Jordan Valley Medical Center

Hospital, Jordan Valley Medical Center

Substantial investment in advanced technology and state-of-the-art equipment has helped the hospital attract a top-notch medical staff and a team of highly-skilled nurses. The entire hospital team is dedicated to providing expert medical care in a warm, family-friendly environment.

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Jordan Valley Medical Center Reviews ( 250 )

  1. My daughter was seen here at the emergency department last night. She had an appendicitis and had to have surgery. From the moment we arrived we were treated with such kindness and care. Our nurse in the ER (Jen) was amazing! She took such …

  2. I called Jordan Valley Medical Center to schedule my yearly mammogram and also my bone density scan, I was unable to an appointment for the same day and but was able to get the bone scan the following day. After getting my mammogram, which …

  3. I just had surgery here a week ago and stayed overnight. I had a four star experience. The food at each of my meals was really good and I loved that part. It’s really improved from when I was there about 12 years ago and had my second …

  4. I had a terrible childbirth experience in that hospital, the 3 nurses I had were nice but didn’t feel like they did a good job. The anesthesiology numbed my entire body when I was already 10 cms dilated because the nurse didn’t check me …

  5. Everyone was very nice! The nurse in the Morning was great! Only thing I did not like was while waiting for my husband to awake, a group of male and female nurses across from us were discussing religion the dominant Utah religion! Our …

  6. Rating a 4 only because of the nursing staff. Melissa, Denise and Lianne were absolutely amazing during my first labor and delivery experience. So attentive, helpful, kind and caring.

  7. I had surgery at Jordan Valley hospital and I cannot even begin to tell you how kind and caring all of the staff have been! They are simply the best! The nurses, the CNA’s, the cleaning staff, and the doctors. What a wonderful experience!

  8. My baby boy was born here, I had the best experience ever, nurses were super kind, attentive and efficient, everything was super clean, doctors were Amazing, thank you so much for making this one experience so beautiful ♥️

  9. Our daughter was in the NICU for a few weeks and Day Nurses Debby, Amy, Angela, and Night Nurses Laura, Katie, Jodie and Danielle are wonderful. Truly amazing! We also loved the doctors. The nurses and doctors were always attentive and …

  10. We just adopted a sweet newborn from this hospital and the NICU staff was incredible. They made us feel valued, welcomed, loved, and took such great care of our sweet boy. We couldn’t have asked for a better experience than what we had. Phenomenal staff!

  11. JVMC has been more than resourceful in regards to my medical needs. The Doctors, Physical Therapists, Nurses and all the additional staff have been very knowledgeable & efficient. It is unfortunate that I have to go to the Doctor but I am thankful that I am able to have the expertise of the people working here.

  12. I’ve had feminine issues for longer than I’ve needed to, and finally cracked down and went to the Emergency Room today. The ER staff went above and beyond to make sure I was comfortable and well tended to. The nurse was phenomenal and aided …

  13. Dr. Florence and Nurse Amber were more than helpful, they made my situation a lot better. I couldn’t ask for a better team to stitch! I’d go back just to visit them! Much love and respect 🖖 …

  14. Just moved back to the area and had to go to the emergency room. I was very impressed by the bedside manner of all involved. Thank you so much for actually listening to my wife and I.

  15. Got x rays here almost 2 weeks ago and they have not been sent to my doctor’s office, so have no idea what the results are of the x rays. This isn’t some minor issue that should be swept under the rug, it’s entirely irresponsible of the team here. worst healthcare i’ve ever had.

  16. Everyone that I’ve been in contact with while staying here have been absolutely the best! They’re knowledgeable, professional, and they make you feel like your the most important person here and they do it with a smile. . . Highly recommend.

  17. I’ve always heard bad things about Jordan Valley, but after spending a few days there I couldn’t sing their praises high enough. I practically made best friends with all 5 nurses that cared for me. They were attentive, knowledgeable and had …

  18. My experience with Jordan Valley Medical Center was excellent. Registration was made easy and efficient. My procedure was scheduled 8:30,am my wait time in the reception area was around 15 minutes or so. Once I was taken to the pre …

  19. The worst medical care I ever had in my life. It was shady how they handled things. First they assign me into one of those curtained rooms and then they move me into a closed off room to say they weren’t going to examine or treat me. Even …

  20. Dr Memon was great . Heidi was amazing …. helped me with so many things .
    The visit to the office was pleasant and the young lady that took my blood did great . As well as her co-worker . I was impressed by the whole staff .

  21. This hospital was amazing!!! I have spent the last 9 days there and just got gone to my warm bed. I had unknown stomach pain and a slew of other issues going on. The staff of drs did not give up on me and were able to find me comfort …

  22. This was my first visit to this office…so paperwork….always forms to fill out right ?… but these guys had me into an exam room in less than five minutes…where the nurse came in immediately and the doctor right after that …BEST NO …

  23. What a nice hospital! I’m having surgery in a few days and have had all the pre-op procedures. Everyone I’ve felt with has been so kind and accommodating.

  24. Last year I went through same-day surgery. I was impressed by how nice the nurses were, and how everyone was asking if I had questions. I’m a nurse myself, so I am familiar with how surgery goes, but I was really happy that everyone …

  25. I came in at 630 am with Kidney stones that were passing. Iwas told at the desk that it would be a 20 to 30 minute wait but when I started vomiting 2 minutes later Iwas taken asap to the back. All was great until 3 hours before I was …

  26. My father had a recent stay here for 11 days. When first brought in they didnt know what was wrong but they eventually figured it out. DR’s were great but the nurses were rude impatient and treated my father like a dog. He sat there for 8 …

  27. I’m beyond happy I went to this place after I fell down into the hard floor at my home. It was whole week with severe pain on my tail bone, then I decided to look for a medical help. I loved how they managed my pain. From the …

  28. In the early hours of July 13th I brought my husband in thinking he might have had a stroke. Dr. Florence was on duty that night. He immediately got a CT scan and found a brain bleed. I was in a state of shock I think because the early …

  29. Short wait time from lobby to my room.
    Nurses and doctor listened to all concerns and took the time to go over my care/treatments and follow up care with me. …

  30. I arrived with covid hoping to get The Monoclonal antibody. The staff made it known they were not happy with me not being vaccinated. They coronered me in the room and proceeded to educate me on how it was a terrible decision not to. I was …

  31. it was okay took them a bit to check me in and of course we all know the healthcare system is corrupt instead of working with their patients to see what would financially work for them I’m most likely going to get billed 300 dollars just for one pair of exam gloves not looking forward to the bill

  32. My name is Carolyn Washburn. I have had rheumatoid arthritis for 30 years and been treated by many different doctors and facilities. My experience at the Jordan Valley Infusion Center was exceptional and the people there are incredibly friendly and helpful. I look forward to a lasting and happy relationship with Jordan Valley.

  33. I recently spent time in this hospital and received excellent care. My nurses Christena, Glory and Larry were amazing! The CNA’s Mackallie and Isabella were great as well! The Doctors were informative and I felt I recieved the best care possible!

  34. This hospital is so gross. There was old blood all over my room. I reported it and they said they would send someone in to clean it but they never did nor did they offer me a different room. They didn’t address my concerns and when I was …

  35. I have just given birth to my precious baby boy and having Dr.Colby as my doctor the whole way is amazing. I chose to have a great doctor guide me along the way. The NICU and their staff is amazing as well, they did everything they could to …

  36. Dr Hawkins takes time with me to provide explanations and answer all of my questions. He is compassionate and caring. I recommend him to everyone who is looking for a new doctor.

  37. They solicited this review after my most recent experience with their laboratory. First it took 7 hours for my doctor to send over the order because the lab’s fax was down. They told his office to use and alternate line and then they never …

  38. I paid $1049.57 for a procedure on 8/30/21, 2 months later I can not get a statement to provide my flexible spending account they are threatening to freeze my account and Aetna cannot apply $1049 towards my deductible without a statement. …

  39. I had a first rate outpatient surgery experience and it’s highly recommended. All personal encountered delivered high quality and friendly medical care. Compared to so-called upper echelon healthcare systems like the Cleveland clinic that I’ve experienced, Jordan is definitely top shelf.

  40. I came to the ER in extreme pain and I left the ER in pain. I was treated like I am a drug seeker and I am absolutely not.
    I am an employee of IMC ED and had 2 different ER visits to IMC ERs and was …

  41. The staff made me feel comfortable and they all took great care of me during my exams! I’m glad to have peace of mind. I’d recommend this facility to anyone and I am grateful my dr referred me here.

  42. I just finished physical therapy at the Jordan Valley Medical Center Outpatient Physical Therapy and have to say all staff were amazing. I appreciate all of the care and knowledge the staff had for me. Also, thank you to Dr. Hunter. I will definitely use this as any future physical therapy I may need. Thank you!

  43. This was one of the worst MRI’s I’ve ever had. The tech was condescending and rude. She took one look at me (have tattoos), made her judgement and treated me as such. This older woman was obviously against anything that goes against her …

  44. The people there are amazing so nice and patient. The scheduling however is a nightmare super hard to get ahold of and one of the ladies in radiology is not very nice at all. But it was clean and i was Well taken care of!

  45. I had a major surgery at Jordan Valley and was here for 4 nights. I had a wonderful five star plus experience with the facilities and the staff. I am still here and am preparing to throw a massive toddler size tantrum when I am …

  46. Out of all my hospital experiences I’ve had, the one at Jordan Valley Medical was by far the very best. Every nurse and doctor was exceptional and went above and beyond offering quality care and helping me feel calm and comfortable. I would absolutely recommend this hospital to anyone.

  47. Had a wonderful experience at JVMC last week. I was treated with kindness, professionalism, and expertise every step of the way. No one likes having medical procedures done, but if I need anything again in the future, I would be happy to be treated there.

  48. The reason for my review is the admin side of things at the medical center. The techs and procedures were great and I felt very comfortable and secure during my two tests. However, the appointment scheduler didn’t schedule things right and …

  49. My doctors were great and they figured out my issue. My only problem is they asked what meds I was allergic to. I told them and then was prescribed the exact medication that I’m allergic to. I was disappointed in that but happy to get my issue resolved.

  50. The biggest complaint that I have about this place is they waited 8 plus hours to tell me that they didn’t have surgeron at this location that I needed. But they did finally shipped me to a hospital for the treatment I needed

  51. Worst ER ever. They were very rude. I went to the window while in pain and the lady took 5 minutes messing with a printer. They were very slow and the didn’t let my mother inlaw come in because she was with my baby 5 months because he was …

  52. I was brought to the ER after a motor vehicle accident. I had a concussion, injured neck and back, and a gash in my forehead. I remember being in the room, doctor came in and put ointment on my gash, told me to take Tylenol, and …

  53. Excellent care. Dr. Hilbig kind snd professional. All nurses and aids were clean and caring. Their uniforms spotless and pressed. Yes I would go to this facility again.

  54. Have always recieved great care here. This was the first time I had no help getting ready to leave after the procedure. It was a very small surgery, but they didn’t want my husband to come back to that area (was allowed in pre-op) & the …

  55. The staff nurses etc were great. I didn’t understand why Dr Karnam didn’t have 5 minutes to answer questions after my endoscopy. All he said was the biopsy didn’t look like cancer. I had it to see why I always have acid reflux in my esophagus. All he said was make an appt for 2 weeks and we can discuss the biopsy.

  56. Easiest procedure I’ve had in 6 months. Very little pain, very fast recovery! Dr Hutchinson is amazing ! The staff, nurses, and anesthesiologist were all fantastic!

  57. Dr Colby has been great for both my pregnancies. He is always great at answering all of my questions. During my delivery’s I knew my baby and I were in great hands. The front desk staff are always helpful and nice too.

  58. At first I was very hesitant and nervous about delivering at Jordan Valley due to some of the reviews I had read but my husband and I decided to stick with it and hoped we had a good experience. We had a great experience and are very happy …

  59. I want to start this off with how amazing this place and the staff is. Top notch. Id happily recommend anyone to this great place. The staff is so helpful and friendly. They took excellent care of my wife and our new baby. Made the process …

  60. Avoid at all costs. You are welcomed by the most angry greater in the outpatient building. If this is the welcome you get imagine the rest. I brought my mother here for surgery and while they were transferring her to another bed they hit her hip on the side of the bed and now she’s in pain there too. Avoid at all cost!!! Warning!!!

  61. The staff are amazing! The facility seemed nice (only saw one small area), and was very clean. Dr. Hunter, Dr. Peterson and Dr. Taylor are AMAZING. They made me feel comfortable and did took the time to answer all of my questions.

  62. Our daughter was seen in the emergency room at Jordan Valley about a week ago. Although our night was extremely hard because of the situation we were in, we felt so cared for and taken care of. Dr Florence was our attending doctor and I …

  63. I am 72 years old. Don’t like to admit I can’t do all the things I used to do. But last week I fell on the sidewalk. And instead of quickly looking around hoping no one saw me, I was seriously hoping someone would help me! But no one …

  64. I can’t speak highly enough about the staff and facilities at Jordan Valley Labour and Delivery and the NICU. We had a scary few days when our little boy was born, but during recovery and even after I was discharged, myself and my baby were …

  65. This hospital does not care a bit about you. I have been throwing up and unable to eat or drink for two weeks. I have thrown up blood and had blood in my bowels. My blood work and cat scan came back with everything good except a spot on …

  66. Unfortunately I have had to make more use of Jordan Valley Medical more often than I would like; but, because I have needed medical care I am grateful they have been there to help. The staff has been great and I have always departed in …

  67. Drs at the Jordan valley medical center are very patient and understanding. Some are good at giving you your test results in a timely manner others not so much. I haven’t had to wait too long if I need an appointment. Overall I am pleased …

  68. I just wanted to send out a special thank you to the team at the Breast Care Center. That lady’s in the front are always so kind. Amy in the back who always calls and always provides assistance when needed but the real hero is Ellie in the …

  69. I had very poor treatment at Jordan valley ER doctors. I went in the other night for ovarian cyst pain and the doctor refused to do any imaging or run labs or give me meds for the pain. I asked the nurse if I could get a second opinion from …

  70. My nurse staff took great care of me after my surgery. The first night was the toughest and they were there for me with everything I needed and a smile. Not to mention my amazing Dr that preformed my surgery.

  71. The nurse who was assigned to me was nonexistent until I was being discharged… the doctor who was assigned to me appeared to have a good bedside manner until he came back after my lab work came in, which he read wrong and sent me home …

  72. Dr.s Gregory Anderson and Jeremy Anderson took excellent job fixing my “problem” foot. After only 10 weeks I was walking normal. Dr Gregory is an excellent surgeon and takes exceptional post op care. Sent home health care nurse and physical …

  73. I went to the ED to rule out heart attack. The nurses were very nice. They immediately did the appropriate testing, the 12 leads were placed and my blood was drawn and sent to the lab. After ruling out heart attack I was given an x-ray to …

  74. I had knee surgery on 10/6. My preop and PACU nurse, MaryAnn, was amazing, answering all of my questions and helping me feel so at ease both prior to and after surgery. The entire OR staff was pleasant, efficient, and had both answers for …

  75. Had a great experience here! The L&D dept was nice! Nurses and my doctor provided excellent service. The rooms are nice and remodeled. It’s clean, it doesn’t have that gross hospital smell. The food during our stay was pretty good too.

  76. The nurses were kind, courteous, and timely. I had a leg fracture. I received my surgery there and the pain management after the surgery was exceptional. It was my nurses biggest priority to maintain me safe, comfortable and as pain free …

  77. Giving them 1 star because of how rude the womens financial manager was to me and my wife. We have an induction tomorrow at 6am and out of the blue call us 12 hours before the induction demanding we make a payment before. This woman was …

  78. My family goes to Jordan Valley Medical Center exclusively….This facility has the best care & always feel like the service we receive (ER) is Hands down the BEST! From check in reps to Nurses/Dr’s & various lab/radiology techs. They take …

  79. I was the first patient of the day, my appointment was at 7:40, I was told to be there at 7:30 to check in. The receptionist didn’t show up until 7:55. I guess my time isn’t as important as hers. Then she wasn’t very friendly and didn’t …

  80. Andrew Ward is unprofessional and down right rude. First he belittles my back injury from a rollover accident by comparing it to when he hurt his back brushing his teeth. He then tries to tell me how expensive MRIs are and insinuates I …

  81. This has never really been my favorite hospital, but it is close to my home. I was recently in a week ago, and the ER doctor and staff on that night, was amazing. I like how they had bed side manners, not all do. Yes hospitals are no fun, but to have a doctor address my issues and needs to the fullest extent, was all worth going in..

  82. The worst experience with the admin and billing. I paid in full upfront and received a bill from this hospital 8 months after my visit. I called the billing department and my insurance nobody wants to take responsibility of their billing error.

  83. The Women’s Breast Care Center is awesome! So professional. The staff were so friendly. My technician was so good and put me at ease because I just dislike getting mammograms so much. There was a glitch in my appt scheduling and she solved the problem so fast! For a mammogram 🤪 it was a really good experience! …

  84. This view review is regarding the laboratory. I have previously liked that they have a 24-hour 7-Day lab, and previous lab techs were friendly and efficient. However, you still have to go through a 10-30 minute registration before going to …

  85. The medical people involved couldn’t have been kinder or more helpful. Todd in pre surgery was so delightful, considerate & on top of everything. Sam anesthesiologist was the same, and she was excellent explaining & chatting before surgery …

  86. I had a great experience when I had a health concern that required an ER visit at Jordan Valley Medical Center. Dr Parker was very professional and took great care of me. My nurses Shannon and Andrea was very kind and took the time to …

  87. I’ve only lost feeling in my extremities once in my life, and it was induced (somewhat on purpose for a Stem Cell procedure). The comprehension levels of alleged Dr’s was astounding. Prolly out here with some kids hearing some …

  88. It took me and entire day to find an internist that you didn’t have to wait 6 to 8 weeks to see. I live in Utah. One of the finest places to get good or excellent medical care. …

  89. Sam was absolutely amazing!!!! She was very kind and made me feel comfortable in a very odd situation. She is absolutely the best💕 I highly recommend her!!!!!
    The ladies at the front desk are great too. …

  90. Wade was wonderful beyond words. I received the tools I need to improve my health. He was kind, listened and watched. He answered all my questions and made sure I understand what I need to continue doing to improve strength and balance. Could not have been happier with the treatment I received.

  91. Utilized the services of Dr. Moffitt at the wound care clinic. The whole clinic is amazing. Friendly, efficient, genuinely caring, well organized, and clear in communication. Dr Moffitt and good whole staff have fantastic interpersonal …

  92. I had surgery yesterday for a total knee replacement. I only had 6 days (including weekend) the Jordan Valley Hospital before surgery. They got me right on and Did. EKG, CT SCAN and a FULL BLOOD PANEL! They had all tests back, sent a copy …

  93. Wow! Where do I start?! When my husband and I arrived for our induction of baby #4 we were not expecting an experience like this at all! Our nurses did an excellent job each shift to ensure my little family was cozy and comfortable. From …

  94. If you’re here to give birth, take note that the financial counselor, Julie, is not the friendliest. She puts on a friendly show when meeting you in person but when you need her help over the phone weeks later, she acts super annoyed and …

  95. I’ve been to IMC for various things over the years and have always had a good experience (considering I had to be in the hospital). I love that they are very good about health care compliance, yes that means they’ll ask you the same …

  96. If I could give this hospital zero stars, I would. I went here with excruciating pain that turned out to need emergency surgery. But they are not the ones that helped me, after spending TWENTY hours in this hospital, they “weren’t …

  97. I delivered my child at this hospital and loved every minute of my stay. Every nurse was incredibly kind and helpful. They made me feel comfortable delivering during a pandemic. Overall, the nurses and staff were friendly, supportive and so knowledgeable. I definitely recommend this hospital! I would deliver here again for sure.

  98. This an extraordinary medical facility, they did not keep me waiting long the staff was kind, professional and understanding of my needs and applied great respect of confidentiality. Dr. Boud showed concern for my extensive medical …

  99. A great experience with the team at the Breastcare Center. All were friendly and the process was well-organized and I was only there for 20 minutes for mammogram and bone density test.

  100. Do not go to this hospital if you have ANY other choices. I had to take my wife to the emergency room. We have no health insurance and let them know that at the time of services. They were not helpful at all in trying to get any help with …

  101. Best experience I’ve EVER had in my 28years of life! Dr.Florence was so great to my daughter and I! I’m seriously not exaggerating! My daughter went in feeling scared and nervous (her words) and by the end of the visit, she was jumping …

  102. Computer was down had to wait 2.5 hrs for a scan that took 5 minutes. Their staff misplaced my paperwork. Thank God I was not in an emergency situation. Oh well they need to be more prepared for times when they cannot use computers.

  103. I went to see Dr. Tanner for the first time and she is a
    first class doctor. She cares about you and spend a
    lot of time listening to you. But I got very surprised with the amount of …

  104. Quickly in and out of the ER, but that was the only good thing. Walking into the room, it wasn’t properly cleaned and had blood all over the metal bedside table. Then had two different nurses and the doctor assume I was there for something …

  105. The heart view scan process went very smoothly. Quick and efficient. The bill payment is another story. I had to pay the fee over the phone from the clinic, and I didn’t receive a receipt (which I need to submit to my FSA). Four phone calls and an email later, still no receipt.

  106. Third kid, third hospital. I don’t have a positive thing to say about the other two. The food was incredible. The staff was outstanding, helpful, friendly and knowledgeable. The epidural worked the way it was supposed to!

  107. I had an excellent birth experience here. The labor and delivery nurses and postpartum nurses were all great, the rooms were spacious with a place to accommodate my husband sleeping over, and the food was quite good for a hospital!

  108. I just love Jordan Valley Hospital!! They always take great care of me! The ER is by far the quickest in the valley to get you back and in a room, and the medical team never has you waiting for long. They are all super friendly and have an awesome bedside manner! HIGHLY RECOMMEND!!

  109. I came in on my own ability with my husband after falling down 12 stairs at my home and going head over heals and landing in my head. It was our mistake yo move me on our own. We should have called 911 but didn’t. My husband reluctantly …

  110. My son had a terrible accident, I always dread going into the emergency room because the long waits and just with everything going on in the world it’s scary . But my son had a terrible fall where he slit his arm open. When he got rushed to …

  111. My hip dislocated and I was taken to Jordan Meducal Center.(I live in Vurginia). Within minutes of my arrival I met my doctor and nurse and explanations of what they needed to do. Once x-ray confirmed dislocation they went to work. At …

  112. By far this has been the best hospital experience I’ve ever had! The nurses and doctors have been helpful and friendly. We had several directors of different departments come and visit us to see how we were feeling about their workers …

  113. My experience was great, and I would give 5 stars if it weren’t for the scheduling department. I called the day before to verify which facility my appointment was at and the woman told me the wrong facility. I showed up 40 mins before my …

  114. My fiance is in for Covid for the most part we had great nurses Lyssa And Kellie are amazing in ICU. Since Kellie left at 6pm tonight her nurse whoever that is, we don’t know cause they haven’t checked in on her but the aid did come in …

  115. Our baby was delivered a few days early. Obviously during COVID they only allowed 2 people here which was awesome. We had myself, my wife, and my mother-in-law there. It was great to be here. …

  116. Had my baby boy at Jordan Valley Medical Center on 3/18/21. Had a wonderful experience! The nurses were so friendly and informative, always asking me where my pain was at and making sure me and the baby were taken care of. The facility felt …

  117. We have always had great experiences with Jordan valley hospital. Our youngest child was born there and because of the amazing quality of care we now return for all our emergency needs. The emergency staff is very friendly and helpful. We …

  118. This is pulling up my dad’s name – not sure why. My name is Ashley and I went in to get two kidney stones removed. The doctor was amazing – the nurses were not all there! They were short staffed and somehow my paperwork was mixed up with …

  119. Excellent ER, extremely polite and timely when we got there. In a high-pain situation, they reacted with promptness and kindness! I liked the discount they have for paying the copay same-day. They were so good to us, we are so grateful!

  120. ER staff, doctors, and nurses were very kind, patient, and communicated with us exceptionally well. I always knew what was going on, and what I could expect next. We were there in the middle of the night, and on top of attending to me, one …

  121. A couple of days ago I had a third little boy by c section, it has been the best experience I have ever had. The nurses who treated me were all very kind and always ready to help and guide me, they took care of me every day and each one of …

  122. I experienced a very short wait time. The customer service was very good. I do wish they didn’t have that farce of the January 6th hearings (if you can call it that) broadcasting on the tv.

  123. Karen M. Was a wonderful nutrition teacher. She was very knowledgeable, well prepared, and taught me all I needed to know about Safe eating with Diabetes. Thank you very much !

  124. I will never be going to this hospital again and I strongly recommend that you choose another hospital if possible. My wife just had surgery at a more reputable hospital. We had a medical emergency last night and she was screaming in pain …

  125. I switched doctors and switched to this hospital a couple of weeks before delivering my second baby and I’m SO glad I did. They encouraged me to have a birth plan and when I showed up in labor the nurses actually took the time to read …

  126. I chose this hospital for the birth of our 2nd child, and I’m so glad I did! All of their staff impressed us in different ways, we loved that they didn’t have set meal times, and each person cared for us and made us feel like the only …

  127. My two and a half year old fell today and needed stitches and staples. Dr. Jon Hughes and the tech, Kat, were absolutely the best! Kat had a profound calming effect on my son and quickly established a beautiful report with him. With …

  128. The Tech was very kind, helpful and explained things well.
    When I prepared to leave I had a couple questions but didn’t know where he went ! Guess I should have rung the bell. Over all treated very well.
    Thank you.

  129. When I have previously had a diagnostic mammogram the radiology personnel would tell me if anything looked good or not. This time they were very secretive and wouldn’t say anything until the Doctor had examined the results. It made a very …

  130. The staff gets 5 starts for sure! They went above and beyond to make sure we could get our scan done. My doctor’s office was difficult to reach, but we were able to by pass the doctors office in order to get the order to proceed with the scan. In the end, the medical center and our insurance were the heros

  131. Minimal wait; friendly staff, great bedside manner from Dr Florence. He wrapped my son’s thumb himself, and he even gave the medications. Full service with snacks for my kids for our middle of the night visit. Even with the ER being full …

  132. I’m so glad I give birth to my second daughter here. I had my first daughter at a birthing center and didn’t have a great experience. At Jordan Valley I had so much support from all the nurses for my entire visit. I felt so taken care of …

  133. Following an accident involving an alligator bite, I was brought to Jordan Valley for treatment. I didn’t have any idea what to expect, but I was blown away by the attentiveness of the staff from the second I got there to walking out the …

  134. Everyone was very helpful and comforting which was nice going into surgery. I was frustrated by the wait. I was told to be there at 8:45 but I wasn’t t taken back until 9:45 and then continued waiting for about another hour after getting …

  135. Everyone was very helpful and pleasant. Being from out of town I had no idea what to expect but they explained everything and made my visit to the hospital a lot easier. Thank you everyone who I saw during that visit and I would highly recommend them.

  136. All of the staff were very welcoming, and made you feel comfortable. The technician was very good, and made you feel at ease. Very personable. I would use this facility again.

  137. Coming from the University of Utah it was truly a life changing experience. Of course, they are not a level one trauma center and they never claim to be. I went there for chest pain and they were quick to address my concerns and the number …

  138. I got a surprise Cancer diagnosis. I had to choose quickly who would be helping me fight this. The zcancer center and the Providers there are world class. It’s a small place but they know me and each one of them have invested in me …

  139. The service was great! I did have a concern though. The amount of people that were in the imaging department waiting room made it so there was no social distancing. There were 8 or 10 chairs and all were filled and two more patients taking …

  140. I went here for an MRI for an upcoming surgery. I found the staff to be very courteous and professional. They keep a clean house and were very careful about masking as COVID was making a comeback. Also, they have a great cafeteria…yum.

  141. I had the best care. The nurses were so accommodating I actually felt guilty. Dr. Hunter and Julie the anesthesiologist fixed me right up and listened to all my concerns and changed a few things to help me be more comfortable. Love this hospital and the doctors and nurses ❤️

  142. Special thank you to melissa, the night L&D nurse she was absolutely wonderful and kind throughout the entire process. Dr. Peacock is absolutely amazing and kind. She always made me feel as if she really cared about my concerns and …

  143. I’ve been to this emergency room before and they are always very caring and helpful. I received excellent care and service from everyone from reception to nurses and doctors. I highly recommend Jordan Valley Medical Center

  144. I went in with sever stomach pain and found out after my CAT scan that i needed an appendectomy. I was nervous but the doctors and nurses explained what was going on and what was going to happen. All the staff, nurses and doctors were friendly and helpful. Thank you for taking care of me during my stay.

  145. I went to the breast care center for my first mammogram. The staff was very helpful. They got me in quickly, explained the procedure throughly, and addressed common concerns and questions in a way that made me feel comfortable with an …

  146. Super friendly and helpful staff. Doctors and nurses there really take care of you. I went there for a broken ankle and had surgery. My appointments were scheduled quickly and considerate of my wife’s work schedule. They explained every …

  147. Overall I’ve always had a great experience working with Dr. Anderson. Unfortunately working with the surgery coordinator, Jessica, was a nightmare. She gave me push-back every step along the way and was incredibly unhelpful. She gave us …

  148. My dad has been sick for months Doctor appointment after appointment I don’t know if the doctors he seen before did not know how to help him or they just did not want to because he is a difficult person and was treated so poorly before …

  149. This is a great place to go for all your medical needs. I love the doctors I interact with.
    Dr. Silvero for my shoulder and Dr. Burrows for hands and elbows. Which I’ve had …

  150. I was fine once I was able to talk to the receptionist to get things going with what needs to be done regarding my heart. The only disappointing part was having to wait on the phone for over 20 minutes. When she did get on the phone she …

  151. Staff is very friendly but could have had me feel more at ease during the ultrasound. Asked me to come back in 6 months for another checkup but insurance only covers once a year. Could be more affordable

  152. I know this hospital has had a bad rap for a while. However I just had a hysterectomy and an over night stay last week. All hospital staff were amazing, caring, and helpful. All my needs were met quickly. They did an amazing job at making …

  153. I went to the emergency room last night for extreme stomach pain which turned out to be kidney stones. I cannot say enough positive things about the staff and Doctor Giles and my nurse, Ashley (didn’t catch her last name). They took my pain …

  154. I was seen in the emergency room promptly which I was grateful for. However, the nurse and nursing student placing my IV and drawing my blood did not wear gloves and I ended up getting a mild infection in my arm. I had an appendectomy and …

  155. Not very good communication before sleep study. I still haven’t gotten any results nor do I know how I’m going to get them. Are they going to email me, or call me, or send it to my doctor, am I going to get to go over it with the sleep …

  156. Polite staff. Respectful of appointment times. Never had to wait more than a few minutes. Saw Dr. Peter Anderson (ENT) Great bedside manner. He did a wonderful job on my surgery. Would definately recommend him and his staff. They were great to answer any questions and concerns and put me at ease.

  157. I was here for my yearly mammogram. The waiting area was clean. The check in process was smooth. The staff got me back quickly, and my mammogram was done gently. Becky was the nice woman who did my mammogram and she did a great job. Thank you Jordan Valley Breast Care Center.

  158. We have had numerous surgical procedures done at Jordan Valley and have been very pleased with the professionalism and kindness they all show. Our primary doctor and back doctor is at Jordan Valley. We have been seeing our primary doctor …

  159. The reason why, is :
    – the problem is, the doctor’s orders, were not followed, I was to have X-rays, not just the lung testing. Because I refused to leave until the doctor’s orders …

  160. The hospital staff was great, but the billing person was not. I’m sitting in my room at the emergency room and the billing person came in and interrupted my treatment with copay questions. This is not acceptable for two reasons. 1. You …

  161. The Doctor on duty during my ER visit was right on spot with my diagnosis. The nurse was caring and professional. I was in/out of ER fairly quick. So glad this hospital is also conveniently close to my home. Thank You Jordan Valley Hospital …

  162. I went in for abdominal pain at the referral of urgent care. Although there were delays because CT lost my order, everyone was extremely nice and attentive. The radiologist was so thorough, they actually picked up tumors unrelated and …

  163. Everyone was very nice but they weren’t prepared for my original appointment so I had to come back a second day. The mammogram and ultrasound went very quickly and the doctor came and explained the findings of the exam. I was well taken care of. Thank you!

  164. We gave birth here at JVMC and we had an overall pleasant experience!
    I have to shout out Melissa in the Labor and Delivery department. She was one of the nurses that helped us deliver our baby and I wouldn’t have picked anyone …

  165. Dr. Florence was awesome! He treated my wife with respect we were in and out in less than an hour, he had very good advice. Was very kind and listened and didn’t make my wife feel bad for cutting her knuckle very efficient at his craft …

  166. I have been coming to Jordan valley medical for many years throughout my life. My most recent is for my breast care exams. The women at the center have been amazing. From the receptionist, the exams, ultra sounds and to have my …

  167. This was the best Emergency Room experience I’ve ever had! They got me right in, and didn’t trivialize my concern even when nothing ended up being wrong. And while I was waiting for my test results to come back, Dr. Florence let me watch my …

  168. I have been to this hospital many times over the years, as we live fairly close. The majority of the time we have gone there, mostly to the ER, we have had very little problem getting in and being taken care of quickly. The staff is always …

  169. They never sent us a bill and are now suing for a bill that we didn’t get, 5 years ago! How many bills could you have sent in that time! We pay all of our bills on time all the time! Jerks!!!

  170. It was mine and my betterhalf’s 1st time trying to run around the hospital, to get blood work done, the staff was amazing. Next time, due to them, will be much easier.

  171. People if you ever go in for an Emergency with out of state ins o Medicaid they will still bill you because Mountain Medical Wich is X-rays or scans you have to pay out of pocket worst place to go for Emergency’s

  172. I was involved in a head-on hit-and-run collision I am truly grateful that I am alive and moreover the staff at this emergency room department and imaging department are ‘ amazing people God bless ya all Thank you for your services and …

  173. Had a very good experience there. I would like to give a shout out to my overnight nurse she was the best and I’ve been to the hospital quite a bit over the years with my husband and I really did like her. Great staff great doctors.

  174. They can’t find a vein to place a iv to save their own life. Let alone another’s. They blue out my vein in the er. I said it’s burning something isn’t right. The nurse snapped is just Saline i haven’t started the potassium. I said no …

  175. I came in for my first ultrasound and the technician was very professional and very nice, the check in process was easy and they walked us back to where we needed to go so we were not lost the whole experience was great!

  176. My mom had a stress test and can’t get around very well, the radiologist I think his name was Clyde was very helpful and gentle with her. A big shout out for him. Thanks for being so kind.

  177. Yeah…no.
    This ER is right now the street from me and I literally rather go anywhere else. We took my grandma is here after she was found in a very traumatic and …

  178. I was sick, scared & hadn’t felt taken care of well until I was sent to Jordan Valley Breast Center. They were kind, listened, reassuring & attentive. There wasn’t a single person I encountered that was anything less than wonderful.

  179. Just did my mammogram and I had the best experience here! I felt safe and comfortable. From signing in (the front receptionist was SO nice!) to the mammographer (great attitude, very caring) – it was easy and fast. I didn’t have a great …

  180. I would give half a star, or zero starts if I could. I will never be going to this hospital again and I strongly recommend that you choose another hospital if possible. I am writing this review for both the surgical center and the actual …

  181. After a bad experience with our 2 YO in the emergency room (that required us going to Riverton ER 18 hrs later) we called to question some charges on the Invoice. This was put to “investigation”. Today is more than 5 Months later, and me …

  182. Very slow getting to you when you got to your room. I had to wait 2 hrs before a doctor would see me. They didn’t hook me up to anything and they only took one test. Then we had to wait another hour for the nurse to come in to tell me the …

  183. I visited the ER last weekend out of an abundance of caution. I am so glad that I went in! Dr. Florence and the administrative staff we all so helpful. They attended to me promptly and I left feeling very satisfied. It’s never fun to have to go to the ER, but if the need arises I would recommend Jordan Valley Medical without hesitation

  184. Went to the Jordan Valley ER and the ER Doc was awesome and the nursing staff was the best ever. They were in top of things and kept the process moving along in a decent manor. Thank you for all you health care workers do for the world.

  185. I came here for a work injury, every nurse and doctor I had were extremely nice and listened to me and heard me and helped me as much as they could! They made everything comfortable and I never felt anxious. They explained everything so …

  186. I went in for surgery and was helped by the nicest people ever. They are so good at their job and caring for others.
    It was a great experience because of the care I received. They gave me all the …

  187. I was checked in, in a timely fashion. My wait was not long. The nurses were good to me. My veins are not good. The first nurse made a stick and did not make it. She got another nuts and she made the stick. After the colonoscopy the nurses were great.

  188. I recently relocated to Utah and and my family was visiting. My mom became sick and I took her to Jordan Valley MC for care. I cannot express how kind, responsive and caring the staff have been. I’m from Atlanta, and I know my mom would …

  189. I went to the ER with a very uncomfortable situation and I was lucky enough to get Suzette Harding taking care of me! She immediately made a rough situation feel very comfortable and kept me at ease. She was very personable and really good …

  190. Just had my baby here and what an amazing experience! I highly recommend this hospital!!! From the delivery to postpartum care, the nursing staff are so beyond supportive. The food was actually pretty good, easy to order and everyone in …

  191. I don’t even live in Utah and I would come here again and again for emergency care. My experience in the ED was wonderful and I left feeling so much better. From the moment I walked in through discharge I was met with kindness and empathy. …

  192. I was scheduled for a pet ct scan. I fasted all night and day. They charged my account for the scan and do no scan because they didn’t have any isotope. Not happy with how this was handled. It was a stat scan meaning it is required now not 3 weeks from now.

  193. This has been the longest I have been in the hospital and it has been the best I’ve been treated my everyday nurse has been the best nurse I’ve had on any hospital her name is Virginia so if you guys are ever at the med/surg and get help by …

  194. Egregiously bad care (er). They couldn’t do a better job at being bad at their job (top-down effort doc to nurses) if that was their job. Pure incompetence, it’s like their entire motto is “make them wish they didn’t need us”.

  195. You can do better. Any other hospital is better. They are the McDonald’s of healthcare. You don’t go for quality you go because your dying but, honestly I’d rather die.

  196. You’ll be waiting a while unless you’re in a worse condition than the other folks, They do prioritize well, so keep that in mind.
    I’ve never had a problem with the ER here other than the wait, albeit I’ve never …

  197. My Girlfriend was in the hospital for a week. The food is awful so much she hardly ate. Food I ordered and paid for was not good, items were missing and of course that was money just lost. She had some good nurses and some that were horrible.

  198. My son was in so much pain he has in a ball on the floor, a nurse came out and told him to settle down and get off the floor. If he was not in pain he wouldn’t have been there. Very rude. We left and went to a different hospital and they took him right in. Thankfully they did.

  199. As far as going to the Doctor is concerned it was a great experience. Dr Evans listened to me. He is the 5th Doctor I’ve gone to for this problem. Three of the five blew me off(not from Jordan Medical), my 4th sent me to Dr Evans. I have …

  200. If I could give zero stars, I would. I was a patient here in January, 2 weeks post partum because I was having severe upper abdominal pains. The ER told me I had GERD (acid reflux) and told me I was backed-up. I expressed my concerns about …

  201. My sister who is just in remission from lung cancer, fell and broke several ribs. She was admitted into Jordan valley hospital in the icu. Within 10 hours they were trying to discharge her she couldn’t breathe and was vomiting profusively. …

  202. I have been hearing lots of rumors that the first floor is a cult. It has been 2 days and still no cable service. What are patients suppose to do when they have an extended stay? Staff seems like they are sick of their jobs and even cop an …

  203. The staff was all very nice to work with. I love the rooms with a privacy curtain. I DONT like the fact that when I told the nurse how bad(1 had to use the restroom she told me that she would be back in 5.min then she nevet came back.

  204. I would definitely suggest my wife to labor again at Jordan Valley (and she would agree), nurses are very informative and kind. There is outstanding support for the newborns and mama’s best (their breakfast burrito is so good). Their NICU …

  205. I had baby here and mostly my experience was good. My son was treated ok at the NICU ( he did have diaper rash which is a sign of neglect but that will be handled) but other than that he was well taken care of. Most of my nurses were great …

  206. Overall my experience was really great! After 2 separate trips to the EE for pain, I was admitted for 4 days to deal with some gastrointestinal issues I was having. I was frustrated with a lack of communication between doctors and nurses …

  207. I had an umbilical hernia which was quite painful. My biggest complaint is that it took a very long time to be seen. To be fair, it was around noon and they were quite busy. They have no control over how many people come in at the same …

  208. I’m sorry to do this, but I am giving Jordan Valley Medical Center one star. I’m a lawyer and needed medical records from this hospital, so I went to the page on their website that explains how to get records, and I followed the …

  209. Good grief!!! How many different ways are there to treat a patient in kind, professional and comforting ways? I think the staff there hit all of them from the front desk check-in to the nurses and doctors. I really appreciate all those ways.

  210. It’s been a while since I was admitted. I was a patient three times in the hospital. Had a surgery, spent the night, went home. My doctor prescribed an antibiotic after my surgery. I became very ill & thought I was just having a …

  211. If I could give this hospital no stars, I would. My boyfriend and I came in because he had a stroke. In the emergency room, the monitors would alert and I would have to call the nurse to check on him. In the second room when we were …

  212. Everyone was kind and gracious showing me they truly cared about mt. I was especially impressed with Hose who drew my blood. I have never had such an easy draw. I didn’t even feel the needle be inserted. He is great.

  213. Although my husband’s visit was not without some minor issues, our service and experience at Jordan Valley Hospital was interspersed with some of the most wonderful people we have run across. From our nurse, Cindy, to our Dialysis nurses, …

  214. I’m hoping to give this hospital rave reviews we have a loved one rushed there off the air plane no family as he was supposed to land in Seattle. I’m hoping he gets very good treatment. Very scary having him there not knowing how he will be treated. We will arrive in the am I’m hoping and praying he’s in good hands. Update coming soon!

  215. This visit was horrible. I came in for abdominal stomach pain. Once I got taken back I to the room I changed and waited about 45 min for doctor to come in. All she did was ask me questions why I came, felt my stomach asked questions and …

  216. This hospital has the most experienced medical staff for your birthing, c-section, postpartum needs. Special shoutout to Amy 🇨🇦 from Labor who understood my wife’s needs and was able to make a quick decision based on our circumstances. …

  217. Is not usual to go through outpatient surgery but I had one and while the customer service was great there was a few things the actual scheduling and hospital could do better. …

  218. Dr K is the most amazing doctor, I don’t know his secrets but you will have little to no pain except the usual muscle and stitches pain. I had a major back fusion and didn’t need any pain medication except pills, no dilated or morphine. And …

  219. I went to the ER in April of 2021 and the nurses and PA were great. Billing on the other hand was a nightmare. I paid $100 at the time of my visit and then a couple thousand after insurance. My balance had said $0 so I thought I was good to …

  220. We had our child delivered at Jordan Valley Medical Center. The staff in the women’s center were very nice and professional. They treated us very well. The cafeteria had pretty good food options. We really appreciated the celebratory meal, we thought it was a fun touch. We’ll be coming back for the next kid.

  221. My husband just had surgery at Jordan Valley Hospital. From the minute we arrived we had such an amazing experience. Everyone there was so pleasant, so attentive and so kind (not to mention a great sense of humor)! The care was exceptional.

  222. I have had two of my children here. Both times I was happy with my overall experience.. However, I must say that I was disappointed in the cleanliness of the hospital waiting area and bathroom when returning to see my son in the NICU. For …

  223. I was admitted through the emergency room with food poisoning. When arriving by ambulance I was greeted by 5 nurses and the Dr. They took great care of me in a very short time. I spent 3 days in the Medical Center and was given excellent care and everyone was so nice. Thank you Jordan Valley Medical Center for your exceptional care.

  224. Admitted via ambulance after a fall from a step stool. Broken femur. The ortho surgeon was AMAZING! I’m in my 70’s & not a senior games marathoner… they got me up standing then walking next day (*because of the great surgeon). I found the …

  225. On Saturday I took my husband in to the ER and a few hours later he was rushed in to emergency surgery. He’s been in ICU ever since and I cannot stress enough what an amazing staff they have working in the ICU. Super attentive and kind. …

  226. The Jordan Valley Cancer Center Radiation Oncology has been so amazing! They entire team has been so gracious and kind. They have helped me get through all my radiation treatments and were there for me during my toughest times. Marla, …

  227. My husband is in the acute rehabilitation unit, the staff are awesome! They care about their patients, their needs and want them to meet their goal.
    All the nurses ROCK! The CNA’s rule! We want to thank Kori. Corey, Allison and …

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