The Jackson Purchase Energy Corporation is a cooperative electrical power company that provides services to the Counties of Livingston, Marshall, Graves, Carlisle, Ballard and McCracken in Western…
| Friday | 8AM to 4PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 4PM |
| Tuesday | 8AM to 4PM |
| Wednesday | 8AM to 4PM |
| Thursday | 8AM to 4PM |
6525 US Highway 60 W, Paducah, KY 42001
How can 1 person who seldom cooks, does 1 load of laundry a week, air dry my clothes have all new appliances, have a 450.00 light bill and im on social security
Worst service
trash
Won’t fix power
Great people and service.
this is a disgusting power company.
Over priced long outages poor overall service.
Moved to HWY 60 past Tractor Supply
I’m another victim of Jackson purchase energy.
Poor company cut off power without warning over priced pathetic
Rates aren’t the best, but the folks at this facility are always kind, helpful, and professional
The inside is still closed but you can still pay bills in the drive thru
Electric bill more than tripled in one month! They are robbing money right out of people’s pockets just because they think they can!!!
Why do we have one power outage every week and still get gouged with high energy prices??
This place is high way robbery!! How do a electric bill cost more than the rent!!!! This is crazy. They are so expensive, and it makes it even worse that certain places have to use them.
Transformer went out, they fixed in within 1.5 hours of reporting the issue. Awesome provider.
Transformer blew, they came were courteous and quick. We were back up and running in no time. Great job. Thanks.
Great service and great people!
They are big scammers do whatever they can do to make it harder on you to pay your bill. I’ve been on time every month and now I don’t have an option to pay my bill through my bank draft because of mistakes on there ends, horrible service the lady just hung up in my face. I hate doing business with them there horrible at what they do
Terrible company with poor management. They charge nearly $400 per month for what I would consider normal usage and the power is out twice or more per week. It’s 2019 I don’t understand how the infrastructure and pricing is this bad.
UPDATE: New light installed today 8/19/21 – quick service – great job! Thank you! …
I took possession of a home in Calvert City, KY the first week of January. The house is unoccupied until I move down. I have 2 refrigerators and two microwave clocks that we’re the previous owners. That’s all I have and my bill is $698. It …
Jackson Purchase robs money from us every damn month!! One month it goes from $200 then it’s goes to $680 and they have no answer. Nothing changes on our end but they keep on taking advantage of us and I’m sure others as well cause they …
If I could give them 0 stars I would. I know I am wasting my time considering the monopoly that power companies have. What are we going to do, get our power from somewhere else?? We have had our monthly bill set up as auto-draft for years. …
Go anywhere else but here. They are robbing people blind and there’s not a thing you can do about it.
Our power bill goes up every month when there is only a fridge and microwave & A/C in the summer and heat when it’s super cold and we keep it at 68 at all times it went from 120 to 370 if had known that I was going to be helping the …
Jackson purchased shut my electric off I payed the bill it was a little after business hours and they told me that it would be the next day before they would turn the electric back on even though I have small children in the home
Worst power company I’ve ever used, would spike my bill at mindnight and add random charges, they have horrible response time and horrible customer service
Go anywhere else but here. They are robbing people blind and there’s not a thing you can do about it. They are extremely charging people 3 times the amount this month and there was no warning.
Claimed they never received my online payment. Shut my power off. Charged me $800 to turn in back on. I haven’t missed a payment in the 15 years I’ve been a customer, ever. They claimed they tried to contact me to make my payment but I …
My electric bill went up triple using same things I always have. Don’t like company like I use to the people inside are very rude.I remember when company stood for people owned.Well we didn’t agree to pay for the new building.But this seems …