Jefferson Financial Federal Credit Union Reviews ( 45 )
This is the most unprofessional credit union. I actually called the 800 number and spoke with Alexis at Member Services.I inquired about a cashiers check. She was absolutely clueless. She tried reading to find out and then said “I think we …
Jefferson FCU is AMAZZZZZZING! Love the customer service and atmosphere! The services to their members are AWESOME and that Kasasa Free Checking is sooooooo AMAZZZZZING! Gotta love it!
Their customer service is horrible. You can’t get anyone to answer the phone, and if you leave a message, don’t hold your breath waiting for someone to call back. On the bright side, they do have low rates.
Love Jefferson Financial! Great interest rates! Free/ interest earning checking accounts! New and improved online banking. I have always had great banking experiences with Jefferson Financial!
Love this place! Rather than having to pay for a checking account, they have checking accounts that pay YOU! Can’t complain about the loan rates either. The best place to have ALL of your business!
I’ve had an account with Jefferson Financial for almost 10 years and everything has been great. The people there are always so friendly and willing to help. Great place to bank at!
WE TO THE BRANCH ON THE 5th of MARCH, went to the drive thru gave the teller my ID & my FIANCÉ id deposited 1000 into his ACCT. come to find out the lady put the deposit into somebody else acct & had us thinking the money went into the …
This credit union drive thru is simply HORRIBLE, and the employees are rude as ever. I have been with this credit union for 12 yrs or more, and I promise to God I dread going thru drive up.I only go in when I have to, because of my …
I love working in the Mortgage Department at Jefferson Financial. If you ever have questions about what you need to apply for a mortgage, competitive rates, or other questions related to mortgage, the mortgage loan officer would be happy to …
Absolutely Greedy. This company financed a vehicle for me in 2012. For 3 + years I religiously made my monthly payment NEVER EVER being late. In 2016 when South Louisiana flooded, I along with many others suffered severe damage to my home. …
If I could rate it a zero I would. I am a former Coastland Credit union member of 45 years and this transfer to Jefferson Financial has been nothing but painful. When I call in for support it is typically a 30 – 45 minute wait. I asked to …
This credit union has the worst customer service I ever experience in my life. I am 38 years of age and trust me when I say do not bank with these people. I only have one loan at this bank, so it’s a good thing I don’t keep my money there. …
Well. When i went in every thing was lovely. Beatifull floors walls clean this bank was what any investor would want. The teller was very helpful. But in the end when i was on the phone i could hear someone saying cancel that loan. Cancel …
I Love working at Jefferson Financial and Its a Great place to work! It’s fun, laid back and busy! A lot of everything! I Love the people I work with as well. I also love how they suspect fraudulent activity on your account and you get …
Had nothing but problems for them as soon as my CD’ s mature I will be closing my accounts. Wouldn’t recommend to anyone.
4 years later still the worst bank ever.
POOR CUSTOMER SERVICE. There is no way to talk to a branch to ask a simple question. What size safety deposit boxes does the Airline branch have available for an existing customer. …
I applied for a mortgage loan with Jefferson Financial in early September. It is now mid November, and I still have yet to receive a pre approval letter, despite asking for one more than once. The loan specialist will tell you everything …
This is the most unprofessional credit union. I actually called the 800 number and spoke with Alexis at Member Services.I inquired about a cashiers check. She was absolutely clueless. She tried reading to find out and then said “I think we …
Great place
Works with many serves
Horrible
Very good place
I love my bank
These guys are the BEST!
Very good service!
The best customer service ever
Clean, close to my house and the staff is friendly.
They mess over their customers by robbing them.
Great customer service and low rates.
The atmosphere and tellers are always so pleasant
Don’t trust them with your money.
Best banking experience. You are treated like family
Friendly helpful people. Good bank to use.
Jefferson financial have Great rates and they are Community Oriented.
The hours of operation on the website says they open at 8 but they don’t open until 8:30 update your website
They are a co-service center with my credit union and charge $4.00 for Atm…ridiculous!
Love this credit union. The staff is so nice and helpful.
They are very fast and the attention is very nice and customer oriented. Glad to recommend this CU!
Rudest employees I have ever worked with. Completely rude and talked down to you. Worst customer services ever. Wish I never have visited.
They are very unprofessional they don’t like to help you when you trying to get your money
This is the worst credit union I will be closing my accounts
Our favorite local credit union. Open Saturdays, impressive interest rates, and all the services of a national bank.
Jefferson FCU is AMAZZZZZZING! Love the customer service and atmosphere! The services to their members are AWESOME and that Kasasa Free Checking is sooooooo AMAZZZZZING! Gotta love it!
Personable employees, fast service, and great member service. I wouldn’t bank anywhere else.
Jefferson Financial is a great company that truly puts members first. I love working at Jefferson Financial and highly recommend becoming a member!
Their customer service is horrible. You can’t get anyone to answer the phone, and if you leave a message, don’t hold your breath waiting for someone to call back. On the bright side, they do have low rates.
Love Jefferson Financial! Great interest rates! Free/ interest earning checking accounts! New and improved online banking. I have always had great banking experiences with Jefferson Financial!
Love this place! Rather than having to pay for a checking account, they have checking accounts that pay YOU! Can’t complain about the loan rates either. The best place to have ALL of your business!
I’ve had an account with Jefferson Financial for almost 10 years and everything has been great. The people there are always so friendly and willing to help. Great place to bank at!
Mostly nice people but will play with your money.
WE TO THE BRANCH ON THE 5th of MARCH, went to the drive thru gave the teller my ID & my FIANCÉ id deposited 1000 into his ACCT. come to find out the lady put the deposit into somebody else acct & had us thinking the money went into the …
This credit union drive thru is simply HORRIBLE, and the employees are rude as ever. I have been with this credit union for 12 yrs or more, and I promise to God I dread going thru drive up.I only go in when I have to, because of my …
I love working in the Mortgage Department at Jefferson Financial. If you ever have questions about what you need to apply for a mortgage, competitive rates, or other questions related to mortgage, the mortgage loan officer would be happy to …
Absolutely Greedy. This company financed a vehicle for me in 2012. For 3 + years I religiously made my monthly payment NEVER EVER being late. In 2016 when South Louisiana flooded, I along with many others suffered severe damage to my home. …
If I could rate it a zero I would. I am a former Coastland Credit union member of 45 years and this transfer to Jefferson Financial has been nothing but painful. When I call in for support it is typically a 30 – 45 minute wait. I asked to …
This credit union has the worst customer service I ever experience in my life. I am 38 years of age and trust me when I say do not bank with these people. I only have one loan at this bank, so it’s a good thing I don’t keep my money there. …
Well. When i went in every thing was lovely. Beatifull floors walls clean this bank was what any investor would want. The teller was very helpful. But in the end when i was on the phone i could hear someone saying cancel that loan. Cancel …
I Love working at Jefferson Financial and Its a Great place to work! It’s fun, laid back and busy! A lot of everything! I Love the people I work with as well. I also love how they suspect fraudulent activity on your account and you get …
Had nothing but problems for them as soon as my CD’ s mature I will be closing my accounts. Wouldn’t recommend to anyone.
4 years later still the worst bank ever.
If I wanted to play games with money I’d buy a Monopoly game set. Sticking with Charles Schwab.
POOR CUSTOMER SERVICE. There is no way to talk to a branch to ask a simple question. What size safety deposit boxes does the Airline branch have available for an existing customer. …
I applied for a mortgage loan with Jefferson Financial in early September. It is now mid November, and I still have yet to receive a pre approval letter, despite asking for one more than once. The loan specialist will tell you everything …