
I was visiting a parishioner. Pleasant waiting area. Positive experience.
Husband had his sleep study done in the Goodie building there
They will have you waiting a whole 24 hours, and will take someone who came after you before you.
rude and unprofessional. you all need to check the staff that you’re hiring because they’re disgusting.
Made me feel comfortable and staff was wonderful. Anything I needed they were right there.
i had a band in when i had surgery after it it came out the same day and they wont do anything about it
Absolute joke been waiting for hours was the only one here and still haven’t been called back !
so far it sucks…got my wife back in triage right away in excruciating pain…got her into a room and haven’t seen a soul in 45 minutes, while people are bullshitting in the hallway at the other end…
Great Service for my wife , felt like I was at getting room service by the great nurses.
Terrible hospital! Never trust the nurse practitioners!
Do not go to Jackson Hospital, the services are terrible, this facility should not be listed as a Hospital.
I hated working here, it’s old and gross- the nurses are bullies and don’t care about the patients at all.
Poor customer service and not knowledgeable nor skillful …they don’t take people health seriously nor they concern about doing a excellent job .horrible hospital wouldn’t recommend it to a dying dog!!!
I’m absolutely amazed at the service I received here, the staff was nice and friendly they were a little slow but at least they took their time to provide me some relief.
As a former employee, I say stay away. The ORs used to be nasty. Doctors are rude and don’t care. This is where people come to die.
I’VE BEEN IN JACKSON 3 TIMES FOR SURGERIES. ONCE I WENT TO THE ER BECAUSE I HAD A RUPTURED DISK. THE ER PEOPLE THOUGHT I WAS THERE TO GET PAIN MEDICATIONS, I WAITED OVER 8 HOURS IN THE WAITING ROOM BEFORE GOING TO BAPTIST EAST TO RECEIVE …
Friendly and all supportive nurses and doctors here, ❤️ thank you
Awful Hospital. Have to beg to get anything done… meal on time, medicine on time. When complained to the staff I was quoted “some people are slower than others”. Very unprofessional!
I have been using Jackson Hospital for 17 years now and I have never been disappointed I have always gotten the best of care.
Exellent staff. Dr Brown was very thorough and nurse scott was very nice and persistent on checking on me…
Emergency room. Slow, slow service. But I assume that’s the norm. It seems that you sit in the waiting area and you get better or die on your own. Very frustrating.
I recently had surgery (emergency appendectomy) and the staff at Jackson, from my surgeon to housekeeping, gave me excellent care and attention.
Been three times for my little one. During each visit I was seen within a reasonable amount of time and treated kindly.
The emergency room quality of service was terrible,we stayed in the e.r for 3 hours and they didn’t do anything and the nurses were rude and terrible,do not go to Jackson they do not care about u
Bad experience I really don’t like writing bad reviews but it must be done so that some changes can be made Security officer Q Harris treated me and my children very bad yelled at me because I did not know the rules first time at this …
dr farrah was there one night and he told me f—– you. and also the orther night i was really sick and dr urill patel was rude.
I must say that Jackson Hospital is very clean the teams of medical staff are very caring for there patience (me2) also there family members…. Thank You Team Jackson’s 💯 …
I am a regular at this hospital due multiple health reasons.Always had a positive experience.They went above and beyond to find out why I was not receiving meds that I should’ve and helped me find a specialist.
It’s been an hour now since I ask for cleaning services to come and clean the restroom. I have already empty both trash cans in the room…When did we stop cleaning the room for the sick.
They told me I had an ulcer and sent me home when I really had pancreatitis!! They just dont really care about people. Dont risk your health.
I recently had to go to The ER for something and I was treated very well.Everybody was nice,helpful and professional. I was at ease the entire time.
Just horrible staff..my sister has now been waiting 2hrs just to come from dialysis.. OMG.. they missed give her the antibiotics the night before and keep refusing her pain meds until they see her womb.. it should not be this damn difficult
Beware of Jackson hospital…. that’s all I’m going to say.. I had the worst experience ever at this place.. I wouldn’t bring a dog up here! And if I had to go back to this place I’ll rather die at home.
Doctors and nurses were great. The men’s and women’s restrooms on the 2nd floor were deplorable. This is a nasty hospital. I would not choose to go there….
I will be having back surgery on February 8th at Jackson Hospital in Montgomery this is my third go-round and I know I’m in God’s hand and everything will be alright amen they are a wonderful staff that works there at Jackson hospital and they take very special care of you there.
Questionable management. Disorganized. Poor quality of care in the ER. God awful billing department. Do yourself a favor and just go to another hospital.
If zero stars were an option they would get it! This the poorest run business I have ever been in! Most employees are very rude and unprofessional! It’s bad enough you are there because of an illness and then you have to deal the staff treating you like crap!
No hospital or institution is “good” or “bad”. They are ALL built of people-some better at performing their job than others.
THE E.R. FROM THE DOOR TO TRIAGE IS ABSOLUTELY HORRIBLE!!!!! I UNDERSTAND NEW POLICIES ARE IN PLACE DUE To COVID BUT THAT DOESN’T GIVE THE STAFF The RIGHT TO BE HATEFUL. THEY ARE SUPOSE TO LISTEN TO THE PAICENT NOT YELL AT THEM!!!! THERE IS …
The parking is horrendous!!! There’s never any valet parking… at least not during daytime hours. Night time is definitely the best time to visit!!! The staff, so far have all been great though!!!
They are taking care excellent care of my mother in law, although I don’t get to visit her due to the coronavirus,my husband and father in law are extremely satisfied with her care.
You got to be kidding me, they put you in the hallway to be seen. I have yet seen a friendly person. Making sure they don’t charge me for a room. Tallassee at least puts you in a room
This hospital has overall been very good but I went in the other night for coughing and a fever I also have a covid test pending and the took me through fast track and the nurse I had was down right disrespectful and she started talking to …
the OB 4th floor waiting room is waiting to be cleaned . the table is filled with dust and the trash is swept under the chairs. literally checked every counter i saw for dirt.only 5 out of 25 passed my inspection lol. simple things like that make me not want to go there anymore .
The hospital staff is amazing however they don’t have the cafeteria open on the weekends even though there are still patients and family and staff that need to eat I think that is completely wrong and kind of mean you have to make your …
WENT TO ER ON 11-14-21 WITH SEVERE NECK PAIN THE RN WAS UNPROFESSIONAL THE NURSE PRACTITIONER WAS TERRIBLE AND THEN WAS TOLD IT WAS MUSCLE SPASMS IN MY NECK I KNOW WHAT MUSCLE SPASMS ARE AND THATS NOT WHAT IS CAUSING MY PAIN GOING TO FIND OUT SOMEWHERE ELSE THANKS FOR NOTHING
This is strictly a FOR PROFIT Hospital! You
should avoid coming here for anything if you possibly can. Their billing department is the absolute worse and will send you over to a brutal collection agency without sending you billing invoices. BEWARE!!
The staff who speaks on the phone is very rude and lacks good manners. She just hung up the phone call in the middle of a conversation. I don’t even want to visit the company who hires a person who don’t even have a proper phone etiquette.
Called in the morning to get test results that the lab sent over earlier. Told them the condition was worse. Called back again at the end of the day and still did not let me speak with a nurse about the condition.
It’s 25 degrees outside and the heat doesn’t work for the entire floor of labor and delivery. Just blows out cold air. Maintenance couldn’t fix and went home for the night. No heaters and still no heat. Run down facility.
If you or anyone you care about is unfortunate enough to need an ER, stay far away from this one. My grandmother had a stroke this morning and was taken to Jackson Hosp. ER and is still sitting in the hallway at 8:00 pm. Unacceptable!!!
Food in hospital is horrible. Faculty needs updating. Not impressed with majority of nurses who are rude and lazy. Worst hospital I have ever had the misfortune to be a patient.
Absolute worst hospital ive ever been to treated one symptom out of multiple didnt tell me why i was sick told them i needed tested for something specific asked for urine i left it where they told me to never tested it left it on the table …
Wish I could leave less than 1 star. Horrible employees, rude employees. If asked by an ambulance driver which hospital you want to go to DON’T SAY JACKSON.
My mother worked here as an RN before she was a patient. Sadly due to someone’s negligence on the 5th floor…she’s now an amputee. Used to be a respected campus now its just horrid.
MADE APP W/DR AND WAS TOLD TO GO TO ER AND ASK FOR DR BROWN! HENRY WAS RUSHED INTO SURGERY AND HAD 2 STINTS PLACED INTO HIS ❤ ! WAS TOLD HE WAS HAVING A HEART ATTACK! THE DR DID AN AMAZING JOB! HENRY WAS VERY LUCKY!
Chelsea Dixon is tremendously knowledge nurse
She is caring and has respect,for her patients
If I have to come back too the hospital,I would want Chelsea as my nurse.This post is for Mr William Carr.
went because my doctor is out of town unable to refill prescription that prevents seisures and because i have an infected wound that led to a fever. they dismissed me saying that they dont give out pain meds (i wasnt asking for any) and …
Go somewhere else if possible! You’re in a prison.Youre not allowed to smoke a cigarette even after you have a private room. Youre not allowed to walk around or leave your room. You’re not allowed to leave. You have to walk through a metal …
To nite i went to the Jackson Hospital. My Nurse name was Donna Wimberly she was one beautiful + wonderful lady i ever met n a hospital she heard me out on every detail i had to explain she was all ears to what i had to say she didn’t rush …
The worst the beds are bad an hard the nurse in the er were the worst I ever experienced I had gallbladder surgery 2 days ago an if I ever need surgery again if baptist hospital don’t have the doctors I will go to Birmingham ala it’s …
Drove by this hospital for the first time and it is an impressive huge hospital. Looks state of the art! I have not been inside for services but wow its eye catching!
Seriously these guys SUCK. And they never answer the phone and when they do please believe they hang up in your face back to back as soon as you ask your question. Like it’s too complex of a question for their small minds to handle. And …
Worst experience ever. Was put in bed in the hall. Took 3 hours for dr to see us. Had no knowledge of my chronic illness and seemed not to care. Left with no help and had to go to different hospital. I am sure they are going to want to charge me full price anyway for nothing!
Do not go to this hospital. They will kill you like they almost did me!
I was a patient for seven days. I was NOT treated for the REAL health issue. I am changing my insurance so that I will never have to return to Jackson! Upon discharge, I was referred to a Doctor from another country. Upon my first …
The er was great. Get to the 6th floor and everyone’s an idiot. They don’t let you know anything they let you chill in pain without even talking to you. There food is nasty as can be, I wouldn’t recrememd this hospital to anyone and this is …
Horrible from the moment I walked in to the moment I left. The customer service was lacking in all areas. The woman checking in was rude , the man who checked my temperature and stuff was a jerk, he even called his coworker fat in front of …
I always get good service and treatment when I have to go to the hospital. Unfortunately because there are so many people just trying to get pain meds they don’t try to go in to detail about what is causing the pain. They do that to cut costs on the patients with no insurance.
My firstborn was born here wonderful facilities and faculty members physicians to and headquarters healthcare administration and professional providers teams coaches to properly illustrated how to put the children in the vehicles been released from the hospital breezeway.
The worst experience of my life and still dealing with it.
I was there 3 DAYS without seeing a doctor. On 3rd day called hospital advocate who was a zero! …
My initial greeting at 7 A.M. by the young female receptionist was rude and not welcoming at all. As shift was changing and the young lady was coming in she insinuated that we the people waiting to sign in were a burden and unimportant …
Perfect!!! From our pre-admit check-in, through processing into the OR, recovering for 24 hours prior to discharge, and then discharge…all perfect. I don’t remember all of the names of those we should thank; they were numerous. Carmen …
Waiting in the ER for over an hour and still not seen. We have a 3 year old in pain, yet they keep calling people back and these people aren’t in the waiting room. So they wait 10 minutes and call them back again. This is ridiculous , if you feel ok to go wandering, you need to get to the back of the line. STUPID
staff turn over seems very high. the new nurses are not trained on the hospital it system. the heat doesnt work. maintenance broke the water pipe to the room while working on the heat. we were moved to anothet room with the same issue.
Don’t go to this hospital. I am a nurse from out of state and this hospital is dangerous and should be shut down. They did nothing to help my child and if it hadn’t been for Haynes transportation, who demanded my son to be intubated prior …
Jackson Hospital is an amazing Hospital! the doctors, nurses, techs and Surgeons did a great job when I had pancreatitis, and gallbladder failure, it was a great experience! spent 8 days there total, no complaints! 5th floor was amazing!
My grandmother passed away here Five years ago and my father, the love of my life, five months ago. My father spent over a week in CCU and began to recuperate. The very day he was moved to the third floor of the med/surgical wing was the …
This is by far the worst hospital ever they’ve lost my father belongings and on top of that nobody even knew what room he was in the staff was not helpful and very rude nobody cared or had any sympathy the corporate should reevaluate the …
My mother passed away on the way to Jackson Hospital, what a horrible experience!! I’m her oldest and live out of town… I started calling all the hospitals to see where my mom was at, called Jackson Hospital twice and twice they told me …
I wish negative stars were an option. I brought my mother to Jackson on March 30th because she was having classic signs of a heart attack. They ran an EKG and blood tests and diagnosed her with GERD and sent her home. The room she was in …
Having high blood pressure and tingling in my arm and leg all they said i needed a dr to go see. I will never ever go here agean. My wife visited same time due to her jaw. They was very rude to her and black bastard gave her 3 shots. In hip …
Don’t take your family here for surgery communication is horrible by doctors and nurses. Killed my mom last year during surgery. Surgeon said it was worse than they thought like he never seen any of her paper work or never knew how bad it was.
Visited a family member in this hospital. I have never seen such filth. The bathrooms on the 1st/2nd floor are horrendous. The break room or “vending” area is so nasty. It stinks and needs a deep cleaning. It’s the perfect place for …
ER, ICU and regular room nurses have no idea and very clearly do not care what is going on. IV bags not changed out or just not working, important information unknown by new staff at shift change or when moved, reminding staff constantly of problems they said they would handle half an hour ago.
This hospital is trash af. They dont know how to do nothing right. The staff doesnt treat you any good. They take 30 mins to change you. And the doctors have bad attitudes and can be stressful. They made my mother cry multiple times and she …
The best!!! Outpatient staff ever!!! From the prep nurse, to the nurse helping with my procedure. The transport guy was great!!! One of the the men’s last name was Powell. Once he found out who my brother was; it was on!!! Discussing …
This is not about the doctors or nurses. This is about the terrible woman at phone service who hung up and won’t even explain or transferee me to the right building because she is lazy and rude. …
Spent 16 days in the hospital. Everyone was excellent! Responded to my cardiac emergency quickly and worked to get me stabilized. They watched me like a hawk to entire time I was there. I love Jackson Hospital!
While I gave VERY HIGH marks regarding my treatment by Dr. Sharma, Tara, and other staff, I was astounded to learn about the latest “lawyer-proofing” tactic of the clinic. When a patient is seen, he or she must complete 20-25 pages of …
Average as hospital’s go, some doctors and nurses are very good, most though are incompetent and need to be working at a Doc n a Box. This is my third surgery at this hospital you are treated like your time and feelings do not matter,and …
Doctors are incompetent; one doctor changed his diagnosis and instructions three times in one conversation. ER was not helpful at all; they were only concerned in covering their own rear end instead of taking care of their patients. Just a horrible hospital all around. I would NOT recommend going here if you can avoid it.
Came in by ambulance on a major medical problem not gonna discuss it on google. Was told told ohh there nothing wrong with him just having a panic attack. Not to mention I over heard staff saying that I was faking my condition at the time …
Not only did they not listen to me tell them what I had & med. I needed…..They refused to even test for it…..Not to mention the staff of women in the E.R. I’M ASHAMED TO SAY WERE GOSSIPING AND ACTING LIKE TOTAL CHILDREN…I THOUGHT …
I was kinda rude at first due to being in excruciating pain. I didn’t mean to but my nurse Shelby ( couldn’t catch a last name) she was the goat ! She helped me the best she could. & the nurse practitioner (Jasmine) was super sweet ! Thank …
I’ve been given medicine I’m allergic to and a surgery I didn’t need and didn’t consent to while being hospitalized here. I wanted to go home since I was stable, but all they was put adavan in my IV to knock me back out. This went on for two weeks! I wouldn’t even trust taking my dog here!!
Recently went to Jackson for a sever infection in my leg that was getting worse. I went to the ER about 7:00 pm. Like all ERs it does take a while to get seen. I went back about 8:45. Timing depends on how bad your cause of visit is …
It was the worst experience I’ve ever had in my life. Arrived at 360 with a severe cut to my hand and a tendon cut. The orthopedic doctor doctor Davis. Never showed up. It is 10:10 and I’m still here. I would have gave him a zero so they wouldn’t let me write a review. I hope I never have to come back
I’ve changed my rating from 2 to 5
I’ve been using Jackson Hospital and I’ve been completely satisfied 100%
I’ve used the lab, imaging and I’ve seen several doctor’s. Everything has been going great! Compared to other hospitals here in Montgomery it’s number one.
I went to Jackson Hospital 7/19/17 because I was involved in a bad car accident. Everything went smoothly as far as processing me. Upon arrival I had a laceration on my left finger from when the car flipped over. The cut was showing my meat …
Stay of elderly parent Joseph Broadnax – I want to express my dissatisfaction with my father’s hospital visit of approx 2 weeks. Most of the staff was unaware of his condition and care needs. I would give praises to 4 out of the over 20 …
After living in Northern Virginia for twelve years and being accustomed to first rate medical service, I have been shocked and infuriated with Jackson hospital. We had no idea that medical services would be so bad. The billing …
Jackson Hospital is a wonderful hospital. The doctor’s are caring and knowledgeable. The nurses and staff are attentive. …
I had an episode in the lobby of the hospital this past Tuesday morning. I thank all the medical professionals who took immediate action to take excellent care of me. The staff was compassionate, professional, and truly showed genuine concern for me! I thank God for each & everyone of them!💞 …
My grandmother was admitted and they didn’t bathe her for three days. The nurse argued with me when I asked why my grandma wasn’t at least given a sponge bath. Terrible experience.
I was there with my boyfriend because he was in unbearable pain. It was an empty ER and it took them an hour to see us while the nurses were talking about trucks, booze, and watching videos on their phone. When he finally was seen, the …
The nurses and staff are very professional. They showed a genuine concern for my husbands health and me, as his spouse. We are frequent visitors due to my husband’s health.The atmosphere is always pleasant and friendly.
Just left there and it was by far the worst experience I’ve had at an er. Staff was rude, doctor literally came in to say hi. My nurse was a sick from hell. I’m in there for an extreme panic attack and I’m out of all my anxiety meds. I was …
HORRIBLE!!!!!!! in the ER with a family member. With heart failure and mucus build up in chest. Waited for 1 hour in
waiting room after triage …
If you care about your health or that of your family, DO NOT GO HERE. My mom went to the Emergency room and was sent home with antibiotics and diagnosed with a “UTI” even tho she was very very sick. The staff was very rude and had no …
So far we have had a great visit. The staff have all been great. They listen and help as much as they can. My only complaint was getting meals when my wife first got admitted. She was admitted in the early morning but didn’t get lunch. It wasn’t until night fall she finally got a meal.
My husband and myself have both been admitted to Jackson Hospital two years apart. We both received excellent care in both the emergency room and while admitted to the hospital. The kept my husband until they found out what was wrong with …
If you are ready to die go to this hospital they will do their best to kill you. I spent 17 days in ICU and I had to be life flighted to Dothan because I was almost dead. When I got to Dothan I was in septic shock with pressure sores on …
Do not come here if you are sick.
These people will let you die!
Their emergency room is always packed …
WORST HOSPITAL ON THE ENTIRE PLANET!!! When I say they deserve 0″s infinity! They have the worst bed side manner! The staff is very unprofessional didn’t give a damn about the patient. I hate them!! ER is trashy and the front desk as well. …
Wife came here for pregnancy issues. I tried to come in to get here on discharge and forgot a mask. Had knee surgery where most of it was removed and a heel that was shattered and can barley walk. When I asked about a mask was told I need …
Jackson hospital doesn’t receive the recognize that they deserve. The morning shift as well as the night shift has been absolutely incredible. I’ve been on the 5th floor and much love to April, Marinda and Trisha from first shift. Also …
My husband was scheduled for surgery at 9am . He didn’t get taken back until after 2pm. No one notifi9me of how the surgery went or when he was put in a room. I waited in the waiting room until 8:15pm where I was the very last person in …
If you have to go to this hospital, take pictures of every form you fill out, get employees names, and follow up with them if you don’t receive a bill for your visit. They’ll just send unpaid balances to a collection agency with no effort …
My mother age 74 was transported to this hospital in June for Quadruple Heart bypass. She was stapled from behind her ears, down her chest & they harvested a vein from her leg so staples all the way down one leg. She was Released from ICU …
Went in for a colonoscopy and had a wonderful experience. Nurses, Techs, Doctors and all other staff were great. I would give them 10 stars if they had 10. Nurses were experienced and sincere. Top notch! Felt I was in good hands.
Brought my husband in before 9 am for his 10 o’clock surgery. It is 4:35 and he is still holding awaiting surgery. Went to the gift shop and the woman working there never spoke or looked at me. I shopped around for a minute and was the …
I will give just one star because I cant give zero stars! Worst patient care I have ever received! I got hurt in a bike accident. No exam by the dr in fact he asked me what hurt and I never saw him again. No care by nurses, no pain meds …
My son and I had to go to Jackson hospital ER because he had metal in his eye. We were both nervous. But they ER staff were absolutely wonderful. The nurses were great and the doctors were superb. They explained everything before they did it and educated us along the way. Dr. Owens was also wonderful.
Nice staff Lady name Shatarra is the greatest ever,her smile an loving kindness is enough to heal anyone that comes in contact with her simply angelic.Thank you all for your work Jackson Hospital an staff!!!
This is the ABSOLUTE WORST HOSPITAL EVER!!!!!! They have the most inconsiderate, most rude, meanest nurses of ALL TIME. I cried so bad after I had my son there because of the way they treated me. I’m 19 years old and had my son in January …
If you want your family members to live, DO NOT let them step foot into this hospital. The doctor’s do not make decisions that are in the best interest of the patient. They lack bedside manners. A doctor I spoke with on the phone told me …
Doctors told my dad to come to the hospital to get admitted and had to come in through the ER. When most people are sick they need someone to drive them because they are too sick to drive themselves. Now they will only let the person being …
I made some cupcakes for the family of a patient, put the room number on the bag, and left them with the front door attendant. The front door attendant sent the cupcakes up to the family with a nurse that was on her way up, and the nurse …
The ER staff was completely unprepared for my child’s seizure emergency, the Dr was so “busy” none of the nurses could find him and he was too “busy” to speak to my wife, patients mother on the phone. I was telling them what he needed for …
Surgery on left ovary the staff is as awesome. Very caring staff the wait was long but well worth it. Obgny Dr Gregory Jones goes above and beyond his duties as a Dr. thank you so much .
I am so sorry I could not give less than one star. This is the absolute worse Hospital/ Medical Facility I have ever experienced in my 63 years here on earth. I would not bring my fish here didn’t want to say dog because I value the life of …
The worst hospital I ever been to waited for hours no treatment they sit u in a hallway with other sick people
Two days ago I was admitted to Jackson Hospital in chronic heart failure my heart was beating only 45 times per minute. The nurse in the ER said I need a pacemaker and then I was going to be kept overnight with no food after midnight do the …
I went in for a toothache and found out I had very high blood pressure it was in risk of having another stroke the staff, my nurse destiny, James the man who came around to check on everybody my nurse practitioner and everybody that crossed …
This hospital and staff are the best hands down! I’ll never go to any other medical facility when in need of medical assistance of any sort! Special thanks to the ER department! Those Doctors and Nurses Rock!!!!
So I do want to say this is a good hospital but I have some complaints that need to be here. I’ve been to this hospital numerous times. I’ve had my tonsils & adenoids removed there when I was like 9 years old. I have also gone there for …
Who gives them ( hospital staff) the right to turn any parent away because your child has had 2 previous visitors. My son is in ICU and they refused to allow me in to speak with him or anyone handling his care! I walked right in past only …
I have never in my life seen a more dysfunctional and careless health team than the neurology on the 7th floor. Told us 12:30 for a test and here we are 2 hours and counting waiting for a team that doesnt care about a full waiting room, …
I have never been to a hospital like this one… Absolutely horrible!! My husband arrived last night for heart issues… He was admitted however there was no rooms available so they left him in the ER all night.. which I can understand if …
Delivered our first baby here and some of the nurses, especially Arlina, are life changers. These are by far some of the nicest and most sincere people I’ve ever met. We had an amazing experience and I couldn’t ask for anything better. …
Had Outpatient Surgery and they couldn’t have been nicer or more professional! Anesthesia, while Super Great folks, did the worst job I’d ever had on intubation! My throat has never hurt after surgery, but it was miserably sore after this …
So far so good!
I’ve had 3 visits here in the past 2 years. Twice I was in & out in 45 minutes (I’m not joking!) And the other time I left after 3 hours of seeing no doctor. …
Too many deaths been at this hospital! I recommend if u you’re about to die, please don’t stop, they killed my grandma, my grandma was perfect fine that night, everyone that goes here, always die! My cousin has a story dealing with his grandparents .. PLEASE DONT GO!! GO TO BIRMINGHAM OR UAB SOMEWHERE!!
First time here got to go all out. ER, room, cath lab, CCU. Older part of the hospital is dated but well maintained, new areas were nice, but the staff were excellent. Only 1 person during my entire stay would have been a little less than …
My wife is here Now and she said it’s blood everywhere. All on the toilet, seats in the lobby, stains and just filthy. She said if she didn’t have to see a doctor real bad she would have left. People without insurance is being treated …
I went to the ER yesterday at around 3:00. It was my first time going to the hospital alone and the nurses were very friendly and helpful! I was immediately taken back and got all of my samples done. …
We had a clean room, the nurses and techs were very helpful, and the hospital is a pleasant environment. While waiting for my mom to come out of surgery, the desk folks were kind and kept us informed. I decided at the last minute to spend …
I had fine treatment in emergency, but you need to know that their billing system is messed up. They just text you a link. I don’t pay for things through text or click on random links, and the text doesn’t have an account or patient number …
I wish we could give more than 5 stars!
My wife and I couldn’t have asked for more compassionate professional medical care during her 5 day stay. From ER for 2 days to room 603 for 1 day to …
The doctors and nurses were wonderful. But the white old lady with glasses sitting at the doors to get a badge to come in the hospital is rude and gives false information. Java coffee shop lost my business because of this woman. Need to get her away from front door.
Had to come to the ER over an infection in my finger and everyone was so nice and awesome!! Thank you Ms. Sheila, Dr Beck, my nurse and even the pharmacist was great!! Glad I don’t have to come often but if I did this would be my go to!! Thanks guys…I hated to go but loved to leave!! Oh and I was in and out…no wait time either.
I’ve never been at a hospital with such poor communication. Nobody knows what’s happening. Don’t ask questions they won’t get answered.
Made a trip to Jackson ER Saturday morning for severe pain in my back.The doctors the nurses and the staff was the most professional I have ever seen add the most courteous to me while in the emergency room. …
ED nurses, doctor, and front desk were all professional and patient. My 7 year old was brought here by EMS with neurological symptoms back in December and the care was excellent. They knew what they were doing and played a vital role in my child’s care before transferring to children’s. Thank you all!
Don’t go to this hospital grandma died there and they can’t tell what was wrong and doctors don’t talk to you and staff is rudd
My 87-year-old mother was at Jackson Hospital for a week for a bowel obstruction and a UTI. It was the worst hospital experience we have ever had. I truly think because of her age, they stuck her in a room and said, “She’s old. Whatever.” …
If I could give this place 0 stars I would. I went here in 2016 for a viral infection (flu) and was not keeping anything down. I waited in the ER waiting room all night and was sent home with no treatment. I ended up going to a different …
My dad has been in the hospital since June 1st.There is a big cockroach in the corner down the hallway. A doctor was actually calling about the bug. I can tell by the tone of his voice that whomever he was talking with didn’t really care. …
I had a worst experience with Jackson Hospital. The doctors are horrible. I went to my family physician for a testicular swelling. He recommended me an ultrasound, I did that. The report shown it as a benign testicular moss. Then he …
The room my mother was in had a broken faucet on the sink inside her room. The faucet would not turn off or on. Nothing was ever done about it the whole time she was there and something was said about it.
No care for the patients. Had to check in for surgery at the ER because the mane building was closed for the night. 8 hours later we were still waiting in an ER room with no control over the temperature. Got a sinus infection as a result …
My cousin was brought from a nursing home to the Emergency Room by the Ambulance. Staff and all was rude and inconsiderate! Only 1 person could visit her within 24 hours. SMH! Please don’t take me there for anything!!!!
My mother needed emergency care a couple of days ago, and the nurses there were so kind and thoughtful to her in making sure she was comfortable. They ran an MRI and CT scan to see what was wrong with her. These nurses are amazing. …
Rude people! Especially as you come in the door. My grandmother is currently there and they basically told us to “be prepared”… they just gave up and quit working with her.
Called to get fax number for medical records for a doctor’s office. Staff was rude from start to finish, from the lady that answers at the switchboard to medical records person. Unprofessional.
I had stage 4 kidney cancer in 2017. Aug. 2018 cancer was gone and had eaten 35% of t12 vertebra . A Dr. wanted to install plates with screws to stabilize my spine. DR.. Derrick Cho had done a splnal surgery for a friend and after a …
Did not enjoy the experience there with my relative. The room was filthy haven’t been cleaned in several days. Upon arrival to pick my relative up I was asked to move my vechicle if I didn’t stay with it right then sure not problem but I …
Security and people at front desk are insensitive I didn’t get to visit my uncle while visiting town because I was under 18! Fortunately My Uncle Came Out Of Surgery Fine and Nurses Beyond That Point We’re Fine about it
Had a 2514.12 emergency room bill insurance paid all but 175.07. Got a debt Collection letter in the mail for that amount. Called Jackson Hospital to inquire about the debt since I’ve never gotten a bill and they said they had texted the …
The nurses here are amazing to say the least. They’re so kind, their bedside manners are the best I’ve seen at a hospital. They rook great care of me while I was here.
Are you considering trusting this facility with someone you love? Please read about our experience in March. …
I had my first born son here during October 2021. The entire experience was amazing. Every employee, nurse, tech, doctor, treated me with kindness. There was adequate information given on everything I needed to know, from breast feeding , …
Went in for COVID infusion treatment. Waited for hours, but that was expected. I was then left unattended while hooked to an IV receiving treatment for an hour. Not a pleasant experience, but again, not surprising. …
There’s a physician here at Jackson Hospital that is totally inadequate her name is Ana l. Tejero,D.O. I wouldn’t refer my (pet) to her, don’t want to listen to the validity of what the patient, is stating concerning their medical concerns …
I usually don’t do review but this is the worst…Been here since 230 pm been. In a room have taken blood three different times for the same test cause the lab keeps screwing up…..and still hvnt seen a Dr and have to constantly go ask what they are going to do…will not be bk
Worst hospital ive ever been to been here 3 hrs in the room havent seen a doctor yet i can barely walk cuz my infection and they cant give me.pain shot cuz i have kids sometimes single moms have no choice but to take there kide where they go not everyone has family around
My kids and we’re very sick and needed to be seen as one of my sons was having difficulty breathing the nurses got him squared away pretty quickly but were all but too prepared to let me know they weren’t good at taking fetal heart rates …
I was admitted to Jackson’s hospital last year 2 days before Thanksgiving. I was transported there by ambulance. I informed the admissions nurse that I did not want to be at that facility but she refused to allow me to leave. I don’t know …
My Mother was in a room for several days and was treated well. She needed lots of attention and got it. Case worker worked with me well to set up aftercare. It 8s an older hospital and it shows. I’d probably give 3.5 but will round up for the staff.
My treatment here both visits was EXCEPTIONAL!!! I had my hysterectomy Sept. 2nd, and had to return this Sunday b/c of unexpected bleeding. I received the BEST care from the time I was admitted Sunday until I was discharged Tuesday evening! …
Well oh no it’s easy to get in everybody was polite to work in there there was a lot of people in there. It seemed to be very clean yes it was a long wait I spent an estimated time of 5 hours in there but all in all it was worth it because …
Their parking garage is horrible. There is no security patrolling. Two of the three handicapped parking near the door was taken up by cars with no handicap plate or placard. Why would you have only three handicap spots near the door to the …
I had my baby here. Labor & Delivery staff were great! I absolutely loved my experience at this hospital. I had a baby last year at Baptist South and was determined to never have another baby there after a terrible experience. So I vowed to …
My experience with the staff was amazing each nurse and PCT I love em but my room was horrible from the smell to the Ac/Heat not working..