Welcome to the Gramercy Park JAG-ONE Physical Therapy clinic. We are a comprehensive outpatient physical and occupational therapy company which provides rehabilitative care for general orthopedic, sports and soft tissue injuries, Workers’ Compensation cases, and Medicare patients. Our physical therapists, athletic trainers and exercise physiologists at the Gramercy Park Physical Therapy clinic are invested in your full recovery.
| Monday | 6:30AM to 7:30PM |
| Tuesday | 6:30AM to 7:30PM |
| Wednesday | 6:30AM to 7:30PM |
| Thursday | 6:30AM to 7:30PM |
| Friday | 6:30AM to 6:30PM |
| Saturday | 7AM to 7PM |
| Sunday | Closed |
12073 Flatlands Ave, Brooklyn, NY 11207
Great therapist and assistants…. It’s a great environment. Comfortable
I had a wonderful time with all my physical therapists. They were on point with all my needs and took care of me beautifully. Always grateful.❤️
They have the best workers there. Sometimes I don’t feel like going, but at the end of my therapy, I’m glad I went in for the work-out.
Excellent Services!!!
Good energy
A place where people really cares
Everyone is so welcoming
Staff is professional and friendly.
Friendly staff & clean facilities.
Fantastic update. In terapy
Warm and welcoming, I leave feeling grrreatttt!!!
Excellent service great and knowledgeable staff.
Administrative staff lack knowledge of insurance requirements and procedures.
Friendly environment the staff is always smiling willing to assist you
The entire staff is very professional and knowledgeable.
I find one on one to be just that. The staff is very friendly and welcoming .
This is the place to go for your physical therapy a excellent team work there
The staff is professional, and friendly. Very caring and compassionate.
I love all the therapists at this location especially my therapist Cassandra..
They work great with you very caring and they take time with you Im very satisfied
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Professional people care about you and your progress best physical therapy place I have ever been.
Excellent therapy. Therapists are very attentive to your needs. I highly recommend one on one therapy.
Extremely professional , the staff is very knowledgeable ,caring and Optimistic and most of all the staff makes it fun to be there.
Awesome and Amazing!!! The staff are so professional, caring , courteous etc….just simply the best!!
Very friendly and everybody there is will to help
The facility is clean, the staff are very friendly and they work with your schedule!
You’ll find the best staff. Friendly atmosphere. Great service with a guaranteed few laughs in the process.
Great staff who is pleasant to deal with and a very good professional staff…through workouts and love how I receive personalized attention
With this location you need to make sure you follow up on insurance validation and appointments because they might not have no information about your insurance validation after you call or you might not even have an appointment even though you made one.
Therapists genuinely care about your recovery and improvement and make what could be an arduous task a fun experience.
Very professional team of therapists. They know what they are doing and have everything to bring you up to speed.
Place is clean. Caring and attentive therapists. Multiple activities to match your needs. Very happy with this place.
A great place. A team of experts. Anissa Brathwaite is great and very knowledgeable. The staff are always warm and friendly,
They really treat you like family
I came to JAG-ONE bent and Broken. Craig and the Staff pay attention to Detail. Now I am moving, stretching and Back to exercising.
The care and experience at Jag- One Physical Therapy is excellent.
Kudos to Craig and his staff for their professionalism and patients. The facility is very clean and organized.
The staff & the program used to address my condition is first rate. The only negative comment I have is the chairs in this facility are unsightly.
Just starting going here 2 weeks ago and I think everyone is great. Very friendly staff and the therapists are awesome!
JUST WANT TO SAY THAT MY FIRST TIME AT ONE ON ONE WAS MAY 16,18 AND THE FIRST TIME WALKING THROUGH THE DOORS WAS AMAZING. THE RECEPTIONIST WAS GREAT. THE STAFF AT ONE ON ONE IS GREAT THEY WAS VERY UNDERSTANDING VERY PATIENT AND VERY CONCERN …
It’s a wonderful place treat you so so so so good Love them all
The Staff are super friendly they make you feel comfortable. overall great energy and place.
Anissa is the best !!
Thanks so much to Anisse brathwate for her services and craig as well! They were amazing and were so supportive through my journey. I would recommend them anytime.
My physical therapist Tai was extremely helpful and I highly recommend Jag-One Therapy!
I was a bit hesitant at first about therapy again
but this time I’m really impressed and this was my second visit, they put you to work, great team work , and I really started to feel better.
The staff here are really fantastic. They’re always kind and professional and know how to challenge you the exact amount you need to get better faster. They make it a really good experience.
Craig makes therapy fun. He’s very attentive and the facility is very clean. The entire staff is very helpful and kind.
Friendly & helpful therapy. Movement of leg’s are little better. I’m very happy with the staff.
I was met with professional care & respect – starting with pleasant front dear moving towards phys ther assistant & my physical therapists- all extremely dedicated and fun to work with. I’d recommend Ralf & Anisa. Thank you all so much
Great patience and service by all therapist. A great place for your physical therapy needs. They are really attentive to the customer’s needs. Check and see for yourself.
Staff is excellent and Dr. Brathwaite shows all her patient love and care with their therapy. I highly recommend this place and Dr. Brathwaite for all of your physical therapy.
I’m giving y’all 1 star because you’re appointment service is the worst, I had an problem with them before where the receptionist by the name of Courtney made my appointment & someone remove it from the system. I overlooked it & continue my …
Overalls jag-one has an excellent staff very friendly and concerned about your well-being is the only place I choose to be
Beautiful Staff!! If you need therapy, JAG-ONE is the place to: “ Enjoy as you heal”!!
Second knee surgery and after the first time I knew it was a no brained for my recovery to be effective . They the environment is always professional and caring to each individual.
I have known JAG-One, formerly One-On-One Physical Therapy and Sport Rehab for rendering excellent and patient- centered care.Thanks to their staffs who had made this possible through dedication, respect and diligence.Thanks you for having my back.
The place is clean the staff is nice and the level of Physical Therapy is excellent when they say 1 on 1 its one on one, however they only have 2 ppl that actually do the Physical Therapy and the wait time is horrendous. I think its unfair …
Jag-One is awsome. The staff at Jag-One are well trained to focus specifically on your injured area to bring you back to a good recovery.
This is my second time using Jag-One. The staff is very friendly and attentive to me. Because of my last success I requested the same therapist Craig.
Dealing with pain can be a rough journey. From day one the staff at One on One Physical Therapy Starret made me feel at ease. It helps that the staff are professional yet very friendly and caring of your individual needs. I’m thankful to the nurse who suggested them to me.
I’ve been going there for my Back they’ve done exercises that has really helped me with my pain I just started doing them at home love the heat n massage n definitely like my chiropractor Annissa the staff is very nice as well n I never have to wait to be seen so thanks Jag1
Awesome staff, minimal wait time, care of the equipment after each use, light music, and overall cleanliness are what propelled me to Jag One. My first day experience became my never ending experience. Keep it up guys and gals.
I am an introvert and nervous person. Graig, my therapist puts me at ease. He is a caring professional. When the need arises, I will gladly refer him to my friends.
Jag -One deserve a triple 5 Stars.
One on One physical therapy is a great place for your physical therapy needs. The staff there is professional, courteous, friendly and they all make you feel welcome. My PT Craig Menezes evaluated me and created a course of exercises that would benefit me most. He is very helpful and is there to answer any questions or concerns.
The staff of JAG-One are extremely friendly and engaging. Each physical therapist takes the time to know your name. They are also extremely motivating and create an atmosphere for healing and recovering.
What can I say but no better place to get you pick on your feet feeling good. It starts once you walk in the greeting the hello where have you been vibe and happy to see you. A great home feeling but there going to work you hard and …
Thought i liked this place, but not really. I was discharged by my therapist Ralph and told i will be sent a home workout plan to my email. I called like 3 times to ask for this information. It has now been 3 weeks and still has not recieve it. Its like they dont care.
Craig and the staff there are great! They really work hard with every client to personalize the therapy. They are very diligent sanitizing all the equipment and social distancing. Great job by everyone!!!!
The Reception by the name of shawntay makes you not even want to come back to this site she is very unprofessional and don’t know how to speak to clients. The therapist staff are very nice. However the appointment process sucks. The …
I really love going there. I was nervous to go at first. I kept on wondering:
“If this would actually help me?” …
At Jag One they work together as a team. Their eyes are all over and if a therapist see a client not necessary theirs not doing an exercise right or look like they’re not okay , they call you by name and ask if everything is alright. I …
I’m dealing with sciatic pain. It is so bad were I had
stop work, because I can’t sit down for no more
then 5 minutes tops. The physical therapy is …
Love this place! It so warming and you can see they care.
I had a knee replacement in Oct 2019, when I started it was difficult and painful. Working with the staff helped me get through the pain. They welcome you with every visit. The atmosphere is great. The staff is friendly and helpful. I look …
This was my second time choosing Jag-One Physical Therapy. I was very pleased and comfortable the first time in 2017. Unfortunately or fortunately I had to attend physical thereapy for a different issue. So of course I choose Jag-One! The …
Cassandra as well as the rest of the therapist staff are very focused and attentive to the needs and concerns of the clients. She/they demonstrates a great deal of care with the dispense of excercises and overall rehabilitation. It is …
Omg I went to this place like 4 weeks it seemed really good. 1 day ago I went and they PT Ralf pushed me really hard and changed up the exercises. Ralf seem like a real likable guy. Then today I wake up in pain with my knee swollen. Call …
I been going to jag-one for two weeks now
And I love it staff are very good and friendly
They are on top of the virus always cleaning …
Starrett City Jag-One is the best. Been there in the past. Cassandra is my therapist at this time. Everyone is extra friendly and professional. Eye always on you making sure your are doing your therapy correctly. Great team work.
Therapist are great they do an excellent jobwith their patients and makes everyone feels special. Each session was well worth the time spent, the place is clean and they sanitize everything after each use.
Jag-One Physical Therapy really take good care of you and make you very comfortable taking the therapy. I thank them also for their hospitality.
The Therapists at this location are so professional and friendly. They play uplifting music all day, and I really like that they run a smooth operation. I never really waited a long time to start physical therapy. Maybe wait time 5 minutes …
Jag One is a clear and safe environment. The staff is courteous and down to earth. Everyone keeps a watchful eye for your safety, and the staff makes the time in PT fun. The wait to get started with your appointment is never long. I’ve had …
My experience has been very positive! The team at Jag-One on Flatlands is #1! First, scheduling my visit over the phone with the receptionist, Tricia was truly the kind of experience I wish I always had. She was professional, concise and …
I had a very positive experience at JAG-One PT Starrett City office. Craig was my PT and he was attentive, knowledgeable, professional and made me feel at ease about my treatment process. When he worked with other clients, his staff carried …
Great Place to Rehabilitate and Remember the Things You Love to Do Without Being in Pain or Discomfort. Friendly Staff with Positive Energy . Staff is also 100 Percent Following COVID guidelines with Social Distancing and Sanitizing Each Piece of Equipment after Every Use. This is the place to Work on Getting to Be a Better You !!!
It’s my first time experiencing physical therapy. I must say that I was nervous at first but with the care I have been receiving I’m at ease. They clean thoroughly constantly. I work with Cassandra. She keeps in contact with my doctor and …
I love jag-one physical therapy at the Flatlands Ave location in Brooklyn. It’s a kind, friendly, very caring and professional environment. Taheisha Jean is the best!!! She is a great therapist very caring, kind, friendly and professional. If you need a great place for therapy this is the place!!!
Im so thankful for Ralph and the whole team .they help you step by step to get you back moving. Like they say you must do the home work. Bless you
The entire staff is professional, friendly and welcoming. I will recommend Jag- One to others.
Convenient location for me. Craig M is the best physical therapist. The staff always showed concern and fostered an environment for healing & making the whole experience comfortable. You won’t be disappointed by choosing this location. In …
I would like to say that I’ve been to different physical therapist and none can compare to the care I’ve received at the Starrett City office by my Therapist Craig Menenez and his assistants Jayla, Ryan and Reggie. The assistants are well …
Great pt place.
Love the friendly atmosphere.
Anissa knows everyone by name, always gives you a warm and caring good morning …
I first went to Jag One on Flatlands Avenue back in March of 2021 after having a partial knee replacement surgery. My physical therapist Ralph Guingon is the most amazing person that I came across during my recovery, he pushed me to …
I have had an overall great experience at JAG-ONE! My therapist Anisa B. has what I call “magic hands”! Every time I leave I feel so much better. Everyone on staff are respectful and make you feel welcome. This is my second go-round with PT and I wouldn’t go anywhere else!
I’m happy I pick this spot for therapy I broke my leg and since I start going here I been doing really well.other people that go here all said I would see a be improvement when I first started and told me story of there experience.This is 5 stars
I’ve been to a few physical therapist & I have to say Jag is the best I’ve been to,they really target your pain Ms,Braithwaite is awesome her crew is friendly & don’t get me started on the Playlist,the music really makes you get into your workout,I would recommend Jag to anyone 👍🏽 …
My experience at Jag One has been an extraordinary experience. From the first day I entered the facility I have been treated like a returning family member. The entire staff especially the Therapists have taken care of me like if they were …
I love them they do a wonderful job. I really enjoyed myself when I go there. I really get a good workout.
I am extremely happy with my progress they have truly being great each and everyone of the staff is truly amazing will highly recommend not just my friends but anyone they are the best
The staff are so supportive and encouraging. Tai is an amazing physical therapist got me feeling great. The whole place and staff is “A VIBE”
I feel jag one has helped my condition. I’ve been to physical therapy before somewhere else but jag one really give you a good work out and the place has friendly workers . I would recommend this place to others
Home away from home. In other words very PEACEFUL, friendly, clean, convenient hours, and location for me is a double plus, motivated to push myself hard. Staff is very in tune with their clients. Will work with you when or it a situation arise, like financial. Thank you.
The service is excellent. The staff is professional, knowledgeable and courteous. I have made great progress with my condition since I started. I highly recommend Jag-One if you are in need of Physical Therapy. 👍❤️ …
I chose this practice based on convenience and proximity to my job and I am so glad I did. Have you ever been to the medical setting version of Cheers? Well this practice is where everybody knows your name. They greet every single patient …
It’s my second time here. Very happy so far. Everyone is very friendly. You feel they care. Place is small but comfortable and clean. Already see improvements after total hip replacement surgery. Special thanks to Ralph . He made me feel …