They are terrible with answering phones especially when trying to book an appointment! Website says open at 9, yet no one seems to be there to pick up the phones.
Please fix your phone system and not put someone in a looping queue. Called to try and make an appointment and all it does give you a greeting message. Over and over
The lobby and rooms.are clean and inviting, and the staff was friendly and helpful. Loved the doctor and the help I received. Have now switched to them for my family.
Dr. Dennis Hamp is the most loving and caring doctor I have ever known he has taken care of me and my children for almost 20 years and now he takes care of my grandchildren and my entire family and he took care of my parents till they …
I give it a one star because I can’t give it 0. TERRIBLE service. The receptionist were rude, no body seemed to know anything EVEN THOUGH I called twice previos to my visit all the information they gave me over the phone was wrong. Told me …
The office personnel answering calls and giving the worst cutomer service ive ever experienced not just over the phone but working the front desk. I don’t know who is responsible for the hored decision making for these individuals but its a …
Jordan Landing Clinic is an excellent choice for any health needs you have. The doctors and staff are very professional and take great care of you. Very clean atmosphere as well.
Honestly only came here because I was able to get a last minute appointment. But the service was great. They communicated often what was going on while I waited and when I was being checked. I felt at ease, listened to, and truly cared for.
getting anybody to answer the phone is very painful! every-time i have called this clinic i have been listening to recordings for 15 mins and then hang up…. no exaggeration here 15+ minutes. …
I love Dr. Hamp…..he’s amazing. Very accessible and does rush when having office visits. He makes sure to describe his findings and options. Best medical treatment I’ve had!
Had a couple of miscommunications before, but I’m not sure who’s fault that was. However my latest doctor and the radiologist who helped me via the Healow app were very helpful and far exceeded timing expectations.
Overall, it’s a good clinic. There’s a bit of a wait on the phone to schedule, but I had a great experience with the staff when I was at the clinic itself. The staff is friendly and courteous.
Liana Kinikini is a caring, she really listens to you. She may not be a MD but she knows more then most doctors that I’ve had. I’m very pleased with her.
DR Hamp and all the other Doctors and staff at Jordan Landing Family Medicine are very friendly, on time, and professional! DR Hamp is my family’s doctor and I would refer all my family, friends, or anyone that would like excellent medical …
I love this staff very caring people.
Dr. Hamp is my doctor but I’ve seen most of the docs & P.A.s there, they’re all great ( I’m partial to Dr Hamp AMAZING) …
This is the best Medical Clinic to visit for all your Family Medicine needs. They have an awesome staff with great doctors and they do everything from Pediatrics for my kids to Botox for the wife. I have had problems with my Allergies for …
This year has not been my year. I started getting really sick at the beginning of the year. A lot of mess. No one could figure out what was wrong with me. After being reccomended this clinic by a friend, they had diagnosed me with a vitamin …
The Physicians are amongst Utah’s best professional Physicians. They are knowledgeable, caring and efficient. I’ve been under the care of Dr. Dennis Hamp, who represents the best Doctor any place, for many years.
Not impressed with the billing department (extremely condensending) due to being mistransfered initially. Also, this company does not take certain insurance policies unless you have payed out of pocket first and establish yourself as an …
A few years ago I became deathly I’ll. Ultimately had to have 6 surgeries over a course of 4 years. In that time I had met with several different doctors,even the same doctor ive seen my entire life, and specialists and they all treated me …
One of the ladies at the front desk is very rude. Other two are nice but always refer to the other for questions.
Dr Ashley Reeder is great. Test results take 2 weeks for someone to call back. …
This was by far the worst impression of a medical clinic I have ever received. The young lady at the reception desk could have not cared any less than what she appeared to demonstrate. I will never go back to this medical clinic. And you …
Getting though the phones is very difficult. I called Monday and left a message after being on hold for 30 minutes because they didn’t send over my prescription to my pharmacy. Didn’t get a call back. Called again today (Tuesday) and I was …
I have been going to this clinic for 7 years and I have my family go and my mom goes. They are always very courteous and very thorough. I never have trouble getting in when I need to be seen. I recommend my doctor to everyone I talk to.
I have had excellent experience with the Dr but the last two trips have been absolutely awful the wait has been so long that I have had to leave before being seen. If you schedule an appointment you will end up waiting over an hour to see …
I have seen a differnet doctor everytime I go, and it seems they dont want to really discuss any problem. I dont feel like a priority or person to them… just another random patient. Edit: Dr. Kininkin has been the best she is the most …
The front desk did a great job of checking me in and assisting me in a timely manner, even while being very busy. Liana was very kind and professional while answering all of my questions. She really eased my mind and made me feel very …
I recently had to find a new PCP and decided to go to Ashley Reeder here at the Jordan Landing clinic; I am so happy that I did. She was great! Listened to all of my concerns and was pleasant to talk to. She will definitely be my new doctor from now on. Highly recommended.
We love Dr. Pugh. He is always thorough and explains things well. He explains the options and then lets you make decisions about your own health. We can always tell he cares about us and our health.
I’ve been going to this facility for several years. I really liked Dr. Hamp at first. I don’t know what has happened but the staff has gone SO downhill it’s ridiculous. To get a medication sent to my pharmacy has taken 5 phone calls. FIVE. …
When we started going here years ago, the quality of service was good, and they were able to help us with my wife’s unique health challenges. Since then, the level of service has gone consistently down. …
The incompetence of the of the office was incredibly frustrating. I was told before leaving to go get a prescription of something, I was never told what it was, then had to go to 2 different pharmacies to find which one they sent it to, to …
Attempted to schedule an appointment was set up with someone who couldn’t provide the specific service that i called in to be scheduled for. Then on my 2nd encounter i was left waiting for 45 min in the waiting room before being asked if im …
If you are in person they seem to do okay. However, patient support outside appointments is lacking. For example, I just called to have my xrays sent to my current physician and was put on hold for over 20 minutes after making my request …
I went to visit Daniel Hill for the first time and was anything but pleased. He had absolutely no bedside manor what so ever. I went to visit him for some issues with my hand and finger locking up. He not once even looked at my hand. …
This has been the most unorganized clinic I have ever been to starting from trying to make an appointment and nobody answering the phones to finally getting in and seeing the doctor but the prescriptions were never called in, tried to call …
I’ve been going to Jordan Landing Medical as a patient of Dr Hamp’s for 8+ years and can say with extreme confidence that he and the JLM team are the absolute best. The office staff are kind and extremely helpful. I’ve always got the …
Receptionist was really rude, doctor seemed rushed and acted like she didn’t want to be there; I ended up being billed for the wrong visit type (one which wasn’t covered by my insurance). I’ve called the clinic several times and they keep …
Third time this office has told me when I show up that my appt was a different time. I had a voicemail reminder from yesterday I offered to play for the kid at the desk stating the time I showed up was what was scheduled as I received a …
After over a year of giving chances to fix the NUMEROUS problems I have dealt with in this office, I have decided I no longer want to deal with incompetent staff. Negative stars if I could. I see why you have High staff AND doctor turnover. …
Me and my kids have been going to this facility for almost 10 years. I have finally decided to stop giving them a chance to serve us and we are going elsewhere. More than once the Dr. we were seeing at the time Googled our symptoms while in …
This can be a great place but be prepared to be on hold for an average of 15min. That is not an exaggeration. Also, if the receptionist doesn’t know the answer then she will make up one. Really messed up. …
I changed to this clinic after I fired my last clinic. I have always been treated kindly and the MA’s here are know their stuff. The providers are great and I haven’t had a problem making appointments when I need to get in. Everyone works hard to take care of the patients. I can’t say anything bad about anyone at this clinic.
This, in no way reflects on Dr. Hamp, Dr. Pugh, the medical assistants or the nurses. They are amazing… Once you actually see them. This is regarding the staff in the front of the office. Expect to wait up to two hours in the waiting room …
I have been going to this clinic for over 10 years and never have had a bad experience. Dr. Hamp is awesome but very busy so getting an appointment with him is some times challenging but he knows my medical problems so I will wait to see …
Seth Soha misdiagnosed a 22-year-old man under 150 lbs. with type 2 diabetes, he spent 3 months on Metformin and nearly died because he needed to be on insulin and we weren’t aware of that. Which is why we went to a doctor. …
SPOILER ALERT: Exceptional providers! Extrodinary care! For the last 8 years myself and 4 kids have been patients here. I’ve seen many care providers over the years; my issue are ALWAYS the medical anomaly and have often been dismissed. Not …
I was really sick in March and so I called to set an appointment and I was told walk in only. I showed up and the clinic acted like I had the plague. I went in because I was having symptoms of a stroke and the doctor acted like I was a …
You probably want to find a different clinic. Not happy at all with this one. The doctor I was referred to by a friend has a closed practice so I saw one of their PA’s. She was nice and helpful at the time but only in one day a week. Their …
I have been coming to this clinic for about a year now and am so excited to have found my new primary care! Front desk staff is always friendly, whether on the phones or in person and the entire staff seems to always go the extra mile to make their patients comfortable! 10/10 would recommend!
As others have noted, getting through on the phone is sometimes difficult. It takes a long time to get test results (basic glucose, cholesterol, etc.) back since they don’t process them in-house. Whereas Walgreens could do the basic panel …
I personally would not recommend going here. If you want results this is not the place. Look at the reviews and research more. Just saying. They use cheap tests and also don’t really feel for ya. Been coming here for years and I won’t be …
I have been so sick over the past weeks and couldn’t get into any other doctors or clinics without waiting until Monday or hours in a waiting room. Hanna at the front desk informed me they were booked, but seeing the state I was in went …
Dr. Dennis Hamp and his staff are absolutely amazing. They go above and beyond to do everything they can to help you. I can’t thank them enough for all their hard work. You won’t find a better, more carrying doctor and staff in all of Utah. I highly recommend them!!!
Only been here once and while I had no issue with the care, they can’t seem to get their billing straight. I am under Tricare Prime and was given a call saying that I wasn’t found in the Tricare system. This happened before at the same …
I had a wonderful experience here. I dread going in for a check up. I thought I would give this place a try. The front staff was super friendly, and Liana Kinikini was so warm and kind that my anxiety evaporated. She was thorough and …
Do not waste your time with those unprofessional people. Worst clinic I have been to. The reception so rude with her bad attitude. I went for my yearly general check up, it was the worst experience. I had to keep telling them I’m here for a …
I have been going to Dr Hamp for about 15 years. He has worked with through the years to find the cause of many health issues. He always asks about my family and asks them about me. I live 30 miles away and have tried Drs closer to home …
These guys were very friendly and professional as well as down to earth. They listened to my concerns and made those their concerns. They joked around with me and made me feel very comfortable. The ladies and gentlemen at the front desk …
I have been coming here for 4 years or so. I absolutely love Dr Willardson but I hate this office! The staff up front are snobby, never answer the phone, and you wait at least an hour to see anyone every single time! This office needs a …
Dr. Pugh is great!!!! But the medical assistant some are wonderful and some are just absolutely the rudest people I’ve talked to, god forbid you want to change the place they send you too, you give your opinion to them and instantly she …
I’ve been seeing Dr. Kinikini for over a year now and she is the best. I’ve had a lot of firsts with her and she’s always made me feel comfortable! Anytime I’ve had a question day or night she has always gotten back to me in a timely manner. Would 10/10 recommend! <3
I needed a new doctor when mine retired. A friend recommended Dr. Pugh as someone who had helped her, so I made an appt. I have seen several physicians here & all of them have been good at listening, sympathetic & kind about how I am …
Worst customer service! They got my husband in fast, but after that everything went downhill. It took forever for the lab results and then my husband had to keep calling them even though they were in the portal. Michelle called him back and …
My family and I have been seeing Dr. Pugh since 2005. He is a very knowledgeable and professional primary care physician. His staff is always friendly and happy. The services are priced competitively, and most importantly, appointments are on time! Highly recommend!
I have been going to this office since way before they moved from their old location. I used to love their service, but it’s been a LONG time since i can say i don’t loathe it. Any time I’ve needed medication refills or any questions …
Do you like to call your doctors office, begging them to send your prescription to your pharmacy so it can be filled? Do you like doing this every day? Do you like having your calls go ignored 3 weeks? If so, this is the clinic for you!!!
I have attended this clinic for more than 10 years and the truth seemed to me excellent. I had never had a problem with anything or anyone. It is true that I do not speak English but that had never been you. problem because they really …
I scheduled an appointment for the first time with one of their doctors to be evaluated for a medical condition. The doctor walked in and within one minute of being in the room said “there’s nothing wrong with you” and tried to get rid of …
Years ago the doctors here were fine but I refuse to give them any more of my business. From a doctor violating privacy in an inappropriate way to them forcing drugs and vaccines on my daughter that she didn’t need or want. Not to mention …
I’ve been going to Jordan Landing Family Clinic for over 15 years. The early years were excellent, but lately I’ve felt like a number to them. The quicker they can get in and out of my exam room, the more patients they can bill, and the …
My family have had Dr. Dennis Hamp as a primary provider for almost 13 years now. We’ve had the opportunity to see several other providers in the practice over the years and honestly, we’ve never had poor treatment, not once. Dr. Hamp …
I saw either a PA or a Nurse – but regardless she was so rough and rude. I came in for a lump on my jaw and sinus hurting and she tried telling me it was TMJ. She also said that she had multiple cases of TMJ so curious who else she is …
Dr. Pugh has been my Primary Care for 20 years. The staff have always gone above and beyond to take good care of me. Through a full hysterectomy, complications, a second corrective surgery and now failing kidneys. I am so lucky to have a support system in my care team. Thank you Jordan Landing Clinic
Has been my family Dr for years. When I called to get an appointment for my infected ears and sore throat I was told they don’t see patience for those symptoms.
I called this office today (been going there for years) and explained I have a horrible cough, could be bronchitis and need to be seen only to be told “sorry, you can’t come in because your sick and don’t allow that” what? Your a doctors …
Been going to this clinic for 18 years the front desk employees are rude and unfriendly. I went into the clinic to get my records transferred and they said they never received the request which they did because I gave it to the girl and the …
I have been sick for over 2 months now. I had a virtual visit with Spencer Hill. He ordered blood work for me. I have never heard back from him to follow up after reaching out to the office to try and get some answers. …
As a healthcare professional myself, I was pleased with my experience. I got an appt quickly, was seen quickly, and my interactions with staff were pleasant and meaningful.
Absolutely disappointed with their service. Dr. will not refill my hbp medicine that I’ve been on for almost 5 years. I’m not asking for a refill on opioids. My hbp comes from family genetics. I’m not overweight, I exercise and eat healthy. Never had an issue at another Dr’s office, much less made felt like I was a drug user.
My opinion of this clinic has continued to decline. I feel they improperly billed me for a visit where all they had to do was sign a piece of paper and fax it. Got billed $76. I wish my signature was worth that much. There are other issues, but not going to give personal details. I plan on finding a new physician.
Extremely rude front desk reception and long wait to be seen. Dr Hamp now has his wife unprofessionally handling his patient’s communications. She isn’t good at it especially vying for you to make an appointment just to renew …
I only continue to go to this clinic for Dr. Pugh. He is very knowledgeable and thorough. He really cares about his patients and takes his time to explain everything and answer questions. I generally leave the clinic scratching my head if I …
I have only been going to this clinic because it’s in a semi convenient location, and the hours were easier to work around with an 8 – 5 job schedule. Not anymore. After today’s visit with Sharon(?) I will not be going back to this clinic. …
Dr. Hamp has been good to my husband and our extended family over the years, but it’s not enough anymore. This clinic has fallen apart. Get ready for your calls to never be answered, your prescriptions to be consistently late when you call …
Great service
Thorough health evaluation and diagnosis
Dr Pugh is wonderful
I like the doctors here, and have been going here since it started
I have call like four time and be on hold for 10 minuets every time
Good staff, pretty helpful!
My review was deleted but I would not go to this doctor office
Amazing service Dr. Pugh is so caring and amazing!
Been coming here since I was 18. Iove all of the doctor’s here and the staff is very friendly!
Unorganized, incompetent and rude staff. Don’t waste your time here, find a GP that actually cares about people!
The medical staff is usually great. The office and front desk staff are always rude and inconsiderate.
I love this place. Professional and friendly and attentive to mine and my son’s needs. Dr Hamp is awesome!
Dr Hamp is amazing and the staff is very helpful.
I did not have to wait very long for service high-quality staff and I got a great doctor
Went for a physical and saw Daniel Hill FNP, he took a ton of time to go over everything, I will definitely be back
I have the best doctor and staf.. great customer service..love them all
Been going to them for years and love the care i get as well as the doctors.
Excellent Doctors, professional and courteous staff. I love my doctor and would definitely recommend this clinic.
They are terrible with answering phones especially when trying to book an appointment! Website says open at 9, yet no one seems to be there to pick up the phones.
Please fix your phone system and not put someone in a looping queue. Called to try and make an appointment and all it does give you a greeting message. Over and over
The lobby and rooms.are clean and inviting, and the staff was friendly and helpful. Loved the doctor and the help I received. Have now switched to them for my family.
Dr. Dennis Hamp is the most loving and caring doctor I have ever known he has taken care of me and my children for almost 20 years and now he takes care of my grandchildren and my entire family and he took care of my parents till they …
I give it a one star because I can’t give it 0. TERRIBLE service. The receptionist were rude, no body seemed to know anything EVEN THOUGH I called twice previos to my visit all the information they gave me over the phone was wrong. Told me …
The office personnel answering calls and giving the worst cutomer service ive ever experienced not just over the phone but working the front desk. I don’t know who is responsible for the hored decision making for these individuals but its a …
Jordan Landing Clinic is an excellent choice for any health needs you have. The doctors and staff are very professional and take great care of you. Very clean atmosphere as well.
Honestly only came here because I was able to get a last minute appointment. But the service was great. They communicated often what was going on while I waited and when I was being checked. I felt at ease, listened to, and truly cared for.
getting anybody to answer the phone is very painful! every-time i have called this clinic i have been listening to recordings for 15 mins and then hang up…. no exaggeration here 15+ minutes. …
I love Dr. Hamp…..he’s amazing. Very accessible and does rush when having office visits. He makes sure to describe his findings and options. Best medical treatment I’ve had!
Had a couple of miscommunications before, but I’m not sure who’s fault that was. However my latest doctor and the radiologist who helped me via the Healow app were very helpful and far exceeded timing expectations.
Overall, it’s a good clinic. There’s a bit of a wait on the phone to schedule, but I had a great experience with the staff when I was at the clinic itself. The staff is friendly and courteous.
Dr. Hamp is the best. Been seeing him for years and very happy.
Liana Kinikini is a caring, she really listens to you. She may not be a MD but she knows more then most doctors that I’ve had. I’m very pleased with her.
They sey they going to coll and never col never answer the phone i live voice mail they never coll back bery irresponsible
DR Hamp and all the other Doctors and staff at Jordan Landing Family Medicine are very friendly, on time, and professional! DR Hamp is my family’s doctor and I would refer all my family, friends, or anyone that would like excellent medical …
I love this staff very caring people.
Dr. Hamp is my doctor but I’ve seen most of the docs & P.A.s there, they’re all great ( I’m partial to Dr Hamp AMAZING) …
This is the best Medical Clinic to visit for all your Family Medicine needs. They have an awesome staff with great doctors and they do everything from Pediatrics for my kids to Botox for the wife. I have had problems with my Allergies for …
This year has not been my year. I started getting really sick at the beginning of the year. A lot of mess. No one could figure out what was wrong with me. After being reccomended this clinic by a friend, they had diagnosed me with a vitamin …
The Physicians are amongst Utah’s best professional Physicians. They are knowledgeable, caring and efficient. I’ve been under the care of Dr. Dennis Hamp, who represents the best Doctor any place, for many years.
Not impressed with the billing department (extremely condensending) due to being mistransfered initially. Also, this company does not take certain insurance policies unless you have payed out of pocket first and establish yourself as an …
A few years ago I became deathly I’ll. Ultimately had to have 6 surgeries over a course of 4 years. In that time I had met with several different doctors,even the same doctor ive seen my entire life, and specialists and they all treated me …
One of the ladies at the front desk is very rude. Other two are nice but always refer to the other for questions.
Dr Ashley Reeder is great. Test results take 2 weeks for someone to call back. …
This was by far the worst impression of a medical clinic I have ever received. The young lady at the reception desk could have not cared any less than what she appeared to demonstrate. I will never go back to this medical clinic. And you …
Getting though the phones is very difficult. I called Monday and left a message after being on hold for 30 minutes because they didn’t send over my prescription to my pharmacy. Didn’t get a call back. Called again today (Tuesday) and I was …
I have been going to this clinic for 7 years and I have my family go and my mom goes. They are always very courteous and very thorough. I never have trouble getting in when I need to be seen. I recommend my doctor to everyone I talk to.
The doctor I saw didn’t do anything, other than rush me out the door and prescribe me medicine that made me feel worse.
I have had excellent experience with the Dr but the last two trips have been absolutely awful the wait has been so long that I have had to leave before being seen. If you schedule an appointment you will end up waiting over an hour to see …
I have seen a differnet doctor everytime I go, and it seems they dont want to really discuss any problem. I dont feel like a priority or person to them… just another random patient. Edit: Dr. Kininkin has been the best she is the most …
The front desk did a great job of checking me in and assisting me in a timely manner, even while being very busy. Liana was very kind and professional while answering all of my questions. She really eased my mind and made me feel very …
I recently had to find a new PCP and decided to go to Ashley Reeder here at the Jordan Landing clinic; I am so happy that I did. She was great! Listened to all of my concerns and was pleasant to talk to. She will definitely be my new doctor from now on. Highly recommended.
We love Dr. Pugh. He is always thorough and explains things well. He explains the options and then lets you make decisions about your own health. We can always tell he cares about us and our health.
I’ve been going to this facility for several years. I really liked Dr. Hamp at first. I don’t know what has happened but the staff has gone SO downhill it’s ridiculous. To get a medication sent to my pharmacy has taken 5 phone calls. FIVE. …
When we started going here years ago, the quality of service was good, and they were able to help us with my wife’s unique health challenges. Since then, the level of service has gone consistently down. …
The incompetence of the of the office was incredibly frustrating. I was told before leaving to go get a prescription of something, I was never told what it was, then had to go to 2 different pharmacies to find which one they sent it to, to …
Attempted to schedule an appointment was set up with someone who couldn’t provide the specific service that i called in to be scheduled for. Then on my 2nd encounter i was left waiting for 45 min in the waiting room before being asked if im …
If you are in person they seem to do okay. However, patient support outside appointments is lacking. For example, I just called to have my xrays sent to my current physician and was put on hold for over 20 minutes after making my request …
I went to visit Daniel Hill for the first time and was anything but pleased. He had absolutely no bedside manor what so ever. I went to visit him for some issues with my hand and finger locking up. He not once even looked at my hand. …
This has been the most unorganized clinic I have ever been to starting from trying to make an appointment and nobody answering the phones to finally getting in and seeing the doctor but the prescriptions were never called in, tried to call …
I’ve been going to Jordan Landing Medical as a patient of Dr Hamp’s for 8+ years and can say with extreme confidence that he and the JLM team are the absolute best. The office staff are kind and extremely helpful. I’ve always got the …
Receptionist was really rude, doctor seemed rushed and acted like she didn’t want to be there; I ended up being billed for the wrong visit type (one which wasn’t covered by my insurance). I’ve called the clinic several times and they keep …
Third time this office has told me when I show up that my appt was a different time. I had a voicemail reminder from yesterday I offered to play for the kid at the desk stating the time I showed up was what was scheduled as I received a …
After over a year of giving chances to fix the NUMEROUS problems I have dealt with in this office, I have decided I no longer want to deal with incompetent staff. Negative stars if I could. I see why you have High staff AND doctor turnover. …
Me and my kids have been going to this facility for almost 10 years. I have finally decided to stop giving them a chance to serve us and we are going elsewhere. More than once the Dr. we were seeing at the time Googled our symptoms while in …
This can be a great place but be prepared to be on hold for an average of 15min. That is not an exaggeration. Also, if the receptionist doesn’t know the answer then she will make up one. Really messed up. …
I changed to this clinic after I fired my last clinic. I have always been treated kindly and the MA’s here are know their stuff. The providers are great and I haven’t had a problem making appointments when I need to get in. Everyone works hard to take care of the patients. I can’t say anything bad about anyone at this clinic.
This, in no way reflects on Dr. Hamp, Dr. Pugh, the medical assistants or the nurses. They are amazing… Once you actually see them. This is regarding the staff in the front of the office. Expect to wait up to two hours in the waiting room …
I have been going to this clinic for over 10 years and never have had a bad experience. Dr. Hamp is awesome but very busy so getting an appointment with him is some times challenging but he knows my medical problems so I will wait to see …
Seth Soha misdiagnosed a 22-year-old man under 150 lbs. with type 2 diabetes, he spent 3 months on Metformin and nearly died because he needed to be on insulin and we weren’t aware of that. Which is why we went to a doctor. …
SPOILER ALERT: Exceptional providers! Extrodinary care! For the last 8 years myself and 4 kids have been patients here. I’ve seen many care providers over the years; my issue are ALWAYS the medical anomaly and have often been dismissed. Not …
I was really sick in March and so I called to set an appointment and I was told walk in only. I showed up and the clinic acted like I had the plague. I went in because I was having symptoms of a stroke and the doctor acted like I was a …
You probably want to find a different clinic. Not happy at all with this one. The doctor I was referred to by a friend has a closed practice so I saw one of their PA’s. She was nice and helpful at the time but only in one day a week. Their …
I have been coming to this clinic for about a year now and am so excited to have found my new primary care! Front desk staff is always friendly, whether on the phones or in person and the entire staff seems to always go the extra mile to make their patients comfortable! 10/10 would recommend!
As others have noted, getting through on the phone is sometimes difficult. It takes a long time to get test results (basic glucose, cholesterol, etc.) back since they don’t process them in-house. Whereas Walgreens could do the basic panel …
I personally would not recommend going here. If you want results this is not the place. Look at the reviews and research more. Just saying. They use cheap tests and also don’t really feel for ya. Been coming here for years and I won’t be …
I have been so sick over the past weeks and couldn’t get into any other doctors or clinics without waiting until Monday or hours in a waiting room. Hanna at the front desk informed me they were booked, but seeing the state I was in went …
Dr. Dennis Hamp and his staff are absolutely amazing. They go above and beyond to do everything they can to help you. I can’t thank them enough for all their hard work. You won’t find a better, more carrying doctor and staff in all of Utah. I highly recommend them!!!
Only been here once and while I had no issue with the care, they can’t seem to get their billing straight. I am under Tricare Prime and was given a call saying that I wasn’t found in the Tricare system. This happened before at the same …
I had a wonderful experience here. I dread going in for a check up. I thought I would give this place a try. The front staff was super friendly, and Liana Kinikini was so warm and kind that my anxiety evaporated. She was thorough and …
Do not waste your time with those unprofessional people. Worst clinic I have been to. The reception so rude with her bad attitude. I went for my yearly general check up, it was the worst experience. I had to keep telling them I’m here for a …
I have been going to Dr Hamp for about 15 years. He has worked with through the years to find the cause of many health issues. He always asks about my family and asks them about me. I live 30 miles away and have tried Drs closer to home …
These guys were very friendly and professional as well as down to earth. They listened to my concerns and made those their concerns. They joked around with me and made me feel very comfortable. The ladies and gentlemen at the front desk …
I have been coming here for 4 years or so. I absolutely love Dr Willardson but I hate this office! The staff up front are snobby, never answer the phone, and you wait at least an hour to see anyone every single time! This office needs a …
Dr. Pugh is great!!!! But the medical assistant some are wonderful and some are just absolutely the rudest people I’ve talked to, god forbid you want to change the place they send you too, you give your opinion to them and instantly she …
I’ve been seeing Dr. Kinikini for over a year now and she is the best. I’ve had a lot of firsts with her and she’s always made me feel comfortable! Anytime I’ve had a question day or night she has always gotten back to me in a timely manner. Would 10/10 recommend! <3
I needed a new doctor when mine retired. A friend recommended Dr. Pugh as someone who had helped her, so I made an appt. I have seen several physicians here & all of them have been good at listening, sympathetic & kind about how I am …
Worst customer service! They got my husband in fast, but after that everything went downhill. It took forever for the lab results and then my husband had to keep calling them even though they were in the portal. Michelle called him back and …
My family and I have been seeing Dr. Pugh since 2005. He is a very knowledgeable and professional primary care physician. His staff is always friendly and happy. The services are priced competitively, and most importantly, appointments are on time! Highly recommend!
I have been going to this office since way before they moved from their old location. I used to love their service, but it’s been a LONG time since i can say i don’t loathe it. Any time I’ve needed medication refills or any questions …
Do you like to call your doctors office, begging them to send your prescription to your pharmacy so it can be filled? Do you like doing this every day? Do you like having your calls go ignored 3 weeks? If so, this is the clinic for you!!!
I have attended this clinic for more than 10 years and the truth seemed to me excellent. I had never had a problem with anything or anyone. It is true that I do not speak English but that had never been you. problem because they really …
I scheduled an appointment for the first time with one of their doctors to be evaluated for a medical condition. The doctor walked in and within one minute of being in the room said “there’s nothing wrong with you” and tried to get rid of …
Years ago the doctors here were fine but I refuse to give them any more of my business. From a doctor violating privacy in an inappropriate way to them forcing drugs and vaccines on my daughter that she didn’t need or want. Not to mention …
I’ve been going to Jordan Landing Family Clinic for over 15 years. The early years were excellent, but lately I’ve felt like a number to them. The quicker they can get in and out of my exam room, the more patients they can bill, and the …
My family have had Dr. Dennis Hamp as a primary provider for almost 13 years now. We’ve had the opportunity to see several other providers in the practice over the years and honestly, we’ve never had poor treatment, not once. Dr. Hamp …
I saw either a PA or a Nurse – but regardless she was so rough and rude. I came in for a lump on my jaw and sinus hurting and she tried telling me it was TMJ. She also said that she had multiple cases of TMJ so curious who else she is …
Dr. Pugh has been my Primary Care for 20 years. The staff have always gone above and beyond to take good care of me. Through a full hysterectomy, complications, a second corrective surgery and now failing kidneys. I am so lucky to have a support system in my care team. Thank you Jordan Landing Clinic
Has been my family Dr for years. When I called to get an appointment for my infected ears and sore throat I was told they don’t see patience for those symptoms.
I called this office today (been going there for years) and explained I have a horrible cough, could be bronchitis and need to be seen only to be told “sorry, you can’t come in because your sick and don’t allow that” what? Your a doctors …
Been going to this clinic for 18 years the front desk employees are rude and unfriendly. I went into the clinic to get my records transferred and they said they never received the request which they did because I gave it to the girl and the …
I have been sick for over 2 months now. I had a virtual visit with Spencer Hill. He ordered blood work for me. I have never heard back from him to follow up after reaching out to the office to try and get some answers. …
As a healthcare professional myself, I was pleased with my experience. I got an appt quickly, was seen quickly, and my interactions with staff were pleasant and meaningful.
Absolutely disappointed with their service. Dr. will not refill my hbp medicine that I’ve been on for almost 5 years. I’m not asking for a refill on opioids. My hbp comes from family genetics. I’m not overweight, I exercise and eat healthy. Never had an issue at another Dr’s office, much less made felt like I was a drug user.
My opinion of this clinic has continued to decline. I feel they improperly billed me for a visit where all they had to do was sign a piece of paper and fax it. Got billed $76. I wish my signature was worth that much. There are other issues, but not going to give personal details. I plan on finding a new physician.
Extremely rude front desk reception and long wait to be seen. Dr Hamp now has his wife unprofessionally handling his patient’s communications. She isn’t good at it especially vying for you to make an appointment just to renew …
I only continue to go to this clinic for Dr. Pugh. He is very knowledgeable and thorough. He really cares about his patients and takes his time to explain everything and answer questions. I generally leave the clinic scratching my head if I …
I have only been going to this clinic because it’s in a semi convenient location, and the hours were easier to work around with an 8 – 5 job schedule. Not anymore. After today’s visit with Sharon(?) I will not be going back to this clinic. …
Dr. Hamp has been good to my husband and our extended family over the years, but it’s not enough anymore. This clinic has fallen apart. Get ready for your calls to never be answered, your prescriptions to be consistently late when you call …