Called repeatedly trying to get through to make payments. Kay is absolutely atrocious and should be fired immediately. 0 customer service and actually yelled at me. I will be filling a complaint with the city.
Due to our indecisiveness, it created a complicated administrative error for the water company to deal with. Kay handled this with professionalism and courtesy. This problem was resolved quickly and thoroughly. Kay is wonderful and displays great customer service.
Disrespectful and does not treat customers with kindness
Called repeatedly trying to get through to make payments. Kay is absolutely atrocious and should be fired immediately. 0 customer service and actually yelled at me. I will be filling a complaint with the city.
Due to our indecisiveness, it created a complicated administrative error for the water company to deal with. Kay handled this with professionalism and courtesy. This problem was resolved quickly and thoroughly. Kay is wonderful and displays great customer service.