A part of LifePoint Health, Jackson Purchase Medical Center is a 107-bed (all private), Joint Commission-accredited facility. The hospital is the sole provider of acute care in Graves County and serves patients from the eight counties of the Jackson Purchase. At Jackson Purchase Medical Center, our goal is to deliver the best healthcare available in the greater western Kentucky region as we seek to achieve our mission of Making Communities Healthier®. With the help of dedicated physicians, employees, volunteers and board members, we continue to strive to create a place where people choose to come for healthcare, physicians want to practice and employees want to work.
| Sunday Open 24 hours Monday Open 24 hours Tuesday Open 24 hours Wednesday Open 24 hours Thursday Open 24 hours Friday Open 24 hours Saturday Open 24 hours |
1099 Medical Center Cir, Mayfield, KY 42066
Wonderful
Ok
Slow getting my appointment
The staff is usually very friendly and helpful!
Staff went above and beyond to care for the patients
A very good visit with my Dr and friendly staff members
They made my whole family pretty much leave
I would recommend the ER at Jackson Purchase to anyone. They are kind and helpful.
Hubby was n hospital and they let him get worse!! Wouldn’t carry anyone there again!!
They are very nice and it is a clean hospital
Worst place ever. If you plan to sit in the ER with a child for 8hrs then be seen by all means come here.
If you want to die go here. If you want actually want medical help please go elsewhere
Pulmonologist I seen for approximately a year… Had to let him go…. Not recommended.
I would rather die than go to this hospital. The doctors and nurses are completly worthless and do not care about their patients.
They saved my life.
I love all of them,
Really Bad food. They also serve cold food and cold eggs for breakfast. Also your drink is always cold until you ask for ice. That’s pitiful.
Temp check at the door. Social distancing observed. Very polite, personable, and professional.
Tryed to get med Records faxed to my doctors 4 times . They haven’t done it yet. Record department is a joke.
They were so nice I went home felling so good
Pray For Mayfield, A Monster Tornado just hit the Town last night and destroyed it. #Prayformayfield
Waited for two hours before we ever seen one person. And my 77 year old mother was in pain.
They took good care of my dad the many times he was there, before he passed at home.They would be my choice over Paducah anytime..
Fast and friendly service. Everyone waspolite and a customers are treated with respect
Food is awesome! And the staff is amazing too!
Did mother in-law with COPD very good, then pushed her out the door to come home to a family who was completely unprepared!! Pretty sorry in my book .
Super 3rd floor staff. Friendly nurses that seem to care about your loved one and their families.
Went 3 times in one weekend to get help with infection they kept giving me ibuprofen pretty much and shoving me out the door and sending me two separate bills each time I’d literally rather die than go back to this hospital
Good drs and nurses. Very pleased with their services. Best house keeper Charles. Aids and other employees very courteous.
Not a big fan of this hospital. My mom is manic bipolar every time she’s admitted they stop her medication that keeps her stable
Was riding a fcta bus to work this morning that was involved in an accident…was treated fine at first…then mpd showed up saying they had a warrent for my arrest from 2014…all the sudden my care changed…was quickly released saying i …
Nothing about the medical experience but I don’t think I should have to sit in a waiting room and hear right wing hate spewing from the radio. Its disgraceful.
All the staff are so friendly an helpful
Elderly nurse in the CCU is just an incredibly insensitive and horribly rude person. Was just awful to my wife who was there to visit her extremely I’ll mother. She has the bedside manner of a crocodile. Something needs to be done about her.
My 80 year old grandmother spent 8 hours in a room with someone testing positive for COVID and she still hasn’t received a test. Useless staff
If I could give zero stars I would. This place you can never get a hold of anyone in billing. They also overcharge. I would be dying on the side of the road and ask to be brought to Lourdes in Paducah before here.
Hospital is horrible doctors have no idea what they’re doing. I had to go to a clinic to get antibiotics to cure the infection I had after the doctor “got back” my blood work in under 5 minutes handed me pain killers and shoved me out of …
Staff was really friendly. I didn’t have to wait very long when I had to hit the call button. I stayed there 3 days for a knee replacement. Gave my medicine on time.
I took my daughter to the ER because she was having pain from a previous wreck. We got right in. The staff was friendly and a nurse called us the next morning to ensure we were pleased w our visit 🙂
I have been here a few times. I always got the best treatment for my medical needs. To be honest nobody likes to go to the hospital, but the folks here do their very best to get you home as soon as possible
Terrible customer service. Argued with me despite my having proof of getting the vaccine, telling me that they didn’t give out covid shots. Very rude and now I have one half of the vaccine and can’t get the rest for some idiotic reason.
I have never seen such a dirty hospital. It shows as soon as you arrive the front lobby has windows so dirty you can hardly see through them. As you go through the building it appears that there is no budget for cleaning. So then we get to …
We brought our 5 week old baby to the ER to later be admitted. Our peds doctor is out of Paducah but JPMC was the closest hospital at the time. The peds doctor that treated our baby had horrible manners! He was so rude and our horrible …
You know you guys can speed it up in your emergency room besides sitting behind your desk talking and playing on the phones my child is in pain and needs to see a doctor not watch a soap opera er behind the desk get up and do your JOBS !!! …
I recently spent 6 days in your hospital and I am from Louisville. I arrived at the hospital and met by Dr. Braxton and he was great. He ran a lot of test and such and made a suggested diagnosis, which was confirmed. He had me in a room and …
Absolutely the best experience I’ve ever had at any hospital. The staff in Same Day surgery from transport to nurses to doctor were wonderful, friendly, caring and understanding. A+!!!
Went to the hospital to pay a bill after surgery. Paid $2250 in cash until workers comp kicked in. Left thinking I got a receipt. Fast forward 11 months went to get the receipt and the only paper I had filed was the one I handed the girl …
Nurses were wonderful to my husband and so was the doctors he got excellent treatment I’ve been in here before for two major surgeries got wonderful care
Had a great experience when I went in to have my son. However I took my daughter in to the er and they basically told me her symptoms were not what they treat in the er. As if she wasn’t in enough pain. The Dr was rude and unsympathetic for a little girl in pain. I’d recommend going elsewhere if at all possible.
Been fishing in their pond for the past 3 years. Now they’ve put up No hunting or Fishing signs? Thought hospital’s were for a person’s well being? Fishing brings joy to a person! This shows me that their only interested in our money not our health. I hope they go under!!!
I’m sitting in the emergency room with several other patients. Have been for 20 minutes. The is a woman who is actively bleeding from a large gash down to the bone. She has yet to receive treatment. The care here is horrid. The two women at the ER desk refused to call assistance for her or any of the other patients.
My mother had a co plete ruptured disc Dr Crawford was going to do surgery on sat. Memorial weekend as emergency cause any wrong movement could injure or sever her spinal cord. The anesthesiologist didn’t want to work on sat memorial …
Jackson Purchase Birthing center is beautiful, it is very clean and comfortable! I love that when you go in you are put in your very own, rather Large room, where you will remain until you and baby are discharged and sent home. If you are …
I was initially treated in the emergency room and later spend 6 days in CCU. I had an amazing experience. From my physician to my nurse I couldn’t be more pleased. My nurse Bill was attentive, caring, kind, friendly, funny and had an …
Horrible Hospital!! My sister pulled/pinched a nerve in her back. The hospital staff was extremely rude. Won’t do an MRI “at night”. The NURSE told her she might need another hospital. It’s pretty pathetic when the staff tells you to go …
A very caring and professional staff. I have been there many times for several different health issues, and I have nothing but good things to say.
I have never had to wait long in the ER and always got the best patient care and you cannot beat the cafeteria my aunt has worked there for over a decade and they will go above and beyond to make sure you are satisfied and well taken care of
The worst hospital on the planet! I have a friend who works there, and he is very nice but everyone besides him are just trash at customer service. I had a hernia surgery there and less than 30 minutes after I regained consciousness they …
I went to the ER for an earache and a sinus infection since there were no doctors offices open and all they did was test me for Covid and send me home. The nurses didn’t even look at my ears and that was my main concern. Didn’t give me medicine or anything just assumed that I had Covid and sent me on my way.
Everyone here are extremely helpful and amazing. I recommend everyone who needs any sort of pt needs to come here. I will be back everytime I need them. Thank you all for helping me. I greatly appreciate it.
I had taken my daughter up there and she had a big cut on her foot and they tried to glue it and they put glue inside of it and on the outside so we get home and she gets up to go to the bathroom and it busted open again and started …
People just go there to die. They said my husband dehydrated and sent him home. He has a medical condition called HHT doctor didn’t know what it was. They realased him. He is still sick…they didn’t even mention a covid test. No arm …
Friendly ER staff but never seem to care very much about getting to the root of the problem. Two stars is actually an improvement from what I would have rated them a few years back. Have now updated to four stars because of the care I …
Let’s see where do I start well the first time I went I had a chemical burn and they weren’t even going to clean it and the chemicals was still on my foot and fr just tried to put a bandaid on it. I went in years later with problems with my …
Admitted 3 days later. Dr’s and nurses treated us with care and respect, and doing much better. Up dated original review from previous visit ,when refused treatment due to no insurance , even with referral from satelite office. Went to ER, 4 1/2 hrs later went home tests, no treatment… holiday weekend.
Jackson Purchase Medical Center, is amazing on the care they give there patients. I myself and family members have received the best possible care while in the hospital. They all are very professional and caring. They treat you as if you was there family. Thank God for this place.
I had to be transferred to Jackson hospital for care for my kidney stone and UTI. I had a very comfortable stay along with respectful nurses, doctors, etc. I have zero complaints with my stay and was taken care of very well at Jackson.
They don’t care about you, they don’t make you feel at home they are rude as can be and I have a 8 month old child that’s is in pain and there playing around joking and all 10/10 recommend do not come here
It is a horrible hospital and they treat you by your color, and they make mistakes that will cost you your life, and they are very rude and not caring unless it is about payment, avoid this hospital.
updated 2023, they still are awful, I was there for 13 minutes and they gave me a $4.50 pill to help with an inflamed knee problem I had and they are trying to charge me near as makes no difference $700. That is outrageous, and they refuse …
Absolutely horrible. Went out n with a dislocated elbow came out with a lifetime disability. Emergency rm reset my arm and put me in a sling said I was good to go. During the night it came out with me not knowing. 8 days later I went to see …
This company is a scam. They will lie to your face and offer price discounts if you pay up front, then charge you on the backside. Their employees lie. I had a procedure done here and then never received a call back from the ordering …
Dont understand how this hospital has not been shut down they are extremely rude unprofessional and think their are better then everyone else because they work at a hospital making very minimal pay. Avoid at all cost take your business somewhere else if you care about your well being
I had to sign into Radiology for X-rays and Devin, the Registration Clerk, was very nice and personable!! He had a wonderful personality and he was very perfessional with his job! There should be more people like him that have the patience, …
The people are very friendly & it’s just more convenient for me.
I was exposed to 2 people with positive Covid test multiple and they refused me a Covid test in the ER …
Soooo where do I start. Today is 06/28/2022 time approximately 9:06am. Had to hve my mom here at 6 am for surgery, its 9:06and were still waiting. The lady at the first denied my mom surgery due to the fact she didnt hve $251 or a …
Dr. Mcullen and Kimberly in the ER were amazing! They were very caring, patient, concerned and comforting. They took excellent care of me.
Registration. These are the people that you meet when you come into the hospital to register your information, these are the people that represent the Jackson Purchase Hospital .There is one person in particular that obviously hates her …
I went to ER Very sick . Was put on 5150 hold 5 days 2 nights.thats were my nightmare begins. I was stuffing from hemochromatosis and sepsis from teeth all were ( Hopeless). Now after months if health issues and extreme troma after my …
left work to come all the way to mayfield to be checked out because i’m in excruciating pain all day, the doctor said i have nothing wrong with me then proceeded to tell me i need to have two shots. absolutely not.
My Grandmother was placed in there over the weekend from the hospital for Alzheimer’s. They said we could call anytime we wanted and their not even returning our phone calls or answering any questions we may have. The communication is …
It is a pretty hospital and campus. The walk around the lake is beautiful. I did pre-registration a couple weeks before my procedure. I was taken care of quickly and the process didn’t take long. The ladies who took care of me we nice and …
Always an awful experience. My grandma has been in the hospital for 2 weeks trying to figure out what’s wrong. They misdiagnosed her when it could’ve easily been tested. So now she’s back and still no water. Go to baptist health.
I had surgery for rotator cuff repair at Murray hospital but chose to have physical therapy at JPH. Susan and Bryan have done an excellent job of guiding me and performing excercises to help me regain function of my arm. I tell everyone …
I’m in the middle! My children recieve therapy sessions and their therapists are all awesome!! On the other hand I’ve went in for severe pain in my right leg and was sent home with ibuprofen. …