Jupiter Medical Center

Hospital, Jupiter Medical Center

Highly rated for quality, patient safety and patient satisfaction, Jupiter Medical Center is the leading destination for world-class health care in Palm Beach County and the greater Treasure Coast region. In 2019, The Leapfrog Group named Jupiter Medical Center a “Top Hospital,” a distinction earned by only 6 percent of hospitals nationwide. Jupiter Medical Center is also the only hospital in Palm Beach, Martin, St. Lucie and Indian River counties to receive a 4-star quality and safety rating from the Centers for Medicare & Medicaid Services (CMS). Outstanding physicians, state-of-the-art facilities, innovative techniques and a commitment to serving the community enable Jupiter Medical Center to meet a broad range of patient needs.

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Jupiter Medical Center Reviews ( 250 )

  1. Worst experience ever!!!!! No compassion for patients, sent home with a medication that should not be given unless in a clinical setting. Triage is horrible. This is my third bad experience. I wish there were other options.

  2. JUPITER MEDICAL IS DETRIMENTAL FOR YOUR HEALTH.THE WORST EMERGENCY
    ROOM AND THE DOCTORS.DR. INGEMAN IS PAID TO CATER TO CERTAIN PEOPLE.THEY THEY THRETEN TO ARREST ME.DO NOT GO THERE IF YOU WANT TO GET BETTER.

  3. This Hospital is a place that does not respect the first amendment, they employ low end staff. Over work there staff, the doctors are all average at best!

  4. The place is nice, they treat you pretty well when you are there, but the fact the nurse sat there and watched me start convulsing then still told me to go home, watched my friend practically carry me to the car, and didnt even offer a …

  5. I was at the hospital last week had a surgery
    the best hospital in South FL
    Thanks so much to all of you please keep the great work 😊 …

  6. This place is a joke. No one follows proper procedures, they ask private personal questions in the waiting room, and leaves open iv tubing in your arm without proper capping, coming up with excuses why is not needed, even though multiple …

  7. Very poor front desk rep she was so dismissive and I would never encourage anyone to do business here take your health care needs else where. I literally had to just walk out.

  8. 3 stars is sad this hospital should have at least a 4.5 birthing suite and nurses is amazing so sweet and even the pediatric Area is wonderful beautiful hospital and CLEAN

  9. Worst hospital ever. 5 hours in with a kidney infection and stones and zero care from the staff. Not even pain medication to help. I wasted an entire day here. Go somewhere else if you can.

  10. Absolutely terrible ie lack of communication between the health care surrogate of a senior and the Dr. Rude and too busy nurses that need sensitivity training. I do not wish my experience on anyone.

  11. I just want to say my son was treated so great during his time at the pediatric part of this hospital they were the best with him and with his needs as well as the parents I high recommend this facility if your child is ill

  12. I have a daughter with a rare condition and have always had to go to Miami to receive correct care but not anymore the children’s wing is amazing here the staff is loving and attentive and the Dr is very professional and easy to talk too this place is a God send for those of us in treasure coast with kids with special needs

  13. They didn’t listen to my problem, I was trying to explain to them what my problem was and they went on what I told them last time I visited, I felt rushed out of the hospital, they did no testing they gave me nothing to help with the pain. They pretty much discharged me when I was getting my vidals checked.

  14. My first time having a baby at this hospital and the nurses Christele ,Natalie, Stacy ,Ms Susan are more and Lakendra are more than amazing they are god angels sent from heaven they were very supportive during my labor and my postpartum …

  15. Very poor service in the ER from.Dr. Muechen. Rude, does not let you speak, short, and by time your done talking he’s made sure you feel like it’s your fault your there. I wouldnt even put this as Jupiter Medical Center but the only option is to call them, you cant email them anything.

  16. Outrageously expensive. Be VERY careful. I was sent to get an X-Ray of my hand. Less than 10 minutes in their facility cost $463. This is not for the X-Ray, it’s just to be occupying their space. I was charged separately for the X-Ray. Absolute thieves!

  17. I had joint pain and stomach pain went several clinic even the jupiter as wel.. my second visit i got Dr sanobar sathar.. after more than six dr’s visit she only found i have hp after my stool test..she is amazing personality good caring lots of love… thank you very much doctor

  18. I got here at 945am , I’m still waiting it’s 230pm. People are in the waiting rooms with iv’s. And it doesn’t look like there is any indication of me getting out soon. I will never come here again or will I’ll recommend any one to come here. The sheets on this stretcher are dirty😝 …

  19. If you have Covid do not go here. They have zero respect for patient wishes. Terrible dirty conditions where the Covid patients are delegated to be treated. Horrible staff.

  20. Applause to the wonderful team assembled at Jupiter Medical Center ER!! Thankful for each and every individual involved in the care, compassion, communication and understanding treatment.

  21. Wish I could give them zero stars. I had to go to ER for panic attacks in my early pregnancy. Nurses were talking trash about me every time I would start to have another attack. Extremely horrible experience!!!!!!

  22. Great staff here! My R. N. KASEY 🍠 SWEET HEART! My N. A. Deirdre! ❤️ doll! My change nurse Kathy! Lovely! The Director Suzanne awesome! The Patient advocate a delightful woman Jacqueline 💖and the Dietary staff del ish Jesus loves you guys and so do I Nicole Mclead ❤️💖😢😃 …

  23. I came here for the emergency room once and for the birth of my daughter. Both of the visits, I got professional and exceptionally distinguished good service. Thank to all health professionals assisting to us.

  24. If I could give this zero stars I would. My piercing was ripped and they were talking amongst themselves while blood was running down my neck along with chunks of pus from my ear. I was in pain for HOURS and they wrapped my head and left me …

  25. Sat here for six hrs in a hallway freezing with an over in your arm and no one ask if your doing ok or need anything or let you know anything unless you say something A million times. I’m in the medical field and I would never treat my pts this way

  26. This is a great hospital, and I know hospitals! Fantastic nurses, clean, efficient, punctual, decent food, and all over taking care of patients (well staffed and not slackers).
    Definitely five stars!

  27. I was a visitor to a family member in the ICU for several days and all I noted was professionalism. I was calmed and satisfied to witness their care and concern for all patients in the ICU. Also, a very clean hospital.

  28. I’ve been before at JMC because of a leg infection, two years ago, (ER), twice yearly, for endoscopy procedures, and, I was there today , to have my blood drawn for a blood test. …

  29. I am here with my mom in the new orthopedic second floor..The entire atmosphere is totally professional and on point. I highly recommend your next health care needs be the hospital of your choice 👍 …

  30. Haven’t had to visit lately. Knock on wood. Never had a problem. I’d have to say noone/nothing is perfect but I think that they do a great job. Mostly very good experiences and they DO do things for people all of the time when they don’t have other options.

  31. This is the BEST hospital I have ever been to! It blows JFK, Bethesda, Boca Raton, and Wellington hospitals out of the water. The kind and competent staff were so refreshing. I am just 24 hours out of a double neck fusion. I live in South Boynton, but I am willing to travel to get this kind of treatment.

  32. I was charged for treatments not received, which I never could get corrected since it was my word against theirs. Their aggressive billing department will try to get their money while you’re still loopy and staggering around on …

  33. I had visited JMC sometime ago concerning an injury that I wasn’t sure of what they would be able to do about it. I had bitten my tongue. The Dr. was extremely professional and polite. I had returned to this facility recently and because of …

  34. I am a professional with 10 years of experience in the most critical units with a master’s level. I believe that this hospital abuses the professionals in the nursing and does not respect the profession and discriminates us in every way and …

  35. Had surgery performed by Dr. Shaya here. All the staff -doctors, nurses, and anesthesiologists were amazing. I am very thankful for their knowledge, skill, and quality care.

  36. Great facility and staff. I had surgery performed lately and it was great. I especially appreciated the warming blanket (kind of a giant hair dryer) it did much of a difference for me.

  37. The staff are so caring and kind. They are thorough and get the job done well. The wait times in the ER are very long because they are short staffed that is why I gave them a 4 instead of a 5.

  38. Could very well be the worst ER experience I have EVER had. Do yourself a favor anywhere else. No patient privacy. Im sitting here in a room with other patients next to me and they are discussing all our medical problems out in the open …

  39. Been to this hospital twice in the last year. once for kidney stones, another for heartburn. Very relaxing place, good staff. During the morning hours its not busy at all usually so you will get seen quick.

  40. My second home. If you have to be in a Hospital then this is the place you want to be. Talented staff on every level. Private rooms, and food that is very good. You order your meals from a nicely filled menu, even brownies and ice cream.

  41. Horrible experience. Staying for about 5 hours with my kid, still waiting for a specialist to arrive. They don’t know when a specialist will arrive, keep saying “on his way”. Asked if they can direct or advise, which other hospital have …

  42. The nurses(Nurse Noella, Nurse Brad, Nurse Kelsie) Dr.Jensen and Dr. Harrison were all more than pleasant , respectful and timely from beginning to end. They kept me updated through out the entire process which kept me calm. I would highly recommend this place.

  43. Never go to Jupiter medical Center. My mother-in-law is dying because of their service.
    1) The doctor proscribed wrong antibiotics, used it for 13 days, finally changed …

  44. Had to bring my daughter for a MRI with contrast had a 12:30 appt and was not taken back until 4:00. I understand about running behind schedule, but this is ridiculous especially when you have to take something for claustrophobia and it wears off because of how long the wait is…unacceptable

  45. The ER staff today has been absolutely AWFUL!!!! I have never seen so many rude employees at this hospital. Straight ignoring an elderly lady who had been begging for someone to call her son and they kept telling her he needs to be patient!! Excuse me!! We called her son for her. Just awful.

  46. My visit at the ER was the worst experience with a medical institution ever. Lack of respect and empathy and interest towards patients. The doctor did not listen to the reason why I had come, so he found out several hours later when he was about to send me home…the personal lying to us, etc…. Really greatly disappointed.

  47. I have had the pleasure of working at Jupiter Medical Center for over 25 years. The Hospital is the Best and you recieve great care. I have been a patient and have had surgery at JMC and have always recieved excellent care, It’s a 5 STAR …

  48. On May 10th 2018 we went to the JMC on Old Dixie Hwy in Jupiter after my two-year-old son hurt his arm. They took x-rays and sent us home. An hour later we got a call from the doctor asking to come back because pictures were not conclusive. …

  49. I have only been going there for the last 4 months and it has been an awful experience. Sent the wrong blood work to a lab twice, another doctor did the wrong tests on me (I found out from another doctor) and they do zero follow-ups, you …

  50. Just had my right knee replaced. My entire experience was exceptional, from the moment I arrived until my departure. Specifically, everyone that cared for me in the Orthopedic Unit was superb.

  51. Went in for a full joint knee replacement with Dr Leighton. Pre-op was great, cannot fault them for that. Aftercare was horrible, I am a complicated case anyway, but I was in complete agony from recovery on. The nerve block that was …

  52. Best hospital to go to the staff where so kind and pleasant they explained everything before my surgical procedure started they are very on top of everything I had a hernia repair 5 days ago and my recovery has went smoothly without to much …

  53. I had 8 hip surgeries here. This was after my last one. Still not done. I really got close with everyone that worked on the orthopedic floor. I really miss them. I’m not finished yet, looking forward to seeing my amazing friends again.Thank you!!

  54. On October 24, 2014 I underwent a procedure with Dr. Murray Goldberg at Jupiter Medical Center. From the moment I arrived (7AM) though the prep for surgery, the procedure and recovery I give the hospital and staff straight A’s They were all …

  55. I can’t say enough positive things about Jupiter Hospital. I have worked at another hospital in town for 23 years and Jupiter Knocks it out of the park.
    Friendly staff, great food at a great price , As well as super clean deluxe …

  56. Care quality was great! 5 Stars! My son had an emergency appendectomy. However my car was in Valet Parking 9am-1130am and had multiple items stolen from it! They took, glasses, dual usb charger, a lexus mirror (hard to explain) and even my …

  57. We were so blown away by how kind and caring everyone was with my wife’s delivery of our baby who was born 4 weeks premature. Our previous child was born at Stamford Hospital in CT, which was a great place and we thought would be …

  58. Great care service but the billing is a total confusion! You have a different account for each month, I guess this is so you are unaware of what your total out of pocket costs will be. …

  59. On 5/18/18 my Dr office called Margaret Niedland center and made an appointment for STAT Ultrasound at 2:58. I was at Center At 3:05, three window for registration was open with almost not many client to serve. two times I reminded them …

  60. If you need critical care, you should not be reading this review. However, Jupiter medical center is a great hospital with an outstanding staff that exceeds all expectations. Rest assured that you will be seen by some of the bet doctors, nurses, and hospital staff in the nation.

  61. I have been a patient at Jupiter Medical Center numerous times. I would drive 50+ miles to make sure I end up at Jupiter Med. Canter for treatment rather than any other hospital in South Florida. St. Mary’s is my #2 but Jupiter is my #1 …

  62. I’ll never go back to this hospital again. The anesthesiology staff is horrific. Rude obnoxious they don’t care about you AT ALL.
    Professional is a word that DOES NOT APPLY to them. My dog gets treated better …

  63. Worst ER employees ever. I had to drive my mom there because she was anemic and she had less then half the blood she was suppose to have. It was truely tramatic for me, yet I didnt recieve any comfort from anyone. They told me my mom was …

  64. True experience here. The Doctor was on the cell phone while my wife was ready to deliver. Writhing in pain and ready to deliver I heard the nurse whisper to the other nurse, ” is he on the phone”. I saw him twenty minutes earlier on the …

  65. Although staff was kind, I felt we did not have a good experience in the ER. My daughter was is extreme pain, took over 2 hours to get something administered (which didn’t work for her). During this time we would hear uproars of laughter …

  66. Honestly wouldn’t even give them the 1 star if I could. Had to go in 3 seperate times for the same issue because they kept turning me a way until I finially went to a different hospital. I NEVER go to the hospital unless something is …

  67. Abysmal. This is one of the many words in which I would describe my and others around me experience at Jupiter Medical Center. I went in the ER for Influenza A and Dr. Volkner was beyond unprofessional. Volkner issued me ultimatums for …

  68. From the moment we entered the ER to being admitted it has been an incredible experience. The ENTIRE staff at Jupiter Medical Center has been extremely professional, thorough, detailed and on point when it comes to my mother. Everything …

  69. Cynthia Cowart in central scheduling has gone above and beyond for me with her customer service. Her kind and compassionate nature mixed with her professionalism made an challenging situation much easier for me. It’s those little kind …

  70. We had a recent interaction w/ the hospital ER & 2nd floor and the Hospice social worker. Everyone we encountered help make a VERY difficult time as pain free as possible. We were there w/ my mother-n-law & this was not our first time there. I highly recommend this facility.

  71. I was at Abacoa last nite for free concert, there were beach balls with jmc logo, I wouldn’t do that anymore, people were getting hit in the face by other drunk people, and some kids were kicking them in stage at the performers, caused a fight behind me between 2 men…..

  72. I had been to this hospital for a few procedures. It’s a great hospital. Always a great experience considering you area going there for medical treatments. The staff is very caring and professional from the moment you walk in to the time your are sent home.

  73. This really has to be the worst ER in the county. Literally go anywhere else. I had appendicitis and waited for HOURS in the waiting room, not even triage or a room. The surgeon finally came down and personally got a gurney and rolled me …

  74. My baby had fever 103+ and vomit … took her to Jupiter medical center here waited for an hour just finish the insurance and personal information. She was be able to lay on the bed after hr waiting and other 30 minute just on bed waited …

  75. Kudos to the Covid vaccine team at Jupiter Medical Center. The organization and flow was super smooth and all the team members were kind and friendly. You guys are amazing and we appreciate all that you do to keep us healthy! Thank you.

  76. These people decided that my elderly father was not worth their time. I can not believe a hospital can decide that a person is not worth saving and then neglect proper treatment…they let him sit in his own filth, they did not give him his scheduled meds, and they did not feed him…Truly frightening

  77. One of the worse experiences of my life. Had to wait 6 hours outside in waiting area for ER with IV bag hooked up tome. Then after late at night when thought I was heading home they admitted me into hospital for two days. Had to beg to …

  78. First off let me say I love this hospitals labor and delivery ward. I delivered, by choice, both of my childeren there. The recovery nurses were so helpful and wonderful and made my stay soo comfortable and accommodating. BUT there is a …

  79. The ER is ok. The rest of the facility let’s a lot fall through the cracks. They do not return phone calls, do not allow follow ups or even give a referral to a patent that was hospitalized for days. If you go, get all your records on the way out and hope your GP can give you a referral

  80. Hardly anyone in emergency room and almost an hour and no triage. After being told 15 minutes.
    Two bored full time people doing financial induction and their nails, but no one …

  81. The ER Staff I encountered when I was there with my son were unprofessional and acted as though you were bothering them. I had to track them down and ask what the plan was, no follow up or checking in on us… We got there at 4:30 a.m., …

  82. We took my mother here for a severe knee injury today, and I am absolutely APPALLED by how she and I were treated by the staff. She was saddled with an incredibly rude nurse (unfortunately, I didn’t get his name) who didn’t care to give us …

  83. Loved my Doctor, but I chose him, The hospital stay was dreadful, good shifts & BAD ones, I will never use that hospital again, if I have a choice. I was in recovery room over six hours, because I was not breathing correctly, reason was …

  84. Jupiter Medical Center is always my favorite local hospital. My Mom was just in there for most of December. The nurses were really on the ball. This time because it was during the holidays, most of mom’s doctors were on vacation, which …

  85. A friend of mine from New York City recently underwent back surgery at this upscale little gem of a hospital, and I accompanied her overnight in one of their concierge rooms. She did extensive research and chose Dr. Robert Biscup …

  86. Discharged me after a long wait 9/15 with no testing from a Motor Vehicle Accident…Ended up going to Broward Health with finding out I had a fractured vert, broken ribs, and punctured lung, spent 4 days on the trauma floor…Also burst my …

  87. Wonderful Hospital. I recently gave birth at this hospital, I had an emergency C-section and the doctors and nurses were amazing. My son was also in the NICU for being premature and I can’t begin to tell you how incredible the NICU nurses were with him. I’m so grateful for all the hard working nurses.

  88. I was admitted to JMC recently after going to the ER for heart failure. I was treated with kindness and respect. The staff in the heart monitoring floor is exceptional. (Even the gal who brought the food tray was helpful to my needs – in …

  89. WORST HOSPITAL EVER. My husband was having sever chest pain and it took them 3 hours to get my labs 3 HOURS, very unprofessional!!!!!!!!

  90. Our doctor is awesome he moved down here from Virginia and we came down here to work with him. The staff in the radiology department are awful was untruthful with me and told my wife something that I heard and then I called and she told me …

  91. I was in there for cancer treatment in 2010 and in 2013. My nurse’s first name was Gina Hess and she was so totally awesome. She was attentive, caring and helped me through a troublesome time while giving me excellent health care. She was …

  92. Five Star without a doubt! The staff, from registration to PA was professional and caring. I felt well taken care of, listened to and asked all the right questions. I think Christine and Catlin were the best of the best! If I need …

  93. The ER was a nightmare my dad was brought in by ambulance and dragged around nobody knew why he was there he had gone in at 88 years old with cognitive impairment. I was not allowed to join him in the ER due to Covid. I was first told that …

  94. Jupiter Medical Center check in staff was professional and quick to serve you. The night crew nurses are awesome. They made my little girl and our family feel very comfortable. Thanks Jupiter Medical Center.

  95. Compared to Palm Beach Gardens, the whole atmosphere is great. People are welcoming, floors at clean, bathrooms are clean, the cafeteria is clean (and has a wide variety of food from salad, chicken tenders, Boar’s Head Subs, to handmade …

  96. As I sit in the ER at JMC after 13 hours I am a bit disgusted with how awful the nurse is . He only washed his hands once while in and out of the room , and that was only after I called him out on it it ! He was rude and a bit of …

  97. So very happy to have had my cardio procedure at our local, nonprofit hospital. Even during The Covid 19 epidemic here in Florida, the staff was wonderful. Both caring and compassionate prior to and after the procedure. …

  98. Incredible hospital. Nursing staff is top notch. Great doctors and specialists that work there. ER staff and pediatric ER staff is great, they get you in quickly and take great care of you. Very good Covid protocols in place.

  99. We took our son to ER after he hit his chin. The stuff was amazing, explained me everything and were very quick. Also, they gave him some toy cars as a gift and he couldn’t be happier! Hope we won’t be coming back but if we need to, I’ll be confident that he’s in a good hands!

  100. If you need to have an out-patient procedure, please know that Palm Beach Gardens Medical Center is allowing one person to accompany a patient. JMC will not allow anyone. If having support is important, ask your surgeon if he or she …

  101. The hospital is trying very hard considering it is a non-academic, community hospital. I have had three procedures done at this hospital with generally good results. Like all hospitals, sometimes a situation results in a negative …

  102. Based upon my recent two night stay at Jupiter Medical Center for hip replacement surgery, I could not have hoped for a better experience. The orthopedic unit is beautiful with spacious rooms. All of the staff attending me were extremely competent and caring. I did not have a single complaint.

  103. If you have to be in the hospital, and no one wants to be, this is the place to be. They nurses and staff take wonderful care of you…even the ladies who clean your room are nice. I am glad to have this hospital near me. I have always …

  104. Doctors do not know what they are doing. They do not listen to the patients. They make wrong diagnoses and recommendations. Keep you waiting as well. Will never go here again and warn ANYONE looking for urgent care…go somewhere else besides Jupiter Medical Center

  105. I rushed to the ER one night after receiving a call from my mom saying “cant talk headed to ER”. The security guard was efficient and fast in getting me a pass and pointing me next to him to the front desk man. He was slow and mopey, …

  106. We were searching for answers for why our son was ill. We had been discharged from two other local hospitals when we entered this hospital. From the moment we were taken into the ER, Dr Rhodes and Nurse Brenda treated us as if we were the …

  107. Let me start by saying the nurses here were amazing. I cannot say the same for the “doctors”. The doctor that delivered my son was great, however, the next couple of days I didn’t even see the doctor face to face. Probably because he …

  108. Horrible experience in the ER with my adult son 20 after a horrific car accident. Rude ER doc and nurse will never go back unless I’m unconscious. They should be ashamed of themselves the way they treated both my son and I. AND there was …

  109. This place says they have a pediatric emergency room but do not waste your time. First, there was no one—literally no one—at the desk when we arrived and when we found someone to ask if there was anyone in pediatric emergency room it was …

  110. Amazing labor and delivery!! Bring my daughter into this world was an AMAZING experience thanks to the nurses at this hospital. From check in to getting ready to take my little one home as a joy. From …

  111. Just wanted to thank the ICU staff for all that they did for my Mother, most notably Nurse Monica, Nurse Terri, Nurse Ashley, and Nurse Virginia. It takes a seriously dedicated and special person to do what they do. They each showed that …

  112. What a wonderful organization!… Had back surgery recently which is a humbling journey and my experience there, on every level was spectacular from house keeping, dietary, doctors, nurses, nursing assistants, physical/ occupational …

  113. I stayed there for a week after I fell & tore my knee & it was the nicest hospital I’ve ever been in my 58 years. Staff were so sweet & the food was so good .😊 I had mousse for dessert. They are up to date on equipment & I felt so comfortable being there I didn’t want to go home! …

  114. I’ve had two procedures performed at this hospital as well as an emergency room visit for my wife, also, my wife and I got our Covid shots there and I can honestly say that Jupiter Medical Center is the very best and the service they …

  115. My family and I was treated so rude on February 28. My aunt was rushed to the hospital and later pronuced dead. So my family and I rushed up there. I was treated with disrespect. The staff was very racist and rude. We were escorted off the …

  116. The nursing staff and doctors were excellent.i felt the level of care was of the highest quality.i had one huge problem though. I was admitted with a functional insulin pump attached to my sromach. On the second night I was theremy bed was …

  117. My partner and I have been here twice in the last 2 weeks regarding the same medical issue. The ER staff is rude, dismissive, and invisible, quite honestly. You can’t find a staff member anywhere when you need one. The 6-7 hours of waiting …

  118. Dr Maxson himself and his staff and the staff of the GI department in general are absolutely consummate professionals. They are pleasant, attentive and keep a lighthearted air throughout the department (which, let’s face it, is a really …

  119. Oh lord this place is atrocious. I have been crying in pain with a broken shoulder, hip and ankle for 3 hours. The doctor ordered me pain meds 4 hours ago and none have been administered. I asked for help please and a male med tech said …

  120. Our first and currently only child was born at Jupiter Medical Center and we completely enjoyed the entire experience! We will definitely be going back when we are ready to have another baby! The facility was clean, we felt safe, the staff was extremely helpful and friendly. Overall everything was perfect – even the food was good!

  121. I recently had gallbladder surgery and went to Jupiter Medical Center as an outpatient. My Doctor, Jefferson Vaughan and the entire surgical team met with me before surgery and explained everything to me. They answered all of my questions …

  122. This review of JMC is focused on the Case Management / Patient Services office of the overall experience and facility. Doctors, Nurses, labs, analytical and overall experience was top knotch and could be rated at 4. …

  123. I had the worst labor experience in this hospital. I went in Monday morning with my mucous plug out. They swap me with a test that can give false negative which the nurse informed us that the good time was out stock. Test came out negative …

  124. My baby was delivered at JMC. Special thanks to nurses Amanda and Susan from the maternity ward for being so supportive throughout the process. Overall, the doctors and nurses attentiveness to my baby’s medical needs and mines was beyond my expectation.

  125. I wanted to take this opportunity to give a well deserved thank you to all the staff at the ER and the doctors and nurses.who go out of their way every single day. I have the misfortune of being a patient for surgeries and an ER attendant. …

  126. Treated in the Emergency room,
    during the end of Hurricane Irma and ultimately spending time on the Orthopedic Floor. I had excellent care. Every person I met gave wonderful care and enjoyed …

  127. Had to pick my grandmother up from the ER and she was not 100% coherent. They had 2 people in the ER working and not one of them lifted a finger to get up and help me. So I had to wheel her out with one of their wheelchairs, holding her …

  128. I absolutely love this hospital. This was the 3rd child I have given birth to at Jupiter Medical Center. The nurses, doctors, and staff are truly exceptional. They made me feel like they genuinely cared about me & I felt 100% safe, confident, and comfortable in their care. I would 1000% recommend this hospital!

  129. My daughter had an outpatient diagnostic procedure at JMC and our experience was excellent! From the front desk to discharge everyone was very friendly, informative and professional. The anesthesia team, nursing team and Dr Peters was amazing to my daughter and to us. I would highly recommend this facility.

  130. Most unprofessional office manager at Royal Palm location named Alex. This women raised her voice and caused a scean and personal embarrasement to me. I explained to a nurse while she was taking my blood that it was hard to get an …

  131. We had the most amazing care with Dr Prince and the entire pediatric department nurses with my three week old grandson.
    What a team and true loving caring for our entire family who were scared for our …

  132. Super grateful and blessed with Palm Beach County Fire Rescue 16 and Jupiter Medical Center ER, thank you Everyone for saving Mommy and Baby Gabe, I know I was stubborn during ambulance transport but I just want to receive the adenosine …

  133. My daughter was sent to the ER for CT scan to determine pain in lower abdomen. They determined she needed to be admitted for overnight observation. After waiting 6hrs(3 – 9pm)) she was told no rooms were available! After threatening to …

  134. I went to jmc with extremely stomach pain looked 9 months pregnant we’re misdiagnosed my white cell we’re deadly sent home almost died w my blood count I red my panel and that’s when I realized d misdiagnosed went back extremely in pain …

  135. By far the the rudest people on the planet. Do not go here if you have COVID. They throw you in a room with no bed. Just chairs. You will be with others who have COVID. If you are fatigued and need to lay down they tell you to lay in the …

  136. worst hospital and care ever. Waited 9 hours and 3 days later called and a message was left that I had the mumps…really at age 60? I have been in horrible pain since Christmas last year my Dr sent me to the ER because I was dry heaving …

  137. Wow. Just amazing. I went in for severe abdominal pains, when I was first checked I was told it would be a few minutes. Seeing that I was in obvious pain I was admitted to a room with five nurses and doctors around me within less than three …

  138. I can’t even describe the appreciation that I have for the Pediatric team at Jupiter Hospital. My daughter went in through the pediatric ER and ended up staying a few days. We were called right into the ER upon arrival where they …

  139. So far I’ve been here 7 days . The Drs. have been aggressively continuing treatment . However, many ( not all) of the nursing staff seem to be clueless.
    I’ve tried to get a heating pad 5 days ago when I was told they don’t have them. …

  140. I took my 8yr old nephew to the ER on Saturday night around 2am. They were not busy and had me in a room almost immediately. The nurses were fantastic with communicating with my nephew. The only reason I’m giving a 3 is because I could hear …

  141. I came with a relative who had to get surgery. I went into the lobby to sit and wait and shortly after, a staff member walked up to me and told me that i had to leave the lobby because there were no kids allowed in the lobby. So my 2 month …

  142. I just want to let everyone know about my experience at this facility. I went in for a complete knee replacement surgery. It started from CT scan, Covid test, Registration, Pre-op, Post-op, OT , PT, Food service was unbelievable and the …

  143. My elderly Aunt has been a patient for approx. two weeks at Jupiter Medical. They are not allowing any visitors. Everyday she sounds weaker and more confused on the phone. I called to speak with the nurse after her procedure yesterday, and …

  144. JMC staff did an excellent job caring for me during my facial feminization surgery w Dr. Vartan Mardirossian, and during my stay over night and into the first half of the next day! My vitals were regularly monitored, and overnight …

  145. Exceptional care, impeccable bedside manner and hospital is so clean. Top notch staff. I had tonsil surgery a few days ago and choosing Jupiter medical along with my doctor was the best decision I’ve made. Such an amazing experience.

  146. Expect to wait hours and hours and be ignored by the staff. I understand they are busy but this is completely unacceptable. Doctors also make comments about you and your situation out loud and without any privacy. As someone else said don’t expect HIPA to apply at all. Terrible

  147. I just had my first baby boy delivered at this incredible hospital last week. Although the labor and delivery floor was extremely busy that day, the doctor(Dr.Iannaccone) ,nurses (Kelly, Amanda, Charlotte, Jill) and staff were so caring, …

  148. My friend Charlotte was they because she had a bad fall, were she live. She back now. She said that the care she got was good and the food was good too. To All the staff and and people who work there, thank You for taking good care of her. Sincerely Marty Thomson

  149. I had emergency surgery and was in the PCU for 8 days. My experience was excellent from start to finish. The availability of the nurses was the best I have ever seen at any hospital. The quality of the staff was five star. The attention to …

  150. I have been through the ringer with my medical issues. My two saving Grace’s have been my my support system at home, and the amazing staff here at Jupiter Medical Center. Not only have they given me tremendous care; however I have witnessed …

  151. I drove my grandmother here from Okeechobee to have a port procedure done for chemo and frank in the south lobby gave me and my mother a real hard time. My grandmother has dementia and can’t walk and I couldn’t sit with her while my mom …

  152. While the hospital is beautiful and the current staff, for the most part, are wonderful, it is blatantly obvious that the hospital needs more nurses. The nurses there are great. Very attentive and compassionate. They really love their jobs. …

  153. I went to the emergency room feeling chest pains and nausea. The intake receptionist was caring and quick. They immediately escorted me to the emergency room area for a diagnosis after signing in and providing my credentials. The nurses …

  154. Had a wonderful experience at Jupiter Medical Center!! Had surgery there last week and was very pleased with my entire stay. First off, Bill in pre op was AMAZING!! So kind, funny and helpful!! I was nervous about my surgery and he …

  155. My Mother was recently at Jupiter Medical Center and was treated for a stroke by DR Nikola Jovanovic. Dr Jovanovic is the best doctor I have ever interacted with. His compassion, humor, warmth, and concern for her knows no bounds. His …

  156. This hospital is clean, safe and with my unforeseen pain, and condition, it was “enjoyable”. I was admitted for 4-5 days , with a bad case colitis. My reason for the star deduction is from Thursday to Sunday I was told, “A doctor will see …

  157. My sister in law is currently having the worst sickle cell crisis and her nurse Andy has been rude, nasty, disrespectful towards her and undermedicating her. We know how harsh, excruciatingly painful Sickle cell pain is. When we voiced our …

  158. I always expect a long wait and experience at any hospital but this was worse than expected. Taken back quickly into the ER but that is where it stopped. My son received treatment precisely 3 hours after we checked in….after being told 5 …

  159. Beware! Jupiter Medical Center is completely dishonest and inept. They accepted my insurance when I signed in to the emergency room. Was directed to go there by my Doctor – Dr Gavin Hart. No issues what so ever when I was admitted. Several …

  160. My prior visits to JMC were pleasant this visit on 11/11/21 was not. I was prepped for my procedure shortly after 8am, I was scheduled for 9:30 am
    did not leave the prep area until 11am.I went into the operating area with a US …

  161. I want to say a huge thank you to Charge Nurse, Scott & Amanda & Stephanie on Wednesday, November 3rd, 2021 @ 7:00 am. Charge Nurse, nice male took time to explain EVERYTHING. also anesthesiologist was wonderful too. I was overwhelmed with …

  162. If I could give negative stars I would. I’ve worked in acute, ER, ICU & primary care for 15 years, 3 different states, now with an MSN and this medical care is deplorable. Two urgent care visits, one hospital admit ( that they mistook …

  163. I had minor surgery last week and I’m very impressed! The hospital has construction going on but didn’t affect the main entrance of finding parking. The staff is amazing from the pre-op staff and front desk, volunteers. I had a very early …

  164. I recently had surgery at Jupiter Medical Center and stayed overnight. Previously I had surgery twice at Palm Beach Gardens Medical Center and stayed there as well. You cannot even compare the two hospitals. Jupiter Medical Center was …

  165. My wife gave birth to baby #4 here and let me tell you the staff and Drs are top notch. Everyone was so caring and attentive to our needs through our stay. Everyone who helped with the delivery and the entire stay were phenomenal. Love this hospital and it’s staff thank you so much for all you do.

  166. Horrible hospital! My husband has GI issues that send him to the ER a few times a year. Unfortunately, this is the closest hospital to us. The ER is the worst we’ve ever been to. I cannot believe they are allowed to operate how they do and …

  167. You know who rocks? Everyone at this facility! Over many years I’ve had many tests and the staff is always kind and caring going above and beyond. You guys are true hero’s! Thank you for making difficult times less stressful:) …

  168. Today my son and I was at Jupiter medical center in the pediatric recovery ward. I must say I am beyond pleased with the service. Christine who goes by Christ is just hilarious my son was there for a procedure she made us laugh so hard we …

  169. What a great staff during the construction I was greeted by Lynne at the door and she made sure I had my license in hand for a quick check in and then escorted me to the right department thank you

  170. The charge nurse on the 5th floor has zero compassion. She was rude and horrible.
    They made a huge production out of a minor comment. They need to remember that people are dying and under stress. They should be supportive to cruel!

  171. I’m rating Dr. Leighton, as a total joint orthopedic surgeon, with 0 stars. Dr Leighton performed, what I later found out after multiple sets of skilled surgical eyes reviewed my series of X-rays, scans, etc, an unnecessary total right knee …

  172. This might be the worst hospital in the US. I came here 5 months ago after I fell off a ladder. Went I fell off the ladder I felt my ankle crunch and pop out. I went to the ER hours after. They were in absolutely no rush at all. Finally …

  173. I arrived in the emergency room with Covid pneumonia, after being treated at another hospital the week before. They did misplace all of my personal items in the emergency room or in the hospital room, either way I never got my belongings …

  174. What a phenomenal experience I had in the ER at Jupiter Medical Center! Everyone was kind, caring and responsive to my needs, especially the ER doctor, Dr. Casker. Haven’t been to very many Emergency Departments before, but this one is exceptionally clean and quiet. Feeling so grateful for my care!

  175. I live out of state but was staying in Orlando and originally went to the Dr P Phillips hospital in extreme pain and they immediately took me back and diagnosed me with an extremely infected gallbladder and admitted me. The were thorough …

  176. I cannot believe what a good experience I had considering the reason I was there. My son (10months old) had a bad case of salmonella that turned into sepsis. I called my doctor after hours ( I’m from Stuart ) and she recommend me to go …

  177. I came in with strong flu like symptoms. Throwing up fever for ten days. They kept me in the most uncomfortable chair my whole stay. I asked to lay down and they refused. They placed me in the pediatric care area. No one is around the call …

  178. Went to the ER with my father in law, and the front desk person was making fun of his conditions and how he was explaining his situation. Then went to the triage room with him where the nurse said that I couldn’t accompany him, but after …

  179. One nurse and foodservice are the only reasons for a two star. If not for them this rating would have been less than one star. In the 27 hours my husband was in the facility for PVCs, he was left alone in triage for over an hour with no …

  180. First of all , my Doctor was Dr. Pinelli, the Best Doctor in the whole world, second of all, her team was the best, most efficient, caring group I have ever dealt with in my life!! All of my pre-op tests went smoothly as well as my …

  181. I just spent the past 3 days in the observation unit in the ER. During those 3 days, I was treated with the utmost respect from all members of the staff from the cleaning personnel to the head of the E R. The nurses in that unit took …

  182. I just want to share my experience today so maybe changes will be made . My father is 82 years old has a Supra pubic catheter and it was not draining. He was brought to Jupiter medical from his nursing home early in am. Come to find out the …

  183. My husband went to the ER because he thought he might have a detached retina and was losing vision. The ER doctor told him it was a Sunday so no ophthalmologist would ever come in. The doctor told my husband just to go home and contact an …

  184. I recently had a surgery preformed with the Da Vinci laparoscopic equipment at this hospital. The OR staff was compassionate & highly skilled. The Post OP nurses Stephanie & Hilary are incredible & so very kind to my family member . It was …

  185. Best Place To Go . I recently had surgery there. The nurses were so nice and explained everything to me . They all go out of there way to care for there patients from giving a warm blanket to making you laugh, to make you feel comfortable. …

  186. I will never go anywhere else! My son was in the pediatric ER and the pediatric unit this week for an over night stay and the entire experience was so easy, the nurses at JMC are absolute angels!!! My son was so nervous for his first …

  187. Scheduled 530am check in for surgery this morning. Staff was polite and caring. Preop nurses were excellent and the head nurse Bill was so nice. Staff was very thorough. Anesthetia team was caring they listened when I told them I have a …

  188. I have been in this hospital 3 times now; all in 2022. The first was excellent. 5 stars. That is what I gave but am revising based on my experience in the last two. In mid July I went to the ER with chest pain. I got a cath and a blocked …

  189. I had my baby here three weeks ago. The experience was very smooth and efficient. The staff, especially the nurses Agnes, Sarah, Tara, Janet, Carrie, were wonderful in helping me and Jex. Also, my obgyn, the surgery staff and those who helped prepare beforehand were excellent. Thank you so much!

  190. I love my visit, all of the staff were very courteous and compassionate. From the time I walked into the lobby to the time I met with the O.R. Staff, until I got to my room. The nurses were soo nice. I was so impressed with everyone on the …

  191. My stay at Jupiter Medical Center was fantastic!👍 A big thanks to Nurse Pam and Nurse Komono in Pre-op for my Surgery for caring for me and dressing me up. Making me very comfortable. Helping me carry my bags to my room. …

  192. My husband arrived with very strong vomiting and painful head pains and several swellings in his neck, shoulders and arms. After hours he came in, they did a CT scan of the head and blood tests that we don’t know what blood test was. They …

  193. Went there yesterday with severe pain in my right side under my fib cage. The place is undergoing major reconstruction but the Ezr was running full force. In and out in three hours with blood work, urinalysis, CAT Scan, IV, diagnosis and prescriptions! Staff, from security to Doctors were exceptional. Thanks to all !!!!

  194. Very frustrating experience today. I hesitated to post anything after what our medical professionals have dealt with in the last few years. Still basic care was missing today and it was quite inexcusable. Dr. Collins seemed annoyed that my …

  195. Some of the rudest staff and incompetent individuals I have ever met. The registration desk was unorganized and unprofessional, no one seemed to have any idea as to what they were supposed to be doing. On top of that, the head nurse at …

  196. I have not only the biggest fears of needles due to my hard to find veins and terrible experiences in the past, but also a fear of hospitals. Yesterday I was needing to get labs done and my DR referred me to JMC due to them having the most …

  197. I don’t know how the hospital can be defined as the best, if I had never attended a health center with such bad care, the treatment of the doctor who treated me was horrible, arrogant, I went to the center for pain and apparently they only …

  198. My husband Daniel had a hart attack & 1 of his meds caused PMR It wIt was debilitating & life-threatening. After 2 stays at another Highly rated Hospital that gave up. Eventually we came here. They ran more tests and gave us more answers …

  199. I have worked here and been a patient in the ER twice. Nurse and colon cancer survivor. Fantastic nurses and doctors and they got me back on my feet fast. I won’t go anywhere else for treatment.

  200. My child went here for surgery and they were great so I assumed they would be for adults. I was wrong. I’m being forced into having a medical procedure done here. So Friday they call me and tell me they haven’t received all the paper work …

  201. The staff and doctors at Jupiter medical center saved my life. I spent months and months at another hospital being diagnosed with everything under the sun that could possibly be wrong with my stomach. Before finally deciding to get a second …

  202. Avoid having to use their Imaging Center. I waited over an hour and was then told that the machine was broken. I waited 3 weeks for that appointment. I was told that they only had one machine for the type of MRI I needed. That’s a LIE. Next …

  203. That’s the worst experience I’ve ever had with a doctor and her assistant. Needing to get information for my insurance company in order to they approve an MRI and any of them helped. Finally I got an appointment in order to talk with …

  204. Went to Jupiter medical ER with a relative in 10-10 pain. They didn’t try to find out what was going on. No CT to figure it out. ER doctor told us the hospital had no beds available. Left ER in 10-10 pain with medicine contraindicated with …

  205. My mom was admitted for a pacemaker. We spent our time in PCU. Every person was exceptional. The nurses, Ashley, Andy, Joni and Christinia made sure that my Mom received exceptional care. They were also very kind and to her. Thank you to the entire staff at PCU Jupiter Medical. Suzanne Spinelli

  206. I was admitted to Jupiter hospital with gastro problems. Upon arriving I was in a lot of pain and throwing up. The hospital decided to keep me over night. Neglected to help me while I suffered in pain for 10 hours last night. I called Dr. …

  207. Jupiter Medical Pediatrics care was sub par. Lack of customer service, lack of information for us parents with a sick child, no care or desire from the staff to help with our concerns or give us direction or input. …

  208. The ER dept is terrible. I went there for stomach pain, got an MRI, after hours of pain scale 7 and throwing up as pain continued. They would not help until my obgyn would respond, no matter what the pain level is which increased to pain …

  209. I have had three out of four of my kids here and never have my wife and I been so offended. The staff we have tonight are extremely rude and have made it to where we will never go here again. Drug testing someone that does not even use is …

  210. Monday I had to come in to this location because I believed to have strep. No problem insurance checked, quick in and out. Found out had covid no biggie. Giorgio was wonderful PA. …

  211. The motto of this hospital should be “Hurry up and wait”. The nursing and aide staffs seem competent, but nothing is done expeditiously, and I mean NO THING! Our family member has multiple problems but spent an unreasonable amount of time …

  212. My sister recently had surgery here and recovered under the care of some of the kindest, most efficient, and knowledgeable nurses and doctors we could have possibly hoped for. We were talking today and I would recommend Jupiter Medical to …

  213. Decided to register at Jupiter Medical Center for labor and delivery due to a bad experience at a different hospital and thank god I did!!! The three men working valet are super sweet and congratulated me. They offer you a mask as soon as …

  214. Very convenient medical center for north county residents. It is large and comprehensive, offering services for a variety of conditions. Walk-ins are allowed too! Everyone from the receptionist to the nurses to the doctors are hospitable, …

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