If you’re looking for a heating and cooling expert in Houston, we’re here to help. We have the expertise to get your H.V.A.C. systems running smoothly. Call us today to find out more information.
| Friday | 7AM to 9PM |
| Saturday | 7AM to 7PM |
| Sunday | 7AM to 7PM |
| Monday | 7AM to 9PM |
| Tuesday | 7AM to 9PM |
| Wednesday | 7AM to 9PM |
| Thursday | 7AM to 9PM |
10005 W Sam Houston Pkwy N Ste 200, Houston, TX 77064
It took 3 days for them to come out. They would cancel at the last minute after having me wait and losing the whole after noon. When the job was completed it was well done.
Great experience as always. Brandon Jones was fast, friendly, and a pleasure to work with. I highly recommend John Moore.
Sir Daniel is totally awesome. Possess a wealth of experience and very knowledgeable in drain cleaning techniques and diagnosis and did a wonderful job! He is also a perfect gentleman, performed his work in a neat fashion and kept me well informed.Thanks and Blessings 🙏🙇. …
This is the best quality service we’ve had. Very thorough and informative when explaining the problem and offering a solution. So glad I called John Moore!
2nd time using John Moore and was a great experience. Very responsive and ontime. Explained the issue and provide options and costs. Didn’t feel pressured and was very happy with result.
Adam was 1000% professional, on time, knowledgeable, friendly, and overall a credit to John more services. You have a man there who is honest and trustworthy and the next time I need anything that John Moore provides I want Adam to provide it.
This company gouges people. Standard 50 ga gas water heater replacement for $4,000+?? Give me a break! Make sure you get st least 3 or more quotes from othe reputable companies.
Jedd was great. Very kind and transparent about the work needed. On time and communicative. Definitely a good experience. Would use John Moore again!
Had electrical problems with outlets in living room. Technician came determined the remedy and offered me 3 options to fix. I chose an option. He enlightened me of ways to avoid future like problems. Very professional.
Cesar was amazing. He was friendly and set the right expectations for next steps. He was able to resolve my issue at hand.
I have been using John Moore for about a year now. I have been very pleased with the service; they work with my schedule and very respectful and professional when they come to my home. Plus, they use the feet covers which is awesome. Very happy with my choice to go with them.
Larry came out to give me an estimate on a new A/C unit. He was very professional and friendly. Larry answered my questions and explained things that I could easily understand.
I’ve used this company numerous times in the past and this latest service was to change a malfunctioning light switch. After Mr. Turner completed the job, he was kind enough to answer my husband’s questions regarding other repair issues.
Angel did a great job cleaning my drains. He was wearing shoe covers to protect my house. Very professional.
Will did a great repair.
A pleasant smart young man.
He will make an excellent MP one day. …
Zayne Emerson and Marvin Hernandez did a good job of installing the toilet and grab bars respectively. Marvin repainted both bathrooms, too! Great job! 👏 …
Roe is absolutely AMAZING! So authentic and kind! Despite the resultant cost of services required, I enjoyed working with him immensely! Bottom line, Roe Rocks!
Trent Malta was outstanding. His name is not on list. He is very personable and thorough. I want him next time. He is a credit to John Moore. I highly recommend
Noly arrived on time and well communicated via text. Was super friendly, super knowledgeable and showed me various options to get the job done. In the end in addition to duct cleaning I’m getting filters installed in the attic fan area. You should hope all your employees are like Noly.
I would not refer John Moore to anyone. Charged my father $11,000 to change gas pipes. Finished the “job” on 10/10/22, went to my 75 year old father’s house yesterday 6 days after job was “complete” and the trenches they dug are still …
Within an hour had Mr Clinton at my residence and resolving our plumbing issue. Great customer service and high quality work.
Andre Turner was great in explaining to me the process in what I need with my hvac system, was punctual, polite, knowledgeable. I highly recommend him
Angel showed up almost an hour early and knocked it out quick. Took longer to process the payment than it did for him to clear the drain clog. Very happy it is all good now.
Eddie Brown was our technician, who was very friendly and quick to diagnose that we didn’t have any issues going on with our gas fireplace.
My ac went out and i called up John Moore about four months ago and a technician showed up to troubleshoot my ac. He told me it needed to be replaced. It would cost approximately $9000 to replace. He did take the cover off and do any …
Danny came to check on a few small issues I had and was very helpful and did not try to sell me on unnecessary services. He has done work for us before so I make sure to request him whenever I call.
The tech showed up when he said and did a great job. I used John Moore a few years ago and remembered their great service enough to hire them again. Thanks John Moore
John Cantu was very professional and courteous. He was very thorough with the pipe inspection and promptly gave us a detailed estimate.
Angel did a great job hydro jetting my kitchen drain. He cleared the block that another plumber couldn’t when he tried a snake. Angel was on time and efficient.
Gentleman went through procedures to diagnose my source of leakage. Pinpointed it correctly at the inlet valve of the dishwasher. But he does not work on appliances. So he disconnected the inlet valve/water line to the dishwasher until we could get it fixed. Did not charge for his trip.
Jon was prompt, professional, and friendly, along with being very knowledgeable. We stayed late to make sure that my water was working after I came home to a busted pipe. Definitely recommend Jon to anyone.
Mr Calderon found our sewer problem and suggested a solution. We took the offer even though it seemed extremely high. But it has to be done if we enjoy the comforts of home.
We are going through the winter time pest problems in the attic. Mike Vogel came out and explained the work that John Moore Services could provide and what they will do to fix our problem. Professional. Kind. And to the point.
The electrician showed up exactly as scheduled the same day. He also called in advance. Very professional and knowledgeable. Super friendly.
Great job by Larry on our two a/c units. We have used John Moore for everything under the roof for 10 years. They are always professional and knowledgeable.
My service technician took time to explain options and listened to concerns. He was polite , professional and courteous. You couldn’t ask for more. Explained all follow up needed.
Clayton was kind and professional. He made sure my gas leak was fixed in a timely manner. Thank you for the quality of service!
My pipes burst after a cold snap. My father suggested John Moore because they don’t charge to come out. They came out fixed the largest leak first. We knew there woyld be more and sure enough I had two more. They didn’t have what they …
Courteous, friendly, personable, knowledgeable technician! Made sure the job was done well. Cleaned up everything! I’ll ask for him again for any future work. Highly recommended Service.
Wonderful, Very knowledgeable and friendly let us know up front what may happen. He fixed our problem in a timely manner. We are extremely happy. Thank you
John Moore is always quick to get to the site, excellent work and always gives options but doesn’t force them on you. Thanks again for the quick fix and service!
Pest control. We just bought a home and wanted complete pest control. He was very thorough and came the 1st 30 minutes of window AND apologized for not being there at the beginning. No pressure for extra services but gave suggestions. Nice job.
Larry was very professional and informative. Answered all questions and recommended upgrades…did not push upgrades, just let us know our options. Great experience!
Miguel Quintanilla was very pleasant and knowledgeable. He quickly addressed my concerns by taking the time to explain how my thermostats worked best with my system.
The heater stopped working and it was determined that the circuit board no longer worked and was too old to replace. It appears a new unit is in our future. Tyler was very knowledgeable and listened to our needs. We have confidence in his expertise.
Ricardo helped us winterize 2 external faucets. I’m a little concerned he was unable to disconnect one of hoses connected to one of the faucets. He explained, given how tightly connected the hose is, he would have to replace the entire …
The technician that came out to my house was on time and knowledgeable for the electrical problem that I had. My problem is with the cost of the service. This was not an emergency call type situation. The can lights in the kitchen lights …
Received exceptional service from JD. He was very knowledgeable and professional, and he routinely kept me updated on status of repair timing, parts delivery, etc.
Water heater ruptured. Jonathan drained the pan, cleared the Drain of any debris. He explained everything he was going to perform. Explained in detail my options for a water heater replacement. Professionalism top notch.
Monjur was very thorough and explained in detail what our heating issues were. He even took pictures to show us exactly what the problems were. He was very friendly and personable.
Andrew always does an excellent work. He has excellent skills, is honest, professional, and if he is delayed will keep me informed. In other words, when electrical work needs to be performed in my home, Andrew is the only guy!
We received a quote for some plumbing work. Willie was professional N. And friendly. He was very informative with what we needed. We are so thankful for his time on our quote.
Alex was very good at what he did
My toilet saturated my bathroom, living room, bedroom, hall bathroom.
Alex removed the sink and toilet so the wood floor could be removed. The price was higher than I thought it should be. This is.no reflection on Alex!
Tyler gave me a competitive quote and was very knowledgeable about the heater system, options and best practices. Would recommend him to others needing diagnoses of HVAC issues.
You got to be careful with these guys. They have sales reps that will literally take advantage of old ladies. They tried to charge my mother $10,000 for something that a real plumber only charged $200 to fix.
Employee was extremely helpful & knowledgeable! Polite and patient explaining system to me (new owner of property). Thank you! I feel very comfortable in my new home!
I discovered a leak under the bathroom sink. Called John Moore. They literally sent a technician in less than an hour! Technician repaired the leak and was in and out. I also want to say the guys liked dogs. And allowed our dog to be nosy and get some attention!
Mr Marvin Hernandez was very professional. His work ethics was so in tact I would recommend him to any home and anyone He stayed busy the whole time he was here. You need more of him. Be Bless
The tech was very helpful and as for as we know did not try to deceive us. Got a great response from him and he tried to work with our schudle. We will use him again if needed.
Tesla charger installed and HDMI wire replacement for home theater
Andrew is a great guy.. 👍 👌 👏 😀 Very efficient and knows what he is doing. Fun and Easy to work with. …
The service technician Daniel Herrera was polite knowledgeable helpful and made me feel that he was genuinely interested in me and my plumbing issues. I will request for him directly the next time I need assistance!
I have used John Moore Services for many years and each time I am reminded how professional and friendly they are ! today Steven Politz was here to fix a nasty plumbing issue with the kitchen garbage disposal and his apprentice was with …
Jonathan C arrived on time and did excellent work with our plumbing issues. I will definitely use John Moore again and request Jonathan if he is available.
Chad was on time, professional, and quickly diagnosed the issue. Once we authorized the services the issue was completed quickly. Clean up was thorough. Excellent service!
Johnathan Berumen was super helpful and knowledgeable with the repair. Was in and out in 30 minutes and was courteous throughout the repair. Did a fantastic job and cleaned up everything afterwards. I highly recommend.
Angel came out and knocked out our Plumbing issue within a hour. Hydro jetting price was completely reasonable and couldn’t ask for a better Technician that Angel. Thank you!
Samuel Rodriguez was very knowledgeable and respectful! Gave some great tips on preventive maintenance and gave John Moore extreme value with his expertise!
John quickly diagnosed the problem with my hot water heater and got hot water running in a short time. John was friendly and professional and very helpful. Great service!
Did not correctly detail what the issue was. Furnace panel came lose, cutting off power to furnace. Technicians noted “pressure switch” needed cleaning. Not true, lose panel caused furnace to shut down, result of safety switch. Re-attach or screw in panel, problem fixed.
Andrew replaced a light switch. He made sure the work was done properly and professionally. He went the extra mile and took real pride in his work, something that is lacking in the world today, I would highly recommend Andrew and if you need an electrician, he’s your guy…..a solid 10 imo
The initial service was great but he forgot to turn the water main back on. Once he was informed of this, he came out late nite to remedy this and apologized for the mistake. Classy guy!! I’m a John Moore guy for life!
The technician Papal was very professional, polite, friendly and knowledgeable. He completed all the work in a timely manner. We are pleased with his work.
So we called John Moore because of the good reviews and our Ac wasnt cooling. The man said there was no coolant in the outside system so he filled it up and charged $800. Also said we had a leak. He said he would come back in a day or two …
The technician Jonathan Berumen was prompt and very knowledgeable. Explained everything in detail and made repairs quickly. Showed he cared about his job and customers. Very professional.
Samuel was very professional and knowledgeable. He explained all the issues I had and possible solutions to fix, repair or replace my hot water heaters.
Service man arrived with his mind made up I needed a new furnace He checked it and told me he wasn’t going to do anything because I needed a new surface, then proceeded to quote price and give me payment plans. This was during the freeze. …
One Star only because I can’t post without selecting at least one.
Called to request plumbing service. I gave the operator my address and she gave …
Daniel was prompt and professional.
Our issue was addressed and he made recommendations for addressing other issues that we would not have known about otherwise. …
I called Moore for a stopped up bathroom sink. The technician said since the sink was also the drain for the A/C it wasn’t an easy fix. I okayed the $650 charge. The technician did the work in 40 minutes and left. Total time on site just at one hour. Lesson learned……don’t call John if you cannot afford $650 per hour.
The technician came out to my house to flush the water heater. He was very happy helpful and seen I needed another service and told me how to go about doing it. Thank you so much
They did a whole home water repipe. They were very professional, courteous, and explained everything in detail.
I would definitely recommend them to anyone for whatever job you need done.
Awesome company.
Our hot water went out right after Christmas. Danny explained everything. He went and purchased the part. Lucky for us, the part was in stock. He and his great trainee came back to install it that day!
Mr.Guardiola did a excellent job getting my AC unit back in working order. He was very professional. ***** Not many people after a long day would have a smile on their face in this heat to handle a late hour job.👍🏻 …
John was very professional and smiled a lot. Explained everything to me so I could understand. He gave me the impression that he really likes his job. Very kind person.
Alex was awesome! We had a bad situation on Christmas and he really helped us! Thank you Alex for your service and professionalism! God bless you and your family! Thank you John Moore
Angel provided great service. He solved the problem that two other plumbers did not solve. He also took the time and explained the problem, and how it was resolved. We will definitely request him if we need a plumber.
Called for furnace tune up. They refused to do the tune up because the credit left belongs to the last owner of the property. Since, I am the new owner, the transfer of credit cannot be done. I have to pay for the new tune up service under …
Our tech Derrick came to service our drain stoppage. This was resolved quickly and our tech was very knowledgeable and professional. I would highly recommend John Moore Services.
!!! WARNING !!! “ Your home will burn down “ Is what I was told by Fred Collazo and his sidekick If I did not have them replace my water heater. I did not even call for a water heater fix. I called for a small pipe leak in the attic …
Furnace maintenance service – Jaime was on time and did a great job in explaining what he found. He also took the time to explain my options and didn’t pressure me in to purchasing anything.
Mr. William Turner with John Moore Sevier did an excellent job diagnosing and explaining the problems with our main circuit breaker panel. He was courteous and patient showing us the issues, and his recommendations.
John Moore sent Joe Clinton to change out on/off valves in bathroom, change out faucets and replace/change out a shower head. Joe was so professional, left his workspace in pristine condition and you would never have guessed a workman was in the house. I am so pleased with the final results.
Jaime quickly diagnosed the problem, found the most economical solution and made the necessary repairs. He left my house cleaner than he found it and it is like he was never here. I highly recommend.
Daniel came out because my kitchen sink would not drain. He was not only professional but very kind & answered every question I had. Since this was my first time using them I don’t know about their other repairmen but I would definitely recommend this one.
I give John Moore “ONE STAR” and that is for the people that answer the phone. As for SERVICE “NO STAR”. I have done a lot of business with them over the years, some good some not so good. John repiped my entire house, unclogged toilets, …
Trusted professional. Able to check out furnace. Had issues there. Typical for age and type. John moore understands consumer needs. The service guy was great!
Service technician came to house once then service was subcontracted. Workers spoke no English and very difficult to communicate with them. Toilets not set back properly, wobbled, had to reset them. Trench in front yard for days and when …
John Moore is in the business to scam you out of money with false diagnosis to get you to pay more, can tell the so called techs are on a commission of some kind.. Had 7 ppl come to my house within a week bc everytime one thing got fixed, …
I use John Moore for pest control services. My technician, Larry Munguia, is absolutely wonderful! He is always on time and efficient. In addition, he is so polite and a joy to be around!
When they found out how much we were approved for they charged us every penny of it. They are dishonest . We are a retired couple taking care of 2 disabled daughters and a granddaughter. They took advantage of us. Replaced a door we didnt …
I called John Moore for a weird smell coming out of my guest bathroom. I thought it was a plumbing issue. Willie came to check on it and went above and beyond. Take into consideration that he is a plumber but was determined to find where …
“Call John, pay more..” or however that jingle goes. The plumbing technician was so uneducated on how pipes were configured they ended up refunding my $49 fee. The technician also recommended hydrojet services for a kitchen sink clog at …
Erick Rodriguez was so professional and Highly recommend him! Very polite and efficient! Found the problem in seconds and gave us many solutions on how to fix it!! If you use John Moore recommend using Erick Rodriguez for your service!! Your be happy you did!! Thank you!!
Larry Thurman, my sales rep was as knowledgeable as they come. He recognized quickly what the system required and was able.to diagnosis inefficiencies within my home just by looking at the layout of my mechanical system in the attic . Clearly experience still matters. Thanks Larry!
Papal was very professional in every way. He explained what my situation was and what the solution would be. He was responsive to each of my questions and patient and respectful in addressing each concern. Now I have heat!
The technician displayed a greater sense of professionalism and presented a very understanding and caring attitude. He was very thorough in explaining the whole process and the options available to me and my wife.
First time using john Moore services the technician are very good at their skills Justin, water heater replacement Chad the pipe repair and Williams the electrician are very good I will recommend them to anyone great job.
Brandon did a great job, he was courteous and professional. I really appreciated that he read the notes on the order that I would be running a bit late. He was nice enough to call and let me know that he arrived ahead of time and to not worry. Brandon also gave some suggestions about how to keep my HVAC drain clear for the future.
Chayse was very professional and listened to my concerns and performed his job effectively. He explained what he would be doing as well as what he was doing each step along the way. All around great service.
Now this tech, Mr Cox did a great job on a job that was done poorly the first time. They should use him as an example of what good customer service is. Thank you Mr. Cox you made my day
Had our water heater and Ac Maintenance check for fall. Both technicians for each service were very professional. Especially AC Maintenance Papal Mustafa
he was very informative, courteous, and detailed among very professional. Great service 👏 …
I forgot to get a card from Wayne but excellent job and awesome young man! Did an inspection of all the pipes and drains and pricing for each item. Already planned to call back but definitely will be now!
They all did a great job replacing our breaker box and repairing our heating unit the day before the freeze. They went above and beyond to make sure we were going to have heat before the freeze. Thank you for everything you did guys. The technicians were William, Larry, Charles and marco.
Our main water shutoff valve at the street got stuck / broken in the closed position. Before we called John Moore we called 2 other companies. One gave an estimate of 5 hours and almost $1700 (!) to dig up ground and replace the valve, to …
CONSUMER BEWARE! I contacted this company out of desperation because my regular AC man was out of town during the freeze right before Christmas 2022. Tech came out on Sat Christmas Eve and stated 2 out of 3 heating elements went out on one …
Clayton did an amazing job diagnosing a poorly installed previous piece of plumbing under our kitchen sink. He took the time to explain everything, was diligent with his work and overall couldn’t be more pleased with the service. Thnx Clayton!
John Moore sends out the Best of the Best technicians that are friendly and very knowledgeable. He answered my questions and offered affordable financing. Highly recommended.
Troubleshoot electrical problems. I needed help diagnosing what was wrong with my refrigerator. As the refrigerator was relatively new, I suspected problems with the circuit breaker. …
John Moore (plumber: John Cantu )gave me an estimate to install two shut-off valves underneath the sink. I understand it is an old house, built in the 60s. However, just installed two shut-off valves the estimate was over $1200. The …
Eddie brought his sunny spirit into our home and not only resolved our impossible problem immediately, he gave us helpful ideas about preventing this issue in the future. Eddie was professional and went above and beyond and I hope we get his services again. He was my blessing for today. Thanks Eddie
Mr Lopez arrived at stated time. He was very professional and knowledgeable-explaining all that was done. He also made recommendations and explained the importance of them. All was done with a smile. Job well done.
Chris was very responsive to my questions. Explained exactly what he was doing and what would happen next in the process. was very professional. I appreciate honesty and him answering questions. He got the job done today! Excellent job.
Ricardo is an excellent technician.
He got straight to work and he is a very educated person.
If I need John Moore again for any services, …
Will Babers is definitely an asset to John Moore Plumbing. Not only was he professional he was courteous, sincere, listened well, double checked his work, and mentored his assistant Jacob. He also, adjusted the scope of work scheduled for …
We have only had our initial visit for a Generac generator with Sales representative Tyler Brunson who we were very pleased with his knowledge and professionalism. …
Very happy with all of the John Moore services performed. employees very professional, polite and informative as to what they were doing. Also very neat and left no mess behind to clean up.
Communication is poor from head office — often mismatched messages across a single visit. This means that multiple techs need to arrive, meaning more scheduled appointments, meaning more of my time, wasted. …
Excellent service! Ray was able to bypass broken water filtration system and make repairs necessary to get our water back on! Still need to order parts to repair water filtration system that was improperly installed originally but at least we now have water!
John did an absolutely great job! Fast and very polite he even took time to give our beautiful puppy Harley a hug! I highly recommend having this vendor service all of your Plumming and hvac needs
Worker courteous and knowledgeable. The only negative is the expensive extent I of the repair now and to come. 2nd visit to Re-pipe went well except for outside faucet leak I did not find till 2 days later. Daniel came in Thurs. All good.
John Moore, LLC is the worst company I have ever done business with. I hired this company in the summer of 2022, to address minor defects found on my home inspection only to have this company come into my home and turn everything upside …
We called for a leak from our stacked washer/dryer. We double checked that they worked on high-rise buildings with stacked units before scheduling. Unfortunately, they cancelled an hour before their scheduled appointment for their assessment. The scheduling team should definitely be transparent about their services.
Technician really knew a lot about the hot water heater recall that Rheem had. He showed me a lot of Knowledge. We will definitely use them in the future and will definitely tell friends and family about John Moore Services
Used John Moore to fix a small leak in my roof. Adolfo came out and fixed it very quickly. I’m super happy with the job they did and the turnaround time.
The entire John Moore staff of technicians that perform a brand new A/C unit installation, new furnace, and new insulation. Work inside, and outside was excellent. The guys Joseph Garcia, Octavio Alanis, Ahmed Hankins, Stephen Call, and …
Please beware of this company!!! My mom called John Moore because her Air Conditioner stop cooling on 8/3/2022. Guy showed up and called me and told me my mom A/C unit was done. Said motor was burnt out and it had a Freon leak. Said needed …
The plumber that came was very professional and friendly. I always use John Moore services because I don’t have to wonder if the job was done correctly. They always do top quality work.
John Moore is my go to plumbers. They have serviced my home over the past 3 years from my hot water heater leaking, a busted pipe in my downstairs bathroom to this year having a leak from my upstairs bathroom. They get the job done quickly and all the representatives are Great!
My AC system would not turn on. Diego came out and took his time to diagnose the problem. Determined it was the thermostat. I appreciate him not trying to up sell me. In this day and age, very refreshing to receive this level of service.
The main water connection to my house froze during our horrible recent freeze. John Moore got me an appointment in about 3 days from my call — and showed up exactly as scheduled. Their technician was friendly, competent and quick — hurrah for him!
Work seems to be good. Nice workers, but I requested a later time to have service finished up due to working night shifts and they showed up at 9am versus the 12pm earliest time. Would not have been an issue if I had not gotten off of …
Joe was very nice and professional. He discussed several options for my problem. He was very detailed about what he plan on doing to fix my plumbing line. Keep up the good work Joe! Thank you again!!
used their electrical service 8/19/2022 to change out 1 55 amp breaker that costs $ 55 at home depot and they charged $ 600 for the service that took no more than 15 minutes. the owner of the company in the TV commercials says they give a …
GUY PULLS IN MY DRIVEWAY AND RUNS DOWN MY 5 CHANGING COLOR EXPENSIVE SOLAR PATHWAY LIGHTS SAID HE WOULD REPLACE THEM HE LIED WHERE IS THIS GUY HE SOULDNT BE DRIVEING NONODYS VAN TRUCK OR BIKE
Davis did an awesome job! He came expecting a slow pressure faucet issue but found sediment in the water heater. He explained all my options. He cleaned out the water heater and helped me make a plan forward. Very personable and professional. Thanks!
Everything went well. I thought Abraham should have been around more often. I tried reaching him but couldn’t. The workers found him and we were able to talk. My insurance co. would like to speak with him and I’m worried …
Troy Watts came to my home to give me an estimate on a whole house generator and was prompt, professional. He did a thorough review of the situation and gave me all the information I needed to make an informed decision. I did a credit application with him as well and was approved on the spot.
Brandon Jones at John Moore was excellent, offered great advice and did a stellar job, hydrojetting my house’s 31yo pipes to clear them out. Brandon made me feel happy to sign up for membership with John Moore, can’t say enough about their honesty, good work, and promptness.
We have had John Moore replace both of our old hvac systems, upstairs and down. The upstairs installation went fine. When they came back because the downstairs unit failed, it was during the coldest date of the year. They identified the …
Air conditioner stopped working late yesterday evening. I booked an appointment with John Moore and they sent Diego out the next morning. Diego was prompt and professional and diagnosed the issue quickly. Replaced the bad part and everything was done in about 20 minutes. Definitely recommend their services!
Mr. James came out inspected the furnace/heating unit and spotted a few things. Gave me a detailed account of what was wrong what happens if left alone and the potential damage it could cause. He was very polite, professional, …
Prompt and reliable service. Jedd was very courteous and even gave me a few pointers about some of the issues I was experiencing with my LED disc lighting. I will definitely use John Moore Services in the future.
I have used John Moore for 3 or 4 issues over the years including pest control, A/C repair, and now plumbing. They are always professional and prompt in service, didn’t charge me a service fee, and I know what I am going to get. John …
Joe Clinton did an amazing job on my installation service. I would highly recommend him. Had an older unit he replaced it did upgrades on parts I’m truly thankful for his fast and friendly service.
Jedd did an amazing job installing my Tesla wall charger. He made sure it is installed properly and worked as intended. Amazing and knowledgeable electrician. Will recommend in a heartbeat.
Just needed my winter tune-up and assessment. Laz was great; he let me know the correct filters needed and outlined the cleaning plan. Nice, helpful, and I’m really grateful he could come out before Thanksgiving so we can use the heat.
Christian Lopez did a great job!!!
Very pleasant experience.
If water heater fails later I will call your company first! Thank you very much.
Sergio
Jose did a home exclusion to seal off entry points for mice from entering my home. He came in response to my last minute request for service. He was thorough and professional. Very happy customer!
I showed him the pipe leak and it was fixed in a couple of hours. Great service. Fred and his helper Ray were very professional. They give John Moore Services a good reputation.
John was very professional, completed the work in a timely fashion. Also provide additional helpful information about my hot water heater. Very pleasant and did an excellent job!
Everything went well. Took less than 30 minutes and they honored their 49 dollar price. Even though they had three different prices for the number of feet, the 49 price was honored. Another company wanted 300 dollars to do the same exact thing!
John Moore’s technician was quick in scheduling, on time. Tech was very knowledgeable and explained to me what he was doing. I had a previous company show up and couldn’t fix the issue
Danny diagnosed the source of our issue and will be back to install a new water softener system soon! He was so prompt, thorough, responded in a very timely manner, kind and respectful! We have found our guy for years to come!
Ricardo Lopez was the best. He explained. Did excellent work! And will refer him to everyone. Great Job Ricardo!! So glad we chose John Moore and very lucky to get you for the job!!!
Octavio Alanis did a great job. Really knows what he’s doing. Explained all in details that for easy decisions in what to do. It’s a shame John Moore does not have his name in their list of technicians to choose when trying to rate his service. 5 Star
Received, furnace checkup/inspection.
Was purchased and installed by John Moore Services. Overall, I’m very satisfied with the operation of the unit and service provided. Was also informed that …
Jeremy was fantastic! He did a whole system electrical analysis and made suggested upgrades and code compliant improvements. Timely, professional and great customer service! I would recommend to anyone in need of electrical repairs.
Had an AC coil bow-out. Technician (Tyler) did a great job of diagnosing the problem and giving me options to fix. Due to severity of issue, they had to return the next day(at my request). Liked service so much i am going to have them return to quote electrical panel overhaul
Not satisfied with the cost of repair. Very overpriced compared to other companies. The technician seemed to imply the sewer line leak was around 5 feet under the foundation. He used his camera so he knew exactly where the leak was but did …
Asked John Moore to come out to repair a water leak at our water meter the tech showed up and assisted the issue. He gave me a price of $3100.00 I told him to have a great day and sent him on his way. The repair is now fixed properly and is complete. I would Never call them out again.
I was told that the pipes were not up to code AND because the water heater did not have a pan under it, that also was not up to code.
I only gave three stars BUT that is only because I feel the prices are much too …
He should be commended for the work of removing the old gas water heater from the attic. He was professional and insuring all was done correctly. It was not easy as the previous owner put the heater in a very uneasy accessible area. I …
System went down during my first service and they made a quick repair which was cost effective and kept the system running for months. This was done with the understanding that there may be trouble in the future. It failed again and the …
Mike was professional, punctual. He explained what I needed. He told me what I didn’t need which was recommended by another company. Service was done at the same day with one year guarantee. I am very happy so far to get this done a week before thanksgiving.
Called John Moore for estimate. John Daniels arrived on time and gave me an estimate for a home re-pipe. Mr. Daniels was VERY knowledgeable and provided me with information on my home re-pipe. He was very professional. I received estimate …
Our service technician was Mr. Adam Bostick. He came on time, answered all the questions we had (even those related to plumbing but nothing to do with this repair), gave us 3 types of quotes to choose from, and was very professional …
I thought Danny did a great job. Was nice to listen to all the great plumbing advice and knowledge that he shared. Very good experience and definitely will use them in the future. I am a very happy customer.
Jonathan went above and beyond to explain and repair my issues with the tankless water heater. He was on time, professional and kind! He’s the best plumber I’ve had the experience of having and I would highly recommend him and John Moore to all. Kudos Jonathan!
The technician, Octavio, was excellent, arrived on time and was very polite. He showed me pictures before and after the work he did and it looks like excellent work. Time will tell but I am convinced the repair was well done
Jedd Johnson is an excellent electrician who works for John Moore Services. Jedd understood my issues, answered all my questions, fixed what needed fixing, and cleaned up after himself. Jedd is exceptional, personable, soft spoken, and very patient. If I need more electrical help in the future, I’ll certainly ask for Jedd.
James was very courteous and professional. He took his time to thoroughly evaluate my concern and he explained every aspect of his findings and interactions even though it turned out to be something very minor. I was very pleased with the service provided.
We’ve called John Moore multiple times. The first time was for a simple toilet repair. We had to call them back to repair the same toilet twice now. Today, we called them to repair our 6-year-old water heater, and they told us it was not …
We were pleased with everything. Technician Donta was informative and he didn’t rush through any areas from start to finish. We were impressed and appreciative that he had his own disposable shoe covers on before we had a chance to offer him a pair before entering our home!
I went with a big company for the job that needed to be done at the house but regret it now! I hope they don’t treat all the females customers like this! The job was started 2 weeks ago and still not completed. The inspector failed it twice …
Eli was great. He took photos of what was wrong, explained how the equipment should look, explained the issues if we did not repair the system and then showed us photos of the finished work. Although it is Christmas Eve and he has other jobs to complete today, he took the time to answer our questions. We appreciated his service.
My pipes in my home need replacing and faucets need flushing in order to receive a proper flow. Troy went over the whole house, financing options, all warranties and availability. I am quite please with the overall process. Thank you Troy and John Moore. Rhonda Evans-Jackson
We had a furnace replacement completed today and I’m absolutely livid. Not only did the techs steal something from our laundry room, they also left a complete mess. The techs admitted to “accidentally” taking our stuff and customer service …
Had Big D visit to provide quite for whole house standby generator. Very nice and first question was did I have other quotes. I said yes and he then he proceeded to tell me that they start at $16000 and can run up to $24000. I told him that …
The tech was great. He did good work finding and analyzing the issue. My issue is the cost of the work. The charge was $1500-2000 for what needed to be done. I hired someone else and the cost is $100. I’m not knocking this company but the cost was outrageous.
Steve-O at John Moore did an excellent job in replacing a water heater and repairing other water heaters. Was thoughtful, professional and helpful in explaining the work that was completed along with steps to maintain the water heaters going-forward. Will use them again in the future for my plumbing needs.
Excellent work he did communicating the issues found and explained . every thing was documented and shared, which I liked especially since I wasn’t present during the repair, I could review and ask questions which he gladly answered with …
I called them out because I heard water running and could not find the issue. The tech showed up and found my tub running. That was embarrassing. The tech, Brad was polite about it. He went ahead and checked the rest of the house. I offered …
Called them out for their $49.00 special on drain cleaning. Technician arrived on time. Very professional and diagnosed A/C drain clog upstairs. $362.99 ! Apparently the “special” applies to a kitchen or clean out clog.As Retirees living on …
John Cantu was very personable and helpful. Thouroughly explained 3 options and got us set up for next day repair. Could not have asked for better service. We have used John Moore previously and expected quality service and they delivered!
Had a great experience with John Moore services today. Jaime Centeno was very professional and honest. Great guy. Got the work done and let me know of possible future issues I may need to deal with in the future.
I did not have a good experience with John Moore. There was no communication. They just told you a price. Being desperate, because of the plumbing mess, I signed up. I had to call constantly, to get a copy of the work order. They …
Another positive experience dealing with John Moore Services. Tyler once again provided personal, professional service. He took the time to explain everything and made the service call stress free. I look forward to working with him the future when the need arises.
Ray G. Was very helpful in proving options and pricing for our water heater repair. We ended up opting for total replacement and he made sure that it happened “same day.” Polite, professional, and attentive to customer concerns. We will use John Moore again!
Just wanted to get a quote on some work to be done. Derick was very professional and nice. Gave us a good idea of what was wrong and what was needed to fix it. Very good attitude and not overbearing on any type of sales pitch. …
My parents A/C went out on July 4th the only company that could get there quickly on that HOT day was John Moore. Two months later, it went out again. My dad called first thing in the morning within 2 hours they worked my parents in & …
I don’t know how John Moore services got 5 stars service reviews. But my experience with them first time, and it’s also the last time. I just want to get a new gas line for new heater. But they said their have to run the whole gas system over and come with almost $4000 for one new gas line. NO THANK YOU !!
Tyler B. was professional and thorough in explaining the work that had been done. He also took the time to explain additional updates needed to obtain optimal performance from my new furnace. I appreciate the honesty/integrity that has been apparent with John Moore services.
Electric rewiring and box change out, gas line rerouted for dryer, repairs of old duct through brick…..all work was excellent. Professional service, prompt and on time, expert craftsmanship. Will always use this company for work on my …
Mr. Clayton Allen came to our house to check our water heaters and to give us a free estimate if we were considering buying new ones. He was courteous and helpful. He quickly assessed the problem and made helpful suggestions. He was …
Jonathan B. was great! He went above and beyond to make sure we were satisfied. He helped me connect my new stove. He was fast and professional. John Moore Services cares and they make sure their technicians are knowledgeable, professional, and caring!
Very quick response to an under sink leak. Technician was very professional, competent and communicative. He did a quick repair under warranty and found an additional leak in another sink we were not aware of, which he repair quickly and efficiently. Very satisfied with their service and personnel.
The serviceman arrived on time. I greatly appreciated a picture of the servicemen Danny Fleming was sent to me ahead of time. the serviceman made a thorough assessment of my problem and gave me a clear recommendation. He was polite and …
We had two technicians out… one for AC repair and one to install whole house surge protector. Not technicians were friendly and professional. Both were out here same day. Both explained everything they did and showed us their work. I will definitely use John Moore again!
A very difficult toilet replacement including rebuilding the footing. Fairly priced. A tough job well done. I would recommend John Moore as being dependable and on time and professional.
Excellent professional service done in an incredibly short amount of time. Steve and Gilbert were very friendly and personable while remaining extremely professional and proficient. I would highly recommend the service and personnel to anyone needing quality work on their plumbing. Even my dog liked them!
Andrew Estrada’s professionalism, expertise and knowledge of my electrical issue were impressive. He arrived early, waited a few minutes for me to arrive and completed the electrical work safely, quickly and proficiently. If I need any of …
Pest Control Service. The technician was on time within the 4-hour window. He was very knowledgeable about the service and made sure to remind me that the service was warrantied, so if I saw any bugs or pests I should be sure to call and …
We used John Moore’s pest control service. I appreciate that Michael did not pressure us. He accepted our choice of what we wanted done and was able to perform the job the same day. He was pleasant and professional! Thanks John Moore!
Abraham Martinez has been my main contact and has been responsive and available throughout John Moore’ work at my house. The work has been completed on time and all were very professional. Cleanup was great. John Moore is now my go-to plumber and I recommend them highly.
Had many recurring issues with our hot water heater. Daniel Hodges did a fantastic job with diagnosing and fixing the issues as they occurred. I would recommend him to friends and family, very smart and professional plumber who made sure we were taken care of and the job was done right.
Willie came out and unstopped our kitchen sink. He communicated well about when he would arrive. When he was working on the sink, he explained what the problem could be and what he was doing. I know that some customers would not care but …
Very much appreciated the attention to detail given to my issue. Willie Glass is very knowledgeable and experienced in all I had going on. Provided me with various solutions and explained each so that I could make the best choice for me. …
The plumbing tech, Jonathan, was very professional, courteous and knowledgeable. At this time, I am totally satisfied with John Moore Plumbing Services. Jonathan listened to all our plumbing issues, took pictures, examined each area and …
Larry Reyes is an excellent technician who demonstrated extremely great professionalism. Larry clearly explained the problem I had with my AC system which was not working at the time. He exhibited highly competent knowledge for the service …
Mr Call was a pleasure to interact with. He was very knowledgeable of my air conditioning system and answered my questions to my satisfaction. I fully trust John Moore Services and their Technicians to keep my air conditioning system functioning properly. Thank you Mr. CALL for a job well done.
John was at my home right at the start of the service window and did a wonderful job of explaining the repair process. The parts that were replaced were of great quality, and there wasn’t a spec of anything to clean up afterward. I’m very pleased with the work performed and will be using John Moore for any future plumbing issues.
I had burst water line damaged lines replaced, following the freeze we had in this area 2021. John Moore did excellent timely replacement service on the lines. In addition, at the same time I needed the water heater replaced and they …
Excellent experience with Jeremy, the electrician. Great communication along the whole way. Received reminders, updates and even a phone call just before the appointment. Solved my problem and took the time to show, explain and give me good …
This is not the first time we have used John Moore and been more than pleased. Troy Watts has helped us on multiple occasions. He is extremely professional and knowledgeable about several different repair scenarios. I appreciated that he …
John Moore Service is great. I called at 11 AM, and Brandon showed up at 1 PM. He did an amazing job. He was friendly, nice to speak with, knowledgeable about the issues and offered great advice. Very professional and great customer service.
I had a Flow-Tech whole home carbon filter system and a Flow-Tech anti-scale system installed and I can tell the difference in my water already. Samuel Rodriguez was the Technician who installed the systems. He was very nice and did a …
Brandon was fantastic. I had multiple plumbers tell me that my blocked kitchen drain lines could not be hydro jetted, but he got in there and did it. He worked fast and there was almost no clean up for me to do after. He was professional and did a great job. I highly recommend Brandon!
I’ve been taking care of my elderly mother’s house and her home seemed very hot and with record high heat in Texas. I found John Moore through google and they got me a appointment that same day! The Technician, Diego, was very professional …
The representative, Tyler, was outstanding. He was highly knowledgeable, professional, and personable. He was also very timely. When your a/c heating system stops working, you want someone who knows what he/she is doing and will get the job done. He did a great job!
The problem was diagnosed right away and repaired quickly. Our technician was great at communicating everything to us and he was very professional. We also appreciated all of the text alerts prior to his arrival. John Moore is a reliable and dependable business that we trust.
The technician’s name was Raymond A. He called to let me know he was on his way and showed up sooner than expected. A true professional. He made an extremely hard job for me seem easy. Had a good conversation about football and BBQ. …
After trying all we could do on our own, called. Abacus because of the $123 drain clog commercial. They never showed up and claimed we cancelled the appt. Should have gone to John Moore first. Called to schedule a plumber with John Moore …
I am very unhappy with John Moore Plumbing.
I had to have a 100′ section of my sewer pipe replaced to the city line. It …
Mr. Papal came out on Christmas Day to inspect our home’s heating system. He was extremely knowledgeable and courteous. He quickly identified the issue and quoted us for both repairs of the old system and for replacement if we decided to go …
My experience was John Moore Services was good. After a slow start, the company was able to start and complete the job in a few hours. After
different HVAC companies said they would not be able to complete the work the …
Called this company to come unclog a drain line in the laundry room. They were quick to respond and were very friendly. Sadly the reason I don’t call professional plumbers any more is because they nickel and dime you from the moment …
Mr. Jonathan Clark was very professional and he did a excellent job. Thank you for being on time as well professionally kind. He let me know about everything the cost as well is if things change where else there would be so I am truly …
I used John Moore for my home today. I had an issue with my upstairs sink being consistently clogged. Javier showed up on time, was thorough, and explained to me what was happening along with a few maintenance tips. The service was Fast, …
There’s a reason why you see all of those snazzy commercials on TV, John Moore is a first rate outfit with easy scheduling and responsive notifications. Our Technician was Clayton, and he was prompt and courteous, told us what was needed …
This is the second time that I’ve used John Moore this year and each time they’ve surpassed my expectations! They’re not the cheapest, but for a good reason- they’re professional, competent, honest, and they stand by their work. Daniel …
I must say by far the bet customer service I’ve had in a while. Eric G. Came out and was awesome. He took his time to listen to my problem, inspected, and came back with a fair price. He also gave me tips to to keep my A/c running in tip …
Henry T. was great! He went above and beyond to make sure we were satisfied. He showed up even though it was Sunday and his day off to replace a part in the AC system so that we’d have AC until the rest of the work was completed on Monday. …
We moved into the area late 2019. We have been searching for good service people to repair things at our home. Until now, we have not been able to find a service company that was professional enough that we would call them again. This is …
Papal was very professional and very detailed of the work done. He took the time to explain what was needed to repair or replace our system. Shared photos of our aging system and quoted us a great price for replacing our system. We are …
Daniel was courteous, on time and efficient in his work. He quickly cleared our kitchen drain clog which had resisted our efforts with household tools. We really appreciate the same day response of John Moore Services and their very …
I contacted John Moore Services after my heating system quit functioning. It was super easy to book a service appointment online. They kept me informed via text messages every step of the way. The technician, Henry, arrived on time and …
Let me tell you, John Moore has a gem of an employee with Andrew Estrada. He is professional. He is punctual. Attentive to my calls and texts and communicates clearly. He was very knowledgeable about the 1979 Federal Pacific breaker box set …
Stay away from these people! I don’t understand all these positive reviews on google. Yelp is full of negative reviews and I did not see that prior to booking an appointment, the reviews are so true. We had a minor leak and did not want it …
We had Leonard Citizen from John Moore out today to help us with some electrical wiring issues inside and to diagnose a breaker for outside outlets that kept blowing. He was extremely professional, friendly, and knowledgeable. His work …
Dig up our backyard at 9:30am to fix the neighbor’s plumbing and it was a CLEAR UNDERSTANDING THAT the hole was to be closed TODAY AND at 2pm we drove to neighbors house and they had already left. We contacted John Moore and told them the …